The printer stopped printing in black. Doesn't print black in Canon printer

Users quite often encounter this problem when an HP printer stops printing in black. Many people immediately panic. But you shouldn’t do this ahead of time. Perhaps, almost any user who has a printer faces similar problems. So why does this happen? What to do in this case? Let's try to understand this issue.

Print head damage

Quite often you can find the first option, when the problem is caused by damage to the device’s print head. With such damage, even a new cartridge will not correct the situation. Diagnosing a problem like this is quite difficult. What should I do if my HP 3525 printer stops printing in black? Maybe it's time to take your printing device to a service center? Be sure to notify the specialists if you suspect a print head malfunction. If this diagnosis is confirmed, you will be offered several options for the development of events to choose from.

The first option involves replacing the broken element. The second option involves purchasing a new printer. Don't panic ahead of time. After all, damage to the print head is a fairly common problem. And it’s not a fact that your printer stopped printing in black for this reason. If first you want to rule out simpler causes, then postpone your visit to the service center for a while.

Clogging

Another reason why a printer may stop printing in black is clogging. If suddenly the HP 5525 printer stops printing in black, and you don’t know what to do, but you don’t want to take the device to a service center, then you can try to check what happened yourself. Try printing a test document. Suppose you were unable to perform this action, although the settings indicate that the printer still has black ink. Try using a special printer cleaning solution.

You need to drop this solution onto the print head and wait a little. When the cleanup occurs, try again. If this works, you won't have to worry about why your printer won't print black anymore. The problem was found and fixed. But what to do if washing the print head does not bring results? You can try to find the reason for this behavior elsewhere. Let's try to figure out what else this phenomenon could be connected with.

Out of ink

The most common reason why a printer may stop printing in black is when the printer simply runs out of ink. The computer may not inform the user about this problem. In this case, the HP 5525 printer stops printing in black. What to do in this case? This, by the way, applies not only to the models listed above, but also to all other printing equipment. If the device runs out of ink, you will have to install a new cartridge into the device or refill the old one.

You can perform this procedure either independently or at a service center. Also, some printer models require direct refilling of the cartridge using ink and a syringe. This procedure is most often carried out at home. After the cartridge is refilled, shake it a little and check. If the printer still won't print black, then the problem was not with the ink. If the problem disappears after refilling, then you need to carefully monitor the remaining amount of ink in the future.

Poor quality filling

In some cases, printers may refuse to print because the ink was not poured into them properly. This can be associated with a lot of problems. Quite often the cause of the problem is a poorly performed refueling. What is it about? You may have sealed the cartridge poorly or may not have inserted it fully into the equipment. Make sure the cartridge is in place.

As a rule, this is indicated by a slight click. If the ink was poured into already inserted equipment, then you will have to take adhesive tape and stick it tightly to the “injection” site. This way you can fix the problem. After completing the procedures described above, you should try again to check the functionality of the equipment. Perhaps, for some time, problems with printing documents will no longer bother you. However, this does not always happen.

HP3525 still not printing in black? And you don't know what else you can do? It would be advisable to check a few more interesting options for the development of events. Only after this can any conclusion be made.

Nozzles

If you don't use your printer often and it suddenly stops working, your nozzles may be clogged. Quite often the reason for this behavior lies in the drying of the paint on this element. In this case, the printer stops printing in black. Don't be afraid. To clean the nozzles you will need a cotton pad and alcohol. Wipe the nozzles and let them dry. After this, start testing the printer. Many users say that they have to regularly clean the nozzles of their printing equipment, otherwise it refuses to work.

What else?

Printing problems may occur when using low-quality printing materials. This applies to cartridges, ink and paper. Sometimes the HP printer does not print in black due to incorrect media selection. To avoid such problems, it is enough to simply purchase high-quality materials that will be identical to the components inserted into this equipment. If you suspect that you have selected the wrong consumables, take the printer to a service center for diagnostics. Experts will be able to quickly confirm or refute your guesses. So don’t panic ahead of time if the printer doesn’t print in black.

Drivers

Another reason why the HP 5510 printer may not print in black is a problem with your PC. In particular, this applies to drivers. It's better to try reinstalling them. You can reinstall the drivers as soon as the first problems with the printer appear. After you complete this step, try the printing hardware test again. Print a test page, it will tell you whether the printer prints in black or not. In some cases, reinstalling drivers is actually effective. Especially if you are using a new printer.

Breakdowns and malfunctions

If, even after all the manipulations performed, the equipment still does not start printing in black, then most likely the problem is a breakdown. You will have to take the printer to a service center or store for inspection. If the equipment is still under warranty, take it to a service center. Our specialists will diagnose the problem and offer you an alternative option. One piece of advice for the future is to regularly clean the printer from dirt and dust. It is also necessary to monitor the amount of ink. This will help you avoid unpleasant situations when the printer suddenly stops printing in black.

You urgently need to print a document, but the printer fails to print or prints defectively. Don’t rush to run to the service center; the problem can be solved quickly, cheaply and independently.

According to experts, HP office equipment is the most frequent customer of service centers. Therefore, when buying an HP printer, you need to prepare for future problems and learn how to solve them yourself. Of course, complex faults must be trusted to specialists, but in some cases you can diagnose and fix the problem yourself.

Important! When starting to repair the printer yourself, you must be aware that, due to inept actions, the device may never work again and is not subject to warranty repair.

The printer does not print black ink

This kind of trouble can happen for various reasons:

• lack of paint
• paint drying in nozzles
• clogging of the contact group
• print head failure

The computer will report the absence of ink in the original cartridge before it runs out. HP printers usually do not block work with cartridges filled with non-original ink, but will constantly signal about the lack of ink. If this is annoying, you need to go into the printer properties and in the “Ports” tab disable the “Allow two-way communication” function.
If the printer is used infrequently, the remaining ink in the head nozzles may dry out. Such a head will not be able to print. Regular head cleaning probably won't help. But it is possible to clean it in other ways.
Prepare a small container of distilled water, remove the black cartridge, and lower it into the liquid so that only the print head is in the water. Leave the cartridge in this position for a day.

Advice! You can speed up the process by using glass cleaning liquid instead of water. The head is cleaned in 20 minutes, but it is unknown how the cartridge parts will react to the influence of an aggressive environment.

If the computer does not see the cartridge, and you are sure that you inserted it correctly, then most likely the contact group is dirty. It is enough to clean it thoroughly with a napkin and the cartridge will work.
Nothing helped? This means that the head or control chip has failed. Only replacing the entire cartridge will help.

The printer does not print with color ink

Everything that applies to black ink cartridges also applies to color ink cartridges. But if all colors stop printing at the same time, then most likely the head has failed.

Advice! Check that in the printer properties, whether the “Print in Grayscale” mode is enabled. In this case, only the black cartridge is forced to work.

Sometimes reinstalling the printer drivers solves the problem. This is a recognized HP bug that occurs when updating the operating system. The MFP prints scans in color, but prints images from the computer only in shades of gray. If the PCL6 or 5 driver is installed, replace it with PostScript (download from the official website). Reinstalling usually solves the problem.
Problems with the hardware or electronics of the printer itself cannot be ruled out. In this case, you must contact the service center.

The printer does not print, although there are inks

Any of the reasons described above cannot be excluded.
A working, charged printer should issue a reminder:

• out of ink
• no paper
• unidentified cartridge
• no connection to computer

These messages can give you some direction, but what if the printer isn't printing or responding?
First, reboot the printer. This removes random errors and temporary files that could block the operation of the printing device.
If this does not help, you need to check the settings using the following algorithm:

1. Start > Settings > Devices > Printers and scanners > Printer model.
2. Double click on the printer icon.
3. Activate "Set as default".
4. Deactivate "Pause Printing" and "Work Offline".
5. In properties, right-click on the printer icon.
6. In the drop-down rollout, specify the default primary printer.

If it doesn't help, move on

1. Start > Control Panel > View Local Services.
2. In the search window, specify “services”.
3. Select "View local services".
4. In the window that opens, double-click on “Print Manager”.
5. In the window we find the “General” tab. From the drop-down rollout in “Startup Type”, select “Automatic”.
6. Click “Launch” and “Ok”.

If it doesn't help, try reinstalling the driver. If it doesn’t help again, we take it to the master.

The printer prints blank sheets

This symptom is typical for malfunctions of cartridges, ink tanks, and print heads. They are described in detail above. Also, white sheets may appear during intensive printing. This indicates the print head is overheating. Give the printer a rest for a couple of hours and it will start working properly.
If the problem persists, try printing a test page. The printed page indicates that the printer is working properly. Computer problem
Check:

• whether the document is created correctly, sometimes it may contain missing pages
• Are the saturation, contrast, and brightness controls in the settings set to minimum?
• Is the driver lost? It's better to reinstall it

It also doesn't hurt to do all 12 operations from the previous chapter.

The printer queues instead of printing

Typically, such problems are associated with the printer properties settings installed on the computer.

Advice! Check that another real or virtual printer is not connected as the primary printer by default.

To fix the problem, follow the following algorithm:

• Delete all jobs and reboot the printer and computer.
• Press the Windows and R keys at the same time.
• Enter services.msc in the field and click OK.
• In the list of services that opens, select the “Print Manager” or “Print Waiting Manager” service.
• Right-click on the service and stop the process.
• Navigate to the C:\Windows\System32\Spool\PRINTERS folder.
• Delete the contents of the folder.
• Connect the printer and restart the computer.

If the printer prints, the problem is solved, if not, try using the program HP Print and Scan Doctor. The app automatically diagnoses and fixes printer problems.
All the problems described are easy to fix yourself, but if you are not sure, take it to a service center. At least they won't make it worse.

It is unpleasant when the device with which text or graphic information is displayed on paper stops working fully. For example, a situation often occurs when the machine refuses to print with black ink. A person who does not know much about how a printer works will immediately begin to panic. There can be several reasons for a device failure, and it is better to entrust the solution to the problem to specialists.

What will we talk about:

List of main factors

People who use printers often contact service centers asking why the printer does not print in black. Any device fails sooner or later. There are different ways to explain why black ink is not visible on paper. True, it is not always possible to eliminate the problem on your own. Experts recommend that if the printer starts producing blank sheets, you need to take the device to a service center.

For what reasons does the device not print in black? A breakdown occurs if:

1. In an inkjet printer, the print head nozzles dry out.
2. There is a protective film on the inkjet cartridge nozzles after purchase or refilling.
3. The new laser cartridge (HP, Canon) has a coating that prevents the toner from getting onto the magnetic roller.
4. There is a problem with the printer driver.
5. The device prints without using black ink according to a given program.
6. The contents of the cartridge are completely used up.
7. The cartridge is broken. In this case, the operation of the inkjet printer is blocked, and the laser printer prints without black color.
8. Something is wrong with the printer itself.

If your HP device doesn't work

It will be useful for users to know why the HP printer does not print in black. It's all about:

• print head malfunction;
• clogging;
• lack of black paint;
• poorly executed cartridge refilling;
• use of low quality materials;
• driver malfunction;
• HP 3525 printer failure.

When HP doesn't print because the print head is broken, you can replace it. The second option is to purchase a new device.

Clogging can be dealt with using a special washing solution. Many users regularly clean their HP printer nozzles. If cleaning does not help and the device produces blank sheets, then there is another reason.

Your HP printer won't print black because the ink is completely used up? You'll have to go buy a new cartridge or take the old one to a gas station. If you have some skills, the procedure can be performed at home without any problems.

You should always select high-quality materials for work, and then the HP 3525 will print normally with black ink.

The problem with drivers is solved by reinstalling them. After the procedure, you need to check whether the page is white or not. Reinstallation will be especially effective if the HP printer is new.

It's possible that your HP device isn't printing black because it's broken. It is worth showing the printer to the service center employees.

The Canon device is malfunctioning

When a Canon printer does not print with black ink, the reason lies in the following points:

1. Use of low-quality materials. A white page most often occurs when poor quality ink, cartridges and paper are purchased for a Canon device.
2. There is not enough black ink in the cartridge. As a result, Canon produces either faded prints or a white page.
3. The print head is dirty.
4. Damage to the ventilation holes of the Canon device.

Problems can be easily prevented if you buy the right consumables, refill ink promptly, and regularly clean the print head.

Features of the Epson device

Many Epson printers have a separate print head. Upon command, ink from the cartridges located in the front part flows into the printer and onto the paper. Often people come to the service center because the Epson printer does not print with black ink. To fix the problem, we first run an Epson diagnostic to help determine why it is not printing in black.

Detection of the problem and its effective elimination can be done by qualified technicians. Although if Epson does not print as expected, the user can fix the problem on his own.

Why is my device printing incorrectly? The absence of black color is a consequence of:

1. Using ink that is too thick or thin. As a result, the nozzles become clogged.
2. Installation of incorrectly selected cartridges. If you mix cartridges from different sets, Epson will print inaccurately.
3. There is a lack of coloring matter in the cartridge, which is why the black color on the paper will either not appear, or it will turn out to be inexpressive.
4. The print head is dirty. This happens quite often if the device is used for a long period.
5. Incorrect device settings.

It is advisable to entrust cleaning to professionals from the service center.

Most of the factors that cause the black color to appear on paper during printing can be avoided. If you can’t fix the problem or have doubts about fixing the problem yourself, you should use the services of a qualified technician.

Often, users of office equipment have printers that do not print after replacing a cartridge. This raises the question of what to do and how to solve a problem of this kind on your own, without turning to a service center for help? In this case, of course, we can come to the conclusion that the service life of the consumable has come to an end if it has already been refilled many times. You might also think that when using used cartridges, the chance of perfect operation of office equipment is significantly reduced. But the problem becomes much more important when a completely new cartridge does not print.

In general, there are several ways to solve the described problem and they directly depend on the original cause. It should also be added that the cartridges of laser and inkjet devices are quite different in design. Therefore, the reasons why they do not print may vary.

So, if a new cartridge prints poorly or does not print at all, then the first and most common reason for such a problem is that the cartridge was installed incorrectly. In this case, you must carefully study the installation instructions for ink cartridges for your printer model in order to strictly follow all recommended steps.

First of all, you need to free the consumables from the packaging and remove the special fixing clip by pulling it by the protruding part. Next, you need to get rid of the protective tape that covers the air channel and the cartridge head, and then insert this consumable into the designated place in the printer. Finally, you should do a test print on a few sheets, but the text on the first two documents may be a little blurry.

If during installation you accidentally touch the nozzles and contact pads located on the body, be sure to wipe the nozzles with a cloth, which should first be moistened with a cleaning fluid specifically designed for inkjet printers. As for the contact pads, in this case they can be cleaned using ordinary alcohol.

1- cartridge contacts. 2 - print head

If this recommendation did not help, then to answer the question of why the new cartridge does not print, you should make sure that the purchased consumables are fully compatible with your office equipment. This is very easy to do, you just need to find out the model of your printer (as a rule, it is written on the device body) and using it, using our website, find the numbers of cartridges that will fit.

But if the new cartridge still does not print, then the problem may be that the printer contacts are dirty. To solve this problem, it is better to seek help from specialists, since any careless movements can completely damage the printer. In addition, the contacts of the cartridge itself often become dirty if it has been refilled several times or you purchased a used part to save money. In general, the average service life of black and white cartridges is from 5 to 10 refill cycles, while for color cartridges this parameter usually does not exceed 3–4 cycles.

Another possible reason for the problem described above is that the cartridge ink simply did not have time to completely saturate the material inside the body, which has a porous structure. This means that the ink has not yet reached the print head through special capillaries. Solving this problem is not so difficult - you need to leave the cartridge on the printer for about a day and from time to time perform the so-called. "cleaning cycle". For this reason, many craftsmen recommend refilling consumables without waiting for the paint in it to completely run out.

New laser cartridge will not print

One answer to the question of why the printer does not print after replacing the cartridge may be that the laser printer has problems with the contacts. In addition, the problem may also be that the laser curtain has stopped opening. In both of these cases, in order for the printer to print again, you need to contact the specialists.

In addition, to solve the problem: you changed the cartridge and the printer does not print - you will need to remove the shipping tapes, if this was not done initially. These tapes usually need to be removed before installation. The solution to this problem is usually shown on the packaging of the consumables or in the included instructions for its installation. If the shipping tape is not completely removed, then such a cartridge cannot be used.

Common problems

Before answering the question of what to do about a new cartridge not printing, it would be nice to also learn about problems that are common to consumables for inkjet and laser printers. For example, one of the problems may be that the wrong printer was selected for printing, because in any modern version of Windows OS, before printing, the user is asked to choose one of several printers, some of which have nothing in common with real office equipment. Many users, when in a hurry, simply forget about this point, as a result of which it seems to them that the cartridge is faulty.

Another reason, typical for both inkjet and laser printers, may be a failure associated with the operating system itself. This problem is a common hang of the print queue - this usually happens when several people use a printer connected to the local network at the same time. Therefore, in this situation, there is no fault in the consumable material.

Sometimes the problem when a cartridge does not print is that there are problems with the drivers. In this case, you should open the printer tab in Device Manager and look for exclamation marks, the presence of which indicates problems with the drivers. If there is a problem, this is precisely them, it is recommended to remove the printer and system drivers, and then install new ones, the latest version possible. In general, it is possible to restore the cartridge’s functionality on your own with a competent and responsible approach, but in any case you can use the services of service centers.

There are several reasons why a printer may not be able to print black ink, and almost all of them have to do with a faulty ink cartridge. Unfortunately, you did not indicate the printer model, so I will try to list possible situations that could cause your problem.

The ink in the ink cartridge could simply have run out or dried out. You've probably already checked the first option; this can be solved by refilling or changing the cartridge, so let's move on.

There may be a problem with the print head. If they are installed separately on each cartridge (and this is almost always the case on new printer models), then the easiest way is to change the cartridge. If there is only one print head and it is located on the printer itself, then you definitely need to take it in for repairs or buy a new printer (depending on the cost of repairs and the printer).

Before this, you can try to solve the problem using system remedies, such as cleaning the print head and blowing out the nozzles. Do these operations several times. As a last independent remedy, clean the inkjet printer head with aggressive liquids (ask the sellers of office equipment stores located nearby about the availability of special cleaning agents).

The pump may be clogged and your ink is not flowing through. Fill the parking pad with distilled water and do normal cleaning. If the water remains (it should go away completely, only a sponge without liquid will be visible), then you will have to disassemble the printer and clean the pump. If the water has been pumped through, then the problem is different (again, most likely in the print head).

There is another interesting point that will interest you if you use refillable cartridges. The fact is that all inks are water-based. But due to age, a sediment forms in expired ink. Filtering such ink is time-consuming and expensive. Therefore, some manufacturers simply add alcohol there to dissolve this sediment. Alcohol also dissolves dirt in the ink, changing the properties of the ink. And when the printer is not used for a long time, ink containing alcohol begins to crystallize, insoluble crystals appear, blocking the channels and nozzles, so the printers stop printing in a certain color. Refilling cartridges with such ink results in partial or complete collapse of the nozzles. The only way out in such situations is to alternate refillable cartridges with original ones when using cheap or expired ink. Original cartridges contain an additive to flush the nozzles and all the paths that are responsible for the passage of ink through the nozzles onto the paper.

For some printer models, the conductor on the carriage contact pad may burn out. Or the carriage was filled with ink, which again damaged the contacts. The solution is service repair. There they will either solder the tracks or advise you to replace the carriage.

As you can see, the causes of the malfunction are quite varied, and some are quite specific and depend on the specific printer model. I hope the tips given will help you resolve your problem. If not, then it is best to show your printer to the service center specialists.