The iPhone says connecting to iTunes. IPhone is disabled, connect to iTunes: how to unlock
Many owners of Apple devices encounter certain difficulties during use, despite the fact that they are made for maximum comfortable use. One of the common problems is the appearance of the “iPhone is disabled, connect to iTunes” notification, how to unlock the device and why does such a message appear? Let's try to figure this out.
To begin with, it’s worth saying that this warning is related to the quality of the smartphone’s protection; by the way, on the iPhone it is organized efficiently. The thing is that it is possible to set a password on the device, which can protect important information from potential privacy violations. This system functions highly efficiently, but sometimes it is inconvenient to use, including for the user himself.
Its operating principle is that after unsuccessful attempts to enter the cipher (incorrectly), the smartphone is blocked and all information is deleted. They can only be revived through a backup version stored in iTunes, which is why such a notification appears.
The user has 6 attempts to enter the password. Usually this is enough to allow you to concentrate and remember the combination. If not, then a notification appears on the screen stating that the iPhone is disabled, you need to connect to iTunes, and you need to look for methods to unlock it.
How to unlock an iPhone if it is disabled and requires you to connect to iTunes
The device itself recommends connecting to iTunes, but in fact you can unlock it in other ways if the iPhone is disabled. But at the same time, restoring the system using the recommended option is the simplest and most convenient. Although it’s up to you to choose how to make it easier and faster.
Using iTunes
It is worth immediately noting that in reality this procedure is not unlocking a specific device, gaining access to the information stored on it. This process consists of two interconnected stages:
- resetting the iPhone to factory settings, deleting all data stored on it;
- restoring the device information and settings again from the backup version stored in iTunes.
You must be prepared for the fact that not all parameters will be restored in the same form in which they were originally, you may even have to make the settings manually. So be more careful when entering your password. But usually all the information available on the device is completely reanimated.
If you think in advance that in an emergency you will restore operation using this method, do not forget to regularly create backup copies and save them to iCloud.
How to unlock: step by step instructions
If a message appears that the iPhone is disabled and you want to unlock it through iTunes, the algorithm will be as follows:
- connect the smartphone to the PC with a cable;
- activate iTunes on your computer;
- enter the password for the service, if necessary;
- look for the “Browse” tab and tap on it;
- Scroll the window that opens to the “Backups” item, click on it;
- create a backup of the system on your PC (you should select “This computer” as the storage location to create a copy not only with the settings, but also with multimedia files);
- disconnect the iPhone from the PC and turn it off;
- turn off iTunes;
- reconnect the switched off phone to the PC and activate the iTunes device on it;
- On your smartphone, simultaneously hold down the lock/on/off buttons and the Home key;
- hold them in this position for about ten seconds;
- release the Home key.
It is worth paying attention to the fact that after completing the steps, the iTunes service should find the device connected in recovery mode and offer to perform this recovery.
Wait for the question to appear on your computer monitor. Tap the Restore button and leave your iPhone for a while.
This procedure can take a long time and cannot be stopped. There is no need to disconnect the device from the computer and allow the PC itself to be turned off.
The recovery process sometimes takes from 30 minutes to several hours (it all depends on the power level of the equipment, memory size, settings, etc.).
Then start the smartphone in normal mode (connected to iTunes). You select the latest backup in the service and download it - this will also take time. It is worth noting that phones with more recent versions of the operating system are no longer able to make backup copies in a locked position. So the restoration must be done from the last saved one. So, just in case, make your own backups.
Find My iPhone feature
This option will be useful if the user does not currently have access to a desktop PC. And also, if iTunes does not have a full backup and there is no way to make one.
When using the “Find iPhone” function, information from the cloud storage is used for recovery, which is quite enough to preserve the full functionality of the gadget. What to do?
- Go to iCloud using your AppleID, this can be done from any device;
- Look for your phone and remotely erase all information from your iPhone;
- Perform the initial setup;
- Authorize using your AppleID;
- Now access to the data is open.
If you receive a notification: “Your iPhone is disabled, connect to iTunes,” you need to unlock it. Follow the instructions or watch the video below.
Almost every owner of an Apple gadget has forgotten the lock screen password at least once. This password reliably protects the iPhone, but if the user forgets it, the system locks when the gadget writes on the screen that the device is disabled and needs to connect to iTunes. What to do in such a situation and how to unlock your iPhone? All answers are in the instructions below.
Having forgotten the lock screen password, the user begins to remember the combination of numbers that make up it and tries to write different options. But if at least one digit is incorrect, the written code is not accepted by the system. All attempts are limited to six, and after that the following message appears on the display: “iPhone is disabled, try again in 1 minute.”
If the password was entered incorrectly not six, but nine times, the display will display: “iPhone is disabled, repeat in 60 minutes.” The examples described above of blocking a smartphone from Apple are typical for gadgets firmware with the iOS version 7 operating system. On iPhone models with other versions of iOS, the time given to the user to remember the password may increase.
But sometimes the operating system does not give you any time to remember the password, but immediately displays the following message on the display:
"iPhone is disconnected, connect to iTunes."
If you encounter such a problem on an iPhone 4, 5, 5s or any other version of the device, do not panic - this problem is completely solvable. The following are 2 options for getting out of a difficult situation when the user has forgotten the password, and the system writes “connect to iTunes.” 
Resetting your password using iTunes
The iTunes utility will help the iPhone owner reset the password. To do this, the program needs to recognize the gadget connected to the PC or laptop. But if the user connects the device to a third-party computer, most likely, iTunes will not recognize the device and will ask you to respond from the iPhone with a special notification. But how to do this if the gadget is locked and turned off? Therefore, you only need to connect your smartphone to the computer to which you connected the gadget earlier.
So, when the iTunes utility recognizes your device, follow these steps to unlock your iPhone:
1. Launch the program on your PC/laptop.
2. Connect your iPhone to your computer using a USB cable. Often, already at this step the password is automatically reset. If this does not happen, perform other recovery steps. 
3. Right-click in the iTunes panel and select synchronization mode.
4. After the synchronization process starts, it must be turned off immediately by clicking on the cross. Often, after clicking, an arrow also pops up, which you also need to click on. The process will stop.
After this, the counter will be reset, and the display will again show the message about the possibility of entering a password that you forgot or accidentally lost. Now you don't have to wait an hour or more. The reset procedure can be done any number of times if the device displays the request “iPhone is disconnected, connect to iTunes.”
IPhone is disabled, connect to iTunes what to do: method two
In a situation where the user's device has not yet completely turned off, resetting the password can help. This method is good for everyone, but it has one drawback: if the owner of the device did not have the habit of making backups, all information stored in the device’s memory will be permanently deleted. If there is a backup copy, there is nothing to worry about, and you can safely proceed to resetting the password.
1 This method of unlocking the screen of an Apple gadget may be required in 2 situations:
To enter DFU mode, you need to:
1.Connect your iPhone to your PC or laptop.
2.Disable your iPhone.
3.Press the Home button and do not release until the device enters DFU mode.
There will be no special message on the display that the iPhone is in this mode. Most likely, it is identified by the system as recovery mode. But this is exactly what the user needs.
After confirming the system recovery, all device settings will be completely reset, the memory will return to factory settings and the password will be changed. After this, you can restore the information from the backup.
The army of smartphone fans is growing day by day; the more devices are used every day, the more problems arise with them. In today’s article, we will analyze the situation when an iPhone (any model) asks to connect to iTunes and does not turn on.
The problem is common and well known to servicemen; fixing it takes about half an hour of work and 1500-2000 rubles of money. In order not to waste the family budget, we will try to turn on the iPhone on our own, at home.
Causes
There are many reasons, it is difficult to systematize them, but several popular ones can be identified:
- The firmware crashes - this is precisely why the iPhone 5, 6, 7 models do not turn on, iTunes and the cord are on fire. We'll look at how to reflash the device in the next section.
- A hardware error, as a result of which some system files were deleted or corrupted, again, flashing will help. Experts call it “iPhone stuck on a cord.”
- The error may occur after falling onto a hard surface.
- Water gets inside the device.
What should you do if your iPhone seems to be loading, but won’t turn on, displays a “string” and asks you to connect to iTunes? Let's look at the options for solving the problem below.
Solution
To turn on a broken iPhone, follow the steps strictly according to the instructions. If you don’t understand something, at the end of the article there will be video instructions on how to turn on an iPhone of any model through the official iTunes software if it does not turn on. The instructions apply to all models of Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.
- Download a program called iTunes from the official Apple website (link).
- Install iTunes and download the firmware for your iPhone model.
- Turn off the iPhone and connect it to the computer using the standard cable included (can be replaced with a good copy).
- Press the “HOME” and “POWER” buttons together for 5 seconds and wait about 10 seconds.
- After 10 seconds, release “POWER” (aka lock), but leave “HOME” pressed!
- After some time, iTunes will display a message about DFU mode, now we can proceed to restoring the firmware.
- In iTunes, find the “Restore” button and hold down “Shift” and press it.
- In the window that appears, select the previously downloaded file with the extension .ipsw and confirm the choice.
- The firmware recovery process has begun, now we are waiting for completion.
You need to remember that when flashing, all data will be erased. If you don't have a backup or you stored all your photos on a dead device without using iCloud, it won't be possible to restore them. In this case, you need to immediately contact authorized service centers, they will help you, but they will ask for good money for the work.
Possible difficulties
If errors occur during the flashing process, for example a warning appears with error No. 9, then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged; it is unlikely that you can fix it yourself. In this case, you will have to contact a repairman, since without special equipment it is not possible to re-solder the microcircuit. Although our craftsmen have learned to do this too, I’ll leave a video about re-soldering a microcircuit with your own hands, in case it comes in handy for someone.
It happens that other types of problems arise when the iPhone does not turn on, a daisy appears on the screen and nothing happens. Most likely you will have to reflash the device, but first we’ll try to do a hard reboot, maybe it will help. Don’t be alarmed, there’s nothing complicated or scary; you won’t even lose data, as if you decide to reflash your iPhone.
Instructions on how to do a hard reboot, if the iPhone does not turn on, the iTunes icon and cable appear on the screen
- Press and hold the lock button and the home button
- We wait about 5-10 seconds
- There is a chance that phone glitches will disappear
- If it doesn’t help, look at the previous section and repeat everything according to the instructions.
conclusions
After several attempts, your smartphone still doesn’t come to life? In this case, the optimal solution would be to turn to experienced specialists, although this will not be free, you will protect yourself from the risk of completely “bricking” an expensive device. What to do when the iPhone 5 s does not turn on and in an ultimatum form demands to connect to iTunes, you now know, read carefully and watch the video, in 90% of cases this will solve the problem.
Video instruction
One of the undoubted advantages of Apple devices is that the set password will prevent unwanted persons from accessing your personal information, even if the device is lost or stolen. However, if you suddenly forgot the password for the device, such protection can play a cruel joke on you, which means that the device can only be unlocked using iTunes.
If you forgot the password for your iPod, iPad or iPod that does not have or does not use Touch ID, after several incorrect entry attempts the device will be locked for a certain period of time, and with each new unsuccessful attempt this time will increase.
In the end, things can get to the point where the device is completely blocked, displaying an error message to the user: “iPad is disabled. Connect to iTunes." How to unlock in this case? One thing is clear - you can’t do it without the help of iTunes.
Method 1: Reset the password attempt counter
Please note that you can unlock your device only on a computer with iTunes installed on which trust was previously established between the device and iTunes, i.e. Previously, you had to manage your Apple device on this computer.
1. Connect your device to your computer using a USB cable, and then launch iTunes. When the program detects your gadget, click on the icon with the image of your device in the upper area of the window.
2. You will be taken to the management window for your Apple device. Click on the “Synchronize” button and wait for the process to complete. As a rule, this step is enough to reset the counter, but if the device is still blocked, move on.
In the lower area of the window, click the button "Synchronize" .
3. As soon as iTunes starts syncing with your device, you will need to cancel it by clicking the cross icon in the top area of the program.
After completing these steps, the counter for incorrect password entries will be reset, which means you have several more attempts to enter the password to unlock the device.
Method 2: Restore from Backup
This method is applicable only if a copy of iTunes was created on your computer through the iTunes program, not protected by a password (in this case, the “Find My iPhone” function must be disabled on the iPhone itself).
To restore from an existing backup on your computer, open the device management menu on the tab "Review" .
In the block "Backups" check the box next to “This PC” and then click the button "Restore from copy" .
Unfortunately, you won't be able to reset your password any other way, because... Apple devices have a high level of protection against theft and hacking. If you have your own recommendations on how to unlock an iPhone via iTunes, share them in the comments.
Apple is the most famous and respected company that is known all over the world. It publishes various software, develops computers and produces the well-known iPhone and iPad products. Almost the whole world is surrounded by these devices and every time users of this company try to purchase new brands of products. On the one hand, they produce high-quality devices and thereby delight their users. But on the other hand, many encounter problems that are caused by simple inattention or haste.
Are these situations familiar? Naturally, many users will immediately guess that we are talking about a common request that sounds like this: “How to unlock an iPad through iTunes?” Here, in fact, everything becomes clear from here! This problem occurs in almost every 6 users of this product. How to solve it and what is its true complexity? It is precisely these issues that this article will be devoted to, which will sort all the situations into pieces, and, in addition, will allow you to deal with this unpleasant situation with your own hands.
What is this problem?
Error "Disabled: iPhone, connect to iTunes", how to unlock the device in this situation? Before we begin to consider this problem in detail, it is worth getting acquainted in advance with the reasons for its occurrence, which are more predictable than it might seem at first glance. The most important thing is not to panic and look for a way to somehow smooth out the situation. Blocking is not a breakdown of the device, but just a problem that is quite easy to solve.
So what is it? This problem prevents the user from using the device due to its locking or frequent incorrect password entry. This means that your device refuses to perform any functions, although it is still possible to interact with it using a special iTunes utility via a computer. Any other interference may cause a breakdown or be subject to administrative liability under the terms of the use agreement. How to unlock your device through iTunes? To do this, you will have to carry out a number of complex, but quite understandable manipulations, which is what we will talk about next.
What causes it?
The only reason for the error to appear is your own laziness and haste. After all, it is the user who is considered the source of this problem, which arises due to the fact that the password was entered incorrectly, or the user completely forgot it. Yes, it is worth considering the possibilities in which children could accidentally find your device and enter the wrong password. No one is immune from such a case, so there is no need to worry in advance, since the problem can be solved, although it will not always be possible to do this without negative impact. Since some methods will require deleting or formatting your data, which is already a rather unpleasant situation.
How is it dangerous?
Error "Disabled: iPhone, connect to iTunes", how to unblock it? How is it dangerous? And should we be afraid of its appearance? In fact, you shouldn't be afraid of it if you know how to solve it in a safe way. In other cases, you may lose all the data that you have saved on your device, including contacts, photos, absolutely everything. It is worth considering that in some situations, when you try to bypass the protection or try to hack it, the device may be blocked and it can only be restored at a service center, where the cost of this service is far from small. Therefore, it’s worth thinking about whether it’s even worth trying to understand the peculiarities of the structure of the author’s development, provided that the risk is too high?
Ways to solve the problem
How via iTunes? There are several ways to do this, but first you should try to solve the problem the natural way, that is, remember the password. Usually this takes several attempts, which can then be repeated after some time, but there are also firmware versions that immediately block access and do not allow the user to guess the password. In this case, you must use the iTunes program that is provided with the device. It is installed on your computer and is practically the basis for all methods of solving this problem. It is with her help that you should try to restore your device, and not by other methods of “underground” masters. Thanks to the program, you can solve any problem, however, this cannot always be done without losses. At the moment, there are several ways to figure out iTunes, ranging from password guessing to a rare function that concerns resetting to factory settings. We will consider all of them further, which, in fact, will allow you to understand that you just have to choose the most suitable method and restore your device.
Possibility of resetting attempts
What do you need to unlock your iPhone via iTunes? To begin with, you should use a completely standard method, which consists in the usual recognition of your device. You need to connect the Apple development to your computer, then using iTunes you must recognize this device and only then the password reset function will open, which will allow you to use an unlimited number of attempts. There is one small nuance in this method, which is that if you previously used a computer for this function, and now you don’t have one, then sad news awaits you, since the device can only be recognized on one PC. Therefore, you should not neglect this opportunity and not use this method so often; calculate your actions and possible negative situations in advance.
Resetting attempts
How to unlock iPad via iTunes? Oddly enough, the iPhone and iPad have almost identical security systems, so all the described recommendations and methods for solving the problem will apply to both devices. Now let's move on to the next method, which involves a small bug in iTunes. So, you need to reconnect the device to the computer and, instead of recognition, enable synchronization of connected elements. As soon as the process begins, you need to click on the cross and cancel the procedure. It will stop, but at the same time the number of attempts used will be reset, which will allow you to continue to remember or guess the password.
Password reset option
If one of the proposed methods does not help, then all that remains is to move on to more serious measures to solve the problem. If you get the error “Disconnected: iPhone, connect to iTunes,” how can you unblock it when no method works? It's quite simple, just reset your password, regardless of the consequences. To organize this procedure, you need to disconnect the device and then connect it to the computer, and select Recovery Mode. After turning on the device, the download and request to update the device will begin; you must agree to this condition. After completing the steps and updating, iTunes will prompt you to check your device. At the end of the scan, a message will appear regarding system recovery; it must be launched. This way, you can restore your mobile system and reset your password, however, it is worth considering that with this method you will lose absolutely all the data stored on your phone.
Reset to factory settings
Error "Disconnected: iPhone, connect to iTunes", how to unlock the device? Fortunately, many Apple developments include some additional features, one of which is restoring the system by resetting it to factory settings. Everyone knows what this procedure is, but to carry it out, you need to read the instructions that come with your purchase. If the documentation contains it, then by following simple steps you will achieve a positive result. If there is no such function and the methods listed above do not help, then you will have to contact a specialized service so that they can repair your device. It is also worth considering that some Apple products have special restarters inside the case, which are not listed anywhere. Therefore, you can disassemble your phone or tablet and carefully examine whether there is a restarter there. If it is available, then you should definitely use it; if the result is negative, you should use our recommendation, that is, use the help of specialists.
How to avoid this problem?
How to unlock an iPad via iTunes? It is enough not to create problems for yourself that can disturb your comfort. Be sure to write down your password on a piece of paper and store it in a place that you can spontaneously remember. If children ask for a tablet or phone, all you have to do is unlock it and give it to them. And when the device is not in use, it is enough to put it in an inaccessible place so that there is no unpleasant situation with blocking. Following these simple rules will help you get rid of many problems and unnecessary hassle. Therefore, you should think in advance and think through all your actions before buying expensive and capricious devices in terms of use.
The need for data backup
"I have iTunes, how do I unlock my iPhone?" - the question is not at all rare. In order to use this program quickly and painlessly for your device, you should remember to constantly back up your data. For storage, regular cloud storage is suitable, which, in fact, is provided by Apple itself. Just a minute of registration and setting up permanent synchronization will allow you to restore your device in the future without any problems and without losing data. has limited space for your data, but has an indefinite lifespan. The data is stored on an Apple server and may be confiscated in the event of political instability. Your file, photos, music, etc. receive confidential status, and no one except you has access to them. And you shouldn’t invent various myths about the fact that all files undergo a clear and comprehensive check; doing this is unprofitable and very difficult. Therefore, you can safely allocate a corner of storage for yourself in the vastness of Apple’s virtual space.
Expensive pleasure
How to unlock iPad without iTunes? What about iPhone? As sad as it may be, without this program it will be quite difficult even for the service to cope with problems. Therefore, you shouldn’t even ask such questions and use what is available and specified in the user agreement. On the other hand, is it even worth using a device that is very expensive and has some operational problems? Isn't it enough to use standard similar designs that have a minimum of problems and maximum availability? While this is up to everyone, the fact is that the information we have provided you with will help you use your prized item correctly and never have to worry about it getting blocked unexpectedly again.