IP home personal account. Login for individuals

IP Home is a group of companies that unites several operators providing communication services to residents of Moscow and the Moscow region (Egoryevsk, Tomilino, Bronnitsy, Lyubertsy, etc.). The provider's scope of activities includes high-speed Internet and digital TV. For the convenience of users, the website has a personal IP Home account, where they can check the status of their subscriber account, change their tariff plan and pay for communication services.

On the official website of the company ip-home.net, a remote service is available for subscribers (individuals and organizations). It opens up wide opportunities for users of Internet services. The algorithm for connecting to your personal account is simple and intuitive. You just need to correctly enter the credentials issued when you signed the contract with the company.

For legal entities

Logging into the remote maintenance service is easy:

1. Click on the prominent “Personal Account” button in the upper right corner of the site page.
2. Enter the credentials received when signing the agreement with the operator.
3. Log in to the service.

If necessary, after the first login, you can change the password. This way you will be sure that no one else will use your account.

For individuals

Logging into the personal IP Home account of a private client occurs in a similar way. The login and password are entered, then the transition to the service is carried out. After successful authorization, the user receives full access to all functions and can immediately use them. For example, choose a different tariff plan, pay for communication services or connect to television.

Registration of a personal account IP Home

Receiving a login and password to enter your IP Home personal account occurs automatically when concluding a service agreement (Internet or television, package product). If previously clients had to resolve most issues at the provider’s office, now this can be done in a couple of minutes through the Internet service. Including submitting an application to join the network.

For legal entities

Organizations can connect to the operator’s services on the website in the “Legal Entities” section. Here they can leave a request to connect to the World Wide Web. The procedure will take a few minutes, after which a manager will contact a representative of the legal entity to clarify the details.

The terms and cost of the contract are negotiated individually depending on the technical requirements. In the future, legal entities enter the online service in the same way as individuals.

For individuals

Private clients can join the provider’s network at his office by concluding a service agreement or leaving a request on the portal in the “Connection” section. The document received in hand indicates the individual login and password for logging into the remote service. They should be used for permanent access.

If a user has lost their credentials, they should:

1. Open the login form and click the “Forgot your password?” button.
2. Specify your current login. If you don’t remember it, call the hotline or go to the operator’s office with your passport.
3. Check your email and you will receive an email to reset your password. Follow the link provided and enter the one-time access code.
4. After successful authorization, come up with a new combination of letters and numbers. In the future, it will be used to log in.

Personal account functionality

In personal service, clients can use the services of the provider around the clock:

• Pay for communication services in real time.
• Connect the promised payment to always be able to connect to the Internet.
• Check payment history (receipt transactions and amounts written off as payment).
• View connected options and install additional ones.
• Switch to another tariff plan (Internet and television).
• Change personal information in your profile.
• Create an email.
• Consult with a technical support specialist, and if necessary, call a technician to your home.
• Install an antivirus program.
• Conclude a contract for video surveillance.

Users of their personal account are always up to date with current offers and promotions of the IP Home group of companies. On the forum you can chat with other subscribers and discuss issues of concern to the provider’s work.

A future subscriber can apply for connection in several ways:

• In the office of a communications company.
• Call the hotline.
• On the Internet provider website.

The last option is the simplest and most convenient. To use it, you should:

1. Go to the “Connection” section.
2. Choose a suitable tariff plan.
3. In the second step, read the terms of joining. If you are completely satisfied with them, proceed to the final stage of submitting the form.
4. In the form that opens, indicate your address, name, email and contact phone number. To collect statistical information, the operator asks a question - where did the client learn about the possibility of receiving communication services.
5. Submit your application.

Organizations should go to the “Legal Entities” section and fill out the new user form. The terms of the contract will differ from those for private individuals, but the procedure for joining the network is no different.

Many residents of Tomilino and other cities of the Moscow region connect the Internet, television and some other information and communication services to the IP-Home company (formerly Tomilino Net). The high popularity of the provider is associated not only with its profitable and varied tariff plans.

It offers its customers quality service that is easily carried out remotely. In other words, each registered subscriber can use his personal account to pay for services, obtain valuable information or contact IP-Home employees. Moreover, to work in the service you only need the Internet and a very ordinary computer.

Registering your own personal account IP-Home

There is no need to register separately in your IP-Home account. You will be able to receive your username and password and immediately use the service after connecting to one of the company’s services. Identification data will be indicated in the contract, one copy of which is given to the subscriber.

Authorization in the IP-Home personal account service

Authorization is a basic process. Currently, this can be done by going to http://stat.ip-home.net:8002/login. On the page that opens, you will only need to enter your username and password in the empty fields.

Primary functions of the IP-Home personal account

Selecting and connecting a new Internet tariff;
- Submitting applications for connecting new services;
- Participation in promotions;
- Receive up-to-date information about your profile and all IP-Home services/products;
- Downloading anti-virus programs and other software;
- Payment for consumed services;
- Participation in discussions on the company forum;
- Connecting video surveillance and much more.

"IP-Home" is a group of companies providing communication services in the market of Moscow and the region, whose association is aimed at expanding the range of products offered and improving their quality. Individuals and companies are invited to cooperate. They have a personal account called IP Home.

ip-home.net— IP Home official website

Connecting services

To become a subscriber of the company, you need to send an online application from the IP-Home website in the “Connection” section, indicating:

• Locality;
• Street and house, apartment number;
• Contact number;
• E-mail address.

Features of connecting an apartment building:

1. Call the company and check if your home is connected to a provider;
2. Receive the service for free when you deposit an amount of 1,000 rubles or more into your personal account at a time;
3. Pay 500 rubles, pay the subscription fee separately.

Features of connecting the private sector:

1. Call the number indicated in the “Contacts” section, find out the possibility of connecting your home;
2. Request a connection cost estimate;
3. Conclude a service agreement;
4. Make an advance payment of 50% of the connection cost.

http://ip-home.net/connect/— application for connection to the IP-Home network

Important. To increase the security of Internet connections, the company offers to use antiviruses from well-known companies free of charge for 2 months, after which - for a fee set by the software development company. To receive a bonus, follow the link of the antivirus you want to connect, copy the promotional code indicated on the page in the activation field, and receive the product.

Personal account IP-Home

The personal account contains information entered into the system by the operator. This is a list and cost of services, the amount of funds received from the subscriber to the operator’s current account, expenses, balance of funds, etc. Access to your IP-Home personal account is open at any time, using the login and password issued after the registration of the contractual relationship.

Procedure for concluding an agreement:

1. Visit the company's office at the address: Tomilino, st. Gogolya, 19, submit an application in the form established by the operator;
2. No later than 35 days from the date of submission of the application, access to the television broadcasting network will be provided, if this is technically possible. If not, the company has the right to refuse to provide services;
3. Deposit funds into the organization's account for the service. From this moment on, you automatically accept the terms and become a subscriber, who is assigned a unique number and given login information to your IP-Home personal account.

https://stat.ip-home.net/login— login to your personal IPHom account

In your personal account you can:

• View information on your personal account: expenses, credits, cash balance;
• Prepare a cash flow report;
• View the list of connected services, tariff conditions, get acquainted with other offers, change the tariff plan to a more profitable one if necessary;
• Send a request to the company about the desire to activate/deactivate the service;
• Contact technical support with a request for help in solving problems;
• Activate the promised payment if it is not possible to pay for the service;
• Receive up-to-date information about the provider's promotions.

Payment for services is made both in your personal account and at any bank or ATM, as well as through electronic payment services. It is necessary to indicate the subscriber's personal account.

Rates

Internet tariffs without limits and restrictions:

• 35 Mbit/s - 450 rubles;
• 65 Mbit/s - 550 rub.;
• 100 Mbit/s - 650 rub.

Internet+TV tariffs:

• 35 Mbit/s, 65 Mbit/s, 100 Mbit/s + interactive TV+TV set-top box.

A set-top box is a device for watching TV shows broadcast on a provider’s channel. Purchased once. Cost - 3 thousand rubles. Interactive TV - the ability to control viewing of programs in real time, delaying viewing for up to 7 days.

TV tariffs:

• Cable (up to 80 digital channels);
• Interactive (more than 200 channels, transmission via Wi-Fi, connecting up to 3 devices simultaneously, rewinding missed moments in TV shows, recording broadcasts, archive, access to social networks and video hosting);
• Free IP TV (watching programs on your computer through specialized software downloaded from the service provider’s website).

IP Home is a large company providing Internet services. A wide network of providers united under one brand allows us to work in the Moscow region and the South-Eastern regions of Moscow (Egoryevsk, Tomilino and others).

On the ip home website, your personal account opens in just a few mouse clicks. The company provides a wide range of services to both individuals and legal entities.

Registration for access to the provider’s Internet resource is carried out automatically when you sign up for a service agreement at any representative office of the company. Employees are required to provide the client with access data to access the official website.

After this, the client receives full access to his personal account, where he can find out company news. There is also online payment, when the user can pay for services without leaving his room using a bank card.

Features of registration for legal entities

Legal entities also receive registration information from bank employees. The differences are only in some points of the registration form (questionnaire).

The contract for organizations is concluded for a long period and the conditions are negotiated privately, depending on the scale of the contract.

Login for individuals

The IP Home personal account provides remote access to transactions with a personal account and reporting on transactions on the account. Login to the organization's Internet resource is carried out in two mouse clicks.

How to recover your password

If there are problems with gaining access to your personal account, the subscriber-user must click on a special link, which redirects the client to a special page. Next, the subscriber enters a personal login and requests a form to replace the old password.

After checking the entered data, the user is sent a temporary one-time password, after entering which they are given access to the account and have the opportunity to set a new password.

Login for legal entities

Legal entities can also enter the system using personal registration data received when concluding an agreement with the provider. The mechanism is very similar to the system for accessing the account of individuals.

Features and Benefits

Registering a personal account allows you to expand the possibilities of classic use.

The client receives the following benefits:

• 24/7 remote access to information on your personal account status;
• Receive a free consultation at any time;
• constant control of all operations;
• independent access to reports and documentation;
• familiarization with company news.

Also, your personal account provides the opportunity for immediate direct communication with company operators. IP Home provides its users with more than just Internet services.

The company has subsidiaries that deal with television and video surveillance. The wide sphere of influence of the brand provides an opportunity for further development and expansion of the area of ​​influence in the modern market.

FAQ

The extensive interface of the official website of the IP Home company allows you to solve many problems related to the contract or directly to the services.

The company’s employees take into account possible questions that clients may have, so the website has a separate “Forum” section. There, the subscriber can find company news, an answer to a question he is interested in, or simply chat with other authorized users.