The play market cannot be clicked. Play Market does not work on Android

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When the Play Market does not start (now it is already called Google Play), this is a rather unpleasant problem. Thousands of users of devices with the Android operating system deal with it every day. Why won't Play Market launch? All kinds of failures and errors, as a result of which the store stops working, can be caused by several reasons. If you study them carefully, you can very quickly deal with the problem and make it so that it no longer bothers you.

Main reasons

Firstly, due to the fact that at a certain point in time the service does not actually work. This happens extremely rarely. But if such a situation does arise, then you need to wait until the developers fix the problem and launch the store again.

The Play Market does not launch on Android due to the fact that the date and time settings on the smartphone or tablet may have gone wrong. Usually this reason results in an error indicating a missing connection.

"Play Market" does not start due to possible network problems. You need to make sure that the connection is established without errors and the Internet is working normally. If you use mobile Internet, you need to check with your operator for the correct settings.

Errors due to system interventions

People who want to cheat the system and get paid features in games and applications completely free of charge often install the Freedom program on their device, which they use to carry out hacking. Because of this program, they often have the question “Why doesn’t Play Market launch on Android?” The answer is simple: Freedom blocks access to all services from Google.

Changes may occur in This may happen due to the installation and use of certain applications that cause changes to system files. If this happens, the user must edit the file a little to return it to its original form.

How to restart the service

Methods for solving the problem that the Play Market does not start depend on the reasons. If the reason is known, then it is not difficult to decide on the necessary method. If not, then you will need to try each method.

The device must be rebooted. Half the time, this simple step helps. Moreover, it also helps if other problems arise with the operating system or applications.
You need to make sure that Google accounts are enabled. In the settings there is a section “Applications”, which has a tab with all programs. There should be disabled ones at the very bottom. If you find the Google Accounts application among them, then you need to enable it - and the service should work.
When the Play Market does not start on Android, you need to reset its settings and the settings of Google Play services. In order to do this, you need to go to settings and find the section with applications. You need to find the ones you need in the list and clear the cache and erase the data for each of them. You also need to remove updates from the Play Market itself.
If the Play Market does not start, then you need to reinstall it. To do this, first of all, the currently installed version of the store is deleted, and then the most current one is downloaded. After installation, the device must be rebooted.
The time must be set correctly in the system. In some cases, it happens that the time and date get confused. And if this happens, then when they try to open the service, users are given a message about the lack of connection. To solve this problem, you need to set the correct time zone in the settings and current date and time.
The Play Market does not start due to the unavailability of the Internet connection. You need to make sure that the Internet is turned on and functioning on the device. To do this, just open your browser and try to go to any site.

Setting up a modified system file

Needs to be configured correctly hosts file. Many users download programs that change this file completely unnoticed. As mentioned above, such programs include Freedom, which makes it possible to make purchases in games without spending a penny. If similar application is being used, it must first be stopped. This is done in the settings. After stopping it is completely removed. In order to make changes to system files, you must have superuser rights. A correctly edited hosts file should not contain extra lines. All garbage that is in the file must be removed. To do this, you need to install an application that is a file manager. Using it, you need to go to the root directory of the system and find the etc folder. This is where the required file is located. You can open it as text, and then delete everything in it that is not needed. After saving, it is better to make sure again that there is only one line left, which says “127.0.0.1 localhost”. When everything is done according to the instructions, you can try to launch the Play Market.

Reset

Play Store still won't launch? What to do now? There is a method that is recommended to be used only as a last resort, when others have not been able to help solve the problem. This is a device reset to factory settings. If you follow this procedure, then all the information located on internal storage, will be completely deleted. It’s better to do it first backup copy so that after the reset all data can be restored. In order to reset the settings, you need to find the corresponding item in the device settings. After completing the operation, everything should work.

Bottom line

The Play Market application store is a very powerful service containing content for mobile operating system"Android" being serviced If it stops working on the user's device, then one of the problems described above has probably occurred. After all, the performance of the service itself is constantly monitored by hundreds of experienced programmers, who, at the slightest problem, will throw all their efforts into solving it.

Users of Android devices quite often encounter problems when opening the application. Play Market. In some cases Play app Market may refuse to launch, citing “no connection.”

If the Play Market also does not work for you and a message appears about a missing connection, then this article should help you. Here we will talk about why the Play Market may not work and what to do in such a situation.

Why doesn't Play Market work?

There are quite a few reasons why the Play Market may not work. But, in most cases, users encounter only a few of the most popular reasons for this problem, these are:

Lack of internet. If there is no Internet access, the Play Market will not work. Also, the Play Market may not work if your Internet speed is too low or your Internet connection is not stable. This sometimes happens when using a GPRS connection.
Problems with the hosts file. The hosts file is used to correlate the IP addresses of servers and their symbolic names. When installing some applications this file may be edited, which may cause your Play Market to stop working.
Invalid time and date. Another common problem is incorrect time settings. If your Android device says wrong time or date, then the Play Market will not work.
Application hangs. The Play Market application may simply freeze and refuse to work.
The Play Market service really doesn't work. This happens extremely rarely, but rule it out this option also not possible.

What to do if the Play Market does not work

If you are faced with the fact that the Play Market does not work for you, then first you need to check the availability of the Internet. Open your browser and try to load a website. You can also perform a speed test using Speed apps Test. If there is no access to the Internet, then you need to solve this problem and then try to launch the Play Market.

If you have access to the Internet, then the next step is to reboot Android devices. This way you can exclude everything possible problems related to freezing of the Play Market itself or other applications. After rebooting, try logging into the Play Market again. It is likely that this time everything will work fine. If after the reboot nothing has changed, then we offer you 3 ways to solve this problem.

Method number 1. Correct the hosts file.

Enough common cause The Play Market error “no connection” occurs due to incorrect entries in the hosts file. If you have ROOT rights, then you can open hosts and fix it, this is done something like this:

Run file manager. For example, you can use Root Explorer or ES Explorer;
Go to the System folder, then to the ets folder;
Make a backup copy of the hosts file by copying it to a memory card or any other user folder;
Click on the hosts file and hold it until the context menu opens;
IN context menu select “Edit”;
In the hosts file that opens, delete all lines except “127.0.0.1 localhost”;
Save the changes and restart your Android device;

If the reason for the lack of connection in the Play Store was in the wrong hosts file, then after a reboot everything should work.

Method number 2. Correct the time and date.

Another common reason for a lack of connection in the Play Store is an incorrect date or time. In order to fix this problem you need to do the following:

Method number 3. Clear the application cache.

Problems with the cache can also cause the Play Market to report a lack of connection. To fix this issue follow these steps:

If the reason for the lack of connection in the Play Market was in the cache, then after a reboot the Play Market should start working normally.

Many Android device users encounter a problem when PlayMarket does not work on Android, as through Mobile Internet, and via Wi-Fi. Because of this, they cannot download any normal application, and installing programs from third-party sources is known to threaten the security of the smartphone. Usually, when the Play Market does not work on Android, it says “no connection”, “server error”, “an error has occurred” or “check the connection”. It’s worth noting right away that the Play Market may not work for many reasons. In this article we will look at all these reasons and methods to eliminate them.

Google Play Market does not open - If you notice that Google Play has stopped functioning on your smartphone, first try restarting the device. It's likely that your system is simply frozen. This happens quite often with all Android devices. It is worth saying that rebooting the device can fix bugs not only in the Play Market, but also in other applications that you have noticed are not working correctly. However, it may also be that after a restart the problem will not be solved. In this case, try another method to solve this problem.

Incompatible applications. In many cases, the Play Market refuses to launch due to applications that block the operation of the market, as a result, the Play Market does not work on Android and says an error has occurred or check the connection. The list of such programs is quite broad, but it is customary to include various applications for hacking games - for example, the famous Freedom. When downloading from sites about freedom applications, the instructions indicate that with this application enabled The play market may not work. It can be solved by disabling it in “Settings” - “Applications” (if you still can’t access the Play Store, reboot your phone or tablet). If you need to quickly install a gaming application and don’t have a lot of time to solve problems with the play market, then you can download games for Android on other sites.

Reset Google settings Play Market. In many cases, resetting the settings of this application helps to find a solution to the problem with the Play Market. To do this, follow the recommendations described in the instructions: - Open " Settings» smartphone:
— Go to the section “ Applications”
— On the list installed programs find Google Play Market
- Then click on “clear cache” (if you use outdated version smartphone, you need to click on “ Erase data”)

After you clear the application cache, it is strongly recommended to restart your smartphone. This action will allow the operating system to detect the changes you make much more quickly. If everything goes well, the Play Market will work and you will be able to download new programs and games. If he still refuses to work, read on.

Remove Google updates Play Market. Sometimes the Play Market on a phone or tablet does not work because developers release updates that are either not fully developed or are not compatible with your device. Try opening the settings menu of the Play Store application, as you did in the previous paragraph, and instead of clearing the cache, click on “ Uninstall updates”.

This will return the application to its original state.

Reset the Services app settings Google Play". Often problems related to the functioning of Google Play are resolved by resetting the settings of this application. To reset all program settings, follow these steps: - In the main menu, find “ Settings»
- Go to " Applications»
- Find in the list " Google Play services»
— In the application settings, click “ Clear data" or " Clear cache”

Errors that have arisen in the application settings may result in the fact that the play market on Android does not work and says there is no connection.

Activate Download Manager. Sometimes the Play Market does not launch when the user disables the system application called “ Download Manager" In order to enable it, go to the “Applications” menu, find this program in the list (in the “ tab All") and click on " Turn on” or if there is no such button

then just restart your smartphone and try using the Play Store.

Delete your Google account. Before following the recommendations of this paragraph, it is recommended to transfer all important data stored on the smartphone to some other storage medium. You can also synchronize data through your Google account. To do this, go to the settings through the main menu and find the item called “ Accounts" In the window that opens, select your “ Google“- account.

Now click on the item that contains your email address.

You will then be asked to select the types of personal information you want to sync. Be sure to back up your personal information and telephone contacts located on the smartphone. If you want to synchronize everything installed applications, then click the button on"(or "Options"). Now you need to delete your account and restart your device.

All applications and all bugs that could interfere will be removed from your smartphone normal operation your device. Try going to Play Market. If it works fine, sync and restore all your data.

Set up the "hosts" file" If you actively use applications such as Freedom, this point will be especially relevant for you. Go to the application settings menu. In the list that opens, find Freedom and in its settings, click on the “Stop” button. After that, delete the application and restart your smartphone. Now check if Google Play has started working.

Reset Android settings. If you have tried all the above recommendations and in your case they all turned out to be useless, you will have to move on to more radical measures. Such measures mean resetting all device settings. It's worth saying that this action is very effective and in most cases allows you to eliminate all bugs on the device. To reset settings, go to the menu " Settings»
phone or tablet, find the section “ Recovery and reset" or " Backup and reset". Then click on the “ Reset”.

Before performing the steps described above, be sure to make sure that you have synchronized all your data that is stored in the device’s memory. There is no need to worry about the information on the flash card, since resetting Android settings won't have the slightest effect on her. After performing the reset, restart the gadget and look at the result.

Check your Internet connection. Sometimes the Play Market does not open due to the so-called external reasons. You can spend hours trying to delete accounts, perform factory resets, and do other similar actions, but none of them will bring any benefit. If this happens to you, then most likely the problem lies in more banal things. If you've tried all of the above and it doesn't help, check your internet connection. Your provider is probably carrying out maintenance work or there has been some kind of failure in the wi-fi router. It also helps to turn off the Wi-Fi modem for more than 3 minutes, which leads to clearing the cache (temporary memory) of the router and subsequent new setting connections to the server. This may also be the reason that the play market on Android does not work and says there is no connection (or no connection).

Google account is disabled. The Play Market won't launch because you accidentally disabled your Google account. To enable it, you should open the settings and go to the “Accounts” section, where you should activate your Google account. After this, it is recommended to restart the device and check if the Play Market is working.

Check the date and time. If, when you try to launch the Play Market, you see a notification that the program cannot start due to problems with the Internet connection, then the causes of the problem may lie in the time and date settings of the device. To eliminate this reason, you need to go to the device settings and select the “ date and time" After this, put a tick next to the item that will talk about automatic settings time via the network. Due to the incorrect date, the Play Market may not work and says there is no connection or an error has occurred.

Users of phones with Android OS sometimes encounter situations when the Play Market does not work. for unknown reasons. This situation is especially unpleasant when the owner of the device needs to perform some kind of operation. But in most situations, a problem with the Play Market or any other problem is not difficult to resolve, and most users can do it, including those who do not have special skills.

Developers Android systems We did a lot of experiments and research to ensure that the controls were understandable to users with any level of knowledge. But there are often situations when a smartphone or tablet gets out of the control of the owner and begins to “live its own life” due to various technical failures. This also applies to Play Market, a popular resource from Google.

You can fix a glitch that prevents you from accessing the application store by using one of the following methods:

If a failure occurs when trying to enter the popular Play Market, then the owner of a device running on Android needs to start fixing the problem with the simplest, but effective procedure- reboot this operating system. Interestingly, this action eliminates many problems, that is, it is useful not only in the case of the Play Market.

Still it's not universal method, so restoring access is not a guaranteed process. If this happens, then you should try other methods;

Check your internet connection

Smartphone owners often miss this moment, but in vain - this is a common reason for lack of access to something on the network.

Google account disabled

Sometimes, to resolve the problem, it is enough to go to the menu, find “Google Accounts” there and activate this item. After which access will be restored.

Check the date and time set on your smartphone

When the warning “No connection” is constantly displayed, while there is a connection to the Internet, this indicates that it is necessary to set the time and date.

To do this, you need to go to the settings menu and look for the inscription there: “Date and time.” After entering this section, you need to check the box next to “Network date and time”, and then next to the inscription: “Network time zone”. Such manipulation will lead to synchronization of the selected parameters with the network, that is, you will no longer have to perform these actions manually.

Reset Play personal settings Market

Another simple and effective option for resolving the existing problem with access to the specified service is to reset the saved settings of the Play Market itself. To complete this procedure, follow these steps:

Go to the settings menu of your existing smartphone or tablet;
Select the section - “Application Manager”, sometimes it has a different name - “Applications”;
In any of the above points, you should select the “Google Play Market” option, the manipulation will lead to the opening of a special window;
Execute " cleaningcache».

After removal Not necessary information there is a high probability that access to the service will be restored. But first you need to restart your smartphone. If the Play Market still doesn’t work, then you can try “ Erase data", go back to the application settings and then restart the phone.

If the problem is not solved, then you should move on to the next method.

Uninstall Google updates Play Market

The presented option for restoring access is almost identical to that described above. But with the exception of one point: instead of “Clear cache”, another button is pressed, called “ Uninstall updates" The button is located above the Clear Cache button in the previous image.

As with the previous method, after deleting, you need to restart Android.

This option for restoring access is effective when your existing smartphone or tablet is not found " common language"with any Play update Market. This can happen due to dampness or outdated firmware. mobile device.

Clearing the Services application cache Google Play"

Deleting settings saved by a smartphone or tablet " Google Services Play" can also solve this problem. This operation is not complicated; to carry it out successfully, you should do the following:

Go to the settings menu of your mobile device;
Open the already mentioned “Application Manager” section (in some versions of Android, the name “Applications” is used instead of this);
Select the required “Google Play Services”;
Go to the menu of this program, and then perform the “Clear cache” operation already known from the previous option. To do this, press the corresponding button.

Traditionally, the entire procedure is completed by rebooting the smartphone, immediately after which you can try to access the desired service.

Quite often, a problem with logging into the Play Market can arise due to the shutdown of the important “Download Manager” application; this can happen even due to the negligence of the smartphone owner.

In this case, you can restore access by doing the following:

Having entered the already familiar application menu, you need to select the “All” item, this is done using a swipe (shift);
Select the desired item, namely “Download Manager”;
When the control window opens, you need to check whether the program is enabled; if not, then you need to click the “Enable” button.

Next, the existing mobile device is rebooted as usual. After which a connection is established with the desired Play Market. If, after entering the control window, it is discovered that the download manager is enabled, then you need to move on to the next method, since this one will definitely not help restore access.

Deleting Google Account Data

This method may lead to the loss of necessary information, since it will be carried out deleting data personal account . To prevent this from happening, before starting the operation it is necessary to perform a synchronization procedure, which will allow you to quickly create a backup copy of all necessary files(or those that may be needed).

To perform synchronization, you need to enter the settings menu, there you should perform the following procedure:

In the synchronization menu that opens, you need to select your mailbox;

Next, for synchronization, you need to specify all the necessary items (information stored in which will be saved). In most cases, it is enough for the device owner to save the information from the “Contacts” and “ personal information", since everything important is usually stored there. To complete the selection procedure, you just need to click the desired item. If you want to save all the information on your phone, you should select “Options” and then click the “Synchronize” button that opens. After which a full reservation will be made.
Then you delete your Google account. To do this, after synchronizing, you should return to the previous menu and select “Delete”. Next, you will need to confirm your action; as a result of this manipulation, the removal procedure will be completed.

Next you need to reboot when you turn on Android smartphone will offer to restore information from an existing backup, which is what you need to do. After completing this procedure, the device owner must log in to his Google account (also restored). All that remains to be done is to go to the desired Play Market.

If this method did not lead to positive result, then you should move on to the next one.

Incompatible applications are installed that block the work of the Play Market

Often the reason for lack of access to the Play Market is the installation of programs that are incompatible with this service. For example, it has long been noted that Negative influence provides Freedom- an application that allows you to create a fictitious unlimited card for in-game purchases. There are many other programs that block access, so the smartphone owner will need to choose what is more important to him: an application blocking access or access to the Play Market. There are cases when users prefer to leave Freedom or another program that is important to them, using it in the future third party sources applications - Android-themed websites.

Finding an application blocking the Play Market service

Identifying the blocking application Play program Market can also be done independently. The task is complicated by the fact that the list of applications that can interfere with the operation of the Play Market is extensive. But not everything is so complicated: if you previously had access to the Google service, then it is easy to identify an incompatible program - it is one of those installed for Lately.

Opening the “Application Manager” section in the settings menu, select “Installed”. If it is unknown, then you can remove or stop all recently installed ones. To do this, select the “suspected” application in the menu that opens, and when its menu opens, click “Stop”.

The functionality of the Play Market will be revealed only after a reboot.

Reset Android settings

This is a last resort option if other methods have not helped. After completing the reset procedure, the phone will return to its original state - all custom settings. Data from existing contacts will also be deleted. Therefore, synchronize your account with your computer or copy notebook to a file, then save it on a flash drive or on a Google service (for example, Google Drive).

To solve the problem with logging into the service using this method, you should find a section called “Restore and reset” (it is located in the settings menu) or “Backup and reset”. Next, you need to select “Reset settings”, which will delete all information from the device’s memory and return it to factory settings. Everything stored on the memory card will not be deleted. Therefore, save all the information you need on flash memory, and after performing the reset you will return it to its place.

After starting the phone, enter your Google account information (in settings) and try to log in to the Play Market. Most likely work of this service will resume.

The problem of the Play Market not working (today it is Google Play) is quite unpleasant and is faced by thousands of Android device owners every day. If this problem has not bypassed you, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and glitches that may cause it to not work Google store Play, are caused by several reasons, after carefully studying which you can quickly solve your problem and do everything to avoid encountering it again in the future.

Why isn't Play Market working for you? Main reasons

Let's look at the reasons in more detail:

The service really doesn't work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
The date and time on the device is wrong. Generally, this reason will cause a “no connection” notification error in most cases.
There are problems with the network. Make sure the Internet is working and the connection is established correctly. If you use mobile Internet, we recommend checking with us.
Freedom program. It always blocks access to Google services.
The hosts file has changed. As a result of installation and use certain applications, like the above-mentioned Freedom, in system partition Android some changes are happening, in particular in the hosts file. In this case, the user needs to make a small editing of the file, returning it to its original state. How to do this, look below in this article, where ways to fix this problem are discussed.

Ways to resume the functioning of the Play Market

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately select a solution from the list below. If not, then you will have to try all the methods.

Reboot your device. This simple action helps in approximately 50% of cases. By the way, we recommend rebooting the system if errors occur during operation of any other programs.
Make sure that software « Google accounts" included. This can be done by going to the Settings menu, then to the Applications section, and then selecting the All tab. Scroll down to the bottom where disabled programs are located. If you find “Google Accounts” here, just select and enable it and everything should work. Otherwise, read on for other methods.
Reset Google Play Market and Google Play Services settings. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply “Erase data” and “Clear cache” to each of them. You also need to apply “Uninstall updates” separately to the Google Play Market.
Reinstall Google Play. First remove installed version Google Play (in older versions of Android this is Play Market), and then download the latest current one on this moment version. Install the program and reboot the device.
Make sure your system is set to the correct time. There are cases in which the date and time get lost. As a result, after trying to open the store, users often see a “connection failed” error. To solve the problem, you need to go to the “Settings” menu, then “Date and time”, and set real time, date and your time zone.
Check the availability of your Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try to go to any website.
Configure hosts correctly. Many of us use programs that silently make some changes to our system file hosts. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called “fake data”. If you use this utility or a similar one, you must first stop it by going to “Settings” -> “Applications”, then find the desired program and click on it. Now select "Stop". Then remove completely.
To edit the hosts file, you must have root rights. We recommend using a file manager to search and edit Root Explorer or ES Explorer.

It has content something like this:

And it should be like this:

All garbage automatically created in this file must be removed. To do this, follow the instructions (using the ES Explorer application as an example):

- Launch the file manager and go to the root of the system ( top level), by clicking the “/” button at the very top of the application window.

- Find and open the folder called “etc”.

— This folder contains the hosts file we need. Open it as text and remove everything unnecessary from it. Then save and make sure that there is now only one line left with the text 127.0.0.1 localhost.

After this procedure, try to see if the Play Market is working.
Reset settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to the desired result. The fact is that as a result of such a procedure with internal memory device, all information is deleted and it would be good to have a backup copy in order to restore your data later.

To perform a reset, go to “Settings” and select “Backup and reset”, and in it the “Data reset” item (in earlier versions Android: “Privacy” -> “Reset data”).

The Play Store is a very powerful service applications and other content for the Android mobile platform, which is maintained by Google. If it does not work on your smartphone or tablet, then most likely you have some kind of problem. the problems described above, because for technical condition This service is answered and constantly monitored by hundreds of specialists.

If nothing works or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.