Apple TV doesn't work. Apple TV: solving Wi-Fi problems


Wonderful apple Apple consoles TV! And today I would like to talk about a small problem that can happen to her. I think some of you have already seen a picture on the screen where Apple TV requires a connection to iTunes. Everything seems simple, but, as always, there are some pitfalls...

So, first we need to disconnect Apple TV from the TV and disconnect all cables. Next, we need a computer with installed iTunes latest version. Among other things, we need micro USB cable<->USB, which is naturally not included, but can be easily purchased at any store consumer electronics. if you have full set From all of the above, then you can get started!

Flashing Apple TV

We connect the Apple TV to a power outlet, and use a micro-USB cable to connect it to the computer. If your console went crazy in recovery mode, it should show up in iTunes. But sometimes, iTunes may not see the connected set-top box. In this case, there is no need to run to the store for another cable; just enter the Apple TV into DFU (Device Firmware Update) mode.

To activate this mode, you need to connect the power cable to the set-top box, connect the Apple TV to the computer and click on the following combinations on the remote control Apple management Remote:

1) Press and hold the Menu and Down buttons for 6 seconds. After this, you will see that the indicator on the set-top box has gone out.

2) Without releasing the Menu button, release the Down button and press Play, and hold Menu and Play for 6-7 seconds until the console appears in iTunes. After this, you need to wait 10 - 15 seconds. If everything is done correctly, the indicator on the Apple TV will start blinking quickly, and the following image will appear on the computer screen:

After that, click on the “Restore Apple TV...” button and follow further instructions. If everything went well, then at the end, you can reconnect the set-top box to the TV and start using it!

If for some reason you were unable to produce Apple flashing TV, don’t despair - you can write in the comments about your problem or :)

It does not turn on, and the indicator is blinking - do not rush to contact service. In most cases this is due to software glitch, which can be solved by restoring (flashing) the set-top box in DFU mode Mode.

In contact with

As with the iPhone and iPad, this procedure will detect the device in iTunes and restore factory settings or install new firmware.

It is worth noting that if the Apple TV does not turn on (while the indicator on the front panel is blinking), the set-top box may not be detected in iTunes on the computer, which makes it impossible standard process recovery. In many cases, in order to “see” an Apple TV with a software glitch in iTunes, you need to put the set-top box into DFU mode.

What is needed to reflash (restore) software on Apple TV in DFU mode?

  • Apple TV;
  • Mac or Windows computer;
  • iTunes with the current (latest) firmware version (you can download);
  • Cable (for set-top boxes of the fourth generation and higher) or microUSB (for older versions). Please note that they are not included with Apple TV.

1 . Connect Apple TV to your computer via USB-C cable. Simultaneous connection it is not required to connect to the TV via HDMI.

2 . Open iTunes program on Windows or Mac.

3 . Reboot the device: press and hold the buttons Menu And Home on the remote control Siri controls Remote (Apple TV 4) or Menu And Down on older models for 6 seconds until the indicator on the set-top box starts blinking quickly.

The moment you release the buttons, the device will reboot.

4 . Literally 1 second after you release the buttons Menu And Home press and hold the buttons Menu And Play/Pause until (about 10 seconds) iTunes tells you that the Apple TV is in recovery mode (DFU).

5 . Resetting (flashing, restoring) Apple TV to factory settings (all data from the device will be deleted!) is done by pressing the button Restore on iTunes. After which it will be automatically downloaded from the Internet and installed on the set-top box. newest version tvOS.

6 . If the firmware for Apple TV has already been downloaded to the computer earlier (for example), then to flash the firmware you need to click the button Restore along with the key ⌥Option (Alt) for Mac ( ⇧Shift + Restore for Windows). Next, specify the path to the firmware file.

After installing the software, a reboot will occur. To activate the set-top box, you will need Internet access.

Apple TV looks the same as most set-top boxes, but it works this device not only with Apple technology, but also with other home devices. For example, with using Apple TV allows you to set up and control Hue lights, play games, download apps, and stream videos from your iPhone or Mac to your iPhone or Mac via AirPlay. big screen TV. Of course, Apple TV also has problems. We will talk about the most common of them in this article.

The essence of the fable is that Apple TV problems quite often arise even if the device is connected and configured correctly. These could be wifi connection failures, poor quality playback, or problems with the home theater. As a rule, the user can eliminate this kind of trouble himself. We will talk about what and how to do in each individual case. So:

Apple TV problems with WiFi

This is perhaps the most common category of problems that almost everyone complains about. Apple owners TV, but which in overwhelming cases arise through their own fault, and which can also be eliminated without much effort. Standard list complaints about so-called “wifi problems” in the case of Apple TV look something like this:

  • “does not find” the wifi network;
  • does not connect to home wifi network;
  • connects to wi-fi, but does not connect to the Internet;
  • Wi-Fi connection often disappears and turns on " Buffering«.

If your Apple TV suddenly behaved in a similar way, then the troubleshooting procedure should begin by checking the IP address. To do this, go to “ Settings ", then - in " Basic " and click " Net «.

  • if this same address is not displayed in the “IP address” line, then you must first turn off (from the outlet, and keep it turned off for at least 1 minute) the existing router, after which ( “Settings” -> “System” -> “Restart now” );
  • if the IP is displayed, the set-top box is connected to Wi-Fi, but the connection is constantly interrupted, then most likely there is weak signal. Try moving the Apple TV to another location, closer to the router, or, conversely, move the router closer to the set-top box.
Apple TV problems with AirPlay

Through AirPlay service, as you know, you can stream a picture from an iPad or to a TV screen. This service is very easy to set up and, of course, is very useful in itself. If it works well, which is not always the case. If AirPlay suddenly stops working, the first thing you need to do is check that Apple TV and the right smartphone, tablet or laptop were connected to one. If these devices “catch” different networks, or mobile device connected to the internet via a network mobile operator, then AirPlay will not work. One by one we open " Settings » in each of the devices and make sure that the name of your home wifi network is displayed in the corresponding sections.

It also often happens that AirPlay simply does not work. That is, you open a video application, get ready to turn on the stream, but for some reason the usual AirPlay logo is not detected. IN in this case It can be assumed that the application you selected does not support the AirPlay service. In addition, it may also be that such support is blocked. Some mobile and TV apps actually disable AirPlay support to prevent users from streaming certain video content.

But AirPlay may not work due to a normal glitch. So it would also be a good idea to check your Apple TV settings in this situation. Open " Settings "and make sure that the AirPlay function is enabled. In addition, if AirPlay works, but is not stable and/or constantly lags, then also try moving your iPhone, iPad or Macbook closer to the console. If the problem was resolved in this way, then, obviously, the cause of the lags was the low quality of the streaming signal, and not AirPlay itself.

Apple TV - video problems

Sometimes Apple TV starts showing video without sound, or there is sound, but the picture disappears. In such cases, before taking any radical measures, just try restarting the stream. If restarting does not solve the problem, check. It must be well connected at both ends. If possible, connect your Apple TV using a different HDMI cable.

Plus, you need to check the resolution of the set-top box: “Settings” -> “Audio and video” -> “Resolution” . You will most likely see an option " Auto ", and that's okay. However, sometimes you need to manually set the resolution to what is supported.

Apple TV - Audio Problems

If the sound from the set-top box starts to glitch, then you should also start by checking the volume level. It can be disabled. If everything is fine with the volume, then we restart the stream as standard. Then we check the quality Apple connections TV to the TV (HDMI or optical cable, if used), as well as the quality of the connection to the audio receiver or . Carefully disconnect the cable and then connect it again. In the vast majority of cases, all “repairs” are limited to this.

Apple TV problems with the remote control

Without a remote control, Apple TV is just a black box, beautiful and almost useless. Almost - this is because if there is something wrong with the standard console remote control, then you can use it instead. But only if you have previously installed and configured mobile app « Remote control » (Remote App). That's one thing.

As for the problems with the remote control, the most common one is the failure of pairing this device with the set-top box. That is, it simply does not connect, and “ “. In such a situation, you must first check the battery charge of the remote control. If it is discharged, then put the remote control on charge for at least half an hour. Then we bring it close to the body of the console (at a distance of no more than 5-7 cm), simultaneously pressing the buttons " Menu " And " Increase volume "and hold them like this for at least 5 seconds (the pairing process will begin). After the set-top box “sees” its remote control, disconnect it from the network. We wait a minute, turn it on and test the quality of the remote control.

Many people have seen the Apple ID, but not everyone knows why it is needed at all. Let's find out.

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What is Apple TV? Not everyone who has seen it knows what the purpose of this device is and what it can do. Some say that it is a set-top box, others that it is a multimedia player, and others claim that it is necessary for the synchronous operation of a TV, computer and Apple device. In principle, everyone is telling the truth, since this is a multimedia set-top box with wide functionality.

Why do you need Apple TV?

In short, Apple TV is a gadget that broadcasts multimedia data from iTunes and similar services to the screen. It can make even an ordinary TV “smart” by adding Smart functions to it:

  • Opens access to special resources with video
  • Ability to use music catalog, podcasts, trailers, games and so on
  • Opportunity playback data from all Apple gadgets via TV or PC

What does the device look like?

Playback Videos, photos and music via Apple TV are only possible in streaming mode - the latest models of devices cannot be used to store information because they do not have any storage. In exchange for this, users have the opportunity to receive any file from the multimedia collection for temporary use. In this case, payment will be made only for viewing.

The device has its own Wi-fi adapter that receives the signal from your home router and can connect your TV to the network, so you don’t need to buy wires to synchronize devices. You need to download the program to your PC and gadgets. And then your collection will be available directly from the TV screen. You can manage all information from the control panel or use your smartphone instead. Moreover, the remote control can work as a mouse to control a PC.

In respect of productivity the possibilities are very good. Even very heavy videos can be opened quickly with high quality and multi-channel sound

Movies

The main idea behind creating Apple TV was to use content from the iTunes Store and Apple Music on your TV. The console has a store with interesting films and music, and its design is specially adjusted to your screen.

You can not only purchase, but also rent films for 48 hours. As a rule, renting a movie is the best solution, which allows you to watch the movie in good quality in real time. Moreover, when you activate family access, you can view what your family members have purchased.

Many films spread absolutely free and you can watch them in online cinemas downloaded from the App Store on Apple TV.

With Apple TV, you can listen to music from iTunes from a PC connected to the same network as the Wi-fi set-top box. To do this, you need to share access to iTunes and then on Apple TV.

Photo and music

Thanks to the Apple Music service, the set-top box is an excellent modern media player with millions of music tracks, as well as your personal collection.
In the “Radio” option you will find more than two hundred different stations and the branded one - Beats 1.

Broadcasting is carried out around the clock, the best DJs work for you, the music is always fresh, and there are also experts in selecting quality material. This indicates that here everyone will find something to suit their interests.

Moreover, using the set-top box you can view your photos and videos stored in iCloud on the TV screen. You can also watch the latest updates from your friends right there.

Other options

Thanks to the presence of an application store, you can download various games and applications through the console.

Separately, it should be said about programs from other developers for watching streaming videos, as well as online cinemas. For example, this is YouTube, an application for the TNT channel, IVI cinema, VLC for playback files in any format and so on.

Playing on Apple TV is very convenient. Control is carried out using a remote control with a sensor. It has an accelerometer and a gyroscope. Or you can control the game using a third-party controller.

AirPlay

Air Play is the best feature of Apple TV. This technology can show video or play sound through a gadget or PC. The image is broadcast online from the device's display, which is quite useful for games. By the way, some programs are specially optimized for Apple TV, that is, for example, the phone shows control buttons, and the image is displayed on the TV. AirPlay can also be used with a PC.

You can send movies from iTunes, use the device's audio system instead of a PC, or set up a TV for these purposes. This functionality is also available to Windows users, but with the AirParrot utility.

What is included in the kit and how to set up the device?

The package contains:

  • Console
  • Remote controller
  • Lightning cable
  • Documentation
  • Power cable

All accessories have separate polyethylene packaging. The connectors of the console itself are covered with black plastic film.

Setting up Apple TV is very simple. Connect it to your TV with an HDMI cable. You need to buy it separately. Next, the set-top box connects to the Internet in any convenient way.

Use the remote control to control. It has a gyroscope and an acceleometer, making it much easier to play on the console.

For more details about setting up, read the article - How to connect Apple TV to a TV, to an iPhone, to a computer?

Video: Apple TV 4 (2015) Full review and unboxing in Russian

So, let's immediately define what Apple TV is and why is it needed?

Let's assume a classic set of home appliances - a TV, a computer (preferably a Mac, but a PC is also possible) and an iPhone/iPad. And of course, there is WiFi at home (it is better to use an access point with 802.11n - this way the speed will be higher and the delays will be minimal), through which all home devices are connected to the same network and access the Internet. So, Apple TV can receive a signal from computers, iGadgets and broadcast the image to a connected TV. It sounds great, and in practice, when you see it with your own eyes, you are absolutely delighted!

That is, we can transfer to Apple TV iPhone image or Mac - desktop with icons, game, browser, basically everything! The function is responsible for this, but it has some limitations (more on that later). In addition to broadcasting pictures to a TV, Apple TV can also be used as an independent device - watch online movies and listen to music from iTunes Music Store. After all, everything that you once bought with your account(Apple ID), can also be viewed on Apple TV. Of course, you can buy movies and music directly from the set-top box, but entering a password is not always convenient...

Photos from the photo stream and videos from iMovie Theater can also be streamed to the set-top box, but to be honest, I didn’t bother with it and haven’t used these functions yet. Although no, I’m lying, I looked at the photos from iCloud :)

It seems that now it’s clear why Apple TV is needed, now let’s look at setting it up.

Setting up Apple TV

Setting up Apple TV is quite simple - connect the HDMI cable to the TV, and the power cable to the outlet - that's it, you're done! 🙂 After turning on the set-top box, a welcome window will appear and you can make small settings for the set-top box. I strongly recommend reaching the point WiFi settings, connect to the network, and then turn on the iPhone/iPad with installed program(from Apple itself), and with the help of it, finish setting up the set-top box. Believe me, entering your Apple ID and password can be very difficult from your native remote control, but typing on the iPhone/iPad keyboard is a pleasure!

After the Apple TV is activated and connected to the network, you can already use it and transfer pictures to it from your iPhone or Mac. Here there is a small limitation that I mentioned above () - you need a Mac no older than 2011, Apple TV 2 or 3, as well as an iPhone 4S and higher. If your iOS device meet these requirements, then it will be possible to enable AirPlay mode by swiping your finger across the screen from bottom to top. Try it and you will see the picture from the device on your TV! 🙂

As for Mac, there is a peculiarity here - if your Mac officially supports AirPlay Mirroring, then there will be no problems, and Mac will appear AirPlay icon in the menu bar next to the clock. But if it is older than 2011, then you will need to use third party applications, like AirParrot or Beamer. This is exactly the problem I encountered, because I have MacBook Pro 15 2010…

AirParrot and Beamer

Using these applications, you can transfer a picture from a Mac (or PC) to an Apple TV. AirParrot is essentially an AirPlay clone, only with more settings.

If you are excited about the idea, then first you need to buy it (about $10), download it and run it. When you launch the program, it will appear in the menu bar, where you can click on Apple TV and the picture will immediately appear on the TV screen.

AirParrot on Mac

In addition to transmitting pictures, AirParrot can also transmit sound - to do this, click on Enable Audio. The first time the program complains that it’s not the required driver- no problem - the program will install everything itself, but this will require a restart of the computer. And twice: after the first reboot, the sound still won’t appear and the program will again ask you to install the driver and restart the Mac. And after that, everything will work :) You can transfer either the entire screen or just one window to Apple TV. For example, you watch a movie on TV and work in a browser on your computer.


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