Why don't they show tricolor TV channels. Correction of common errors tricolor tv

All tips

Tricolor TV is the largest company in the field of satellite television. It regularly updates the system, offers new products that have more features, options and functions.

The quality of Tricolor TV products is at its best, however, even when watching the channels of this operator, some problems may arise. In such cases, the system gives recommendations that are best implemented immediately.

Whatever system failures are observed during the operation of satellite television, Tricolor TV asks subscribers to perform a few simple steps.

Perhaps this is just a temporary failure or error, and after the recommendations the receiver will start working properly. In this case, you can even cope with everything yourself, without involving the masters and without spending extra money.

What to do if the system crashes

Before contacting the wizards or starting any operations, try simply turning off the tuner completely. To do this, you need to press the appropriate button and remove the power source. Now wait ten or five minutes.

Tricolor TV asks own subscribers reset the settings to the factory settings at least once every twenty to thirty days (how to do this can be found in the instructions specifically for your receiver.

If you followed the above recommendations, but this did not help you (that is, after trying to turn on the TV and watch TV channels, the message “List is empty”, “No signal”, etc., or just dark screen), do the following. Be sure to find out what interferes with the proper viewing of TV channels.

Perhaps the point is not at all in the Tricolor receiver, but in the TV. To do this, press the "Menu" button on the remote control. If after that the settings do not appear, then your tuner is simply not connected to the TV, and therefore, the message comes from the TV.

It is possible that all problems arise due to the fact that the receiver is simply poorly connected.

Tricolor is not looking for channels? Check tuner connection

It seems elementary, but in fact, some subscribers forget to check how well the receiver is connected to the power source and to the TV.

Take the remote from the tuner, find the red icon and press. If the device is connected as needed, then the number of the channel that you have selected will immediately appear on the screen. If the screen shows the time, then your device is simply in standby mode.

For most models of Tricolor TV receivers, the following features are characteristic:

if the indicator flickers, then the device is turned off;
if the indicator is on at the top, then the HDMI output is connected;
if the indicator is on at the bottom, then AV.

You can switch the output using the "Input signal" icon. If the command doesn't execute right away, don't worry. In a typical case, the execution takes from five to fifteen seconds.

What should I do if the "List is empty" message persists?

The Tricolor TV company, if there are problems with the list of channels, offers two ways to correct the situation:

How to reset settings?

If you want to cope on your own and do not want to call for help from the masters, then this method is for you. Reset settings - very simple procedure. Tricolor TV recommends its implementation in case of any system failures.

To reset your settings, do the following:

Take the remote control of the receiver. Look for an icon called "Menu" on it.
Several sections will appear, you need to select "Settings" (sometimes the same option is shown under the name "Settings").
Most likely, a window will immediately pop up asking for a pin code. Enter it. The default is 0000.
Now among the settings, find the factory settings (that's what they are called).
Confirm factory reset.

After you complete the factory reset, the tuner will reboot. You will see the message "1st Setup Wizard" on the screen. Then the “Masters” process takes place, in the “Operator” section, specify Tricolor TV.

Most likely after that your tuner will start working properly. Otherwise, you need to seek help from professional craftsmen.

If there are no channels in the list or there is “No signal”

In such cases, it is imperative to check how good the signal level that is received from the antenna is.

To check the signal, you need to double-click on the red button (it is located on the remote control from the receiver) - usually it is "F1", "i" or "INFO". If necessary, it is also recommended to press the green button. After these actions, an expanded info banner window will pop up on the screen. At the bottom of this very window you will see two values - these are the strength and quality of the signals.

In order for the signal to be received without problems and to allow normal viewing of channels, it is necessary to ensure that the values are not less than seventy percent.

The modern population is trying to keep up with the times, so residents of houses and apartments connect themselves satellite television which has a lot of advantages. They consist in a large number channels, as well as high quality Images. But sometimes difficulties may arise that are caused by weather conditions or other factors. In this regard, a certain channel does not work, and an error with a number appears on the screen. The malfunctions of the Tricolor TV receiver will be discussed in the article.

The coded channel and the reasons for its appearance

Sometimes users, after turning on the TV, find the inscription "Scrambled channel". When such an inscription occurs, there may be several reasons:

Bad weather I provoke a signal failure or its insufficient level to display a picture.
Delay payment for subscriptions. If the service package has not been paid for, it will say "Code Channel". More information can be found in your personal account.
If the receiver has not been working for a long time, then it must be turned on on the channel that is prepaid and re-activated.
Often the receiver may simply not recognize the SIM card that is installed in it. To do this, users should press the button "No. ID" on the remote control. If after that the text “No card” appears on the TV, it means that the card reader or the receiver itself has failed.
Failure may occur due to power surges. In this regard, clients simply need to reboot the receiver.

"No signal", the reasons for the appearance

If it writes, there is no signal, then the reason may be:

Antenna failure.
Incorrect inclusion of the receiver.
Damaged wires or a complete break in the cable.

In the case of checking and eliminating all the reasons, you should re-tune the channels, if the TV starts working, then the problem has been eliminated. If the TV does not respond to changes, then you should call the repairman.

Not working after payment

After payment, the TV may not work immediately, so you need to certain time wait. If more than 4 hours have passed after payment, and the channels are not shown, then the situation should be corrected. How to fix the problem? To do this, you need to use some possible methods:

Initially, you should disconnect the receiver from the network and after 5 minutes reconnect it to the outlet.
You need to check if the card reader sees the SIM card.
You should activate the receiver on a coded TV channel, which will have a picture, and then turn on again on paid channel that cannot start. After that, you need to wait for the image to be displayed.
You should check whether the number of the contract under which the payment was made is written correctly. How to find out the id, the button on the remote control will help remote control"No ID".
After payment, it is recommended to leave the receiver in operation for half a day.

If all the described methods for solving the problem did not work, then it is better to contact the customer support service and, if necessary, call the wizard.

Channels not working

If Tricolor TV stopped showing due to any failures, then the reason for this may be:

The receiver is frozen, it will need to be turned off and then turned on again.
Perhaps just a delay in payment, in this case, just pay and check the performance of the channels.
If there are problems with the equipment itself, then they should be inspected for obvious damage and to identify the integrity of the receiver id.

If the radio failed, then the delay in payment may also be the reason, after payment everything will fall into place. Not so long ago, Tricolor's radio also began to be paid. If the satellite cannot function, the firmware of the TV channels is simply updated.

Doesn't work when it rains

If the tricolor stopped showing when it rains, which is a common problem during heavy rain, then the dish simply cannot pick up the signal that is sent from the satellite. It turns out that raindrops are an obstacle. In addition, due to rain, sound is lost, and the picture may not be displayed well or broken into small cubes. But do not be upset, because such a problem can be eliminated. For this you should:

Know how to set up the plate and do it right or leave it to a professional.
Change the dish of the plate to another, larger in diameter, or simply change the installation location.
Make normal protection for the converter, which can be exposed to raindrops. To do this, you can use a regular cut-off bottle, a piece of plastic or a condom.

There is no channel search, their list is empty and regular TV does not work

If all channels from the list have disappeared, and the tuner cannot find a single channel, then all settings have been reset. You can solve the problem by updating the firmware. To display free federal channels, you just need to reset the settings to the factory settings, and then start the receiver to search for channels.

No access to view even with full payment for services

If the channel is not shown after payment, then you need to check the receiver, it may not read the installed SIM card or ID number. To do this, go to the equipment menu and go to the "Status" section.

If the receiver determines the number, then the cause may be the following problems are caused:

The time interval according to the built-in clock of the receiver and satellite. To fix the problem, disconnect the equipment from the network and wait a bit, and then reconnect it to the network and leave it to work for 24 hours.
No completed registration. In this case, you should check the status, and then dial the id number.

Tricolor does not work on a couple of TVs

It happens that after connecting new equipment to Tricolor TV, the image is not displayed or is played in poor quality, then the cause may be the distortion of the radio wave. You should check if there is a radiotelephone receiver nearby, as well as equipment uninterruptible power supply or other devices that can knock down the wave and create interference. If there is such equipment, it should be removed and the receiver connected again. In addition, the device can simply be moved a little, relative to the TV itself. It should not be ruled out that the TV is old enough and cannot normally catch the necessary wave.

Why Tricolor TV does not work on a couple of TVs: The reasons include:

Both picture playback devices are located very far from each other, and the length of the cable that connects everything is more than 15 meters.
The problem might be with the plug being disconnected. To do this, all connections are simply checked.

Why don't channels work on new equipment? This problem most likely includes a damaged wire that needs to be replaced with a new one or incorrect antenna settings that need to be reconfigured.

Certain channels do not work (Disney, TNT, NTV and others)

In the event that a certain channel disappears from television, the client needs to re-tune using the search. Perhaps the necessary channels will be found again. How to set them up can be found in the instructions for the remote control. Sometimes it may be necessary to reconfigure the module software, or rather update the software.

No picture but sound

The most possible reason why there is no image, but there is sound, and only one informative channel works, is the lack of funds in the account. Sometimes the Tricolor does not show due to damage to the wire, then it should be replaced.

If the settings are lost and later they were restored, but the TV screen remains black, you should reboot. It is recommended to reset all settings, and then set up the receiver again or simply turn it off from the network and turn it on again after five minutes. Often, after the channels have been tuned, many users may see a flashing or burning inscription on the screen: “overloading tuner power is off”. As a rule, there is no solution to this problem in the instructions. The inscription itself means that the power is on for active antenna, but in fact included simple antenna. To fix the problem, go to the menu and turn off the power to the antenna, after which the inscription overloading tuner power is off should disappear.

Standard error codes

Among the described errors, there is a small list that should be responded to. Below will be presented those fault codes that are often encountered, as well as methods for correcting common Tricolor TV errors:

The code	Error Description	Cause	Elimination Methods
Error code 0	Can't watch TV channels, no picture	The service package may have expired, incorrect installation sims or receiver software failure	Check the payment for services, as well as turn off the receiver from the network and turn it on again after 5 minutes.
Error code 2	TV viewing is not possible	The receiver does not have the ability to recognize and read SIM card data	You should reinstall the SIM card in the correct position
Error code 3	Access to view channels closed	No decoding keys	To eliminate it, you should make a request to reactivate
Error code 4	Can't watch TV channels	The selected channel cannot be displayed through the Tricolor TV provider	You should switch to another channel, the broadcast of which is feasible through Tricolor TV
Error code 5	The card is not recognized by the receiver	Error 5 appears due to an incorrectly inserted card or an inappropriate card	Check the card and the correctness of its installation
Error code 7	The card cannot be recognized by the receiver	SIM card belongs to another provider	Insert a Tricolor TV card. Might need to do a factory reset
Error code 8	The receiver cannot recognize the SIM card because it does not support it	The SIM belongs to another receiver and cannot be used on other models	Replace the card with a supported device
Error code 9	Can't watch TV channels	No data logging	You should register the receiver in a convenient way
Error code 10	Can't view channels	Error 10 on Tricolor TV signals that there is no paid subscription	Make payment for services
Error code 11	No channels to watch	The subscription has remained in the receiver's memory, but its expiration date has expired	Turn off the receiver from the network and turn it on again. Start an encrypted channel and wait for the picture output
Error code 12	Can't watch channels	Wrong region selection	Go to the settings menu and select the desired region to display
Error code 13	No access to view	The receiver has not been used for a long time.	Turn on the receiver on the Russia TV channel and let it work for 8 hours.

As you can see on Tricolor TV, there can be any error, after all, how much, that everything is simply impossible to remember ordinary user. But do not be upset, they do not always happen, and if difficulties arise, you can contact the support service by phone 88005000123. In addition, there are some other methods for communicating with employees, and they all work quite well and quickly.

Watching Tricolor TV channels is guaranteed only if your receiver has up-to-date software installed. Please check the current version software installed on your receiver.

The inscription is displayed on all channels of one or several packages (for example, on all TV channels of the main package and the "Children's" package).

You need to check whether the subscription to the TV and radio channels of the packages you are interested in is active, in Personal account Tricolor TV subscriber.

1. Subscription is active

To resume viewing the service, you need to repeat the activation keys on your receiving equipment.

To do this, in the Tricolor TV subscriber's Personal Account on the My Services page, click the "Repeat activation commands" button.

Then reboot your receiving equipment and leave it switched on on one of the scrambled channels. The image will appear no later than 8 hours later. During this time, the receiver will receive an activation key, and you will again be able to watch paid TV channels.

Note! Watching Tricolor TV channels is possible only if your receiver has up-to-date software installed.

2. Subscription is not active

To continue browsing, you need to pay for the service you are interested in. Note! Watching TV channels "Tricolor TV" is possible only if the latest software is installed on your receiver.

3. I have never used (was) my Personal Account and do not know the password

We have created a Personal Account for you when registering you as a Tricolor TV subscriber

If you have not received or lost your password from your Personal Account, you can easily and simply get it again. Just click "Get Password". Then enter your ID number and select convenient way getting a password.
In the Personal Account, select the "Service Management" item. Is the subscription to the service you are interested in active?

On one\several channels (for example, on one TV channel of the main package or on the Nash Football TV channel and on three TV channels of the Children's package

If the Infochannel shows, and the image is missing only on some channels of the paid service, this may be due to a change in the broadcasting parameters of the channels. In such situations, channels with old broadcast parameters may be stored in the channel list on your receiver. You need to update the channel list.

To update the list of channels, press the "Menu" button on the remote control from the receiver and in the "Main Menu" select the item "Search for Tricolor TV channels", start the search and wait for it to finish. After the search is completed, save the found channels.

1. Channels show

Thank you for contacting and enjoy watching "Tricolor TV"!

2. Channels are in the list, but do not show

Switch off the receiver from the power supply and switch it on again. After that, check if the channels you are interested in are showing.

3. Channels not listed

Periodically, changes may occur in the composition of the Tricolor TV packages, which, first of all, are justified by the decisions of the TV channels themselves - some channels stop broadcasting, others appear in the packages.

class="eliadunit">

Before you is not a complete list of questions that arise from subscribers satellite operator "TRICOLOR TV".

Let's try to consider everything in order, within the framework of the possible, of course.

The Tricolor TV Company (NSK) is usually in no hurry to inform us about problems with the equipment and urgent preventive work. How to find out?

You can also call the nearest dealer (neighbor) and ask how it works. personal antenna:) Believe me, this is the most reliable way.

You can call Tricolor TV. Support phone numbers: 8-812-332-34-98 or 8-812-332-02-63 or 8-812-332-34-80. International payment.

Let's try to figure out WHY THE TRICOLOR DOES NOT WORK, if it's not the operator's fault.

First of all, let's find out your receiver's identification number or DRE ID.

How to find unique number DRE ID?

In order to find your receiver's unique DREID number, you need to determine its model. The model of the receiving equipment is indicated on its front panel.

For example:

GS-7300	GS-8302	GS-8304

Receiving equipment model	How to find the ID of the receiving equipment?
HD 9305, HD 9303, GS 8302, GS 8304, GS-8300, GS-8300m, GS-8300N, DRE-4000, DRE-5000, DRS-5001, DRS-5003, DRE-7300, GS-7300	Menu-Status.
DRE-4500, DRS-4500, DRE-5500, GS CI 7101s,	Menu - Conditional access-Module: DRECryptMPEG 4- Information about the card (or CardInfo) - opposite the line " Serial number» will show the 12-digit DREID number.
GS 8305, GS 8306, GS 8307	Menu-DRE Info-Status.
HD 9300	Menu - Settings - Conditional access - Smart card.

In the bottom line of the message that appears on the TV screen, you can easily find DRE ID - 12 or 14 digits.

For example:

If after necessary action DRE ID number is not displayed on your TV screen, you need to do the following:

Step 1. If a smart card is installed in your receiver, it must be removed from the card reader and immediately reinserted. On the GS-8306HD receiver, the card is placed with the chip down.

The ID number is also indicated on the card itself.- usually on the right under the barcode, but in any case, its number should also be displayed in the receiver menu when it is correct installation and working capacity.

If the smart card is built into the receiver (models DRE 4000, DRE 5000, DRS 5001, DRS 5003, DRE 7300, GS 7300, GS 8300m), go directly to Step 2.

Step 2. After that, restart the receiver and follow the instructions for DRE search ID again.

Step 3. If after that the DRE ID number is still not displayed on your TV screen, you need to contact the nearest service center or an authorized Tricolor TV dealer.

This number will be useful to us in the future.

1). The message "CODED CHANNEL DRE" is displayed in the following cases:

a) The message is displayed only on channels paid package"Optimum", such as, "Teletravel", "Film screening", etc. federal channels work.

The subscription was paid on time through a payment terminal or single card payment, but the "OPTIMUM" package did not work.

Perhaps your money got into the subscriber's personal account, but the system does not know what to do with it. You need to go to your personal account through the website www.tricolor.tv and indicate the purpose of the payment to the system.

Another one possible reason: the payment machine charged a commission for the transaction and did not transfer the entire required amount.

And the most important thing! Starting from January 14, 2013, NSC Tricolor TV introduced a new rule - confirmation of personal data:

If you registered with 01/14/2013. in accordance with the Terms of Service " Tricolor TV”, you undertake within 90 days from the date of registration as a Subscriber, and then at least once a year during the entire term of the subscription agreement and / or each time in the event of a change in data, confirm the data on the last name, first name, patronymic, installation address Software located within the Russian Federation, as well as numbers contact numbers specified in Subscription agreement by choosing one of the following methods:

independently fill out the form on the Tricolor TV website in the "Confirm the data" section
fill out the form in the viewer's Personal Account
call to Contact Center"Tricolor TV" by free number 8-800-500-01-23
through referral postal item at the address: St. Petersburg, 197022, PO Box 170, ZAO National satellite company", or in any other way not prohibited by law.

If, within 90 days from the date of registration, the Subscriber does not confirm the data specified in the Subscription Agreement, National Satellite Company CJSC has the right to suspend the provision of the service for which the subscriber line was formed, with the exception of the service " Base”, for a period until confirmation by the subscriber of the specified data.

That is, if you registered with14.01.2013 G. in accordance with the Terms of Service " Tricolor TV”, you undertake, within 90 days from the date of registration, to confirm the data on the last name, first name, patronymic, address of the software installation located within the Russian Federation, as well as on the contact phone numbers specified in the Subscription Agreement by choosing one of the above methods, then with24.04.2013 G.at 14.00 for subscribers, who have not passed the mandatory data verification procedure, the provision of the broadcasting service of the main package of TV channels will be suspended " Tricolor TV" ("Optimum" or " Maximum HD") .

The resumption of the service, the provision of which was suspended, is made no later than the 3rd (third) day following the day the subscriber confirms his data.

b) The message is displayed on all channels.

In withEven if Tricolor TV subscription is active:

Check if your receiver "sees" the Tricolor TV smart card and determine whether the ID number of the satellite receiver. Go to the receiver menu, menu item " Status". If the ID number is missing.

if your receiver has a smart card (models GS 8306, GS 9303, GS 8302, GS 8304, GS 8300N), unplug the receiver from the power supply, remove the smart card from the card reader slot, check if it is inserted correctly. For the GS-8306HD receiver model, the smart card is inserted chip side down.

if your receiver does not have a Tricolor TV smart card (all MPEG2, GS 8300, GS 8300M receivers), most likely the problem is due to the failure of the built-in Tricolor TV access module, such a receiver needs repair.

The receiver determines the ID number and the subscription is active.

The receiver has been offline for a long time. In case your satellite receiver was disconnected from the power supply network for more than 3 days, the channels could be encoded. The clock in the de-energized receiver stops. When the receiver is connected to the network, the receiver and satellite clocks are adjusted. As long as the internal clock of the receiver diverges from the clock of the satellite, the signal, according to technical reasons, cannot be decoded. In this case, you should obtain activation keys. Treatment - turn on the receiver on one of the encrypted channels and wait. Can the same disconnect the receiver from the power supply for one minute, then turn it back on. See if Infochannel shows Tricolor TV. Then switch satellite receiver to the Kinopokaz channel. Leave the receiver on this channel for 8 to 24 hours. After these manipulations, the Tricolor TV channels must be decoded. In the future, try to leave the receiver turned on once a week on one of the Tricolor TV channels for 8 hours (for example, you can do this at night

Receiver not registered. You can check the registration on the Tricolor TV website, in the blue window on the right it says: "CHECK THE STATUS OF YOUR RECEIVER URGENTLY!". Enter 12 digits of the identification number in this box. If the answer is displayed that your receiver is registered, then most likely more than 4 days have passed from the moment the receiver was registered to the moment when you turned it on to the tuned antenna, for example, you did not have time to install and configure the antenna. Need to call from landline phone into service technical support 8-812-332-34-98 , give your receiver's identification number and ask for re-activation from satellite. The call is chargeable.

And the most important thing! CJSC NSC "Tricolor TV" according to clause 4.14 in the new version of the "Terms of Service" introduced a new rule:
After two years from the end of viewing the TV channels of the package " Optimum» NSC reserves the right to carry out technical work related to the provision of broadcasting of TV channels of the package « Base". The term of these works cannot exceed 60 days. During the technical work NSC does not guarantee the reception of TV channels of the "Basic" package. That is, if the subscriber did not renew the package " OPTIMUM"for two years - "free" package " BASE"can be disabled or it will not work stably until the subscriber pays for the package" OPTIMUM". Here is the promised "Free" for you." BASE" package until the end of the satellite's life.

in) A number of problems during the operation of the Tricolor receiver are associated with the version number of the receiver software. Press the "Status" button on the receiver's remote control. Check the version number.

For receivers GS-8306HD/ 8305HD 1.1.001 and 1.2.001 . . At the same time, you will not work.

For receivers GS-9303HD current software versions have a number 0.30.104 . How to update the firmware yourself read. Wherein if you haven't updated to latest version Software - HD channels you will not work.

For receivers GS-8304 1.2.6 . How to update the firmware yourself read. (ATTENTION!!! if this receiver does not find channels and writes "List is Empty" - urgently update!!!)

For receivers GS-8302 current version The software has a number 0.20.107 . How to update the firmware yourself read.

For receivers GS-8300(M/N) The current software version has a number 1.1.170 . How to update the firmware yourself read.

Note: If after downloading new software, the satellite receiver GS-8300(M/N) stopped responding to commands from the remote control remote control, do the following: press simultaneously buttons TV/RADIO and CHANNEL + on the front of the receiver, then press STANDBY button on the remote control DU .

For receivers DRE/DRS/GS-7300/ 4000 /5000/5001/5003 The current software version has a number 3.4.69 . How to update the firmware yourself read. It is known that the upgrade from version 3.015 to version 3.032 runs without problems. If the software version of your receiver is lower than 3.015 , for example 2.091 , then automatic update will not happen, and the receiver most likely works with complaints or does not work at all. Contact a specialist to install a fresh p.o. However, if you feel able, download the DRE BURNER program and software for versions 3.015 and 3.032 from the Internet The procedure is simple, however, if a number of simple rules, the receiver can be "killed".

2). "NO SIGNAL" message.

You need to find out if this message is being output by the satellite receiver or the TV.

The easiest way to do this is to pick up the satellite receiver's remote control and press the "OK" key, the receiver should respond to pressing this key, the Tricolor TV channel list should appear on the TV screen, or an inscription saying that the channel list empty

The receiver responds to pressing "OK"

In this case, there may be several reasons for the “no signal” message:

a ) Most probable cause not in the receiver, but in the tuning (alignment) of the antenna.

antenna is not aligned with satellite

the antenna is out of tune. Causes: strong winds, loose antenna bracket. Fasten the bracket.

Changing broadcast settings for TV channels. In this case, the message "NO SIGNAL" may not be displayed on all channels. Reset the receiver to factory settings, after reboot, the wizard will start initial setup, scan channels again.

Procedure for setting up an antenna with the instrument -

Instructions for self installation antennas "Tricolor TV" -

b ) Disturbances in the cable connecting the receiver and the antenna converter.

check on the receiver - the cable from the antenna must be connected to the "LNB IN" jack.

with the receiver turned on, disconnect the wire from the antenna converter. Use a tester to measure the voltage at the connector. In the absence of violations in the cable, the voltage value is 18 or 13 volts.

installing TV sockets very often leads to the message "No signal". Use terminal sockets "SAT / TV" or "SAT / TV / RADIO".

very often when using several receivers from one antenna, in gap antenna cable install a signal divider. Not all dividers skip satellite signal. It is correct to use a divider with a frequency band from 5 to 2300 megahertz (usually this parameter is indicated directly on the divider). In addition, such a divider must pass a constant voltage.

in ) The receiver has lost the satellite and/or antenna settings.

For the TRICOLOR TV receiver, the antenna parameters are as follows:

antenna - 1
type LNB - Single
Low frequency - LNB 10750
Power LNB - Included
Satellite name - Eutelsat W4

To check the correct settings of the TRICOLOR TV receiver, enter the panel system settings receiver.

The receiver does not respond to pressing "OK"

a ) In this case, it can be assumed that no signal messages are issued by your television receiver. The reason for the lack of a signal may be that you are switching the wrong TV input to which the satellite receiver is connected. In case the receiver is connected to the TV using RCA (bells), Scart or HDMI cable. On the TV remote control, you need to find the "Source" key, which activates one or another input of the television receiver, and switches to the desired input.

b ) In the case of a receiver GS 8306, common problem there is an accidental switching of the outputs of the GS 8306 receiver, by pressing the " Input signal”, located in the left - upper part of the GS 8306 remote control. Determine which output of the receiver in this moment is activated, it is possible according to the indication, if it is lit top part indicator (the indicator is located on the front panel, on the left) - the RCA output (bells) is on, the lower part of the indicator is on - it is on HDMI output exit.

3). Why are there squares on the screen?

a) Most often, this is inaccurate antenna tuning or antenna tuning drift over time.

Invite a specialist.

Adjust the antenna yourself. To do this, in the receiver menu, enter the menu " Manual search". In the lower right corner of the screen there are two scales. We are interested in the lower one, the quality scale. Next, we go to the antenna and without loosening its fastenings, one by one, without applying great effort, press on the edges of the antenna and observe the quality scale. We notice the moment when the level of quality grows. All that remains to be done is to slightly loosen the antenna mount and adjust its position in the direction of increasing the quality level. In details- .

b) Snow and dirt sticking to the antenna converter.

in) Extremely unfavorable weather conditions.

G) undersized satellite dish or distortion of the antenna.

e) Trees growing over time in front of the antenna can interfere with the smooth passage of the signal.

e) Any combination of the above factors.

four). "8888" lights up on the receiver's panel

Perhaps the saddest case is when repairs in a stationary workshop are indispensable. Service center Tricolor TV in Izberbash is located

5). "BOOT" lights up on the receiver's panel

Receiver memory failure. As a rule, the receiver "comes to life" after reinstalling the software. Contact your dealer.

6). " " lights up on the receiver panel

Receiver reset to menu initial installation. Follow the instructions on the TV screen by pressing the "NEXT" button.

7). The receiver does not “listen” to the remote control well, does not change channels, and, in general, behaves strangely.

Turn off the receiver from the 220 volt outlet and turn it on again after a minute. In the vast majority of cases, this helps. If the channels are switched from the front panel of the receiver, but the remote control does not switch, try replacing the batteries in the remote control. If this does not help, then most likely the remote control is out of order. Keep in mind that the seller is not obliged to replace your defective remote control, as the warranty does not apply to the remote control.

If the above measures do not have an effect, it makes sense to reset the receiver to factory settings. To do this, enter the receiver's menu, then the "Settings" panel, and finally the "Factory settings" panel, where you need to press the red button on the remote control to reset. Sometimes it helps.

The following materials of our site will also help you