A fly mobile phone fell heavily to the floor. What to do if your phone falls

It is difficult to imagine a modern person without a cell phone. Unfortunately, no one is safe from juice or tea being spilled on the device. It may also fall into a puddle or bathtub. Few people understand what to do if their phone falls into water. If you follow simple instructions, you can save the device on your own.

Phone rescue

It doesn't matter how much water gets on the phone. Sometimes it is enough to drop the device on a wet floor and it stops functioning. There are cases when the phone works even after falling into a puddle or bathtub, although this is a rare occurrence.

So, if a touchscreen phone has fallen into water, you need to get it out of there as quickly as possible. Delay will have a detrimental effect on the condition of the smartphone and most likely it will no longer be possible to revive it. It is important to note that if the mobile phone remains in water or a wet environment for more than half an hour, it can be thrown away.

As soon as the mobile phone is removed from the water, it must be turned off immediately. After this you need to extract:

• Battery;
• SIM card;
• SD card.

It doesn't matter whether you have a touch or push-button phone in front of you, as the recovery procedures are similar. First you need to remove . A phone that has fallen into water must be completely disassembled to increase the chances of recovery.

How to dry your phone

After your phone has fallen into water and the parts have gotten wet, you need to dry everything thoroughly. First, each element is wiped with a paper napkin. All movements must be careful so as not to damage the microcircuits. It is worth noting that alcohol can be used instead of a napkin. During the process of evaporation, it eliminates all moisture.

Then you need to make sure everything is dry. The best drying method is air flow. There is no need to grab a hairdryer, as hot air will damage the device. It is recommended to use a small vacuum cleaner with a narrow nozzle.

The device turns on at minimum speed. Then each hole is blown out. You need to be careful with the microcircuits so that they do not come off during purging. Each part should be dried for 10 minutes. Remember that the vacuum cleaner should not touch any smartphone components. The device should be kept at a distance of 1-2 centimeters from the surface of the phone.

Traditional methods

Those who have dropped their phone in water or other liquid should know that there is a traditional way to dry your phone. One such remedy is rice. If desired, instead of cereal, you can use absorbent material, which is added to shoe boxes or leather bags.

A little rice is poured into a plastic container, and a smartphone is placed in it. Now all that remains is to add more rice. The cereal should completely cover the gadget. The phone should be left in the rice for at least 24 hours. It is worth noting that it is not enough to dry a device that has fallen into a liquid with a high level of acidity, as the destruction of the microcircuits will begin.

After drying, the device should turn on. It is recommended to test all functions of the device. Sometimes users ask what to do if the phone falls into water and does not turn on even after all the manipulations done? In this case, you need to contact specialists.

Mistakes made

When trying to fix a phone, most people immediately grab a hair dryer, trying to get rid of moisture faster. Remember that such an operation can completely damage the device. This happens for the following reasons:

1. A stream of hot air melts the plastic parts of the phone.
2. Droplets of water penetrate into hard-to-reach places.

Since fixing a phone seems easy, smartphone owners don’t think about the consequences. Another common mistake is to use:

• Gaza;
• Hot battery;
• Microwave oven.

Using such tools will cause your phone and battery to overheat.

Fell into the water? With such devices things are a little more complicated. It is not recommended to disassemble smartphones yourself. You can move incorrectly and your smartphone will be damaged.

No matter how much your phone gets wet, there is no need to rush. Every step must be thought out. The phone should not turn on. Otherwise, a short circuit will occur. It is necessary to get rid of excess moisture as quickly as possible.

Accidental impacts, falls, liquid ingress, or pressure from solid objects on the screen usually lead to damage to the touch display. If you are not very knowledgeable about how your device works, the best option is mobile phone repair. Our technicians will quickly replace or repair the damaged part.

Consequences of falling phone

After a slight drop, the trace in the middle of the board may break. In this case, the entire phone board must be replaced. All that remains from the old device is the body, screen, cables and speakers with microphones. The cost is comparable to buying a new phone. It is very difficult to identify such a breakdown by external signs.

A fall may damage the chips inside the phone. There are quite a lot of them - processor, power controllers, radio switches, etc. The main problem is to find which microcircuit is affected. To fix the problem, you need to warm up the phone or unsolder the chip, and then solder it again. After such manipulations, the mobile device may permanently fail. However, high-quality repairs of Nokia and other brands minimize such risks.

If your device has been dropped, first of all, look to see if any cracks have appeared on the screen and body. You also need to make sure whether the phone turns on and whether it sees the SIM card. Check the functionality of the buttons, audibility, and the presence of a speakerphone. Don't forget about the camera, side keys, flash card and charger. After a fall, the phone needs to be checked very carefully so that nothing is overlooked. If everything is fine and no defects appear after a couple of days, everything works out fine. Otherwise, you will have to contact a phone repair shop.

How to protect your phone from falls

To avoid unpleasant consequences that arise from dropping your phone, be sure to buy a good case. It is desirable that it be closed, in which case maximum protection of the device from damage is guaranteed. Check the quality of the lace - the fastening should be reliable, and the lace itself should be intact. Do not place your device where it could fall. Don't give cell phones to small children unless you want to pay for iPhone repairs. A protective film on the screen will protect against scratches that inevitably occur when the device is dropped. If you follow these simple rules, your phone will be protected from any external influences.

In this article I will talk about the reasons why the screen/display on your phone does not work, and what to do in this situation.

Let's start in order.

First steps and theory

The development of the mobile industry has taken the direction of increasing the size of the display and minimizing the number of mechanical keys. The screen is the main way you control your device, and damage to it can turn your phone into a useless pile of metal. There are many options for the screen to malfunction: from the appearance of small spots and defects to its complete inoperability.

Each breakdown is unique and requires separate consideration. You must be sure of the reason for the inoperability, otherwise dishonest service workers may profit from you. First of all, you need to make sure that everything is in order with the software part of your device. To do this you need:

1. Connect the charger to the device, let the battery charge a little
2. Turn on your device. Connect your mobile phone to your computer

If synchronization is successful, but no changes occur on the screen, the problem is in the components. Let's look at the main causes of malfunctions in the operation of the mobile phone screen and explain them.

Phone screen not working due to mechanical/physical damage

Every smartphone crash is a kind of lottery; everyone is lucky differently. One mobile phone may be left without a single scratch if dropped from a great height, while another may be damaged if it accidentally collides with a hard surface.

Mechanical damage is easily diagnosed with the naked eye. A growing crack, and often a “cobweb,” appears on the phone screen. There can be several outcomes in such a situation:

1. Damage to the protective glass and stable operation of the device
2. Image display but sensor damage
3. Complete screen failure

Replacing damaged protective glass depends on the device. Modern models are equipped with combined screens with a sensor and protective glass, which allows for minimal thickness. Replacing such components is expensive and requires replacing not only the protective glass, but also other components. The same principle applies to a damaged sensor.

If the protective glass is damaged, but the screen works, this is not a reason to continue using this device. It is recommended to urgently contact a service center, because your phone becomes vulnerable to moisture and liquid, which can cause more serious damage.

The phone did not fall, but the screen does not work. Causes of failure

Loss of functionality of a mobile phone screen can be associated not only with mechanical damage to the outer side of the display. Moisture, damage to the screen control chip, wear or disconnection of the cable, and other reasons depending on the specific model can cause the phone screen to become inoperable.

Moisture and liquid entering the phone body

Everyone knows from an early age that water has no place in electronics. If moisture or liquid gets into the phone, it can lead to the destruction of the contact board, short circuits and other critical phenomena that impair the functionality of the device.

Destruction of contacts on the board may require both routine cleaning and replacement of many components. If water gets into the device, it is recommended to immediately contact a service center for help. Water getting into the screen of a mobile phone can cause characteristic streaks and stains, which can be corrected by replacing the screen or modules.

Screen control chip failure

Failure of microcircuits in a device is not uncommon. The screen does not receive the necessary information from the device and does not display an image. It is impossible to identify this problem using standard means; it will be determined at the service center. Damage can only be corrected by replacing components.

Worn or disconnected cable

The cable connects the mobile phone screen to the device and is replaceable. This solution allows you to quickly replace the screen without interfering with the device board, but adds the possibility of detachment upon impact. Connecting the cable will not take much time and will not hurt your pocket.

Cable wear is typical for flip phones and sliders. In such devices, constant physical contact is created when opening and closing, which over time leads to a faulty state. In such cases, the cable is replaced at the service center and does not require the purchase of a screen module.

Dead pixels and spots on the screen

It is impossible to imagine the life of a modern person without a mobile phone. Despite the abundance of communication and communication tools, this little assistant still comes first. The phone has become like an extension of the hand, and its absence causes discomfort and uncertainty - what if someone calls or writes while the owner has lost his vigilance? Some particularly fanatical users even move around the apartment with the device - it is in the kitchen, in the bathroom, and under the pillow. One can only guess what disappointment befalls the owner if The phone turned off and won't turn on. What are the reasons for such trouble? What to do if we are talking about a brand new smartphone? There is no need to panic -

Do no harm!

Attempts to immediately disassemble the phone and check “what’s inside” can be disastrous for the fragile device. Without special knowledge, it is pointless to understand the structure of microcircuits and incomprehensible parts - at best, these attempts will not help in any way, at worst, they will lead to serious damage, the repair of which can be very expensive, or even futile. It will be most offensive if the phone stopped turning on, for example, due to the fact that the battery is completely discharged. Before taking drastic measures, you need to try to rehabilitate a disconnected phone, but to do this you need to find out a number of reasons that could cause the device to malfunction.

Battery check

Situation one: I can't turn on the phone, although quite recently it was working properly, and the battery charge level was sufficient for at least another day. The simplest explanation is that the load on the battery is too high, especially for new modern smartphones. Their functionality is so diverse that it’s hard to call such a device a telephone – rather, a mini-computer. For example, always-on Wi-Fi or Bluetooth consumes too much energy - the phone is in constant search, trying to catch every network that appears or find a phone with active Bluetooth in order to immediately inform the owner about it. You just need to disable these options and use them only as needed (“What to do if your phone runs out of battery quickly” can be read at). A discharged battery causes phone turns on and off after a moment, or even does not respond at all to attempts to “revive” him. Eliminating the cause is simple - you just need to charge the phone, and after half an hour you can use it. Sometimes situations arise when the device has to be left on charge for almost a day, and only after that make a decision about contacting a specialist. The fact is that the battery life is usually no more than two to two and a half years, after which it should be replaced with a new one.

Charger

If The phone is dead and won't turn on After trying to charge it, you need to carefully inspect the charger - perhaps its wire is damaged or the contact is coming off. The problem may also lie in the socket of the phone itself, which could break or become unusable from too frequent use - most new phones have only one hole for all functions - charging, connecting to a computer, listening to music with headphones. How can I check this? A safe bet is to try to charge the battery using a universal frog battery. If the phone starts working normally after this, you can consider the cause eliminated and go to the store for a new charger.

Sometimes it happens that phone charging indicator blinking directly when trying to recharge it. That is, while the device is connected to the network, it continues to discharge. Experts explain this anomaly by severe overheating, as a result of which the battery does not receive energy. The second option is to use a “foreign” charger, especially if it is a low-quality device, the use of which can be detrimental to the phone. There are known cases when expensive smartphones failed after a short circuit in a cheap charger. After such experiments, it will not be possible to do without a hard reset or flashing the phone.

On/off button

Another reason that The phone blinks and does not turn on, may be a faulty on/off button. There may be several reasons for this. In the case where the phone is completely new and has hardly been used, the blame falls entirely on the shoulders of the manufacturer - most likely, this is a factory defect. There are two options for solving the problem: either the store will replace the phone with a working one, or the service center will repair the device free of charge. Old push-button phones are usually reliable and solid as a rock, but they also have problems with the buttons, and a problem with the power button will most likely result in the entire keyboard not responding. There are several explanations for this - in the case when The phone fell and won't turn on, the keyboard could move away from the impact. Very often the buttons malfunction if moisture has entered and the phone does not turn on– the influence of liquid always has a detrimental effect on any equipment. However, most often the buttons stop working due to the advanced age of the device. In any of these situations, turning to a specialist is inevitable - only he can figure out what actions need to be taken:

• Completely replace the keyboard membrane.
• Restore assembly soldering.
• Replace the keyboard controller.
• Completely clean the device and remove any trapped moisture.

Oddly enough, the most ordinary flash drive can cause the phone started to freeze. This is a memory card that is inserted into the device to increase its memory. The fact is that most often the flash card is not sold complete with the phone, and the consumer is forced to purchase it separately. It turns out that some memory cards may not be compatible with certain models of phones and smartphones. The recommendation in this case is simple - you need to buy a flash drive only in trusted stores of well-known brands. After inserting the card into the device, you can immediately check it - if phone freezes or does not see it, you can safely return the purchase. If the smartphone does not want to accept any of the proposed flash drives, most likely the problem lies with it. In this case, it is recommended to contact a service center - it is quite possible that you will have to reflash the phone, after which it will begin to function smoothly with any memory cards.

Installing updates

The situation when phone won't turn on after update, does not happen often, but it still happens sometimes, especially with new smartphones that have constant access to the Internet. The phone receives various updates, the installation of which may be unsafe for the device. Problems usually begin immediately after installing updates - the phone may turn off on its own, then turn on.

Sometimes the screen does not turn on, and if it is on, then strange inscriptions like “Windows phone” appear on it. The process of turning off/on can be continuously repeated several times, while no intervention helps stop the malfunction of the device. In this case, you can try to turn off the phone by removing the battery, then insert it back and turn it on again, and then use a reset, which differs for each model. If everything is done correctly and the failure is not very serious, the phone will reset and reboot on its own. This process may take some time, after which the device will return to its previous state and start working as before.

If the installed updates seriously damaged the phone, you will most likely have to use * - only a hard reboot can restore the system to factory settings, while all information stored on the SIM card and memory card will remain intact, but the system information will be completely cleared. Contacts, SMS and all programs installed on the phone will disappear. But in this case, you have to choose the lesser of two evils - returning the phone to working condition will cost much less than buying a new expensive device.

*In order to do this, you need to select the brand of your phone in the “Hard Reset” menu on the left and then find your model or use the site search (top menu).

Mechanical damage

Despite the convincing statements of manufacturers that their creations “do not burn in fire, do not drown in water and never break,” situations where phone won't turn on after falling, happen very often. A breakdown can happen at the most unexpected moment. For example, a smartphone placed in the back pocket of jeans is in danger - if it sits poorly, the owner can easily crush the screen. Repair in this case is inevitable. And the cases when The phone fell and won't turn on, the most common, service center specialists can tell you about this.

Very often there is no visible damage to the phone, but all attempts to turn it on are useless. You can try to rehabilitate the device by opening the cover and reinstalling the SIM card, flash drive and battery - perhaps the contact simply came off due to the impact. No effect? This means that the breakdown is more serious than it seemed at first. All that remains is to contact a technician who can restore the phone to its original condition. This may require flashing, but don’t be afraid - the device will function no worse, or even better, than before.

Six simple steps to save your device.

Accidentally dropped your smartphone into a sink or pond, left your phone in your jeans while they were going to be washed, or spilled juice, tea or coffee on your phone? This can happen to anyone at least once, and not all phones are protected from moisture, such as Samsung Galaxy S7, Apple iPhone 7 or Sony Xperia Z3 Compact. Spilled liquid is dangerous due to both short circuit and corrosion of the smartphone. If the correct measures are not taken in time, a smartphone that has been in water will experience a complete or partial malfunction. The site's team of experts has tried all known methods to solve the problem and offers simple steps to save your phone.

1. Get your phone out of the water

The very first thing you need to do if your phone falls into water is to pull the device out of the water as quickly as possible (if you spilled liquid on it, go to step 2 of these instructions). Seconds can count - liquid can easily leak and penetrate into the phone case if it is not protected from water. However, if your phone is being charged from the network at this moment, then under no circumstances touch the device and the charger! It may be dangerous! First, turn off the power to the outlet, and only then remove the phone from the water.

The longer the phone is in the water, the less chance of a favorable outcome. Even if the cover and case elements fit tightly together, water can freely penetrate to the chips, for example, through ports and connectors for charging and headphones, or openings in speakers and microphones. But even if the phone has been in contact with water for a long time, you still have a chance to save the device.

2. Remove the battery, SIM card and memory card

Free the phone from the case (if there is one), remove the cover of the device and remove the battery from the phone case (if the case is collapsible and the battery is removable) so that the chips on the board do not oxidize. Next, take out a SIM card and a memory card - contacts and data on them are sometimes more valuable than the smartphone itself.

Do not turn on your phone under any circumstances. It is better not to press any buttons or keys again, as this may cause the water to go even further into the body. If any peripheral devices were connected to the smartphone, then disconnect them; if the ports are covered with plugs, then leave them open for ventilation.

3. Wipe your phone

Thoroughly wipe down your smartphone and anything you took out of the phone. A dry, absorbent rag or towel is suitable for this. Carefully remove every drop from the surfaces accessible to you (depending on whether your phone has a collapsible case or not), because even one remaining drop can destroy the phone. Be careful not to leave pieces of paper or fabric inside the cabinet, in corners, or in crevices. If there is still water inside the device, you can try to gently “shake” the liquid out of it. However, you should not get carried away and do it with force - there is a risk that water may penetrate even deeper into the device.

4. Disassemble your smartphone

As a rule, it is enough to get by with the cover removed and the battery removed. However, if you believe in your abilities and have experience, then disassemble the phone into the smallest possible individual parts. This is done so that the air (or absorbent substance) has a large contact area for good circulation and drying.

It is worth considering that in this case you will lose the warranty, but most often the warranty on a smartphone does not cover cases of “swimming” in water, so in this regard you will not lose much. We advise you to record or photograph the disassembly process step by step, this will help you quickly and correctly reassemble the device after drying. After you have disassembled the phone, repeat the steps from the previous paragraph.

If you spill juice, tea, coffee, wine or beer on your phone, be sure to wash the stains with distilled water or alcohol so that there are no traces left that can then dry out. These drinks contain many chemical elements that, remaining on the surface of the device elements, destroy them, so they must be removed. If this is not done, then your device will die at the most unexpected moment, taking with it valuable information to the “other world”.

5. Dry your phone

Now all that remains is to dry the smartphone. There is an opinion that it is best to dry your phone with a hairdryer, but we do not recommend resorting to this method. If there is moisture left somewhere, the hairdryer can send it even deeper into the case, which can only “finish off” the phone. Also, do not dry the device in the oven or microwave. For such situations, a vacuum cleaner with narrow attachments is more suitable.

If you don’t have a vacuum cleaner at hand and, at your own peril and risk, decide to use a hairdryer, then turn on the warm stream not much warmer than room temperature and keep your distance (distance to parts). A vacuum cleaner, on the contrary, will draw out moisture. You need to bring it with a narrow nozzle to each of the holes and gaps and hold it for a few minutes. Just in case, make sure that everything is securely fastened and will not go inside the vacuum cleaner (especially if you disassembled the smartphone).

You can also dry electronics in rice, but it is preferable to use silica gel. You can also simply dry the components in a dry room on plain paper for about one and a half to two days. The disadvantage of silica gel and rice is that they themselves quickly become saturated with moisture and over time the rate of moisture absorption decreases. You will have to turn your smartphone or replace the absorbent every couple of hours, so air drying is much easier.

By the way, if you use substances that draw out moisture, it is better to put them with the phone in a small sealed package.

6. Assemble and turn on

After one and a half to two days, you can assemble and turn on the device. First, check your phone to make sure all connectors and parts are dry and clean. If yes, then you can assemble the device. If you have not disassembled the phone in detail, then simply insert the battery. Try turning on your smartphone with or without a battery, but from the mains. There could be several scenarios here. If in both cases the mobile phone turns on, then check if everything is working properly. If not, but the computer responds to it via the USB cable, or the phone turns on or responds to charging from the network, then perhaps a new battery will help. If in both cases nothing works, then you should contact the service center. It may often happen that the phone starts, but does not work correctly; in such cases, you can repeat the above steps (there is probably still liquid left somewhere) or take it to a service center for repairs and tell them that the phone was in water and that you they did to him. Please note that even if the smartphone turns on or works after replacing the battery, a corrosion process may begin inside your device, which will act like a time bomb and “kill” it at the most unexpected moment. It can take quite a long time, and only a service center can help you deal with it by treating the board with an anti-corrosion solution.

By following these simple instructions, you can try to save and revive your phone. However, remember that there is simply no 100% guarantee in such cases. To protect yourself from such situations, you can buy special waterproof cases or follow simple precautions. Take care of your gadgets!

Let us remind you that on our website you can view the results of smartphone tests. Our experts tested the quality of popular models in the laboratory and, based on the test results, compiled a rating of smartphones.

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