Iphone can't check for update. What to do if iPhone cannot download new version of iOS

Twitter

An error when updating iOS 11 may result in the system not being installed or installed incorrectly, so that using the device will be uncomfortable. Errors when downloading an update over the air or installing via iTunes can be corrected yourself, without contacting a service center.

Supported devices

If you did not receive the iOS 11 update when you connected your device to the Internet via Wi-Fi, and an error occurred when trying to install the update in iTunes, make sure that the model supports the new version of the system.

Please note: you can install iOS 11 on the iPhone 5S, but the iPhone 5 and 5C are not on the list. So it will not be possible to install the update on them in any case; you will have to be content with the capabilities of the previous version.

Failed to check for update

Errors may occur at different stages of the update. For example, at the very beginning, even before the update is downloaded, the following message appears:

If your device supports iOS 11 but can't find the update, follow these steps:

Do a hard reboot. Press and hold the Home and Power buttons (Power and Volume Down on iPhone 7 and above) until the screen turns off.
Check your internet connection. Try connecting to a different Wi-Fi network.
Delete the developer profile if you added it to test the beta version (Settings - General - Profiles - iOS Beta Software Profile - Delete).
Try updating via iTunes.

Immediately after the release of the update, failures may occur on the side of Apple servers, which cannot cope with the influx of users. In this case, all you have to do is wait for your turn to download. If your device detects an update and starts downloading it, but the download is interrupted by an error, wait a little and try downloading the update again.

Pay attention to:

The amount of free memory space.
Internet connection stability.

If the update does not download over the air, install it via iTunes.

Problems downloading the update to iTunes

Updating via iTunes may also not be ideal. One of the common problems is error 9006, which appears when updating or restoring the firmware. A failure indicates an inability to establish a connection with Apple servers.

Error 9006 when updating iOS 11 can be resolved in the following ways:

Check your network connection. Make sure your connection is stable.
Quit iTunes and restart the program.
Install the latest version of iTunes. Update the application through the Help menu or completely remove it from your computer along with all components and install the new version downloaded from the Apple website.
Restart your computer.
Try connecting the device to a different USB port. Use the connectors that are located on the rear panel of the system unit. Avoid adapters.
Disable antivirus software and firewall for a while.

Typically, to resolve error 9006, it is enough to disable the firewall, which prohibits establishing a connection with Apple servers. The good thing about the iTunes option is that even if Apple's servers don't respond, you can download the firmware from a third-party trusted source (for example, the 4PDA site) and install it without any problems.

Hold down the Shift key and click "Restore".
Specify the path to the firmware through Explorer.

iTunes will install the new system on its own, and you will save time downloading the update.

Difficulties with installation

If you downloaded the update to your device over the air, but problems arise during the installation stage - it crashes, or the installation is too slow - try the following methods:

Hard reboot your device.
Check the battery charge level. Connect the charger.
Make sure your Wi-Fi connection is stable.

If you cannot install the update on your phone or tablet, update via iTunes. As a last resort, you can put the device into DFU mode and then perform a recovery. With this approach, the likelihood of errors occurring is minimal.

If after an update your iPhone stops working or the screen is frozen,

Hi all! I have several articles on my blog dedicated to the problems of updating firmware on an iPhone or iPad. However, as practice shows, even this number of instructions is not enough - new questions constantly appear in the comments regarding this simple procedure, in general. However, I’m not complaining - as they say, I’m always happy to help :)

On the other hand, if something is asked very often (and the error referred to in the title is not a rare occurrence), then it is better to write a separate note - this will definitely be more convenient for everyone. You receive complete instructions with pictures. I am pleased that I have helped many people. Happiness, joy, pink elephants:) Let's go!

So here is the full text of the error:

Unable to check for update. The iOS update failed verification because the device is no longer connected to the internet.

At the same time, the iOS version can be absolutely any - be it iOS 7, or iOS 10 or 11. Apple is true to itself and has not changed this text for many years - most likely in iOS 12 and all subsequent firmware everything will remain without any changes.

And, it would seem, what is there to discuss? It’s been said that there is no Internet, so this is exactly what you need to pay attention to! However, not all so simple...

There may be two (!) reasons for the appearance of the message “iOS update failed verification because the device is no longer connected to the Internet”:

No network access.
This version of iOS is no longer “signed” by Apple.

And immediately an important point! You shouldn’t ignore the first option - they say, I definitely have the Internet and this is clearly not my case! Believe me, it could be yours too :) It’s better to play it safe and:

Try connecting to another Internet source (some providers have such “glitches” when for some reason they add Apple server addresses to the list of prohibited ones).
- what if there are now large-scale failures and the problem affects everyone without exception?

Have you done everything, checked it, but nothing has changed? Then we immediately move on to the second reason for the error “Unable to check for update” - it is that this version of iOS is no longer “signed” by Apple.

It turns out that the company “does not give the go-ahead” for the update. Why? Because this update is not the latest current version. This is Apple's policy - do you want to upgrade your iPhone or iPad? Install only the latest version of iOS!

To make it a little clearer, here is a specific example:

Your device downloaded the firmware, but you did not install it.
Some time passed and a more recent version of iOS was released.
You are about to update, but the “old” firmware is loaded in your memory!
When you try to install it, it is checked on Apple servers and is prohibited from this action (after all, more recent software already exists!).
The error “The update failed the test” appears.

True, for some reason Apple adds a very strange inscription to all this - “since the device is not connected to the Internet.” Which, in fact, confuses all users. But oh well, let’s leave this fact on her conscience, and we’ll find out for ourselves - what to do now with all this disgrace?

And the solution, in fact, will be very simple:

After this, you can reboot the device, connect to Wi-Fi and wait for the new (already the most current) version of iOS to download. Loaded? Don't delay updating - do it right away :)

Hi all. Today's section: “You need to know this and be prepared for anything!” :) Recently, a strange situation occurred during an iOS update. How to overcome it will be discussed in the article...

Symptoms

After the iOS update is downloaded, installation begins. And suddenly the installation hangs on the “Verifying update” message (in the English version of iOS “Verifying update”).

In this case, no matter how long you wait, the message will either continue to hang, or the device will turn off completely. The iPhone/iPad/iPod does not respond to button presses.

Solution

Well, first of all, we reboot the iPhone/iPad/iPod in a “hard” way. Press and hold two Home+Power buttons. The phone will return to its pre-update state.

What could be the reasons for the error and what to do about it?

There is not enough free space for the update. Most often this will be the case! Let's go to Settings->General->Storage and iCloud.

For a normal update you need at least 3-3.5 gigabytes. There may be less free space, but if you have between 0 and 2 gigabytes of free space, then the likelihood of a “Checking for Updates” error increases. Clear memory up to 3 gigabytes and try updating again.

Wi-Fi is not working/buggy/stupid. In this case, we check the Internet connection. We wait until the Internet starts working, or we take measures for this (reboot the router, call the technical support of the Internet provider, etc.).

The update was downloaded with errors. In my opinion, the most incredible case... Come to Settings->General->Storage and iCloud. Look for the update in the list of programs. Click on it. Then delete it. And update again.

If none of the methods helps, then there are two solutions:

try updating by wire via iTunes

Less mistakes everyone!

Hi all! Every year Apple updates the operating system for its mobile devices - this is good. And every year she fails to do this without making mistakes - this is bad. And although iOS 11 was released quite recently (and at the time of writing, it is still in the preliminary beta testing stage), every user can install it and “touch it” - what new thing has Apple prepared for us?

True, both at the installation stage and during use, various problems may arise with the iOS 11 update on iPhone and iPad. Some of them are serious, some are simpler.... In general, we need to understand and correct all this disgrace. How? And I'll tell you now. Let's go quickly and decisively!

Some useful information:

Be sure to back up all data - or.

Devices that can install iOS 11

Not all gadgets support Apple's new operating system; the update is available for:

	iPad	iPod
iPad Pro 12.9 inches	The iPod Touch 6th generation
iPad Pro 9.7 inches
iPhone 8 Plus	iPad Air 2
iPhone 7 Plus	iPad Air
iPad 4
iPad mini 4
iPhone 6S Plus	iPad mini 3
iPad mini 2
iPhone 6 Plus

If you don’t find any mention of your device in the table, then, unfortunately, iOS 11 is not available to you.

Error: "Checking for iOS 11 updates failed"

So, you haven’t installed the firmware yet (you just expressed a desire) - the problems are already at the very beginning. And they are that:

An error occurred while checking for a software update.

It turns out that the iPhone or iPad does not find the new firmware (although it is there!). How to fix it?

Check your internet connection. Use another Wi-Fi network to download.
If this is a beta version, then check for the presence of the corresponding profile. If the final result is the absence of any profiles.
Try updating via iTunes.

You also need to remember that at the time of firmware release, a huge number of people try to download a new version of the software. Apple's servers cannot withstand this and malfunctions are possible (). In this case, we cannot do anything - we can only wait.

Error downloading update

So, the iPhone or iPad “saw” iOS 11 and started downloading it. However, even here a surprise may await us in the form of an update download error.

What are the reasons for this behavior?

There is not enough memory on the device. If the download occurs “over the air”, then you need to make room for the software installation file. Don't want to delete anything? Use iTunes.
Unstable or weak Internet connection - interruptions during downloading.
The notorious overload of Apple servers. We wait a while and try again.

Don't want to wait for the glitches to pass? You can always “deceive” Apple and download the firmware from third-party resources (for example, w3bsit3-dns.com), and then “slip” it into iTunes. how to do it.

iOS 11 won't install

So, we have finally downloaded the new version of the software and everything is ready for installation. We begin to install and... two options are possible:

What can be done?

Hard reboot the device.
Check the battery charge - it should be more than 50%.
Again, pay attention to your Internet connection.

Nothing helps? Is everything frozen and the bar doesn’t move for a long time? and update via iTunes - this is the only way to “revive” the device.

Update to iOS 11 via iTunes - recovery failed

This error is especially relevant for those who constantly use beta versions of software. So, when you try to “roll back” to a stable version of the firmware via iTunes, you may encounter the fact that the iPhone or iPad “hangs on the cord” and the restoration will fail.

What to do?

Enter the device into DFU mode.
Download the previous version of the firmware (if you have the 2nd beta installed, download the 1st).
Connect to iTunes, hold down Shift (Windows) or Alt (Mac) and click the Restore button.
Select the downloaded firmware.

After installation, connect to iTunes again and restore the device as usual.

I guess that's all for now. Since iOS 11 is now in the testing stage, it makes no sense to consider “glitches and bugs” in the operation of the iPhone or iPad - there are too many of them. But if they remain after the release of the final version, I will add to this article.

P.S. Be sure to write in the comments about the errors that you encountered - we’ll try to figure it out and find a suitable solution!

P.S.S. The secret way to get rid of all the malfunctions is to put “likes” and click on the buttons of social networks. Worth a try!:)

Did your iPhone or iPad not find the update or report an error in the settings section? In this article, we will talk about several ways to solve the problem where the message "" does not disappear instead of an available update. Checking for an update...«.

In contact with

iOS 10 update not available on older devices?

Unfortunately, Apple has reduced the list of devices compatible with iOS 10. iPhone 4s, iPod touch 5th generation, iPad 3, iPad mini, and older device models cannot install iOS 10.

iOS update not available (“ Checking for an update..."). What to do?

Is your device jailbroken (Cydia)?

If the Cydia application is installed on your device (jailbroken), then this is the main reason why the iOS 10 Update is not available along the way Settings -> Basic -> . Jailbreak developers specifically block the ability to update over the air. The fact is that when you update a jailbroken iPhone or iPad, the device turns into a “brick” (an eternal daisy, a white apple, etc.).

In order to install iOS 10 on a jailbroken device, you need to perform a procedure. Detailed instructions are posted.

Otherwise, try the methods below:

Restarting the Settings app

The easiest solution is to restart the program Settings. To do this, open the multitasking menu (click the round Home button twice) and remove the program from it Settings ().

Then open again Settings, go to section Basic and check for updates in the section.

Change the way you connect to the Internet

Sometimes software updates are not found over the Wi-Fi network. In this case, you can try turning off your Wi-Fi network and look for updates using 3G.

After your iPhone or iPad finds the update, you can turn on Wi-Fi again and download the update for your device.

Resetting “network settings”

Some users have reported that resetting their network settings helped them resolve this issue. To reset network settings, go to Settings -> General -> Reset and select Reset network settings.

Please note that resetting your network settings will remove passwords for Wi-Fi networks on your device.

Update or restore your device through iTunes

If all of the above methods did not help you, then most likely you will have to update the device via iTunes on your computer. Just connect your iPhone or iPad to your computer and open iTunes. In the device information window, press the key Update.

The procedure for updating and restoring software is described in more detail.

In this troubleshooting guide, I'll tell you how to fix your iPhone or iPad that is stuck updating after downloading the iOS 13 beta.

Having trouble installing the iOS 13 beta update on your iPad or iPhone because it gets stuck checking for an update error? If so, then this post is for you. Read on and get help.

Downloading and installing iOS updates should be done with just a few taps on the screen. Given that your device has stable internet access, sufficient storage space, and battery life, the update process should start and complete as expected. But this is not a guarantee that everyone will always have a flawless and hassle-free update. Similar to what some iOS device owners have encountered while trying to get the iOS 13 beta on their respective iPads and iPhones.

One of the detected errors is “stuck when checking for updates.” According to the message, the update cannot be installed because the update verification process could not be completed. If you've ever experienced difficulty with this error when trying to download and install iOS 13 beta on your iPad or iPhone, you can refer to the related solutions below. Read on to find out what to do if your iPad or iPhone is stuck checking for an update and can't download and install the iOS 13 beta.

Before we continue, if you're looking for a solution to a problem with your phone, try checking out our troubleshooting pages to see if we support your device. If your phone is on our list of supported devices, go to our troubleshooting page and look for similar issues. Feel free to use our solutions and workarounds. Don't worry, it's free. But if you still need our help, fill out our iOS Issues Questionnaire and click "Submit" to contact us.

Troubleshoot your iPhone or iPad that is "stuck checking for update"

Before troubleshooting, check and make sure your device is up to date with the beta version of the update. If you're unsure, you can contact your carrier or Apple Support for more details. If you're sure your device is supported and still can't download or install the iOS 13 beta and are instead stuck checking for an update, try the solutions below to rule out software-related interference.

Be sure to repeat downloading and installing the iOS 13 beta update on your iPhone or iPad after completing each of the following procedures to determine if the issue is resolved. If necessary, move to the next applicable solution.

Performing a force restart may be the only thing needed to fix the situation, especially if minor firmware glitches are the main triggers. What probably happened is that the update system crashed, causing your device to stop connecting to the update server and get stuck checking for updates. If you haven't already done so, then you should consider forcing a restart as one of your first possible solutions. Here's how it's done:

Quickly press and release the Volume Up button.
Quickly press and release the Volume Down button.
Then press and hold the Power button until the Apple logo appears.

If you're using an iPhone or iPad with a physical Home button, follow these steps to force a restart:

Press and hold the Power button and Home button at the same time until the device turns off and restarts.
When the Apple logo appears, release the Power and Home buttons.

Let your device finish booting and then connect to Wi-Fi again.

Second solution: Turn off Wi-Fi and turn it back on.

Random internet problems, especially losing Wi-Fi or intermittent internet connections, are also possible causes. If your device does not have a stable Internet connection, it will not be able to establish a secure connection to the update server. Eventually, the update process will be interrupted and fail. To fix minor Wi-Fi problems like this, switching Wi-Fi can help. Here's how it's done:

Select Wi-Fi.
Then toggle the switch to turn off Wi-Fi.
After a few seconds, flip the switch again to turn Wi-Fi back on.

Performing this setup is also a way to update your device's internet functionality. Occasional internet issues caused by minor firmware glitches and app crashes are also resolved in the process.

Third solution: Forget the Wi-Fi network, then connect again.

Using a damaged Wi-Fi network is also one of the possible reasons. The same thing can happen if the Wi-Fi connection is disrupted or corrupted by other saved Wi-Fi networks. To eliminate this, it is recommended to forget about the Wi-Fi network. To do this, Wi-Fi must be turned on so you can view a list of all saved Wi-Fi networks on your device. Then follow these steps to start forgetting Wi-Fi networks:

Go to Settings -> Wi-Fi and make sure the Wi-Fi switch is turned on.
Go to the list of available Wi-Fi networks.
Select the Wi-Fi network you want to forget.
Then tap the "i" information icon next to the Wi-Fi network name to forget.
Click Forget this network to continue.
Then confirm that you want to forget the network.

If you see any other saved Wi-Fi networks, delete them all using the same procedures so that none of them cause conflicts with your Wi-Fi network.

After deleting Wi-Fi networks, restart your device and return to the Settings -> Wi-Fi menu. Turn Wi-Fi off and on. When the list of Wi-Fi networks appears, tap to select your preferred Wi-Fi network and then tap Join or Connect. If prompted, enter the correct Wi-Fi password to continue.

Fourth solution: Reset network settings.

Network problems are usually resolved by resetting the network. Incorrect network configurations can cause related errors, and the best way to correct them is to restore the original network values and settings. Performing this reset will not affect the saved data in the internal memory, but will erase all saved Bluetooth connections, Wi-Fi networks, APNs and server settings on the phone. If you want to try this workaround, then here's what you should do next:

On the Home screen, tap Settings.
Select General.
Scroll down and click Reset.
Select the Reset network settings option.
Enter your device password when asked to continue.
Then click on the option to confirm that you want to reset your network settings.

The device will reboot automatically after the reset is completed. Once it boots up, turn on Wi-Fi to reconnect to the Wi-Fi network and get back online. Once your device is connected, download and install the iOS 13 beta again and see if it works. If your device gets stuck checking for an update again, move on to the next solution.

Fifth solution: Delete the update file from your device.

During the first update you did, a segment of the update file was likely downloaded and stored in your device's memory. But because the update was not completed, this file was corrupted. As a result, your device can no longer download the full update file. To fix the error, you will need to delete the downloaded portion of the update file before attempting to download again. Here's how it's done:

On the Home screen, tap Settings.
Click General.
Click [Device] Memory.
Find the update file in the list of applications and files, and then tap to select.
After selecting the update file, tap the Delete File option.

Confirm the action if prompted and wait until the update file is removed.

As a last resort: use iTunes.

If your device continues to freeze when checking for an update after exhausting all the given procedures, then you may want to consider using iTunes. If you have the latest version of the iTunes app installed on your computer, you can use it to manually download and install the iOS 13 beta. Here's what you should do then:

Connect your iOS device to your computer using the original USB/Lightning cable.
Open iTunes and wait until it detects your device.
When your device appears in iTunes, click its icon to select it.
Go to the Summary section, then click the Check for Updates button.
If an update is available, click the Download and Install button.
Enter your password if prompted to continue.

Follow the rest of the onscreen instructions to complete updating your device in iTunes.

Still can't fix iOS 13 stuck when checking for update error?

The update server may be currently overloaded or temporarily unavailable, so your device is unable to check for and receive the update file. If this is the case, there is little you can do other than wait for the update server to become available again. You can confirm the current update server status by contacting Apple Support and asking them to check the server status directly from their system.

And if nothing else works, then it's best to just wait for the official release of the final version of iOS 13 this September.

connect with us

We strive to help our readers solve problems with their phones and also learn how to use their devices correctly. So, if you have other problems, you can visit our troubleshooting page so that you can check for yourself the articles that we have already published that contain solutions to common problems. Plus, we create videos to demonstrate how everything is done on your phone. Visit our Youtube channel and subscribe to it. Thank you.

So here is the full text of the error:

Unable to check for update. The iOS update failed verification because the device is no longer connected to the internet.

And, it would seem, what is there to discuss? It’s been said – there is no Internet, so this is exactly what you need to pay attention to! However, not all so simple…

There may be two (!) reasons for the appearance of the message “iOS update failed verification because the device is no longer connected to the Internet”:

No network access.
This version of iOS is no longer “signed” by Apple.

Try connecting to another Internet source (some providers have such “glitches” when for some reason they add Apple server addresses to the list of prohibited ones).
– what if there are now large-scale failures there and the problem affects everyone without exception?

To make it a little clearer, here is a specific example:

Your device downloaded the firmware, but you did not install it.
Some time passed and a more recent version of iOS was released.
You are about to update, but the “old” firmware is loaded in your memory!
When you try to install it, it is checked on Apple servers and is prohibited from this action (after all, more recent software already exists!).
The error “The update failed the test” appears.

And the solution, in fact, will be very simple:

After this, you can reboot the device, connect to Wi-Fi and wait for the new (already the most current) version of iOS to download. Loaded? Don't delay updating - do it right away :)

Due to an error, we will try our best to help you. Below we will talk about four ways to solve this problem.

Error downloading iOS 13: what to do?

1. Try again

Yes, most likely you have tried to download the update several times already. However, keep trying, because at some point you may get lucky and iOS 13 will be successfully downloaded to your device.

2. Wait some hours

Immediately after the release of a major iOS update, millions of users try to download it. This puts a huge load on Apple's servers, which is why errors can occur. We advise you to wait a few hours, or better yet a couple of days, and then try to download the update again.

3. InstalliOS 13throughiTunes

If the solutions above didn't help you or you're just not happy with it, you can update to iOS 13 through iTunes. Connect your smartphone to your computer, launch the program and on the Review tab, click “Update”.

4. InstalliOS 13manually

Your last resort is to download the iOS 13 IPSW file and update manually. This will definitely solve the problem, because Apple servers are not involved in the process.

Step 1: Download the iOS 13 IPSW file for your iPhone.

Step 2: Connect your iPhone or iPod Touch to your computer and launch iTunes.

Step 3: Select the Review tab.

Step 4: Hold down the Shift key on a Windows PC or Alt/Option on a Mac and click the Restore iPhone button.

Step 5: Select the iOS 13 IPSW file you downloaded earlier.

iTunes will begin the installation process of iOS 13 on your device. After this, you can restore your data from the backup.

Don't miss Apple news - subscribe to our Telegram channel, as well as YouTube channel.

iOS 10 update not available on older devices?

Unfortunately, Apple has reduced the list of devices compatible with iOS 10. iPhone 4s, iPod touch 5th generation, iPad 3, iPad mini, and older device models cannot install iOS 10.