What to do if Google Play Market does not work on Android. Account registration actions

All tips

Services Google Play are needed so that you can update Google applications or install new applications.

They ensure the functioning of important applications, among which we can highlight such as.

You can also configure privacy, access to necessary applications, which are responsible for energy saving.

Thanks to the application's services, a wide variety of games will become more convenient, searches without access to the Internet (in offline mode) can be speeded up several times, and maps installed on the gadget will look more realistic.

What Google Play services are responsible for

Google Play is pre-installed software on almost all devices.

Its main task is to ensure the normal functioning of the most important applications on your device.

Among them are the following: authentication in certain Google services, synchronization of contacts on your device with other gadgets, access to energy saving and privacy settings.

Google Play Services: How to Update

Application developers are working tirelessly to updated versions, which try to remove errors found by users in previously released versions.

Updates are usually downloaded automatically if your device is connected to .

How to update applications if your device long time no connection to the Internet? To do this you need:

Connect your device to the Internet. It is recommended to use unlimited Wi-Fi connection, since some applications draw a lot of traffic.
Open, in the search type “Google Play Services”.
A window with applications will open, under each of which two options will be offered: “update” and “delete”. When you click on the first one, your applications will be updated.

Google Play Services: Most Common Errors

What to do if your gadget shows "In Google app"An error occurred"?

It all depends on what kind of error it is. Let's look at the most typical of them and methods for solving them.

Most often it occurs as a result of bad things. Reboot the gadget and .

If the problem persists after rebooting your device, try visiting the store via Mobile Internet. You can also try cleaning Play data Market.

Most likely, your Google account has either been deleted or “banned.”

You need to delete the installed account, then first create it, then add a new one.

The path to uninstall is as follows: first select Settings, then the tab Common parameters, the next step is Accounts, select Google.

Most often it occurs if the application and Google services themselves are updated at the same time.

The best option The solution is to wait until Google Play updates, then set the application itself to update.

With this error, you cannot download this or that application, or update it.

This may occur when using multiple accounts on a gadget, or when trying to purchase the same applications for two or more accounts.

First, delete the app on one of your accounts.

If this step does not help, you need to clear your history Google search Play (the path is as follows: select the item Play Settings Market, then click Clear search history).

Such errors may indicate that this or that application cannot be downloaded due to problems with the account itself.

How to solve the problem: you need to start new account, having first deleted the old one.

The removal path is as follows: Settings – Accounts – delete account (non-working). After which you need to reboot the gadget, then go to accounts. Now log into the newly created account.

Then go to Settings, select Accounts, then Google, find, click All, then delete old data.

One of the most common mistakes. Indicates a lack of space where the application is downloaded and installed.

First, you need to free up space by deleting those applications that you no longer need or multimedia.

DF-BPA-09 Error Processing Purchase

An error may occur when trying to purchase an application.

To fix it, you need to follow the following path: go to Settings, select Applications, then the All button, the next step is to select Google Services Framework, then you should clear the data of the application that cannot be installed.

Error 941/927/504/495/413/406/110/rh01/rpc:aec:0

Such errors may occur when you try to download applications from Google Play. The causes of errors can be different, but the way to overcome them is universal.

First you need to start deleting all data installed application Google Play.

To do this, you need to go to Settings, then select Applications, go to the All tab, then select Google Play, click Clear data and.

If this method turns out to be ineffective and errors still remain, try completely deleting your account from the gadget, then reboot your device and try to log into your own again.

When this error appears, there is no need to worry about your gadget or software - the problem lies in the servers Google, which for some reason beyond your control have become unavailable for some time.

The only method to solve the problem is to wait a while until the servers are restored.

Google Play doesn't work: how can I start it?

In Google Play, just like in any other applications, certain errors are possible.

You can find a way to solve the problem different ways. Below are more details about the most effective ones.

Check your Internet connection. The first step is to check whether your device is connected to the Internet (Wi-Fi or ).

If you are connected to Wi-Fi but there is no network, rebooting the router may help.

Reboot your device. An effective method that can help in almost any situation that arises both in the Android system itself and in Google Play in particular.

First clear cache, then you need to delete data in Google Play app.

Find the Settings section.

One of the most popular operating systems for mobile devices today is Android. It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports began to arrive about problems with one of the main services of Android devices, namely Google Play. When logging in, the application began to display an error: “A reliable connection cannot be established.” The system help provided by the suppliers does not help. Then how to solve the problem that has arisen?

Fast and easy

To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the "Unable to establish a reliable connection" error is based on system settings. You just need to check system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will consider that the validity period of the certificate has not yet arrived or has already passed.

Clean up

This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the “Unable to establish a reliable connection to the server” error.

Reset your phone to factory settings. You can use special programs that application developers offer, or find instructions that are specific to your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when complete cleaning phone. To add a new account, do the following:

Download the AddAccount application via your computer or phone browser.
Write the downloaded apk file to the initial directory on your phone's memory card.
IN standard browser enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
Follow the link.
Launch the program. Enter your email on Google and click Add Account.
When a message appears about wrong password enter it and continue. That's it, you have a new account.

In addition to drastic methods, there is also a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to the temporary and personal data of the application. That's why possible exits From a problematic situation, you can look in another area.

Freedom

Statistics show that sometimes problems with Google Play can be related to other applications. In particular, the Freedom program. She is responsible for purchases in the application we are considering. The problem where you can't establish a reliable connection to the server can occur if you downloaded and uninstalled Freedom without first forgetting to turn it off. As is clear from the above, to return everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete it.

Internet

If the previous method did not help you, you should check your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur with some providers, but incorrectly. Before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If you still need to return to the initial option, download the Set DNS application. Install DNS address 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another option for why a reliable connection to the server cannot be established is possible blocking server. In order to check this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with anyone text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.

YouTube

The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.

A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses for registration) will help you cope with this problem. Google account). The bottom line is that you just need to launch the application and go through it to your GMail account.

other methods

And finally, it is worth mentioning two more extreme measures. The first of them is “Hard Reset”. Complete device reset. To do this, go to the application menu, select "Settings" - "Backup and reset". After that, in the last window, click "Reset". And delete everything. After which the device should return to its original state. You will have to download all the programs again and set up an account.

Flashing. Update the operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors that occur to users.

That's probably all that we could tell you and advise you to do when the error “Cannot establish a reliable connection to the server” occurs. We hope our article helped you.

Buying used or new chinese smartphone, be prepared for the fact that it may not have the Play Market and other Google services. In such cases, you have to install software with his own hand. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

failure of the operating system;
using inappropriate firmware;
damage installation file APK;
incorrect deletion of the Play Market previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

Downloading another installation Play file Market.
Non-standard installation of Google Play.
(tablet).

If Play Market is not installed on your gadget, the first thing you need to do is download another one from the Internet APK file. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be re-installation Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it is worth noting the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflicter. In this case optimal solution The problem is resetting the OS to factory settings:

A Hard Reset will entail erasing all user data from the phone. Therefore, first important information It is recommended to copy it to a safe place (for example, to a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was bought secondhand, that is, it was already used before you, it is possible that former owner I previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, as a result of which the residual files. They are the ones that can cause a failure when re-installing Google services.

Usually residual files are hidden in data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need a file Root manager Explorer, which works great with system directories.

Every third owner of a gadget running an operating system Android systems, I saw error notifications on the screen. Most of them are related to the operation of Google Play services. Basically, you see a notification like this: An error has occurred in the Google Play services application. This kind of malfunction is a failure of this program or system applications, which interact with each other. In this article, I will describe what errors exist related to Google services Play and I will indicate methods that will help you get rid of them.

Error without number

Problems and error notifications in Google Play services are common. Many of them have their own number, which can be used to determine what exactly the problem is or help narrow down the search for solutions to the problem. It also happens that Android did not indicate the error number in the Google Play Services application.

In this state of affairs, you can take turns performing the following actions:

Errors with number

Errors with the number help identify the fault. Each code contains information that will help in troubleshooting. There are a lot of notifications with codes, so in this article we will sort them in ascending order.

Unknown error code during application installation -24

Error 24 when installing an application on Android occurs when there is a “data overlay”. Usually appears during reinstallation program that was already on the device. The reason is a conflict when installing new files with the “previous files” of the application remaining in the system.

To resolve the problem, you must remove previous files applications. For this you will need. Using the Root Manager or Root Explorer applications, which run with superuser rights, go to the folder sdcard/android/data/ and remove outdated files of the desired program.

The application could not be loaded due to error -101

Error code 101 notifies you that your Android device is running low on memory free space. To resolve, free up memory:

Google Play Services app could not be updated due to error 403

Typically, the problem occurs when you try to pay for an item in the Play Market when two or more Google accounts are connected to your Android device.

Elimination process: Leave only one account with which you wish to make a purchase. This instruction will help on Android. Then uninstall the program with which the problem occurred and repeat the purchase again.

Advice! Read the information at the link if you received a 403 Play Market error code in another application.

Error code 413

If you work for Android device through a proxy server - this may cause some malfunctions. To resolve, do the following:

clear the cache, stop running, and then clear the Google Play Services app data;
do the same with Play Market;
Clear cached data from the Internet browser you are using.

Code 481

The cause of the malfunction is a malfunction of the Google account.

The solution is to link a new account after deleting the old one:

Android error 491

Error code 491 occurs when downloading programs from the Play Market or when trying to remove them. Corrections:

Error code 492

The problem occurs when there is a malfunction virtual machine Dalvik, powered by java language and is an integral part of the Android operating system.

To get rid of the error, clear the cache and data in the Google Play Services and Play Market applications. If the error code 492 notification continues to appear, you can do the following:

Important! Both methods delete personal data from Android devices! To save necessary information make a copy of the data.

Error code 495

Error code 495 in the play market is associated with malfunctions in the Google Play Services and Google Service Framework applications. Try clearing the cache and application data: go to Settings → Application Manager → open the right application→ click "Clear cache" and then "Clear data". Then check your work. Removing it may also help. Play updates Market.

If the problem persists, disable your Google account on the gadget, restart the device, and then log in to your account again. To do this, see the fix analogy.

Error 498

The problem is that your device's cache is full. It needs to be cleaned. It can be cleaned:

Error 504

The malfunction is similar to the error with . The solutions are the same.

Error 911

Often the problem is related to the end of authentication with using Wi-Fi on any web page that requires authorization. To troubleshoot:

Error 919

Notification code 919 appears if there is not enough memory on the device to download the application. To successfully download the application, free up memory from unnecessary programs, photographs and other media files.

Error 920

The malfunction occurred due to problems with Wi-Fi connection. To fix this:

Error 921

Notification code 921 is associated with blocking of new applications during installation. To eliminate in Play programs Market and Google Service Framework clear the cache. How to do this, by .

Error 923

Code 923 when loading applications occurs due to a full cache or during program synchronization. How to fix:

Error code 926

A notification with code 926 appears on the screen of an Android device when downloading any programs from Google Play. To resolve, try the following:

Error 927 in Play Market

Basically, the error can occur if you are trying to download an application on your Android device at the time when Play app Market is being updated. In this case, just wait until the procedure is completed.

Malfunctions with code 941 - 942

Failures are also associated with the operation of the Play Market. How to fix:

In Application Manager, stop work Play Market. Then clear your data and cache.
Perform similar actions with Google programs Framework and Download Manager.
Disable Google profile, restart your device and sign in to your account again.

Server error RH-01

Afterword

Many system-related problems Android applications, can be solved by simply clearing cached data, deleting updates or conflicting applications. Some are solved with settings Wi-Fi networks or by re-logging into your Google profile on your device. In more severe cases, resetting or editing can only help system files using root rights.

To protect yourself in the future from common mistakes, follows:

use optimized applications;
periodically clear cached data and delete junk files so as not to completely fill the device memory;
When downloading programs, use a stable Wi-Fi connection.

That's all! I will be glad if you solve the problem and write about it. If you have any questions or need advice, write in the comments. Perhaps together we can help you.

Good luck and may your gadgets be in good working order!

Owners of Android devices, which are required to be linked to a Google account, are often faced with the fact that Google Play services do not work. “An error has occurred” - this notification appears on the device screen. However, not all users pay attention to the accompanying code, which is necessarily present in the description. How to get rid of this scourge? There are several simple methods, which will be discussed further.

Why does Google Play error occur?

First, let's look at the reasons why mobile operating system When I try to access it, it says: “Google Play services error.”

In most cases, it is believed that such a failure is associated solely with the performance of the software products, which may not function correctly only due to the fact that the programs responsible for this are themselves written with errors, which appear when you try to run them on Android systems. Less common is a Google Play services error on a tablet or smartphone, when the functionality of the system is disrupted due to user intervention (for example, when installing unofficial firmware or forced installation of an OS modification that is not supported by the device itself). Many Android device owners, unfortunately, try to do such things without thinking about the consequences. After all, if the device itself reports that the supported version of the OS is version 4.3, it does not need an update, and 4.4 is not supported, there is no point in trying to install something on top. Alas, this often leads to the most tragic results (installing firmware or new version The OS is possible, but all this will not work at all after a mandatory reboot).

What does Google Play services error mean?

A failure of this type itself means only one thing: for some reason, access to them is blocked, despite an attempt to log in using the existing registration. It is possible that one of the applications was installed or updated incorrectly (which, by the way, occurs most often when the installation of updates is not completed due to the incomplete download of the installation distribution when the connection is interrupted).

If you approach the problem of a Google Play Services application error appearing on a mobile device in the most serious way, you need to pay attention not only to failures associated with the services themselves, but also to the settings of your own device. And here the issue of communication comes first. It may very well be that during the connection there was some kind of fleeting failure related to the operation of the network module or router (which is observed quite often).

Google Play services error: how to fix?

Provided that the user accesses the Internet by connecting to a private virtual network through Wi-Fi module And wireless router(router), the simplest solution to fix the problem is to simply reboot your smartphone or tablet (especially when there are no problems with other devices).

If there is no connection at all, it is advisable to subject full reboot and a router. But at the same time, you should not press the reset button for a long time. This may not have any effect. It's best to unplug your router for about 10-15 seconds. This is quite enough for a complete reset of the parameters to occur. After the router has fully booted, you can try to start the services again. Sometimes, however, it may take more time to reset the parameters, depending on the router model. However, in most cases fifteen minutes complete shutdown enough (at least for TP-Link devices and D-Link does).

Problems with software availability on the server and interpretation of failure codes

It is possible that when trying to download or install an application, a Google Play services error may only be due to the fact that this applet is not on the server and has not yet been excluded from the list available applications. This service has such errors constantly (almost every day), especially if you take into account permanent output program updates with the removal of old versions from the repository.

Additionally, you need to look at the code present in the problem description. You can usually find varieties of the 900, 500, 400 and 20 series. For example, Google Play services error code 921 may indicate the impossibility of using keyboard shortcuts for quick access, calling a particular function or installing an application on the device, failure number 905 generally refers to the type unknown errors etc.

Services and garbage disposal

Reboot method mobile device or restarting the corresponding service does not always help. Again, Google Play services may not work. An error has occurred. What to do in such a situation?

It is believed that one of the most common reasons for such situations may be the banal clutter of the service buffer, which contains an excessive amount of cached data. Let's say Google Play Services error occurs again. How to fix the situation? Yes, just clear the cache of the most called application, which is this moment crashes. This is done quite simply in the application settings, where you select the appropriate service and delete data.

To avoid studying manual cleaning, you can use special utilities. Programs like mobile ones behave quite well CCleaner versions or All-in-One Toolbox.

As evidenced by user reviews on the Internet, quite often the problem of errors can be associated not only with the service itself, but also with the presence of a browser in the system Google Chrome, which is directly related to Google services Play. In the very simple version actions it can not be used or deleted. To access the Internet, you just need to install another browser. Along the way, it’s also worth removing various kinds of RDP clients, like Chrome.

Deleting service data at the root user level

But even in this case, the Google Play services error may appear again. What to do in a situation where the owner of a smartphone or tablet has superuser rights?

Normally clearing application data in the appropriate settings may only work for a while. Therefore, you can easily remove all services. But then you will have to install them manually, having first downloaded the necessary APK files from the Internet and enabled permission for USB debugging mode.

For those who have no idea how to get root access, we can recommend using a small applet Kingo ROOT(by the way, the version is for PC). This program, for example, when connecting smartphones Sony Xperia to the PC independently installs the appropriate firmware with a driver and provision full rights to remove system applications “hard-wired” into the OS, which most users find basic set not even needed.

Update problems

Now let's see how to remove the "Google Play Services..." error, based on the fact that this type of failure can be caused by automatic installation updates for the service itself.

IN in this case use additional utilities not necessary for system optimization. Simply enter the applications section, select the service you are looking for and click on the uninstall button installed updates. Even the developers themselves admit that some of them turned out to be, to put it mildly, “clumsy.” After removing the updates, you should restart the device and turn on the connection to access the Internet. New (normal) updates will be installed immediately. This, by the way, is a big plus for developers who try to take care of troubleshooting problems in a timely manner.

Account registration actions

If this is not the problem, and the Google Play services error appears again, you can also complete removal own registration.

To perform such actions, you need to log into your account and choose to delete your account. There is nothing wrong with this, because when reboot again device, the system will automatically prompt you to either log in using your existing account, or create a new account. All you have to do is enter the required data and continue downloading the device.

Full reset

If after this a Google Play services error appears, you should take advantage of the opportunity full reset settings to the so-called factory state.

If this option does not work, you can use utilities specially designed for this. Again, let's take the Sony Xperia line as an example. To restore them there is good utility Sony PC Companion (analogues can also be found for other devices). Just connect your smartphone to your computer, launch the program and select the mode full recovery factory firmware. It will be downloaded, installed, and after that the user will receive a “clean” device (in software terms), as if he had just purchased it.

Hard Reset (Wipe data/Factory reset)

Finally, if recovery does not work, many recommend using the function only as a last resort forced reset Hard Reset.

How relevant is this? Well, perhaps only for those cases when none of the above methods help. But you should be very careful with the process itself, because running it on non-original firmware can only lead to the device stopping working altogether.

In such a situation, even applets for installing firmware like SP Flash Tool won't help. The application itself can cause a lot of conflicts, not to mention the failures described above. And when misuse or setting the wrong parameters (or when trying to install “wrong” firmware), the situation may be aggravated by the fact that the device will have to be thrown away, since even the most modern methods and by means may turn out to be completely impossible.

Brief summary

In general, as is already clear, eliminate the failure, unless, of course, you resort to extreme measures, it can be done quite simply. Based on the statistics provided by Google services themselves, we can conclude that clearing the service cache and re-registering after deleting your account gives the most tangible results.

System recovery by completely resetting all parameters must be used very carefully, since installed programs will be deleted after the reset. At the same time, it is worth paying attention to own registration. If re-entry turns out to be impossible, you will have to create an “account” again (register in postal service Gmail, which can be done even from a desktop computer terminal or laptop).