Tricolor tv personal account data confirmation. Using the Tricolor TV portal

According to the laws of the Russian Federation, subscription contracts with telecommunications companies must be personalized. This means that any citizen of the Russian Federation who signs such an agreement is obliged to provide the company with his data - full name, mobile phone number, etc. This data is stored in a special subscriber database of each provider or service provider. And at times they have to be adjusted or confirmed.

When connecting to TricolorTV, the subscriber signs an agreement implying the transfer of his personal data to the company for storage. However, simply providing information to the company is not enough; it also needs to be confirmed. It is recommended to do this once a year, otherwise the contractual relationship may be violated, since depersonalization occurs on your part.

Confirmation of information is mandatory for all subscribers who want to continue using TricolorTV services. Companies are transferred:

1. Equipment data – ID, connection address, etc.
2. User information is the same as in the passport.
3. User communication information – phone number and Email.

Confirmation of this information can be done in several ways.

Confirmation methods

TricolorTV clients can confirm information about themselves and installed equipment using:

1. By sending an application via electronic form on the company portal.
2. In person at the office with your passport.
3. By applying through postal channels (letter to the company's head office).

All of these methods imply that the information reaches the service provider, after which the subscription contract number, equipment number and personal information about the user. Thus, the subscriber becomes personalized (defined), and the contract with him acquires an individual character, and the company becomes entitled to provide the services stated in it, demanding payment for them.

Important! When confirming data via an electronic form, be sure to enter valid number phone. It will receive a code with which the confirmation procedure can be completed. Without it, successful completion of the procedure is impossible.

Confirm via LC TricolorTV

In order to successfully confirm data using the TricolorTV Personal Account, you must first obtain it. To do this online, after registering as a subscriber:

1. Follow the link https://lk-subscr.tricolor.tv/#ResetPassword.
2. Fill in the fields - full name of the person with whom the contract was concluded, information about the equipment (ID).
3. Select the method of receiving your password – via SMS or email.

After you receive the password, you will be able to log in to your account and confirm your data. This is done like this:

1. Login Personal Area carried out via the link https://lk-subscr.tricolor.tv/#Login, where you must enter the equipment ID and the received password. Instead of ID, you can use the contract number.
2. In your personal account, go to the “Data Confirmation” section. A card with graphs will appear in front of you. In some cases, it can be filled out, but more often you will have to provide the information yourself.
3. Each column has a pencil symbol. Clicking on it will give you the option to enter necessary information to the place designated for it. Indicate your: full name, receiver registration date, equipment ID and contract number, receiver model, equipment installation address, your phone number and e-mail.
4. When there is a green checkmark next to each box, it will be considered that you have transferred the data to the company.
5. During the process, you may need access to a mobile phone - a code may be sent to it, with which TricolorTV will check whether the number really belongs to you. This code should be entered in the “Confirmation code” column if it appears.

Important! To complete the confirmation, you must read and agree to the agreement on the transfer of your personal information.

Operator satellite television Tricolor offers its services in Russia and the CIS. Leading positions in this area speak of high quality service and unique functionality, which allows you to consistently attract new users. Data confirmation produced by Tricolor TV is a procedure that offers profile registration with subsequent entry of information into single base. All information entered is carefully checked and serves for convenient identification of the subscriber when contacting support or paying for services.

Let's look at ways to register and quickly confirm using contact with an operator by phone, official website, personal account and email.

Without entering personal data, watching television becomes unavailable, and an error with the corresponding text appears on the user’s screen. From here we can draw conclusions about why to register Tricolor TV:

• you get stable access to a prepaid package of services;
• technical support for the user will be faster, since the operator will know in advance the region of your residence and prepaid service packages;
• payment by smart card will provide your contact information, which guarantees that funds will be credited to the required account.

When you turn on your TV, you see an error indicating that your personal data verification failed? Go to your personal account www.tricolor.tv, to enter you need to login quick registration. To do this, enter the smart card ID in the appropriate field. The next step is to obtain a password, which will be sent to the specified address for the user. mobile phone in the form of an SMS message or e-mail.

Go to your personal account, you will see the “Data Confirmation” section. You can add new or edit previously installed information. Enter the required information and accept the terms of service. Next, to the indicated mobile number you will be sent an SMS with a confirmation code. Information verification is carried out by Tricolor TV specialists in manual mode. Must be entered into personal profile exclusively correct information.

A similar solution, without logging into your personal account, is the official Tricolor website.

There is also a “Data Confirmation” section, similar to the above method. But it is still preferable to start using your personal account, as it opens up new opportunities for using Tricolor services. Here you can not only get detailed financial expenditure statistics, but also quickly connect new package services. This is one of the most relevant ways to control Tricolor TV in 2019.

Other ways to confirm Tricolor TV subscriber data

If you do not have stable access to the Internet or the opportunity to use the services of the official Tricolor website, we have developed alternative ways confirmation of the entered user data. One of the most relevant is contacting Tricolor TV specialists by phone free service support. Formulate your request in advance and prepare contact information, including passport details. The operator will manually fill out the relevant sections and make changes with your confirmation.

Similarly, you can contact specialists on Skype or the official voice chat of the satellite television operator.

There are also text options for forming a request - an official statement drawn up using the appropriate form and e-mail. Both methods require attaching copies of documents to confirm the entered data. Questionnaire technical support is freely available and can be downloaded by the subscriber.

Tricolor TV: confirmation of personal data guarantees stable broadcasting of your prepaid channels and access to all features of the service. It is strongly recommended to register in your personal user account, where you can not only get advanced statistics, but also connect Additional services, make a payment or contact the operator.

If your image has disappeared paid channels satellite television Tricolor TV, and you know for sure that your subscription to this moment is valid, then you need to confirm your personal registration data as a subscriber.

The same applies to the option when you are sent an SMS from Tricolor asking you to confirm your data. The company disconnects clients who have not confirmed their registration information on time.

How is Tricolor TV data confirmed?

To confirm your registration data, you can use one of 3 methods.

1. Call the company at number Hotline and check your personal information, thereby confirming it.
You can call for free, number: +7 800 500 01 23 .

2. Visit the website www.tricolor.tv, and confirm in “ ” necessary information. This option is more reliable, so we will describe it in more detail.

2.1. Go to home page site and click on the link “Login to your personal account” (top right).

2.2. If you have already logged into your “Personal Account”, then you know the procedure for logging into it: you need to enter the contract number or tuner ID in the upper field, and the password in the lower field, and click on the “Login” button.

2.3. If you have never logged into it before, or don’t remember your password, then click the “Get (recover) password” link. In the window that opens, fill in the field (ID or contract number) and click on the “Get password” button. Next, you will be offered 3 options for delivering the password: send information to the TV receiver by email, send to your phone as an SMS (to the number specified in the contract) or to your email. Having selected the option you like, click on the “Back” button.

2.4. Now enter the received password and enter the “Account”.

2.5. On the left side of the window, click the “Confirmation of data” line, where the first thing you need to do is read and agree with the proposed text (green button).

2.6. Next, check all the information, and if everything is correct, click on green tick next to the top inscription. *Occasionally, it may be necessary to re-select the receiver model from the drop-down list in order for data confirmation to be successful. To do this, you need to perform the following steps.

2.7. If something in the information does not suit you, click on the pencil in the second line and correct the line that caused your disagreement. And re-mark the receiver model. To confirm your phone number, you will have to enter a code sent to this number as an SMS message.

3. Go to the website https://registration.tricolor.tv/trPublic/MakeStatement.aspx and fill out the fields of the form in the subscriber section. In this case, you will need to enter all personal information again, as you did the first time. This is convenient if you need to change most of your personal information.

To comply with requirements current legislation, and also in accordance with clause 3.8 “ Terms of service», « Tricolor TV» is obliged to maintain an up-to-date database of its subscribers. To do this, at least once a year, as well as when changing personal data, subscribers are required to confirm the data specified in the contract: DRE ID of the receiver, actual address of installation of the equipment, as well as Last Name, First Name, Patronymic, contact number phone number and email address of the owner of the receiving equipment.

Please click on the "Data Confirmation" button and fill out the form.

When concluding a Subscription Agreement and registering Tricolor TV receiving equipment, the subscriber’s personal data is entered into the Tricolor TV Subscriber Registration System and is used when the subscriber requests information and reference services, as well as to participate in promotions, lotteries, drawings and in other cases.

Attention! We draw your attention to the mandatory procedure for confirming your personal data specified when registering the receiving equipment.

If you registered on January 14, 2013. in accordance with the Tricolor TV Terms of Service, you undertake to confirm the data within 90 days from the date of registration as a Subscriber, and then at least once a year throughout the entire term of the subscription agreement and/or each time the data changes about last name, first name, patronymic, software installation address located within the Russian Federation, as well as phone numbers contact numbers, specified in Subscription agreement by choosing one of the following methods:

1. by filling out a special form on the website www.tricolor.tv in the “Declare yourself” section;

2. in the subscriber’s Personal Account in the “Data Confirmation” section;

IMPORTANT!!! Special attention to subscribers with ID equipment of series 11-13 - for YOU (according to the new conditions for the provision of Tricolor TV services), a mandatory procedure for confirming registration data has also begun to operate.

Therefore, if your paid package does not work "OPTIMUM" and/or free package"BASE", you also need to re-confirm your details via subscriber's personal account and there you can request keys to activate packages:

That is, in the column " Data confirmation“Click on the pencil and then, without changing anything, immediately click on the green checkmark - confirm in this way on all points.

Then we go to service management - package " OPTIMUM"must be active!!!

Go to the button to send activation keys to the " section HELP" and after an hour (maximum 8 hours) package "OPTIMUM"must earn it.

3. by calling the Contact Center of JSC National satellite company» by phone 8-800-500-01-23 (the call is free within the Russian Federation);

4. by direction postal item at the address: St. Petersburg, 197022, PO Box 170, CJSC National Satellite Company, or in any other way not prohibited by law.

If within 90 days from the date of registration the Subscriber does not confirm the data specified in the Subscription Agreement, CJSC National Satellite Company has the right to suspend the provision of the service, through which the subscriber line was formed, except for the “Basic” service , for a period of until the subscriber confirms the specified data . CJSC National Satellite Company resumes the service, the provision of which was suspended, no later than the 3rd (third) day following the day the subscriber confirmed the data on the last name, first name, patronymic, software installation address located within the Russian Federation, as well as on the numbers contact numbers specified in the Subscription Agreement.

Changing registration details

If you are the owner of Tricolor TV receiving equipment and your personal data has changed, you need to make changes in the Tricolor TV subscriber database. To do this, do the following:

Download and fill out the “Application for changing personal data”, indicating the DRE ID of your receiver, the current Last Name, First Name, Patronymic, passport details of the owner of the equipment and the correct address of its installation;

Scan the signed application and pages 2, 3, 5 of your passport;

Send scanned documents to mailing address This email address is being protected from spambots. You must have JavaScript enabled to view it. ;

Send the original application and photocopies of 2, 3, 5 pages of the passport by mail to the following address: 197022, St. Petersburg, PO Box 170, CJSC National Satellite Company

After completing these steps, your registration data will be corrected in the Tricolor TV Subscriber Registration System, and you will be the full owner of the equipment.

*Receipt and processing of personal data is carried out within the framework of Federal Law No. 152-FZ dated July 27, 2006. Personal data can be used when a subscriber requests information and reference services, as well as to participate in promotions, lotteries, sweepstakes and in other cases.

Confirmation of personal data is a simple but extremely necessary procedure official registration subscribers. She happens to be prerequisite, without which it is impossible to use the teleoperator's set-top box. Therefore, it is worth thinking about it in the very first hours after purchasing the equipment. But how do you submit an application to Tricolor TV for data confirmation? And how long will this process take? And most importantly, what information does the company need, and what should be prepared for successful registration as a subscriber?

User registration consists of sequentially indicating the basic information that is required for the correct, high-quality and uninterrupted operation of the equipment and the constant supply of a signal to the subscriber. Therefore, before you begin to confirm and indicate this information, you should prepare the following:

• Model and serial number purchased receiver (although the second may not be specified);
• company customer identification number;
• subscriber's passport details;
• address of residence and installation of purchased equipment;
• contact details, including home phone, mobile and email (the latter can be neglected);
• smart code.

The most puzzling issues are related to equipment. But this information is readily available and usually comes with the receiver.

How to confirm personal data?

Tricolor TV clients can take advantage of several in various ways registration. However, some of them will not even require their participation. In total, each subscriber can access 4 types of identification:

• on the website www.tricolor.tv;
• when purchasing from official dealer it is the seller who must take care of transferring the necessary information to the company;
• in the subscriber’s personal account;
• by calling the support service toll-free number 88005000123 (those who wish can contact specialists on Skype, but to do this you need to visit the official portal of the teleoperator).

Naturally, the easiest way to sort out identification is at the dealer. But sometimes, when the console was not purchased from an official distributor, this is simply impossible.

How to confirm Tricolor TV personal data in your personal account?

If you were unable to use the dealer’s help, you should try to confirm the information in your personal account. To do this you need to go to personal page, go to the registration data section and simply check the boxes next to each item indicated. However, incorrect information should be corrected. Then all that remains is to confirm the verification special code, which will come via SMS.

It is much more difficult to personalize for the first time when your personal account does not yet exist. To do this, you need to perform a number of important actions, which will now be described in detail.

1. The first step is to connect the equipment and switch the TV to information channel Tricolor. To do this, press the 0 key on the remote control.
2. Next, you need to visit the operator’s official website and select the “subscriber registration” section.
3. The third step will be to provide information about the set-top box. As mentioned above, the serial number does not need to be indicated, but the model should be looked for on the device body. The paragraph about the dealer must be skipped.
4. Next you will need to indicate the subscriber’s residential address and the location where the equipment will be installed.
5. Then the user's last name and passport information are entered. In this case, it is permissible to use generally accepted abbreviations.
6. Then contact information is indicated. In this case, the code is requested after specifying the phone number, since it arrives at the recorded number. If the user does not have an email, enter in this field [email protected].
7. After this, all you have to do is agree to the terms of use, click continue and enter the individual code that is indicated on the smart card.
8. The last point will be to click on “continue” again and save the entered data, for which you just need to click on the number of the concluded agreement.

This will complete the confirmation of personal data on Tricolor TV. Subscribers will just have to wait a little and they can enjoy watching TV. It should be remembered that registration cannot be postponed indefinitely. The maximum time allowed is 90 days, after which the company’s services will become unavailable.