How to disable paid services on your phone. Prohibition of connecting paid services


More often mobile operators offer new services to their clients. Companies offer subscribers a free period of use, and then make the service paid. Probably many have encountered this situation, especially when buying new SIM cards.

Today we will look at how to disable unnecessary services.

Ways to disable connected services

Contact Center

The most in a fast way To figure out the services you don’t use, you can call the mobile company’s Contact Center. However, the speed lies only in dialing the required number, then most likely you will have to wait a very long and grueling time for a free specialist.

When calling the Call Center employees, you will be able to listen to information about your phone number and, by going to various sections, learn about the connected services. If you have no questions for the operator, you can disable the service by following the instructions from the auto-informer. Otherwise, wait for a specialist to answer you. To start a conversation, you will need to provide your details: full name, phone number and code word (if available).

Personal Area

Another fairly quick way is to manage services through your personal account. cellular communications. To carry out the operation, you need access to the global network.

If you do not have your own account on the mobile company’s website, then first of all you will have to register. Registration takes a couple of minutes: you will need to enter your full name, phone number and email address.

As soon as you have access to your profile, you will be able to get all the information on the availability of services on your SIM card. To disable a particular service, you need to click on its name and click the “Disable” button.

In addition, services can be managed through a special mobile application. However, the possibility of installation must be checked with your operator.

The site of the company

The next method also involves accessing the Internet. To disable a service, you need to go to your company’s website, go to the “Services” section, find the one you are interested in and read the information about deactivation. In the information section you will find special team, which will need to be entered on your mobile phone.

This method assumes that the subscriber is aware of his connected services. Otherwise, you will still have to resort to the first or second method in order to find out the names of the services.

Sales centers

To disable connected services, you can visit the company’s specialists in person. Come to any nearest brand salon and ask to disable the service. If you are not aware of exactly what services are available on your phone, then ask your consultant to inform you. To do this, give your phone number to the point employee and present your passport. To disable some services, you may need to write a statement.

How to disable services on various operators

To learn more about how to disable connected services on specific operator, read the required article.

Paid content subscriptions for cell phones- evil for the subscriber. How to check if they are connected to your number and get rid of them?

MTS

In your personal account on the MTS website there is a special section “My Content” - a list of connected subscriptions is shown here and there is an option to disable unnecessary ones. This list can also be found in the MTS mobile application - in the “Services” section. Another way to check if your number has any subscriptions is to dial *152#.

If you notice that the operator has written off funds for a subscription you do not need, you can call technical support at 0890 and ask for a refund. You can connect using the same number free service“Content prohibition”, which prohibits the phone from sending and receiving paid SMS messages from short numbers.

Megaphone

In your personal account on the Megafon website there is also a subscription section. You can unsubscribe from them or leave a request for a refund of written-off funds by calling 8-800-550-05-00.

Megafon recently began issuing bank cards linked to your phone account. By default, their owners have a ban on writing off money for subscriptions.

Beeline

Beeline also provided a section with subscriptions in your personal account. To find it, you need to select the “Profile” tab, scroll to the “My infotainment services” section and expand the list active subscriptions. The list of subscriptions is also presented in the operator’s mobile application.

Beeline allows subscribers to activate the service to control the funds spent on subscriptions. You can connect it by dialing *110*5062#.

Tele2

Tele2 did not become original and also added a subscription section to the personal account and mobile applications. It shows your current subscriptions and provides the option to disable any of them. If money has been debited from your account for a subscription you do not need, you can contact the operator with a request to return it by calling 611.

Any cellular operator, upon your application, is obliged to open a content account for you. It is intended to pay for content and can be zero - money will not be debited either from it or from the main account. How to do this, read in

If you find that money has begun to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before you disable anything, you should find out what options your money is going to pay for. You can check the paid subscriptions of your MTS operator as follows:

  • Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to an SMS with text 1 you will receive a list of paid options, an SMS with text 0 - a list of active ones free services.
  • You can check using the USSD command *152#. Dial this number on your phone, then in the menu that appears, select “Your paid services" You can bypass this action using direct service team*152*2#. Next, you can choose: find out about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions how to disable them.
  • Use your “Personal Account” at login.mts.ru. To register, you will need to enter your phone number and password from SMS; there is also an authorization method via social media. After logging into your personal account, go to the “Tariffs and Services” section, then select “Service Management”, you will be redirected to a page with a list of connected options.
  • Install the “My MTS” application on your smartphone. It is available on Google Pay (for Android versions 2.3 and higher), App Store(for iOS 7.1 and higher) or Windows Store(for WP 8.1 and higher versions). In the main menu of the application you will find the “Services” tab, there is a list of all connected services.

Disable via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be disabled manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid operator options mobile network MTS and ways to disable them:

Service name

Disconnection method

Combination *111*29#

They called you

USSD commands *111*38# and *111*338#

Everywhere feels like home

Request *111*38# or SMS with text 33330 to number 111

Child under supervision

SMS with the text DELETE to 7788 (completely deletes your family’s data from the service)

Message OFF to number 6677, if you send an SMS with the code PACKAGE STOP to the same number, the option will be suspended and the debiting will stop subscription fee, the list of friends will be saved

On full confidence

USSD command *111*32#

All Russia

Key combination *111*895#

Call for free to MTS Russia 100

Message with code 8680 or USSD request *111*868#

Internet Assistant

Team *111*24#

Combinations:
*999*0*1# or *111*999*2# (if daily subscription)
*997*0*1# or *111*997*2# (for monthly subscription)

MTS Music
(MTS Music)

USSD command *111*9590#

Service request *111*252*2#

SuperBIT

Combination *111*628*2#

Command *111*62#

SuperBIT Smart

USSD request *111*8650#

Key combination *111*17#

Favorite number

Team *111*43#

Neighboring regions

Service request *111*2110#

Black list

USSD command *111*442*2#

Caller ID

Request *111*47#

Call forwarding

Keyboard shortcut *111*41#

Deactivation via mobile application

By using mobile application“My MTS” you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

  1. From the main menu of the “My MTS” application, go to the “Services” section.
  2. A list of options will appear on your screen, with a toggle switch located opposite each of them.
  3. To disable the option, move the toggle switch to the OFF position.

Management through your personal account

Having gained access to your personal account on the operator’s official website, you can disable paid services on MTS using the following algorithm:

  1. From your personal account page, go to the “Tariffs and Services” section.
  2. Select "Service Management".
  3. You will be redirected to a page with a list of all connected services.
  4. Opposite each of them you will see information about the connection date and cost.
  5. To deactivate unnecessary option Click on the “Disable” button opposite the entry.
  6. After the operations have been completed, you will receive an SMS message from the MTS operator with a report on the disabled options.

Personal visit to the office or call the operator

Some services of the MTS operator cannot be disabled independently, neither through “ Personal Area", SMS or USSD commands. Such options include, for example, “ Parental control" and "Content ban". You can refuse them only through contact center by calling the operator, or in a specialized MTS store.

And subscriptions to MTS, without knowing which ones are on your this moment. To do this, dial the command *152*2# using the keys and press the call button. Information about paid services, which are on your number. To disable all paid services on MTS yourself, use the combination *152*2*2*3#. After this you will receive a notification about successful completion operations.


You can disable all paid services on MTS through your personal account on the company’s official website. The entrance to the office is at the bottom of the page. All recommendations upon receipt personal login and the password will be given on the screen, and the procedure will not take much time. Appearance-the assistant changes periodically, but in any case you will see a section of current services. Through service management, select those that are unnecessary and disable them yourself.


Contact help desk operator by calling 0890 by selecting the direct connection section in the voice menu. First, ask your operator to name the connected paid services, and then tell them which of them you want to disable. The operation is performed right on the spot and upon completion everything will be turned off.

How to disable all subscriptions to MTS

The “Expense Control” service will help you disable everything on MTS, and USSD-*152# will help you switch to it. Using the text menu instructions, you can deactivate unnecessary mailings. You can also find out information about connected services through an SMS request with the number 1 to number 8111. As soon as you find out which information Services active on this moment, look on the Internet or on the operator’s website for codes that disable them, for example, *111*29# for the “Beep” service, *111*20# for WAP and *111*4751# for weather forecast.


You can completely disable all paid services and subscriptions to MTS, even refusing the MTS newsletter. Just enter the command *111*375#. You will receive an SMS notifying you of successful deactivation. It is worth considering that in the future this may prevent you from learning information about your balance.


Contact any MTS communication store and ask employees to disable all paid services and subscriptions. A passport is required for this. However, in Lately office employees are increasingly redirecting subscribers to their personal account on the operator’s website, citing the fact that some services can only be disabled there. As a subscriber, you have the right to insist that everything unnecessary is turned off immediately in the salon.

Do you want to get rid of paid Beeline services on your phone? Many subscribers have at least once encountered an unpleasant phenomenon - paid services. Many operators activate them initially, when a subscriber purchases a SIM card. To prevent this from happening in 2019, you need to immediately tell the phone shop employee that you do not want to have a bunch of additional paid services on your number.

If a subscriber discovers that the operator regularly deducts money from the number, although visible reasons for this purpose no - obviously, paid services, mailings or subscriptions are connected to the phone. Most often, these tools are completely unnecessary for the user and he is looking for a way to disable them.

Disabling Beeline paid services: how to do it?

The “bee” operator offers users of its services several options for activating/deactivating them. Let's look at the main ones, arranging all the methods depending on their simplicity and frequency of use:

  • Method one. We call Beeline customer support on the standard number 0611. Technical support - best way find out everything about your number. The specialist will tell you what services are connected to your phone, which of them are paid and which are free. At the request of the client, the consultant of the “bee” operator will instantly disable the annoying paid services. Of course, this method also has its fly in the ointment. This is a long waiting time for the operator technical support. Last time mobile companies rely on online customer support, while fewer and fewer resources are allocated to telephone customer service. A subscriber can disable a paid service without the help of a consultant, focusing on voice menu. True, this method can hardly be called simple and convenient.
  • Second way. Disabling Beeline paid services is possible through your Personal Account on the web portal mobile operator beeline.ru. In general, the account provides the user with many options, including account details and balance management. This method is inconvenient because the client must have an Internet connection to use it. Again, surfing in virtual network Not everyone can do it yet.
  • Method three. Beeline has created a special Service Control Center, with which you can deactivate unnecessary tools and enable those that are relevant to the user. Dial *111# on the phone screen and press the call key. The system displays a notification about connected services and how to deactivate them.
  • Disabling all services is possible through the SIM card menu or through the My Beeline application.
  • If the above methods are somehow not suitable for the subscriber, it is possible to independently deactivate all paid services of the “bee” operator. Enter the combination on the screen: *110*09#, then click on “call”. The request is received by Beeline and processed from a few seconds to a minute. Upon completion of the processing process, the client receives an SMS containing a list of all services activated on this SIM card. Having installed the connected options, the subscriber can easily disable them. All information about the services is available on the Beeline website: by logging into the portal, the user can draw a conclusion about the need for this or that option.

Disabling paid services using special commands

The Beeline company has developed a whole list of commands for disabling services. Using commands is easy and convenient. Let's take a closer look at the main ones:

  • Deactivation of the paid service “Stay informed” is carried out using the combination *110*400#.
  • Disabling the “Stay informed+” option: dial *110*1062# on your phone.
  • You can disconnect from the paid Chameleon service by dialing mobile device combination *110*20#.
  • The command *110*010# will help the subscriber instantly get rid of voicemail.
  • Paid Internet notifications have spoiled a lot of nerves for subscribers: you can disable them using the combination *110*1470#.
  • Deactivation of the AntiAON service - *110*070#.
  • To get rid of the “Hello” or “Your dial tone” service once and for all, dial the combination 067409770 on your phone.
  • The “Balance on Screen” service regularly withdraws funds from unsuspecting users. We delete it with the command *110*900#.
  • If it is impossible to reach the subscriber, the paid service “Answering Machine” is activated. We disable this tool using the combination *110*010#.

Of course, after entering each combination or number, you must press the “call” key on the phone. We talked about the most popular paid services of Beeline, but you should remember that by now there are over ninety of them. You can find out about disabling other services of the “bee” operator on the company’s website.

Prohibition of connecting paid services

The mobile operator is far from the only distributor paid content. Newsletters, various services, notifications also come from content providers. To be the owner paid option– just send an SMS to some short number. the subscriber will not see such services. Very often, the user does not even know about connecting to the paid service of the content provider, and write-offs occur, and quite considerable ones.

Shutdown paid subscriptions carried out with the help of technical support. The operator will deactivate the “worms” that eat up money from the phone, and will also establish a ban on connecting paid subscriptions to the number. The ban is installed free of charge, and it will forever protect the user from unnecessary expenses.

Video instructions: how to disable Beeline paid services and subscriptions

Good news today! You can independently disable all Beeline services on your phone. The video contains instructions on how to disable all paid and unnecessary Beeline services and subscriptions for the user in 2019.







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