iPhone won't activate, what should I do? iPhone activation failed: what to do? Errors when activating various iPhones


Many people have difficulty turning on their iPad for the first time, as it requires activation, without which many functions will not be available. This is especially true for those who are little familiar with Appl technology. Activation allows you to link the device to the iTunes program, through which the company monitors all payments. The guarantee begins to apply only after completion of the procedure. In this article you will learn how to activate your iPad.

Activating an iPad mini doesn’t take much time at all, it’s quite simple procedure which even the most inexperienced user can handle. It takes place in several stages:

1. Immediately after turning on, a screen with inscriptions on various languages. You have to choose convenient language phone operation, which will be most convenient. To make a selection, check the box and then click next.


2. At this step it will be necessary to activate a special Apple service iPad or refuse if it is not needed in the future. This technology allows you to accurately determine the location of the device; this is mainly useful when working with maps, as well as when building routes. For this function to work you will need permanent connection iPad mini to the Internet. Therefore, if you want to save traffic or you do not have the opportunity to constantly use the Internet, and also want to significantly extend the battery life, you can stop using of this service. But you can launch it, try out all the features, and then, if necessary, disable it in the settings.

3. Now the iPod mini will ask the user to connect to wireless network to be able to use fast internet. In any case, you will not be able to activate the device until you are connected to the Internet; for this you will need to connect to a Wi-Fi network or purchase a card from any mobile operator, with the Internet activated on it. It will be much more convenient to use 3G or 4G, it is much faster. We allow iPad mini connect to the network and proceed to the next step.

4. It is from the moment you connect to the Internet that the activation procedure itself begins. The device independently sends the request and then waits for it to be processed, while the user observes a spinning download window. Usually this takes no more than a minute, and immediately after that it displays new screen, where you will be asked to install it on a new device or simply restore information from an existing one, this is possible if you have already registered with Cloud or iTunes. Choose the most suitable option and move on.

5. You will be prompted to create new profile Apple or log in to the previously registered one if you already have an account and remember your login information. In this case, everything will be much simpler; all you have to do is enter your Apple ID and password. But when registering for the first time, you will need to fill out the proposed form with data and only then move forward. The procedure will not take much time, and each field has a description so you don’t get confused.

6. After you've already gotten into account The device will prompt you to connect to the iCloud service. It is designed to create backups on remote server, this allows you to restore lost data at any time, as well as synchronize a variety of data that can be stored on any device Apple. It is recommended to use this application, it is very simple and convenient, your data will always be safe, and if your device breaks down, you can restore it without any problems.

7. Next, you will need to activate or disable the feature voice control. This feature will only be useful for those who are proficient English language, otherwise it will be completely useless.

8. Now the device will ask for your consent to send error reports and just statistics; this data is very important for the company’s developers, because with their help they improve their devices by correcting detected problems. But it is still recommended to select the “Do not send” option, this will help save traffic, because when the function is enabled, the device will receive random access to the Internet, and this leads to additional costs for operations that are not necessary for you.

9. At this point, activation is completely completed, now you can safely use the iPad and use all its functionality without any restrictions. The “Start” button will appear in front of you. iPad operation", which indicates the successful completion of the activation procedure. Immediately after you click on this button, the desktop will appear with all the shortcuts standard applications. Now you can fully enjoy working on your new device and know everything about how to activate your iPad, it’s not at all difficult.

On iOS 11 - a problem with which in Lately Many users of Apple phones face this problem. It manifests itself in the inability to activate the iPhone after resetting the content and settings or iOS reinstallation. Activating the phone via Wi-Fi user sees the message " . Your iPhone could not be activated because the activation server cannot be contacted". When you try to activate through iTunes on your computer, you receive an error message with the number 0xE8000013 or 4016, or the message "The iPhone could not be activated because it could not get activation information from it."

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays a message about activation failure:

Problems with Apple activation servers

The most harmless option that may be due to the fact that at a particular point in time the server Apple activation, indeed, is not available, as indicated in the error message. Check the operating status of Apple's web services and, if iOS service Device Activation will be unavailable, then the solution in this case may be to be patient and try to activate it a little later.

Hardware problems with iPhone

Activation failed may occur due to hardware problems with the iPhone. So, for example, if your phone has problems identifying a SIM card ( constant search network, regardless of whether a SIM card is inserted or not), the iPhone will not be activated. The solution to the problem if the phone does not activate, in such cases can be determined after diagnostics in service center.

Problem activating iOS 11 on refurbished phones

More often iPhone activation error occurs among owners of refurbished phones. At the same time, here we're talking about not about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicrafts assembled devices. As a rule, such phones inside resemble a “Frankenstein monster” assembled from various parts. Very often, of the original components on such iPhones, only the processor board remains, and it may contain replaced components... Why do such phones most often have problems with device activation errors?

The problem is due to the fact that in iOS 11 Apple changed the rules of the device activation system. When activated, components are polled and compared technical information (UDID, Serial No, IMEI, MAC-Address etc.) with numbers in the official Apple databases. If for some reason (and for devices that are not officially restored, there are dozens of reasons) the information does not match, the device will not be activated.

How to protect yourself from problems?

You can check your device's serial number on the Apple website. If the test says "This serial number corresponds to a product that has been replaced" or the test displays information about another device that does not match yours in model, color, or memory capacity, your iPhone may be susceptible to an activation error. If you are the owner of a restored iPhone, it is highly recommended not to erase the contents of the device or restore software on it via iTunes.

Is it possible to fix a refurbished iPhone with an activation error?

There is a solution. It consists of working with the memory chip and making changes to its firmware. This operation can only be performed by an experienced technician in a service center with good specialized equipment. Such repairs can be performed in our service center. Information on the cost and estimated time of completion of the work is presented in the table below.

However, the solution is not universal and will not suit every case. Since most owners of refurbished iPhones face this problem, it is possible to determine for sure whether we can help you only after inspection and diagnostics at a service center. We look forward to your visit and will be happy to help you solve problems with your iPhone!

There are two ways to activate iPad:
1. With the help iTunes programs installed on your computer.
2. WITH using Wi-Fi connections.

In this article we will look at both methods..
With your iPad out of the box, press and hold Power button in the right top corner device until the Apple logo appears on the screen in the form of a bitten apple.
As soon as the iPad boots up, the lock screen appears. Move the slider to the right to begin activation.

1. Select a language.
2. Select your country.

To continue activation, a Wi-Fi connection is required.

If you don't have access to Wi-Fi networks, you can activate your iPad from your computer.
The latest version of iTunes must be installed on your computer, download the latest iTunes version you can always from the official Apple website, as well as your computer be connected to the Internet.
Connect your iPad to your computer using USB cable included with your iPad and follow the prompts on your PC monitor.

3. Turn on location services.
They'll help you use apps like Maps, Find My iPad, Find Friends, and more. If you are afraid that someone will spy on you, then refuse this option. But you end up not being able to take advantage of many of your iPad's features.

4. In the next step, you need to set up your iPad.
If you don't have it new iPad, and suppose you lost or broke the old one, then select Restore from iTunes backup or if you made backups in iCloud, then select the third option Restore from backup iCloud copies. This way, all the data from your old iPad will be transferred to the new one.
If you have a new iPad, then select the first option Set up as new.

5. Set up an Apple ID.
An Apple ID account is required for iPod, iPhone and iPad owners. With it you can download applications, purchase songs and much more.
If you already have an Apple ID, enter it by clicking Sign in with Apple ID. If you don't have an account, select Create an Apple ID for free and follow the prompts to enter the required information.

6. Setting up the iCloud service.

The service allows you to upload files to Apple servers using wireless communication. 5 GB is available for free in the service free space. I recommend Use iCloud service. It offers options such as Photo Stream and much more.

Select create backup copy on the computer.

7. Turn on Find My iPad.
This function works in the same way as the Find iPhone function, and will help you find your iPad if you suddenly left it somewhere.

8. Setting up iMessage and FaceTime.
Enter your phone number or e-mail address, For iMessage settings and FaceTime.

On this iPad activation completed.

Sometimes when restoring or updating the firmware or resetting the iPad to factory settings, device activation fails. You see something like the following message on the screen:

Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate, or try again in a few minutes. If the problem persists, contact service Apple support: apple.com/ru/support.

In English this inscription might look like this:

Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate it, or try again in a couple of minutes.

Naturally, the type of device in the messages changes: iPhone, iPad, iPod Touch. What to do in this case? Below I give tips that will help you avoid this mistake.

Use another Wi-Fi network or…

If possible, switch to another network. Perhaps the error was in your Wi-Fi connection. If this is not possible, then try rebooting the router. Typically this changes your IP address on the network.

Plus, you can always try to activate again under the same conditions, for example, after 15 minutes. After all, problems may not always be on the user’s side. Perhaps this is indeed (judging by the message) some kind of temporary glitch in the operation of Apple servers.

Sometimes a simple reboot of the device and configuration again helps. You can reboot by simultaneously pressing Home keys and Power. The device will turn off, then you need to turn it on and try to activate it again.

Try activating your iPad/iPhone/iPod Touch through iTunes

If you have a computer with installed iTunes(and 5 years ago this was even a mandatory requirement), then the device can be activated through this program. Connect your iDevice to your computer via a cable and wait until iTunes detects it. Then follow the instructions on the screen.

A special type of error when installing a beta version

Theoretically, the following error could appear:

Activation Error. This device is not registered as part of the iPhone Developer Program…

In this case, you need to either add the UDID to the database of some familiar developers, or make the latest firmware via iTunes official iOS for your device (not beta version)!

Re-flashing

Try flashing again in DFU mode. .

There is a small chance that the firmware has gone wrong. If after flashing the tablet continues to not activate, the reasons must be sought either in the hardware or in deeper activation problems, for example, blocking by the previous owner. The last problem unlikely, but has previously occurred when the restoration procedure was not completely completed. However, this only applies to tablets in the “Refurbished” category.

If you have tried all the tips and nothing helps, then write a comment with an accurate description of your specific problem (device, iOS version, where the firmware was downloaded from, what exactly is written on the screen) - I will try to help everyone.

Perhaps with this you will add more advice to this article and help someone. Sometimes a well-written comment brings to a specific person more useful than the article itself. :)

If nothing helps at all and the iPhone/iPad activation fails again and you are already desperate, then it is better to take the device to a service center. I hope that this measure will not come to pass.

Some iPhones running iOS 11 and later may experience error 0xE8000013 (or 4016) when activated in iTunes or message “iPhone activation failed. Your iPhone could not be activated...”, due to which the smartphone is completely blocked and turns into a “brick”.

In contact with

Why does error 0xE8000013 or 4016 appear?

First, let's explain what it is error 0xE8000013 or 4016.

Most often it occurs on unofficially restored (refurbished) iPhones. Typically, such devices are sold in online stores under the guise of new (!!!) gadgets. Not to be confused with from Apple (CPO, of ref, etc.). The reason for the error is that the serial number of this device is already contained in the database of replaced iPhones (for example, the phone had a manufacturing defect and was returned by the buyer under warranty). In other words, this IMEI or serial number is no longer valid. Thus, an iPhone with a serial number that does not belong to it simply cannot be activated on Apple servers. After resetting the settings or switching to a backup copy, such a device turns into a useless “brick”. This message is evidenced by:

“iPhone activation failed. Your iPhone could not be activated because the activation server cannot be contacted. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, please contact support."

Is it possible to fix an iPhone with error 0xE8000013?

Unfortunately, today there is no solution to produce iPhone activation with error 0xE8000013. However, it is possible to prevent such a situation. How to check the gadget and not become a victim of error 0xE8000013 will be discussed in the instructions below.

How to check iPhone for error 0xE8000013?

In some cases due to fraud or simple human error similar smartphones may end up in stores that officially sell iPhones. Therefore, it would be a good idea for users to always check their iPhones before purchasing.

You can check whether your phone is susceptible to errors during activation on the Apple website using this link by entering the serial number or Device IMEI in field "Enter the serial number".

How to find out the IMEI or serial number if the iPhone is activated and in working order

You can find out the serial number or IMEI of your gadget by opening "Settings" -> "Basic" -> "About the device".

How to find out the IMEI or serial number if the iPhone is packaged (sold as new)

The serial number and IMEI are located on a label at the bottom of the box, however, in the case of the iPhones described above, the information on the box and on the device itself may differ. Therefore, to guarantee a correct check, you should:

1. Unpack the device.

2. Turn on iPhone.

3. On the welcome screen, tap the i button in the lower right corner.

4. Compare the IMEI or serial number shown on the screen with the one located on the box.

5. Enter the IMEI or serial number on the Apple website (link above) to check if you are really buying a new phone ()

If the page displays information about the device, then there is no need to worry.

New iPhone that needs to be activated:

Activated iPhone (used no more than 3 months), under warranty:

Activated iPhone (used for more than 1 year):

If a notification appears stating that the serial number belongs to the replaced gadget, there is a danger of error 0xE8000013:

“Unfortunately, this serial number corresponds to a product that has been replaced. Check the available data and re-enter serial number. If the data is correct, try contacting us."







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