On Google Play due to error 498. How to resolve Google Play errors when installing and updating applications

Useful tips

Almost all Android users have at least once encountered the fact that when trying to download an application or simply launch Play Market An error popped up under some number. In this article, we will look at solutions to almost all errors that you can find in the Play Market.

Error without number. If when jumping out an error it is not written serial number, then this is almost certainly a problem with “Services” Google Play" There are four ways to solve it, depending on the cause of the error.
The first thing you need to do is go to the “Application Manager”, find “Google Play Services” there and erase the application cache, going down a little.

If the cache clearing error does not go away, then uninstall the application and install it again. If this also does not help, then find the application in the “Dispatcher” Google Services Framework and clear the cache.

If all else fails, then most likely your date and time are simply wrong, so the services cannot synchronize. Set the current date and time - everything should work.

Error 24 when installing the application on Android. This error occurs when re-installation. Installed files overlap with already installed ones, and an error occurs. To solve it, you will have to install additional application to obtain root rights. It's called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the easiest problems to solve. Appears when there is insufficient memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for the new application.

Error 194. This error occurred on older versions of the Play Market. But about a year ago a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. An error appears when purchasing goods on the Play Market if you log into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to Google sanctions of February 1. How to fix? Use a VPN or anonymizer when accessing the play market.

Error 413. Occurs when an application uses proxies that block application updates. You can remove this error by clearing the cache Google services.

Error 481. Occurs as a result of an account failure. To solve this problem, you need to go to accounts(s) as shown in the screenshots and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and Google Play Services data, reboot your device and re-create your account.

Error 492 in the play market it says that there is a problem with Dalvik ( virtual device for reading Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error does not disappear, there is no way out, you will have to reset to factory settings.

Error 495 in the Play Market occurs as a result of failures in Play Market and Service Framework applications. To resolve the error, you should reset the cache of these applications and, if this does not help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To clear the error, delete the cache extra files, which take up a lot of space. Hint: the most space is usually clogged social media(VK, Facebook) saved music.

Error 504 in play market. This is a copy of error 495 - the same problem and the same solution.

Error 911 stands for various problems with authentication Wi-Fi networks. The first thing you need to do is erase the cache and clean Play data Market. Then try connecting to another available Wi-Fi and continue installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete your Google account and restart your device. Also try clearing cache and Google services data.

Error 921 It pops up in the play market due to application installation being blocked. To remove the error, clear the Play Market and Google Service Framework cache. Then turn off and on the device.

Error 926. This is another server error similar to the previous one. Clear cache service applications and restart your phone.

Error 927 appears in the Play Market because you are trying to download or update the application while the Play Market itself is updating. Just wait until the update finishes.

Error 941 (942). Two identical errors that occur when there is a problem with work Play Market. To fix this, clear your cache, erase your Play Market data, and re-create your account to be safe.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data from Google services; create new account. As practice shows, this method works in 80% of all errors.

When using your Android device, you have probably installed applications from the Google Play Market more than once and may have encountered error messages that appear when downloading or installing applications.

Most often, the error message contains only some numbers, without indicating the reasons for the occurrence of this error. So we can only guess what caused this error, especially since google does not provide official reference information on this topic. Let's look at some mistakes and possible options eliminating them, based on the experience of users of the English-language forum xda-developers.

Play Market error 495

Error when downloading or updating the application from Play Store.

Clear Google data Play Store - Settings > Applications > All tab > Google Play Store > Erase data. Do the same with Google Services Framework. Delete your google account (Settings > Accounts > Google > select and delete your account), restart your device, add your account again.

Play Market error 941

Typically, this error occurs during the application update process.

Go to Settings > Applications > All tab > Google Play Market > Erase data. Return to applications, find “Download Manager” and clear the data as well. After that, try downloading the application again.

Play Market error 504

The application cannot be loaded due to this error.

Most often, as in the previous case, clearing data for the Google Play Store and Google Services Framework helps.

Play Market error 491

Delete your Google account, to do this, go to Settings > Accounts > Google > select and delete your account. Reboot your Android device and add your account again.
Next, Settings > Applications > scroll to the “All” tab > look for Google Play Services > click “Erase data”, and then “Stop”.

Play Market error 498

Your device's cache is full. Delete unnecessary applications (Settings> Applications> select the one you need> “Delete”) and files on internal memory. Especially those that take up a lot of space.

You can also clear the cache in Recovery mode(if it is installed on your device). In this case, boot into Recovery mode and select “wipe” cache partition».

Play Market error 919

The application downloads but does not open.

You have too little space left on your internal memory. Remove all unnecessary data: large applications, videos, music and other files.

Play Market error 413

Applications and updates cannot be downloaded.

Go to Settings > Applications > All tab > Google Play Services > Erase data, Stop. We do the same for the Google Play Store application and clear the cache of your Internet browser.

This error may occur if you are using a prosky server.

Play Market error 921

Can't download the app.

Try deleting the Google Play Store app cache. If it doesn’t work, clear all Play Store data (Settings > Applications > All tab > Google Play Store > Erase data). But keep in mind that this will delete all the app settings you have made before.

If this does not help, then delete your Google account, restart your device and add your account again.

Play Market error 403

The application could not be loaded.

Option No. 1 - You are in Crimea, where since February 1, Google has blocked downloading and updating applications from the Play Store. In this case, you should use one of the applications that provides access to virtual private networks (VPN). For example, Hotspot Shield VPN (can be downloaded from Ynadex Store).

Option No. 2 - use several accounts at once on one device to purchase applications. Log in to the Play Store using another account and download again.

Play Market error 923

The application cannot be loaded.

Remove your Google account from the device, delete all unnecessary files and applications, if Recovery is installed, make a “wipe cache partition”. Then re-register your account in the device.

Play Market error 492

The application cannot be installed or updated - error code 492.

Clear application data - Settings > Applications > All tab > Google Play Services > Erase data, Stop. And the same for Google Play Store. If this does not help, then do a factory reset - Settings > Recovery and reset > Reset settings. Just keep in mind that this will delete all your data located on the internal memory of the device.

Play Market error 927

Wait a while until the update process is completed. If even after this the problem is not solved, then proceed according to the scheme already described above - clear the data for the Google Play Services and Google Play Store applications.

Play Market error 961

Problem installing the application.

Clear the cache - Settings > Applications > All tab > Google Play Market > Clear cache. If it doesn’t help, then select “Erase data” there.

Play Market error DF-BPA-09 “Error processing the purchase”

This is a fairly common error; it may appear when you try to download an application from the Google Play Market and does not disappear when you try to download it again.

To get rid of the error, try clearing Google Services Framework data. To do this, go to Settings > Applications > go to the “All” tab > find Google Services Framework > click “Erase data”.

If that doesn't work, then go to play.google.com and try installing the app from there.

Play Market error 194

The application could not be loaded due to error (194).

An error occurs when trying to download or update an application via Google Play Market. Technical support Google reports that this moment developers are working to solve this problem.

Here are some possible solutions from users:

Disable the firewall application or ad blocking application (Adguard, etc.) and try installing the application again.
Stop the Google Play Market application (Settings > Applications > “All” tab > Google Play Market > “Force stop”), disconnect and reconnect to wi-fi.
Try downloading the application through another Google account (create a new one or enter a different one in your device settings).
Connect to the Internet via a VPN client (Hotspot Shield VPN, Vpn One Click, Hideman VPN, PandaPow VPN, etc.).
Clear cache and delete Play updates Market (Settings > Applications > All tab > Google Play Market > Clear cache and Uninstall updates).

Update 08/17/15 — the developers report that in the new Play version Market error 194 has already been fixed. The update should be available to users soon (no specific dates have been announced).

Also, you can download the latest one at the moment Google version Play Store 5.9.12 and update manually.

We hope our tips will help you resolve the error that appears.

If you were unable to figure it out with an error or you encountered an error not described in the article, write in the comments. Just please describe in detail the essence of the problem (device model on which the error appears, Android version, etc.).

Nothing man-made is perfect, and even Google Play Market is not immune to failures for various reasons and may stop functioning correctly or function at all. Even if in currently you have not suffered this sad fate, we still advise you to bookmark this article, because in the Play Market, as in life in general, no one has yet managed to avoid mistakes. Here's an example of a real case with our readers.

Each Play Market error has a specific code - in accordance with the failure that occurred. Fortunately, most problems can be solved manually without having particularly deep skills in working with the Android system.

The first and most common is

Play Market error when receiving server data

However, not all errors in the text of the message contain a “diagnosis” of what happened, and this wording itself often says little to a less experienced user.

What to do if an error in the Play Market application is represented by a certain code?

The code greatly simplifies the diagnosis of problems, and most of them can be solved using standard methods. Below we have listed play market error codes and their possible solutions.

Play Store error 491 or 481: Applications cannot be downloaded or updated

The problem is solved by deleting Google account and the creation of something new - see detailed description this action.

Play Store error 498: Download interrupted

This error is issued due to a full cache.

Remove unnecessary applications from your gadget, and then boot into recovery mode (turn off your smartphone or tablet and hold down the Volume Down and Home keys at the same time. The method works on most devices, but exceptions are possible - then you can also try pressing the Volume Down and Power keys simultaneously) .

Play Store error 919: The application does not launch, although it has been downloaded

The failure occurs due to insufficient internal memory, just free up space, for example, by transferring some files to an external drive.

Play Market error 403, as well as 413 and 504: Installing and updating applications is impossible

It is necessary to erase data from Play Market and Google Sevices Framework applications - this is described in detail. We also clear the browser cache.

Make sure there is free space in the device memory.

Play Market 923 Google account synchronization error/lack of cache space

First, try simply erasing the Play Market data, as described in, remove a couple unnecessary applications and clear the cache.

If it doesn’t help, we do the same as with.

Play Store 921 Error: Unable to download applications from Play Store

The problem may be with the proxy. Clear cache Play apps Market - here it is described in detail how to do this. If it doesn’t help, clear the application data or recreate your Google account (described there).

Error 492 in the Play Store Dalvik cache

There are three solutions:

Attention! After this, all settings and applications will be reset, and personal data may be lost.

Error 911 Applications are not downloading

Most likely, the problem occurred due to an authentication error when accessing a Wi-Fi or mobile Internet connection. Turn off Wi-Fi/Mobile Internet and turn it on again, check whether the connection is configured correctly, or whether it exists at all.

"Invalid batch file" error, Cache or file error

Error 101

Error 920 in Play Store

Turn Wi-Fi off and on. Launch Play Market and start installing or updating the application. If the error remains, go to .

Installation unsuccessful error

There are several ways to solve this problem:

Clear the cache and remove Play Store updates - see here.
Before downloading or installing an application, please disconnect your SD card.
Delete the android_secure folder.

Error 495 in Play Store

First try to erase Google Play Market app data, Google Services Framework and Google Play Services –

Have you encountered any errors that pop up when installing or updating applications on Google Play? Nothing, it's just a matter of time! If you one day encounter unforeseen difficulties, do not give up. Check out our guide to dealing with common mistakes!

No one guarantees that the recommendations will help get rid of installation problems. Moreover, unconscious actions can harm both your smartphone and the personal data stored in it. I strongly recommend not to go into the water without knowing the ford. Although, by and large, you won’t have to do anything “criminal”. Go.

error 491 - error 491

Delete your Google account. To do this, go to the settings of your smartphone, scroll to accounts (accounts), log in Google profile and delete it. Restart your smartphone and connect your account again. Next, go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”.

error 498 - error 498

The problem is due to the device cache being full. Remove unnecessary applications and files. Restart your smartphone in Recovery mode - press the Volume Down and Home keys simultaneously (on most Samsung devices) or the Volume Down and Power keys (on most other devices). This mode offers a number of options. Select "W" ipe cache partition" using the sound control keys and confirm the action by pressing the power key.

error 919 - error 919

Solution 1: There is no free space on your smartphone. Get rid of unnecessary music, videos and voluminous applications.
Solution 2: Change your APN settings.

error 413 - error 413

If you are using a proxy server, be aware that this may cause problems with Google's work Play Store.

Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same for Google app Play Store and clear your internet browser cache.

error 923 - error 923

Delete your Google account and get rid of unnecessary apps that clutter your free place. Next, reboot your phone in R mode ecovery. Select " Wipe cache partition" and boot the device in the usual way. Don't worry, your personal data will not be deleted. Set up your Google account again.

error 921 - error 921

Try deleting the Google Play Store app cache. If this maneuver does not work, delete all Google Play Store application data, but keep in mind that this action will delete all previously configured settings. As a last resort, delete your Google account, restart your device and connect it again.

error 403 - error 403

This error is usually associated with using two Google accounts to purchase apps on the same device.

Connect to Google Play Store with the correct account. Remove problematic application. Try installing the application again by clicking the "Buy" button.

error 492 - error 492

Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same steps for the Google Play Store application. If the problem persists, remove dalvik cache. This feature is available in Recovery mode if you have ROOT rights. If you do not have superuser rights, you must perform a data wipe/factory reset. This option is available to everyone in the same Recovery mode. Be careful, this action will clear all your data on your smartphone, you must pre-save backup copy of information.

error 927 - error 927

Just wait a couple of minutes for Google Play Store to complete the update process. If the problem persists, go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same steps for the Google Play Store application.

error 101 - error 101

Banal deletion unnecessary applications should help. Otherwise, clear your Google Play Store data, delete your Google account, and sign in again.

error 481 - error 481

Delete your current Google account and use another one.

error 911 - error 911

Solution 1: Clear Google Play Store data. Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Store”, then click “Stop”, “Clear data” and “Clear cache”.

Solution 2: If you are using a WiFi connection that requires you to log in to a web page, the authentication option is likely exhausted. Login to APN using your mobile browser again. Open the Google Play Store and run the app update again. If this doesn't help, the problem lies with the WiFi network itself.

Solution 3: Simply connect to a different WiFi network and run the update.

Method 4: Use cellular network to update instead of WiFi. But use this method only for updating small games and applications. Major updates can hit your pocket.

error 920 - error 920

Solution 1: Turn off WiFi. Turn on WiFi. Launch Google Play Store and start installing or updating the application.

Solution 2: Delete your Google account. Reboot your phone and log in again. Alternatively, you can add another Google account, open the app store and download the app.

Solution 3: Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Store”, remove updates, click “Clear data” and “Clear cache”, restart your smartphone. Open Market and install applications.

error 941 - error 941

Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click “Stop”, “Clear data” and “Clear cache”. Also clear the cache and delete the Download Manager data. Open Market and try updating. If the problem persists, additionally try removing Google updates Play Store.

error 504 - error 504

oogle service framework".

error 495 - error 495

Solution 1: Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click on “Clear data” and “Clear cache”. Repeat for “G” oogle service framework". Try installing updates. If the error still appears, try uninstalling Google Play Store updates first.

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, G oogle service framework and Download Manager. Add your Google account and restart your smartphone.

error rh01 - error rh01

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, Google service framework and Download Manager. Add your Google account and restart your smartphone.

error rpc:s-5:aec-0 - error rpc:s-5:aec-0

Solution 1: Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click “Uninstall updates” and “Clear cache”. Clear cache and data for Google service framework and Download Manager. Try installing updates.

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, G oogle service framework and Download Manager. Add your Google account and restart your smartphone.

error -24 - error -24

Solution 1 (necessary). Install file manager, for example, ROOT Manager. In your internal storage, navigate to the android/data/com.whatsapp folder and delete it. Install whatsapp from Google Play Store.

Solution 2: Install Cleanmaster. Remove Whatsapp. Remove residual files using Cleanmaster.

Solution 3: Do backup copy applications and data stored on your smartphone and reset your device to factory settings.

package file invalid

Solution 1: Find the app in your device settings and clear its cache and data.

Solution 2: Install the app using Google web interface Play Store.

Solution 3: Turn off WiFi and install updates using mobile internet.

Solution 4: Delete cache and data from Google Play Store and Google service framework. Try updating. If it doesn't work, delete your Google account. Restart your smartphone and sign in again to your Google account.

installation unsuccessful error

Solution 1: Uninstall the application and reinstall it.

Solution 2: Clear Google Play Store cache.

Solution 3: Uninstall Google Play Store updates.

Solution 4: Disconnect your SD card before installing the app.

Solution 5: Delete the .android_secure folder

error rpc:aec:0]

Delete your Google account. Delete all synced accounts. Clear Google Play Store data. Restart your smartphone.

RPC:S-3

Delete your Google account. Add it again or connect another profile.

What application installation errors have you encountered on Google Play? Can you tell me alternative ways problem solution? Buying an iPhone doesn't count!

Since 2008 for Android users An online application store called Play Market is available. It is really convenient: many applications are free, paid ones usually do not cost much, and applications downloaded from there can be updated automatically. Moreover, all Android devices support this store, so you can download applications from it on both phones and tablets. But sometimes when downloading or launching the Play Store, error codes 491, 492, 495, 497 and others may appear, preventing adequate downloading or updating of programs. It’s especially annoying if these errors appear under conditions of limited time and the download is very desired application. In fact, there is no need to worry in such a situation: most possible problems easily eliminated on their own.

How to identify Play Market errors on Android

If an error is found in the Play Market, operating system will let you know about it immediately. The notification comes in the form of a window where the error code is indicated.

This is what the error message looks like

The number code shown in parentheses identifies the problem. Knowing what a particular error code means, you can identify the source of the problem and, if possible, eliminate it.

Error 406

Often this problem is accompanied by the message “the application cannot be installed.” It can be fixed in the following way: cleaning Play cache Market and deleting its updates.

After clearing the cache, disable the current one. account

After disabling synchronization, you should restart your device, synchronize your account again and try downloading the application again.

Through the “Applications” tab in Settings, we erase data and delete the Play Market cache by clicking the buttons of the same name

Error 409

Often appears when the application is almost finished loading. We solve the problem by clearing the Play Market cache, disabling the account and rebooting the device. After him restart and synchronization of used Play account Market should work.

Error 481

This type of error is related directly to the account from which the activity occurs. The reasons may be different, but what interests us is a quick and easy solution to the problem itself. This is done as follows:

In the settings in the “Accounts” menu, select your account.

Click and select “Delete”.

Reboot your smartphone and go to “Accounts”.

Re-add your account there.

Error 489

This problem is different from the others in that it is usually not caused by the device or the amount of memory. It can appear in two cases: if there are problems with the Internet and if the account recognition is inaccurate:

in the first case, it is enough to change the type of Internet connection. If you used Wi-Fi before, try switching to mobile Internet and vice versa. You can try switching to another connection point;

If Wi-Fi switching on the mobile Internet did not help, you can try switching to another connection point via Settings => Network => APN

in order to solve the account recognition error Google posts, just delete it and add it again. After that, we clear the Play Market data, add the account again and try to download the application again. These actions are enough to “cure” the error.

Error 490

If your smartphone notifies you of error 490, there is most likely a problem with network connection devices. Besides, possible reason there may be incompatibility of the downloaded application with the device or a failure of the services responsible for downloading it. The main options for resolving this problem are as follows: firstly, you can switch from Wi-Fi to mobile Internet or vice versa. If the device produces this error again, clear the cache of the Play Market and Google Play services. It still gives an error, even after the actions taken - we delete the account, reboot the device and add the account again.

If after all the steps taken the error is still not resolved, it makes sense to check recently installed applications. If, after downloading one of them, error 490 begins to appear systematically, you should delete the application.

If the error appeared recently, it is likely related to one of the recently downloaded applications. Remove it to troubleshoot

Error 491

The essence of this failure is that the application is not downloaded or updated. You can fix it by deleting the account from which the download is made and clearing the Play Market application data.

The account is deleted through the device settings.

After deleting the account, the device must be rebooted.

After the reboot, log into your account again, open “Applications” in the settings and select “Google Play Services”. Our task is to delete all application data.

In the “Manage Place” tab, delete all application data.

After that, go to the Play Market again. Error 491 should no longer occur.

Click the “Delete all data” button

Error 492

The reason for this problem, like many related to the Play Market, lies in the overcrowding of the cache. This is done through “Settings” => “Applications”. After clearing the Play Market cache and Google services, the problem should disappear. However, there is a possibility that even after clearing the cache, the device will display the same error.
In this case, you need to dig deeper. This problem is usually associated with the so-called Dalvik cache. To clean it, go into recovery mode (for most smartphones this is done by turning it off and then simultaneously pressing the volume up button, the power button and the Home button). The menu that appears on the screen is the recovery mode of the device. To clear the cache, you need to select Wipe cache partition and confirm your choice. In this mode, the transition between menu items is carried out using the “Volume up” - “Volume down” buttons, and confirmation of the choice is done with the power key.

Video: clearing Dalvik cache

Error 495

This error can be seen when downloading programs or when updating them. This type of problem must be dealt with radically. To correct this error, you need to delete the Play Market data through the application settings and delete the account from which the download or update is taking place. We reboot the device, log into your account again and download the application again - in this case it should be saved without problems.

Error 497

This usually occurs when there are problems updating applications already installed on the device. The simplest solution, typical for most Play Market errors, is cleaning Memory Play Market and Google services. If it doesn't help, you can try disabling the memory card in the settings and updating the application again. As a rule, this is enough to correct the error.

You can disable the memory card through Settings.

To disable the memory card in Settings, select the “Memory” tab

In the “Memory” tab, scroll down.

Select to disable the memory card.

Confirm your choice. Location of memory card data.

Confirm the shutdown

Error 498

This error occurs while downloading an application from the Play Market. This can happen either because the device has insufficient memory or because the cache is full. Accordingly, the problem can be “treated” either by removing unnecessary files and programs from the device’s internal memory (in the first case), or by clearing the cache. This is done in the application settings. It is worth clearing the cache for browsers, Play Market and games that have Internet access.

The cache is cleared by clicking the “Clear cache” button

General solutions to most Play Market errors

Most of possible problems problems associated with the Play Market can be fixed in several similar ways. This:

clearing the Play Market cache and Google services;

deleting an existing Google account and its re-adding after rebooting the device;

switching from Wi-Fi to mobile Internet or vice versa;

in case of slow mobile Internet - change APN;

disconnecting the memory card;

clearing Dalvik cache through recovery mode.

Moreover, for different versions Android scheme of actions remains the same.

Video: typical solutions to Play Market problems

The Play Market is undoubtedly extremely convenient for downloading applications, including free ones, as well as for feedback about the quality of applications directly with the developers. But if problems arise with it, they are usually easy to fix. The easiest to use solutions were described in this article. Still, it will be much better if such problems arise less often or not at all.