What to do if the firmware has crashed. What to do if the firmware on your Android device has crashed

If you are faced with the question of how to restore the firmware on Android, then the first thing you need to understand is whether the firmware was really unsuccessful. Very often problems arise if you flash your phone with a pirated program.

You can do system recovery yourself. This is done if the device starts to malfunction, hangs, or resets settings. A situation often arises when, after flashing the firmware, the Android device does not want to turn on at all, or can only turn on for a few seconds and turn off again. This may indicate that the system module is damaged and you cannot handle it on your own. In order to restore the tablet to full functionality, you need to know how to restore the firmware on Android.

How to restore factory firmware?

This option may be perfect if the tablet works, but behaves very strangely. Very often such problems manifest themselves as follows:

1. The tablet freezes after you turn it on, the system logo remains on the screen, and the download does not end.
2. The sensor fails, there is no response to touches at all.

In case of such problems, the computer sees the tablet as connected equipment. To troubleshoot and return standard firmware the first thing you have to do is find it. Most likely, you will be able to do this thanks to the official website. The address can be found on the equipment box.

Once you have found the firmware you need, fully charge your device. If the process is interrupted, there will be problems.

So we will need ROM program Manager. Launch it and select “Install ROM”. A window will appear where we will need to specify the path to the firmware file. Choose required file, confirm your choice and wait for the process to complete. Everything will pass in automatic mode. It is worth noting that the first activation will be longer than usual. In addition, if you were unable to find the firmware file, then check whether you have transferred it to a memory card, because installation from internal memory is not possible.

If the tablet does not react at all, then the easiest way would be to give it to service center, where it will be repaired without any problems.

How to roll back the firmware?

The simplest and in an effective way bringing the system back to life is a system rollback. Before installing new programs on your device, you need to make a backup copy. Such actions help to avoid unwanted consequences of installing the program. It's best if you make regular backups a habit.

There are many applications that will allow you to easily make backups. Of course, each of them has its own advantages and disadvantages.

Titanium Backups. This program became one of the first and most convenient for saving data and returning it. In this case, you will need to have root access. It is advisable to strictly follow the instructions, otherwise you may delete something or simply lose it.

“Recovery” is used to create complete backups and restore the device. Each device has a program similar to it, which is loaded after the phone is turned on. To do this, you need to use some combination of buttons. As a rule, factory programs are capable of installing system updates from a special file, as well as cleaning the system; therefore, their capabilities are somewhat limited.

The program, called ClockworkMod, is a utility with a number of differences from its analogues. It makes it possible to create backup version system, install software, make firmware on Android, includes a lot of similar functionality that is not included in the factory settings and helps save the phone, even if it seems to you that it is already dead. This program can be installed instead of the standard backup option. It can help out the owner of an Android device in virtually hopeless situations.

This unique program allows you to:

• use pirated firmware and kernel;
• install updates and patches from the manufacturer;
• allows you to connect to a computer via USB;
• makes it possible to create a complete backup copy of the entire system;
• roll back the firmware.

If the device does not want to restart at all, the program will not only fix the system, but also restore all your settings and applications. You can roll back the system in each of these programs automatically.

The interface is simple and clear; you will only need to select the appropriate button and wait for the program to do everything for you.

There are several reasons why the device’s firmware could crash: a system error, a virus, a hardware error, the installation of third-party software that disrupted the operation of the shell. In any case, we will help restore it!

What should I do to restore the software?

1. You should visit specialized sites and forums in order to familiarize yourself with the instructions for flashing the firmware of the device model you are using.
2. To carry out the firmware, you will need a cable that will allow you to connect your smartphone or tablet to a personal computer. You will also need special utility, which will allow you to flash a new version of the OS. It is important to be prepared for the fact that all data can be erased, so you need to take care of backing up your personal data.
3. Be sure to read the instructions provided in order to follow the written points and avoid amateur activities. Make sure the battery is charged by at least, by 50%. Otherwise, the device will discharge and it may turn into an ordinary “brick”.

If the firmware has crashed and the phone does not turn on

It is absolutely necessary to make sure that it is the device firmware that has actually failed. The sign may be complete or partial inoperability, which manifests itself in different ways.

In any case, action must be taken. In fact, to re-flash or return to the previous version of the operating system, you can use special applications, but at the same time you need to make sure that their interface is clear and the instructions are simple. If deviations are made at this stage, there is only one way out, namely cooperation with the service center. Unfortunately, describe everything existing methods is not possible, since much depends on the current situation and the model of equipment used, but among the options we should note the use of recovery, which almost always allows you to revive the device.

Reasons for failure

It is imperative to understand why the operating system may crash. In fact, the variety of reasons is surprising. For example, an incorrect independent firmware operating system smartphone or tablet to improve technology, incorrect programs were used or non-compliance with the instructions of the selected utilities, the use of custom firmware, which are experiments of ordinary users, not manufacturers.

Among the reasons for the undesirable situation, it should be noted that the device was discharged to zero while the operating system was being updated.

In this situation, you need to make sure there is sufficient charge before starting the procedure.

Conclusion

In any case, you should think about how to protect yourself, because the device’s memory can be lost under negative factors.

In the first case, there is nothing much to worry about, since, most likely, the cause of the trouble was a conflict in some applications or widgets, and everything can be corrected by returning to the factory settings. If the smartphone still works, albeit with various “artifacts,” you can also fix this yourself. In the third case, it is unlikely that you will be able to get by with “little loss” and you will have to either restore your smartphone via a computer using special software, or contact a service center or a familiar computer guru who knows how to restore Android after unsuccessful firmware.

How to restore factory firmware on Android

First of all, you need to find it. This will not be difficult to do, since popular manufacturers of mobile gadgets post on their official websites current versions firmware for all models of smartphones and tablets. The necessary software and detailed instructions on how to return it are often posted there. factory firmware Android. If there is none, you can easily find it on the Internet by indicating the exact name and model of the device.

Rollback "raw" new version updating the firmware to stable is the easiest way to fix a smartphone after an unsuccessful upgrade. If, of course, the user has a backup copy made in advance. It should be noted that even Google has recently been insistently recommending making a system backup before each update, and this suggestion should not be neglected. Moreover, all the necessary functionality is included in the firmware, and if desired, you can use special programs from Google Play. This will not take much time, but it will protect the user from the loss of valuable data and other problems that may arise if the update is unsuccessful.

Popular utilities for creating backups and restoring Android systems

Titanium Backup

One of the oldest and most popular programs for data backup and recovery. It has very broad functionality, which is both its advantage and disadvantage. The latter is that if you accidentally activate the wrong process, you may not get the desired result or cause even more harm. Therefore, before you restore the firmware on Android using it, you need to find suitable instructions and strictly follow it.

Important note: the program only runs as superuser ().

Easy Backup & Restore

Also very a good option. The capabilities of this utility are even wider than the previous one, since you can copy everything from applications to contacts, bookmarks, calendar events and language layouts on the keyboard. Moreover, the “backup” can be either saved on a smartphone or sent to the “cloud” or to a PC. In general, everything is provided.

How to flash Android through recovery

ClockworkMod Recovery is an application from the category “ must have". It is a much more advanced alternative to the standard utility (recovery), which is included in the operating system by default. If the latter can only clear the cache and perform updates, then ClockworkMod Recovery allows the following:

• edit system components via Android SDK;
• create a complete snapshot of the system and use it as backup copy;
• install third-party firmware;
• update hotel system utilities;
• create and edit sections in file system.

Download ClockworkMod Recovery for Android

CMR is popular app, so there are versions for almost all smartphone models. How to flash Android through recovery using ClockworkMod Recovery? The instructions are actually very simple and all the work is done in a few steps:

There are several reasons why a device running Andorid OS may stop turning on: incorrect flashing, an unsuccessful attempt to acquire ROOT rights, and any actions aimed at changing OS system data. But in most cases all this can be solved by simply flashing it, so I’ll tell you how to flash Android if it doesn’t turn on.

Solution

The problem can be solved if the bootloader is not touched. You can make sure that it is operational by pressing the “Power” button: the display should at least somehow respond. It could be a lying robot, an Android, or just Exclamation point; all this will show that the problem is in the system, and that means - in 90% of cases - there is nothing wrong.

Note: There were times when the display did not respond at all to being turned on. Then you should connect the device to the PC and try to press the “Power” or “Power” + “Vol–” button: if the computer sees a new device connected, then there is also a chance to flash a dead Android.

Restoring using the manufacturer's program

One of the simple options is to restore the functionality of the gadget through software from the manufacturer. Not everyone has this functionality, but the LG campaign provided this option. To do this you need:

How to reflash Android: Video

If custom Recovery CWM is installed

I will also show how you can flash a brick Android if you have access to . Let me remind you: to get into it, you need to hold down “Power” + “Volume -”.

If this mode starts, then you should:

Through a custom application for Windows for firmware

Also, if Android does not turn on after flashing the firmware, you can reflash it using one of the unofficial flashers for PCs. Each company has its own program and may have its own steps, but they are all very similar.

• For LG use KDZ Updater.

• For Samsung – Odin.

• For HTC – Android SDK Platform Tools.

Execution steps

1. Install the required firmware on your PC.
2. Download the firmware for the desired model.
3. Launch the program.
4. Connect the gadget to the PC with a cord and press “Power” + “Vol –”, a new device will appear in the window.
5. Through the utility, select the file from Android and click “Start”.
6. Wait until the end of the procedure.

How to install custom firmware on Android: Video

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Sergey 01/09/2016 04:09

Hello!
DNS MW7851 with a slot for an sd card, but when entering recovery there is no item in the menu install zip from sd card….. I select apply update from internal sdcard, I get to the internal memory menu. What should I do? The tablet starts up and the DNS sign hangs like a stake. Already with the help of recovery I cleared everything and rebooted it a thousand times.
Thank you in advance

Hello. Can you run the firmware mode? That is, you need to start the firmware mode (Download), connect the device to the computer and flash it using a program, for example, ODIN. The firmware must be installed using the official service firmware, without root. You tried to root your device and got hemorrhoids, these consequences need to be taken into account before moving on to any risky actions. I hope in the future you have taken this into account and will not experiment again. Regarding firmware, you need to look for them on the w3bsit3-dns.com forum. There are also instructions, drivers and programs for flashing and user reviews. In general, look for the required firmware, switch the device to firmware mode and sew. If you can’t do it yourself, then take it for repair. You simply have no other options.

Team V-ANDROIDE 01/13/2016 20:34

Hello. Upload the firmware to internal memory devices (if possible). If not, then only flash the firmware using a computer. In this case, you will need to download the official service firmware to your PC, drivers for your device (install on the same PC) and a flashing program. Firmware can be single-file or multi-file. It is best to install a multi-file one, but if there are none, then you can also install a single-file one (in principle, they are no different, only in a multi-file one it is possible to select the firmware individual components such as modem and so on). As a rule, devices are sewn with the ODIN program. To do this, you need to enter the “Download” mode (firmware mode) on the device being flashed and connect the device to the PC in this mode. The ODIN program should detect your phone as COM1 or COM2... Now you put the firmware into the program (the path to the firmware should be as simple as possible). At the same time, remember that ODIN program must be run with administrator rights. More detailed instructions, drivers and firmware are on the 4PDA forum. Search specifically for your device model. Everyone will be there necessary information, files, instructions and so on.

Egor 01/18/2016 18:54

Hello! I have a prestigio brand phone. When I turn it on, a black screen appears and the phone immediately turns off. I have sent it in for repair several times already. The phone will work for 2 weeks at most and then the same thing. Tell me what to do?

Team V-ANDROIDE 02/09/2016 12:09

Hello. Buy new phone some other brand, for example, Samsung or LG. Such problems practically never happen with these brands. In your case, most likely it's a firmware issue. I would advise you to return to the service center where your phone was repaired and report that 2 weeks have passed and the phone is broken again, what kind of repair is this. Or try to reflash the device yourself. I won’t tell you where to find the firmware, just enter your phone model in a search engine and ask a request, for example, “Download firmware for the Prestigio **** smartphone” (instead of asterisks, indicate the model). That's it, read on to see what you find.

Team V-ANDROIDE 02/09/2016 12:12

Hello. It looks like the firmware has crashed or the bootloader has been damaged. This can be solved by flashing the device. Charge your phone to 100%. Find the official service firmware, download drivers and the firmware program, as well as the firmware itself.

Team V-ANDROIDE 02/09/2016 12:52

Here are short instructions on how to flash your phone:
1. Download the firmware, firmware program and driver for the phone.
2. Install LGUnitedMobileDriver (driver)
3. Install msxml.msi
4. Charge the phone until it is fully charged (or almost fully charged)
5. Connect the phone and wait until the drivers are installed (if you connected it for the first time)
6. Launch the flasher KDZ_FW_UPD.exe (firmware program)
7. In the Type field, select 3GQCT (3G Qualcomm CDMA Technologies)
8. Specify the path to the firmware file in .kdz format by clicking on the button to the right of the KDZ file field
9. Click the Start software update button
10. The firmware process has begun! Don't disconnect your phone!!!

Team V-ANDROIDE 03/11/2016 10:26

Hello. Flashing the firmware using a computer will help you. In this case, you will need to download the official service firmware to your PC, drivers for your device (install on the same PC) and a flashing program. Firmware can be single-file or multi-file. It is best to install a multi-file one, but if there are none, then you can also use a single-file one (in principle, they are no different, only in a multi-file one it is possible to select the firmware of individual components, such as a modem, and so on). As a rule, devices are sewn with the ODIN program. To do this, you need to enter the “Download” mode (firmware mode) on the device being flashed and connect the device to the PC in this mode. The ODIN program should detect your phone as COM1 or COM2... Now you put the firmware into the program (the path to the firmware should be as simple as possible). However, remember that the ODIN program must be launched with administrator rights. More detailed instructions, drivers and firmware are available on the 4PDA forum. Search specifically for your device model. There will be all the necessary information, files, instructions, and so on.

Jokha87 03/31/2016 05:48

Hello, expert saviors! Please, help! There is a phone LG L Fino D295. A few months ago the firmware crashed. I asked again. Worked great. BUT after two months it crashed again and I reflashed it again. And today, a perfectly working phone suddenly turned off and won’t turn on again. No response to the on button. Even to connect to a charger or to a computer. The battery works (tested on the same phone). I cleaned the contacts. I installed a working battery, but it doesn't work. An acquaintance (who runs his own small service center for repairing such devices) said that it was necessary to flash it. But how to flash it if even the computer doesn’t see it. That is, the firmware mode does not start on the phone. While holding the volume up button, I connect to the computer via a USB cable. Zero reaction. In Windows Device Manager there was a new device without drivers. I had the following data USB\VID_05C6&PID_9008. I googled it and downloaded the driver. (Called ALKATEL). But still no reaction. Please help me what to do!
P.s: When connecting to another computer, in the task manager in the “Other devices” section there is a new device called “QHSUSB_BULK”. Has ID USB\VID_05C6&PID_9008

Team V-ANDROIDE 04/13/2016 08:49

Hello. You need to install drivers specifically for your phone on your computer. What you downloaded may not be the drivers for your phone. As a rule, such drivers have the designation “USBdriversLG” or something like that in their names. Try removing everything related to your phone (drivers, programs, connections, etc.) from your computer. And then connect the phone and try to find the necessary drivers. If you have a friend who does repairs, why can't you turn to him? It’s difficult to say and decide something remotely. You need to look at the device itself and try it different variants. It is possible that your phone is beyond repair. According to the symptoms you described, he is “Dead” and nothing can be done. You need to disassemble it, check the tracks and circuits, see if a button is coming off somewhere, or maybe the motherboard is “dead” or something else (maybe the CPU). So you can guess for a very long time. It is best to contact a service center.

Team V-ANDROIDE 04/13/2016 08:52

Kulibin 05/14/2016 19:27

Hello! Such a problem, viruses appeared on the tablet, they were installed as system ones, after receiving root rights, I deleted them, accidentally deleted something else, the MB launcher or something else, the tablet froze, turned it off, turned it on endless loading. Onda V819 tablet. There is no official firmware anywhere, even on the official website it has disappeared. What to do?

Team V-ANDROIDE 05.25.2016 12:52

Hello. How did you diagnose that your phone has a broken preloader? In general, most likely you will have to reflash the phone. If you don’t know how to “sew” yourself, then take it to a repair shop. I have no other advice for you.

Hello. In general, devices from Smsung are flashed using Samsung Kies. No drivers are needed for this. But, Kies will only let through the official firmware. I will add on my own behalf that Samsung provides quite strong support and you should understand that the original official firmware is much more stable and reliable than third-party firmware from left-wing developers, especially, you should not install Cyanogen firmware. Believe my experience, native official firmware for Samsung works most stably, I personally checked this more than once. Well, I can’t help you with finding drivers, sorry. look for it yourself.

Team V-ANDROIDE 06/01/2016 20:53

Hello. If you cannot find the required firmware, then take it for repair, because in your case, as far as I understand from your description of the problem, there is only one thing left to do - reflash it. But, since you cannot find the firmware, then take it for repair. Sorry, but there are no other options. I can’t help you find the firmware, but I don’t have such software.

Team V-ANDROIDE 06/01/2016 20:56

Since you cannot find the required software (firmware), contact the service center for help. I don’t see any other ways to solve your problem other than firmware. Therefore, you simply have no other options. I can't help you in your search required firmware, since I need other data (except for the name of the gadget), also, not all firmware works normally. All this needs to be checked, and for this you need your tablet so that I can personally work with it. I cannot help you with your problem remotely. Therefore, the conclusion is to take it for repair.

Boris 06/17/2016 11:49

Hello. I have this problem, I have umi zero, after replacing the SIM card I turn on the phone and then please enter the privacy protection password to unlock, I can’t log in, the phone did Recovery, it’s still locked. I wanted to flash it through the computer. The computer doesn't see my phone. Help in any way possible.

Sergey 07/11/2016 05:53

My prestigio tablet started to freeze when the tablet was loading, I decided to reset it to factory through recovery and froze on the fact that it started to reset, I rebooted it and when it turned on, an android appeared with the boot above it and with a circle made of a triangle in the stomach, and so it spins endlessly, if you press When you turn down the volume it will say Formatting /data... and it freezes. What to do? (does not connect to PC)

Anastasia 07/12/2016 04:19

Hello, I have a Lenovo A319, it turned off and won’t turn on, it connects to the computer, but there is no response from the phone. I know that the problem is in the firmware, but I don’t know what exactly to do. When you press “Power” + “Vol –” there is also no reaction.

Team V-ANDROIDE 07/13/2016 20:04

Team V-ANDROIDE 07/13/2016 20:20

Hello. Maybe a password is needed for the SIM card? That is, some kind of PIN code? Or is it the phone that is blocked? I don't know the password, but resetting should have helped. If the requirement to enter a password remains, then most likely it is the SIM card password. Try to take out the SIM card and turn on the phone, will it require a password? If so, I don’t even know what to advise you. If you can’t flash it via PC, then bring it in for repair. Read this article -. Perhaps you will find the answer there.

Oleg 07/23/2016 10:59

Hello, when I tried to redistribute memory on a Chinese tablet, something went wrong and as a result, when turned on, the colorfly company logo appears and then a white screen, but after a while the tablet itself locks, when you press the unlock button and the screen it unlocks but the screen is black , but you can see that it is on and when you click on the screen (I have a screenshot icon at the bottom) you can take a screenshot of the screen (I can tell by the sound that a photo has been taken), I tried to reset the settings and lost the root rights, what should I do?

Hello. This means that the firmware (or firmware loader) has crashed. In any case, you need to reflash your tablet. If you cannot reflash the tablet yourself at home, then take it for repair. There are no other solutions to this problem.

Team V-ANDROIDE 07/28/2016 10:43

Hello. This means that the firmware (or firmware loader) has crashed. In any case, you need to reflash your smartphone. If you cannot reflash your smartphone at home, then take it for repair. There are no other solutions to this problem.

Damir 07/29/2016 06:26

hello) such a problem on the lg d325 the firmware has crashed, it is impossible to call the BIOS and the phone does not start, only the Samsung icon is on and will not load further, and the battery has stopped charging, tell me what to do

Sasha 07/31/2016 08:42

I have phone fly evo tech 4, after frequent use of the charger the battery swelled, I noticed this, after it immediately began to discharge, another 2 weeks probably passed and then it turned off and did not charge, then I took out the battery and ordered a new one, it lasted a month, and the phone was lying there intact. After I inserted a new battery and put it on charge, it turns on until the charging icon and goes out and continues this until I turn it off, but the phone does not charge, I tried leaving it overnight. I charged it with a frog, but it didn’t turn on. I turned on the charger and pressed the power button, then the brand logo appeared and switched off again, when connected to the computer it either saw or didn’t, in an interval of about 2 seconds. Is it possible to do something myself? Or just for repairs?

Philip 08/04/2016 06:40

Good afternoon. I encountered this problem: when I tried to install a custom recovery menu, the phone turned off completely, there was no way to enter the recovery or download menu. Before this there was a similar problem, but I could enter the download mod and restored the phone official firmware. Samsung model Galaxy s3 I9300I. If you can help I will be grateful.

Alexander 08/04/2016 21:47

Hello. Tell me, where can I find a summary table of EMMC compatibility? I have been repairing phones relatively recently. I have practical and theoretical skills. Only the database is not enough. A Google search did not give any meaningful results. You can’t ask for information on a teaspoon per hour on authoritative forums. The impression is created that the people who sit there were repairing phones long before they appeared. Maybe tell me a forum with a good information base and so as not to be kicked by the Almighty “GURU”? I would be very grateful!)))

Alexander 08/04/2016 21:55

Philip, I can’t tell you (I just don’t remember), but somehow I accidentally downloaded the “SuperFlash” program. It’s in Chinese, but there is an option to change the language to English. It lifts Samsung, LG, HTC, Xiaomi, Zopo and some other bricks very well. then the model. It works online. It finds the drivers itself (and for any mode.) The main thing is that the computer somehow picks up the body. Even usb bulk 9008.

Hello. Did you install the drivers? In order for the computer to be able to properly detect the connected device, drivers must be installed for that very connected device. Without them, the computer will not be able to properly identify the phone (tablet).

Team V-ANDROIDE 08/10/2016 21:30

Hello. If your device won't charge, it could mean several problems. First, you need to check the battery. The battery controller may have burned out or the battery itself has expired. In this case, the device will not charge and, accordingly, will not turn on. Secondly, you need to check the connector into which you connect Charger. Perhaps the connector cable is frayed or the connector itself is loose and charging simply does not occur due to lack of contact. Need to carry out visual inspection, try to move the charger connector in the phone connector. You may also need to disassemble the phone and visually inspect the cables. Thirdly, the problem may be in the tablet itself. Although, this is unlikely, since even if the firmware is flashed, the phone should be charging when turned off. It’s also worth checking the charger itself (try charging another device with it), and try charging your phone with a different charger.

Team V-ANDROIDE 08/10/2016 21:30

Hello. Here is a great article that explains everything -. Most likely, the bootloader or the firmware itself has crashed. It is treated by stitching. If you yourself are afraid or doubt your capabilities, then it is better to immediately bring it in for repair.

Team V-ANDROIDE 08/10/2016 21:30

Hello. Can you connect your tablet to your PC and see if the screenshots are normal or not? That is, we made a screen (as you described), connected the tablet to the PC and look, if the screen is normal (you can see the screen and all the icons and everything is as it should be), then most likely the cable from the screen is damaged. The second option is that the firmware itself may be buggy. Did you do a factory reset or just tried it? If you haven't done it, then do it. If you did it but it didn’t help, you’ll have to reflash it – (). If you can’t flash it yourself, then take it to repair.

Abdulla 08/15/2016 10:41

Hello, LG G3s D722 after installing root AutoRec the phone does not turn on the display, but when I connect it to the laptop it sees it and the disk volume is 60 MB. I want to restore via LG Mobile Support Tool, it says that the battery charge is low, but the battery is 100% charged. through LG Flash Tool 2014 the firmware reaches 4% and says that the phone is disconnected!? I do not know what to do? please help(((Thank you so much for your help in advance))

Oksana 08/19/2016 09:32

Hello!! Tell me how to flash an Alcatel One Touch 4030D (s’POP) phone. ? It turns on and stops at the alcatel sign when loading and that’s it.... And the computer doesn’t find the phone, I can’t install the driver in order to flash it... I reset the settings via Recovery. and it’s useless.. Tell me what to do?

Maxim 08/21/2016 07:44

Hello! Asus ZenFone 5 A500KL after normal use started disabling applications and giving an error android.process.acore. After that I did full reset settings to factory defaults, but I started experiencing “cyclic loading”. Went to “ Recovery mod”, but when resetting to factory settings or clearing the cache, it writes to me that it cannot find the files, and if you just look at the internal memory folders, they are not there at all! The computer also cannot see the internal memory of the phone. What to do? in S.C. carry?

Maria 08/22/2016 14:15

Good afternoon, I have LG E455. there was a warning for a couple of days google app gaps stopped, I rebooted it and everything was fine until I rebooted it and it didn’t turn on anymore. I tried to do a hard reset and it showed me a dead android. I tried to reflash it, but every time I downloaded the firmware to the phone, the computer stopped seeing it (the phone) and gave an error. I think that maybe it’s not a matter of firmware at all, but what do you think?

Hello. I think that in your case, it’s better to get it repaired straight away. The point is that you can try to flash it. But I won’t give you the exact instructions; you have to look for it on the Internet. Yes, and it will be difficult for you to figure it out. Therefore, it is better to immediately take it for repair.

Team V-ANDROIDE 08/25/2016 11:15

Hello. The problem may be that the phone needs to be switched to flashing mode. In addition, you need to install drivers for the tablet you want to flash on your computer. How to switch to firmware mode - you need to read the instructions on the Internet (or read the instructions (manual) for the tablet). As a rule, press and hold the Power + Volume up buttons simultaneously until the device reboots. Sometimes you also need to add a Home button (but this is different for different devices). This scheme does not work the same for all tablets. That is, you try to do this, if it doesn’t work, then you need to look for Instructions on the Internet. I can’t help you remotely with this issue, since I just need to pick up a tablet and try different options. You also download drivers on the Internet.

Team V-ANDROIDE 08/25/2016 11:15

Hello. Sorry, but I won't give you any advice. On the forums, that’s how you get together bit by bit necessary information. Communicate with people, create topics and discuss issues that interest you. There are many different forums. But, most often, I personally use w3bsit3-dns.com.

Ivan 08/25/2016 12:00

Good afternoon, how can I flash a Samsung galazy note 2 if it freezes on the phone model inscription and doesn’t go any further, and also when charging, the battery freezes while loading and that’s it! A the main problem The problem is that the power button does not work for me, can I somehow flash it without it?

Kirill 08/28/2016 16:51

Good afternoon, I have a Lenovo P780, when I tried to install new firmware, the phone stopped starting. When connected to a computer, the indicator on the phone lights up (as when charging) and immediately goes off. There is not a single hint in the device manager about connecting the phone.

Sergey 09/06/2016 10:33

Hello. I was flashing LGE730 on CM9, everything seemed to be fine, but after installing the firmware I turn on the phone and the firmware is constantly downloading. Now I can’t go into recovery. The phone constantly hangs at loading the OS, if you turn it off, it immediately turns on and everything is new on loading. What can I do? I've already tried everything.

Team V-ANDROIDE 09/08/2016 11:17

Hello. Do a factory reset - . And you should no longer create root rights, as this greatly affects the stability of work. Please note that you are opening access to system files not only for yourself, but also for applications that can change system configurations, causing various failures, conflicts between software, and so on. All this has an inactive effect on the stability of the system. The firmware may fail and the phone may fail. The result is expensive repairs.

Team V-ANDROIDE 09/08/2016 11:18

Hello. I won’t be able to tell and show you everything remotely. Here you need to clearly demonstrate in order to teach. Therefore, either try to search for video tutorials yourself (maybe articles specifically for your phone), communicate on forums, and so on. But, I do not recommend that you try to flash it yourself, as there is a fairly high risk of completely damaging the phone. I recommend that you contact those who have experience in flashing phones and who can flash your phone. If you don’t know anyone like that, then take it to the repair shop. This will be easier, faster and more profitable, since independent repair attempts usually lead to even more expensive repairs.

Hello. The firmware has crashed. If you know how to flash it yourself, then flash it. You need to flash it using a computer and appropriate software. Only install the official service firmware. If you don’t know how to flash it yourself or it’s not possible, then take it to the service center.

Team V-ANDROIDE 09/08/2016 11:19

Hello. The firmware has crashed. You did the right thing in trying to flash it. But, please clarify, how exactly did you try to download the firmware? You only need to flash it via PC. You can, of course, install custom firmware (flash it through recovery), but I highly do not recommend doing this. It is best to install the official firmware. If you know how to flash it yourself, then flash it. You need to flash it using a computer and appropriate software. Only install the official service firmware. If you don’t know how to flash it yourself or it’s not possible, then take it to the service center.

Team V-ANDROIDE 09/08/2016 11:19

Hello. No. You need to activate the flashing mode. This is done by pressing and holding the Power + Volume Up (+) button. If the button does not work, then you need to disassemble and clean the contacts or change the button. Maybe the cable has simply come loose, maybe the contacts have oxidized (or become dusty). In general, you need to disassemble the device and repair the button. Only after this should you try to flash it. In your case, I recommend taking it for repair. You yourself are unlikely to be able to repair anything at home. And an independent attempt can lead to more big problems.

Alexey 09.09.2016 22:24

Hello, I have philips xenium v387
I reset the phone to factory settings, an image of an android appeared with the word ERASE. But then it disappeared, the phone turned off, turned on again, the image appeared again, and so on in a circle. Cyclic reboot. I can go into recovery, but only for a couple of seconds, after which the phone reboots. What should I do, please tell me?

Stanislav 09/13/2016 08:54

Good afternoon. Tried to reflash HTC desire hd. Something went wrong, the firmware was not installed. I accidentally pressed reboot. Now it's just a dark screen. I made a backup, but the thing is that, unfortunately, the Volume + – buttons do not work to call the recovery. How to restore now? Thanks in advance.

Alisher 09.15.2016 18:28

Hello. I have a Beeline Smart 5 phone and wanted to reflash the phone via sp flash tool from the first I made the format through the same program auto format flash and format whole flash except bootloader after the format the phone does not turn on at all, I connect it to the computer, it also does not find what to do please help ... thanks for earlier

Team V-ANDROIDE 09.21.2016 19:43

Hello. Which connector is not working? I think that even if the service centers don’t want to take it on, then you’re unlikely to be able to do anything on your own. In your case, it's better to buy new gadget(and don't buy cheap Chinese devices). It’s better to pay once, but you will get an excellent gadget that will serve you for a long time and without problems. Believe my experience, brands are more expensive than others for a reason, there is something to pay for. As a last resort, I can recommend from Chinese Xiaomi manufacturers or Meizu. These are two fairly high-quality manufacturers who have not yet managed to raise their prices - this is if you want to save money and at the same time buy a high-quality gadget.

Team V-ANDROIDE 09.21.2016 19:43

Hello. Try to contact a service center (send it in for repair). Since you are unlikely to do anything on your own. If an error pops up. The fact is that you can guess for a long time. Maybe you're trying to install the wrong firmware, maybe the firmware itself is buggy, maybe there's something wrong at the hardware level. There are a lot of options here. It's better to contact a service center.

Team V-ANDROIDE 09.21.2016 19:43

Hello. I strongly do not recommend installing custom firmware, especially on branded devices (LG, Samsung, etc.). These models have very strong support and official firmware works most stably and efficiently. Therefore, there is only one way out for you - to reflash your LG to the official service firmware, which will work perfectly. And in the future, never even try to install firmware from Cyanogen or from other supporters of firmware business - you will not end up with troubles. Regarding flashing, here is an article -. If you can’t do it yourself, it’s better to take it to repair.

Danil 09.24.2016 21:50

Hi all! Folks, I have such a problem! The firmware on the Fly IQ 4414 glitched, resetting to factory settings did not help, it kept running Android download, waited about an hour and it didn’t start. I tried to reflash it through Recovery, but an error kept popping up. I tried it through the Flash Tool, the firmware was installed successfully, the phone stopped responding altogether, and did not turn on at all even when the charger was connected. The device seems to be dead, BUT! When trying to connect to a computer, the connection is in VCOM mode. It is flashed via a flash drive without errors, I only tried the official firmware SW 17 and SW18, but final result identical (Who has encountered this? What could this be connected with?

Dark Folab 04.10.2016 15:29

Good afternoon, I have a phone LG-E730, after flashing it manually (I have a little experience in flashing and repairing phones), I did everything according to the instructions and everything went smoothly, then when I flashed it, I started turning it on and it starts endlessly in a circle, only the LG brand logo is loaded, and then I haven’t tried it, I reinstalled newer versions of the firmware, or somehow fixed it because it was already installed, nothing helps, please help!!

Team V-ANDROIDE 06.10.2016 21:53

Hello. You did something wrong, which caused the firmware bootloader to crash (or the firmware itself was deleted). In your case, you will have to flash your phone. The firmware must be installed with the official service firmware. If you can’t find the firmware yourself or are afraid to flash it, then it’s better to immediately take it for repair.

Team V-ANDROIDE 06.10.2016 21:57

Hello. No. Just save the photo to your computer or flash drive. Flash the phone, and then put the photos (from a PC or flash drive) back into the phone's memory. Everything is obvious and quite simple. And regarding your question - at the time of flashing the firmware, the entire internal memory of the device is formatted and rewritten down to the file system. Therefore, absolutely all information is deleted.

Hello. In any case, you need to enter the menu for flashing or the recovery menu (if you are flashing files in the root of the memory). So first you will have to repair the volume buttons, and only then try to flash it. If you can’t do it yourself, then there’s only one way out – take it to a repair shop. I don't see any other options.

Team V-ANDROIDE 06.10.2016 21:58

Hello. Of course, the phone won't turn on. You have completely formatted the memory, removing absolutely everything, including the firmware. Your task is to put the phone into mode for flashing via a computer or enter recovery. To get started, check out this article -. Here is general information about the firmware options. If you can't switch your phone to desired mode(in recovery or “Dowload” mode), then take it for repair, as otherwise you won’t be able to flash the phone.

Team V-ANDROIDE 06.10.2016 21:58

"Hello. Where and how do you go? Please clarify your question. How to enter recovery mode on your tablet? Try this: 1. Turn off the tablet. At the same time, make sure that the battery is fully charged or connect the tablet to the network.
2. Go to Recovery mode by pressing a combination of certain buttons. Because the different manufacturers tablets offer different combinations of “hot keys”, I will give some of the most common key combinations to enter the recovery menu:
Simultaneously hold down both the “volume” keys and the “power” key;
simultaneously pressing one of the “volume” keys and the “power” key;
simultaneously hold down one of the volume buttons, the “Home” button and the Power button (the button to turn on the device).
The buttons are held until the recovery mode appears on the display. If you do everything correctly, you will go into recovery mode. I repeat once again - make sure that the battery is charged at least 75%.
“

Hello. I don’t even know how to help. I can’t really tell you anything remotely. Even if the firmware does not become available. I don't think it's worth wasting any more time and effort. Moreover, an independent attempt to flash the device led to even greater problems. It is better to immediately take it for repair if it is still repairable. Perhaps you need to flash the recovery menu first. If you flashed through recovery, please clarify, did you flash the recovery menu itself (it changed - that is, after flashing the menu itself changed its design)? If yes, then first, you need to return the recovery to its original state, and then try to install the firmware itself.

Team V-ANDROIDE 10/19/2016 20:09

Hello. Did you install native or custom firmware? The fact is that custom firmware is usually flashed along with the recovery menu. In this case, there may be various failures. Try to find the official service firmware and install it. Moreover, you need to flash it through a PC and preferably with multi-file firmware (if there is no such firmware, then single-file firmware, but still through a PC). Even if it's official service firmware If it doesn't work, then take it in for repair. I have no other advice. Perhaps the problem is at the hardware level. It might be worth trying to format the internal memory. But you need to be extremely careful with this.

Newichok 10/27/2016 10:26

I flashed the phone to 5.0, everything was done successfully. After an unsuccessful attempt to reset the settings (in the army), the system does not boot, but the backlight just turns on when turned on. When I go to twrp to reset the settings, it says failed.
I downloaded the official firmware to the SD card in zip, but I don’t remember how to reinstall it (
But the computer doesn’t see the phone, even in the workshop, everything is fine with the entrance.
Prestigio 4044
twrp version 2.6.3.0

Igor 01.11.2016 13:03

Hello. Recently they brought me to flash it copy iphone 6 mtk 6572. Downloaded the drivers and installed them. After that I was going to flash it. I turned off the phone and connected it to the computer. And in the end it says that the device is not recognized. As a result, the phone stopped turning on and responding to anything. Can you recommend anything?

Dmitry 03.11.2016 17:54

Hello!) After an unsuccessful firmware update of my smartphone (meizu m3s mini), it stopped showing signs of life, I connect it to the computer and there is sound, but after three seconds there is another sound (shutdown) and everything repeats again. How can I bring it back to life? (I took it to the SC, but the man there probably doesn’t know much about phones, he told me that he couldn’t find anything on the Internet)
I will be very grateful for your help))

Anton 04.11.2016 17:45

Hello, after receiving root rights on my Android 4.4, the Prestigio Multipad wize 3008 tablet began to delete all data after each reboot, and today it completely froze and turned off, after trying to turn on the screen with the name of the tablet lit up, I launched recovery, clicked on Wipe data/factory reset after Why did the deletion begin, but it froze there too, what should I do?

Ofka 11/13/2016 09:48

Hello! I have a Samsung galaxy note 2 gt-n7100 I did a restore and reset through the settings, the phone turned off and now does not turn on, it only shows the teamwin splash screen, blinks, blinks, and so on endlessly. I'm trying to reflash it via Odin, but it doesn't work. Help!!!

Hello. These are Chinese characteristics. You can try using the Flash Tool to try to reflash the preloader. Moreover, you can take it from another device with the same chip (CPU). Here you can read the forums yourself. Better yet, take it to a service center.

Team V-ANDROIDE 11/17/2016 10:52

Hello. It is possible that you just need to put the phone into firmware mode (Download). In this case, you need to install the appropriate driver on your computer so that the system can recognize the phone. If the computer still refuses to see the phone, then it is possible that the problem is more serious. In this case, you need to flash the recovery menu, and perhaps change the preloader. Preloader is a firmware that launches the “Download” system (I don’t know how to explain it so that it would be clear). In general, you need a truly experienced technician who can resuscitate your phone. Try contacting another service center or surfing the forums. There is plenty of information on the Internet.

Team V-ANDROIDE 11/17/2016 10:53

Hello. Was file is damaged bootloader and, most likely, the firmware itself. Therefore, you will have to reflash your tablet. If you decide to try to flash it yourself, then first read this article -. If I'm not mistaken, then your tablet is flashed through Flash program Tool. If you can’t flash it yourself or are afraid, then take it to the service center.

1. Elisha 20.11.2016 17:18

   Hello, I flashed my phone to root more than once and everything is fine, recently the phone switched to the official firmware with updated Android and everything is fine, the cable was not damaged even then, I want to flash it to root again, I found all the drivers and firmware, but as you understand the cable is damaged.
   Attention, the question is, will anything happen to the phone when flashing firmware with damaged cable, and charging goes on without interruption and it charges as before, the phone is Samsung Galaxy Note 3 NEO (SM-N7505), the cable is original, it’s 3 years old (like the phone)
   Thanks in advance)))

2. Vlad 12/14/2016 18:50

   Thank you very much, I brought my body (Lg L65\ d285 dual, Android 4.4.2) back to life using the LG Mobile Support Tool program. After unmeasurable removal system file the body refused to launch anything, the reboot aggravated the situation to the endless launch of the brick. Hard reset did not help (including the body, I pressed vol - and power, after the logo appeared, I released power for one second and pressed it again, the standard reseta menu appeared. After YES twice, he deleted something there and refused to install it and again the infinity “Lg, life is Good” . Panic!! There was no desire to reflash. Having installed the LG Mobile Support Tool application, I followed the instructions. But there was a slight deviation. Connecting the brick to the computer charging in progress I launch it as stated via power + Vol -, the program does not see the body, I launch it in the usual way, thereby launching an “endless download”, the program saw it and began downloading the software onto the body and installing it, not paying attention to the eternal reboot, everything went well). Thanks again for the post, it really helped, otherwise it would have been just the firmware((

   Oleg 01/02/2017 15:52

   Help me please!
   After installing the rashr flesh tool program, I pressed the reboot recovery button and got a brick.
   When loading it shows only a green man in a blue circle. Is this something that can be treated, or is that it? The tablet is Chinese.

3. Christina 01/03/2017 01:35

   Hello. Help me understand what happened to the Lenovo a328 phone? At regular work On the phone, errors popped up in absolutely all applications with messages like “an error occurred in the Mail application,” and so on with all applications. While I close the errors by clicking OK, they pop up again, and so on in a circle. Resetting to factory settings does not help. Resetting with or without archiving does not help. Applications are not deleted! A hard reset doesn’t help either, everything is in place, everything has errors that can be closed forever. My husband tried to reflash it, but now it won’t turn on at all. We did not switch to flashing mode; we installed the firmware when connecting via USB. So what's now? Where do the errors in absolutely all applications come from? Thanks for the answer.

   Igor 01/09/2017 01:29

   Hello! Please tell me, is it still possible to repair the Doogee X6 Pro after unfinished firmware (brick)? It doesn’t turn on at all, doesn’t vibrate, there’s silence on the screen, not to mention the recovery, completely zero. When connecting to a PC, when trying to flash it again in the sp flash tool, the following operations occur:
   1.Download DA 100%
   2.Format 100%
   3.Boot Load 100%
   4.Download flash 0%
   When I select Download Only, it happens Download DA 100% and Download Flash 0%
   Doesn't want to load Flash

4. Anton 01/26/2017 18:14

   Hello. I have such a problem, I put the phone on charge and then took out the battery and turned it on and after that the logo started appearing on the screen when loading and the loading does not happen and the same garbage with (dowland) Does it need to be re-flashed? And How? samsung gt-s7390

   Valentina 01/31/2017 21:27

   Hello. Please tell me the phone is Altacatel onetouch idol3 6045y. The battery ran out, the phone turned off, I connected it to charge and began to connect it, a vibration signal went off, the charging indicator lights up, but the phone no longer turns on. I took it to the service center, and there they told me that the memory in the phone had died, they couldn’t fix it. (And 4 months before that, I updated the software and after that my PC stopped seeing the phone via USB.) I would be grateful if you will answer me by email.

5. Alexander 02/04/2017 02:28

   Hello, the smartphone does not load beyond the splash screen, the recovery says an error loading the system, cache, data and memory (emmc) phone deхp ml5 with custom firmware and recovery. This happened on its own while playing music from approx., and suddenly errors started appearing after a reboot and an attempt to reinstall the firmware through recovery.

6. Borka 02/15/2017 19:40

   Such a problem. Samsung Galaxy 4s phone. When turned on, the Samsung inscription lights up, an animation plays and a black screen appears. It seems to be a problem in Android. Is it possible to fix this by flashing it and what is the best way to do this? (Through off, custom or neo program?)

   Ivan 04/09/2017 17:04

   Hello. My LG L70D325 does not turn on when connected to a computer in the device manager, it is identified as Qualcomm HS-USB QDLoader 9008 in the properties of the com port it says that the device is working normally. The computer does not recognize it as a separate device or drive; it is visible only in the device manager. LGMobile Support Tool does not see the phone either. Is it possible to revive him? Thank you.

7. Svetlana 04/17/2017 01:32

   Hello. Is it worth purchasing a tablet without firmware, does this happen, the tablet of the year does not have an operating system, and where did it go? Maybe the seller is not telling me something. The tablet is good, the price is right, but what should I do with it then?
   Tell. Samsung tablet galaxy note sm-p901 without a computer it is possible to install the firmware or what is the best and easiest way to do it. Stanislav 06.16.2017 18:34

   Hello, I flashed the phone using a flash tool, the firmware went through without errors, but after the firmware the phone does not turn on, does not enter the recovery menu, and does not respond to charging. The computer is detected for a second and disappears, then after a second it is detected again and disappears, what could it be? phone jinga basco s2

8. Olga 06/24/2017 23:07

   Hello everyone, my husband encountered a problem: megaphone login + took a long time to load (about 3 minutes), after loading, not a single application worked, errors popped up. I tried to reset it to factory settings - it gave me the error E: Unable mount ‘/cache’ After that it stopped loading altogether. I tried to reflash it via FT, it supposedly worked but there was no effect. It turned out that when connecting via USB to a computer, the connection periodically (about 2 seconds) is lost and reappears. It doesn't matter whether you connect it with a battery or without it. (The smartphone appears and disappears in the device manager, and so on in a circle.) Accordingly, it is not possible to flash it. What can you do about it?

9. Yuri 07/17/2017 10:52

   Hello, friends!! The phone with the problem does not turn on, does not charge. I checked the battery was discharged, charged it with a frog to 3.7, no reaction. I'm trying to flash with the official firmware, I sewed with all the jackdaws, the phone was determined by the flash tool as a preloader, the firmware went fine after the jackdaw in the circle was completed, I switched off, I juggled the battery, the phone turned on but stopped at the logo, when I connected the LBP, the consumption was 300 mAp. I tried to flash the format + dovload, the firmware passed the norm . but the phone stopped showing signs of life. I flash the download again, the firmware passes, but the phone does not turn on

10. Alexey 10.25.2017 23:22

    Hello. Samsung Galaxy S 4 mini. During the day the OK application froze a little. In the evening, when I tried to open the vk application, the error “application has stopped, send a report” popped up. I rebooted the phone and when I opened the application again, a similar error occurred. I reboot again, and a window opens almost full screen “Google services have stopped, send a report” I press cancel, the window disappears and appears again. And so on ad infinitum. I reboot again, the “Android update” window appears, although I did not allow or launch any updates. After that it freezes, the screen goes dark and it won’t turn on again. When you press the power there is a vibration and nothing more. When you press power + home + volume key - downloading opens. When you try to reflash the system, the following happens: one sees the phone, but when you press start, initalzation is displayed... and that’s all! I tried everything, ports, cord original and not original, tried it on another computer, changed versions one, tried installing recovery, the result is the same initalzation... Also when trying to enter the recovery menu when pressing three buttons vibration occurs and that’s all! black screen. What could have happened to the phone...

    Auto test; Manual test; Item test; Test report; Debug test; Clear eMMC; Version; Reboot. If you click Reboot, everything repeats, endless loading. The computer does not see the phone.
    Are there any options to revive it? Or is Bobby dead?

A factory reset removes all data from your phone's internal storage. These are photos, videos, music, applications - everything that was recorded during use mobile device. In this case, the SD card will remain untouched: the files on it will be saved after hard reset.

So, without thinking twice and considering that this is the most quick way solve all the problems, you reset the phone. Is there life after a factory reset? Is it possible to recover data on your phone after you have done .

Recovering photos and videos after a hard reset

1. I have a Samsung Galaxy Duos. I forgot my lock PIN code and had to reset my phone to factory settings. Lost photos, videos, contacts and much more. Can I return them? Tried different mobile applications, Did not work out.
2. . Apparently, they reset the settings - although the phone was password protected graphic key. After redeeming the phone, we discovered that the comrades who had stolen the flash drive had, of course, thrown it away. There are no backups. Mostly everything was in the phone's memory. How to recover photos and videos? Is this even real? In complete despair.
3. I reset the settings to Samsung phone Galaxy J5. After that it became like new. I would like to know how to recover photos, videos, music. All these applications were in the phone's memory.
4. I accidentally deleted files on my phone using wipe reset. Please tell me how can I restore them? Model Alcatel phone One Touch Idol2 6037K. Built-in memory. The battery is not removable.
5. Please tell me, is it possible to return a photo if we took pictures and the photos were not saved, they were just in the “camera”. The child forgot the password on the phone and simply took and reset the settings through the hardware buttons. Can we return the photo?

Answer. Yes, you can, but the likelihood of recovery depends on your persistence and the time that has passed since resetting Android. You can use the recovery method described above (by creating an image of the internal memory).

To search for photos in a connected disk image, you can use any software, even free software, like or (enable the deep scanning option). How to use them, watch in this video:

How to recover phone numbers after a factory reset

1. If you did not set up before the hard reset, this guide will help you recover deleted contacts and phone numbers after the reset.
2. If contact synchronization has been enabled (for example, via Gmail), connect your Google account and wait for the contact list to synchronize.
3. Check if there is VCF file on the memory card or in the internal memory of the phone.

How to restore applications

After resetting the settings, Instagram and another program are not installed. What should I do to install applications?

Answer. , as a rule, does not cause difficulties.

Some Android applications require more later version OS on your phone. After a hard reset, you roll back the Android version to the one that was installed by the supplier. Therefore, for good reason, you need to download Latest updates firmware for phone. This can be done through the settings.

To reinstall all applications, just connect Google account user. The applications will be downloaded and installed on your phone automatically - in their latest version.

What to do if your phone doesn’t work after a hard reset

1. I have HTC phone One V and after resetting the phone stopped working. The screen turns on, the HTC logo appears and nothing else happens. What to do?
2. Clicked on reset to factory settings. Now the phone says Secure Fail: Recovery and a yellow triangle. inside there is a black exclamation mark and again neither here nor there. The phone has not turned on for quite some time, what should I do?

Answer.

Method 1. Reset the settings again - deleting all data from the internal memory of the phone.

Since you do not have access to the Android OS, you can do a hard reset using the hardware buttons. For this:

1. Remove the battery and put it back into the phone
2. Press and hold the Volume Up button
3. In addition to this, press and hold the Power button

After which you will go into recovery mode to factory settings.

Note. The method of performing a hard reset is different on many Android devices. For details, see your smartphone's manual.

Method 2. If a repeated hard reset does not help, install an alternative - unofficial - firmware. We recommend looking for instructions on the 4pda.ru forum.

After resetting the settings, access to the account is lost

1. I lost my phone. When they returned it, I realized that they tried to reset the settings, but could not, because the Google Account interfered. How can I log into my phone now, given that I don’t remember either my password or login?
2. I accidentally reset my phone and thereby lost my Google account. I tried to restore it, but it popped up: there is not enough evidence. What should I do?

Answer. The problem can be solved quite simply. You need to go to this Google page and answer the questions. If the account belonged to you and you had recovery data (for example, a backup Email or phone), you will be able to restore access and “link” the account to your mobile device again.

Recovering file names

I had a problem with my phone: if someone called while I was using it, a message would appear that the Phone app had stopped. I asked on the forum and they said that I needed to reset my phone. After the reset, the problem was solved, but the music, it turns out, was in the phone’s memory. Is it possible to restore it or at least find out what kind of music it was?

Answer. You will not be able to restore the music. Find out file names - yes, but only if they are saved in the file table. To do this, use the recovery method from internal memory, which we described in this guide. This procedure is quite complicated and time-consuming.

Phone memory is full

My tablet with Android v4.0.3 was automatically reset to factory settings. After that I can’t load the application, it says: internal memory is full, free up some space. But the memory is clear. What should I do?

Answer. Although a Hard Reset deletes user data, it does not completely clear the phone's memory - unless you select the appropriate option in the menu.

Try manually deleting the files. The most convenient way to do this is through the Storage Analyzer utility for Android.

Internet does not work when setting up the phone

1. I forgot the unlock password for my Samsung Galaxy A3 2016. After resetting to factory settings and after the greeting, only the search for a Wi-Fi connection is activated, the “Next” button does not function. What to do?
2. I recently did a factory reset. Everything was fine, I turned on the phone, selected a language, connected to the Internet, then the “connection check” download began. This download is already on the second day, I don’t know what to do.

Answer.

1. Try setting up your phone via a different wifi network (the problem may be with the wifi router).

2. Enable USB debugging on your phone 3. Download and install custom Android firmware for your device (a rather unsafe method, suitable only for experienced users!)

After the reset, the notes on the phone were deleted

I restored the factory settings on Android, but forgot to transfer phone notes to another phone. What to do in this case? Is it possible to somehow recover text notes?

Answer. If you previously stored text notes in the standard Google notepad application, recovery is unlikely: after a hard reset, all application settings are deleted.

However, if you set up synchronization with Samsung Cloud, you can easily restore notes to Samsung app Notes by re-syncing them with your account.

Answers to other questions

Please ask any questions about recovery after a Hard reset using the form feedback. We kindly request: formulate the question in detail and preferably without errors.

I was doing encryption and there was a glitch. There was nothing left to do but press the "reset" button. But before the reset I had a bunch of photos, there were photos of my parents, travels, etc. I really need these photos, I’m already hysterical and don’t know how to continue living when your whole life was on your smartphone.

I accidentally turned my Android back to factory settings, i.e. I reset it, so all the photos were deleted, can I restore them using the application and which one?

Answer. After performing a factory reset, all data in your phone's internal memory was deleted, including photos. There are two ways to solve your problem.

1. Look for photos on your memory card, on the Internet (if you kept backups there).
2. To recover data in the internal memory, we recommend a simple program. You can download it on Google Play..

My friend caught a blocking virus on his Microlab phone. Naturally, no one wanted to pay hackers to unlock it. I reset his phone completely and now the language selection screen appears and then search for Wi-Fi. It doesn't go any further. I inserted the SIM cards, but it still won’t let me continue. What happened to him now and how to fix it?

Answer. This means that the problem is precisely that the phone cannot connect to the wifi network. Find a network with open access and try to connect. If it still doesn’t work, change the firmware to custom one.

The glass on the phone (Samsung A5) was replaced and the phone was reset, photos and videos disappeared. Is it possible to restore and how? I tried it through your program - it didn’t work.

Answer. Curious to know what recovery programs you used. The question also arises: where did you look for the deleted data - in the internal memory or on the SD card. As written above, a factory reset erases the internal memory, so you will need utilities like DiskDigger for Android. Another recovery method is by creating a snapshot of the internal memory and further searching for files on it.

Android 5.1 Lenovo A2010. I wanted to update, but I clicked on the factory settings and all the necessary photos and videos disappeared. I downloaded it, but it’s impossible to open it, i.e. doesn't look up on the phone. What should I do to recover deleted photos and videos?

Answer. Really. Tenorshare program Data Recovery can only be launched from a computer. It’s not a fact that with its help you will be able to return data after a hard reset (that is, resetting to factory settings). You need a way to recover from internal memory. See the answers above where we answered a similar question.

I did a hard reset on my lg D724 phone, having previously synchronized everything. But I missed the most important thing - notes from the notepad application. The wife had a lot important information in a notepad. Tell me, please, how can I restore this?

Answer. Try it. We haven't tested it, but the developers claim that MobiSaver can recover notes. However, it is important to note that after a hard reset, the internal memory is erased, and not all applications can work with it. So, to be honest, there is very little chance of getting your text notes back after a reset.

I have samsung galaxy s7 edge. The problem is that when I entered the camera, it gave me the following notification “Camera error warning”, after which every time I enter the camera the phone gives me this error. I reset the phone to factory settings, but it didn’t help... clearing the cache in the camera settings and I reset its data, but all my efforts were even, nothing helped. I went to the service center and they said that they did not have the equipment to disassemble and see what was wrong with the phone, and in return they could send it to Moscow for repair, but it will take weeks or more I don't need it. Is it possible that if I roll back the phone to previous version OS, that is, 6.0, since I have 7.0. Or just reflash the phone. Tell me, will this help? If not, then help and tell me a couple of ways to correct this error.

Answer. Go in and check if the camera is working. This will help identify whether additional applications you installed or along with the firmware are affecting the camera.

Perhaps you are using custom firmware - if so, we advise you to find alternative versions or reflash the phone to the official firmware.

If resetting to factory settings really didn’t help, you need to contact a Samsung service center or, as you mentioned, send it to Moscow for repair.

My phone has been reset to factory settings, how can I recover data from my phone? I tried it through applications from Google Play, almost all of them require root. What is it and how to get it?

Answer. Root access (or superuser rights) gives recovery programs access to the file Android system full control, including deleting and overwriting files. Although, in fact, recovery programs only need access in read mode.

Even if you find an application that does not require root, the likelihood of recovery will be extremely small. Try installing the KingoRoot application (root installation in a few steps) and DiskDigger for Android, it should work.

After reset Prestigio settings NK3, the system writes that the sd card is not supported and suggests formatting it. The reset was carried out with the card removed. There is a lot of necessary data there, is there a solution?

Answer. Most likely, the hard reset did not in any way affect the safety of the data on the memory card. If you removed the memory card while other files were being written to it from the phone, the SD card's file table may have become corrupted. You need to connect it to your computer or laptop via a card reader, check for reading errors standard utility Windows. If the errors are corrected, the SD card should open on the phone. If not - Recuva program or DiskDigger with Dig Deep mode should find all files.

My wife did a hard reset on her phone Samsung Grand 2 Duo without making a backup copy. Photos and music are not so important, everything was lost telephone contacts and failed to recover application data from Play Market. In all applications, everything had to start over. Please tell me, is it possible to somehow restore this?

Answer. The likelihood of recovering user data from applications depends on each application individually. So, if user data was stored on an SD card, then you can restore the data. Otherwise, after a hard reset, you need to scan the internal memory in an attempt to find each individual application file (the likelihood of doing this is quite small).

Phone contacts can be imported from a SIM card - of course, if you took care of a backup copy of your contacts in advance. Check if your contacts are synced with your account Google entry and assigned to it by the Contacts service.