I forgot my screen lock password, what should I do? Paid technical support


Telephone, It is probably the most necessary device today. A person who finds himself without a device is like without hands. If earlier it was used as a means of communication, now it is a diary, music, hobbies, work, and communication with friends and family. But what if you have a lock and have forgotten its combination? Don't worry, today we will help you solve this problem.

The main thing in the article

What to do if you forgot your password on your phone or tablet?

Passwording devices is a brilliant solution to keep prying eyes away from prying eyes. But sometimes the password is forgotten. The main thing is that there is no need to panic, everything can be unlocked. We present to you the most basic and common methods:

  • A Google account can help you log in;
  • Special programs;
  • Resets;
  • Removing a password;
  • Reflashing the device;
  • Via SMS Bypass;
  • Call to device;
  • Low battery;
  • Service center assistance;
  • Call paid technical support.

Simple ways to unlock your Android phone if you have forgotten your pattern key

Through Google account

  • It is necessary to enter the key by mistake before the message appears, which says about the block for 30 seconds. Each smartphone brand has its own number of attempts; they can be 3, 5 or 10.
  • The inscription will pop up "Forgot your password?" or “Forgot your pattern key?” , click on it.
  • Lines will appear where you need to enter your information from your Google account - mailing address and password.

Hard reset

This method involves resetting all your settings to factory defaults.

  • Disconnect the device and then connect it again.
  • Create a button maneuver: on/off+volume to the maximum.
  • When the company logo appears on the screen, unclench your fingers.
  • Using the keys on the side of the device, select "Wipe data/ factory reset» .
  • Next, confirm - “Yes – delete all user data”.
  • Then specify - "reboot system now".
  • Then your block will be removed, but contacts and letters will be deleted.

Call

Some smartphone models have a trick that if you make a call to it, you can enter the menu and unlock the key.

  • Make a call to the device with the block.
  • Pick up the phone from him.
  • Go to the main menu.
  • Then into settings.
  • Security, and removing a password or key.

Discharge

  • Wait until the battery runs out.
  • A window will pop up notifying you that you need to connect a power device.
  • Go to the battery menu, and then go to security settings.
  • Uncheck the box to enable a key or password.

Service center

Another option is possible - take the device to a service center. If your device is under warranty, then unlocking will be free service. But before sending, you should check with a specialist about the consequences of his intervention. And if there is a chance to save data, then use it if necessary.

Paid technical support

  • Paid technical support, which can be contacted either through the operator or through the manufacturer’s company, will help solve the problem without serious losses. Specialists will solve the problem of the device and suggest actions to prevent an unpleasant situation in the future.
  • You can contact technical support through the official website of your device manufacturer or through your telecom operator.

ADB program

This program must be installed in advance along with the drivers on the PC device and done the following algorithm:

  • Install the package ADB Run.
  • Optimize the option on your device "USB Debugging".
  • Synchronize with your computer.
  • Launch the program on your PC.
  • Exit to the menu.
  • Click "Unlock Gesture Key".

Besides this, there is also second option control program for unlocking:


Another way:

Device firmware

There are programs with which you can flash your phone. This method will help not only unlock the device, but also improve its capabilities. Such programs include:

Via SMS Bypass

  • Receive Root rights - to expand the functionality of the operating system.
  • Install the application "SMS Bypass".
  • Allow two applications to communicate.
  • The program has text by default "1234".
  • Send a message from another device using the form "1234 reset" to the device number in the block.
  • The locked device will reboot, after which you can enter a new key.

Removing a password

  • Connect via USB device to PC.
  • Shut down your device and then boot it up again.
  • Navigate to the menu Recovery.
  • Download in advance file manager Aroma.
  • Transfer it to a memory card Android.
  • On the menu Recovery install this file.
  • Go to /data/system/ .
  • Remove gesture.key .

How to remove the pattern in the settings?

  • Go to the main menu.
  • Find your security settings.
  • Click the screen lock option.
  • Go to the required line that you are going to remove - pattern, password or pin.
  • Remove the check mark or cancel the activation.

In some cases, a previously used key may be needed to remove it.

How to unlock a password on a Samsung phone?

Reset your Fly phone lock

How to unlock your HTC phone if you forgot your password?

  • Lower the cap by swiping from the top to the bottom of the screen.
  • Go to settings by clicking on the cog in the upper right corner.
  • Stop on the line "Restore and reset".
  • Reboot your device.

How to unlock a Huawei phone?

Nokia phone: how to unlock password?

How to unlock LG phone?

With LG brand devices, the block problem is solved using the method Hard reset , its description is given above in the text.

How to unlock a password on an MTS phone?

For MTS devices there is a “specialist help” service. Contact the support service, where they will tell you what actions to take and help you unlock your device.

How to unlock your tablet if you forgot your password?

  • Try to remember the password, and if it still doesn’t work, turn off the screen and take a closer look at the fingerprints. It is likely that there are traces of the key entered on the screen.
  • If the attempt to discern the pattern key from the fingerprints was unsuccessful, then enter the password incorrectly the suggested number of times.
    • A window will pop up "Forgot your password?".
    • Click on it.
    • Enter data Google account.
    • Factory reset is activated.

How to remove a forgotten pattern on a tablet?

  • Click on the main menu.
  • Select settings.
  • Next, find security.
  • Find the option "Screen lock".
  • Specify - "No".

If you have forgotten the key or password, then the algorithm is as follows:

  • Main menu.
  • Settings.
  • Restore and reset.
  • Data backup.
  • Reset.

Video: How to unlock your phone if you forgot your pattern key?

As you can see, removing a key or password is not that difficult, the main thing is not to panic and stay with a cool head. Some of the methods are simple and harmless; with them you will not lose data. Others are more complex and require programming, causing some data to disappear. But in any case, passwords are reset both with light and with complex methods unlocking.

Method 1 of 3 (official)

What is needed to Unlock Bootloader HTC

1. Install a brand name HTC program on PC HTC Sync - to install drivers

Instructions on how to Unlock Bootloader HTC

2. Register on this site

3. Receive e-mail confirmation of registration in your mail

4. Registration is completed and now enter your created NikName and password

5. Go to the HTC Dev Bootloader website page

6. Select the drop-down menu in the right corner All Other Supported Models or your smartphone model, then click Begin to Unlock Bootloader

7. Confirm your commitment

9. Turn off your HTC smartphone and remove the battery and reinsert it

10. Then press (not press and release, but hold) the Volume Down button and the On/Off button

11. You should get to a special menu, release the buttons.

12. Then use the volume keys to move to the Bootloader item and select the Bootloader menu item with the On/Off button.

13. Now connect your HTC smartphone to the PC and wait for the driver to install if they are not installed

a) If you installed the ADB installer

In the start menu, find the program Command Prompt - Processor Windows commands. Launch Command Prompt

Enter the following commands into command line

cd/ cd adb

b) Or if you chose the branded Adb Run

Launch ADB RUN and go to the Manual -> ADB menu

15. Enter the following command:

fastboot oem get_identifier_token

and press the Enter button

16. Copy the resulting list

17. Paste this code to the HTC web page

18. A file will be sent to the email address that was specified during registration. Unlock.code.bin, which must be placed in the folder ADB (C:/adb) or C:/adb/progbin if ADB RUN

fastboot flash unlocktoken Unlock_code.bin

20. Pick up your smartphone and use the Volume button and the ON/OFF button to select Yes Unlock

ATTENTION!

IN latest models HTC does not need to do this procedure, since it no longer exists, so if you do not see the menu below, your smartphone may already be new!

22. Unlocking completed, you can receive Root rights!

Method 2 NEW from 3 (simplification of the official one)

This method is a simplification of the first method, more precisely, an automation of the first, you do not need to enter anything manually, nor any commands, you need the ADB RUN program! First, you still need to register on the HTC DEV website and get an Unlock file (described in detail in the first method).

2. Connect your HTC smartphone to your computer

Select the All Other Supported Models drop-down menu in the right corner or your smartphone model, then click Begin to Unlock Bootloader

Confirm your commitment

6. Select an item in Adb Run- Make Personal HTC Identifier_Token, after which you will see a code that needs to be copied

7. Paste this code into the HTC web page and press SUBMINT

9. Take the received message from your mail Unlock_code.bin

10. Select an item Firmware Unlock_code.bin

11. A request will appear Copy file Unlock_code.bin in the opened folder- after a few seconds a window will open in which you need to put the Unlock_code.bin file and then close this window yourself and press the Enter button

12. A request will appear Flash Unlock_code.bin- after which the file firmware will begin Unlock_code.bin to unlock HTC bootloader.

13. After a few seconds the smartphone will reboot, your HTC is unlocked!

Special attention!

In some HTC devices, you need to manually confirm the unlock request (some smartphones have it, some don’t). Don’t be lazy to look and press the UNLOCK button!

Possible errors when unlocking Bootloader HTC

160 - Unlock failed, try again

173 - On this moment, on the HTC website are held, engineering works, try again later (next day)

Method 3 of 3 (not official)

The easiest, but not a guarantee that it will work 100%! But still, if there is an opportunity, why not try?

In order to unlock bootloader htc you need to:

Option 1

2. Go to menu

3. Go to menu Bootloader Unlock and Lock (Nexus), do not pay attention to what it says Nexus

4. Select Lock Bootloader

5. Restart your HTC smartphone

Option 2

1. Put your smartphone into Bootloader mode

2. Go to menu Manual Command and Unlock Bootloader

3. Go to menu A.D.B.

4. Write next command

fastboot oem lock

5. Restart your HTC smartphone



When enabled, this feature automatically unlocks your screen when at least one of the conditions you specify is met. For example, if the device is located at your home or another device of yours is connected to it via Bluetooth.

You may have previously set up Smart Lock but forgot about it. In this case, remember the given condition and fulfill it. For example, if you have added one of the Bluetooth devices to the list of trusted devices on your smartphone, enable the module on both wireless communication. Once connected, the phone can be unlocked without entering a PIN, password or key.

If Smart Lock has not been configured in advance or you cannot meet the specified condition, then this method is not suitable.

2. Bypass protection using a Google account

Some devices with old Android versions(up to 5.0 Lollipop) allow you to bypass the screen lock using your Google account. But for this, the device must be connected to the Network. To check if your smartphone supports this method, enter any password, PIN or pattern five times.

After five wrong attempts input, the message “Forgot your password?” should appear on the screen. or similar hint. Click on this inscription and enter the username and password for the Google account that is the main one on your smartphone. After successful login you will be able to specify New Password or set up another method to lock the screen.

If you also forgot your Google account password, try to restore access to it using the company’s special service.

3. Use the service from the smartphone manufacturer

Some brands offer owners of their devices additional unlocking tools. For example, Samsung has a Find My Mobile service, with which you can remove a pattern, PIN, password, and even a fingerprint. To do this, your device must be linked to Samsung account, support the service and be online.

To find out whether such services exist for your model, look for this information in the instructions or on the manufacturer’s official website.

4. Reset the device to factory settings

If other options do not work, all that remains is to return the factory settings. This will lead to the loss of all data, copies of which are not saved in your Google account and others. But you can remove the protection from the screen.

Turn off your smartphone and remove the memory card if it was inside. Then try these key combinations in turn until one of them works (you need to press all the buttons and hold them for about 10-15 seconds):

  • Volume down key + power button;
  • Volume up key + power button;
  • Volume Down key + Power button + Home key;
  • Volume down key + Volume up key + Power button.

When the display shows service menu, select Recovery, and then select Wipe data / factory reset. If none of the key combinations work or you don't see the necessary commands in the menu, look for reset instructions specifically for your device model.

After this, the smartphone should return to factory settings within a few minutes. The device may request a login and password from a previously connected Google account, but you will no longer need to unlock the screen. After logging in old account the system will restore the settings and data synchronized with it.

All of the unlocking methods listed above are suitable not only for smartphones, but also for Android tablets.

How to unlock iPhone

If you have forgotten the password for your iOS device, you have only one option - reset to factory settings. There are two ways to do this: c using iCloud and via iTunes. The first one will only work if you previously enabled the Find My iPhone function on your smartphone. For the second you will need a USB cable and a computer with installed program iTunes.

In both cases, you will not only delete the password, but also all data from the device. But if you have a backup copy iPhone, then after the reset you can restore the information saved in it: calendars, contacts, notes, SMS, settings and purchase lists in iTunes and App Store. Personal photos and videos will also not be lost if you previously synchronized them with your computer or iCloud.

1. Reset iPhone to factory settings using iCloud

To check if Find My iPhone is active on your smartphone, connect it to the Internet. Then log in to your account Apple entry ID on the iCloud website using a computer and click on the “Find iPhone” icon.

If you don't have a computer at hand, but have an iPad, iPod touch or another iPhone, you can use standard application“Find iPhone” on any of these gadgets. It works the same as the web version in iCloud.

If Find My iPhone is active, you'll immediately see your locked iPhone (in the app) or select it from the All Devices list (on the iCloud website). If the device is not displayed, proceed to the second method. Otherwise, continue.

Click on the smartphone icon, and then on the “Erase iPhone” button and follow further prompts.

This will remove your passcode and all data from your device, allowing you to set up your iPhone again.

2. Reset iPhone to factory settings via iTunes

Run on computer iTunes, then connect your smartphone to it using a USB cable.

If you have previously synced your iPhone with this computer, click on the smartphone icon in iTunes. In the menu that opens, sync again and create a fresh backup of the device on your computer. Then click “Restore from copy...”, select the newly created image and follow the system prompts until complete recovery.

If you've never synced your iPhone with current computer or iTunes also asks for a password, then most likely it will not be possible to create a new backup. But you can do a reset in a special mode, and then restore the device from old copies (if any). Follow the following actions to reset:

1. Force restart your iPhone.

On iPhone SE, iPhone 6s, iPhone 6s Plus, and older models, hold down the Home key and the top (or side) button for 10 seconds or more until the recovery screen appears.

On an iPhone 7 or iPhone 7 Plus, hold down the Side key and the Volume Down button for 10 seconds or more until you see the recovery screen.

On an iPhone 8 or iPhone 8 Plus, hold and immediately release the volume up key and then the volume down key. After that, press and hold the Side button until the recovery screen appears.

2. When the recovery dialog box appears on your computer display, click “Restore” and follow the iTunes prompts.

3. If the iPhone exits recovery mode while iTunes is downloading necessary files from the Network, press the buttons again forced restart and hold them until the device returns to this mode.

Although instructions for both reset methods are written in iPhone example, they will also work if you suddenly forget your iPad password.

HTC smartphones have always stood somewhat apart in Android world. Owners of devices from this company also encounter the same problem of how to unlock an HTC phone. However, the developers have provided special means to make our life easier.

How to unlock your HTC phone if you forgot your password

Graphic blocking codes are becoming more and more popular now. After all, they are simply entered in one stroke, and it is much more difficult for a stranger to pick them out than a regular PIN code. But you can accidentally forget what you need to enter. If your HTC is so seriously blocked, what should you do? Panic and run to the workshop? No, there are more effective ways.

How to unlock HTC if you forgot graphic password? First, try to remember it at least approximately. You have five tries. If the lock screen accepts at least one of them, congratulations, dance.

If not, then 30 seconds after the fifth erroneous gesture the system will prompt you to log in using your login and Google password. Only, in the name little green man, don't say you don't remember them!

If you still don’t remember, then you shouldn’t immediately look for how to reset HTC to factory settings. You can get by with less bloodshed if you run the utility on your computer HTC Sync. It will automatically prompt you to enter at least a login, which will be displayed in the program window. And when you see it, you will be able to remember the password. If not, service Google recovery to help you.

After recovery, do not forget to go to the settings and disable the pattern. If unlock HTC gesture lets you down, better use the good old PIN.

How to unlock HTC One X

They often talk about unlocking popular smartphone One X as something special. In fact, this is only partly true. This is not about unlocking a smartphone if you have forgotten the password, but about unlocking its bootloader. Developers from HTC have blocked BootLoader, a smartphone bootloader that does not allow the installation of third-party firmware.

Unlock HTC One X, in case you simply forgot the pattern key, is no different from the same procedure with other HTC models.

Web utility for unlocking HTC

Not long ago, the Internet was shocked by the news that HTC had published a web-based unlocking utility. This is true, the utility can be found on a special website created by the company at link.

However, here again we have a double meaning of the word. If you are unlucky and have forgotten your password or pattern, the utility will not help you. Its real purpose is to remove the lock from the smartphone's bootloader.

You need to unlock the bootloader before updating Android on your HTC phone not via Wi-Fi, but via a computer (or, for example, install third party firmware). This is very useful utility, and it’s good that HTC decided to publish it. But to gain access to the phone with forgotten password it is not intended.

How to unlock a pattern on HTC

If you are unable to use the methods from the first paragraph, then you will have to use the most radical solution. How to unlock HTC if you forgot your Google account password along with graphic key? There is only one way: a hard reboot.

If you were thinking about a regular reboot, then, unfortunately, it will not work.

  • By forcefully rebooting your smartphone, you will again encounter the same pattern.
  • smartphones with non-removable battery you won't be able to force reboot at all.

U HTC smartphones standard way hard reboot. Hold down the Volume Down key and the Power key. Hold them until the phone starts to reboot. A menu of sorts should soon appear on the screen.

The touch display does not work in this mode. You need to navigate through the menu items using the same volume buttons, and confirm your selection with the power button.

Find the item called Reset and confirm it with the power button. That's it, after this your smartphone will begin the reset procedure to factory settings. Now we have two news for you.

  • The bad: all your applications and personal data will be lost.
  • Good: your smartphone will be as good as new, and you can use it again.

What should be done to avoid losses in this situation?


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