When connected, the flash drive does not appear. Why does the flash drive not work and how to restore it? I'm a possible reason - Autorunner viruses


Hi all! Today we’ll look in great detail at what to do if computer or laptop doesn't see flash drive. Before you begin any action with a flash drive, read the article to the end - this IMPORTANT!

Mobile flash drives are the undisputed leaders among devices for storing personal data. However, malfunctions in their operation occur regardless of the brand:idea: and your version.

Let's figure out what to do if your computer or laptop does not recognize the flash drive. The following article lists all known issues and most effective ways to solve them, but first try these two simple solutions:

Try installing the flash drive into another computer or laptop.

No matter how trivial it may sound, before you sound the alarm, try restarting your computer. This solves the problem in 50% of cases.

The necessary theory for understanding - Flash drive: to live or not to live.

Practice shows that if flash drives malfunction, it is quite difficult to return both user data and the functionality of the device.

You can safely say goodbye to a flash drive if there is an electrical short circuit, mechanical damage to the chip or contacts on the board, or a controller failure.

To find out " survivability» flash drive, insert it into the computer. If the system does not show a new device and the LED on the case does not light up, then most likely the drive cannot be revived.

If the flash drive still shows signs of life (the LED indicator is on), but does not work, then there are solutions; let’s look at the possible reasons.

Do not forget that flash drives have a limited service life - with active use, only a “couple” of years.

The device may simply wear out or burn out due to a voltage drop, or be damaged due to careless handling.

Possible problems with the flash drive.

Most often, the problem lies precisely in the flash drive, its compatibility and characteristics. The following are typical problems for flash drives and recommended user actions.

The methods described belowwork on both XP and Windows 10and younger. The main difference is the changed interface. The commands and section names remain the same.

1st reason: Unformatted disk.

If, when you start a flash drive, the system asks you to format it before starting work, does not allow you to access user information and shows the absence of files, then the problem is clear, and formatting is inevitable, but there are cases when a virus hides all files, I gave a solution for this reason in this video:

If higher described problem does not fit, then go to the properties of the flash drive and click on the option - Format disk ( Important: when formatting data, data recovery will be very difficult) and select the appropriate file system NTFS or FAT 32 (see below: File system conflict).

If valuable data was stored on the drive, use fast mode when formatting. Then try to recover deleted files using utilities, but this method does not always allow you to completely return files (see below: Recovery programs flash drive).

Before you begin, test the flash drive on another device. There is a chance that the flash drive is “buggy” or was disconnected incorrectly.

2nd possible reason: Cleaning the USB connector.

If the flash drive is quite old, has been in more than one bag in its life, and also serves as decoration, then its connector could be clogged. Accumulated plaque and dust can cause“invisibility” and similar “glitches” such as not starting the first time or low reading speed.

However, the chance of bringing a flash drive to such an “unreadable” state is quite small. A small object like a match or a hard wooden toothbrush will help remove debris and dust. Carefully walk along the contour and blow out the flash drive.

Avoid sharp metal objects that can cause damage to the device.

The 3rd possible reason is Autorunner viruses.



  1. Click Apply and Ok.
  2. We go through “My Computer” to the media and delete the file called Autorun.inf.
  3. We drive the flash drive using antivirus. Afterwards we highly recommend formatting it.

Note! If a virus has settled on the computer, then most often antivirus treatment does not help (especially for drive E - there is such a reason...). You will have to reinstall the OS and drivers.

4th reason: Problems with the computer (does not see the flash drive).

Computer problems are less common and easier to fix. The most common failure is inactive USB port. Let's look at the possible reasons:

Lack of nutrition.

Often a failure occurs if the drive is connected to connectors with front part system unit. This problem is familiar to users of personal computers who primarily use the front panel. The main reasons are:

  • lack of power on the front panel (port goes off);
  • The front USB port is not connected to the power supply.

By decision The problem will be connecting the flash drive to the ports on the rear side. A more productive way is to connect the cable to the motherboard.

The appearance of the cable is different for each system unit model and depends on the number of ports. Focus on the color of the cable and the standard D-, D+, VCC and GND markings for all.

The USB port is disconnected or burned out.

Sometimes the computer doesn't see the flash drive due to a port failure. In this case, not only the flash drive, but also other devices are not displayed.

The main reason is damage to the contact or disconnection of the USB connectors in Bios. If you need to go to a workshop with a burnt port, you can curb the BIOS yourself, for this:

  1. When loading the system, press F2 or Del - depending on the BIOS version.
  2. Finding the tab Advanced, then USB Configuration.
  3. Check that the USB Controller sign is displayed next to Enabled line– permission to use ports.
  4. Save your settings.

Please note that Bios settings differ on different motherboard models. Once again, without a significant reason, you should not edit them.

Difficulties with sections.

Another possible reason is problems with partitions. In this case, the computer recognizes the flash drive, but produces a characteristic sound and an unfamiliar shortcut with an arrow appears in the lower right corner. As a result, the system does not assign a partition letter to the new device (for example, F). To fix the problem:




  • Right-click on USB and from the suggested options select “Change drive letter” in the pop-up window select Change and letter from the proposed options;
  • save and try.

File system conflict - MacOS.

A system running NTFS may not like it "flash drive" with FAT32. Due to file system conflicts, similar problems are possible.

Most often, owners of apple products encounter conflicting flash drives. So, for Mac OS the main file system is ExFAT or MacOS Extended, which Windows cannot read.

To resolve the conflict, will have to format drive, having previously decided on a file system suitable for your PC.

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Over the past few years, flash storage media have become very popular and are used by us literally every day, due to their advantages over disk storage media. It is hardly possible to overestimate the usefulness of flash media, because you can quickly write or read information on it, it does not take up much space in a briefcase or bag, and the price segment is pleasantly pleasing.

Despite all the positive aspects, sometimes situations occur when you cannot read the data due to the flash drive or computer itself. After all, at the most important moment, you may lose access to stored files, and in order to quickly return everything to normal, you need to have certain knowledge. In this article we will analyze all possible problem situations and find ways to solve why the computer does not see the flash drive.

The most common problems why the computer does not see the flash drive:

The flash drive itself does not work

This is the worst situation for a person whose documents are stored on a flash drive, because it is almost impossible to bring it back to life. A flash drive can be damaged by mechanical impact on the device chip or its controller, by shorting an electrical circuit, or by damaging the contacts on the USB board. This is what a flash drive looks like after the electrical circuit is closed or moisture gets inside the drive.

It is quite easy to determine whether this happened to your drive. The very first thing you need to do is check the flash drive for mechanical damage, chips, cracks, etc. If it is completely broken, you can look for a replacement at a computer peripherals store. If you doubt its inoperability, you can check it using a practical method.

Connect the flash drive to the USB connector of the computer, if the LED on it lights up and you hear a sound on the computer that is typical for connecting a new device, then everything is in order, it makes sense to look for the problem further. If this does not happen, the flash drive is most likely no longer suitable for use.

You can try to take the flash drive to a service center, where the technician will try to resolder the contacts or replace the controller, but this will be very expensive, and this action will only be justified if you have important documents stored on it. If no fatal malfunction was detected and the flash drive shows signs of life, try the methods to restore its functionality, which will be described below.

The USB port on the front panel of the computer is de-energized

This problem is very common among desktop PC users. Most computer owners are accustomed to inserting a flash drive into the front USB ports, because it is fast and convenient.

But there is a situation when, during PC assembly, for some reason the front panel is not connected to the power system; usually this happens due to the forgetfulness of the computer technician. Accordingly, your flash drive will not be displayed, despite its full serviceability.

This problem can be solved in two ways. If you urgently need to use information on removable media, you can connect it to the back panel of your computer. The front connectors will still remain inoperative, but you will have access to documents. Such manipulations cannot be called a full-fledged solution, so let’s consider the second option.

Method No. 2 involves connecting the power cable on the motherboard to the front panel of the computer. Depending on the computer case model, the connection connectors may differ. But don’t be afraid, they all have markings and you won’t be able to connect the wrong connector due to design features. The most common wire types are “VCC”, “D-”, “D+” and “GND”. Moreover, the color markings of the cable and the connector on the motherboard are the same, but it is better to keep a guide by the inscriptions.

The first step is to gain access to the motherboard; to do this, unscrew the mounting bolts on the case and remove the cover. Find the cable that leads to the front panel and find the same connector on the motherboard. In the image below you can see what the connector should look like.


It is not recommended to make the connection yourself; it is better to call a specialist. If you connect the cable and connector incorrectly, you can burn these contacts and even devices. If you decide to connect front USB connectors, then it is better to tell us the model of your case and motherboard, and we will tell you how to do it correctly and explain what the connector and cable look like.

The USB port on the computer is faulty or disabled

Sometimes the problem of unreadability of information on removable media is not related to the problem of the flash drive itself, but to the connector into which it is connected. A certain USB port may not be working, and this condition can be caused by simple damage to the connector contacts. Then not only the flash drive, but also other USB devices will not work in this port.

You can solve this problem by arming yourself with a regular soldering iron and minimal knowledge of circuit design. If you don’t have such knowledge, skills and equipment, then it can be fixed at the nearest service center for a low fee.

However, if no response to connecting a USB device is observed on all connectors, then the problem may lie deeper. Ports can be disabled in BIOS settings.

In order to connect ports in the BIOS menu, you need to get there initially. To enter the BIOS in the first seconds of booting the computer, you need to press the corresponding key on the keyboard, which is responsible for calling up the menu. Most often, the default key is F2 or Del, but depending on the motherboard brand and BIOS version, it may be different. It is indicated in the first image that pops up when loading.

After you have entered the BIOS itself, we need to go through the following route: “”.

Find the line “USB Controller”, so that you are allowed to use the ports, the value opposite should be “Enabled”.

Once you have enabled the USB ports on your computer, press the F10 key. This will save your settings and exit the BIOS.

The USB flash drive connector is dirty

A flash drive is a mobile information storage device and is therefore often carried in pockets, briefcases or as a keychain. Due to such operating conditions, dust and small debris may accumulate in the connector. This does not happen often, but it can cause the flash drive to malfunction. Dust and small debris accumulate on the contact and prevent connection from the contacts in the port on the computer. Such a flash drive may not only not be displayed at all, but also freeze, transfer or read information slowly and may not be detected the first time.

To clean the USB connector of a flash drive, arm yourself with a match and a cotton swab. Using a match, remove all debris from the connector, and then moisten a cotton swab with alcohol and wipe the contacts of the flash drive. This way you will rid it of debris and oxidation.

Virus infection

Nowadays, the issue of storage device security is becoming more and more urgent, because viruses are in full force. You can visit your usual social networking site on the Internet and get infected, not to mention downloading files from unverified sources.

Modern computer viruses can also reproduce, no matter how strange it may sound. They infect files located on your flash drive or computer hard drive, and their number grows exponentially.

Very often, the problem of a flash drive not working is infection with viruses. The drive is detected by the system, you can hear the characteristic sound of connecting the device to the system, but when you try to read the information, you will see the message “” or “ Application not found».


Before solving this problem, you should install anti-virus software on your computer and conduct a full diagnostic of the files. To access the data on the drive, we need to delete the file with the virus and scan it. To do this, go to the “Start” menu and enter the following phrase “” in the search line.

Click on the found element with the left mouse button. You will see an open window called “Folder Options”, here you need to do the following:

  • Uncheck the " Hide protected system files»
  • Check the box ""

After this, be sure to press the “Apply” button and only after that “Ok”, otherwise the changes will not take effect. It should look like this.

After that, go to “My Computer” and go to the folder of the drive itself. There you will see the “Autorun” file, you need to delete it, and check the flash drive for viruses with one of the free antiviruses; the Dr.WEB Cure It utility can do this perfectly.

Now you can fully use the flash drive and no problems should arise. If nothing has changed, then the problem lies in the lack of drivers; we’ll look at it below.

Drivers failing or using outdated drivers

A very common problem is when the computer does not want to display the flash drive due to outdated drivers or their system failure. The failure may occur due to a power surge or unexpected shutdown of the operating system. Or older computer models may not work with drives with a capacity of 32 GB or more. One thing can be said, the problem can only be solved by updating the drivers.

The first thing you need to do is go to "". You can do this in several ways, for example, through “My Computer" or find this section in the system search, which is what we will do.

We go to this menu, after which we connect the flash drive to the computer, after which we open the “USB controllers” subtab. Select the line " Memory device", right-click to open the system menu and click “Delete".


Such manipulations allow you to remove the drivers installed on the system for your storage device. As soon as you remove it, feel free to remove the flash drive from your computer and connect it again. Then the driver for the flash drive will be installed again and the problem will be solved.

If the problem is not solved, you may need to update the drivers for all USB chipsets; this is quite easy to do. You can use the special disk that came with the motherboard; all the necessary drivers are recorded on it. If you don’t have it, download the DriverPack program, it will automatically select all the drivers for which there is an update and carry out this procedure after your agreement.

Moreover, most users have doubts about the correctness of their actions when they learn about the different USB formats. Don't be scared!

Drivers for USB 2.0 and USB 3.0 are installed according to the same principle. And the only difference between the ports is the maximum speed of reading and writing information.

File system errors

The computer may also not recognize your flash device due to file system errors. Let’s check if this is true, go to “”, how to do this was described above. Now you need to open the subtab " Disk devices“If you see your flash drive there, it means it is working, and the file system does not perceive it as it should, and, accordingly, does not display it in Explorer. In my case, the flash drive was displayed, which means it is working.


To fix this problem, you must format your flash drive, but this action has several nuances, so we will consider this process in the next paragraph of the article.

If you don’t see your drive there, then the problem lies in the malfunction of the flash drive itself, which means either the controller is burned out or the contact has become unsoldered. Specialists at service centers can try to bring it back to life. However, this is an expensive exercise; it’s easier to buy a new one, of course, if important information was not recorded on the faulty one and you need to restore the data on the flash drive.

File system conflict

Quite often, the contents of a flash drive are not displayed due to a conflict between the file systems on the computer and the removable media itself. For example, if the computer operates on the NTFS file system and the flash drive uses FAT32, a conflict situation cannot be ruled out. Moreover, this problem is common not only in Windows, but also in Mac OS. For example, if you format a flash drive on your Mac device to ExFAT or the standard MacBook file system, the flash drive is unlikely to be readable on Windows devices.

The very first thing you need to do is find a computer that uses a different file system, open the flash drive and save the information that is important to you, because after formatting it will be lost.

To solve this problem, we need to carry out the process of formatting the flash drive. First you need to find out what file system is used on your computer. Go to “My computer”, right-click on the hard drive, open the submenu and select “Properties” in it.


In the window that opens, you will see information about the free and used amount of disk space, and also find out what file system is used. In my case, the NTFS system is used.

After you know the file system of the computer, we need to format the flash drive into the same system. To do this, right-click on the flash drive and open the “Format” tab.


In the tab that opens, select the file system into which we will format, check the box next to the “Fast” attribute and click “Start”.


A few words about why we use the “Fast” attribute. Firstly, formatting a flash drive will happen much faster. But there is another side to the coin. If there were any documents on the flash drive, then only with quick formatting will you be able to recover this data using special utilities. If you do not check the box, then the information that was on the flash drive will be lost forever.

The flash drive is not formatted

A fairly common problem is when you insert a flash drive into your computer (usually a new flash drive and its first use), and the operating system gives you a warning that states that the removable drive needs to be formatted before use. And if the flash drive has been used before and there is data written on it, then there is no way to access it. Moreover, the volume of the flash drive becomes 0, i.e. as if there was nothing there at all, not even a storage device.

If you have already used a flash drive and this is not the first time you have connected it, then try connecting it to another computer, perhaps the problem will go away and you will be able to save the data. But in any case, the flash drive must be formatted. How to do this was discussed in detail in the “File system conflict” section.

But I want to draw your attention to two points. To avoid problems with the file system (FS) after formatting, find out what FS is used on the computer and install the same one for the drive. And secondly, if the flash drive had the information you needed, then be sure to use the “Quick” attribute, so the flash drive will be formatted only according to the table of contents, and the lost information can be returned using special utilities.

There is a problem with the partition or the flash drive is automatically assigned a busy letter

There are situations when the operating system does not correctly detect your removable media. Everything seems to be fine, the device connection is displayed and a flash drive icon appears in the tray, but there is no way to use it for its intended purpose.

The problem may be that the system has not assigned the partition a letter under which the removable drive will appear, or it has assigned it, but this letter is already occupied, and this results in an address conflict.

The solution to this problem will be to force the assignment of the partition letter that we choose; everything happens manually. So let's get started.

First of all, you need to hold down the key combination “Win ​​+ R", a window will open in front of you with the name “Run".

In the line we need to enter a simple command diskmgmt.msc, which will take us to the disk and storage management section.


In the storage media manager that opens, we need to identify our USB device. This can be done simply, disconnect the flash drive and connect it again, the partition that first disappears and then appears is what we need.


In my case, the flash drive is a drive with the name “20151114_17”, you can also identify it by a special icon. Now you need to right-click on it and select “Change letter” in the menu that opens.


Now another additional window will open in front of us, a smaller one. In it you need to click on the button “Change” and “Ok”.


Now another auxiliary window will open, where you must select any letter of the English alphabet, and after clicking on the “Ok” button, the letter will be assigned to the section.


It is worth paying attention to one important point! When choosing a letter to assign to a partition of your flash drive, look at which letters are already in use by the system. This is very important, because we may not fix the problem, but leave it. This will happen if, for example, you designate a flash drive partition with the letter “D”, which is already assigned to the local disk.

Malfunction of the power supply or excessive current overload of the USB portal

This problem is very common these days. The fact is that the computer may simply not see the flash drive due to a faulty power supply. Let's look at it in order, the power supply consumes electrical energy from the network, and then converts and distributes it to all nodes of the computer. It has a power limit, for example, a 400W power supply will not be able to give you 600W. This means that the consumption of the entire system must be balanced.

This problem may appear if you have recently replaced some important component in the system, let it be the processor. Now it consumes much more energy compared to the past, which means it simply doesn’t reach somewhere, and in this case, that “somewhere” is the computer’s USB network. Accordingly, the energy consumption parameter must be calculated in advance, and if such a situation has already occurred, you will have to replace the power supply with a more powerful one.

Moreover, the problem may lie in a malfunction of the power supply; it may produce much less power potential than stated, and than it produced before. You will not be able to solve this problem, since you risk the performance of the entire computer. The only solution is to replace the power supply.

There is one more feature to this question. Recently, USB devices for computers have become very common, let’s say the following devices are now powered: a mat for warming a cup, a desk lamp, a wireless mouse, a removable hard drive, and in addition, a smartphone is also charging. And you want to connect a flash drive, but bad luck, the computer sees it. The fact is that there was an overcurrent on the USB ports. Those. All your devices already consume the maximum amount of current and you will not be able to connect another one. Therefore, to use a flash drive, you need to disconnect several devices from the computer’s USB ports and then the problem will disappear.

If the computer does not see the flash drive in Windows XP

There are many reasons why a flash drive may not be detected in Windows XP. Moreover, the problem may lie in the operating system itself, or in a faulty flash drive, or even in the computer hardware.

If the problem is related to the operating system, then it can only be eliminated by making additional changes in the settings; this is best done manually, despite the abundance of special utilities that can help in this matter.

However, if the drive itself is faulty, then the only thing you can do is try to save the data recorded on it. And after that, purchase a new and more reliable device.

If your computer cannot detect the flash drive, it notifies the user with the following signals:

  • Your flash drive is inserted and you try to access the data on it, the message “Insert disk” pops up.
  • The system notifies you that the drive must be formatted for further use.
  • Errors appear about the impossibility of gaining access to data.
  • The system may freeze as soon as you plug the USB flash drive into the computer's USB port.

In this section, we will look at all the most common reasons for the non-functionality of a flash drive in Windows XP and give practical recommendations for solving them. Carefully read the description of the problem, if it is not similar to yours or its solution did not help you, move on to the next point until the problem goes away. The first thing you need to do is try to determine whether the flash drive is working. This is indicated by a light indicator located on it. If you connect the drive and it blinks or lights up, then the flash drive is working and the problem lies either in the system or hardware of the computer.

Try changing the port into which you connect the flash drive or even the computer; perhaps only the port or the entire system is faulty, but on another PC the flash drive will work properly. For example, if, when connecting a flash drive to a port, you observe a complete system freeze, this means that this port is faulty and it is better not to use it.

If you are using USB hubs or extenders and the flash drive is not displayed, perhaps the problem lies in the device itself, and not the flash drive. If this turns out to be the case, you can take the hub to a service center or try to repair it yourself. To do this you will need a soldering iron, solder and a little experience, because most often you just need to solder one or two contacts and everything will work as expected.

Perhaps the problem lies in the lack of electric current in the USB port system. To check this, you need to disconnect all USB devices on the computer (camera, printer, lamp, etc.), leaving only the keyboard and mouse. If after such manipulations the flash drive appears in the system and you can access it, then the problem lies in a weak power supply. This problem can only be solved by replacing the power supply with a more powerful one, but using a USB hub with its own power source will help delay the purchase of a power supply.

However, if the problem is not resolved after disconnecting all other devices, the problem with the lack of power of the power supply and an outdated USB port may still be relevant. In other words, on older laptops you will not be able to open a flash drive with a capacity of 36 GB or larger. There is no way to solve the problem; you can only buy a more modern laptop or computer.

A very common situation occurs when the user connects a flash drive to the front port of the PC, but the system does not see it. This means that the ports are not connected to the power supply on the motherboard, or too little power is allocated to them. You can connect the front panel yourself using the instructions located above in the section of the same name.

Can't see the flash drive due to Windows XP errors. Troubleshooting

The flash drive may also not be detected due to operating system errors. For example, Windows XP SP2 lacks updates and software packages that ensure the normal operation of USB devices. Moreover, it is possible that only several USB devices can work in one port.

The solution to this issue will be to update the system to SP3 and install the necessary updates. Even a new user can do this, since we only need a couple of clicks, and the system will automatically download, install and launch the update. So, let's get started, we can move in two ways - this is an official download from Windows Update or installing SP3 from a disk or flash drive. The first step is to check which package you already have installed.

Click on the “My Computer” icon with the right mouse button and select “Properties”. The following window will open in front of you, where information about your system will be indicated.


To install SP3, we need to allow the operating system to search and update the computer system. To do this, just go from the Control Panel to Windows Update.


As soon as you do this, the system will begin searching for updates, after which it will offer you to update everything at once or select only the ones you need. If you don't understand what update changes what, then it's better to let the system update completely.

After downloading all the updates, the operating system will require you to restart your computer to apply the new settings. Click “Ok” and wait patiently. That's all, now you can connect the flash drive and use it.

If you decide to choose the updates that should be installed, and not download them all automatically, then here is a guideline that will help improve the system's perception of USB drives.

Driver conflicts in Windows XP

There is also the problem of driver conflict. The fact is that some outdated drivers can cause errors at the system level, moreover, they can prevent the normal operation of new drivers. A striking example of such a problem is a situation when a user inserts a flash drive into a computer, tries to access the data on it, and the system immediately displays an error message asking to insert the disk. Or, the system simply freezes, and even assigning an existing letter to a flash drive partition is possible.

The reason for such errors is as follows. Let's say you have two flash drives, you connected one of them to the system. In automatic mode, all necessary drivers for this device are immediately installed. You have made the necessary manipulations to write or read files and removed the drive. After that, you insert a second flash drive, which is completely working, and one of the above errors pops up. This means that the system is trying to use the already installed driver from the first flash drive to launch the second, but they are not compatible.

Reinstalling Windows XP drivers for USB devices

This problem can be easily resolved in several ways. Reinstalling drivers automatically or manually. Let's look at a little theory: a driver from one USB device can be mistakenly used by the system to launch another USB device. To eliminate these problems, we need to first remove all existing drivers for USB drives, and then reinstall them.

Such a problem may display the message “USB device not recognized,” or unexplained processes occur at the system level that block access to data or cause the system to freeze.

Remove via DriveCleanup

You can effectively remove all existing drivers for USB devices using the DriveCleanup utility. Its advantage is that it searches the entire system for installed drivers and only then removes them.

First of all, turn off the computer and disconnect all USB devices from it in order to avoid conflict situations while the program is running. Turn on the PC, go to the official website of the program and download the executable file. The utility is compatible with any version of Windows, including different bitmaps. When downloading, pay attention to the file version.

Automatic installation

You have removed all drivers from your computer. In order for a device to function normally, the operating system must have drivers for it. The automatic driver installation process is incredibly simple, you just need to plug the USB flash drive into the USB port, after which the installation will begin immediately. A window will pop up that will display the installation progress; on some systems this may occur in a mode invisible to the user. Within one to two minutes, the installation will be completed and you will be able to use the device.

Manual installation

Manual installation means installing drivers not directly from the storage medium itself. We can also install drivers for a flash drive from third-party Internet resources, but to avoid conflict situations, we will install drivers for a flash drive using another computer.

So, we take our problematic flash drive and insert it into another computer, where it is recognized. A prerequisite for this process is that the versions of Windows on both computers match. We use the system search and find two files.

We transfer them to the problem computer by any means, be it sending by mail or using other removable media. You need to place these files in a folder with the same path that was on the first computer and confirm the replacement when the corresponding window pops up. We reboot the computer and enjoy its performance with FLASH disks.

We looked at only the most common reasons why a flash drive is not visible on the computer. In fact, there are many more of them. Moreover, there are problems that are expressed by other system messages, and their solution is already described in the paragraphs of the article.

The “Insert disk” message appears even if the flash drive is already connected to the USB port

This system error occurs if drivers overlap each other and interfere with the normal functioning of USB devices. In order to fix this error, you need to remove all drivers for USB devices and install them again. This process is described step by step in this article.

Message about the need to format the disk

This message appears if you are using a flash drive for the first time or if it has experienced a system failure. In addition to the message, you can make sure that it is not suitable for use, because it does not display either free space or occupied space. The solution to this issue is described in detail in paragraphs 8 and 9.

Data error message

This problem occurs in 3 cases. This is a driver conflict, a file system conflict, and a failure of the flash drive itself. It can be solved by reinstalling the drivers; if that doesn’t help, then do a quick format to preserve the ability to recover data on the flash drive. Step-by-step instructions are above.

Complete system freeze immediately after connecting the flash drive to the computer

This issue has already been discussed in the article, but I would like to point out that this error can occur for two reasons:

  1. Driver conflict.
  2. Faulty port.

It’s easy to check what problem you have, insert the flash drive into another port, if the freeze continues, it means there’s a problem with the drivers. Instructions and tips for reinstalling them were given as part of this article.

Why does the computer not see the flash drive when the indicator on it is lit?

The contact on the flash drive, which is responsible for transmitting information, may be damaged. A driver conflict and the assignment of a busy letter to a partition cannot be ruled out. If the problem does not go away after connecting the flash drive to another computer, try checking the availability of the partition. If everything is fine here, then reinstall the drivers and the flash drive will work.

Error 43 / Error 43

This error immediately stops reading information from a removable device, which means we won’t be able to immediately access the data. There are several problems that can cause Error 43.

  • Malfunction of the device itself is the first of them. Check on another computer to see if this situation happens again.
  • Driver conflict - solution described above.
  • Updating the hardware configuration - simply roll back the driver version in the Task Manager.

conclusions

We have reviewed in detail the reasons that may prevent a computer from reading a flash drive and the information on it. The described solutions with step-by-step instructions will definitely help you get rid of this problem. An unreadable flash drive can be a death sentence only if the flash drive is faulty. In other situations, this is an easily reversible process. If you have any questions or couldn’t find a solution to your problem in the article, leave a comment and we’ll try to clarify the situation together.

It often happens that we cannot open a flash drive on a computer. Access to all information becomes impossible. We'll look into why the flash drive doesn't work in this article. Problems with a flash drive can manifest themselves in different ways. Sometimes it is not detected by the system, sometimes it simply does not display the content, and sometimes the data on it is damaged by a virus.

Virus

Viruses are the most common cause of flash drive failure. To eliminate it, you must first of all scan with any antivirus system that you trust with the latest versions of updates. In this case, you may need a special utility called Dr. Web CureIt.

  • Download the utility from the Internet on the Dr. website. Web.
  • It will run without installation on your computer.
  • After opening it, an automatic check of boot sectors and removable media will begin.
  • Then you need to use a full-fledged antivirus to disinfect the flash drive.
  • Next, open it through “My Computer”.

Breaking

The removable drive may not open due to damage. For some reason, this happens quite often with Samsung flash drives. This is weird. After all, it is their chipsets that other manufacturers use for their drives. These are, for example, Transed, Kingston and others.

In this case, you can use a removable drive data recovery program. The Jet Flash Recovery Tool utility is designed specifically for use in cases where difficulties arise in the operation of removable drives. It will help you save data to your computer. The repair of the flash drive itself and its restoration should be entrusted to professionals.

Not detected by the system

It often happens that the flash drive simply does not open by the system, without any reason. It is not found in the “My Computer” menu, the autostart of the flash drive does not work, nothing happens.

In this case, you need to check the operation of this USB port by connecting another device that also works through this interface. Or connect the removable drive itself to another port on your computer. If the flash drive does not work, the USB port may be faulty. If possible, you need to check the operation of the removable drive using an LED.

But, in any case, in order to keep the data on the flash drive safe, you need to contact special service centers.

Problems also happen with phone memory cards. Let's figure out what could be the reason why the flash drive on the phone does not work.

  • Operating rules were not followed. Physical damage to the memory card is contraindicated. The flash drive must not be dropped, crushed or bent. It must be protected from moisture, electrostatic discharge and direct sunlight, and kept away from heat sources. The card cannot be turned off while information is being transferred.
  • Maybe the phone does not support the memory card size and format. For example, older phone models do not support large memory cards. Before you buy a flash drive, you need to look at the instructions for your phone and find out the card with what maximum memory capacity it is suitable for.
  • Sometimes there may be poor compatibility between the memory card and the phone.
  • The memory card was made by untrustworthy manufacturers.

If the flash drive does not work on your phone, what to do in this situation is up to you. First of all, don't panic. It may be possible to solve the problem with little effort and restore the memory card’s functionality.

There can be many reasons why a computer or laptop does not see a flash drive. And it’s quite difficult to determine what’s wrong. After all, the reason may be related to both the PC and the USB device itself. There is only one way out in this case: try all possible options.

And to make this task easier for you, below are 8 recommendations on how to fix this problem. The tips are universal and are suitable for all PCs and laptops running Windows XP, 7, 8 or 10.

If the flash drive is not recognized by the computer, then first of all check whether it works at all? The easiest way is to connect it to another laptop or PC.

Look at the USB device LED (available on all modern models). If it does not light up, then the flash drive is probably no longer working. Although you could simply extract it incorrectly. In this case, I recommend reading.

Checking USB ports

The second reason why the flash drive is not recognized by the computer is that you connect it to a non-working USB connector. Even if it worked yesterday, it still needs to be checked. To do this, connect another device to the same port - a mouse, printer, smartphone. Or you can connect a USB flash drive to the connector on the rear panel.

Configuration update

If the flash drive is not displayed on Windows 7, 8 or 10, go to “Device Manager” (it can be opened through Start - Control Panel).

After that:

  1. Find your flash drive. It is usually located in the "USB Controllers" or "Other Devices" section and may be named as a mass storage or unknown device (or the standard name - Kingstone, Silicon Power, etc.).
  2. Select it, right-click and click Delete.
  3. In the top menu, select Action – Update configuration.

Installing a utility from Microsoft

After this, you need to open the settings (“USB Configuration”). Since there are many BIOS versions, the path will be different in each case. For example, in the screenshot below, the required item is in the “Advanced” section.

Open it and check that next to “USB Controller” the option “Enabled” is indicated. If this is not the case, select the appropriate item.


Changing the device letter

To fix this error:

  1. Go to Start – Control Panel – Administrative Tools.
  2. Select the Computer Management shortcut.
  3. On the left, go to the Disk Management tab.

    Disk Management Tab

  4. Select the flash drive (it is labeled “Removable device”), right-click and select the “Change drive letter” line. To check which letter is not in use, look in My Computer.

Driver Update

If the flash drive is not recognized on the laptop, the reason may be outdated drivers. In this case, they need to be updated. Easiest to use (they do everything automatically).

By the way, if you have an old PC, then flash drives with a capacity of 32 GB or more will not be displayed on it.







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