What does a storage error mean on your phone? Important system files have been deleted from the phone memory
Owners of smartphones running operating system Android often encounters an annoying problem: the device suddenly issues an alert that “ android process.process.acore has stopped" Beginner users panic and are ready to give up their phone, but in reality everything is not as tragic as it might seem at first glance. If you analyze the information appearing on this matter on various resources, and add to it a small fraction personal experience, you can make a list of situations in which this error appears on Android devices. This is exactly what we did in the hope that our findings will help other users calmly, without emotions, deal with the problem if one arises.
Most often, the error occurs when trying to add a contact to the phone book, save it, or change it. To fix the problem, go to Settings - Applications - All, there we find “ Contact storage"(your smartphone may have a different name for this item, but the meaning is the same). After that, select “ Erase data" Of course, you will lose your list of contacts, but the device will most likely be able to be used in the future. In addition, if the user has Google account, then even the contact list will not be lost.
The second, more complex and risky method is changing the system file /system/csc/others.xml. Your task is to edit the line: TRUE. The result should be this: false.
We warn you once again that this method is difficult for beginners, and we recommend using it only for more or less experienced users.
The third solution to the problem is Reset Android device to factory settings. All changes made by the user after purchasing the gadget (including individual settings) will disappear, but for most this is not as bad as having to manually restore your contact book. Have you decided to resort to this method? Take the instructions for your gadget and look for instructions for the Recovery item.
Another reason for the appearance of the “android.process.acore” error may be recently installed applications to optimize wireless Wi-Fi networks. For a number of users, the problem was solved by deleting these applications.
And finally, the most radical way: complete cleaning smartphone memory. You will lose all your data, but the application that generated the error will be guaranteed to be removed from your Android device.
There is not a single operating system in the world that works flawlessly, and this is not surprising, because program code The OS contains millions of lines of code, and it would be surprising if developers do not make mistakes in them. As you use the system, errors are identified and corrected in subsequent updates. operating room Android system this is no exception.
One of the most common crashes in this OS is the android process acore process error, which causes an unexpected stop message to appear. this process"The process android process core has stopped unexpectedly."
Let's look at the reasons for the problem and how to fix it. So: android process acore an error occurred and how to fix it.
When does the error most often occur?
Most often, the android process acore process stops when opening a built-in application - camera, contacts, calendar, clock, etc. In this case, the system displays the above message and closes the application, which becomes impossible to use. This situation is especially sad if the error appears when calling a subscriber from the contact list.
Causes of error in android process acore
This error dates back to Android 2.0 and migrates from version to version. Most often it occurs in devices Samsung companies and HTC. It has been observed that failure in android process acore mainly occurs in the following cases:
- The user gained root rights on the Android device and disabled any system applications, without which the OS cannot work properly.
- The user received on the device and deleted any system folders and files.
- When a conflict occurs between applications that perform the same functions and one of which is system. For example, an alternative dialer, a third-party watch, a custom shell (launcher), etc.
The last reason is the most common, so if after installing a duplicate program the message “android process acore has encountered an error” appears, this application.
If the error occurs when opening the Contacts application or while working with it, you need to clear the data in the contacts storage. However, this will erase all records, so if they have not been backed up or the contacts are not with Google service Contacts, the numbers will be lost. To clear the storage, do the following:
- Go to the section " Applications" V Android settings devices.
- Select the tab " All", in which to find " Contact storage» and tap on it to open the service information screen.
- Press the button " Erase data».
After this operation, the error will disappear, but the entries in the phone book will also disappear. This manipulation should be carried out for each application, when opened, a message appears about the android process acore process stopping. Naturally, you need to select in the “ Application» the corresponding program. Also, check which system applications you have disabled and enable them back.
But what should you do if, after clearing the application data, the message still appears. Then you will have to fix the problem “android process acore an error occurred” by editing system files. However, in this case, a highly qualified user and availability of root rights on Android.
How to fix android process acore error by editing system files
Install from Google Play a file manager that gives access to the Android system partition, for example ES Explorer.
- Open ES Explorer, go to the csc folder along the path /system/csc/, located in system partition Android. Find the others.xml file here.
- Open the others.xml file using any notepad or word processor available on your smartphone or tablet. Find the line in the file
true - Replace true in the middle of the line with false and click save.
- Reboot your device.
Fixing android process acore error by resetting to factory settings
If all of the above measures did not help or you want to solve the problem in one fell swoop, then you are guaranteed to get rid of android errors process acore can be done by resetting the gadget to factory settings. In the previously published article you can read how to do this.
At the end of the process, you will receive your device configured in the same form as you purchased it from the store. All personal data custom settings, third party applications will be erased, but the problem will also disappear.
com.android.phone an error occurred, the process has stopped, what should I do? After updating the firmware, restoring or changing ROM data on an Android device, sometimes, unfortunately, an error message like the following begins to appear: “Unfortunately, process com.android.phone has been stopped." This means that there are problems with the support of the SIM card that ensures interaction between the smartphone and the network. In some cases, it cannot be resolved by simply rebooting the device, and the message appears again and again, blocking the screen. Therefore, we decided to offer you other ways to get out of this unpleasant situation.
The simplest option is resetting an Android smartphone to factory settings. But this method is far from ideal, since when you use it, you will lose all your data and will be forced to re-download and install all previously downloaded applications. Fortunately, there are other methods.
So, if you were unable to unlock the device, and it continues to reboot automatically, and a message about the problem appears at intervals of several seconds, you will have to resort to method number two. This is a method for advanced users. To apply it you will need custom recovery And file manager AROMA. You can act in one of two ways:
Scheme 1.
1. In the tablet or smartphone menu, find “Settings” -> “Applications”
2. Select the “All” tab.
3. Scroll through the items in it until you see “Phone” or something similar in meaning.
4. Click on the application icon to update the information.
5. First select "Clear data".
6. Then do the same (cleaning) for the SIM toolkit.
7. Reboot your device and, depending on the result, either be happy or try the second method.
Scheme 2.
1. Download latest version file manager AROMA.
2. Copy the file that has problems loading to internal map memory or SD.
3. Boot the device into recovery.
4. As soon as the Android device boots into custom recovery, run “ Install ZIP" -> select " zip form».
5. Find the manager zip file.
6. Download it by selecting “ Yes – Install».
7. Now you can make sure that the file manager is installed on your Android device.
8. Enter the file manager menu and select “ Settings».
9. Scroll through the items until you see “ Config Mount", and then select the option " Automount all devices on start».
10. Apply all changes by selecting the “ Done" (ready).
11. Go to the folder " Data/Data».
12. There in the folder " Phone» perform cleaning cache and do the same for the SIM toolkit app.
13. Go to the file manager menu again, select “ Exit", and confirm your actions (" Yes»).
14. Now you see again the update installation window from the ZIP file (“ Install updates from Zip file».
15. Return to the main recovery menu and reboot your device.
If you continue to receive messages about a process stopping problem, then you already know how to deal with it - reset your smartphone or tablet. We recommend doing this using custom recovery, since this method is more gentle and does not completely erase internal memory Android devices, but only removes application data.
A mobile phone combines many useful functions, which include listening to music, the ability to take photos, videos and much more. However, main function It is still possible to call. Having lost it, the phone turns into an ordinary media device. On some smartphones, the message “there has been a problem” is displayed. unexpected stop process com android phone" This results in you being unable to call anyone or use others standard features. Get rid of " com android phone has encountered an error" users have several options, starting and ending with a complete reset or deleting the cache using a file manager.
Causes
Usually the process on the device called "com android phone" will be stopped due to incorrect actions from the user's side. This malfunction may appear in several cases:
- , during which errors occurred;
- Incorrect update;
- An installation that contained viruses. The cause may be one of the most common viruses called systemui.
Sometimes this can happen due to crashes or cache fullness in the Phone app. Then every time you try to open phone book The smartphone will report that the “com android phone” process has stopped unexpectedly. In rare cases, the breakdown is related to hardware. Then you won’t be able to cope without diagnostics from a specialized service.
Try it simple first. This helps some people and the “android process has stopped” message disappears. If this doesn't help, go directly to the next step.
In the majority mobile phones to simplify your life, time synchronization with data is provided mobile operator. Sometimes it is this function that causes the “com android phone process has stopped” error to appear. What to do in this case? Just turn off this synchronization. The following instructions will help you do this:
In fact for Samsung phones And Sony Xperia this method is effective. If, when trying to get into notebook the system still regularly displays an error message, it’s worth trying to clear the cache.
Clear data and cache in the Phone app
Among system applications Android has one that is responsible for making calls. It's called "Telephone". It may occasionally experience malfunctions, due to which the operation of the device with a SIM card may stop, so it is necessary to restore correct operation this program. This can be done in a simple sequence of steps:
The method works effectively on phones from Sony, Samsung, Lenovo and other manufacturers. Unfortunately, there are a number of cases where even this is not enough.
If the previous method did not help, then you should resort to this technique. It is directly suitable for advanced users as it includes , as well as . This is a special menu on Android phones, with which you can restore the system.
Each phone has its own key combination that allows you to log into recovery mode. In most cases, the following sequence of actions will help you get to this menu:
- Turn off your phone.
- Press and hold the power and volume up buttons at the same time.
- As soon as the smartphone starts to turn on, release Power button, but hold Volume Up.
- When you see the menu, release the Volume key.
Also, to perform this procedure you will need a special file manager called Aroma File Manager. It allows you to create, delete and rename directories in the system, as well as cut and copy various files. For the program to work, the phone must have Root rights.
Let's find out how to fix the "there was an error in android phone settings" problem. To do this, you should follow the following steps sequentially:
This method will help you completely clear temporary application data without using the standard interface. Installing a dialer from the app store
A temporary solution may be to install third party program, which allows you to make calls. Find similar programs you can in official store Play Market applications. Programs such as WePhone and Phone+ are very popular.
They have a wide interface and allow you to completely replace the standard “Telephone”. However, they all have one drawback: some functions are paid or are only available on certain period. In addition, there are a lot of advertisements in the applications, which creates some inconvenience.
You can download the program from using Wi-Fi or via computer. Then the downloaded apk file follows when USB help download it to your phone and then install it. Before downloading any applications, be sure to read reviews from other users. This will help avoid low-quality software that may contain viruses.
Extreme measures
If absolutely everything doesn’t help, then use third party software you don't want to, try doing it. This will mean that all user data will be erased and the settings will be set to those that were preset at the factory. You will lose all your contacts, applications, accounts and passwords, and multimedia data.
In this regard, before this procedure it is recommended to create backup copy all important data. This can be done using special applications or simply transfer all photos, videos and other files to an SD card. Some models have a special menu item in the settings - “ Backup to SD card." There is also a recovery menu there.
To execute full reset to factory settings, you need:
After this, the phone will perform “ Hard reset" In almost 90 percent of cases, such a reset solves any software problems operating system. You can also perform a reset using a special service code. You can find out the combination for your phone model on the Internet. Once you know it, you should enable the dialing field and then enter that set of numbers and symbols.