Apple TV doesn't work. Flashing Apple TV via iTunes
Many people have seen the Apple ID, but not everyone knows why it is needed at all. Let's find out.
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What is Apple TV? Not everyone who has seen it knows what the purpose of this device is and what it can do. Some say that it is a set-top box, others that it is a multimedia player, and others claim that it is necessary for the synchronous operation of a TV, computer and Apple device. In principle, everyone is telling the truth, since this is a multimedia set-top box with wide functionality.
Why do you need Apple TV?
In short, Apple TV is a gadget that broadcasts multimedia data from iTunes and similar services to the screen. It can make even an ordinary TV “smart” by adding Smart functions to it:
- Opens access to special resources with video
- Ability to use music catalog, podcasts, trailers, games and so on
- Opportunity playback data from all Apple gadgets via TV or PC
What does the device look like?
Playback Videos, photos and music via Apple TV are only possible in streaming mode - the latest models of devices cannot be used to store information because they do not have any storage. In exchange for this, users have the opportunity to receive any file from the multimedia collection for temporary use. In this case, payment will be made only for viewing.
The device has its own Wi-fi adapter that receives the signal from your home router and can connect your TV to the network, so you don’t need to buy wires to synchronize devices. You need to download the program to your PC and gadgets. And then your collection will be available directly from the TV screen. You can manage all information from the control panel or use your smartphone instead. Moreover, the remote control can work as a mouse to control a PC.
In respect of productivity the possibilities are very good. Even very heavy videos can be opened quickly with high quality and multi-channel sound
Movies
The main idea behind creating Apple TV was to use content from the iTunes Store and Apple Music on your TV. The console has a store with interesting films and music, and its design is specially adjusted to your screen.
You can not only purchase, but also rent films for 48 hours. As a rule, renting a movie is the best solution, which allows you to watch the movie in good quality in real time. Moreover, when you activate family access, you can view what your family members have purchased.
Many films spread absolutely free and you can watch them in online cinemas downloaded from the App Store on Apple TV.
With Apple TV, you can listen to music from iTunes from a PC connected to the same network as the Wi-fi set-top box. To do this, you need to share access to iTunes and then on Apple TV.
Photo and music
Thanks to the Apple Music service, the set-top box is an excellent modern media player with millions of music tracks, as well as your personal collection.
In the “Radio” option you will find more than two hundred different stations and the branded one - Beats 1.
Broadcasting is carried out around the clock, the best DJs work for you, the music is always fresh, and there are also experts in selecting quality material. This indicates that here everyone will find something to suit their interests.
Moreover, using the set-top box you can view your photos and videos stored in iCloud on the TV screen. You can also watch the latest updates from your friends right there.
Other options
Thanks to the presence of an application store, you can download various games and applications through the console.
Separately, it should be said about programs from other developers for watching streaming videos, as well as online cinemas. For example, this is YouTube, an application for the TNT channel, IVI cinema, VLC for playback files in any format and so on.
Playing on Apple TV is very convenient. Control is carried out using a remote control with a sensor. It has an accelerometer and a gyroscope. Or you can control the game using a third-party controller.
AirPlay
Air Play is the best feature of Apple TV. This technology can show video or play sound through a gadget or PC. The image is broadcast online from the device's display, which is quite useful for games. By the way, some programs are specially optimized for Apple TV, that is, for example, the phone shows control buttons, and the image is displayed on the TV. AirPlay can also be used with a PC.
You can send movies from iTunes, use the device's audio system instead of a PC, or set up a TV for these purposes. This functionality is also available to Windows users, but with the AirParrot utility.
What is included in the kit and how to set up the device?
The package contains:
- Console
- Remote controller
- Lightning cable
- Documentation
- Power cable
All accessories have separate polyethylene packaging. The connectors of the console itself are covered with black plastic film.
Setting up Apple TV is very simple. Connect it to your TV with an HDMI cable. You need to buy it separately. Next, the set-top box connects to the Internet in any convenient way.
Use the remote control to control. It has a gyroscope and an acceleometer, making it much easier to play on the console.
For more details about setting up, read the article - How to connect Apple TV to a TV, to an iPhone, to a computer?
Video: Apple TV 4 (2015) Full review and unboxing in Russian
It does not turn on, and the indicator is blinking - do not rush to contact service. In most cases this is due to software glitch, which can be solved by restoring (flashing) the set-top box in DFU mode Mode.
In contact with
As with the iPhone and iPad, this procedure will detect the device in iTunes and restore factory settings or install new firmware.
It is worth noting that if the Apple TV does not turn on (while the indicator on the front panel is blinking), the set-top box may not be detected in iTunes on the computer, which makes it impossible standard process recovery. In many cases, in order to “see” an Apple TV with a software glitch in iTunes, you need to put the set-top box into DFU mode.
What do you need to reflash (restore) software on Apple TV in DFU mode?
- Apple TV;
- Mac or Windows computer;
- iTunes with the current (latest) firmware version (you can download);
- Cable (for set-top boxes of the fourth generation and higher) or microUSB (for older versions). Please note that they are not included with Apple TV.
1 . Connect Apple TV to your computer via USB-C cable. Simultaneous connection it is not required to connect to the TV via HDMI.
2 . Open iTunes program on Windows or Mac.
3 . Reboot the device: press and hold the buttons Menu And Home on the remote control Siri controls Remote (Apple TV 4) or Menu And Down on older models for 6 seconds until the indicator on the set-top box starts blinking quickly.
The moment you release the buttons, the device will reboot.
4 . Literally 1 second after you release the buttons Menu And Home press and hold the buttons Menu And Play/Pause until (about 10 seconds) iTunes tells you that the Apple TV is in recovery mode (DFU).
5 . Resetting (flashing, restoring) Apple TV to factory settings (all data from the device will be deleted!) is done by pressing the button Restore on iTunes. After which it will be automatically downloaded from the Internet and installed on the set-top box. newest version tvOS.
6 . If the firmware for Apple TV has already been downloaded to the computer earlier (for example), then to flash the firmware you need to click the button Restore along with the key ⌥Option (Alt) for Mac ( ⇧Shift + Restore for Windows). Next, specify the path to the firmware file.
After installing the software, a reboot will occur. To activate the set-top box, you will need Internet access.
Today we will try to solve the most popular problems that arise when connecting your device to a wireless network (wi-fi). The answers apply to all three Apple generation TV unless otherwise noted.
Your wireless network doesn't appear in the list on Apple TV.
- List of available wireless networks that are displayed in the menu Configure Wi-Fi / Configure Wireless is not updated automatically when a new wireless resource becomes available. In order to update the list you need to:
- Press the Menu button
- Path: Settings > General > Network > Configure Wi-Fi(or Configure Wireless on first generation Apple TV).
- Click Select/Play/Pause to display the updated list.
- If your network is hidden, select Other, and then enter the network name using virtual keyboard and your remote control.
- Make sure nothing is resting on top of your Apple TV. This may cause interference.
- Make sure your Apple TV and computer are in range base station.
- Make sure there are no potential sources of interference.
- If your wireless base station/router uses Media Access Control (MAC) filtering, make sure the Apple TV MAC address is added to your base station's MAC filter list. To do this, use the documentation that comes with your base station or router. To find your Apple TV's MAC address, go to Settings > General > About.
Note: Apple TV is unable to connect to networks that use character encodings high order or double byte encoding in passwords (including Japanese, Korean and Chinese characters)
Apple TV is unable to connect to wireless network with a static IP address.
If you are using a static IP address to connect to the Internet, you will need to configure your network before configuring the TCP/IP address.
- On Apple TV, select Settings > General > Network > Configure Wi-Fi.
- Select the wireless network you would like to connect to, enter the password, select Done
- Select TCP/IP > Manually.
- After that, enter your IP address, network mask ( Subnet Mask), router address and DNS address (DNS Address).
Apple TV won't accept my wireless password
- Check if your password uses symbols
- Make sure your wireless network does not use WPA-Enterprise or WPA2-Enterprise encryption.
Apple TV won't play content iTunes Store?
Note: These tips apply to both Apple TV content (first generation) and streaming content launched from iTunes on Apple TV (second and third generation).
- Make sure your network is not blocking the port
- Make sure you don't go through
Apple TV (first generation) does not appear in the Devices List, although it is possible to download movie trailers
- If your computer uses a firewall, make sure it doesn't block . Note: For firewalls Mac OS X v10.5 and later later versions, add the “iTunes” application to the “Set access for specific services and applications” list
- Make sure your computer's Bonjour features are working correctly. Do you see other Bonjour features, like sharing music from another computer? If you are using Windows, try reinstalling iTunes.
- Is your computer logged into the VPN connection? Does Bounjour interfere with VPN connections?
- Make sure your Apple TV and computer running iTunes are on the same subnets.
- If you use Windows, look for a possible problem with System Service or Startup Item.
Apple TV (1st generation) does not appear in the Devices List and movie trailers cannot be downloaded
- Make sure you are connected to a wireless network.
- Make sure your wireless network has Internet access
- If you are using PPPoE to access the Internet, make sure that the problem is not
Apple TV (1st generation) appears in the Devices List, but there is no possibility of synchronization and streaming
- Make sure your firewall is not blocking the port.
Note: Mac OS X v10.5 and higher firewall users should add the “iTunes” application to the “Set access for specific services and applications” list.
Additional Information:
If the above information does not solve your problem, try restarting your base station or router and Apple device TV
- Restart your base station or router. For some models, you just need to turn off the router for a few seconds and then turn it on again. However, check the device documentation.
- For Apple relaunch TV press and hold Menu and Menu down/scroll (-) about six seconds and then select Restart from the menu.
If the problem still occurs, then return to factory settings
- Reset your base station/router. As always, please refer to the documentation that came with your device.
- To reset Apple TV settings follow
If your case is not included in this FAQ, feel free to ask questions in the comments, we will try to solve the problems together.
Apple TV is a very capable streamer that has only improved over time with the addition of Siri remote, apps, and TV Guide. However, Apple TV is not immune to problems. There are a few typical problems with this smart box. Fortunately, most of these problems are easily solved.
Here are five common problems with Apple TV and how to fix them.
Some application has stopped working.
As with a smartphone, there may be problems with applications on Apple TV. Sometimes they slow down or stop responding altogether. When this happens the best option will simply force close the application.To force quit an app, press the TV or Home button, swipe left or right to highlight the app, and swipe up on the Siri touchpad.
Apple TV crashes.
Sometimes it happens that more than just one application is buggy at once. Also, from time to time, when the Apple TV is connected to the home wireless network and there is Internet access, it is as if the applications simply do not receive data, for some unknown reason.If your Apple TV behaves like this or doesn't work well at all, it's best to simply restart it. You can do this by going to Settings > System > Restart or holding down the Menu and TV buttons until the light on the front of your Apple TV starts flashing quickly. When you release two buttons on the remote remote control, Apple TV will restart.
The remote control stops working.
If your Siri remote stops working, first try charging it via Lightning port at the bottom of the console. You can check the charge level on your Apple TV in the Remotes and Devices section.If this doesn't work, try resetting the remote control by putting it into pairing mode. Do this by holding the remote close to the Apple TV and holding down the Menu and Volume buttons for two to three seconds.
Audio does not play.
Periodically, without explanation, the sound on Apple TV will turn off. Obviously this will depend on the settings, but if this happens to you, try restarting the TV and any sound equipment connected to Apple TV.This usually solves the problem. If it doesn't, try restarting your Apple TV. Also, make sure your audio settings are correct. Go to Settings > Audio & Video and make sure the audio output is set to the correct speakers and Audio Mode is set to Auto.
Not enough storage space.
If you have a lot of apps or games installed on your Apple TV, you may run out of storage space over time. The obvious solution is to remove unused applications and games. However, if you choose to do this from the Home screen, there are four steps required to remove each app:- Select the application you want to delete, click on touchpad and hold until the icons begin to shake.
- Click the Play/Pause button.
- Select "Delete".
- Click "Delete" again to confirm.
For more tips, see
The remote control is small and easily lost. By diligently searching for it in the depths of the sofa, the situation can be improved. If the user has lost the remote control and cannot find it, or it simply does not work, there are several ways to turn on Apple TV without a remote control.
If the Apple TV remote does not respond, do not rush to sound the alarm. Let's look at the setup options. Try troubleshooting the following actions. If your Remote is white or aluminum in color, rearrange any furniture or decor that is blocking the signal from your Apple TV, TV, receiver, or soundbar. If the device does not respond, hold down the panel buttons “left” and “Menu” for six seconds. Check functionality. If it doesn’t work, unplug the TV from the outlet for six seconds and turn it on. Replace the console batteries.
If the model of the remote control console is Siri Remote, clear space in front of the equipment for free passage of the signal. Stay within Bluetooth coverage. Charge the console for half an hour. At a distance of seven cm from the TV, press the “Menu” keys on the remote control " and "volume +" for 5 seconds (a pair is created). Unplug the TV from the outlet for 6 seconds and turn it on again. Check the functionality of the device.
Setting up and operating the Apple TV console
If Apple TV still does not respond to the remote control, or there is nothing to configure, try the following. For iOS devices In the AppStore you need to find and install the Remote application. It's free. For further use you need to configure the application. Update the software and OS for your devices. Update the application version if necessary. Connect the i-gadget through the same Wi-Fi network, as TV. Launch the application on your mobile gadget and click on the name Apple TV.
Follow the instructions:
- For 4th generation. When a 4-digit code appears on the TV screen, enter the code on the paired i-device. The code may not be displayed if the pair is configured automatically.
- For 2nd and 3rd generations. After the code appears on the i-gadget, open the settings section, click “basic”. Go to “Remote Controls” on TV. Enter the name of the i-device and enter a 4-digit code.
To work in the Remote program, click “Set Up Home Sharing” » (inclusion of home collections). Enter your login and password from account ID. Click “ok” and TV will appear in the list. If it is not displayed, launch iTunes and go to “File”, then “Home Sharing”, “Enable Home Collections”. To manipulate the cursor on the monitor, click on the button in top corner on the right (4 arrows) on mobile i-gadget. Controls will open: menu and play/pause keys.
Reprogramming
Let's look at reprogramming the working console from the TV using Remote programs. You set it up like this: take a new console and go to the Apple TV settings when Remote help. Next, go to the “Remotes” item through the “General” section. Then find “Setting up the remote control”. Click "Start". Long press each button to program a command. Configure the main buttons, how to react, then set the name of the remote control. Next you will be prompted to configure additional keys.
If you are technically savvy, try to disassemble the control unit; there may be a hardware failure. Or take it to a repair service. If you repair or find the remote control and you can’t set up paired controls, buy a new remote control. Apple Company offers to purchase the device for about $19. If you monitor online stores, you can find a lower price.