The computer doesn't see the iPod nano 7. Why doesn't iTunes see the iPod?

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What to do if iTunes does not see the iPad: reasons and solutions to the problem.

Apple owners through a special free program iTunes downloaded and installed on their devices e-books, audio files, movies, games, software, other media content. This application convenient to use for creating backup copies and you simply can’t do without it if you need to transfer, upload photos, music to an iPad or other iOS devices. But what to do if iTunes doesn't see ipad? For what reasons, installed application iTunes on a PC with Windows or OS X does not sync with iPad or iPhone? Let's try to understand these issues and find options, simple solutions this problem.

Reasons Why iTunes Doesn't Recognize iPad

Seeing an iPad on the display system message The fact that the iTunes application does not recognize or display the device connected to the PC confuses many users. There is no need to panic, but to decide this problem, you need to first find out the reason.

The problem most often occurs after updating the PC software or the mobile device itself. The reason that iTunes does not recognize or display the iPad in most cases lies not in the application, but in the iPad itself.

Reasons why iTunes does not recognize Apple device:

Failure, technical malfunctions, damage to USB ports.
Damage to the USB cable, use of non-original accessories.
PC software failure, service disruption Apple Mobile Device (installed with the application).
Technical problems with the device.

iTunes may not show the gadget in the “Devices” tab due to the fact that an old version of the application is installed on your PC. Therefore, you just need to reinstall the current version of the distribution from the official website, and also update the iOS OS. Before updating the software, be sure to backup your data and files.

Important! The current version of iTunes must be compatible with your PC.

If the tablet display after installation current version iTunes the message “Trust this computer?” will appear. After unlocking your device, confirm the action by pressing the appropriate key.

At USB damage cord, purchase a new original adapter in specialized stores. Having detected a malfunction USB port, you can connect the iPad to other ports of your PC, laptop, or to the port located on the back panel of the system unit. Check the device port for dust, dirt and clean it if necessary.

If the above methods do not help, completely restart your PC and Apple device. In 90% of cases this radical measure will help solve this problem. You can also connect your tablet to another PC. perhaps the reason is that iTunes doesn't see ipad is technical malfunction gadget, so it’s best to seek help from service center.

iTunes won't show iPad in Windows XP

If the version of Windows XP is installed on your PC and iTunes does not see the iPad, perform the following steps:

Disconnect the iPad and iPhone from the PC, close iTunes.
Going to the Control Panel, go to -> Administration -> Services
Click on Apple Mobile Device and click on the “Stop Service” tab.
After deactivating the service, click “Activate service”.
After waiting for the reboot to complete, connect the tablet or iPhone to the PC.

iTunes does not recognize iPad in Windows 7, 8

For the application to recognize an Apple device:

Disconnect the iPad from the PC and close the iTunes application.
Go to Control Panel -> System - Administration -> Services.
In the list of the “Controllers” section USB universal bus" we are looking for the Apple Mobile Device driver. Select “Disable service”.
After making sure that the service is completely disabled, click the “Start Service” tab. The service driver is reloaded.
After the service activation is complete, connect the tablet to the PC, specifying the startup type “Auto” in the properties of the Apple Mobile Device service.

Important! Important! If near the Apple Mobile driver Device USB Driver does not display the corresponding symbols, you need to check for conflicts with third-party software that is designed to ensure security. If there is an icon next to the Apple Mobile Device USB Driver, right click mouse click on the driver, select “Enable” from the menu

iTunes doesn't recognize iPad in Mac OS X

If you have a MacBook and iTunes doesn't see your iPad, after disconnecting the device from the PC, close iTunes. Next you need to delete the following files to the Recycle Bin:

The iTunes program icon from the launcher.
iTunes folder (Libraries -> iTunes)
AppleMobileDevice.kext. Go to System -> Library -> Extension
AppleMobileDeviceSupport.pkg, (Library->Receipts).
We reboot the PC and empty the Recycle Bin of unnecessary files.
We reinstall the latest version of the iTunes application for Mac from offsite, connect via USB cord your device. After which the mobile device will be displayed and you can safely use all the functionality of the application.

Apple Mobile Device USB Driver does not appear

If the Apple Mobile Device USB Driver is not displayed, after disconnecting your gadget from the PC you need to:

Save a screenshot from the display by simultaneously pressing the “Home” and “Sleep/Wake” keys. If everything is done correctly, the screen will blink.
Connect the iPad to the PC.
The Device Manager may display partitions ( portable devices, universal bus controllers), unfold them.
You need to find an inscription that displays the iPad as a camera.
Click on the name and update the Apple Mobile Device driver.

Having seen the inscription “Unidentified device”, go to “Properties” - “Information”, mark “Equipment ID”.

If the identifier is registered with the symbols USB\VID_0000&PID_0000, return to Device Manager, where we right-click on “ Unknown device", after which we manually perform driver update.

Perhaps the identifier can be registered with USB\VID_0000&PID_0000:

Disconnect everything connected to the PC mobile devices connected via a USB cable.
Reboot the PC. We connect the iPad to all available USB inputs for 25-30 seconds to make sure that mobile device recognized.

If the above methods do not solve this problem, iTunes does not display iPad, another Apple device, contact service specialists technical support Apple.

Update Apple Mobile Device driver

If, after completing the steps described above, you find yourself in the driver section, select the item: Update driver”, “Search for drivers on your PC”, “Find the driver in the list of installed ones”.

Click the “Have from disk” tab. If the entry is not displayed, select the "Devices" category. Click “Next”, after which the “Install from disk” tab should appear. Select “Browse”, go to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

Double-click on the usbaapl file. In 64-bit versions of Windows OS, the file can be registered as usbaapl64. If there is no Drivers folder and file, go to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.

In the “Install from disk” window, click “Open” - “Next” - “Ok”. The installation process has started. If after installation is complete the system information that the installed software has not been checked for compatibility with installed version operating system, click “Continue”.

After completing all of the above steps, launch iTunes to make sure that the device is recognized. If this does not happen, restart Apple service Mobile Device.

As you can see, restore iTunes functionality, solve the problem why iTunes doesn't recognize iPad, unless of course the reason is related to technical problems in the device itself, it’s quite simple. If you suspect a device malfunction or system problem, contact an authorized service center for assistance or contact Apple Support.

Sometimes you need to connect your iPod to your computer to download audio and video files or to transfer applications that you have already purchased from App Store. But there are situations in which iTunes does not see the iPod. They cause inconvenience to the user, and therefore you need to know how to fix this problem.

Possible causes and solutions

There may be different reasons why the computer does not see the iPod. The reasons why a gadget is not recognized are often a software malfunction or a malfunction of the gadget. In case of some breakdowns, you can fix them yourself, but if this is not within the user’s competence, then you need to contact a service center.

USB cable is damaged

If the computer does not see the iPod, but is charging via USB, then the reason is that the USB cable or USB port on the computer you are using is damaged. Therefore, you first need to inspect them for the absence of visible damage and dirt. If possible, during testing you can replace the wire with a known good one. A non-original cable can charge the gadget, but cannot transmit data.

After this test, you need to check whether the Mobile Device USB Driver is displayed in the “Device Manager” or not. Everything is fine if Device USB Driver is displayed, but if not, then you should find the appropriate driver.

USB driver not installed

Together with iTunes, the Apple Mobile Device Support component is automatically installed, which is necessary for the functioning of the iOS device. If this part is missing, then you need to reinstall iTunes. If necessary, find the driver and reinstall it.

iTunes version is outdated

After checking the drivers, open iTunes. Next you need to see what version is installed: if latest version iTunes, so everything is fine. If not, then most likely iTunes does not recognize the iPod for this reason. To fix the problem, first uninstall iTunes and then install the latest version.

Not updated software

Often, a gadget may remain “invisible” to unupdated iTunes software, since Apple does not allow the updated software to work iOS versions with the old one iTunes version. Therefore, you just need to update the application and software on the computer you are using, and then restart both devices.

iTunes does not recognize iPod in Microsoft Windows

If iTunes does not see the iPod in the operating system Microsoft Windows, then you should do the following:

If these actions solved the problem, then select automatic start Apple Mobile Device, so as not to encounter this kind of trouble in the future. If drivers are the cause of this problem, then in Device Manager, right-click on the option "Record Apple iPod» and select a team "Update driver" in context menu.

iTunes doesn't see iPod on Mac OS

Disconnect the gadget from computer device, closing it in iTunes in advance.
Launch a basic file manager Finder and move the following components to the Trash: iTunes folder, iTunes program shortcut from the launcher, AppleMobileDevice.kext file, AppleMobileDeviceSupport.pkg file .
Restart your PC.
Empty the Recycle Bin and restart your PC again.
Update iTunes for Mac to the latest version.
Connect your iPod.

Contact Apple Support

If the cause of the problem is not included in the listed list or the methods do not resolve the problem, then you need to contact Apple support.

Apple devices are famous for their reliability, but even with them glitches happen. Often, problems with contact between the iTunes program and the device are due to program failures. Much less often, failures occur due to problems with the operating system or hardware components of the devices. What to do if iTunes doesn’t see it iPod shuffle? To begin with, don’t worry, you can solve the problem yourself.

There are several ways to fix this problem. It's better to start with the most simple methods. If, after trying all the methods, the recognition problem remains, contact an authorized service center for diagnosis.

Driver update

Open the Start menu and click on the Control Panel tab. In the workspace that opens, look for an icon called “device manager.” Open it. In the list provided, you need to find the “USB controllers” attachment and expand it. This is done by clicking the “down arrow” in front of the name. The expanded list should display a driver whose name contains the word “Apple” (Apple Mobile Device USB Driver).

If you do not find drivers with this name, then expand the “portable devices” tab in the same window. Your gadget should appear in this list. Right-click on it and select “update drivers” from the context menu. The search for drivers will automatically start. When they are found, they will also be installed automatically. After the update process is completed, the device driver will appear in the “USB controllers” tab. iTunes will immediately notify you that the device is connected.

iTunes and OS updates

When connecting an iPod, unknown errors or errors with “0xE” in the name. This indicates that the device cannot be recognized by the program. Check for updates to the program and operating system which you are using. If updates are found, install them. After that, connect the device and check that it is turned on. On the message “trust this PC” you need to click “trust”.

USB

Recognition error may occur due to additional devices connected to the computer. If there are any, turn them all off. Leave only Apple gadget. If this does not help, try connecting the device via a different USB connector. Try connecting through all available ports. Reboot. And try connecting again.

If the methods do not work

If the methods described above do not solve the problem, check the functionality of the device by connecting it to another computer. If it connects and is recognized by another computer, then most likely there is a problem with iTunes program. It must be completely removed from the PC using special utility. This is necessary so that there are no files left from it. Then install the latest current version.

If the gadget is not recognized on another computer, there is most likely a problem. In order to determine and correct it, you must contact an authorized service center for diagnosis and repair.

Good evening.

I've searched quite a few forums today, but haven't found an answer yet. Now there is hope that a solution will be found here.
A month ago I bought an iPod classic 160 gb (black, if that matters) as a gift for my husband.
Installed latest itunes from the website apple.ru, registered the iPod, and it worked safely.
Unless all videos were always transferred when synchronizing from iTunes to iPod (it gave: what this video the file will not play on iPod, although all movies were mpeg4). Forgive me if everything I write is too detailed, but I’m trying to present the whole picture in full.
And so, the iPod worked perfectly, synchronized and made me happy.
A month has passed, we bought me the same model, iPod classic 160 gb (silver).
I connected it to the computer, iTunes launched, registration began, after which a window popped up stating that it was necessary to restart the computer for something to take effect. The reboot has begun. (iPod was connected via cable to the computer). Accordingly, the download from the iPod began. Because the iPod screen showed “now you can disconnect the iPod”; I quickly unplugged the cable, but... at the moment of disconnection, the iPod “connected” again and the screen showed “do not disconnect the device.” Once again, sorry for such detailed details...
In short, I rebooted the computer and turned it on. Next I connected the iPod.
After all these manipulations, the iPod loads iTunes. Shows up in iTunes as “connected”.
But he is connected to the computer (contacts, connects, combines) for no more than a minute (!!).
It seems that it does not receive a “return signal” from the computer and “calmly” goes into the “charging” state. It happens as if I extracted it. It says, “Now the cable can be disconnected” and that’s it.
Accordingly, despite the fact that the iPod is connected to the computer via a cable, the iPod does not see the computer after a minute, and the computer does not see the iPod. At first, like other users, I stupidly clicked on restore and waited (for a long time), but with zero response iTunes gave the error “disk not found.” Then, within that short minute, I managed to “restore” the iPod. Hoped the problem was solved. But when connected, after a minute it disconnected again, as before. Reinstalled iTunes. Did not help. My husband's iPod worked when connected. And today, after trying in vain to get my iPod to work. I connected my husband's iPod. At first it synchronized normally, I clicked on “extract”, it gave an error that it cannot be extracted, because. The device is being used by another program. Foolishly I pressed “restore”……. Restored, now it is as empty as my iPod and does not sync, after a minute it disconnects from the computer. I'm sad and upset, what should I do????

I really look forward to your help!

Have a nice evening...getting your iPod(s) working.

Your iTunes doesn't see it iPod Touch 5, 4, 4g, Nano 7, 6, Classic? The player cannot be connected to a computer because it does not see MP3? For most users, this situation becomes really serious. Don't delay making a decision. If suddenly you still don’t know who to turn to for help, we advise you to immediately go to our service center. This will be correct, since only from us you have the opportunity to purchase any component at the most reasonable price. We have been working for quite a long time and during this time we have established direct supplies of spare parts directly from the manufacturer’s plant. It is precisely because we do not have to cooperate with resellers that the price remains so low. We are ready at any time, why iTunes doesn’t see the iPod or the computer doesn’t see it, and carry out the necessary repair or replacement to solve this problem.

Why doesn't my computer or iTunes see my iPod?

First of all, you should check whether the connector in the player is damaged. It often fails as a result improper use. In any case, the situation can be corrected. Go to our telemama service center, where a high-quality replacement of the component will be carried out in the shortest possible time.
If the lower cable is damaged, then the wife connects to iTunes iPod Touch 5, 4, 4g, Nano 7, 6, Classic and to your computer. The cable can be replaced. Only real professionals can carry out this difficult task quickly and efficiently, so you should not try to repair the equipment yourself.
Chastokomp does not see iPod Touch 4, 4g, Nano 6, Classic after liquid got into the MP3 or there was a strong impact. Any mechanical damage always negatively affects the performance of the entire device. In this case, determining the breakdown is not so easy. To do this, we carry out diagnostics, which are completely free for our clients.

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Advice. What can you do to reduce the cost of repairing your iPod MP3 player?

Remember: If iTunes or your computer doesn't see your iPod after it gets wet or... mechanical damage, then you should not continue to operate the player, as the number of breakdowns in it will increase as much as possible.

A - you know the breakdown and the reason for its occurrence.

If you know why the iPod stopped functioning normally, and you are absolutely sure of this, then it is not difficult to draw your own conclusions about what the consequences may be and whether the situation will become more complicated over time. It may be best to immediately take the equipment to a telemama workshop.

B – you do not know the cause and essence of the breakdown.