iPhone 5s ios 11 solution won't activate. iPhone activation fails
Activating an iPhone is a simple process and is made intuitive by Apple developers, however, problems can arise here too. One of the most common errors is related to the message “Your iPhone could not be activated because the activation server is temporarily unavailable” - we will tell you how to get rid of it in this instruction.
Right now, a huge number of users from all over the world are trying to update to iOS 9.3. Even strong Apple servers cannot resist such a serious influx of people wanting to install new firmware, which is why many people experience errors during the update. To avoid any problems occurring, it is strongly recommended that you delay the update for at least a few hours. Once Apple's update servers start working normally, you can install the latest version of iOS on your iPhone, iPad, or iPod touch without incident.
While activating your iPhone, you may encounter various errors, the list of which is listed below:
- "Your iPhone could not be activated because the activation server is temporarily unavailable"
- "iPhone is not recognized and cannot be activated for service"
- “The SIM card is not supported in this iPhone”
- "iTunes can't verify your device"
If one of these messages is displayed on your iPhone screen, try using our tips - one of them will definitely help you deal with the problematic situation.
Insert SIM card
New iPhone owners are often in such a hurry to get to know their device that they completely forget about the need to install a SIM card. In this case, there is no need to reboot the smartphone - the activation process will continue immediately after installing the SIM card.
If a SIM card is inserted, you need to make sure it is working. Try using a different SIM card and try activation again.
Use a different Wi-Fi connection
A Wi-Fi connection that blocks your smartphone from connecting to Apple servers may be one of the reasons why you cannot activate your iPhone. Please use a different wireless connection and try again.
Try activating your iPhone through iTunes
Connect your iPhone to your computer, open the latest version of iTunes and try to activate your smartphone. This method is best used if you do not have the opportunity to connect to another Wi-Fi network.
Reboot your iPhone
Problems with iPhone activation can be solved after a simple reboot of the smartphone. Reboot your device and try to activate it again.
Restore iPhone via iTunes
In most cases, the first four tips will solve the problem with activating the iPhone, however, if all else fails, it’s time to bring in the “heavy artillery.” Restoring an iPhone is done as follows: by pressing and holding the Home button, connect the smartphone to the computer. The device will be recognized by iTunes in recovery mode, after which you will need to click the "Restore" button.
There are many reasons why you might see a "Could not activate iPhone" or "Could not activate iPhone" error when trying to set up your iPhone. In this tutorial, we will look at the causes of the activation error and possible ways to fix the error to help you set up your iPhone
Apparently, many people are having difficulty activating their new iPhone X, so if you've encountered this error, know that you're not alone.
But activation issues are not limited to the iPhone X. There have been issues with people being unable to activate their iPhone after updating to iOS 11. Although this issue mainly affects the iPhone 5S or earlier.
How to fix the “Unable to activate iPhone” error
There are many other reasons why you might not be able to activate your iPhone, and we'll list them below, along with a number of fixes that should allow you to activate your iPhone. Next, we will talk about possible ways to fix the “Unable to activate iPhone” error.
Reasons why you can't activate your iPhone
Activation lock set
You may have trouble activating if the iPhone you're using is still locked to another iCloud account with Activation Lock. Next, we will look at the solution to how to fix the “Unable to activate iPhone” error in this situation when starting the smartphone.
Your operator may have a problem
In the case of iPhone X activation issues, they seemed to be mostly limited to AT&T and Verizon customers in the US.
The activation server may be unavailable
The Apple server that verifies that your device can be activated may be down or experiencing a high volume of traffic. You can check if the Apple server is located here LINK https://www.apple.com/support/systemstatus/.
Your SIM card may not be supported
The SIM card in your device may not work with iPhone.
Activation could not be completed
There may be problems connecting to the Internet or iPhone.
How to fix iPhone activation errors
Make sure your iPhone has a SIM card
You cannot activate an iPhone without a SIM card. Find out more about it here: How to set up iPhone without SIM card.
wait a bit
It's possible that the servers at Apple are busy (especially if there's a new iPhone or an iOS update). Check the status of the Apple activation server by visiting the Apple system status page here. LINK https://www.apple.com/support/systemstatus/
Remove the SIM card and reinsert it
It is possible that the SIM card is not seated in the SIM tray correctly, so insert it and check if this has changed. Now let's move on to other ways to fix the “Unable to activate iPhone” error.
Reset your iPhone
How you reset or reset your iPhone depends on the model. With older iPhone models, you can hold the Home and Sleep/Wake buttons together for about 10 seconds. With the iPhone 7 and 8 the process is different in that the Home button is a sensor that depends on the system and if the software is functioning then the button does its job, so to speak. And with the iPhone X, the process is different because there is no Home button.
Unlocking the lock
The purpose of Activation Lock is to keep your iPhone and the data on it safe if your iPhone is stolen.
If the phone you're trying to activate has an activation lock, it may still be locked by a previous user (perhaps a used model). To turn off Activation Lock, you'll need to enter the previous user's Apple ID and password, or have them sign into Find My iPhone and remove that iPhone from their iCloud account. Alternatively, you can call AppleCare or go to an Apple Store and as long as you can provide proof of ownership and Apple can confirm it's your iPhone, they can remove Activation Lock for you.
Make sure you don't have a locked iPhone
If your iPhone is locked to a specific mobile network, you won't be able to use a SIM card from another network. The previous network must unlock your iPhone so you can use it with the new carrier's SIM card.
Check if your WiFi network is working
Try an alternative WiFi network if you can block Apple's servers from being blocked (if you don't have a WiFi network, connect your iPhone to your Mac or PC and use iTunes, see next step).
Try activating your iPhone through iTunes
Below are the steps you should take if you want to try activating your iPhone through iTunes:
- Make sure iTunes is up to date.
- Turn off your iPhone and connect it to your computer via a USB cable.
- Turn on your iPhone and it should launch iTunes to open (or open iTunes if it doesn't).
- Once iTunes detects your iPhone, it will ask you to follow several steps to activate your iPhone.
- If it doesn't happen automatically, select your device in the left pane and you should see how to activate your iPhone.
- Sign in to your Apple ID and click Continue.
- Call your carrier
If none of the above resolves the issue, please contact your retailer for advice. And if they can't solve the problem...
Contact Apple
There may be a bug in your iPhone that is preventing you from activating it. Apple should be able to help or replace the iPhone if it's faulty and still under warranty. In this case, contact support.
conclusions
We hope you understand the possible ways to fix the “Unable to activate iPhone” error. If you know other solutions to this error, please write about them in the comment form.
Reading time: 12 minutes
Now I will analyze the reasons why it is not possible (or fails) to activate the iPhone and various errors appear during . Find your case in the text and read what to do in such a situation.
This article is suitable for all iPhone 11/Xs(r)/X/8/7/6 and Plus models running iOS 13. Older versions may have different or missing menu items and hardware support listed in the article.
What is iPhone Activation and why is it needed?
iPhone activation is the process of making the device operational, usually after purchase. This procedure is also carried out after updating iOS. During activation, the initial (or secondary, if a new version of the system is installed) configuration of the iPhone operating parameters occurs. In the same process, an appeal is made to Apple servers that identify the device. To connect to the Internet, you need either a Wi-Fi connection or a 3G/4G connection.
Also during activation, Siri, geolocation, Touch ID (Face ID) and some other parameters are configured.
Ask your question to a specialist
Don’t know how to solve a problem with your gadget and need expert advice?
In this article, we will look at why the message “iPhone is not activated. If the error occurs again, contact your operator...” and what to do in this case.
What to do if you can't activate your iPhone
To successfully activate your iPhone, first check that the SIM card is working and that it is inside the device. Even if Wi-Fi is used for Internet connection, communication with a mobile operator is required.
It also cannot be ruled out that the iPhone is not activated due to malfunctions in Apple services. You can check that they are working normally on the page:
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Among the obvious ways to solve the problem, two are worth highlighting: rebooting and reconnecting to another Wi-Fi network.
Locked iPhone
If during activation the iPhone displays a message about problems with the SIM (for example, “Invalid SIM”), then it is likely that your device is “locked”. This means that the device is designed to work on the network of only one operator. This problem most often occurs when purchasing an iPhone in the USA.
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The most preferable solution to the problem is to contact the operator. You should explain the situation, pay money for the operation and wait a while. You can turn to the services of intermediaries who will take on all the work. It is important not to work with those people who promise to restore iPhone operation cheaply and quickly - these are scammers.
Activation Lock
Starting with iOS 7, Apple gadgets have the ability to remotely control your device, in particular, lock it in case of theft. The function is called “Activation Lock”. The essence of its work is to block all functions of the iPhone; access is restored only after entering account information. Moreover, if you erase your smartphone and try to activate it, it will not work.
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Sometimes dishonest people sell locked iPhones, and the unsuspecting average person is deceived. In this case, it is quite difficult to restore the functionality of the device, but there is still one option. You need to write to Apple and tell them that you cannot activate the device. As evidence, you will need a receipt for the purchase of this iPhone. As a rule, this procedure is complex, and more importantly, not particularly legitimate, so it is best to contact specialists who can help you with this. But it is worth remembering that if the deception is revealed, then Apple has every right to block the smartphone again.
Activation failed
Activation failure is most common in iPhones purchased on Chinese marketplaces. The sellers claim that the smartphone is officially restored, although in fact, it was not handled by professionals, and the inside of the gadget consists of components of disgusting quality. This is why there is a problem with activating the device.
Errors during activation
Often, the activation problem is not limited to the scenarios described above. There are also coding errors in iTunes that are more difficult to fix. Let's look at the main ones.
Error 50
This problem is most common in older devices. After updating, iTunes shows: “Error 50”, which is why many users are confused. Indeed, the situation is non-trivial, and therefore different versions of the origin of this problem have appeared. Some claim that this problem occurs due to changing the Touch ID sensor, while others vote in favor of a modem failure.
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One way or another, with such an error code, it is clear that the failure is related to the iPhone hardware. Therefore, you need to contact a service center.
Error 0xe8000015
This error is related to software changes in Apple software. Because of this, iPhones around the world may experience activation problems.
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- First of all, check that the iTunes version is up to date, if necessary, download the latest one.
- Check the cable, it must be original. Try using a different lightning connector.
- Restart your computer.
- If you have a Windows PC, update the appropriate driver in Device Manager. You should search for it by the name “Apple Mobile Device USB Driver”.
If all else fails, then all that remains is to restore the iPhone, which will erase all data from the device. To perform this operation, launch iTunes and connect your iPhone to your computer. After this, enter the smartphone into recovery mode (DFU mode).
- For iPhone 6s and older: Hold down the Home and Power buttons.
- For iPhone 7/7 Plus: hold down the Volume Down and Power buttons
- For iPhone 8/8 Plus and X: press and release the volume up button and then the volume down button. Then press and hold the Power key.
After this, iTunes will offer to restore the iPhone, we agree.
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Error 0xe8000013
Unfortunately, this problem does not yet have a solution. In fact, if you have an error with such a code, then your iPhone has turned into a “brick”. This is connected with the previously mentioned sellers from China who “restore” Apple equipment. Therefore, we highly recommend avoiding such stores, and if a problem does occur, contact the service center, perhaps they will be able to fix your device.
The most annoying iOS 11 bug.
In early October, many iPhone users experienced error 0xE8000013 when performing a hard reset, restoring to a backup, or “clean” installing iOS 11 on their device. Error 0xE8000013 is accompanied by a message that iPhone activation failed. This guide tells you what to do if your iPhone has been bricked due to error 0xE8000013.
(10.10.2017) There is no way to fix the error yet
Error 0xE8000013 due to activation failure cannot be fixed at this time. We contacted Apple representatives, and they recommended performing the most common action for various software failures - flashing the firmware through DFU mode. Unfortunately, it does not help get rid of error 0xE8000013. The company does not provide any other comments regarding the situation.
Fixing the activation failure is only possible on iPhone 6s.
Do you have an iPhone 6s? Rollback to iOS 10.3.3
The only iPhone model on which it is possible to get rid of the activation failure error 0xE8000013 is the iPhone 6s. On iPhone 6s, the option to rollback to iOS 10.3.3 is still available, which fixes the bug.
Detailed instructions on how to roll back from iOS 11 to iOS 10.3.3 on iPhone 6s are presented.
What to do? Just wait
Many users who encountered error 0xE8000013 rushed to contact the service center. However, even specialists from authorized service centers are currently unable to solve the problem.
It's important to understand that this doesn't mean your iPhone will remain a brick forever. In previous years, there were similar problems with iOS more than once, and Apple solved them each time in a relatively short time.
In other words, there will be a solution to problem 0xE8000013 in any case, you just need to wait until Apple sorts out the situation. Considering the number of problematic cases, the company is definitely actively working on fixing the bug.
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