iPhone stuck on iTunes for reasons. IPhone won't turn on and asks for iTunes? No problem! Free recovery method using Tenorshare ReiBoot

IN Lately For many users, iTunes freezes when connecting an iPhone, which makes it difficult to update software and download photos, music and applications. Official representatives of the company do not comment on this matter, so you have to find a solution to the problem yourself. We recommend performing all steps one by one, because at any stage the problem can be resolved and you will not need to move on.
First of all, check out the company’s news feed, where information about problems with the operation of the application may appear and possible ways its elimination.

Typically iTunes freezes due to the following reasons:

1. Outdated or problematic software;
2. Problems with automatic synchronization;
3. Downloaded podcasts;
4. Account;
5. Exposure to viruses or spyware.

Software Update

If iTunes freezes when you connect your device, the most likely cause is a software failure. Another one probable cause- usage outdated program, which has not been updated for a long time, as a result of which it cannot function correctly. You can solve the problem as follows: go to the center Windows updates and download current versions Software for your PC. But this method works only on official Windows builds. If iTunes freezes, you can download the latest version using the Apple updater or by downloading it from the company’s official website.

Disable automatic sync

Problems with iTunes when connecting an iPod may occur if there are problems with automatic syncing. In this case, you will need to disable it. You can do this by going to the “Edit” menu, and then “Settings” and clicking on the “Devices” tab. Next you just have to do active option"Prevent automatic synchronization", checking the box next to it. Confirm the changes and close the menu. We reconnect the iPad, if iTunes no longer freezes, then the cause was certain content. To completely eliminate the problem you need to: disable all types of content in the synchronization menu, iPad sync, and then activate each content type in turn and test until the program freezes. Once you've identified the problematic data type, remove it from your iPad.

Turning off podcasts and external modules

If when connecting iPad program freezes, then possible reason there may be a variety of saved podcasts. It will be easy to fix the problem; to do this, you need to remove them. Select the episodes and click "Delete". Next, you will need to restart your iPad or iPhone, reconnect to your PC and enter the program again.
If the above solutions to the problem did not help you, then you need to try connecting your iPhone to another computer or logging in under another account. Close iTunes, go to drive C, where we visit the “Users” folder, and then open “Application Data” and “Apple Computer”. Next is “iTunes” and “Plug-ins”. Copy the files and paste them onto the desktop of another PC. Re-open the application and check for the problem. It is important that the computer being tested has installed latest version iTunes.

New account

We recommend creating a new account and checking if the hang continues. To do this, open the “Start” menu, where we select “Control Panel”, click on “Add and remove accounts”. We create a new one and act on simple recommendations, then go to “Start” again and select “Log off”. We log in to the system under a new profile, open the program and check whether the malfunction remains.

If when connecting iPhone program hangs again, then do the following:

1. Check your PC good antivirus and if detected, erase all malicious objects;
2. Clear startup, leaving only really necessary programs in it;
3. Update software your computer or restore factory settings.

other methods

If none of the above helped you, then all that remains is to backup your iPhone. It is necessary to provide for the following points: save all data using an Internet connection, sending it to your email address and also do backup copy files by transferring them to your PC. If the problem does not recur after creating a new account, then to restore functionality you will need to restart the device, turn on the application using the old account, and then create a new media library and see if the error occurs.


If the problem no longer exists, you can return it. previous version media libraries, which can be done as follows: turn on the program again, while holding down the “Shift” key, and in the menu that appears, select and then restore the media library file that you used earlier.

Cord and iTunes icon It may suddenly appear on the iPhone screen during an IOS firmware update. This error means that during the installation process the connection to the Internet was interrupted or there is not enough memory on the phone to install additional components.

If after iPhone updates asks to connect to iTunes, you will not be able to use the phone normally. The device stops responding to attempts to turn on and launch the desktop. Let's take a closer look at how you can easily fix the update problem and restore your phone's functionality.

The reasons for the error include the following:

• Incorrect installation of new firmware;
• Sudden disconnection of the cord while updating the phone via iTunes;
• Error when trying to install jailbreak;
• Damage or displacement of the Wi-Fi module chip.

Standard recovery methods

If you encounter something like this software malfunction, first try rebooting Recovery Mode. The fact is that the image of the cord and the iTunes icon means that recovery mode is running on the iPhone, however, due to software error it cannot complete. Press simultaneously Home buttons and Power for 15 seconds. Next will happen restart phone, and the error will disappear.

Rollback to backup. For this method you need to do iPhone connection to desktop iTunes app. Next, open the main program window and in the “Restore” field, roll back the phone to a previously made backup copy. This will take 15-20 minutes.

In most cases, all the recovery methods presented above will be able to resolve the error and the iPhone will automatically reboot. However, there are several other reasons why the iPhone asks to connect iTunes.

Exiting Recovery Loop

The cable and the iTunes sign can mean more than just active mode recovery, but also an “eternal cycle” of attempts to do the same recovery, that is, Recovery Loop. In the second case, it is not so easy to get the phone out of this state, because instead of the operating system, the smartphone re-loads the error screen.

You can exit Recovery Loop using the Tiny Umbrella utility. After installing the application on your PC, you need to connect your iPhone to your computer. The utility automatically recognizes the connected device. Then follow the instructions that appear in the main program window to complete the setup. Another application that eliminates the endless Recovery Loop is RedSn0w. Connect your iPhone to your PC. In the main window of RedSn0w, click on “Extras” - “Recovery fix”.

Damage to the Wi-Fi chip. What to do in this case?

If all the methods described above did not help you solve the problem, you can say that the module on the iPhone is damaged Wi-Fi connections. When trying to activate the device, the system cannot find Wi-Fi. Next, the recovery mode and the iTunes connection window are activated.

To fix the problem, you can reroll the existing chip. Remember that poor quality work can lead to damage to more important components of the phone, for example, the central processor.

You cannot replace the chip separately, since immediately after the first attempt to turn on the iPhone, the phone will not be able to identify the authenticity of the part. As a result, you will receive a non-working “brick” that can no longer be restored. The only one effective method repair - replacement motherboard on iPhone.

Any instructions for self-repair You can find your iPhone on our website, or call a specialist for to any place convenient for you.

After an unsuccessful flashing, you may encounter a problem on the device screen such as the iTunes icon and USB cable. If you updated via iTunes, then you will see in it the number of the error that occurred during the firmware update. Below are some types of errors that may appear in iTunes.

Decoding iTunes errors when the phone shows “connect to iTunes”

Error 1

Causes :
You are trying to downgrade the firmware to something that is not supported by your device or iTunes.
Solution :
Make sure that you are using the firmware for your phone, and use iTunes that matches the firmware you want to upgrade to.

Error 2

Causes :
The problem with ASR usually occurs with custom firmware with hackactivation and unlocking that uses a bad ASR Patch (Sn0wBreeze younger than 1.7 had this problem)
Solution:
Use different firmware.

Error 3

Causes :
The problem is most likely in the modem part.
Solution:
It is necessary to carry out diagnostics in Service Center

Error 4

Causes :
iTunes can't connect to service Apple servers
Solution:
Most likely you need to check your connection to Apple servers. It is also worth paying attention to hosts file, V Windows folder and, if possible, comment out the “#” lines with different IP addresses.

Error 5.6

Causes :
The firmware cannot be installed either because the boot logos are damaged, or because the device is entered into the wrong service mode
Solution:
A very rare error, you can avoid it by restarting the device in DFU mode and downloading the firmware via iTunes by clicking the Restore iPhone/iPad button

Error 8

Causes :
The difference is in the firmware for the device, also the error itself rarely “pops up”, in most cases error 3194 appears
Solution:
Try installing a different firmware version, as most likely previous firmware no longer subscribes

Error 9

Causes:
Kernel Panic - kernel error when flashing, analogue of BSOD ( Blue screen death) on Windows.
Solution:
The same occurs with custom firmware. It is worth rebuilding them or using others.

Error 10

Causes:
The firmware does not have LLB (Low Level Bootloader), without it the system becomes impossible to boot.
Solution:
Do not use custom firmware without modem upgrade from older versions of PWNage Tools and Sn0wBreeze.

Error 11

Causes:
The firmware is missing BBFW.
Solution:
Use another one, or add missing file to IPSW through the archiver.

Error 13

Causes :
There is a problem with the USB cable or connector on the device itself, an error also appears when you try to install the beta version of iOS
Solution:
Check to see if there is any damage to the bottom dock of your gadget, as well as to the cable itself with which you are trying to flash the device. If you are trying to update to a beta version, try to use a different one or, if possible, use OS X to install such firmware.

Error 14

Causes:
There is a problem with the firmware after jailbreak, try to recover with custom firmware. If that doesn’t help, the problem is in the USB.
Solution:
Restoring from custom firmware, or changing the port/computer

Error 17

Causes:
You are trying to “Update” a custom to another custom.
Solution:
It is necessary to “Recover”, preferably from DFU or Recovery.

Error 20

Causes:
The device was initially entered into Recovery Mode and failed to enter DFU
Solution:
It is necessary to start the device from the very beginning DFU mode and reinstall the device for updating

Error 23

Causes:
Typically a hardware error. It is also expressed by the fact that the phone cannot find out the IMEI or MAC address.
Solution:
Take it to a service center, or if you are happy with an iPod without WiFi and BlueTooth, then flash it using iTunes 9.0.2 and these instructions

Error 26

Causes:
NOR has not been version checked.
Solution:
Change the firmware file.

Error 28

Causes:
There is a problem with the device memory.

Error 27 and 29

Causes:
Cycling error when restoring in iTunes 8-9.1
Solution:
Use latest itunes or any version of iTunes for Mac.

Error 31

Causes:
The device cannot exit DFU mode
Solution:
Most likely there is a hardware problem with the device itself; for this you need to diagnose the gadget

Error 37

Causes:
The LLB in the firmware has been replaced with an analogue from a different device model.
Solution:
Rebuild custom or use another one.

Error 39, 40 and 10054

Causes:
Problem with access to activation and signing servers. Also, with error 40, there may be a problem with the Nand memory, processor or RAM.
Solution:
Try disabling the firewall and antivirus and flashing again. If the error remains, then you need to take the device to the Service Center for diagnostics, since most likely the problem is in the hardware.

Error 10**

Causes:
Occurs when downgrade / upgrade to a baseband different from that of the firmware. This doesn't mean the restaurant failed - it just tells you that the phone's firmware doesn't match the baseband.
Solution:
Use The Frimeware Umbrella to turn on your phone after an error (Kick Device Out of Recovery).

Errors 6 and 10

Causes:
Occurs due to a problem with your firmware - usually if you use the wrong boot/recovery logo.
On firmware 2.0, error No. 6 may indicate that you are not in DFU
Solution:
Upgrade to new custom firmware and use the correct boot/recovery logo or standard ones.

Error 1600 and 1611

Causes:
Custom firmware is not designed for DFU.
Solution:
Use Recovery Mode

Errors 16**

Causes:
The system for checking signatures of firmware files is not disabled.
Solution:
You must jailbreak before installing the custom, if you used Spirit you must also disable signature verification manually. To do this, install the Spirit2PWN package from Cydia.
JailbreakME.com is not suitable for installing custom firmware.
If you install custom iOS 4.1 and higher from PWNage Tools, then you need PWNed DFU - we do it through RedSn0w or PWNage Tools

Error 1619

Causes:
iTunes cannot access your iPhone because... he is too old to work with your device
Solution:
Update iTunes.

Error 1644

Causes:
Firmware reading session interrupted.
Solution:
Do not touch the firmware file while iTunes restores your phone; make sure that kheubt programs do not manipulate this file.

Error 2005

Causes:
Error in iPhone responses. Typically caused by mechanical damage.
Solution:
Check the dock connector.

Error 3004

Causes:
An Internet connection is required for flashing.
Solution:
Make sure that your computer is connected to the Internet and that nothing is preventing iTunes from using this connection.

Errors 14**

Causes:
Damaged firmware file. Or USB port.
Solution:
— Download the firmware file from another source.
— Replace the wire, port, computer.

Errors 20**

Causes:
Data cable or USB port failure
Solution:
Change the data cable USB ports, if possible, try another computer.

Errors 3014

Causes:
The response time from the Apple activation server is too long
Solution:
You need to restart your computer/laptop and also “reboot” your Internet connection

Error (-39)

Causes:
iTunes can't download purchased music from iTunes Store
Solution:
1) Put iTunes version 9 or higher.
2) If you are using Web accelerators, turn them off and restart your computer.

Error (-3221)

Causes:
iTunes cannot contact the iTunes Store due to file blocking.
Solution:
Change the access and permissions of iTunes and iTunesHelper to unlock their ability to forward data to the remote server.

Error (-50)

Causes:
The error occurs after the sent request times out.
May be caused by:
-Browrdman
-Firewall
-AD filters
-Antiviruses
Solution:
If you have any of the programs listed above, configure them so that iTunes can contact itunes.apple.com and ax.itunes.apple.com
If an error occurs when loading video content.
Delete the video download cache, it is located in
Mac:
~/Music/iTunes/iTunes Music/Downloads
Note: The tilde (~) refers to your Home directory.

Windows Vista:
\Users\username\Music\iTunes\iTunes Music\Downloads\

Windows XP and 2000:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\

Find the file to download the video, its extension will be TEMP (*.tmp)
Start downloading again.

Error 9808

Causes:
Error when registering in the iTunes Store
Solution:
Start - Control Panel - Internet Settings - Advanced and check SSL 3.0 and TLS 1.0.
Afterwards restart your computer

Error 39

Causes:
Error when trying to sync photos.
Solution:
Try creating a new album in iPhoto.
Keep the album empty and only sync your iphone to this new album.
This will delete any photos that you have synced to the iPhone.
Now put some photos into a new album and sync your iphone.
If the synchronization went well, add a few more photos and sync your iPhone.
Keep going through this process until you get the same error.
If you get the same error, then you know that one or more photos in the last batch are causing the error.

Error 13001

Causes:
Broken iTunes library file
Solution:
Create new file iTunes library - by deleting it and then opening iTunes and it will re-create it iTunes Library.itl

Errors 13014, 13136, 13213

Causes:
Software hole in iTunes
Solution:
Solution 1
Make sure you have the latest version of iTunes installed on your computer.
Solution 2
Close and reopen iTunes. If the problem persists, restart your computer.

Errors -1

Causes:
Error in the modem part of the device
Solution:
It is necessary to diagnose the device at the Service Center, since this error cannot be solved using the repair software.
Directions to Apple Service on Sumskaya 82:

If you have any questions. You can contact us - or by calling the numbers below. We will be happy to help you.

Our address:
Kharkov, Sumskaya street 82

Schedule:
Monday - Saturday from 10:00 to 20:00
Sunday - from 11:00 to 17:00

Y many iPhone users 7 USB cable and iTunes icon will appear on the screen after updating to iOS 10/iOS 11, usually in this case, your device is considered to have already entered recovery mode. After the series " Unknown errors“It came to a black screen with a picture of a cord and an iTunes icon, the service said that there was a problem with the board. Or did your iPhone 7 have a problem with a black display where a cord and a logo icon appeared? iTunes programs, after forced reboot, the phone does not respond to anything at all and does not turn on or charge. This article is written on what to do, iPhone 7 stuck on iTunes lanyard after iOS updates 10/iOS 11?

Free recovery method using Tenorshare ReiBoot

Free program will solve your problems, iPhone 7 is in recovery mode and after updating iOS 10/iOS 11 is stuck on the connect to iTunes icon, Tenorshare ReiBoot will help you exit recovery mode and your device will reboot itself after a few minutes.

First download and install Tenorshare ReiBoot on your computer. Connect your iPhone/iPad/iPod touch to your computer using a USB cable. Then Tenorshare ReiBoot recognizes your device in recovery mode, click the “Exit Recovery Mode” button. Wait a little and the device will reboot safely. Do not disconnect the device during this process.

Solve stuck on iTunes logo in iTunes

The way to get rid of the cable and iTunes black screen is to restore to iTunes. But it will erase all the content, so make a backup before using it.

• Download and install iTunes on your computer.
• Open iTunes, connect your device to PC using a USB cable.
• Wait for it to appear on the screen iPhone images with cable connected.
• Click the “Restore” button in iTunes. The device will start working as usual again.

Fix your operating system with Tenorshare ReiBoot

Normal way– force a reboot, but after a forced reboot, which is used to exit normal mode recovery, the iPhone 7 still continues to load a black screen on which we see the cord and iTunes again and again. This situation means that the iPhone 7 is in the so-called Recovery Loop mode. Getting into the Recovery Loop can happen for various reasons, for example, as a result of errors after updating or restoring iOS firmware 10/iOS 11. Then you need to fix operating system.