Why are there problems with Skype? Problems with Skype


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  • Oh, these insidious glitches, incomprehensible gimmicks and unknown codes with which our beloved messenger so loves to close. Errors in Skype are an integral part of it, glitches in the program are a constant companion for those communicating on low-power devices, and a blue screen in the client is a frequently occurring problem. And not everyone regular user The computer knows how to deal with all this, preferring to simply switch to another messenger.
    But thanks to our portal, you will finally be able to solve all these problems. Using the instructions presented below, even the most inexperienced user will be able to understand the cause of a particular error and fix it on their own. So let's get started!

    Common errors on Skype

    The first thing we’ll talk about today is the most varied and unpleasant problems with Skype on various devices, which sometimes cannot be solved even by an obvious reboot or reinstallation.

    Many, one way or another, have already learned what to do if Skype crashes on the computer - you need to properly clean the PC, delete the necessary files, restart the computer or rearrange the program itself. But what to do if similar problems arose on the iPad - a device completely closed from the playful hands of users?

    Yes, and with Android it’s not so simple. Despite the fact that the “green robot” has a completely open file system so easy to find required file It won't work there anymore. And reinstallation does not help - sometimes much more global measures are needed.

    On a PC there are also complex problems that go beyond the average statistical knowledge of the average person. Crashes right when answering a call, error 1946, 1618 and thousands of others like them. Finding a solution on your own is almost impossible.

    And here the article comes to the rescue: “”, overflowing with a lot of useful algorithms, instructions, tips, explanations. Thanks to it, you will learn how to prevent this or that failure, how to get rid of unpleasant bugs, and how to fix Skype once and for all.

    Well, let's talk about strange problems with the Internet.

    No Skype connection

    Often such a problem happens in the messenger - the Internet seems to be there, other sites turn on easily, but this very messenger stubbornly does not. Even if you tease him with a stake on his head, shout that you’re sitting quietly on VKontakte, chatting with a friend, he won’t believe it, he doesn’t have the Internet.

    In fact, the situation when Skype does not connect does not depend on your providers, so you should not shout into them. Well, it almost doesn't depend. But if the problems are on their side, they will quickly solve them and the connection will reappear.

    On the computer the matter is not entirely correct installed program or clogged cache. Sometimes it happens that several useful programs people on your computer are arguing with each other, interfering with your work.

    On a tablet or smartphone you will have to resort to much more radical measures - who knows, maybe it will even come down to a wipe or flashing. However, first you need to try more simple options, and then it’s already increasing.

    However, you can find out all this, only in more detail, in the post on the topic “”. There you will read all the clear step-by-step algorithms, find out what to do to prevent this from happening again, and find small theoretical points that tell you about the PC structure.

    Well, if the Internet is in order, it’s time to move on to problems with sound.

    No sound on Skype

    In fact, the problem of “no sound on Skype” is very multifaceted. It includes several situations.

    The first is that you simply cannot be heard. There are many, many solutions. First, make sure that your microphone is not broken - you can do this using Skype itself in a special settings section. Check whether you have chosen the device, because the messenger really likes to find some strange, non-existent microphones.

    Second, this very microphone makes strange sounds. Well, that's why Skype has been ringing for an hour now? Why does the microphone scream like crazy, making very nasty sounds? Why, in the end, does an excellent micro, bought for a lot of money, work incredibly quietly? Here the solution is completely different.

    The third is problems with sound in Skype on your side. Just like that, all sounds disappeared, the ringtone stopped playing, or there were no message delivery notifications.

    Why does Skype crash, glitch and slow down?

    Sometimes the fact that Skype hangs does not indicate problems with the client itself, although there are also enough such cases. Sometimes, in order to get rid of such lags, it is worth updating a couple of programs that, at first glance, have nothing to do with Skype.

    Or maybe it's just something to do with your system? All these newfangled panels with animations and sparkles load the computer very much, so not very powerful devices simply fail. So wouldn’t it be easier then to install an older version of the program and use it calmly?

    However, sometimes problems occur on the side of the messenger itself - this, alas, cannot be avoided. But wait a minute... There is an incredibly simple solution!

    You can see many others in the article “”. Solving problems on other OSes, helping to fix bugs and explaining the reasons for crashes - that's what awaits you

    Well, we’ll read about the gluttony of Skype.

    Low memory on Skype

    First, answer: do you know what kind of memory the program uses? Why does she need a hard drive? What exactly does it record in the RAM? And why is this RAM even needed? If not, then you definitely won’t be able to solve the problem “not enough memory on Skype” on your own.

    And even if you do, do you understand why Skype eats up memory? Why does he need so many coveted kilobytes? What does he do with them? What, in the end, is so heavy loading there?

    Another term you need is memory leak. And believe me, it has nothing to do with the leakage of any logins and passwords, correspondence, contacts or anything like that.

    Why get acquainted with all this on your own if there is a post “”? There you will find answers to all the above questions, find solutions to all related problems and find a couple of useful tips.

    The next class of errors is related to downloading and updating.

    Errors in Skype 1601, 1603, 1619

    But they are no longer as obvious as their predecessors. When Skype doesn’t load, quite clearly explaining that it doesn’t have enough memory, you at least know in which direction to dig. But if Skype doesn’t work, showing you only some “1603”, it’s not at all clear why Skype doesn’t work.

    What about "1601"? Is there no way to write humanly that the installer is damaged? Or, for example, express yourself clearly: “Hey, user, I broke your Windows here, it was only partially installed, please correct me.” But no. Skype won't load and that's it.

    That is why the article “” was created, designed to translate the numeric codes of the messenger into understandable to an ordinary person language. We analyzed all the errors, found the reasons for their occurrence and wrote it all to you. Read!

    Eliminating blue screen and other Skype errors

    Skype keeps crashing for no reason. How to deal with this? What does he need from you? And it seems like there’s nothing to complain about, Skype writes and points out all sorts of errors missing files. But where to get them - that’s the question.

    What to do when Skype doesn't respond? When does your computer go to the blue screen of death? When does it turn blue, green or white? When does the window for entering your login and password disappear? When there is nowhere to enter a message?

    The answer will be given by the post "". All solutions to these problems, eliminating them, tips on how to avoid such an outcome. We have collected all the information from a variety of specialized forums and combined them into one article especially for you. Moreover: we translated everything into human language and explained all the incomprehensible points.

    If you remember these instructions - well, or print them out on a special piece of paper - you will become a real guru among your friends. And then the start of a system administrator’s career is simply guaranteed!

    Today, Skype is one of the most popular programs that helps people not only from different cities, but even from different countries, communicate with each other via the Internet. But, like with any other programs, Skype can experience crashes, glitches, etc. One of the most common problems with this program is the lack of connection. I don’t want to be left without communication. How to be in this case? Of course, try to cope with all the errors that arise while working with the program.

    What is the reason?

    So, naturally, any user, if problems arise, wants to find out why there is no connection to Skype? There may be several reasons for this:


    Next, check if any programs are blocked there, or if the function is enabled parental controls and so on. Everything in the settings should be clean, unless you made some changes to them a little earlier. The next step is to go to the NAT settings and open a port for the program. At the end, save all changes and reboot the device. Now you can start the program, go to the connection section in the program settings and register the port. Which correct settings You must register connections in Skype, you will find out in this. We save and reboot.

    These reasons are the most common when there is no connection to Skype. Often, you can restore the connection by resorting to the first step - updating the program and cleaning the computer. Personally, just today I had a problem logging into Skype, the program wrote: the connection cannot be established. I quickly deleted it through the taskbar and cleaned up everything unnecessary with CCleaner. Voila, everything works. The history of correspondence is not lost, everything is fine.

    Exceptional cases

    Sometimes it happens that the problem lies somewhere else entirely. For example, you are using an old version of the browser, or it is simply damaged. You can solve this problem in a matter of minutes by updating to the latest version. Many people complain that when they start the program on the monitor, everything goes white and white; of course, there is nowhere to enter the login and password. To solve this error, add the /legacylogin parameter to the Skype shortcut. After this everything should work.

    Now, I hope you know how to restore your connection in Skype. Good luck!

    If, when trying to sign in to Skype, you encounter the following error: “Sign in cannot be due to a data transfer error,” don’t worry. Now we will look in detail at how to fix this.

    First way

    To perform these actions, you must have rights "Administrator". To do this we go to “Administration-Computer Management-Local Users and Groups”. Finding the folder "Users", double-click on the field "Administrator". In the additional window, uncheck the section "Disconnect account".

    Now let's close Skype completely. The best way to do this is through "Task Manager" in the tab "Processes". We find "Skype.exe" and stop him.

    Now let's go to "Search" and enter "%appdata%\Skype". We will rename the found folder at our discretion.

    Again we enter in "Search" and write “ %temp%\skype". Here we are interested in the folder "DbTemp", let's delete it.

    Let's go to Skype. The problem should go away. Please note that contacts will remain, but call history and correspondence will not be saved.

    Second method without saving history

    Let's launch any program removal tool. For example . Find and remove Skype. Then enter in the search "%appdata%\Skype" and delete the Skype folder.

    After that, reboot the computer and install Skype again.

    The third method without saving history

    Skype must be disabled. In the search we type "%appdata%\Skype". In the found folder "Skype" Find the folder with your user name. I have this "live#3aigor.dzian" and delete it. After that, go to Skype.

    The fourth method with saving history

    When Skype is disabled, enter “%appdata%\skype” in the search. Go to the folder with your profile and rename it, for example "live#3aigor.dzian_old". Now launch Skype, log in with your account and stop the process in the task manager.

    Let's go again "Search" and repeat the steps. Let's go to "live#3aigor.dzian_old" and copy the file there "main.db". It must be pasted into the folder "live#3aigor.dzian". We agree with the replacement of information.

    At first glance, all this is very difficult. In fact, it took me about 10 minutes for each option. If you do everything correctly, the problem should go away.

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