I can't authorize my computer in iTunes. How to use iTunes


iTunes (or as it is often called by Russian-speaking users tuna) is free program from Apple, available for Mac and PC. It allows you to organize and organize media content on your computer, allows you to watch videos and listen to music, and also allows you to manage applications for your iPhone, iPad and iPod, including purchasing and downloading them from iTunes Store.

To make purchases various programs for iPhone and iPad, you need to authorize your computer in iTunes. To do this, in turn, you need to have an account in App Store, iTunes installed on your computer and a working connection to the Internet.
If you have all this, then we suggest you familiarize yourself with step by step instructions on how to authorize your computer into iTunes.

There is a limit on the number of simultaneously logged in iTunes computers, which is equal to five. Therefore, in order to log in from the sixth computer, you will need to deauthorize on any of the five already authorized ones. In addition, it is useful to perform deauthorization every time you work on someone else's computer. If you leave it in an authorized state, then anyone can use your account to say paid applications and unauthorized use of your funds.

To deauthorize your computer in iTunes, you need to follow these steps:

You can deauthorize in another way. To do this, go to the iTunes Store and left-click on the triangle to the right of your address Email. In the menu that appears, select Sign Out (if you chose Russian localization during registration), or Sign Out (if you registered for English-language data).


Also, once a year, you have the opportunity to deauthorize all computers at once by following these steps:

As you can see, there is nothing complicated about authorizing and deauthorizing your computer in iTunes.


Mobile Apple devices They have become so firmly established among users that they often replace desktop PCs, offering almost the same functionality in a compact, small-sized shell. And, nevertheless, the “spacious” screen, the familiar interface and, whatever one may say, is still more high level reliability and performance prevent users from completely abandoning personal computers. Moreover, using a PC is very convenient to manage such mobile services, such as the App Store - registration from a computer takes no more than five minutes, and everything downloaded from the App Store applications are saved to your hard drive and can be installed on your iPhone and iPad even when you're not connected to the Internet. And when updating the firmware or restoring your device, returning all games and programs will not be difficult.

How to access the App Store from a computer

Registration in the App Store via a computer involves two main components:

  • iTunes app(you can download the application)
  • and a personal Apple ID account.

After iTunes installations you need to open it and find the “Login” menu item, and then “Create an account”. The further procedure is nothing unusual or unexpected. You will be asked to review the terms of use and privacy policy. Having agreed with them, you will need to provide an email address that will be used as a login. Next, enter your personal data, come up with a password, and at the same time indicate a backup e-mail and answers to Control questions in case you ever have to restore it. Then the data bank card and payment information. The finishing touch is confirmation of your email address. Just follow the instructions in the letter that will be sent to the specified e-mail. This is all.

Now you can use all services iTunes store, including downloading games and programs from the App Store (almost the same as from your gadget). To do this, go to the iTunes Store menu, select, among other things, App Store and enjoy your purchases.

As you can see, logging into the App Store via a computer is not difficult.

You can buy applications by going to the description page and clicking “Buy” under the program icon. Payment is charged only after confirmation of purchase. You don’t have to pay for free apps ☺ – click “Download”. After downloading the application, you can transfer it to your mobile device by connecting it to your PC and synchronizing it.

How to register in the App Store from a computer without a bank card

If paid content If you are not interested, and you don’t want to tinker with payment information, then you don’t have to indicate your bank card details. Launch the iTunes application, go to the iTunes Store menu and select the App Store item (in the Russian-language interface there may be Programs). Find free application and on the page with its description, under the icon, click “Download”. When you need to sign in to download, select “Create an Apple ID.” Two minutes of standard formalities, such as instructions e-mail addresses, password, backup email, replies to security questions. When it comes to payment method information, politely decline by selecting the “No” option. All that remains is to go to your email and confirm authorization.

This is how it works, App Store on PC. And, I must admit, such a tandem provides optimal use portable gadgets using a computer, without in any way detracting from the advantages of either mobile or stationary devices.


If you still don't know, how to authorize iPhone, iPad or iPod touch and fully use one of the listed devices, then today’s post will help you complete this simple procedure. Although probably some novice users are not familiar with the term “authorization”. Therefore, I propose to find out what authorization is and why users need it iPhone phone, iPad tablet And iPod player touch.

Authorization is logging into your account by entering your username and password; this login to your account is necessary in order to. Where can I get this treasured login and password to install programs and games on my gadget? It’s simple, you need to register an Apple ID account or also called an iTunes account. The account registration procedure can be performed in three ways:

    If you already have a registered account, then using the login and password from the account you can authorize your iPhone or iPad, the email address is used as the login, and you come up with it during registration.


    1. In order to authorize an iPhone without a computer, you can go to the “Settings” of the phone and select the Store section.
    2. Click the “Login” button (in newer iOS versions this section may look a little different)


    3. Enter your login (username) and password for your account Apple records ID, and click the “OK” button. If your phone suddenly displays the message “Unable to connect to the iTunes Store,” it means the phone cannot access the Internet.
    4. If you entered everything correctly, the iPhone will authorize you and you will see the “View” and “Exit” buttons, although in more latest versions The iOS Store settings menu looks a little different.

    In order to get out of account phone, you need to deauthorize the iPhone by clicking the “Sign Out” button; this action can be performed when purchasing a used authorized iPhone. If you decide to sell or give away an authorized iPhone, it is advisable to deauthorize it.

    How to authorize iPhone in App Store
    This authorization method also does not require a computer; the entire procedure is performed in standard application“App Store”, such an application is available on any iPhone or iPad. As in the first case, the iPhone must have access to the World Wide Web.


    1. Launch standard program"App Store". In the “Selection” section, scroll the list to the very bottom and click the “Login” button
    2. An account login window will appear, where we select “Login to existing”


    3. Enter the login and password for your Apple ID account and click “OK”

    1. Connect your iPhone (or iPad) to your computer and launch iTunes
    2. After the phone (tablet) appears in the “Devices” section


    3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the “Store” section
    4. On the right top corner Click “Login”, enter your Apple ID (Mail), password and click the “Login” button


    5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a greeting below.

    After completing these 5 steps, and without missing anything, the iPhone (iPad) will be authorized.

    How to deauthorize an iPhone or iPad
    The simplest way to deauthorize an iPhone is to do this: go to Settings > select Store > click on your Apple ID and in the window that appears, select the “Sign Out” button (internets are not needed here)


    There is also a way to deauthorize an iPhone for perverts, which requires connecting the computer to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, in the upper right corner click on the Apple ID account (aka mail), in the window that appears, enter the password and Click the “Exit” button. After completing these steps, the phone will also be deauthorized.

Two weeks ago, I once again changed my second work computer - I bought an ultrabook tablet from a Taiwanese manufacturer. After initial setup I really wanted to relax and listen to something from my iTunes library. No such luck: it turned out that the limit of 5 computers linked to my Apple account had been exhausted. And for some reason I can’t play the music that I bought on the new “workhorse”. It was sad.

This small instructions for those who are faced with the need to deauthorize computers in the iTunes program. What is it, why is it used and is it generally needed, and also what to do when one of the five computers simply cannot be deauthorized - I’ll tell you further.

What are authorization and deauthorization, and why are they needed?

Mandatory educational program to begin with. The authorization and deauthorization system is a mechanism for identifying computers connected to the iTunes Store. Speaking in simple language, authorization of computers “links” them to your account and makes it possible through them to listen, download or delete music previously purchased or uploaded to the “cloud” within iTunes service Match.

The requirement to authorize your computer in the iTunes Store always occurs when you try to download anything from your previous purchases. For example, download the program to iPhone memory via a synchronization cable or simply “fill in” HDD Album I bought a long time ago. All this is allowed only after the device authorization procedure: you enter the password for your account again, and then iTunes “remembers” your PC or Mac and allows you to carry out all possible operations with your Apple ID account. If there are several on the same computer operating systems, authorization will be required for each of them.

Thanks to the efforts of record labels and under the auspices of “fighting music piracy,” Apple is strictly limiting the number of computers on which content purchased from the iTunes Store and App Store can be downloaded. This does not apply to the company’s smartphones, players and tablets, but PCs and Macs are clearly within the given framework. In total, you can authorize up to 5 computers simultaneously.

Once the limit of five computers is reached and there is a need to register sixth, the user is faced with a choice: either deauthorize one of the previous PCs or Macs, or reset the entire list of previously authorized devices. In the second case, each computer will have to be authorized again. But you won’t have to remember when and with which of your friends/acquaintances/colleagues you managed to “leave” your authorization.

How to authorize a computer?

Open iTunes, and then:

  • "Shop" -
  • on Mac, open the tab "Shop" "Authorize this computer..."

Enter your account password. The computer is authorized.

How to deauthorize a computer if you have access to it?

Open iTunes or reinstall it if you previously deleted it. Sign in to your iTunes Store account, then:

  • on Windows, press Alt on your keyboard, select tab from the drop-down menu "Shop" -
  • on Mac, open the tab "Shop" V top panel tools and select "Deauthorize this computer..."

Enter your account password. The computer has been deauthorized, and now you can take its “place” with any other.

How to deauthorize all computers at once?

Open iTunes or reinstall it. Select the iTunes Store tab and sign in to your Apple ID. Then select the "mail" button for this account in the upper left corner. Click on it and enter your password.

In the window that opens, find the item "Computer authorizations" and click on the button "Deauthorize everything". This opportunity can only be used once every 12 months. After this, you will have to manually authorize each of your computers, but you will not need to look for which ones were authorized initially. A good option for those times when you are lost old laptop, sold it or reinstalled the OS from scratch.

How to deauthorize all computers second once a year?

Sometimes one complete deauthorization per year is not enough. This is what happened to me: last time I resorted to this function at the end of spring, and by the fall I managed to accumulate 5 again authorized computers in the main account. It doesn't mean I have to really wait whole year- after all, no fools work at Apple. But the process of another complete deauthorization will have to be carried out manually. More precisely, with the help of technical Apple support.

Visit Apple's support page for iTunes Store issues. Please note that you need technical support USA, and not Russia, regardless of the country of residence and the Apple ID used. Therefore, an image of the US flag should be displayed in the upper left corner of the page. If Russia is automatically selected there, click on the flag and select the USA manually.

Select an item "Account Management". In the dropdown menu you need the option "iTunes authorization or de-authorization". Click on it.

In the menu that opens, select "Email".

Fill out the technical support request form at English language. In the “First name” and “Last name” fields, enter your first and last name, respectively. In the “Email adress” field, enter your primary email address, and in the “Apple ID” field, be sure to include your Apple ID. Below, click on “Other” and select Russia from the drop-down list. Finally, in the big box at the bottom, write something like:

Hello! I really need to deauthorize all computers that are linked to my account. I already did this not long ago, but now I just can’t access few of them to complete manual deauthorization. Thank you!

Click on Continue and wait for a response from technical support to the email you provided. Typically, these questions receive a response within 24-48 hours.

If all the data you provided is correct, and your first and last name matches those in your Apple ID account, the support service will immediately deauthorize all computers for your Apple account ID. You don’t have to respond to their affirmative letter, but it’s better to still thank them.

Every user of Apple products knows perfectly well that to make purchases in the App Store, it is not enough just to know your Apple ID and password. It is very important that specific device passed the authorization procedure in iTunes. But not everyone knows how to authorize a computer in iTunes.

In this article, we will not only understand how to carry out this procedure, but also talk about its limitations, and also discuss other important points.

What is it and what is it for?

If you know at least a little about the ideology of Apple, then you will not be at all surprised by their attitude towards the distribution of licensed content. Apple managers are extremely interested in ensuring that you use all purchased films, books and music exclusively on your computers, preventing their resale or donation.

It was under the pretext of fighting piracy that the strict restrictions by the number of authorized computers. On this moment You can only authorize your account on five computers at the same time. Before you authorize your computer into iTunes, if you already have five identified devices, you will have to remove one of them.

What is meant by authorization?

This term implies that the computer running OSX or Windows must be identified in Apple system with subsequent binding of their hardware. Thus, after reinstalling the OS on your computer, you do not need to go through the authorization procedure again, since the hardware codes will not be changed.

What other options does authorization provide?

  • You can purchase content directly from your computer.
  • Through iTunes, download and synchronize movies, music and books with other devices.
  • Even more valuable is the ability to directly sync the apps you purchase between all mobile devices and computers.

Other information about the number of authorized computers

As we have already said, you can link no more than five computers to an account. Please note that these devices can run any operating system from Mac and Windows, but subject to its support current version iTunes. Important! Despite the hardware linking of computers, if several operating systems are installed on a machine, you will have to authorize each of them separately. Technical support and company management do not explain what this ridiculous rule is about.

Authorization of mobile devices

It was no coincidence that we were talking about computers all this time. The fact is that you do not need to authorize your iPhone or iPad. This is due to the fact that data transfer between these devices is impossible, and therefore there is no point in these restrictions. But music, movies and books that you purchased from your computer can be easily downloaded through the synchronization mechanism.

Let's start authorization

Nothing special or complicated this procedure is not different. Before authorizing your computer in iTunes, you must complete the following operations:

  • If you are using a PC (Windows), then you must first press the “Alt” button on the keyboard. After this, the “Authorize this computer” option will appear in the “Store” section.
  • For OSX, simply go to the Store menu and then select the same option.
  • A special authorization window will appear in which you will need to enter your ID and password. Needless to say, the data you enter must be completely accurate.

After this, the program will send a request. You will be notified of its results in a separate drop-down window. Here's how to authorize your computer into iTunes. You will notice that this is not difficult at all. But what if you urgently need to authorize another device on the network, and you have already successfully selected the quota for five computers? You will have to carry out the deauthorization procedure.

How it's done?

This procedure is no different in its simplicity from the computer binding option. To do this, follow these steps:

  • Before this, you need to launch the iTunes program, and then find your account in the “Store” menu.
  • If you are using a computer running Windows OS, press the “Alt” key on your keyboard again, and then in the “Store” section, left-click on the “Deauthorize this computer” item.
  • Accordingly, on OSX, simply go to the same section and select the above item.

After this, you will again need to enter your ID and password. The request will be sent and you will again contemplate with the result. All! This computer can no longer be used to download or play content from iTunes services. Only after this can you authorize your computer in iTunes 11 again.

Alas, you will have to do a similar procedure every time the quota of five devices has already been fully selected, but you need to connect another computer to the system.

Deauthorize all computers at once

Experienced Mac users often encounter a situation where a person simply physically cannot remember which computers he has already connected to his account and when. What to do if you have already chosen a quota, but don’t even remember which specific computers you have already authorized? Luckily for you, Apple has provided the ability to remotely unlink devices from your account, and you can remove all devices from your account at the same time.

  • First, launch iTunes, log into your App Store account.
  • Then you need to go to your account settings.
  • Click on the “Deauthorize all” button there. Your account is now completely cleared.

Important! This option can be used only once a year, but some users may still need it more often. Please note that before you authorize your computer in iTunes new version, you will have to follow the procedure described below in any case, since with each new release the company’s security requirements only become more stringent.

What to do in such a situation?

We are removing computers from your account for the second time in a year.

Fortunately, you don’t always have to wait a whole year. To remove computers registered in it from your account again, you should do the following:

  • First you need to go to the official website, and then go to the technical support section.
  • Please note that you must log in to the American version of the site. You can do this by selecting the United States flag icon from the drop-down list. This is important, since you can authorize your computer for items purchased in iTunes from any account, but such issues have to be resolved with American support.
  • In the “iTunes Store” section, you need to select the account settings item (Account Management), and then click on the iTunes authorization or de-authorization item.
  • Then you need to select an item to contact technical support by email.

Then you will need to fill out all the fields accordingly, indicating your last and first name, as well as your personal ID. Of course, all this information should be entered as carefully as possible, since in case of an error you will not be able to achieve what you want.

In the field for the request text, write your request, and it should be on English language. As a rule, a response to your request is received within 24-48 hours. If the information you entered matches the registration data of your account, then the support service will probably give the go-ahead to re-unlink all five devices. You should thank the specialists in a response letter before authorizing your computer for purchases on iTunes again.







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