I connected a new mouse and it doesn't work. Why doesn't the mouse work? Controlling the cursor on a laptop computer

Useful tips

If you are faced with a problem where the mouse on your laptop does not work, do not despair, because often the problem is not difficult to fix and you can do it yourself.

Many users, when problems arise with a computer mouse, prefer to contact workshops, most often due to the relatively low cost budget models just buy a new one.

Don’t rush to go to the store, take a little time, and we’ll tell you what to do if the mouse on your laptop doesn’t work.

There are not many reasons why a computer mouse does not work, but initially you need to decide on the initial data:

what type of control is used (mechanical, optical)?

Connection method to laptop (wired, wireless)?

What interface does it use to connect to the computer (PS/2, USB)?

What to do if a wired mouse does not work?

However, the thing to keep in mind here is that a USB mouse, unlike a PS/2 mouse, is a plug-and-play device. What does it mean?

Based on the main concept of Plug-and-Play devices, they do not require additional configuration/

The operating system automatically, on the fly, recognizes objects and makes changes to the overall configuration.

Thus, in the case of a USB connector, configuration changes will be made automatically without the need to restart the laptop, and in the case of a PS/2 connector, a reboot is not necessary.

If all else fails, try rebooting regardless of the interface you are using.

In some cases, this method is effective and efficient.

Also try removing the USB mouse, rebooting the laptop, entering your username and password to enter the operating system, and only after loading, insert it into one of the USB interfaces.

Next, you should try changing the connection interface on the laptop; perhaps one of them is not working correctly (“burned out” or frozen), this is a fairly common reason, perhaps the most common among the rest.

The ideal option would be when you have the opportunity to replace the mouse with the same one, in whose performance you are 100% sure.

In this case working model should be inserted into the slot in which the current one is installed.

Remember the difference in interfaces described above and if you install a device with a PS/2 interface, do not forget to restart the laptop.

It's also a good idea to test your mouse to see if it works on another computer, not necessarily a laptop.

Everything is simple here if you inserted working device into the laptop and it doesn’t work, the problem is definitely in the laptop.

If your mouse does not work with a laptop, but works on another computer, the problem is again with the laptop.

In some cases, the mouse may not work correctly, which manifests itself as slow cursor movement or periodic lack of communication with the mouse.

Static voltage as one of the reasons for a non-working mouse

In some cases, the device may not work as a result of static charge accumulation. Also, quite often, USB interfaces burn out for this reason.

Let us note the fact that this problem typical for both wired and wireless mice. The solution to this problem is to remove the existing static voltage.

To do this, follow the steps below:

Turn off your laptop.

Press and hold the laptop's power button for at least 30 seconds.

Install battery.

Turn on the power of the laptop after establishing a connection to electrical outlet.

Turn on your laptop, go to operating system and check the functionality of the mouse.

What to do if your wireless mouse doesn't work?

The first and most common reason why demon wired mouse refuses to work - dead batteries .

To test this thesis, insert other working batteries into the wireless mouse.

Please note that the batteries may not be completely discharged and may even work in other devices (such as the remote control), but the mouse will not work.

In some cases for wireless mice freezing is typical.

To get her out of this state, use special button turning on/off the mouse - turn off the mouse and turn it on again after a few seconds.

Usually, this button located under the arm, in some cases it is represented not by a button, but by a lever.

The popularity of laptops is explained not only by their compactness and easy transportation, but also by the presence of all key components. It is fundamentally impossible to buy a new laptop computer in which, for example, the manufacturers forget to install HDD or provide a keyboard. The owner, having come home with a purchase, can be sure that it is worth pressing the power button, and computing system starts.

However, this approach also has its downsides.

Comparing personal computer and laptop

Since in desktop computer Since all components are accessible (except for models with sealed cases), you can easily check the functionality of each of them. But if, for example, the built-in mouse on a laptop does not work, then this is tantamount to a small local disaster, since the usual methods of checking in this case turn out to be inapplicable. The same goes for modules wireless communication, video adapter, etc. Of course, there are diagnostic methods, but they differ from those used for personal computer components.

Controlling the cursor on a laptop computer

In modern application programs and operating systems that have a graphical interface, it is very difficult to work without a mouse or device that implements similar functions.

That's why all laptops come with a built-in solution called a touchpad. A small rectangular surface on the front side of the case in front of the key block is the active element. Some models have three additional mechanical buttons, as in a classic mouse, in others it is used completely touch control. If the built-in mouse on a laptop does not work, then the problem is in the touchpad. Surprisingly, the majority of calls to service centers regarding the inability to control the cursor are resolved in a few seconds. The thing is that the developers have provided a shutdown function of this device using “hot keys”, which is unknowingly activated by many laptop owners.

How to enable the touchpad

So, the mouse on the laptop does not work. What to do? First of all, don't panic. All models, regardless of manufacturer, must have an Fn button. The inscription on it is often highlighted in color. Upon careful inspection of the keyboard, you can find several more buttons that have signatures with the same colors. When you press any of them and Fn at the same time, one or another function is activated. For example, by selecting a shaded/blank “sun” in this way, you can adjust the brightness of the screen. And by using the button with the image of a hand against the background of a rectangle, the user can turn the touchpad off or on. Thus, if the mouse on a laptop does not work, then the first thing to do is press Fn and, while holding it, press the second button that controls the touchpad. On Acer models this may be F7. One press - activation, the next - deactivation.

The nuances of using control “hot keys”

Moreover this opportunity available regardless of installed software. If the mouse on the laptop stopped working, then the above combination could be accidentally pressed while playing or working office programs and even when making adjustments to the BIOS.

But the buttons for controlling service functions (for example, “E” in the right top corner from Acer) work only after installing the appropriate software. This is very important point, which should be remembered. To control the touchpad, you do not need any drivers or support from the operating system. In addition, the selected state is remembered by the laptop. That is, if the mouse on the laptop does not work, and it was disabled using “hot keys,” then reinstalling the operating system does not solve the problem.

Control program

Of course, the answer to the question “Why doesn’t the laptop mouse work?” is not always the answer. as simple as stated above. Sometimes you have to take a comprehensive approach to solving a problem.

If the mouse on a laptop does not work well, then you need to install a driver that allows the operating system to interact correctly with the touchpad. Currently, the products of three companies are the most popular among manufacturers of laptop computers - ALPS, Sinaptics and Elantech. The easiest way to determine the type of touchpad you are using is by opening the instructions. The second option is to look at the information line.

If the instructions are lost

If for some reason there is no access to the accompanying documentation, then you can use the tools to determine the manufacturer of the touchpad Windows systems. To do this, go to “Device Manager”, select “Mice and pointing devices”, right-click on the selected device, calling “Properties”. Then everything is simple: in the “Details” tab you need to select “Equipment ID”. In the list that appears, all you have to do is find ACPI and carefully read what follows this entry. If the word is “Syn”, then you will need to download and install touchpad drivers from Synaptics; "PNP" stands for ALPS, and "ETD" stands for Elantech.

If all else fails

In the case when all of the above methods have been tried, but the problem remains and the mouse on the laptop still does not work, you should take the advice of experienced “laptop experts” - turn off the power supply and remove the battery. Meaning of this action is to ensure that all residual charge is removed from the internal electrical circuits. Sometimes this is enough for full recovery touchpad performance.

It is also useful to remember that it is not recommended to use the built-in touchpad and an external USB mouse. Especially if drivers from the manufacturer are installed for both devices. The fact is that in such situations, the analysis of possible conflicts is “on the conscience” of the operating system, for which, for obvious reasons, this is not a priority task.

The conclusion is simple: if the mouse on the laptop does not work, then you need to leave only it turned on, disabling the touchpad. Or do the opposite, depending on the wishes of the owner.

Some models of laptop computers have an item in the BIOS that is responsible for activating the touchpad. Accordingly, the use of this device must be Enabled. To get into the configuration program, you need to frequently press F2 or some other key immediately after turning on the power (depending on the manufacturer and model).

And before you carry your laptop to service center, it makes sense to try to reinstall the operating system. Or, alternatively, restore the previous one control point when everything was still working. Of course, the latter is only possible if this feature is enabled in Windows.

You turn on your laptop or all-in-one computer and notice that the mouse on the laptop does not work - what to do in this situation, how to resolve the issue? In this article we will talk about why the mouse does not work on a laptop, we will tell you about the main reasons and solutions.

Why doesn't the mouse work on my laptop?

Let's find out the main reasons why the mouse on a laptop does not work.

Windows terminology

In that manual The troubleshooting steps assume that the user is using Windows (XP/Vista/7). Please note that instructions may vary for different versions modifications.

The "Start Menu" is a window in the lower left corner of the user's screen that can be accessed by clicking the " Windows" or "Start".

« Control Panel" is a window that links to many of the computer's settings. Usually it opens from the menu " Start" On the right half of the start menu there should be a button labeled “Control Panel.”

Additionally, there may be a button that says " Devices and Printers", which is a shortcut to most mouse settings. Note: If you don't have a comfortable mouse, you can access the Control Panel by pressing the Windows Key + R, typing " control" in the dialog box that opens and pressing Enter or the "Ok" button.

Types of mice that can be used on a laptop

If we talk about the types of mice that can be used on a laptop, we can note the main ones:

Optical. Or as it is also called a wired laser mouse.
Optical wireless mouse. This device works via Wireless Bluetooth connection using a special signal router that is connected to the laptop.
Well, the last thing is the Touchpad. This thing is important part each laptop, which makes the device mobile and convenient for many.

By the way, we have already talked about best mice this year.

How to use my computer without a mouse

A broken mouse can be a unique challenge. If you don't have a backup mouse that works, navigating your computer can be difficult. Luckily, if your keyboard still works, you can still do almost everything you can with a mouse.

This article explains how you can do many basic things without using a mouse, here's a short list:

TAB: Allows you to navigate between different selectable items in your current program(for example, switches between links on a web page). note that SHIFT+TAB behaves the same, but moves your selection in the opposite direction.
ARROW and ENTER: When using the menu at the top of the program (File, Edit, Help, etc.) you can use the arrow keys to select which menu item you want to use, then click ENTER to use it.
ALT+TAB: Switch between running programs.
ENTER: Typically can be used to left-click.
SHIFT + F10: Can be used to right button mice.
WINDOWS KEY or CTRL + ESC: Opens the Windows Start menu.
ALT+F4: Closes the current program.
WINDOWS KEY + R: Allows you to run various programs. Type "control" and press ENTER to launch the Control Panel.

Mouse won't turn on

When the computer is on but there is no light coming from the bottom of the mouse. Let's find out the main reasons why the mouse on a laptop does not work?

Incorrectly connected

In case the mouse cursor is not responding, make sure your USB is connected to a USB port that can be used. Make sure the only mouse connected to your computer is the one you're working with.

The mouse is on, but the cursor does not move

You have confirmed that the mouse is turned on (for optical mice there is a light at the bottom), but moving your physical mouse does not move the cursor on the screen.

Textured surfaces are better because they allow the mouse to more easily recognize movement. Choose a mouse pad that is not shiny or transparent. You can temporarily use some type of paper or folder to place under your mouse.

The mouse is dirty

If the bottom of the mouse is not clean, dirt may interfere with the sensor's operation. Use a damp towel or wipe to clean the bottom so the light has a clear path back to the sensor.

Incorrect computer settings

Your mouse settings may be changed in some way. To fix this, go to the control panel (menu " Start"or "Windows" -> "Control Panel").

Then go to the section Equipment and sound" and look in the section " Devices and Printers" (note that "Devices and Printers" can be directly accessed from the computer's Start menu). Select the "Mouse" option.

The settings will then appear on your screen. Select "Default" and then exit it. This will change the mouse settings to standard settings. If this doesn't work, try restarting your computer. Turn off and then turn your mouse back on your computer after the restart process is complete.

What to do if the cursor jumps around

During normal use, the mouse sometimes exhibits radiation behavior.

Using the wrong surface (mouse pad)

The mouse may be unresponsive because you have it on a clear or shiny surface.

The mouse needs a surface that can reflect the outgoing beam from the LED to the sensor in the mouse.

The mouse is dirty

Buttons don't work

You can click the mouse, but nothing happens on the computer; OR, you can't press the mouse buttons.

Check for obstacles

Make sure nothing is blocking the buttons. Paper, crumbs, or food may resist the buttons or prevent them from clicking correctly. Try blowing under the buttons or using something small (like a paperclip) to remove larger obstructions. If you can't easily remove the obstruction, disassembling the mouse may be a viable option to check for hidden blockages.

Incorrect computer settings

The issue is resolved as in the method above.

Buttons can be replaced

If your mouse is older or has been used for a while, the buttons may be so worn that they are ineffective. If so, you can restore them by replacing the worn parts.

USB is worn out or broken

Any USB mouse cable is susceptible to damage if you press it frequently, get it caught in the door, or let your cat chew on it.

Remove damaged wires

If part of the cable is damaged, you can cut out the broken part and solder the internal wires together.

Replace damaged plug

If the USB plug itself is damaged, you can unplug the plug and solder a new one.

conclusions

We hope you figured out the reason why the mouse on your laptop does not work. If you have your own options, talk about them in the comments.

If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e. when the computer is turned on. May happen short circuit, to which PS/2 ports are very sensitive.

If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the Down Arrow and Enter keys to select the Shutdown command and confirm the shutdown request by pressing OK.

Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, connect it again - the problem may be a lack of contact. Turn on your computer. If the mouse works, it means you did everything right.

The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before changing the connector - a reboot may help.

If the problem persists, try the mouse on another computer. If the cursor moves and the keys work, the port on your system unit or there are problems with the software.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - both are suitable standard utilities Windows. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

If you connected new equipment or installed new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots into minimal configuration. To do this, restart your computer and press F8 after a short sound signal. In the boot mode menu, select " Safe mode" When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode.

If your system has the System Restore option enabled, try selecting "Load the latest successful configuration» in the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try another date.

There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point.

OS Windows has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. Perhaps, as a result, it will be possible to find out the reason for the inoperability.

If these methods do not help, check your computer for viruses. Download free program AVZ4 and deploy it to the flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

If the mouse works but freezes from time to time, right-click on free space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the slider " Hardware acceleration» one space to the left and confirm by pressing OK.

Termination of work computer mouse can be diagnosed different ways, but first you need to take into account some points: if you find that the mouse has stopped working, under no circumstances disassemble it yourself! Experience suggests that there will be unnecessary parts that will never be useful to you again, like the mouse itself.

Mouse Troubleshooting:

Check installation driver or update it. When the mouse is first inserted into the USB connector, the computer searches for a driver. Sometimes the message “the device is not working properly” appears. In this case, you need to go to “Start”, then to “Control Panel” and click the mouse icon. There you can check the status of the mouse. Perhaps, by default or due to an error by program installers, the mouse is set to the wrong operating mode. Please read all signs carefully by checking or unchecking the boxes.

If your mouse suddenly stops working without any problems with the driver or installation, check the wire. To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case a contact appears. You, of course, can cover the discovered break with electrical tape, but it’s easier to replace the wire. It's easy and inexpensive.

Check your computer using an antivirus program. Often after such a check the mouse starts working. How do you know if viruses are causing your mouse to stop working? It's very simple: connect it to several USB ports one by one. In one case the mouse works, but in another it completely refuses. It shouldn’t be this way, especially since you can check their performance on regular flash drive. If it accepts it, but the mouse does not, then the problem is in the device and not in the computer.

If the mouse fell, after which you discovered noise in it, then it was seriously damaged. Do not disassemble it, as we already asked at the beginning. Take it to a mechanic, he will quickly fix it, unless very important parts are damaged.

But let's try to fix it ourselves, with minimal risk. To do this you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin and, in fact, the mouse itself.

1. Turn the device over and find the screws that we unscrew to remove the case.

2. Having removed the housing, we carefully examine the wires, remembering them by color and location.

3. Carefully unsolder the wiring.

4. Cut off the bend in the cord. The bend in the cord is located near where the cord enters the mouse itself. We strip the wires and solder them back to the pins (there are only 4 of them).

5. Reassemble the mouse in reverse order. The probability of resuming work is 99%.

The problem when the keyboard on a computer or laptop does not work is not uncommon. This situation is faced by both beginners and experienced users who have been working on a computer for many years. Let's figure out how to find a solution to the problem when the keyboard stops working, the keys stick or does not respond to pressing.

What could be the reasons for the breakdown and their solutions?

If the keyboard doesn't work

Windows is loaded, but the keyboard does not respond to your commands. There are only two reasons, hardware and software. Moreover, the first one occurs much more often, and is solved by simply replacing faulty equipment.

Checking the keyboard

So this happened: cursor doesn't move, the system does not respond to key clicks. First, we determine the type of manipulator you are using. Let's see through which port - PS/2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected using the so-called “hot method,” that is, while the computer is running, as there is a possibility of a short circuit.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - standard ones are also suitable Windows utilities. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

What to do if the keyboard and mouse do not work at the same time?

Why doesn't the keyboard and mouse work on my laptop? - This is another, fairly common malfunction, which happens quite often in the event of an unexpected failure in a south bridge laptop.

Often south bridge burns out in such a way that absolutely everything works on the computer except these above-mentioned devices.

But sometimes it happens that the laptop stops turning on altogether, or stops responding to the power button, precisely when the same south bridge in it burns out.

Wipe the rubber with a dry cloth, and the keyboard itself can be wiped with a damp cloth.

When disassembling the keyboard, it is important for novice users not to forget where all the keys were. In order not to get confused about the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when disassembling, you can put the keys on the table in the order they were or take a photo with your cell phone.

In case you need to update the driver, go to the Internet. On the manufacturer's official website we find the downloads section, where we find the name of your device model. Download installation file for your operating system, and then install by double clicking.

Non-standard reasons

It's good if System Restore is activated in your Windows. With this option, you will be able to select a date when the mouse was working normally and restore the OS to that point. You can also try to find out the source of the problem using the “Troubleshooter” built into Windows. Go to the “Control Panel”, click on the “Mouse” icon, use the Shift+Tab combination to go to the “Hardware” tab and launch “Diagnostics”. Shift key We select options for answering the questions asked by the system. If this does not help, check your computer for viruses.

If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

Now you need to unscrew all the fasteners: that is, the screws.

Then very carefully remove top part(along with the keys) and set aside.

After this, we see the dirty surface of our keyboard film.

We take alcohol and a piece of cotton wool, begin to wipe the film, and at the same time clean out absolutely all “useless” minerals.

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If the keyboard does not work on a Windows 7 computer even after cleaning, then the problem is with the electronics!

Computer mouse failure can be diagnosed in various ways., but first you need to consider some points: if you find that the mouse has stopped working, Never disassemble it yourself! Experience suggests that there will be unnecessary parts that will never be useful to you again, like the mouse itself.

So let's figure it out what to do if the mouse stops working:

Check the installation driver or update it. When the mouse is first inserted into the USB connector, the computer searches for a driver. Sometimes the message “the device is not working properly” appears. In this case, you need to go to “Start”, then to “Control Panel” and click the mouse icon. There you can check the status of the mouse. Perhaps, by default or due to an error by program installers, the mouse is set to the wrong operating mode. Please read all signs carefully by checking or unchecking the boxes.

If your mouse suddenly stops working without any problems with the driver or installation, check the wire. To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case a contact appears. You, of course, can cover the discovered break with electrical tape, but it’s easier to replace the wire. It's easy and inexpensive.

Check your computer with an antivirus program. Often after such a check the mouse starts working. How do you know if viruses are causing your mouse to stop working? It's very simple: connect it to several USB ports one by one. In one case the mouse works, but in another it completely refuses. It shouldn’t be this way, especially since you can check their performance on a regular flash drive. If it accepts it, but the mouse does not, then the problem is in the device and not in the computer.

If the mouse fell, after which you discovered noise in it, which means it was seriously damaged. Do not disassemble it, as we already asked at the beginning. Take it to a mechanic, he will quickly fix it, unless very important parts are damaged.

But let's try to fix it ourselves, with minimal risk. To do this you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin and, in fact, the mouse itself.

1. Turn the device over and find the screws that we unscrew to remove the case.

2. Having removed the housing, we carefully examine the wires, remembering them by color and location.

3. Carefully unsolder the wiring.

4. Cut off the bend in the cord. The bend in the cord is located near where the cord enters the mouse itself. We strip the wires and solder them back to the pins (there are only 4 of them).

5. Reassemble the mouse in reverse order. The probability of resuming work is 99%.

Anyway, If your mouse stops working, don't worry. Of course, it is much more convenient to work with than with a key combination. Some people don’t even recognize the touchpad, preferring a computer mouse. Try to painlessly diagnose any deviations in its operation at home, because often problems with a computer mouse are not so serious that you need to immediately take it to a specialist.

Work in a multi-window environment Windows is more convenient all using the mouse, or mouse as it is commonly called. A couple of right and left key presses makes it possible to use all context menu commands, switch between tasks and manage system processes. Therefore, failure of the mouse can seriously complicate the user's work.

when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive. If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the "down arrow" and Enter keys to select the "Shutdown" command and confirm the shutdown request by clicking OK. Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, reconnect it - perhaps the problem is a lack of contact. Turn on your computer. If the mouse works, it means you did everything right. The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before changing the connector - rebooting may help. If the problem persists, check the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are problems with the software. To identify the source of the trouble, alternately connect known-good mice to the computer via the PS/2 and USB ports. Usually you do not need to install special drivers - standard Windows utilities are also suitable. If no device works, most likely there is a problem with the software. Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “ Device Manager", then expand the "Mouse and other pointing devices" list. Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it. If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select “Safe Mode”. When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode. If your system has System Restore enabled, try selecting “Boot Last Known Known Configuration” from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try a different date. There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point. Windows OS has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. As a result, it may be possible to find out the reason for the malfunction. If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning. If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the Hardware Acceleration slider one notch to the left and confirm by clicking OK.

Today introduce modern man impossible without a computer. We are happy when our “friend”, as the PC is called, works and does not create problems for us. For experienced users, fixing this or that problem is not difficult, but for beginners it is practically a disaster. Today we will try to solve one of them: “the mouse does not work on the computer.” Without it, the functioning of the computer is lost.

A manipulator (popularly simply a “mouse”) is necessary for comfortable control of a PC. It is much easier and more convenient to perform any operations with it than with just a keyboard. Ease of use - just one click on the right or left side of the key gives us the opportunity to perform everything necessary commands. And also the ability to switch between tasks and manage system processes.

In order not to complicate the work of beginners, you first need to eliminate the most popular and possible faults.

Reasons why the mouse does not work

1. Check the functionality of the mouse itself.

We reboot our PC - often not all processes start the first time.

Check its functionality on another computer.

If the model is wired (USB or PS/2), you need to check the integrity of the cable and plugs.

When wireless model- make sure the battery is charged.

If after these manipulations the “animal” does not work, then we proceed to the drivers.

2. Checking the availability and compliance of drivers.

They serve as a connecting bridge between the PC and the mouse. For further verification If the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift +F10, arrows.

Go to " Control Panel" and select " device Manager».

Find the icon " Mouse and other pointing devices».

On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.

Click on it, our menu has expanded.

We'll see " HID - compatible mouse" Right-click and a menu will open that says “ Update driver».

Very often such a malfunction occurs, but it is not always possible to eliminate it using this method.

Then we do the following: we need to find drivers from the manufacturer ourselves, purely for our PC. In the search engine, we indicate the name of the company without the model, and add support. Appears in line search results The official technical assistance website of this particular manufacturer. You need to go in and find the driver the desired model mouse, download and install.

3. One of the mouse keys does not work.

Carefully disassemble the mouse and look inside.

The microphone (small button) may break off; if it cannot be repaired, we buy a new one.

Check to see if any debris has gotten under the buttons or on the sensor (for optical models).

Mechanical failure of the pressing mechanism.

4. The mouse wheel does not function.

The problem when the keyboard on a computer or laptop does not work is not uncommon. This situation is faced by both beginners and experienced users who have been working for more than one year...