Restore login to Skype. Recovery without mail

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How to restore Skype, knowing only your login? What to do if your contacts or correspondence have disappeared somewhere? Find answers to these and other burning questions below.

Recovery by mail

How to restore Skype, more precisely forgotten login and password? Very simple:

1.Log into the program on your computer (laptop) or go to the skype.com website in a browser, click “Login...” - “My Account”.

2.In the main program window that opens, find the active link at the bottom “Can’t log into Skype?” Click on it.

3.In the field that appears, enter your address Email.

Important: the email address you must specify is the one to which you “linked” your account Skype recording and during its creation.

4.Click Continue.

Instead of this action, you can enter the received code in a special field. This field can be found by clicking on the link “Already have a recovery code?” in the password recovery window.

Recover by phone number

If you want to restore your account by phone number, follow the same steps as in the previous paragraph, only in the field where the email should be entered, enter your number (it must also be linked to Skype in advance). When the SMS arrives, read it carefully and follow the instructions described in the message.

Help from the support team

If the previous ones don't suit you classic methods to restore access and you want to restore your account without email, contact support (it's free):

Go to the official Skype website: skype.com.
Click the "Login" button.
In the drop-down menu, click “My Account”.
Follow the link "Can't sign in to Skype?"
Click "Contact Support".
Read carefully - what if something is missing? Find the link “Support Request Page” in the text and follow it.
You will see new page called “Choose a Problem.” In the "Choose a help article" section, select "Account and login information."
Once you select a section, another box will appear below “Select related problem" Here you should select “Question about resetting and recovering your password.”
Click Next.
You will see two options further actions: Ask a question in the Skype community or get support by email. Choose the second one.
Fill out the long form and click “Submit.” Staff will respond within 24 hours.

To contact Skype support managers, you can use this link https://support.skype.com/ru/support_request?

If your contacts are missing...

To restore contacts on Skype, you need to:

Log in to the program using your login.
Open the “Contacts” menu in the main window of your account.
Select the “Lists” menu item.
Click "All".

If after completing four steps nothing has changed in your contact list:

download from open sources worldwide network SQLite program (preferably portable version),
run it
find in search bar“Start” your computer (laptop) file “main.db”,
return to the “SQLite” program window and click on the “Open Database” button,
specify the path to the "main.db" file you just found,
click on the “Browse Data” tab,
in the “Table” line, select “Contacts”.

A list of your missing contacts will appear in front of you. Now you can add them to Skype by copying them one by one, as you did before. In this simple way you can restore your contact list.

If the program is deleted or the shortcut is missing...

Recover deleted Skype more easier than forgotten password:

1.Make sure first that Skype is really deleted. To do this, look for it in the list of programs (go to “Start” - “Control Panel” - “Programs” - “Uninstall programs”). If among the installed Skype programs no - you need to restore the deleted Skype again.

If the program was found in the list, but its shortcut disappeared, it means that you could simply delete the shortcut from the desktop or from another place where you are used to launching the messenger, or this happened after a failure. Click on the found program right click mouse and select “Send...” – “To desktop”.

2.To download the most latest version program, go to the official Skype website and click “Download”.

3.Select the type of your device (for computers and laptops - this is the first tab).

4.Click “Upload” or “Download”.

5.After downloading is complete installation file, open it double click to begin installation.

6.Run the program as you usually did (via the desktop icon, the Start menu...) and enter your username and password to gain access to your account again.

If you are sure that the program has not been removed from your computer and you want to access the messenger through the Start menu, you can pin it there:

Go to Start.
Enter "Skype" in the search field.
Find the blue program logo among the results found and right-click on it.
Select Pin to Start Menu.

If the program is found, you have created a new shortcut, launched it, entered your login and password, but it still does not work, you need to install it again (follow the steps from previous instructions, points 2-5), but first remove the remnants of the non-working version. To do this, go to “Start” – “Control Panel” – “Programs” – “Uninstall Programs”, find the line with the program, select it and click “Uninstall”.

There is a program, but it doesn't work...

If Skype is not working for reasons unknown to you, try updating your Internet browser to the latest version.

Skype is linked to Windows native settings and status Internet browser Explorer, so it wouldn't hurt to update its version and reset its settings.

It does not help? Then proceed like this:

1 way

Make sure that the program does not freeze on startup. For this:

1.Go to the “Task Manager” by pressing the combination “Ctrl”, “Alt”, “Del”, then “Launch Task Manager” or by right-clicking on the very bottom line on your screen (where the open source software and files) and selecting the “Launch Task Manager” command.

2.Look for the line “Skype...” on the second “Processes” tab.

3.If found, the program is running, but with errors. You need to terminate this incorrect process by highlighting it and clicking “Finish...”.

4.In the new window, click “End process” again to confirm the action.

Method 2

1. Exit Skype completely, if you have not already exited: in the tray below, near the clock, find Skype icon and (if not all icons are displayed, click on the arrow so that the list opens), right-click on it and select “Exit”.

Minimized Skype may appear in the tray as green tick or in the form of a blue symbol with the letter “S”.

2.Go to Start.

3.In the search bar, enter “%AppData%\Skype” to find the folder with your personal data.

4.Go to the found folder by clicking on the search result.

5.Once in the found folder, click on the “Tools” menu (“Organize”) and select “Folder Options...” (“Folder Options”). The names may be different on different operating systems.

6.Go to the “View” tab in the window that opens.

7.Find at the end of the list the line “Show hidden files, folders...” and check the box there.

8.Click “Apply”, then “Ok”.

9.Find in open folder file "shared.xml" and delete it.

10.Try to run the program again. If it still doesn’t work after that, you will need to delete Skype. But first, it is better to copy the contents of the folder in which you deleted the file to another location. This is required in order to restore messages on Skype (correspondence) after the messenger is restored to service.

11.Uninstall the program: go to “Start” – “Control Panel” – “Programs” – “Uninstall programs”, find the line with the program, select it and click “Delete”.

12.Install Skype again by downloading the new version from the website.

13. Transfer what was previously copied to the folder newly created by the program (you can find it in the same way as described in paragraphs No. 2-3 of these instructions).

14.Now everything should work!

Third-party assistant programs

If you fail again, we will continue to restore:
1.Download the program from a reliable source " Revo Uninstaller"and install it on your computer.

2.Open the program.

3.Find the Skype icon in the main “Revo...” window that opens and select it.

4.Click the “Delete” button.

5.Select advanced mode.

7.After a short removal process, the program will search for the remaining fragments of the messenger in the registries. Carefully opening all the “pluses”, find the names “Skype” and “callto” in the registry branch and check the boxes next to them.

8.Click the delete button.

9.Repeat steps No. 2-3 from the previous instructions and delete everything from the found folder.

10. Transfer back the old copied files, as indicated in point No. 13 of the previous instructions.

Unlike the previous utility, Password Recovery is paid. By downloading and paying for it, you can find out your lost password, and also protect your account from scammers and hackers in the future. After launching the miracle program, enter your Skype login in the first field and click “Start...”

After finishing its work, you will see the result. If the utility finds a forgotten password, it will be indicated in the program window; if not, you will have to look for another way to recover the messenger.

Recovering through another account

If you have previously linked your Skype account to your Facebook or Microsoft account, you can sign in through one of them. For this:

Lost your contact list in your favorite messenger? This can be fixed! If you have forgotten your Skype password, recover it via your phone number or email using our detailed instructions.

If you are interested in the question of how to restore Skype, then most likely you either forgot your password or login for your account, or, when you turned on the device, you did not find the program shortcut on your desktop. However, perhaps some technical glitch occurred and the program was automatically uninstalled. We can cope with any of these problems to the average user, and we will tell you in detail how to do this. By the way, you can restore Skype both on a laptop and on a PC, tablet and smartphone completely free of charge.

Automatically

How to restore Skype automatically? And what exactly is this method? In fact, this is the simplest solution to the problem. If you have forgotten your account information, you can login via the email specified when registering your account. Here's how to do it:

Read more about Skype password recovery, read our other article.

By phone number

You can restore Skype by phone number only if (which is logical) if you provided this information before registration. Not everyone does this, but in vain. You can tell us how to restore Skype on your computer step by step, using a standard form, but this will not make sense if you don’t have access to email either. But the phone number indicated in the additional data can be of great help. What to do:

By login

In addition to the above, you can restore access to Skype using a login that is already automatically saved on your computer. Few people want to enter data every time they enter the program, so when the browser displays the “Save password for this site” pop-up window, many agree. In this case, the login is open for viewing, but the password is usually hidden and is very easy to forget. The problem occurs if you need to open Skype on another device, but there is no mailbox, no phone number for data recovery. How to change secret code in this case:

Via support

You will have to request personal data through the support service if there are no other options left. Of course technical service Skype will help you with this issue, but it may take time to resolve the problem. For this:

For different devices

You can restore access to Skype on your tablet or laptop using the same instructions that we have already provided. The program's interface, for the most part, is not very different. The same goes for restoring Skype on an Android phone.

How install Skype on your phone, find out on our website.

When uninstalling the program

How to restore Skype on your computer if it happens system failure, and he disappeared? It all depends on what exactly happened - the program itself was deleted, or the icon simply disappeared from the desktop.

In the first case, you don’t need to look difficult paths, and just say the application again, and then log in with your credentials. A computer (and other devices) can sometimes create similar problems for its owner. How install Skype on computer, you can read in another of our articles

Sometimes a second question arises, which sounds like this: why did the Skype shortcut disappear from the desktop, and how to restore it. Similar problem may occur for three reasons: lost system settings, the device was attacked by viruses, or the icon was deleted manually. So what to do if the Skype icon has disappeared from your desktop and how to restore it?

Virus attack

In this case, you need to connect an antivirus and check on it what kind of malware is deleting icons on the desktop. In this case, all icons will disappear, not just Skype

System settings failure

Press on free space desktop right-click and select "View"
There should be a checkmark next to the “Display desktop icons” item. If it’s not there, install it, and all the icons will return to their places.

Manual removal

If the icon was deleted manually, you can return it this way:

And finally: if you are interested in how to restore Skype as it was before ( old version program), we answer - no way. After merging this messenger with Microsoft, only a new version programs.

When you try to log into your Skype account, you may encounter an issue where your username or password is incorrect. There are many reasons that can lead to this problem and it could be anything from input wrong name user and/or password before the account is hacked or blocked. In such cases in the best possible way To regain access to your account is to reset your password. Below are detailed instructions that will help you recover your Skype account in just a couple of minutes.

Follow the steps below to log into your Skype account:

Go to the Skype login page and click on the link “Can’t sign in?” (as in the picture below). After this, a new window will open. Or go to https://a.login.skype.com/diagnostics.
In the next window, you will need to enter your Skype ID (email, login or phone number). Click Continue once you have entered your Skype ID.
In the window that appears, click on the “Reset password” button.
You will be redirected to the following page where you will be asked to select any of the options to continue the process: I don't remember my password; I know my password, but I can't log in; I think someone else is using my Microsoft account. Select the appropriate option and click “Next”.
Then enter the user ID (if it is not displayed) and the captcha shown in the field. When everything is ready, click “Next” to continue.
In the next window, you will need to choose one of three options to receive a security code: a letter to your email; SMS message to your phone number ********76; and the option “I don’t have this data.” If you have chosen an email or phone number, click “Send code” and the security code will be sent to your phone or email. You will need to paste this same code in the new window that appears.
In this new window that appears, enter security code and click “Next” to continue.
You will be redirected to the password reset page. On this page you will need to come up with New Password and click “Next” to access your account.

Note! When choosing the third option, “I don’t have this data”(Step 4), you will be redirected to another page asking you to provide an alternate ID to receive the code. Paste the received code into the required field and confirm it. A special form will appear that you will need to fill out and submit. Having Skype confirm that you are the true owner of your account sounds a little strange, but it's all for security purposes. Since Skype does not know who exactly is trying to log in, the real owner or an impostor. You will be allowed access to your Skype account.

For any other questions or queries that are related to your Skype account, do not hesitate to contact Skype Support for assistance.

What to do if you don’t remember anything at all?

How to recover your Skype account if you forgot your password, username, phone number and email address

To log into your Skype profile if you don’t remember anything at all, neither your login password, nor your email or telephone number, in this case you need to recover lost credentials Skype data. To do this, go to the address below:
https://support.microsoft.com/ru-ru/help/13811/microsoft-account-doesnt-exist.

How to recover a suspended Skype account

Skype has a Usage Policy (FUP) that must be followed and Skype has full rights to suspend an account. In fact, someone uses wrong password through certain time, then the application will temporarily block the account. This concerns security reasons. Skype protects your account from any unauthorized access. Also, if you have not logged into your account for a long time (1, 2 or 5 years), it may become inactive. To recover a suspended Skype account, follow the three-step instructions below.

find out detailed instructions how to register for Skype on a laptop, from a new article -

Once you have completed restoring your Skype profile, you should follow the Skype Usage Policy (FUP) to avoid any problems in the future.

Important! To recover your Skype account, you can also use the support service Skype clients by phone.

Video - How to recover your Skype username and password

Murphy's Law states:“Everything that works will definitely break at the very least.” inopportune moment" Unfortunately, none of the users are immune from the unpleasant situation when the irreplaceable and completely free Skype stops working just when you need to conduct urgent negotiations (on which your very existence depends), and the balance on your cell phone is zero and you are on the financial edge abyss.

There is no time to figure out who is to blame, please tell me what to do?

How to restore Skype, because you urgently need communication? The question is quite broad and first you need to identify the problems, then understand the reasons and only then solve the issue with step-by-step instructions.

Human factor

Electronics Manufacturers and Developers software They unanimously claim that 99% of problems with computers, the Internet and programs are the fault of the users themselves. They say this so as not to respond to complaints and not to pay for the repair of unusable equipment and programs written in Indian code.

The user has forgotten his login or password and cannot log into his Skype account. This is the smallest problem.
The user has forgotten all the data that was used when registering on Skype. Has he forgotten himself?
Skype for some reason stopped working. First, check if there is an Internet connection. Maybe you just forgot to top up your balance on time?
Skype won't launch at all. You click on the icon on the desktop, something starts to spin there, but nothing happens. There is a problem with the application itself or the operating system.
Contacts and history of negotiations have disappeared. Unauthorized or erroneous changes to Skype settings. The program crashed.

As you can see, the reasons incorrect operation There can be many Skypes.

How to recover a forgotten or lost account password? If you remember the email address you used when registering, then everything is simple.

After starting the program, click “I can’t log into Skype”, or go to the link:

Click on the Recover password link and enter your email.

You will be sent an email with a link to restore access.

Follow the link and create a new password. Now you can log into Skype with your old username and new password.

How to recover your Skype account if you forgot your login address? In this case, you will have to enter into correspondence with Skype customer support. Via form feedback write a letter to the support service. Provide personal information that will help identify you as Skype user. This could be a number cell phone or payment information if you used any paid services Skype. For example, they called on Skype to subscriber numbers mobile operators communications.

How to restore the disappeared history of negotiations? For this difficult case, there is a special program - SkypeLogView - a Skype log viewer. Download the program from the Internet and it will help you find your communication logs. Skype profile somewhere out there in the wilds system files Windows.

What to do if Skype doesn't turn on? Technical problems

How to restore Skype what if the program doesn't want to work at all?

First, try updating Skype to the latest version. To do this, visit the official website of the program and download the installer from there.
If after this Skype does not want to turn on - you need to try to clean the system. Perhaps some Skype files are damaged and they are interfering normal operation applications. Probably viral infection computer. First, scan your system with an antivirus. Restart your computer and try turning on Skype. Does not work? Continue to the next point.
Try completely uninstalling your old Skype and removing all residual data from the system and registry. To do this, you will need a special uninstaller program. Removes well unnecessary programs IoBit Uninstaller. Download this free program from the official website. After that, start the removal process. Then using the function powerful scanning Completely clear your computer of all Skype remnants.
Now reinstall Skype.
If it still doesn’t work, you have problems with the operating system. To get started, try using system function Restoring the system to an earlier state.
If it doesn't work again, it's time to update the operating system.

How to restore Skype on a mobile device

Skype recovery on a smartphone or tablet basically follows the same rules as on a desktop computer. Only instead of rearrangement operating system The settings are reset to the factory state.

The advantage is that after restoring the system mobile device V automatic mode will begin downloading from the Internet and reinstalling all applications that you had before the reset operation. Provided that the checkbox next to automatic backup is checked in the settings of your device.

- This modern programs, which provides an excellent opportunity for people from other parts of the world to communicate with each other completely free of charge. At the same time, you can not only hear the familiar voice of your interlocutor, but also see him. You can exchange instant text messages, photos and video files, and also find new friends. Today, it is difficult to meet a person who would not use this program and did not have his own account in Skype service. So let's look at an example, possible methods password recovery and Skype login if you forgot it.

Restoring your Skype login is a common procedure

Very often, it happens that several people use the same computer and each of them has their own account in Skype system. In order for each user to be able to log into their account, they must constantly exit the program and then enter the password again. Also, in case of a program update or when changing a working computer, you have to log in using a password. But what to do if you forgot your password and login? How to recover your Skype login think about it, almost every Skype user.

To begin the password recovery procedure, click on the line "Can't sign into your Skype account?" which is located at the top of the login and password entry field. The program will automatically open official page Skype in your browser. You will see an empty field in which you will need to enter the email address that was specified when registering your Skype account.

After you enter the address, press the button that says "send". Within a few seconds, you will receive an email containing a unique link. All you need to do is follow this link within 6 hours. You can use manually recovery or active link, the choice is yours.

You can also use a temporary code to recover your Skype password. Using the marker, you can enter the password manually. And again, do not forget that the code valid only 6 hours. After this period has expired, you will have to submit a request for restoration again. After you have completed this operation or followed the links automatically, you will be prompted by the program to enter a new password and new login. Be sure to remember the new password so that you don’t end up in a similar situation again in the future. If the operation was successful, a notification will appear on the screen stating that you can now log into Skype with a new password.

Sometimes it happens that a letter with a code recovery ends up in the spam folder rather than in the inbox. Now you know how to recover your Skype password using email and will be able to get out of this situation on your own.

Recovering Skype without mail

There are situations in which it is impossible to enter the mail that was indicated when registering Skype, what to do in this case, how to restore skype without mail? There is also an answer to this question. Before writing to the service technical support try the following procedure, it is likely that the system remembers your personal information for logging into Skype. So, in top menu Skype, click on the Skype item, then - "Personal data", Further “Edit my details...” Information will appear to your left that contains personal information. At the very top click "Control". After this, a page will open, and go to the point "Contact details", the email address must be indicated there. After this, knowing your email address, we perform the above password recovery operation using the email and the entrusted link.

It is not uncommon for cases when you don’t remember both your Skype password and email password. In such a situation, all that remains is write to technical support. You can send a letter requesting password recovery here: https://support.skype.com/ru/support_request?

However, before making a recovery request, think carefully about what information may identify you. For example, names of contacts, number of friends in your contact list, payments you made and other similar information. If the technical support staff considers the information you provide to be reliable and sufficient for your identification, they will send you detailed instructions How to restore Skype on a laptop or computer. If you fail to recover your password, there is no other option but to create new account, and in the future try to be a little more attentive. Try to create a password and login in your new account that will be associated with something, in this case, you will not be able to forget it and will no longer find yourself in such a difficult situation.