Problem with the camera on the phone. Fixing the “Warning: Camera Failure” error on Samsung Galaxy


In all applications on Android, errors can occur for one reason or another, and “Camera” is no exception. What to do if when you launch the standard Camera application the following message appears: Occurred unexpected stop Camera application (process com.android.camera)? Let's look at the solution to the problem in this article.

What is the com.android.camera error

Camera errors can manifest themselves in different ways. When you launch the Camera application, instead of the viewfinder window, you may see a black screen, on which after a while the following message will appear: “The Camera application has stopped unexpectedly (process com.android.camera). Try again." You may also find that there is no camera in the apps that typically use it. For example, in instant messengers, photo editors, and so on.

The com.android.camera error indicates that something is preventing the camera from working correctly. It could be like software glitch, so technical issues the camera module itself. In case of breakdown, it is better to contact service center, since you are unlikely to be able to fix the problem yourself, but you can try to fix software failures in several ways.

What to do if the Camera app stops unexpectedly

Most often errors on Android occur in random access memory devices and called incorrect work applications. In this case, rebooting your smartphone will help you, since when you reboot, the RAM is completely cleared. Press and hold the device's power button, then select "Reboot" from the menu that appears.

You can remove updates to the Camera app if you have previously updated it and install them again through Play Market. For this:

If the standard application still failed to connect to the camera and you still see the message “An error occurred in the Camera application,” you can install a third-party camera from the Play Market. Today, the app store has more than enough options from third party developers. Open the Play Market and write “Camera” in the search bar, after which you can select an application from the list provided and install it.

Modern smartphones include a large number of functions. You can use smartphones as a voice recorder, radio, flashlight, navigator, watch, and so on. Among all the functions of such gadgets, one of the most important is the camera. If we consider the cameras in flagship smartphones, then they, in fact, are not inferior in image quality to inexpensive cameras, and sometimes even surpass them. We can already find dual main cameras, dual or even triple LED flashes, optical stabilization and phase detection autofocus.

However, the problem may be that due to poor quality digital processing Pictures may come out bad. In some cases, the camera on a smartphone or tablet may stop working altogether. We will look at several options why the camera on an Android device may not work correctly.

Firmware problems

One of the reasons may be incorrect update system or bad custom firmware on your device. The most simple option To fix this problem, you will use previous version firmware on which the camera worked correctly. Unfortunately, Android doesn't allow you to easily rollback to previous version system, so you will have to completely reflash the device.

Viruses and malware

Another reason could be programs downloaded from unknown sources. We recommend installing games and applications from the official store Play Store where each program takes place special check by Google. If you are a fan of “hacked” games and other pirated content, then it is better to use trusted sites. Here you can always find the latest ones for Android. Tips in in this case quite banal: remove the software after which the camera stopped working, do full reset settings or reflash the device.

Mechanical damage

Even with careful and careful use, from time to time the devices may fall out of your hands. Even if dropped from a small height onto a soft floor, the device may be damaged. If you do not see any physical defects (scratches, cracks, dents), this does not mean that the device has no internal damage. A common case is when the camera cable becomes disconnected and the camera stops working. If this is the case, then the smartphone will have to be disassembled. Do it yourself or send it to a service center - it's up to you.

Problems at the software level

Sometimes a situation arises when the main Camera application, which is available on all Android smartphones, simply stops working or starts freezing. Of course, in this case, you can do a full reset or reflash the device, but it is much easier to install a third-party camera application. Just go to official store applications

If the camera does not turn on on Android, then the causes of the problem may lie in software errors or problems at the hardware level. The user can cope with errors in the operation of the system on his own, but replacing a failed component will require the intervention of a specialist.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Possible reasons why the camera does not turn on

If you did not drop or hit your Android device, but at some point you discovered that the camera does not work, then most likely the reason for this is. It could be:

  • Incorrect setting cameras.
  • Application conflict.
  • Lack of memory.
  • Cache overflow.
  • Virus infection.
  • Incorrect firmware.

If everything is fine with the system, pay attention to physical state module. The camera may not turn on due to mechanical damage after an impact or fall, or contamination of the lens.

What to do

If the camera suddenly stops turning on, reboot your device. Restarting the system will help eliminate non-critical failures and return the application for taking photos and videos to a working state.

Increase

If the camera turns on but does not save photos, check its settings. Please note which save path is specified. It often happens that in the settings a memory card is selected that is this moment removed from the device. Try resetting your camera settings to default (not all Android versions there is such an option).

Increase

Pay attention to the state of the memory: if there is no space, then there is nowhere for photos and videos to be saved. The problem may not be with the camera itself, but with the application that powers it. To fix errors, clear your cache standard program:

  1. Open settings.
  2. Go to the "Applications" section.
  3. Select standard application"Camera".
  4. Clear data and cache.
Increase

If the standard application does not work, download another program from the Play Market with camera functions. However, keep in mind that the presence of such an application may be the reason why the camera will not turn on. Try it different applications and configurations to understand whether they affect the performance of the module.

Another reason could be. To eliminate this option, install multiple antivirus utilities and scan the system. It will be useful to check the operation of the camera in a safe Android mode. If it starts there, but in normal mode- no, clean the system from viruses and suspicious applications.

Can be used . All data will be deleted from the memory, but you will know for sure that there are no conflicting or malicious applications on the phone.


Increase

If problems with the camera's operation arose after updating the system or flashing the device, then the logical solution would be to roll back to previous state. You will have to re-flash the device using a verified official build.

Sometimes on devices running Android control may occur emergency situations– for example, the camera refuses to work: instead of a picture it displays a black screen or even the error “Could not connect to the camera”, takes pictures and videos, but cannot save, etc. We will tell you how to deal with this problem.

Various types of errors or problems with the photo module can arise for two main reasons: software or hardware. It’s not easy to fix the latter on your own, but even a novice user can solve problems with the software. It is also possible that the camera remains conditionally working, but cannot save the shooting results, or they turn out to be very Bad quality. Let's start with such situations.

Method 1: Checking the Camera Lens

IN Lately Many manufacturers also cover the lens of the image module with film. It is sometimes difficult for a person, even with very acute vision, to notice its presence. Take a closer look, you can even carefully pick it up with your fingernail. When you feel the film, feel free to rip it off: its protection is useless, and it spoils the quality of shooting.

Also protective glass The lens may simply become dirty or dusty during the operation of the device. Alcohol wipes for caring for LCD monitors will help you wipe it clean.

Method 2: Checking the SD card

If the camera works, takes both photos and videos, but nothing can be saved, most likely there is a problem with the memory card. It may simply be overfilled or gradually fail. If your memory card is full, you can try or simply transfer some of the files to your computer or cloud storage( , or many others). If you are experiencing obvious problems, then it would be worth trying such a card.

As trivial as it may sound, a significant number random errors problems that arise during operation of the OS can be corrected by a regular reboot. The fact is that there may be incorrect data in the RAM, which is why an unpleasant failure occurs. The built-in RAM manager in Android and most third-party options do not have functionality complete cleaning all RAM - this can only be done by rebooting the device either through the shutdown menu (if there is such an item in it) or by using a key combination "Turn down the sound" And "Nutrition".

Method 4: Clear data and cache of the Camera system application

As you probably already know, Android often puts a spoke in its own wheels in the form of conflicts different components– unfortunately, such is the nature of this OS, errors do happen from time to time. In this case, something went wrong with the files that belong to the camera: the wrong variable was written in the configuration file or the signature did not match. To get rid of the discrepancy, it is worth cleaning such files.

Method 5: Install or remove a third-party camera app

Sometimes a situation occurs when the built-in software for the camera turns out to be inoperative - due to interference with system files by the user or incorrect installed update. Plus, this can also be found on some third-party firmware (you can check it in the list of bugs). The situation can be improved by installing a third-party camera - for example, . Also, no one forbids you to put any other of the . If the problem also occurs with a custom camera, it’s below you.

If you use just third party option camera, and you need to use the stock one, but for some reason it doesn’t work - then you should probably try to remove it native app: The cause of the malfunction may be a conflict in the system, which you can eliminate by removing one of the irritants.

Warning for users with root access: Do not delete the built-in camera application under any circumstances!

Method 6: Reset the device to factory settings

Sometimes software problem may lie deeper, and it can no longer be fixed by rebooting and/or clearing data. In this case, we use heavy artillery - we do hard reset devices. Don't forget to do backup copy important information from the internal storage.

Method 7: Reflashing the device

When the camera app continues to show an error or black screen even after a factory reset, it looks like it's time. The cause of camera problems in such cases lies in an irreversible change system files, which a reset cannot fix. It is also possible that you installed third party firmware, in which the camera is not working. As a rule, these are the so-called nightly versions. We recommend that you flash using stock software to eliminate the influence of third-party factors.

Method 8: Visiting a service center

The worst case scenario is a physical malfunction - both the camera module itself and its cable, and motherboard your device. If none of the methods described above helped, most likely you have a hardware problem.

There are 3 main causes of failure: mechanical damage, contact with water and manufacturing defects of any of the specified components. The latter case will allow you to get out almost without losses, but if the phone or tablet has been dropped, or, even worse, has been in water, then repairs can cost a lot of money. If it is more than 50% of the cost of the device, you should think about buying a new one.

The reasons for the camera not working as described above are common to all Android devices.

Many smartphone users Samsung encounter problems and one of the most common of them is the “Warning: Camera Failure” error. At the same time, rebooting does not help device owners either. Samsung Galaxy looking for another, more effective solution.

Fortunately, we even have several methods that allow you to restore the functionality of your smartphone camera. Let's start with the simplest, and then, if the problem remains unresolved, we'll move on to heavy artillery.

Method 1: Clear camera app data

The “Camera” application may crash, displaying various errors. You can do a full factory reset, but deleting data from just one application is much easier and faster.

Method 2: Global cache clearing via recovery

If the previous method turned out to be ineffective for you, and the camera crash error continues to appear, then try this method. It involves a global wipe of the cache partition for all applications installed in memory.
  1. Turn off the phone, and then simultaneously hold down the Volume Up, Power and Home buttons.
  2. Wait until your device name appears on the screen and then release the buttons.
  3. Using the volume keys, highlight the line “ Wipe cache partition” and then press the power button.

  • A few seconds later, you can reboot your phone by selecting “reboot system now”.

    Method 3: Using Safe Mode Features

    Every Android gadget has a so-called safe mode, which allows for its diagnosis. The device boots with a limited set of applications and if any problem is caused third party program, then in this mode the “Warning: Camera failure” problem should disappear. Everything is very simple and you will see this now.

    In many cases, such tools use the camera's capabilities and it ends up being constantly busy. As a result, it refuses to start. Next, you need to remove applications one by one to find the culprit.

    Method 4: Hard reset

    So, let's move on to heavy artillery. If none of the above helped, and the “Camera Failure” warning does not disappear, then you need to perform a hard reset of the device.

    Please note that all existing data in memory will be deleted, so save it on your computer, for example. If you don’t know how to do this, then read the instructions on our website.





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