The software is locked on your device. The app is not supported on your Android device


We often encounter an error that says: this application"not supported on your device." This may confuse a person and he will refuse to use great way to pay for purchases. To prevent this from happening, in our material we will consider possible reasons failure, and is it possible to somehow bypass it.

Android Pay is not supported on this device: looking for reasons

It's obvious that we're talking about about the incompatibility of the gadget and the application. This may happen due to the following factors:

1. The Android platform installed on your smartphone is older than version 4.4. (KitKat). Successful operation of Android Pay is only possible with a newer OS. You can find out what system you have through “Settings” - sub-item “Device information”.

How to fix: if you find out that Android Pay is not supported on your device due to an outdated operating system, you can try updating it. Unfortunately, if this cannot be done, then you will not be able to use the payment service on this device.

2. The presence of an active NFC module (it is responsible for the contactless transfer of information). You can check this information in technical specifications gadget. On some phones and tablets, you can manually enable this feature through Settings. Worth checking out.

How to fix: Of course, you cannot fix the lack of an NFC module. But in a situation where you look in the characteristics of the smartphone that there is a chip, but Android Pay still does not work, this may mean that the NFC module is simply not turned on. - read with us.

3. If your device has root rights, then the installation will definitely not work (and you may not even know about it). If a gadget has an unlocked bootloader, then it becomes less protected from scammers. This is how Google cares about customer safety. However, this point can be bypassed, and we will talk about this later.

How to fix: Even from this seemingly deadlock situation there is a way out. This the method will work for experienced users or just for brave people who want to feel like hackers. You will need the Magisk utility, it will help you hide presence of root from Android Pay. Read more about this on our website.

19.03.2017

Android is the most popular mobile operating system, giving enormous freedom to users and developers. This allows you to install various applications from any sources, as well as change appearance and device settings with virtually no restrictions. Often Android users see a message "The application is not supported on your device" V Google Play. This limitation can also be easily circumvented.

Main causes of application support errors

  • The device does not meet technical requirements;
  • The version of Android installed on your device is not supported by the application;
  • The app is not available in your country.

Installing an application that does not meet the requirements

If the device specifications do not match or installed version Android, can be solved this problem by editing the file build.prop.You must have (Superuser) rights on your device to perform this operation. Changes can only be made if you have these rights.

The most in a simple way edit the build.prop file to install and use the application Market Helper. The program will allow you to edit the desired file absolutely safely.

You can download the application to your device from the official website using the link below. You must also allow installation from third-party sources.

After launching, you need to select your device model on which the application will be installed. After this, press the button "Activate" and we can go to Play Market to download the desired application.

It is also worth keeping in mind that even after removing restrictions, the application may be unstable or incorrect.

Bypass restrictions in your country

Some applications may only be available in certain countries. If you still need to install the program, you can bypass this limitation. In order to deceive Google Play there are several options. Each of them can help solve the problem, but there is no 100% guarantee.

Method 1: Using a VPN

VPN is used to trick Google Play into believing that your device is in another country. This solution may not work on phones with mobile communications, because Google knows your real location.

For using a VPN you won't need root rights. To use a VPN, you need to download an application that allows you to work using virtual private network. There are a lot of such applications in Google Play, you can use, for example, Super VPN.

After launching SuperVPN, press the button "Connect" and we can go to Google Play.

Method 2: Change your mobile operator ID

If your device is connected to mobile network, then Google can use this information to determine your location. To get around this situation we use the program MarketEnabler. With its help, you can replace your ID and Google will assume that you are somewhere in Canada or the USA. There are several available to choose from popular networks several countries in Europe and America. The application only works with superuser (root) rights.

It is also worth mentioning that before using any of the options described above, you must clear the cache and data Google apps Play. You can do this by going to "Settings" devices, section "Applications" and selecting Google Play. Next, you need to force it to stop and clear the cache and data. By re-entering account Google Play, your location should change to a new one.

All of the above options should be carried out with extreme caution and understand that you are doing them at one's own risk. You yourself are also responsible for unforeseen consequences.

When using Internet browsers to view videos or animated images, as well as launch them, a situation may arise when the plugin required for this is not supported.

And this situation does not depend either on the speed of network access or on the power of the PC - only on the software.

A plugin is an add-on that adds additional functions.

However, it usually does not come immediately with the program, but is installed as needed.

Sometimes installing one multi-platform plugin is enough to get things working right away.

Finding out the cause

First of all, after the message about lack of support appears on the screen, you need to find out why this situation arose.

Sometimes an image that resembles a puzzle piece or another picture indicates that a software add-on is not installed.

There may be several options:

  • The browser or its specific version does not support required plugin. Thus, the outdated 4 is not able to reproduce some additions. A Chrome plugin Java, on the other hand, is not supported in the latest browser versions since April 2015;
  • An error has been detected in the add-on code, causing it to not work properly. This often happens when an already proven browser and plugin are installed on new version software (for example, from Windows XP to Win 7 or 10).

Options for resolving the issue

The issue should be resolved according to the problem that has arisen - that is, either by updating the browser or installing more modern version plugin.

However, most browser add-ons made on the Java platform have vulnerabilities and problems with updating - and some of them are better not to install at all.

Advice! Search version Flash Player To install on your computer, you should only go to the manufacturer’s official website. However, the same applies to other plugins.

To install the add-on file:

  1. Go to Flash Player Adobe page;
  2. Download the program;
  3. Perform the installation after closing all browsers.

Adobe's download page may automatically include an installation checkbox additional programs– for example, Chrome or McAfee antivirus.

If you do not remove it, these applications will be downloaded and installed along with the plugin.

Although, if there is neither Chrome nor an antivirus on the PC, you can simultaneously install several useful programs.

The need to close other applications used to access the Internet during the installation process is caused by appropriate changes being made to them.

After all installed plugin Flash Player will work on all browsers.

In order to encounter this problem as rarely as possible, you should regularly update the plugin.

If the user is working with a browser, Flash Player is available to check the relevance special service, by going to the page of which you can find out about the need to install a new add-on.

Other plugins

In some cases, when using specialized plugins that allow, for example, logging into a specific site through , the browser may also not support their operation.

Most often this happens due to outdated version software and requires replacing it with a new one.

It is also possible that the site owner simply stopped supporting the plugin, and you will have to access it in another way.

Large companies that produce browser add-ons usually do not have such problems.

Extensions are supported throughout long period time, and termination is announced in advance.

Android application developers, when publishing programs on Google Play, have the opportunity to restrict installation on certain devices. If you try to install such an application, you will see a notification “Not supported on your device” and the “Download” button simply will not appear, as in your case:

Why developers do this and how it can be fixed will be discussed in this article.

What does the “Not supported on your device” error mean?

Developers prohibit the installation of their programs for a reason. Most likely there is something in your tablet that does not meet the requirements for normal operation programs. What could it be, for example:

  • Too much old version Android;
  • No GPS or Bluetooth;
  • Screen resolution is too small.

Also, the developer can limit installation to specific models devices if, for example, during testing any problems were identified on them.

How to bypass the "Not supported on your device" error

Try downloading required application not from the store, but simply from the Internet. When you try to install it, you will see a message from which it will become clear what exactly is preventing you from installing the program.

Of course, in this case, care must be taken so that, together with the desired application do not install a couple of viruses. We found it for you latest version Mi Fit application and checked it for viruses. You can download it from .

How to install an application from an APK file

To install the application, download it to the tablet's memory and launch it through any explorer, for example.

Before this, you need to go to “Settings” -> “Security” and activate the “ unknown sources"(When the installation is complete, do not forget to turn it off, this is very important for the safety of your device).

Please note that even if you manage to install the application manually, this does not mean that it will work correctly. Write in the comments the model of your tablet, Android version and what happened when I tried to install the Mi Fit application not from Google store Play - we'll tell you what you can do next!

When plans collapse, it's bad. I just heard about the opportunity to land on Erangel from my phone, went to the application store, clicked on the cherished game, and there... PUBG Mobile is not supported on your device. And they will not move either to the right or to the left. But don't be sad. This mistake is only a minor obstacle on the way to TOP-1. We offer you three ways to cope with this problem.

This message appears for two reasons. The first is some kind of bug in Google applications. The second is that you are trying to install Battle Royale on something that is not included in the . If solving the first is very simple, then the second is a more difficult problem...

Clear Google.Play cache

This is the first step that is worth taking because it is the least expensive in terms of time and effort. Sometimes a bug occurs that different files Markets accumulate, which is why some software cannot be installed precisely because of the error we are considering.

  • Open your device's settings;
  • Go to the "Applications" section;
  • Find the Google.Play icon there;
  • Clear the cache (if its amount is 0, then go to the next section) - the button is at the very bottom.

If this doesn't help, try the second method.

Download APK

The second method is to bypass official store from Google and get the game on the side. Whether it will work for you without lags is another question. But everything has its time.

  • First download ;
  • Now we need to get it. Throw it along the path “sdcard/Android/obb” using file manager. If there is no “obb” folder, then create it - nothing bad will happen;
  • After that, launch the app and enjoy.

Change device model

The most difficult and long way- for those who are afraid to download something from the outside. The point is that, using special software, you can change the model of your smartphone through the settings. Google.Play will think that you have something powerful and cool and will allow you to download the game.

By the way, this same method will help if you have .

For this decision You must have root rights.

  • Get the Market Helper program and open it;
  • In the “Select Device” section, select something solid - some Samsung Galaxy S9;
  • Click on "Activate";
  • After the reboot, go into MH again and check if the manipulations worked;
  • Go to the Market and download PUBG Mobile without “not supported on your device”;
  • After downloading, return to “Market Helper” and put “Restore” everywhere to return the original model.


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