24/7 support for tricolor TV. Hotline Tricolor TV

Every modern company is obliged to take care of the well-being of its customers. Creating a convenient support service – the most important part this concern. And the main qualities of this service are availability and speed of service. And the existing support service at Tricolor (toll-free) fully meets these requests.

Here, users are offered a varied service that allows them to choose between different options for communicating with operators. Each of them has its own advantages and disadvantages, and the main similarity of all methods lies in the final result. Everyone who applies will definitely receive full, comprehensive assistance, which will certainly help to deal with the difficulties that have arisen.

One of the most important positive aspects reference is diversity various options help. People in need of support can choose between:

• calls toll-free;
• communication with operators via Skype;
• letters by e-mail;
• a special contact form on the website;
• online chat;
• visiting the provider's office;
• official groups in in social networks.

Any described method of obtaining help requires a minimum of effort and is sure to bring a positive result. All that is required from subscribers is an accurate description of the difficulty that has arisen, which will allow Tricolor specialists to understand the current situation and provide comprehensive assistance.

Tricolor TV technical support – free phone number for subscribers

Standard telephone helpline communication consists of two service telephones: for calls within Russia and for consultations abroad. In the first case, users just need to dial 88005000123 and wait for the consultant to respond. Usually the waiting time is limited to 2-3 minutes, but sometimes it turns out to be a little longer. This is due to the workload of the service, which is obliged to help each of its more than 10 million subscribers.

To call from abroad, you need to dial +78123323498.

But the call requires payment, the cost of which depends on the tariff used. You should check with your mobile operator for the exact price.

Online calls

A big advantage of the company’s technical support is the ability to call employees contact center via Skype. To do this you should:

1. open skype and log in;
2. find user Support_Tricolor_TV;
3. add him to contacts;
4. call.

If independent search desired contact causes difficulties, you should visit the official website of the provider and open the page feedback. Next, all you have to do is click “call online” and wait for an answer. If necessary, sending messages is also possible. The consultant will write a response at the first opportunity, but a call is considered the preferable form of communication.

Getting help on the official website

Using the free support phone offered by Tricolor TV can sometimes be inconvenient. IN in this case It would be wise to get help from the provider's website. To do this, just fill out a special form located on the feedback page, or write a message in the chat. But you should be prepared for the fact that requests will first be considered by a robot, which will try to find an answer among the standard options available in its information base. If no suitable option is found, an operator will connect to the chat.

It is important to remember that writing messages in your personal account is more convenient than creating requests without authorization.

Other methods

In addition to the listed methods of receiving assistance, Tricolor offers clients other options available for use in 2019. It is extremely convenient to write messages in official public pages on social networks. A similar community exists in almost every large network. But when asking for help, you need to make sure that you choose the right, verified community. Without this, it is useless to count on quality advice.

If the subscriber is ready to wait, you should send a request to email address contact center.

But you should make sure that the letter contains detailed description the current situation, since without this even the most experienced operators will be powerless.

Conditions for receiving assistance

Despite the availability of the support telephone number available in Tricolor, each caller is required to comply with a number of conditions, without which it will be absolutely pointless to count on support. To get a full consultation, you need to prepare in advance:

• ID number of the smart card;
• last name and first name of the subscriber for whom the service agreement is drawn up;
• television connection agreement.

To obtain the necessary data, you should carefully study the information on the receiver case, take a closer look at the smart card and study the previously signed service agreement.

Additionally, you may need other information that will allow you to obtain full assistance. This includes receipts, receipts, and the model of connected equipment. All this will help operators provide callers with technical assistance and resolve any difficulties that may arise. Users will only have to follow the consultant’s prompts and implement his recommendations. And the final result will not take long to arrive.

Satellite television is a technologically complex broadcasting system that may malfunction or cause difficulties for users when setting it up. Therefore, there is no way to do without technical support. Here you can find information about ways to contact Tricolor TV specialists and telephone numbers.

Our website IS NOT the official portal of Tricolor TV. All materials are for informational purposes only.

The following issues can be resolved over the phone:

• Questions related to personal account tricolor TV;
• TV connection;
• Changing the tariff plan;
• Payment and other financial issues do not arrive;
• Television does not work, various errors;

Tricolor TV hotline phone

The main hotline number is open 24 hours a day and is free for all calls from Russia. Federal number serves a large number of specialists who are always ready to answer customer questions. But sometimes it can be difficult to get through, for example, if there is a failure somewhere and a large number of people are simultaneously trying to find out the reasons for the failure by phone. Therefore, be patient if you get stuck in a telephone queue, or contact the tricolor TV support service in another way.

Free satellite TV hotline number:

Tricolor TV technical support phone number

Except federal number There is also a second line, mostly staffed by technical specialists. They are also always ready to help clients solve all technical problems. In any case, if Tricolor TV does not work for you, you should call and ask, technical work may be underway.

Other options for contacting the operator

In addition, there are other methods of communication with Tricolor TV specialists.

This is an online chat where you can contact the operator on duty.

It is possible to get in touch via Skype. Company nickname - Support Tricolor_TV

In order to write to the support service, log into your Personal Account on the official Tricolor TV website, go to the “Support” section and find the “Technical Support Request” item. Your letter will be sent by e-mail.

In all other cases, you should call by phone.

I recommend preparing information about your equipment in advance, since if you have a question of a technical or financial nature, the operator will most likely first ask for the ID number (receiver number), as well as the owner’s full name or connection agreement number.

Television from Tricolor TV is the most popular in the country. Thanks to satellite dishes receive a signal from anywhere in the country, and even in the remote taiga, this type television has gained enormous popularity. But customer service offices are located only in large populated areas. Therefore, the only way to resolve issues related to television is the telephone. Within the framework of this article, all information about this type of communication will be presented.

Hotline is one of the fastest and convenient ways obtaining information. The tricolor TV company has provided several types of communication for its subscribers, including: electronic support in your personal account, e-mail and hotline phone number. You need to call Tricolor TV if you have an unsolvable error that is in no way dependent on you. If you want to find out the balance of your account, they don’t give you such information over the phone; to do this, you need to go to your tricolor TV personal account. All other questions will be answered by a support representative over the phone.

Tricolor TV hotline phone number

By dialing this number you will be taken to the customer service center. If the operators are busy, you won't have to wait long. You can ask any questions here. This number federal significance is free. If you have a technical question, then you should call the service directly technical support tricolor tv.

Tricolor TV support phone number

This number can be used to contact operators dealing with technical issues. All requests for equipment errors, technical failures or scheduled work are processed.

The most popular questions are resolved:

• Error 6: no access to view.
• Inability to replenish balance, balance error.
• Blocking channels.
• Promotions and discounts.
• Exchange of equipment.

Some technical issues It is up to the technicians who installed your equipment to decide. They also provide services for setting up and connecting equipment. In addition, they will probably be able to provide you Additional services and inform you about the necessary settings. Therefore, if you were unable to resolve your issue by calling the Tricolor TV support service, then try contacting the installers.

If you are unable to reach the Tricolor TV support service by phone, you can write an email request. To do this, go to the page http://tricolor.spzp.ru/napisat-v-tricolor-tv/ and provide all the required data.

Among television operators satellite systems In Russia, the company "Tricolor TV" occupies a leading position. It is located in all central regions of the Russian Federation, in Siberia, on Far East. There are more than 20 million in its service. connection points.

A large number of users determines the volume of questions the company receives regarding the operation of equipment, payment for services, and the provision of service packages. To quickly and timely resolve emerging problems and questions from subscribers, the company offers to use the technical support service.

Tricolor TV hotline phone number

The hotline number of the Tricolor TV company is 8-800-500-01-23. It is intended for those wishing to connect to the service.

In order not to remember or write down the number, it is available on the company’s website, in the “Help Center” tab:

If your subscribers have questions, they need to call 8-812-332-34-98. This service paid.

Technical support Tricolor

There are many problems that a specialist will need 2-3 minutes to solve, but a beginner will have to figure out for several hours. Emerging issues can be resolved using phone call to technical support.

Free hotline Tricolor TV

You can contact support for free in the following ways:

• Call the hotline 8-800-500-01-23.
• Contact via Skype, online.
• Contact technical support via the website.
• Use online chat.

What is required for a substantive appeal?

In order for the consultation to be provided professionally and the problem to be completely resolved, the subscriber must prepare an activation card or subscription agreement. When a client calls the company, he says his personalization ID or contract number, explains the essence of the problem to the operator and receives full instructions further actions.

The most frequently asked question is:

What is the Tricolor TV subscriber ID number and how to find it?

When registering a new subscriber, the user is provided with a card with an eight-digit code. It is used to enable the viewing option without a subscription fee.

WITH reverse side The card contains a unique client ID code in Tricolor TV, this is his identified number in the system, it is necessary to carry out any transactions with accounts online.

What can you find out over the phone?

Specialists are contacted in the following cases:

• To clarify the list of possible services and help in switching service packages.
• Setting up equipment, troubleshooting errors and problems in the system.
• If the subscriber does not know how to use his personal account, pay for television online.
• Resolving issues regarding the installation of receiving equipment.
• Subscriber ID determination.
• Resolving issues that arise when concluding a subscription agreement.

The satellite TV operator will answer these and other questions.

In what cases will support not be able to help?

The company offers many options for receiving answers to your questions remotely. But there are situations when only a specialist can help by arriving at your home. There is a fee for calling a specialist.

Addresses and telephone numbers of offices and sales are also available on the website in the “Support” section.

Other methods of communication

Depending on individual preferences, the subscriber can use other methods of contacting technical support. They are free and therefore in demand:

Skype support

Skype support allows you not only to voice the problem, but also to show it with an example. Contact is possible through the company’s website from the “Help Center” tab, “Online Help” section, “Call on Skype” subsection.

Contact on the company website

Additionally, through the company’s website there is an opportunity to ask a question virtual assistant, write a question via WhatsApp or Viber by phone: +7 911 101-01-23, ask questions via VKontakte or Facebook.

Virtual assistant Trikolov TV.

The website has a special chat for consultations with specialists:

This method allows you to quickly get an answer to your question. If the subscriber cannot identify the problem, the operator will help him with leading questions.

Online call on the company website. The subscriber can call the operator online; he only needs to connect a microphone to communicate with him.

An additional way to seek advice is to fill out a technical support form. With its help, a request is created with a question, wish, criticism, a topic is selected and other necessary fields are filled in. The response to the appeal comes to the address Email client. This method is used if the problem is not urgent and does not require an immediate solution.

In addition, answers to popular questions are provided in the question-answer section on the company’s website.

Operator competence

The popularity of the provider is supported by the competence of its operators, so all problems that arise are resolved in the shortest possible time. Constant workload telephone lines does alternative ways obtaining information, consultations, answers to questions, accessible and fast.