The panel does not work on an asus laptop. The mouse does not work on a laptop: reasons and solutions

IN modern world a laptop is an indispensable portable device due to its relative convenience and functionality, this type computer becomes even more in demand in cases where it does not need any additional equipment. For example, in order not to buy a separate mouse and not carry it everywhere, each laptop has a special touch panel built into it, which the user uses to control the laptop or netbook with his finger. It was not in vain that I made a short introduction, because sometimes the user simply does not know what it is called. In this article, we will talk about what to do if the touchpad on a laptop does not work. The topic is very common on the Internet and undoubtedly relevant. I will tell you about the most basic defects that can prevent the panel from working. The conversation will concern both hardware and software.

Windows setup

First of all, decide what you understand in your situation by the phrase “the touchpad is broken.” Maybe you just mean him unstable work: slight lags, cursor deviations, variable response to finger movements. And sometimes the touchpad may become unstable because your hands are wet or greasy after eating. But if you touched the touchpad with greasy hands, be sure to take a clean napkin and wipe the touchpad itself with it. Variable work may also be related to incorrect settings on Windows. Go to “Start” - “Control Panel”. In the “View” item, at the top right, set the value to “Small icons” and select “Mouse” from the list presented.

Here you can change the pointer speed in the “Pointer Options” tab. If your settings specify too low a speed, then there will be difficulties when moving the pointer.

Don't forget to save after changes made. By the way, if the problem is related to certain gestures not working (for example, moving two fingers apart from each other - zooming), you just need to download the drivers from the official website of the laptop manufacturer. To do this, go to the website, look for your laptop model and download drivers.

How to enable the touchpad

The following situation is related to complete absence touchpad response to any actions. Most likely, it turned out to be disabled for you. There are several ways to activate it. In the event that your laptop has special button turning on the touchpad, you don’t even need to think too much. Click it and everything will work.

Try also using the system combination with the Fn key and one of F1 through F12. Important! In order not to accidentally disable any important function by pressing the F1-F12 keys, it is best to pay attention to these keys and the images that are printed on them. Find where the finger or square with a cross is drawn.

On some laptops, when you disable and enable the touchpad, you can see an image on the desktop, from which you can understand what you have just done. Disabled or enabled the touchpad.

If you have a computer mouse connected in parallel via USB, try disconnecting it, as some laptops have automatic function disabling the panel when connecting a mouse. There is also a method to enable the touchpad through the BIOS. To do this, go there (when you turn on the computer, press F2, or F8, Esc, or Delete), go to the “Advanced” and “Internal Pointing Device” tab, set it to Enabled. After that, do not forget to save the changes you made to the BIOS.

The the method will work for those users who install Windows on a laptop, but the touchpad does not work. Of course, you can use a mouse, but if you don’t have one, these settings will help you finish the job you started - install Windows or any other system. If the question of why the touchpad on a laptop does not work still remains unanswered, then most likely the problem is related to some mechanical damage. Here the best solution will take the precious device to service center, because it is strictly not recommended for users without experience to even open the laptop.

Something else you should know is how to check whether the system can even see your touchpad or not. So, let's find out: go to “Start” - “Control Panel” - “Device Manager”. We are looking for the “Mice and other pointing devices” tab. Disable everything computer mice from a laptop. The name of the touchpad should be displayed there.

If you didn’t see anything, or the “Mice and other pointing devices” subsection is completely absent, then the problem with the drivers that you should have installed at the very beginning of the article or, as I said earlier, is related to the hardware. You will have to disassemble the laptop, and this is best done by specialists in this field.

Reset settings to default and check if the touchpad is enabled

It is possible that the program or utility settings are not selected correctly. To check this, let's reset the settings. Go to “Control Panel”.

The touchpad is a very convenient replacement for a mouse, which allows you to actively use your laptop at any time and anywhere without using additional accessories. For example, if you are traveling on a train, sitting in a cafe, or in any other non-standard place for working with a computer, then connecting and using a mouse will simply be inconvenient. In such cases, the touchpad comes to the rescue. But it often happens that it breaks. If the touchpad does not work on a Lenovo laptop, in such cases there are many options for solving the problem.

When you encounter a problem, you want to solve it as quickly as possible, but you shouldn’t rush too much, because first of all you need to figure out the reasons why the touchpad does not work on Lenovo laptop. There can be a lot of reasons, and now we will look at them.

The most common reason failure consists of mechanical damage. If you've dropped your laptop, or you've just been using it for a long time, the touchpad may wear out and stop working. In this case, only a service that will change it for you will help. But if the laptop is old, then it’s easier to buy a new one, because parts for your device are most likely no longer produced. But you can definitely find out if there is damage to the touchpad full diagnostics possible reasons interruptions in its work.

First, check if you have disabled it via the function keys. Every laptop has a special button that disables the touchpad. It is designed to prevent random clicks and cursor movements when working with the keyboard. The button is very useful, but it can be accidentally pressed even when it is not required. It may immediately seem that you don’t have it - it’s just that in some laptop models this button is touch-sensitive, so it’s not noticeable. Look at the corners of the touchpad; most likely, the sensor is located there.

If you did not disable the touchpad, then the problem may be in the drivers. They tend to become outdated, so they need to be updated periodically. Additionally, if your device has recently changed version operating system, then it is possible that you forgot to install it along with required driver. The problem may also lie in the operating system settings. You may have incorrect settings mouse in Windows or touch input is enabled.

If the problem is not even in the drivers, then it is possible that your device has a mouse that is creating a device conflict. In this case, all that is required of you is simply to disable the conflicting component. The problem may not only be with the mouse, but also with any other third-party accessory connected to the laptop.

Enabling using hotkeys

As we said earlier, the very first thing you should do is check the buttons. But if the buttons on the laptop touchpad do not work, then you should try pressing the key combination that disables the touchpad - F + FN. For example, on the G50 these are F8 and FN. If the touchpad on your Lenovo laptop does not work for this reason, then you need to try other methods.

Via "Control Panel"

You can also enable the touchpad via " Control Panel" To do this, just go to the tab "Mouse" V " Control panels" and go to the tab " Device parameters" In this tab you will be able to activate and deactivate devices. Select the option you need. If the touchpad does not work on the laptop even after setting it up via " Control Panel", then you need to go to BIOS.

Using BIOS

The most important thing when working with BIOS is not to press unnecessary buttons, because you can easily ruin the system. First you need to figure out how to enable the BIOS. To do this, you need to turn off the computer, then turn it on and constantly press delete or F2.

The BIOS looks different on all laptops, but the essence of working with them is the same. Once you are logged in, go to the " Advanced", then to " Internal Pointing Device" and enter the value Enabled. After the manipulations have been completed, save the result using the combination Y + F10.

Disable touch screen input services

Another reason why the sensor does not work is that input services are active touch screen. This is true for hybrid laptops. To get started, go to Windows search, then enter there services.msc, and select TabletInputService. This service needs to be disabled. This will most likely help you.

But if, after all the manipulations done, the touchpad on a Lenovo laptop still does not work, then the problem is in the drivers.

Touchpad driver

There can be several problems with drivers. If you often change mice, then your system will have a lot of drivers for various devices, and they may conflict with touchpad drivers, so it is best to remove irrelevant drivers so that they do not interfere with the sensor.

If this is not the problem, then you should check the availability of drivers for the touchpad itself. After all, it often happens that when changing software you can forget to install some package necessary programs, and then puzzle over why one or another component of the system does not work. If drivers are available, check for updates.

You can install drivers from installation disk, which is included with any laptop. But if you don’t have one, you can find them on the official Lenovo website. Before downloading any software package, you should check the bitness and version of your software and the model of your laptop. Once you find the drivers you need, simply download them.

Most often, packages have an installer that will install the drivers itself, but sometimes it may not be there. In this case, you need to go to " device Manager", open the tab " Mouse" and go to its properties. There select the tab " Drivers"and perform a system rollback. If the rollback does not help, then click on the button "Update" and select manual option updates. Specify the path to the package you downloaded and update the drivers.

If even after this the touchpad does not work, then the problem is mechanical damage. In this case, they need to be replaced. You can try to replace it yourself, but if you are not confident in your skills, then it is better to go to a service center.

Many people have a problem when the touchpad on their laptop stops working. Someone begins to think that he is broken. But it could have been turned off accidentally, or on purpose, so as not to press when typing. In this article you will learn ways to enable touchpad on different models laptops.

Reboot

Standard advice that begins with solving many computer problems. The touchpad driver may have stopped working, and restarting the laptop will solve the problem.

Keyboard shortcuts

Most laptops have hotkeys to turn the touchpad on and off. Usually you need to hold down the Fn key and one of the function keys F1-F12.

Which buttons to press depends on the make and model of the laptop. The touchbar is indicated by this icon on the keyboard:

VAIO Control Center

The method works on VAIO laptops. If your keyboard doesn't have a button to turn the touchpad on or off:

1. Open Control Panel → Hardware and Sound → Devices and Printers.
2. In the list of devices, find and open your laptop.
3. The VAIO Control Center will open. Select the “Keyboard and Mouse” tab → “Built-in pointing device” and check the “Enable” checkbox.
4. By clicking on the “Advanced” button, you can adjust the touchpad speed and see the available gestures.
5. Apply the settings and close the window.

Additionally, on Windows 10, check your touchpad settings via Start → Settings → Devices → Mouse and Touchpad tab. There is a button at the bottom to open additional settings mice. On the hardware tab, find your touchpad and in the properties, make sure it is not disabled.

BIOS settings

When you restart your computer, open the BIOS. Usually, keyboard shortcuts are written on the screen to open it. Here are the popular keys for entering BIOS: Del, F1, F2, F3, F10, Fn+F1, Esc, Ctrl+Alt+Esc, Del, Ctrl+Alt+S, Ctrl+Alt+Ins.

Open the "Advanced" tab and find the "Internal Pointing Device" option. The value should be “Enabled”.

After changing the settings, close the BIOS and save the settings: on the “Save & Exit” tab, click the “Save Changes and Reset” button (confirm “Yes”).

Drivers

Drivers for the touchpad may have crashed due to Windows reinstallation or antiviruses. Without drivers, the touchpad may not work completely or partially (for example, only scrolling and gestures will break).

Find the driver disk that came with your laptop and install the driver for the touchpad. If there is no disk, download drivers from the official website of the laptop manufacturer.

Synaptics touchpads

Many laptops have a touchpad from Synaptics. Drivers for these touchpads create a separate tab in the mouse settings. There you can enable or disable the touchpad action. Sometimes the touchpad automatically turns off when you connect a mouse to your laptop.

Settings can be found through Control Panel → Hardware and Sound → Mouse.

If all else fails

If none of the options help, contact customer service. The touchpad may be faulty. It could be a physical breakdown bad contacts, moisture got inside. The service center will be able to replace the touch panel with a new one.

One of the features working on a laptop is that it is not necessary to use a mouse; it is replaced by a touchpad. The question is why touchpad not working on laptop, worries many users becauseif it breaks, a lot of inconvenience arises, especially if you do not have a mouse at your disposal. A touchpad is a touch panel that responds to touches and finger movements, which moves the cursor along a given path. The problems that arise often lie in its correct setting.

Step-by-step instructions for restoring the touchpad

1. No matter how funny it may sound, first make sure it is clean. This panel is cleaned using a soapy swab. Next, wipe with a damp cloth and let dry. About 5% of calls to our service center are resolved in this way. It is very important to remember that the touchpad does not respond to wet or oily hands!

2. Make sure that the settings are set to the correct sensitivity settings and that the touchpad device is touchpad"works fine". IN in this case This asus device touchpad ps/2.

3. Check for availability necessary drivers for touchpad. It is very important that the driver window contains entries from the manufacturer with a version higher than 1.0. Often standard Windows drivers(especially common in systems 7 and 8.1) do not function correctly.

4. When the touchpad does not work in general, then to eliminate the cause you need to exclude simple options problems. First, make sure the panel is connected. In order to connect the panel, you can use several methods:

Combination of Fn keys with one of the F1-F12 keys;

Press the touchpad on/off button (not available on all laptop models);

Enable using the utility that is displayed next to the clock;

Disable the mouse, which will automatically turn on the panel (device conflict).

Other possible problems and their solutions

This all applies to software problems, and if after the options provided the sensor still does not work, then the reason becomes hardware.

First, make sure you are connected to motherboard plume. There are cases when during transportation the cable falls out of the connector. You can fix this problem yourself, but if in doubt, it is better to contact a service center.

Secondly, the sensor may stop working as a result mechanical damage. In this case, it must be completely replaced. The exception is cases of mild mechanical damage that can be corrected.

If the touchpad does not work in conjunction with other devices ( USB ports, keyboard, etc.), then the fault lies in the motherboard, intervention in which is carried out exclusively at the service center. As a result, if you find problems with the touch panel, before going to the service center, conduct an independent inspection of the possible causes of the failure, which will help save your time and money.

If only scrolling or finger gestures do not work

Often the problem is not so much the complete loss of functionality, but rather the partial functionality of the device, and if scrolling on the touchpad (the so-called scrolling) or special finger gestures does not work, the whole problem is crookedness installed drivers. If their reinstallation does not help, then you will have to contact a service center, since physical failure of the panel cannot be ruled out (for example, after being filled with liquid containing dry substances). It's another matter if scrolling on your touchpad stops working for no apparent reason. In this case, these are 99% crooked drivers - such scrolling problems are especially common on devices Acer, ASUS and Hewlett-Packard (HP).

By the way, a lot useful information You can read the article “What to do if your laptop is flooded.”

Problems on various laptop models

Thousands of people call on our service centers across the country every month and, thanks to this, we can collect very interesting statistics breakdowns touchpad devices.

ASUS

The Taiwanese company produces excellent models that almost never break. If the touchpad on your ASUS laptop does not work, this is not a problem with the device itself, but with the operating system. However, not everything is so rosy - physical breakdowns found in the Asus K53S series.

ACER ASPIRE

Budget laptops from this manufacturer are a constant headache for the repairman. There is no fault with the operating system here - on Acer laptops The Aspire touchpad often does not work for no apparent reason. We advise you to pay attention to the BIOS settings, and if you are able to disassemble the device yourself (which we strongly do not recommend), then check the cable connecting the panel. Unlike the previous one trademark, the only model suffering constant problems with touchpad, is the 5750g line.

PACKARD BELL

An American company once popular in the CIS countries Packard Bell It is becoming less and less common on the market, which cannot but sadden the “old-timers.”silt" of the IT world. The most common problem due to which Packard laptops Bell the touchpad does not work - this is an accidental pressing of the Fn + F7 keys (the corresponding icon is drawn on it). Just click and everything will be fine. If it doesn't work, try the combination Fn+Esc- this combination is also convenient for eliminating false positives.

Interesting article: Configuring routers for PB

HEWLETT-PACKARD (HP)

Very often the problems are increased sensitivity, clogging the buttons with food (everyone sins sometimes, don’t worry), and the lack of adequate drivers. If the touchpad on your HP laptop does not work, it is better to contact a service center to maintain the warranty on a very expensive device.

Interesting article: Cleaning an HP laptop from dust and debris

LENOVO

Lenovo technology is rapidly gaining popularity in Russia, Ukraine and other CIS countries. If on purchased Lenovo device Touchpad doesn't work - download fresh drivers, this will help solve the problem. It is also very common on Lenovo devices that people simply accidentally forget to turn on the touchpad (the button is placed very inconveniently, and often people themselves do not notice how they are creating a problem for themselves).

Useful link: Software from the manufacturer

SAMSUNG

If the touchpad on your Samsung does not work, use it to troubleshoot the problem. Most often on Samsung devices The touchpad does not work due to software defects. You can download the necessary data on the website technical support or update them directly in Windows.

Interesting article: How to turn off Windows 8

SONY VAIO

The Sony company produces many top models, including ultrabooks, the diagnosis of which is difficult due to the complex design of the case and microscopic connections (including the cable). It is especially difficult to repair if the touchpad on a SONY VAIO is broken. The device is connected to printed circuit board ultra-thin trains. If the device does not function, it is better to contact a workshop.

Quite often the problem lies not in the hardware, but in the operating system settings. In order to reinstall the drivers, you need to download them from the official website and run them in the OS.

For Windows - go to Device Manager and select the one you need. Then click on its properties and click "Update". If the driver is not found, remove it and restart the system. After restarting, Windows will automatically install the necessary software. Step-by-step photo instructions:

Repair at the service center

In the network of our workshops throughout Ukraine you can solve any technical problem quickly and, most importantly, inexpensively. Call the manager right now, and we will immediately quote the repair price!

If the article helped you, do a good deed and like it. If the problem has not been resolved, visit our forum or ask an online consultant a question.

Let's look at the reasons why your laptop is not working touch mouse(touchpad) and what to do to solve the problem. The following reasons can be immediately identified:

• Disabled using Windows itself.
• Off when BIOS help.
• Drivers crash.
• Doesn't work because physical damage laptop.

This article is suitable for all brands that produce laptops on Windows 10/8/7: ASUS, Acer, Lenovo, HP, Dell, MSI, Toshiba, Samsung and others. We are not responsible for your actions.

Reasons why touch mouse does not work on laptops

The following are distinguished: software problems, which the user can correct independently:

• Deactivating the touchpad in BIOS.
• Disabling the touchpad via the Control Panel.
• The touchpad is disabled by pressing a keyboard shortcut.
• Disabling the sensor is caused by pressing a hardware button.

If there is a "Device Manager" next to the touchpad Exclamation point, then you need to reinstall the drivers.

Turn on the device

In most cases, turning the touchpad on or off is affected by one of the function keys: F1 - F12. By designation function buttons it is possible to determine which one is responsible for this function(in the screenshot below it is F7). To use this function, you must simultaneously hold down the Fn key, which is located to the left of the space bar.

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After this, an inscription or icon is displayed on the screen, information about the activated (working) touchpad. When pressed again, the function will be disabled again.

If scrolling does not work on the Windows 10 touchpad or it does not respond to touches, then in most cases this will be enough to restore operation. In rare situations, you may need to adjust your touchpad, especially if you're having trouble scrolling. You need to open the touchpad settings window.

We follow the instructions:

• Through the search, open the “Control Panel”.
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• In the “View” item we indicate the type of display of icons “Small icons”.

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• Call the “Mouse” applet.

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• Select the “ClicPad” section in the mouse properties. This tab is often the last one. Often the reason that the touchpad does not function, although the element was launched using hot keys, is here.
• We launch the gadget if it is deactivated in the control panel.
• It is necessary to uncheck the option that is responsible for disabling the touchpad while connecting an external USB devices For driving.
• We return standard settings(this operation can solve the problem when scrolling does not function).
• Go to the “Options” menu.

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The advanced settings for the touchpad will open. Everything there is already optimally configured for most users. In the window you can configure gestures for the touchpad in Windows 10, change the speed and other scrolling parameters, configure the touch response to clicks, etc.

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First, you need to reset the settings to standard ones, and then you can change them to your own. There are no difficulties in setting this or that parameter, but the process is slightly different for each touchpad manufacturer.

Driver Update

The touchpad may not function properly or function due to outdated or incorrect drivers touchpad. During automatic Windows updates 10 selects the most suitable (according to the system) drivers, downloading them from the Microsoft resource, while ignoring official sites.

Automatic update

The easiest way to solve the problem is to install the necessary drivers through the Task Manager. In this situation necessary files will be downloaded from the Microsoft website, although the developer recommends reinstalling the drivers manually by downloading them from the support website official versions.

We perform operations:

• Opening context menu Start by pressing Win→X.
• Select the “Mice and other pointing devices” section.
• Click on the item to update drivers for the selected hardware.

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• We indicate the automatic option to search for newer software versions.

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• We are waiting for the search for the most suitable file to complete.

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• Install it or close the window when the file version is the most recent.

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Installing the driver from the developer's resource

When the above method does not solve the issue or is not found new driver, it must be downloaded from the laptop support site:

• Let's go to the appropriate resource.
• We find our gadget.
• Select a driver for Windows 10 of the appropriate bit level.
• We are downloading the file.
• Launch the installer and follow the instructions.

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After similar method update, Windows drivers 10 can be replaced with your own ones, downloaded from Microsoft servers. This can cause the error you just got rid of. In this situation, you need to download the Show or Hide Updates program, with which you can prevent the loading of drivers, their automatic search for touchpad.