Beeline help desk phone number. Free Beeline hotline

It is difficult to overestimate the timely assistance of a Beeline help desk consultant. Often, only a live operator can best tell you about new tariffs and services, help you figure out why money is being debited from your account, tell you how to extend traffic, disable an unnecessary service, or change the tariff.

Unfortunately, getting timely advice from a specialist is not always an easy task. This page describes the best ways to quickly call the Beeline customer service helpline and other opportunities to contact the company's technical support.

Beeline helpline numbers

Beeline users have access to several different toll-free numbers to contact the customer service, both from a mobile and a landline phone. If the subscriber is located in Russia, then you can call the help desk using one of two numbers:

0611 – Single free short direct number of the Beeline automatic directory. Calling to it is possible only from a phone with a company SIM card.

8-800-700-0611 – Single multi-channel telephone hotline Beeline, for mobile and Internet users. Calling this number is free and possible from any phone in Russia, even while in national roaming.

Beeline reference phone numbers - 3.5 out of 5 based on 8 votes

Most likely, every mobile network user has made a call to the operator's help desk at least once. This is natural, because sometimes difficulties or questions arise that are very difficult for a person without special knowledge and skills to solve. To resolve such problems, the customer support service operates 24 hours a day, without breaks or weekends.

All calls and requests for technical support are absolutely free and available at any time. You can contact the operator with any question or request regarding the terms of use of mobile communications: for example, how to connect or disconnect any service, top up your account or take out a loan, what to do if the settings are lost, and many different questions. Contact Beeline mobile communications specialists This can be done either by phone (then in most cases you first talk to an answering machine), or by email or SMS. Most users prefer to call the help desk and be connected via an answering machine to an employee to immediately resolve the problem.

Technical support phone numbers

You can talk to a specialist from your smartphone, any phone and tariff (from a city telephone or as a subscriber of another operator). So, call any of the following numbers:

1. 0611 . This is the standard helpline number of the Beeline operator, where most basic tasks and issues are resolved. Calls are received by an answering machine with subsequent opportunity to communicate with company employees.
2. 8-800-700-0611 or 8-800-700-0080. The numbers work throughout the country and even when roaming within the network. Most often used to answer questions related to modem devices.
3. 8-800-700-2111 . The number is provided to help people who have home Internet and a Wi-Fi router.
4. 8-800-700-8000 . This call has been introduced for home phone, Internet and TV users.
5. 8-800-700-9966 . You can dial this number if you have questions about a landline phone or home Internet (Lite).
6. 88001234567 . Help about parameters for mobile Internet.
7. +74959748888 . Designed for free communication with users in international roaming.

Short help queries

In addition to calls, you are given the opportunity to send simple commands that will help you solve some problems yourself: *110*09# (list of services on your number), *110*05# (information about your TP), *111# (connection/disconnection of services), *110*10# (your mobile number), 064012 (what to do if there is no money in the account), 0676 (how to save on roaming), 0717 (mobile internet settings), 068044 (protection from intruders), 0603 (number filtering), 0533 (payments using your bank card), 065050 (country and city codes), 0678 (advantageous calls and messages).

The answer to the request may immediately appear on the screen or come in the form of an SMS message - then you will have to wait a few minutes.

Alternative communication options

If you have the opportunity to wait for a solution, you can use other methods of contacting technical support: on the website website(registration is optional) in the corner select “ Ask a Question» and select the subject of the question and feedback (indicate your mobile contacts or email link). If you want to receive an answer immediately, go to the private form of communication with a company employee.

There is a post office This email address is being protected from spambots. You must have JavaScript enabled to view it. , responding to all user messages. To reference number 0611 send a message explaining your problem, and in return you will receive an SMS with information about its resolution. If you haven’t waited to connect with a specialist, order the “Call me back” service - and the available operator will dial your number himself.

Today, social networks on the Internet (for example, Vkontakte, Odnoklassniki and others) are very popular for simple and business communication, where you can also contact the online service. The Youtube channel publishes videos about all the capabilities of the Beeline operator, and on social networks you can not only contact the operators in the group (the group is marked as official), but also keep abreast of all the news (the same opportunity is provided by the Twitter blog).

Rooms are also available to you 8-800-700-0628 (support for legal entities) and 8-800-700-7007 (for consulting legal entities with a certain form of communication). Thus, you have every opportunity to receive qualified “mobile” help.

The Beeline cellular operator has at its disposal quite a lot of short numbers with which you can contact the operator or an automatic informant. By calling the voice menu, the client can call to the voice menu, with the help of which it is possible to manage options and tariffs without the help of a “live” operator.

This material will provide all the short numbers for communicating with employees, as well as other methods that will allow you to manage communication services.

Calling an operator using a short combination

The Beeline short number for contacting the operator is quite simple and easy to remember. To call the operator you need to dial 0611. After connection, a voice menu with the robot will be called up. If you follow the robot's instructions, you will be able to contact a “live operator”. To do this, the subscriber must press the number 0 in a row. As a result, a company employee will be called.

It should be remembered that the connection with an employee is not always fast. If the network is overloaded, the connection can be established in 10-15 minutes. The answer will come as soon as one of the employees is free and can answer the call and provide assistance.

Also, subscribers can not wait for an answer, but simply leave a request to the operator using the “We will call you back” service. After calling number 0611, you should press the number 0. Then after a few seconds you need to press the number 0 again. Then you can hang up, and the operator, when free, will contact the client.

It should also be noted that you should not neglect the voice menu and autoinformer. After all, you can independently find the answer to the problem you are interested in and not wait for a response from a call center employee.

Also, the help desk using the short combination 0611 can give an answer to your question, even if you do not call, but send a text message with a question. A company employee will respond in a counter message.

Help Desk

The Beeline service can be called by other methods. For example, support can also be called using the short number 0604. After dialing, you should make a call. Next, a Beeline helpline will be opened with the help of which each subscriber can independently connect and disconnect services, subscriptions and tariff plans. As you can see, there is nothing complicated in using these services.

Another important factor is the free use of any method, which allows you to call support from the Beeline operator.

Subscribers can also use the operator’s phone to learn about the company’s new products and new favorable conditions. But it should be noted that you won’t be able to talk to the employee himself, because the answer will come from an auto-informer. To contact, dial 0606 on your mobile phone and wait for an answer. Next, after listening to the robot’s instructions, you need to press the numbers, which can lead to the desired operation.

For subscribers for whom it is important to use only entertainment portals from the mobile operator, another help is provided by dialing 0605. This set will help you call an employee, who will provide all the answers and assistance with entertainment options. If an employee is not competent in a certain issue, he will redirect to another employee at a different number. In such a situation, the client will need to wait a couple of minutes to establish a connection with another employee.

Other communication methods

You can also contact an employee through the company website. To do this, go to the Beeline page and find the “Ask a question” button in the upper corner. After this, a chat will open in which you can write your question, and you will also need to leave contact information for feedback. When an employee receives a question, he will immediately answer it. Also, the answer to the question can be obtained through communication via e-mail.

From time to time, all subscribers of cellular networks have questions that they cannot solve on their own. Beeline offers its subscribers the opportunity to receive both instant help during a conversation with a specialist or automated assistant, and a response after a while if communication takes place via email.

Beeline support operator numbers

You can reach a technical support employee from a Beeline number, another mobile operator, or from a landline phone.

• 0611 – short telephone number of the automatic “Mobile consultant”. You can call around the clock and absolutely free, but only from a Beeline number. The answering machine will help resolve most issues and, if necessary, switch the subscriber to the Beeline technical support operator.
• 8-800-700-0611 is the federal number of the “Mobile Consultant”, which can be reached from any phone. Designed for mobile subscribers and USB modem users. You can also contact the operator for free using this number while in on-net roaming.
• 8-800-700-0080 – telephone number of the Beeline operator for USB modem users.
• 8-800-700-2111 – telephone number of the Beeline operator, for Wi-Fi Internet subscribers.
• 8-800-700-8000 – Beeline technical support phone number for Home Internet, Television and Home Phone services.
• 8-800-700-9966 is a toll-free telephone number for the Beeline support service for users of the Home Phone and Home Internet Light services.
• +7-495-797-2727 – free Beeline technical support number for calls from a Beeline mobile phone in international roaming and when the subscriber is in the Republic of Crimea.
• 8-800-700-0628 – telephone number of the support center for corporate clients of mobile communication services.
• 8-800-700-7007 – technical support number for corporate clients of Beeline fixed-line services.

Short numbers and commands for Beeline information services

In most cases, a Beeline subscriber does not need the help of a live operator - using short service numbers and USSD commands, you can independently resolve all the basic issues:

• *110*00# – find out the internal Beeline rate.
• *110*09# – get information about connected services.
• *110*05# – view tariff plan parameters.
• *111# – USSD menu for connecting and disconnecting services yourself.
• *110*10# – find out your number on Beeline.
• 064012 – information about possibilities with a zero balance for tariffs with a prepaid payment system.
• 0676 – advantageous offers in roaming.
• 0717 – information about mobile Internet.
• 068044 – useful information for protection against fraud.
• 0603 – .
• 0533 – registration of a bank card to pay for goods and services in the Mobile Payment system.
• 065050 – reference information about intercity and international codes.
• 0678 – opportunities for profitable calls and SMS.

How else can I contact the technical support operator?

If the subscriber’s question is not urgent and there is time to wait, you can use alternative methods of communicating with the operator:

1. Send your question to Beeline via Feedback Form– on any page, in the upper right corner, click on the “Ask a question” link, go to the “Feedback” section, then you need to select the topic of the request (Internet or mobile communications), write your question and indicate the desired method of receiving an answer - by email or by phone. Here you can chat online with a technical support operator - to do this, go to the “Chat with a specialist” section.
2. to send a letter with a question by email [email protected].
3. Send an SMS with a question to the short number 0611, after which a response will be sent to the subscriber’s number within three minutes. The service operates around the clock.
4. On the Beeline website use the “We will call you back” service– this is an opportunity to order a call back from a specialist if all operators were busy when calling the support service.
5. Communication with operators through groups on social networks VKontakte, Odnoklassniki and Facebook. Those who want to keep abreast of current offers can find the Beeline microblog on Twitter, and the latest videos about Beeline are available on the official channel on Youtube.

More information on alternative methods of communication with a live Beeline operator can be found here.