Wireless mouse does not work. How to return a wireless mouse to working condition
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A mouse is supplied with a personal computer; many people use a laptop or netbook on a panel that has a built-in mouse for work. For many users this is not very convenient and they have to buy a mouse separately and then connect it to their laptop.
It often happens that after connecting a mouse, the pointer on the screen does not move, although the indicator inside the mouse glows red. What to do if the mouse on the computer does not work, but lights up?
It is worth noting that the computer industry produces two types of mice.
Mice produced:
- With wire;
- Without wire.
Let's figure out how these types of devices included with the PC work.
The wireless mouse works through a Bluetooth device. Batteries are inserted into the mouse and it is connected using a Bluetooth program, which must first be installed on your computer.
Once connected to your device, the mouse is ready to use. But, if after connecting the mouse pointer does not move, then you just need to restart your PC.
This action is often enough for the mouse to start working. If it doesn't help, you should try the mouse on another computer. Perhaps the mouse simply does not work due to mechanical failure.
Perhaps the electronic components of the mouse have failed, perhaps a wire has fallen off somewhere, or a radio component has failed.
Also, the cause of the breakdown may be the lack of the necessary driver, then you need to go to the mouse manufacturer’s website, download the driver to your computer, and install it.
Viruses and conflicts
The next reason why the mouse on the computer does not work, but lights up, may be a virus; in this case, check your device with the installed antivirus.
Sometimes a problem occurs after installing a program and a conflict occurs between the installed program and the mouse drivers.
Remember when the mouse stopped working and uninstall the installed program or roll back the system to a working state.
But it also happens that the mouse stops working after reinstalling Windows. Perhaps the software simply does not see the connected device, then you should change the installed Windows to another OS.
Mouse with wire
Such a mouse should be tested on another computer to find out whether the device works or not. If the mouse is working, then you need to look for the cause of the problems on your computer.
The reason may be the lack of the necessary driver, a virus on the computer, or you installed downloaded software that caused a conflict between the computer and the mouse.
There is only one solution, if there is no driver, you need to download and install it, if this does not help, remember what program was installed on the device, after which the mouse stopped working. Find and remove software.
Mechanical problems
If the mouse refuses to work on other devices, then the cause may be a mechanical failure. Sometimes, after disconnecting the mouse from the computer, the plug contacts may become bent.
In this case, you need to return them to their original position and insert the plug into the port socket. This can be done using ordinary tweezers or another device, for example, a thin nail, a ballpoint pen, and so on.
Mice with a USB connector are more durable and do not have such an unpleasant feature; in this regard, they are more reliable.
Also, the cause of the problem may be the mouse wire; this happens rarely, but it happens if the wire was damaged by rodents or the wire was simply pinched by something heavy.
To do this, you need to pick up the connected mouse and start moving the wire. When you move the damaged wire, the mouse indicator will start blinking. If this happens, it means you need to change the wire or buy a new mouse.
Sometimes a breakdown occurs when the device is simply dirty. To do this, you need to disassemble the device, remove any dirt or hair that has gotten under the mouse wheel, and the device will start working normally. It happens that the mouse works, but somehow sluggishly, actions occur with a delay.
Your computer settings may be to blame for this, and you may need to try different mouse sensitivity settings.
The mouse on the computer does not work, but it lights up, the result
As you can see, all problems can be solved. And if your mouse breaks down, you need to calmly figure out the problem and try to solve it using various troubleshooting options.
In the overwhelming majority, the user can solve the problem on his own. Unless the computer itself has failed. Then you need to take it in for repairs and solve the problem that way.
Finally, one small but very important piece of advice will be given. If your mouse is under warranty repair, you do not need to disassemble such a device yourself, otherwise you risk not getting the mouse repaired and may be left without warranty repair.
Take the mouse to a warranty repair shop, where your mouse will be repaired and returned to working order. Enjoy your experience on your device.
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In this article we will figure out why a wireless mouse does not work. For people who want to get rid of the burden of wires, which not only constantly get in the way during work but also do not look aesthetically pleasing, the twenty-first century has offered an excellent alternative - wireless technologies. These innovations have not spared such a device as a regular computer mouse. But with innovations came new problems.
For example, wireless computer mice quite often stop functioning for some reason. This article will help you understand why your wireless mouse does not work and learn the main ways to get rid of this problem.
Energy source
The first thing you need to pay attention to is the batteries. Some users completely forget about the presence of such a power source in their device. It must be remembered that for a wireless mouse to work correctly, the battery in it should be changed every six months. They don’t cost much and are very easy to replace, but they save you from unexpected problems.
Let's say that you replaced the energy source, but the device did not function and will not work. In this case, it is best to check that it works correctly on another computer. If the mouse starts functioning normally, then the problem is in your PC; if not, then the problem is in the mouse itself.
Dust and debris
So, after checking its functionality on another computer, your mouse did not work. In this case, it is possible to correct the situation by cleaning the device contacts from dust. It is very easy to disassemble the mouse, and you are unlikely to accidentally break something there (unless, of course, you do it intentionally). If after cleaning the mouse still does not work, then take it for repair, since without special skills you will not be able to repair it.
Software conflict
If, after checking the mouse on another computer, it still works, you should try to fix the problem at the software level. Most often, the problem can be solved by simply rolling back the system to an earlier point. You can do this using the system restore function. This method will help when device malfunctions were caused by any recently installed programs or drivers. If this helped solve the problem, then simply install everything you might suspect one by one and restart the computer before each installation of a new utility. If you find a problem one, get rid of it as soon as possible.
Other reasons
Let's consider a situation where a system restore did not fix the problem. In this case, you should contact the device manager. You can call it by pressing the keys simultaneously Windows and Pause\Break. In the window that appears, click on “ device Manager»
Find and open the thread " Mouse and other pointing devices" and right-click the menu item " HID compatible mouse" Select the item " engage»
Sometimes it happens that this item is not there. Then first you need to select the item “ disable».
There are two more simple possible solutions to the problem associated with a faulty wireless mouse. The first requires you to move the mouse from one USB port to another. This simple trick helps quite often. The second option involves rebooting the mouse itself, but this is only possible when there is a button on the bottom of the device " RESET”.
So we looked at the main reasons why a wireless mouse may not work.
Greetings to all!
Not long ago I observed a very interesting (even funny) picture: at work one guy, when his mouse stopped working, stood and didn’t know what to do - he didn’t even know how to turn off the PC... Meanwhile, I’ll tell you, many actions that users do with the mouse - can be done easily and quickly with the keyboard. I will even say more - the speed of work increases significantly!
By the way, I fixed the mouse for him quite quickly - that’s how, in fact, the topic of this article was born. Here I want to give some tips on what you can try to restore the mouse’s functionality...
By the way, I will assume that your mouse does not work at all - i.e. The pointer doesn't even move. Thus, in each step I will provide the buttons that need to be pressed on the keyboard to perform this or that action.
Problem #1 - the mouse pointer does not move at all
This is probably the worst thing that could happen. Since some users simply weren’t prepared for this at all :). Many people don’t even know how to enter the control panel in this case, or start a movie or music. We'll deal with it in order.
1. Checking wires and connectors
The first thing I recommend doing is checking the wires and connectors. Wires are often chewed by pets (cats, for example, love to do this), accidentally bent, etc. Many mice, when you connect them to a computer, begin to glow (the LED lights up inside). Pay attention to this.
Also check the USB port. After you have corrected the wires, try restarting your computer. By the way, some PCs also have ports on the front side of the system unit and on the back - try connecting the mouse to other USB ports.
In general, basic truths that many people neglect...
2. Battery check
This applies to wireless mice. Try either changing the battery or charging it, then check again.
3. Troubleshoot mouse problems using the wizard built into Windows
Windows OS has a special wizard that is designed to find and automatically fix various problems with the mouse. If the mouse's LED lights up after connecting it to the PC, but it still doesn't work, then you need to try using this tool in Windows (before buying a new mouse :)).
1) First, open the execute line: press the buttons simultaneously Win+R(or button Win, if you have Windows 7).
2) In the execute line, write the command Control and press Enter.
3) Next, press the button several times TAB (on the left of the keyboard, next to Caps Lock). You can help yourself arrows . The task here is simple: you need to select the section “ Equipment and sound ". The screenshot below shows what the selected section looks like. After selection - just press the key Enter(this will open this section).
Control panel - equipment and sound.
5) Next using the buttons TAB and arrow highlight the mouse and then press the button combination Shift+F10 . Then you should see a properties window containing the coveted tab “ Troubleshooting "(see screenshot below). Actually, open it!
To open the same menu: select the mouse (TAB button), then press the Shift+F10 buttons.
By the way, after checking there may not be any instructions for you, but your problem will be fixed. Therefore, at the end of the check, click the finish button and restart your PC. Perhaps after a reboot everything will work...
4. Checking and updating the driver
It happens that Windows incorrectly detects the mouse and installs the “wrong driver” (or there was simply a driver conflict. By the way, before the mouse stopped working, did you not install any hardware? Perhaps you already know the answer?!) .
To determine if everything is ok with the driver, you need to open device Manager .
1) Press the buttons Win+R , then enter the command devmgmt.msc(screenshot below) and press Enter.
2) Must open "device Manager" . Pay attention to whether there are yellow exclamation marks next to various types of equipment (especially in front of the mouse).
3) To update the driver: just using arrow and TAB buttons highlight your device, then press the buttons Shift+F10- and select "update drivers"(screen below).
4) Next, select automatic update and wait for Windows to check and install the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then installing it again.
You might find my article with the best auto-update programs useful:
5. Testing the mouse on another PC or laptop
The last thing I would recommend if you have a similar problem is to test the mouse on another PC or laptop. If she doesn’t make money there, there’s a high probability that it’s the end for her. No, you can try to get into it with a soldering iron, but what is called “ game - not worth the candle«.
Problem No. 2 - the mouse pointer freezes, moves quickly or slowly, jerkily
It happens that the mouse pointer seems to freeze for a while, and then continues to move (sometimes it just moves jerkily). This can happen for several reasons:
- : in this case, as a rule, the computer slows down in general, many applications do not open, etc. I described how to deal with CPU load in this article: ;
- system interrupts“work”, disrupting the stability of the PC (more on this in the link above);
- problems with hard drive, CD/DVD drive- the computer cannot read the data in any way (I think many have noticed this, especially when you remove the problematic media - and the PC seems to hang down). I think many people will find this link about assessing the condition of their hard drive useful: ;
- some types of mice“require” special settings: for example, a gaming computer mouse http://price.ua/logitech/logitech_mx_master/catc288m1132289.html - may behave unstable if the checkbox is not unchecked increased pointer accuracy. In addition, you may need to install utilities included on the disk included with the mouse. (it’s better to install them all if problems are observed) . I also recommend going to the mouse settings and checking all the boxes.
How to check mouse settings?
Opening control Panel, then go to the section “ Equipment and sound". Then open the “Mouse” section (screen below).
- pointer speed: try changing it, often moving the mouse too fast will affect its accuracy;
- increased accuracy of pointer installation: Check or uncheck the box next to this item and check the mouse. Sometimes, this checkbox is a stumbling block;
- display mouse trail: If you enable this checkbox, you will see how the mouse movement leaves a trace on the screen. On the one hand, some users will even find it convenient (for example, you can find the pointer faster, or, if you are filming a video of the screen for someone, show how the pointer moves) , on the other hand, many people consider this setting to be the “brakes” of the mouse. In general, try it Turn on, turn off.
Mouse adapter: usb->ps/2
Problem No. 3 - double (triple) click works (or 1 button does not work)
This problem most often appears in an old mouse that has already worked hard. And most often, I must note, this happens with the left mouse button - since the entire main load falls on it (even in games, even when working in Windows OS).
By the way, I already had a note on this topic on my blog, in which I advised how easy it is to get rid of this disease. We were talking about a simple method: swap the left and right buttons on the mouse. This is done quickly, especially if you have ever held a soldering iron in your hands before.
Changing right to left mouse buttons.
If you didn’t, there are two options: ask a neighbor or friend who does something like this; or go to the store for a new one...
By the way, as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. This is described in detail here (though the article is in English, but everything is clear from the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/
PS
By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically comes off and the connection is lost. Try securing it with tape (for example) - this way the mouse will serve you for many more years.
You can also get in with a soldering iron, having first cut off 5-10 cm of the wires in the “right” place (where the bend happened), but I won’t advise this, since for many users this procedure is more complicated than going to the store for a new mouse...
WITH advice about the new mouse. EIf you are a fan of newfangled shooters, strategies, and action games, some modern gaming mouse would suit you. Extra buttons on the mouse body will help increase micro-control in the game and more effectively issue commands and control your characters. In addition, if one button “flies”, you can always transfer the function of one button to another (i.e., reassign the button (I wrote about this above in the article)).
A computer mouse is an integral device in the system. Some people experience situations where the mouse either starts to work poorly or fails altogether, but in Windows this thing is very necessary. I think many people have wondered, is it possible to somehow fix the mouse, or simply fix problems in the system due to which it does not work? Of course it is possible, and now we will try to resolve this issue.
If the mouse does not respond to any actions at all, many people immediately run to the store for a new one, although others solve this problem on their own, which leads to long-term service of the manipulator.
Many of you probably know that there are several types of connecting a manipulator to a computer or laptop - PS/2, USB, Bluetooth and Wi-Fi. Thus, the first two are wired manipulators, and the second two are wireless. Each one may have its own problem.
Recommendations for troubleshooting problems for all manipulators
What should I do if the mouse still works, but is unstable, for example, it turns off and then turns on again?
When connecting the manipulator via USB, you should take a different USB cable. If the operating system on your computer has been installed for a very long time and has not been updated, then this may cause unstable operation of the manipulator; it is also possible that many other manipulators were connected to the computer, resulting in a conflict between the drivers.
Try connecting the mouse to a connector on another computer and if everything works well, then the problem is in the USB controller.
You can try to reinstall the mouse driver using the keyboard; to do this, press the Win+R combination and enter the command mmc devmgmt.msc .
We are in the device manager. Now you need to press a key Tab so that you can navigate using the arrows. Scroll down with the arrow to the point "Mice and other pointing devices" To expand the list, press the right arrow.
Move to the desired device and press Enter, a window will open where you need to hold down the Ctrl and Shift keys, and then press the Tab key to move to the tab "Driver", after that just press the button "Tab" and move to the button "Delete". Press Enter and confirm the action.
Restart your computer or laptop, and then reinsert the mouse, the driver should be reinstalled and, perhaps, everything will work.
What to do if the manipulator cursor does not stand still?
This is not such a difficult problem; perhaps the sensor is clogged with dirt, dust, or something is stuck and prevents the cursor from pointing at objects normally. I advise you to completely wipe the mouse, starting with the sensor.
The next problem is that the buttons on the manipulator almost do not respond when pressed, what should I do?
Here the problem is already related to the mouse itself, that is, at the hardware level. It is possible that the button or buttons failed due to too much pressing, or you pressed them so hard that they failed due to your fault. There is a possibility that dirt got inside and this prevents the button from functioning normally, you will have to disassemble the mouse and take a look. If no dirt is found, then most likely the microbutton needs to be replaced, which requires appropriate knowledge.
Several individual problems for manipulators
If you have a wired paddle, then common causes of failure are related to a wire that is kinked or broken. Inspect the cable carefully for damage.
What to do if your wireless mouse doesn't work? If these types of manipulators run on batteries, then it is quite possible that they have run out. Replace them. If the problem is not related to nutrition, then you will have to look for the problem yourself. Some of the types of problems described above may also apply to wireless paddles.
Another disadvantage of wireless pointing devices is that they can conflict with similar frequencies of other devices, it can be anything - a smartphone, tablet, TV, refrigerator, router, etc.
The biggest problem with computer mice is that many of them are not shockproof; if you drop your mouse a couple of times, don’t be surprised that it breaks down or doesn’t work well. Not every manufacturer uses high-quality parts to make a manipulator, so treat things with care.This article can end here. If you have any questions, don’t hesitate to ask them.
Is your wireless mouse not working? It's OK. Every user can solve this problem, regardless of their level of knowledge and training. Conventionally, the causes of malfunctions can be divided into two types: hardware and software. The first includes problems with power and connectivity. In the second case, these are incorrect operating system settings.
Hardware faults
Wireless mouse not working? We begin to check for hardware faults. To do this, perform the following steps:
1. Turn the manipulator upside down and check the operation of the LED. If it lights up, proceed to the next step. Check the status of the “Power” toggle switch. It should be in the “On” position (if present). If everything is fine with the switch, then you need to replace the batteries. If after this the mouse still does not turn on, it means it is broken. An expensive device can be taken to a service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. To make a final decision, it is recommended to check it on another computer and finally verify the malfunction.
So, we need to connect the mouse to a personal computer. To do this, it must have a “Connect” button (some devices do not have it, in which case we proceed to the next step). We press it for 6 seconds and check its functionality. Wireless mouse still not working? Go ahead.
3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use USB interface for connection. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the operation of the manipulator. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, or a “freeze” of the port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its functionality by installing another device (for example, a printer or flash drive). If they worked, then most likely it was a “hang” of the port, and nothing bad happened. Otherwise, the personal computer has problems with the port, which can only be solved at a service center.
Software problems
All the necessary steps described earlier have been completed, but your wireless mouse still does not work... This means only one thing - problems with the software part of the personal computer. To eliminate them, perform the following steps:
2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. The easiest way to work is with the first one. Once launched, it will prompt you to check for hardware problems. After receiving a positive response, an automatic scan will be done. If a problem is detected, a prompt message will appear. You need to read it carefully and either give permission to perform the actions or not.
If the manipulations carried out did not produce a positive effect, then it is better to buy a new manipulator or contact a service center with the existing one.
Conclusion
The article describes possible reasons why a wireless mouse does not work and provides recommendations for eliminating them. These tips are simple, so any user can fix the problem without any problems.