In cryptopro, you cannot select a key container. Installation via the “Install personal certificate” menu

Installing the certificate and private key

We will describe the installation of an electronic signature certificate and private key for Windows operating systems. During the setup process we will need Administrator rights (so we may need a system administrator if you have one).

If you have not yet figured out what an Electronic Signature is, then please read Or if you have not yet received an electronic signature, contact the Certification Center, we recommend SKB-Kontur.

Well, suppose you already have an electronic signature (token or flash drive), but OpenSRO reports that your certificate is not installed, this situation may arise if you decide to configure your second or third computer (of course, the signature does not “grow” to only one computer and it can be used on multiple computers). Usually the initial setup is carried out with the help of the technical support of the Certification Center, but let’s say this is not our case, so let’s go.

1. Make sure that CryptoPro CSP 4 is installed on your computer

To do this, go to the menu Start CRYPTO-PRO CryptoPro CSP run it and make sure that the program version is not lower than 4.

If it is not there, then download, install and restart the browser.

2. If you have a token (Rutoken for example)

Before the system can work with it, you will need to install the necessary driver.

• Drivers Rutoken: https://www.rutoken.ru/support/download/drivers-for-windows/
• Drivers eToken: https://www.aladdin-rd.ru/support/downloads/etoken
• Drivers JaCarta: https://www.aladdin-rd.ru/support/downloads/jacarta

The algorithm is as follows: (1) Download; (2) Install.

3. If the private key is in the form of files

The private key can be in the form of 6 files: header.key, masks.key, masks2.key, name.key, primary.key, primary2.key

There is a subtlety here if these files are written to the hard drive of your computer, then CryptoPro CSP will not be able to read them, so all actions must be performed by first writing them to a flash drive (removable media), and you need to place them in a first-level folder, for example: E:\Andrey\( files) if located in E:\Andrey\ keys\(files), then it will not work.

(If you are not afraid of the command line, then removable storage can be emulated something like this: subst x: C:\tmp a new disk (X:) will appear, it will contain the contents of the C:\tmp folder, it will disappear after a reboot. This method can be used if you plan to install keys in the registry)

We found the files, recorded them on a flash drive, and move on to the next step.

4. Installing a certificate from a private key

Now we need to get a certificate, we can do this as follows:

1. Opening CryptoPro CSP
2. Go to the tab Service
3. Press the button View certificates in a container, press Review and here (if we did everything correctly in the previous steps) we will have our container. Press the button Further, information about the certificate will appear and then click the button Install(the program may ask whether to provide a link to the private key, answer “Yes”)
4. After this, the certificate will be installed in the storage and it will be possible to sign documents (at the same time, at the time of signing the document, it will be necessary for the flash drive or token to be inserted into the computer)

5. Using an electronic signature without a token or flash drive (installation in the registry)

If speed and ease of use are a little higher for you than security, then you can install your private key in the Windows registry. To do this you need to do a few simple steps:

1. Perform the private key preparation described in steps (2) or (3)
2. Next we open CryptoPro CSP
3. Go to the tab Service
4. Press the button Copy
5. Using a button Review choose our key
6. Press the button Further, then we’ll come up with some name, for example “Pupkin, LLC Romashka” and press the button Ready
7. A window will appear in which you will be asked to select the media, select Registry, click OK
8. The system will ask Set password for the container, come up with a password, click OK

Important Note: the OpenSRO portal will not “see” the certificate if its validity period has expired.

List of documents for a legal entity:

1. Extract from the Unified State Register of Legal Entities (USRLE) no older than 30 days.

2. Passport

3. Company details

4. SNILS (Insurance certificate of state pension insurance)

5. TIN certificate

List of documents for an Individual Entrepreneur (IP):

1. Extract from the Unified State Register of Individual Entrepreneurs (USRIP)

2. Passport

3. SNILS (Insurance Certificate of State Pension Insurance)

4. TIN certificate

List of documents for an individual:

1. Passport

2. TIN certificate

2. SNILS (Insurance certificate of state pension insurance)

2. A window pops up: "Error! The CAPICOM library cannot be loaded, possibly due to low access rights on this local machine."

If, when working on the website roseltorg.ru, a window pops up: “Error! The CAPICOM library cannot be loaded, possibly due to low access rights on this local machine” You need:

1. Click on the yellow bar under the site address with the text “This website is trying to install the following add-on: “CAPICOM User Download v2.1.0.2” from “Microsoft Corporation”. If you trust this website and add-on and want to install it , click here...";

2. Select "Install ActiveX control";

3. Click on the "Install" button; This procedure must be performed until the window with this message stops popping up (this is individual for each computer). This is a one-time setup.

3. How to install a personal certificate?

Installing a personal certificate (your organization's certificate) can be done in the following way:

Via the "View certificates in container" menu

1. Select Start / Control Panel / CryptoPro CSP, go to the Service tab and click on the button View certificates in a container(see Fig. 1).

Rice. 1. “CryptoPro CSP Properties” window

2. In the window that opens, click the Browse button to select a container to view. After selecting the container, click on the OK button (see Fig. 2).

Rice. 2. Window for selecting a container to view

3. In the next window, click on the Next button.

Rice. 3. “Selected private key container” window

4. If the version of CryptoPro CSP 3.6 R2 (product version 3.6.6497) or higher is installed, then in the window that opens, click on the Install button, and then respond affirmatively to the notification about replacing the certificate (if it appears).

Rice. 4. Certificate viewing window

5. In the window that appears about the successful installation of the certificate, click OK

Rice. 5. Window “Message about successful certificate installation”

6. then press the ready button

Rice. 6. Window for viewing the selected certificate

5. Close the CryptoPro CSP window by clicking OK

Detailed information on installing the certificate is available at the following link.

4. How to set up email.

Configuring security settings for Outlook Express is carried out according to the following scheme:

1. Select the menu item Tools -> Accounts and open the Mail tab.

2. In the displayed list of accounts, select the one you want to configure and click the Properties button.

3. In the displayed dialog, select the Security tab, which allows the user to specify his personal certificates, which will be used when selecting the user’s personal keys for generating an electronic digital signature and decrypting incoming messages. The certificate selection dialog only displays certificates that have a matching email address and are allowed for email security

5. In the displayed dialog, select the Security tab:

6. In the displayed dialog, set the following modes:

a. Always encrypt messages when sending encrypted mail . Setting the enable mode allows the sender to decrypt the messages he has sent.

b. Include my digital ID when sending singed messages. Setting this mode to automatically add the sender's certificate to all messages. This mode allows you to exchange certificates using a signed message, and then use the resulting certificates to subsequently encrypt messages between recipients.

c. Send messages with an opaque signature / Encode message before signing. When Message Mode is enabled, all attachments will be combined into a single attachment with a digital signature included. If the mode is disabled, the signature is generated as one separate attachment for all attachments.

d. Automatically add sender certificates to my address book. When enabled, certificates sent as part of a signed message will be automatically added to the address book.

e. Check for revoked Digital Ds:

i. only when online. Installing a verification token means that each operation of generating or verifying an electronic digital signature will be accompanied by a certificate revocation check. To check for revocation, a Certificate Revocation List (CRL) is used, information about the location of which is recorded as an addendum in each user’s certificate. By default, this option is not enabled, and Outlook Express does not track whether user keys have been compromised.

ii. Never/Never.

No revocation check is performed.

5. How to sign a document.

There are 2 types of sending a signed document.

The first way is to sign the document itself and the second is to sign the entire letter.

To create and send a signed message:

1. Click the Create Mail button or select the menu item File -> New -> Mail message.

3. To send a signed message, check the status of the Sign button. It should be pressed and the signed message sign should be visible on the right side of the screen.

4. Once the message is ready to be sent, click on the Send button:

The second method is when the file itself is signed. Microsoft Office allows you to attach digital signatures to a specific document. To do this you need:

1. From the Tools menu, select Options, and then open the Security tab.

2. Click the Digital Signatures button.

3. Click the Add button.

4. Select the certificate you want, and then click OK.

For other data formats, you must use the CryptoArm program.

6. CryptoPro expires.

During installation, the product serial number was not entered according to the license you purchased.

7. Mail does not see the certificate.

When setting up email, at the stage of signing the document, the email does not find the required certificate. This happens when the email address that is specified when producing the digital signature does not match the current email address.

8. When installing CryptoPro at the last step, the system displays a message about the incorrect installation of the program and rolls back. What should I do?

The problem occurs due to incomplete (or incorrect) removal of the previous version of Crypto Pro from the computer. To remove files remaining from the previous version, you must use the CryptoPro clear.bat trace cleaning program. You can download the program from here: ftp://ftp.cryptopro.ru/pub/CSP_3_6/clearing.zip

9. Where can I find the public digital signature signature key?

In all signatures issued by our company, the public key is located inside a container on a secure medium. In order to remove it from the container you need to:

When the media is included in the system unit Through the CryptoPro program Start à Control Panel à CryptoPro à Service à View the certificates in the container. In the dialog box that appears, select the required container through the overview à Next. In the window for viewing digital signature public key data, select properties à “Composition” tab à Copy to file and specify the path to save the certificate.

10. CryptoPro does not see the container on the flash drive. Prompts you to select another media.

Depending on what type of media you use, the solutions are different. If you use smart cards such as Rutoken, MSKey, Etoken, then most likely you do not have the drivers installed to work correctly with the key.

If your key is on a USB 2.0 flash drive, then you need to look at the version of the CryptoPro kernel. If you are using CryptoPro 3.0, then you have lost your way. In order to configure it you need to:

When the media is included in the system unit Through the CryptoPro program Start à Control Panel à CryptoPro à Equipment Configure readers Add. In the Reader Installation Wizard window that appears, select Floppy Drive on the right side of the screen (since in CryptoPro all USB drives are defined as floppy disks). In the next window, select the correct name of the flash drive, that is, the name under which the flash drive is identified in “My Computer”.

If you are using CryptoPro 3.6 and the container is not visible, then the media is damaged. It should be provided to the office to determine the status of the key.

11. We have received an electronic signature, what to do next? How to register on the trading platform?

The entire procedure for accreditation, filing an application for participation in the auction and conducting the auction itself is described in the operating regulations of a specific electronic trading platform, which can be found on the website of this platform. There are also various supporting video materials and instructions for working in the system. Or you can contact us to purchase our accreditation assistance service on any electronic platform.

12. To check what operating system is installed on your computer

- Go to My Computer in Explorer.

— Right-click on the display and select “Properties” from the menu that appears.

— The window that appears contains information about your system.

13. To find out which version of Internet Explorer is installed on your computer

— Launch Internet Explorer.

— Select Help from the horizontal menu at the top of the browser.

— The window that appears contains information about the current version of the browser.

— Possible option

14. To install a newer version of Internet Explorer 8

— Specify the following address on the command line:

— In the window presented, click “Download for free.”

— Click “Run” in the window that appears.

- Then click “Run” again.

— When installation is complete, you must restart your computer.

If none of the solutions suggested below fix the problem, the key media may have been damaged and requires recovery (see). It is impossible to recover data from a damaged smart card or registry.

If there is a copy of the key container on another medium, then you must use it for work, having first installed the certificate.

Diskette

If you are using a floppy disk as the key container, you must complete the following steps:

1. Make sure that in the root of the floppy disk there is a folder containing the files: header, masks, masks2, name, primary, primary2. Files must have a .key extension and the folder name format must be xxxxxx.000.

the private key container has been corrupted or deleted

2. Make sure that the “Disk drive X” reader is configured in CryptoPro CSP (for CryptoPro CSP 3.6 - “All removable drives”), where X is the drive letter. To do this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;

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3. In the CryptoPro CSP window “Selecting a key container”, select the “Unique names” radio button.

4.

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to the “Service” tab and click on the “Remove remembered passwords” button;

5. How to copy a container with a certificate to another medium?).

Flash drive

If a flash drive is used as the key media, you must complete the following steps:

1. Make sure that in the root of the media there is a folder containing the files: header, masks, masks2, name, primary, primary2 . Files must have a .key extension and the folder name format must be as follows: xxxxxx.000 .

If any files are missing or their format is incorrect, then the private key container may have been damaged or deleted. You also need to check whether this folder contains six files on other media.

2. Make sure that the “Disk drive X” reader is configured in CryptoPro CSP (for CryptoPro CSP 3.6 - “All removable drives”), where X is the drive letter. To do this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to the “Equipment” tab and click on the “Configure readers” button.

If the reader is missing, you need to add it (see How to configure readers in CryptoPro CSP?).

3.

4. Remove remembered passwords. For this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Select the “User” item and click the “OK” button.

5. Make a copy of the key container and use it for work (see How to copy a container with a certificate to another medium?).

6. If CryptoPro CSP version 2.0 or 3.0 is installed at your workplace, and Drive A (B) is present in the list of key media, then it must be removed. For this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to the “Equipment” tab and click on the “Configure readers;” button
• Select the reader “Disk Drive A” or “Disk Drive B” and click on the “Delete” button.

After removing this reader, working with the floppy disk will be impossible.

Rutoken

If a Rutoken smart card is used as a key carrier, you must complete the following steps:

1. Make sure that the light on the rutoken is on. If the light does not light, then you should use the following recommendations.

2. Make sure that the “Rutoken” reader is configured in CryptoPro CSP (for CryptoPro CSP 3.6 - “All smart card readers”). To do this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to the “Equipment” tab and click on the “Configure readers” button.

If the reader is missing, you need to add it (see How to configure readers in CryptoPro CSP?).

3. In the “Select a key container” window, select the “Unique names” radio button.

4. Remove remembered passwords. For this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP” ;
• Go to the “Service” tab and click on the “Remove remembered passwords” button;
• Select the “User” item and click the “OK” button.

5. Update the support modules required for Rutoken to work. For this:

• Disconnect the smart card from the computer;
• Select the “Start” menu > “Control Panel” > “Add or Remove Programs” (for Windows Vista\Seven “Start” > “Control Panel” > “Programs and Features”);
• Select “Rutoken Support Modules” from the list that opens and click on the “Delete” button.

After removing modules you need to restart your computer .

• Download and install the latest version of support modules. The distribution is available for download on the Aktiv website.

After installing the modules, you must restart your computer.

6. You should increase the number of Rutoken containers displayed in CryptoPro CSP using the following instructions .

7. Update the Rutoken driver (see How to update the Rutoken driver?).

8. You should make sure that Rutoken contains key containers. To do this, you need to check the amount of free memory on the media by following these steps:

• Open “Start” (“Settings”) > “Control Panel” > “Rutoken Control Panel” (if this item is missing, you should update the Rutoken driver).
• In the “Rutoken Control Panel” window that opens, in the “Readers” item, select “Activ Co. ruToken 0 (1,2)" and click on the "Information" button.

If the rutoken is not visible in the “Readers” item or when you click on the “Information” button, the message “ruToken memory status has not changed” appears, then the media has been damaged, you need to contact the service center for an unscheduled key replacement.

• Check what value is indicated in the line “Free memory (bytes)”.

Service centers issue root tokens with a memory capacity of about 30,000 bytes as key media. One container takes up about 4 KB. The amount of free memory of a rootken containing one container is about 26,000 bytes, two containers - 22,000 bytes, etc.

If the free memory of a root token is more than 29-30,000 bytes, then there are no key containers on it. Therefore, the certificate is contained on a different medium.

Registry

If the Registry reader is used as a key medium, you must perform the following steps:

1. Make sure that the “Register” reader is configured in CryptoPro CSP. For this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to the “Equipment” tab and click on the “Configure readers” button.

If the reader is missing, you need to add it (see How to configure readers in CryptoPro CSP?).

2. In the “Select a key container” window, select the “Unique names” radio button.

3. Remove remembered passwords. For this:

• Select the “Start” menu > “Control Panel” > “CryptoPro CSP”;
• Go to tab « Service" and click on the "Delete remembered passwords" button;
• Select the “User” item and click the “OK” button.

An electronic digital signature is a set of special characters intended for:

• Ensuring control of the integrity of information and data transmitted in electronic documents
• Ensuring the protection of information from interception and unauthorized use
• Ability to identify the author and sender of a document

In order to start using the electronic signature key certificate for its intended purpose - as a legally significant requisite of an electronic document, you need to install the digital signature certificate on the computer or computers where you will work with electronic documents and directly with the electronic signature.

Public and private keys

It is necessary to clarify that any digital signature consists of two types of keys - a private key, it is also called a key container, it is due to it that the document is signed and encrypted, and a public key, or, more simply, a personal certificate.

A personal certificate is presented in the form of files with the extension .cer. Here you can view all the data about the owner of the electronic signature. Such a public key is necessary in order to verify the authenticity of documents. You can and should install an electronic digital signature certificate for a public key on all computers that will receive electronic correspondence.

The private key contains six files, each with a .key extension. If this folder is lost or damaged, the private key will not work and you will have to contact the CA to reissue the electronic signature certificate.

Digital signature storage

EDS keys, as a rule, are stored on special key media; previously, ordinary magnetic floppy disks were used for this purpose, but time has shown their unreliability and fragility, so today certified media such as RuToken are increasingly used. The Rutoken is protected by a special password, so that access to the information on it is provided only directly to the owner of the certificate, who knows this code.

Installation of digital signature certificate

In order to install an EDS certificate on your computer, the user needs to go to the Control Panel tab in the CryptoPro program, select the tab called Service, and then click View certificates in the container. In the window that appears, select the Browse button and select the certificate that needs to be added. Click Next, a pop-up Certificate tab appears in the Properties window, click Install Certificate.

Then the Certificate Import Wizard appears in front of the user, in it we select the Place value and select certificates and the storage for them; if everything was done correctly, a window should appear in front of the user informing that the certificate was successfully installed.

All Tariffs for electronic signatures you can see

In chapter .

If a flash drive or floppy disk is used for work, copying can be done using Windows (this method is suitable for versions of CryptoPro CSP no lower than 3.0). The folder with the private key (and the certificate file, if any) must be placed in the root of the flash drive (floppy disk). It is recommended not to change the folder name when copying.

The private key folder should contain 6 files with the extension .key. Below is an example of the contents of such a folder.

Container copying can also be done using the CryptoPro CSP crypto provider. To do this you need to follow these steps:

1. Select Start / Control Panel / CryptoPro CSP.

2. Go to the Tools tab and click on the Copy button. (see Fig. 1).

Rice. 1. “CryptoPro CSP Properties” window

3. In the window Copying a private key container press the button Review(see Fig. 2).

Rice. 2. Copying the private key container

4. Select a container from the list, click on the button OK, then Further.

Rice. 3. Key container name

6. In the “Insert and select media to store the private key container” window, you must select the media on which the new container will be placed (see Figure 4).

Rice. 4. Selecting a blank key media

7. You will be prompted to set a password for the new container. Setting a password is optional, you can leave the field blank and click on the button OK(see Fig. 5).

Rice. 5. Setting a password for the container

If copying to media Rutoken, the message will sound different (see Fig. 6)

Rice. 6. Pin code for container

Please note: if you lose your password/pin code, using the container will become impossible.

8. After copying is completed, the system will return to the tab Service in the window CryptoPro CSP. Copying is complete. If you plan to use a new key container to work in the Kontur-Extern system, you must install a personal certificate (see How to install a personal certificate?).

For bulk copying, download and run the Certfix utility.