Instagram support email. Create a “contact” button on Instagram

Facebook

The very popular social network Instagram has long ceased to be just a platform for communication through photographs, but has turned into most powerful tool for doing business. Understanding these trends, developers are adding more and more new features for users, among which the quick communication option occupies a special place. How to make a “contact” button on Instagram for devices running on various platforms, and will be discussed in this publication.

What is the “contact” button for?

Almost any business requires interaction between the owner (or a person authorized by him) and a potential client. This also applies to doing business on Instagram. Previously (until August 15, 2016), our compatriots could provide their contact information exclusively in the “Description” section, which is located in the account owner’s profile.

The problem is that many potential clients who are interested in a service or product will not (do not know or do not know how) to “get” the contacts of the page owner. In order to find out the details of the transaction, some details about the product or service, it was necessary to write to the owner of the business account in direct message or communicate using comments. Now, with the advent of the ability to activate the “Contact” option on Insta, any visitor to the page can receive the following data in one click:

how to get there;
call;
send an email.

Adding a “contact” button

Before you learn how to activate the option on the Instagram social network and make a contact button for iPhone and smartphones on the Android platform, you need to perform some steps that turn your “amateur” Instagram page into an entrepreneur’s business account.

On Android

On mobile devices running Android OS, you need to perform the following steps:

launch and log into the Instagram application on your mobile device;
log into your “profile” and go to “Settings” in the “Account” section;
select “Switch to company profile”;

link your (already business) account to the Facebook page you registered earlier;

After logging into Facebook, fill out the fields with contact methods: phone, email. address, mailing address;

After updating your Instagram account, a contact option will appear next to the “follow” button.

By clicking the “Contact” button and selecting the information necessary to receive, any visitor to your page (even your mother) can easily establish contact with you without resorting to additional searches in the application interface.

On iPhone

How to make a contact button on Instagram for iOS? In principle, to enable the coveted option, you need to follow all the same steps as on Android devices.

launch the Instagram application on iPhone;
in the settings, select “Switch to company profile”;
select the “Log in via Facebook” item, then select the created business page;
in the information editing column, enter the necessary data that will be displayed when the communication option is activated;
click the "Continue" button.

Communication button activated! Now it's worth checking its work.

What to do if the button doesn't work?

If everything is done correctly, the option should become active. Why might the communication button not work? Let's look at the most common reasons for this.

There is no business account on Facebook or Instagram.
There is no linking of these social network accounts to each other.
Outdated version mobile application Instagram.
Technical failure social network.

The first steps are simple: create business accounts and link them to each other. In some cases, updating the mobile application helps. If everything is done correctly, but the communication function is not activated, then you should contact Instagram support with a question.

As a conclusion

Only at first glance, activating this option seems difficult. In fact, everything is quick and simple. By switching to a business account, the owner gets the opportunity to track activity statistics. By installing the “Contact” button, business page owners can significantly expand their target audience, receiving more potential clients for your business.

"Contact" button in modern world electronic communications is a real trend and rule of modern commerce. With its help, the number of clients and money a company can increase significantly. However, quite often administrators encounter certain problems when installing this functionality in social network profiles.

How to make a contact button on Instagram: where to start

Setting up the “Contact” button is quite simple. To do this you need to follow the following rules.

To register your company and install the “Contact” button on Instagram, the user must have a business profile on Facebook. If there is no profile, then you need to start by creating one.
The next step is to go to your page and click on the menu icon with an arrow located on the right side. Find the “Create Page” option.
Fill in all fields with correct information about the type of activity of the company, its name and contact information. It is important to indicate correct number phone number, which will be visible to all clients by clicking the “Contact” button.
After filling out the fields with data, click the “Start” button.

How to make a contact button on Instagram: instructions

The next step is to add hashtags related to the topic of your business. It is recommended to indicate more basic keywords your topic.
Enter information in all fields provided to describe the company. In no case should it be dry and uninteresting. That is why you should devote enough time to this process. You don’t need to write everything, you need to indicate data that could attract customers and make them really interested in working with the company.
Also add your company's website in the appropriate field. Fill in all remaining areas with the word “Yes.” Save the information you entered and add an image to display on Facebook.
Check all required information about target audience that the company is counting on. You should also mark the location of the company on the map.
The next step is to take mobile phone and change your IP address to another state. You can do this using the application Opera VPN or TunnelBear. Launch the program and change the name of your region to USA. You need to do all these steps because today operations with the “Contact” button on Instagram are only available in the United States.
Then open your Instagram page.
Go to your profile settings, switch to your company profile and log in to your company's Facebook page via your phone.
Set up your company profile and after you have completed creating your business account with the button, be sure to add your address Email. It is recommended to create a separate email address for this social network in order to know that the letters are coming from Instagram.

Every year, social networks provide more and more different functionality for companies. And Instagram was no exception. Starting in 2016, he launched a special type of account specifically for companies, which was called business profiles. They provide functionality that allows you to better know your audience and provide new ways to connect with them. This profile will be useful and ordinary users, because people can do it based on it. How this can be easily accomplished and what advantages a blog provides will be discussed in this article.

Benefits of a personal blog

Visually personal blog on Instagram differs little from a regular user profile, but it provides quite a lot of opportunities for communicating with its owner. The profile of a user who has connected a blog looks something like this:

The main advantages of this type of account are:

But, perhaps, one of the main advantages of designing your profile as a personal blog is that by doing so you kind of let users of the social network understand that you take your account seriously, consider it as your means of self-expression and are always open to any feedback communications.

How to make a personal blog on Instagram?

Now that we have understood all the advantages of creation, it’s time to understand. Technically, this is quite simple to do; there is only one condition: you must have your own Facebook account. Since both services have the same owner, it was done so that contact information from one (FB) can be exported to the other (IG).

Thus, below I will write detailed instructions on how to turn a regular Instagram account into a blog:

1) First you will need to home page application, click on the “wheel” and find the menu item “Switch to company profile”.

2) After this, click on the “Next” button several times and a screen will appear in front of you asking you to link your account to Facebook so that the application can manage your pages.

3) Now that it is authorized for you, you will need to create new page or select from the list of existing ones. If you already have a blog on Facebook, then select it, and if not, then on the creation page from the list of categories, select “Personal blog”.

4) Then, when the category is selected, we will need to set up contact information (this will determine which buttons appear on our profile). For example, if you want to make a contact button on Instagram, then you will need to indicate your phone number here, after these simple actions people will be able to call you with just one click.

All! Did you think there would be more steps? We did too, but the social network thought otherwise and, in fact, allows minimum quantity efforts to everyone who wants to make inscription “Personal blog” on your page, and, of course, get all the functions that come with it.

How to remove “Personal Blog”?

If over time you change your mind and want to return everything “as it was,” that is, remove all the functionality of the business profile, then go to the already familiar menu and click on the “Switch back to personal account” and answer affirmatively to the question that appears from the system.

After this, the gray inscription under the name, communication and analytics buttons will disappear and your account will return to its original state.

If you did everything correctly, then now make a personal blog on Instagram– no problem for you, since it’s as simple as . If not, then re-read the article again or ask your question in the comments.

Instagram is testing business accounts with an expanded set of tools for companies to communicate with customers. IN accounts Some companies have added a “Contact” button, with which customers can directly contact the service seller or find out his address. If you don’t know how to make a contact button on Instagram or how to set it up, then read the article.

The “Contact” button is located at the top of the profile, next to the “Subscribe” button.

When you click on the “Contact” button, an additional menu will open in which you can contact the company via email, call or view its address on the map.

I would like a couple more links: “Write in direct” and “Write in whats app”)))) - this is already a familiar mechanics of communication between sellers and buyers on Instagram. But on at least Now you can make a call to your phone, save the number and write to the seller in WA. Now you won't need paper and pen.

How to get a business profile and a “Contact” button, when you click on it, your e-mail, phone number and address are displayed.
This feature is already available for US residents. The function is not yet available on the Russian-language market.

Instructions on how to add a contact button on Instagram:

Download the application VPN Master in the App Store
Go to the application and select the United States from the list. (not relevant from 08/01/16, you can skip this point)
Turn it on.
After the connection has occurred, go to Intsagram.
When you go to your profile, you will see a blue notification: Make it a company profile. Or go to settings and enter the “switch to company profile” item.
Your profile must be linked to Facebook profile. If this has not been done yet, do it now. This is necessary, among other things, for the security of your IG account.
A notification will appear: Instagram wants to manage your pages. We agree. At this stage it is important that you have a Facebook page. If there is no page, then you need to create it by clicking the “Create Page” button, following the steps that Fb suggests. If you already have Fb pages that you manage, simply select the one you need from the list.
In the next step, we set up a company profile by specifying the information that you want to show on Instagram using the “Contact” button.
That's it, good luck)! Now you know how to make a contact button on Instagram in a business account. All that remains is to start promoting your profile. There's a whole block on this topic.