Why does Skype write an error? “Login is impossible due to a data transmission error” (Skype): what to do? How to log out of Skype correctly

What to do if when you try to log into the communication program Skype system gives the following error: “Skype cannot be logged in due to a data transfer error”? There are several reasons why this could happen, but it is not always possible to find out why it is still impossible to enter the program and what errors occurred in the transmission of what data. Let’s look at the problem in more detail, and also find out what to do in such cases and whether following the instructions “try restarting Skype” helps.

Popular solution to the problem

Can't access Skype? A similar error appears with data transfer if the file or files responsible for the operation of Skype, supporting it, and so on, are damaged. Why this happened is difficult to say, since there are too many reasons to analyze them without the presence additional information about each specific computer, its hardware and its system.

If a data transfer error occurs, try restarting your device first. Due to the fact that even after this the error often remains, we present the following steps.

Try the following:
1. Close Skype. If at the bottom (near the clock) there is an icon for running Skype (as they say, it is “in the tray”), click on it right click mouse, that is, call the context menu. In this case, a window will open where you can select the right command. Namely: “Exit Skype.”

2. Go to the folder of the same name, which is usually stored on the “C” drive, under your account in the “App Data” or “Application Data” – “Roaming” subfolders. Please note that in order to see the target folder, the “make hidden folders visible” option must be enabled.

If you are not entirely sure that you can make all folders visible, try this: click “Start”, then “Run...” (or use the keyboard shortcut “Windows” and “R”) and enter “%appdata%\skype” .

3. In the Skype folder that opens, find the directory with your login (name account) and open it.

4. Now you need to find an object called “main.iscorrupt” among the few files and delete it.

5. Sign in to Skype again.

If the program still does not work, read carefully additional information and explanations of the instructions below.

Additions to the instructions

How to make visible those folders and files that for some reason (most likely from the moment you started working on the computer (laptop)) were in this state?

To make hidden folders visible (not hidden), you will need to do the following:

1. Go to “Start”. To do this, you need to click on the image of the Windows window in the lower left corner of the screen (if you have not changed its location, this icon will be there) or click on the corresponding button on the keyboard (it is located from the spacebar to the left, near the “Alt” key).
2. Select “Control Panel”.
3. Find the design theme and go to the suggested section.
4. Now all that remains is to find “Folder Options”.
5. Change the display option you want hidden files and folders to visibility mode.

After all five points of the algorithm are correctly completed, previously hidden objects will become visible. In this case, it is very easy to find the desired file (or folder) in the specified location.

How to log out of Skype correctly?

To restart the program after manipulating its files (renaming, deleting or moving to another folder or to the “Desktop”), you need to run simple steps: find the program icon in the tray ( blue color, With English letter“S”) and press it to call context menu. Next, select “Sign out of Skype.” Only after this will you actually exit the program. If you click on the “cross” in the upper right corner of the Skype window, you will not be able to log out.

How to check if the program has been exited?

To make sure that the program is completely closed before restarting it, do this:

1. Call the task manager. To do this, press the key combination: “Ctrl”, “Alt”, “Del”, that is, “Contral”, “Alt”, “Del” or “Delate” (delete). Moreover, first you need to press and not release (hold down) the “Ctrl” key, then “Alt” (in the same way and without pressing the previous one). And only after that the last key in this combination “Del” is pressed.
2. A “dispatcher” window will immediately open. Select the tab called “Processes”.
3. Look there, scrolling the list up and down, for a process called “Skype.exe” or “SkypePM.exe”. If it is not there, everything happened successfully and the program was closed.
4. If you do find such a line, select (highlight) it and click “end process” to force it to end.

Deleting while saving data

If the method indicated above did not help, and your computer or phone does not log into Skype, and the error repeats, you can try to completely delete the profile, but still save the correspondence. What do I need to do? Repeat the first and second steps - exit Skype and find your profile in the folder with installed program. Next, do the following:

1. Now you need to rename the folder that bears the name of your profile (account). For example, from “Example” make “Example-OLD”.
2. Log in to Skype again using your old username and password. In this case, in the directory with the just renamed folder with the name of your account and the addition “OLD” at the end, a folder with the old login will appear again.
3. Now exit the program again.
4. In the directory called “Example-OLD”, find the file “main.db”. The entire correspondence history is there.
5. Copy the found file from old folder to the new one (to in this example: from “Example-OLD” to “Example”). When the system asks whether to replace the file (copy with replacement or not), answer in the affirmative.
6. Now you should restart your computer. Try logging into Skype again.

If correspondence is not important to you, simply delete the previously specified file with the name of your profile (login). After that, go into the program again and the problem will be solved. Unfortunately, this method is not suitable for solving the problem if you have Windows 10.

How does renaming the profile file in the Skype folder help? Due to the fact that the messenger does not work in the above way - by renaming the folder that is created by the program when saving data, you can “restart” the Skype process, which went wrong, judging by the fact that it is impossible to start.

During next switch on(input) the program will again create a folder with the name that was originally the file that was renamed earlier. It is needed, as mentioned above, to store profile data (that is, your correspondence, for example). When launched, Skype's software algorithms check the functionality of all components program, that is, those elements of which it, strictly speaking, consists.

Removal with safety net

Can't log into Skype, but don't want to lose your correspondence data when cleaning it? In order to prevent the deletion of unnecessary data (more precisely, those that may be needed in the future for normal operation Skype), it is better to follow this action plan:

1. Go to Start.

2. In the search bar, enter the following letter combination: "%appdata%". This is necessary in order to find “ApplicationData”. If it is not found, you need to try opening hidden files and folders for public viewing. To do this, select “Control Panel” in Start, find the design section and go to “Folder Options”. There, change the visibility setting for hidden files and folders.

3. Once you have found “Application...”, open this folder.

4. Now you need to find the file "main.iscorrupt". Just don’t rush to delete it, but simply drag it onto the desktop with the mouse (or cut out the object and paste it onto the desktop).

5. Try logging into Skype as you did before.

6. If you have entered the program, then the “Skype repair” was a success: you can safely delete the transferred file called “main.iscorrupt” from the desktop to the trash.

Can't sign in to Skype? Depending on the degree of damage to the files, you may experience some difficulties with logging into the communication program. Cleaning measures and checking for viruses on the computer or other device from which you want to access Skype will help.

Skype is a sea of ​​possibilities and convenient functions. However, Skype also has moments when the program refuses to work correctly. In this case, the menu reports a data transfer error and refuses to open the program.

The first, easiest way to solve the problem (by the way, the Skype pop-up menu offers it) is to restart the program. In most cases, such an algorithm helps: you need to completely exit the program and start it again.

The second troubleshooting method is suitable for those who use Skype for Android occasionally: the program signals that it was unable to connect to the server. The fact is that after the next update, the older version of the program is not supported by the manufacturer. There is only one way - install the update. If you plan to install new version program over or instead of the old one, you need to save the correspondence history. Find it in the Skype folder, the required archive is called main.db. It can be copied to separate folder or to your desktop.

After updating the program, it is enough to return it to its original place. In other cases, deeper intervention is necessary.

Correction steps

Almost certainly the reason lies in archive files. Most users are concerned about manipulating system folders, but there is no other way - there are no equally attractive alternatives to communicating on Skype, so you will have to correct the errors yourself. Of course it's very annoying transmission error Skype data, fix the error in the most effective way.

• First you need to go to the Skype folder. In order not to waste time going through folders and subfolders, just type in the “Start” search menu: %appdata%\skype.

• Find your profile and rename it. Most users add “old” at the end, but this is not important; you can add any icon, as long as it is clear to you that the profile is damaged.
• Then in normal mode Log in to Skype and log out according to all the rules.
• We return to system folders and copy the correspondence file main.db from the old profile (with the mark) to the newly created one.

This error is quite common. When you try to restart Skype, or reinstall it, the problem as a rule is not solved. There are two ways to solve this error, which will definitely help you.

First way

1. Click “Start” and search bar write %appdata% and press “Enter”

2. After that, look for the Skype folder and log in.

4. Once logged in, find the “main.iscorrupt” file and simply drag it to your desktop.

5. Now try to log in again using your username and password. If the problem is solved, simply delete this file; if not, then return it back.

Second way

1. As in the first option, click “Start”, then write %appdata% in the search and press “Enter”

2. We also look for the Skype folder and go into it.

3. Find the folder with your profile, which you use to log into Skype, and simply rename it and save it. You can simply put any number at the end.

With this option, the program will simply create for our profile new folder, which will be empty, that is, there will be no history of correspondence with users, but all contacts will remain. Although in my case, the entire history of correspondence remained, although in many others it was lost. But this is not so important! The important thing is that everything will work, and our contacts will be in place.

If suddenly something is not clear, or you still have any questions, then ask them in the comments.

New owners of home computers try to choose a provider as quickly as possible and connect to the Internet to communicate with friends. That’s why these types of things are now becoming more and more popular software products, which help people communicate via the Internet. For example, one such program is Skype.

Skype - communication program

Skype is software, in which you can communicate in several ways, such as classic text “correspondence” in chat and communication using a video camera. Video chat is one of the advantages of this program. After all, if you connect a video camera, then your interlocutor can see you, as if communicating live. In the same way, you will be able to see your interlocutor if he connects his camera. Thus, you can “visit” any person, even if he lives in another city or in another country. In addition, it is much easier and more pleasant to communicate when you see your interlocutor.

But this is not all the advantages of this program. Skype is not just communication software, it is free communication software. To start communicating, just download installation file from the official Microsoft website and . In addition, Skype makes it possible to contact anyone, regardless of their location. Has your friend gone to study in England? Or did your friend move to live in America? Or maybe your aunt is vacationing in Turkey? The program does not care where your loved ones are, the main thing is that they have a computer and Internet access with them.

Skype also allows you to create a chat or video conference for several participants simultaneously. And everyone will be able to see and hear each other. In addition, Skype allows you to make calls to mobile and landlines, but this service is no longer free.

However, Skype, like any other program, throws out its “tricks” from time to time, as a result of which users. This could be problems with the microphone or video camera, problems with sound, etc. Many users also quite often experience a data transfer error, due to which they cannot even log into Skype.

Video data transfer error when logging into Skype

How to fix a data transfer error?

For example, one fine day a person came home, turned on the computer, launched Skype, entered his data, but no such luck. After several attempts, it becomes clear that logging into Skype will not work. The program constantly reported that there was a data transfer error. Moreover, if you intentionally introduce incorrect login or password, the program reported that the password was incorrect, and if you entered your data correctly, the following error popped up: “Login is impossible due to a data transfer error.” Another interesting fact- this is that if you try to maintain your data on the Microsoft website, then the authorization goes “excellent”, but in Skype - not at all.

Fixing data transfer error for Ubuntu

To resolve this issue on Ubuntu, you need to follow these steps:

1. First you need to update your operating system and then restart your computer.
2. After this, you need to open the Processes tab in System Monitor and find the process there Skype programs and complete it (using the End Process button).
3. Next, without starting Skype, you need to open the “Home” folder and turn on the display hidden folders(using the combination Ctrl+H). The “.Skype” folder that appears needs to be renamed to “.Skype-old”. (In some cases it is recommended to delete this folder, but it’s better to be on the safe side so that you can return everything to its place).
4. Then you can try to launch Skype and enter your details. As a rule, authorization should be successful.
5. After this, it is advisable to update Skype for Ubuntu to the latest version

   

   After the procedure has been completed, the data transfer error should no longer bother you, you can safely use the program.

   Fixing data transfer error for Windows users

   For users operating system from Microsoft you need to do approximately the same manipulations. You can not update the OS, but immediately open the task manager (Ctrl+Alt+Delete) and end the Skype process. Then you need to find the folder with your Skype profile. The easiest way to find it is by searching. Windows users XP needs to start searching for a folder called “skype”, specifying that you need to look in the “Documents and Settings” folder (in fact, the required folder is a little further away). Windows 7 users need to look for the "skype" subfolder in the "Users" (or "Users") folder.

   If the profile folder is not displayed or for some reason it was not possible to find it, then you can go another way. To do this, click on the “Start” button, and then select “Run”. In the new window you will need to type “%appdata%\Skype” (without quotes) and click “OK”. A window will open Windows Explorer, where you need to find the “Skype” folder and rename it to “Skype_old”. Then you need to perform one more action. You need to click “Start - Run” again and in the window that appears, type “%temp%\skype” (without quotes). In a new window, you need to find and delete the “DbTemp” folder, and then restart Skype. After this, the data transfer error will no longer bother you.

   Failed to establish a connection to the server

   Another error that often occurs among users on Skype is the loss of connection to the server. This problem appeared after the next program update (around August). And many users, especially those who do not use Skype very often, cannot even log in. But the program only reports that “the connection could not be established.” And it is not clear what was the reason for this: incorrect entry of login and password, problems with the user’s Internet, or something else.

   But the thing is that with this update, support for all older versions of Skype has ceased, and this eternal error “failed to establish a connection” will continue to hang there. The only way out In this situation, it means installing a new version of the program. So we put our feet up and install a new one. Skype version.

   To do this you need to follow these steps:

   • backup message history (if necessary);
   • uninstalling the old version of Skype;
   • installing a new version of Skype;
   • restoration of correspondence history.

   

   So, to copy your chat history, you need to open the Skype folder. To do this, click “Start - Run”, enter “%APPDATA%\Skype” (without quotes) in the window that appears and press Enter. Required file called “main.db”, this is what you need to copy, for example, to your desktop. Then you can delete old version Skype (after this it is advisable to clean the registry, for example, using CCleaner programs). Next, you need to go to the official Microsoft website and download the new version of Skype. And finally, you need to move the correspondence history file to the same folder where it was previously located. After such manipulations, the “connection could not be established” message should no longer appear.

   These simple solutions to “popular” problems will help Skype users “fix” the program for comfortable communication with friends and relatives.

Among common reasons Inability to log in to SKYPE indicates a data transfer error. This problem It is not as rare as we would like. Despite the existing problems, there remains an opportunity to celebrate a worthy solution.

What is the data transfer error in Skype?

When it appears SKYPE user enters personal data (username and password), but as a result sees only an error. It turns out that login is impossible due to a Skype data transfer error. The main recommendation if there is a data transfer error is to restart Skype or contact the center technical support clients.

Most likely, the error is due to a problem with network connection. This is due to the fact that SKYPE cannot log in as the correct one and connect to the server. Unfortunately, it is not always possible to successfully solve existing problem in the shortest possible time, because the reason for the situation can be completely different.

In many situations, the problem lies in serious failures of the SKYPE folder. If there are serious violations with a folder on personal computer, the user loses the opportunity to successfully enter the program of interest.

Possibility of solving the problem

To solve the problem, there are two options for action, each of which promises to please high level efficiency.

The first solution to the problem.

1. It is recommended to click "Start". Then you need to write %appdata% in the search bar. After this you can press Enter.
2. Now you need to find the SKYPE folder and enter it.
3. The next step is to search for the folder with the profile of interest. You need to go into the folder.
4. The file “main.iscorrupt” is of interest. This file you will need to drag it to your desktop.
5. Now you can try to log into SKYPE. If the problem can be resolved, the file is deleted. If the problem persists, the file must be returned to the folder.

Second option to solve the problem.

1. You should click on “Start” and write %appdata% in the search followed by pressing Enter.
2. The path, as always when solving a data transfer error, lies in the SKYPE folder. The folder with these profiles is still of interest.
3. The main task is to rename the folder and save. If desired, you can add any number at the end.
4. Now you need to log into SKYPE using your personal data.

This method will create a new empty folder. Despite the lack of correspondence history, all contacts will be saved.