Why does iTunes keep asking me to reinstall. iTunes does not recognize iPhone: what to do


When the iPhone is not detected on the computer, this can cause serious inconvenience. iOS system good, but not perfect: may require a system restore due to "eating" the memory of some applications. Also, iTunes becomes essential for fast loading videos, music, movies and save data on your computer.

What to do if one day you connected your iPhone, but the computer or the iTunes program itself refuses to see it? We suggest using the recommendations that should help solve the problem of determining the iPhone.

Checking the cable

On the last iPhone models(since iPhone 5) manufacturers began to use the Lightning interface. The 8 pin connector is designed not only for high-quality connection, but also has certain system protection against the use of non-original cables.

A small chip is built into the cord, according to which it decides whether to work with such a cable or not. Manufacturers of non-original accessories have learned to create cables with similar chips, but they work exclusively for charging. And that becomes impossible after a couple of months of use. Conclusion: the cable must be original (if the cord from the delivery set is torn, we buy it).

Read This cable or the accessory is not certified...

Checking the USB port

The problem may be in the computer, its hardware. The USB port could easily fail. Connect other devices, check their performance. Open device manager. If, when connecting the iPhone, it didn’t even add unknown device You may need to fix your computer. Once again, restart the computer and check everything - it will not hurt.

Install the latest version of iTunes and check the system

If the iPhone is not detected in iTunes, we advise you to update the program. Must be installed latest version. Make sure the computer is running correct installation all actual updates systems. Any failure in them can lead to problems with the drivers and the USB interface. After iTunes installations Just in case, restart your computer.

Checking iPhone settings

It is possible that you have accidentally denied access to the iPhone for this computer. When connecting, you need to unlock the iPhone and select the "Trust" option. Then there should be no problems with synchronization due to smartphone settings.

We solve the problem with Apple Mobile Device

If you make sure that everything is in order with your iPhone, the computer has no problems with the USB interface, system and drivers, and the connection is made through the original lightning cable- you need to reinstall the Apple service mobile device. Let's take a closer look at how this is done on Mac OS and Windows.

MacOS

Do the following:

  • Disconnect iPhone from your Mac;
  • Open Finder, find iTunes in the programs folder, then move it to the trash. Program shortcut - there;
  • In the "Go To Folder" menu, you must enter /System/Library/Extensions, and then click the "Go" button;
  • The AppleMobileDevice.kext file must be moved to the trash;
  • In the "Go to Folder" menu, enter /Libraries/Receipts/, go there;
  • Find the AppleMobileDeviceSupport.pkg file and place it in the trash.
  • We empty the basket;
  • Reboot Mac;
  • Install iTunes latest versions. Downloaded from the Apple website.

After that, the iPhone should be recognized by iTunes.

If you want to see on our website the answers to your questions about everything related to Apple appliances, operating Mac system OS X (and its launch on PC), write to us via .

We received the following question:

installed on laptop iTunes. For a month everything worked well, ipad2 synced with a laptop with a bang! At the next attempt to synchronize, a message suddenly appears that it is impossible to do this, because. the required software is not installed and is asked to install itunes for a 64-bit system. Reinstalled for 64 (although it used to be exactly the same), it still gives this message. And what to do? what kind of software?

Good evening!

Most likely, the software that wants to, but cannot install is a service Apple Mobile Device Support. Error "iPhone (or iPad) cannot be used because the required software is not installed” (and its variations) often occurs with Windows users for reasons unknown even to Apple.

First, you need to try to uninstall not only iTunes, but all related Apple-related packages, which you will find in the Add/Remove Programs menu:

  • Quick Time
  • Bonjour
  • Apple Software Update
  • Apple Application Support
  • Apple Mobile Device Support

Then be sure to reboot and install iTunes again.

Secondly, if the previous recipe does not help, try reinstalling only desired service Apple Mobile Device Support. To do this, you must have any modern archiver installed on your computer (for example, WinRAR). AT context menu setup file select the extract files option (in WinRAR it will be called "Extract ..." or "WinRAR-Extract Files").

Unzip the contents installation package to any folder. Inside you will find several other installation files. Among them, you need a file AppleMobileDeviceSupport64.msi(if you have 64-bit Windows) or AppleMobileDeviceSupport.msi(if Windows is 32-bit). Run it. You will either be prompted to install the package or restore it. Any option will do.

Finally, if the third step doesn't help, create an empty text file and copy the following content there:


Windows Registry Editor Version 5.00


"InstallDir"="C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\"
"Version"="6.0.0.59"


"ASMapiInterfaceDLL"="C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\AppleSyncMapiInterface.dll"
"AirTrafficHostDLL"="C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\AirTrafficHost.dll"
"MobileDeviceDLL"="C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\MobileDevice.dll"
"iTunesMobileDeviceDLL"="C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\iTunesMobileDevice.dll"

This will only help on 64-bit Windows.
Then save the text file, change the .txt extension to .reg and run it double click. Agree to make changes to the registry, then reboot.

Users iPhone phones, since iPad and iPod owners sometimes connect their mobile devices to a computer so that with the help of the program. Some ancient comrades, including us, use Windows XP as an operating system in the old fashioned way. But it seems that Apple is slowly ceasing to support this not young program.

Let me give you an example that we encountered today.

After downloading the iTunesSetup.exe installation file, we try, but we get the following notification:

iTunes requires your computer to be running Windows 7 or later

Clicking OK followed by - The iTunes installer completed, the installer encountered errors.

Having climbed the Apple website, I found a clue, it turns out that for Windows XP and Vista the final version is - iTunes 12.1.3. Accordingly, in our case, two methods will help:

Update iTunes

Since in our computer old iTunes already was, we decided to just update it. By pressing Alt keys called up the menu in which they selected the Help section, in this section clicked Updates.


iTunes found in its built-in updates not the latest version - 12.1.3, as it was written on the Apple website for XP and Vista. The description of the update states that this update is iOS support 9 for legacy operating systems.

Download the old version of iTunes


After installing the update, the computer restarted, we tried to connect our iPhones and iPads to iTunes 12.1.3 with iOS firmware 9, iTunes saw them again and allowed us to work with them! In all this history, one sad thing is that the day will come when you have to change the operating system or even the computer in order to use the next iOS firmware update.

Doesn't see your iPhone or iPad? Well, you are not alone. Many users experienced this after switching to Windows 10: it simply does not recognize desired device, even though it is connected to a computer.

This problem often occurs among Windows 10 users. There is no single solution for it. Instead, there are several various options fixes that work for certain categories of users. In this guide, we'll look at different methods iTunes restore, refusing to recognize iPhone or iPad on Windows 10.

How to make iTunes recognize iPhone on Windows 10

1. Reinstall iTunes

Delete iTunes from your computer. Then download and install the latest available version. Because each iTunes update contains fixes important mistakes, you should always use latest version if you don't want problems.

2. Update iTunes to the latest version

If you already have iTunes, make sure you have the latest version of the app installed. Learn and download the latest iTunes version available from the Apple website.

3. Reboot both devices

Try restarting both iPhone and PC. Perhaps after that iTunes will start to recognize the iPhone. To reset the latter, hold down the lock button and drag the shutdown slider.

4. Connect your iPhone to a different USB port

Sometimes the cause of failure is a broken USB port. Connect your phone to a different port to test this.

5. Use a different cable

Your USB cable may be broken and prevent working iPhone connection with a computer. To solve this problem, find a cable that is known to work.

6. Pay attention to warnings

After iPhone connections or iPad to PC and iTunes launch, iPhone asks for confirmation for trust this computer. Make sure you answer yes to the prompt, otherwise iTunes won't be able to recognize your iPhone.

7. Install Available Windows Updates

Open Settings by pressing Windows + I and go to Update. Make sure that software completely updated.

These are some of the ways you can fix iTunes if it is ignoring your device. If none of the above worked for you, the problem is probably some third-party application or driver that conflicts with Apple services and iTunes. It may be worth trying to reinstall Windows to resolve this issue.

operating room Windows system full unpleasant surprises. Habitual processes - downloading, changing the user, installing applications and others can fail at the most unexpected moment. One of the problems that the user may encounter unexpectedly is an error with the message "The key cannot be used in indicated state". Eliminate given error quite simple, and you can do it without reinstalling Windows, loss of data and calls to the service center.

Causes of the "Key cannot be used in the specified state" error

It is impossible to unambiguously determine the cause of the "Key cannot be used in the specified state" error in Windows. Its appearance is associated with damage to the keys of the operating system. Keys are constantly generated during key actions for the operating system: installing applications, changing the user, turning the computer on / off, making changes to the registry, and so on. Most often, the user encounters the error in question during installation. third party application on the computer, mostly drivers.

Among the reasons due to which the error “The key cannot be used in the specified state” occurs, it is necessary to highlight:


To avoid the error "The key cannot be used in the specified state", you need to monitor the programs that are installed on the computer, as well as the stable Windows work. If you get the impression that the computer freezes when shutting down, do not turn off the power or stop abruptly HDD by pressing the on/off key.

What to do if the key cannot be used in the specified state

If the error “The key cannot be used in the specified state” occurs, it is quite simple to fix it. It is enough to force the operating system to re-generate the keys necessary for operation, eliminating the old ones. To do this, do the following:


Further operating system Windows will do everything itself. If the program was not installed due to the error "The key cannot be used in the specified state", you can restart its installation and everything should go smoothly, since the keys necessary for installation will be re-generated by the system.


2022 gtavrl.ru.