Reinstalling the Windows 7 printing subsystem. Could not open the Add Printer Wizard; local printing subsystem

With Print Spooler, your computer can Windows control interacts with the printer. The Print Manager also manages the documents that are sent for printing. If you receive any error message about the print spooler, it means that it is corrupted or cannot communicate properly with other software. You may need to try some of the methods below to get Print Spooler working again.

Steps

Changing Print Spooler Properties

Open Print Manager Properties. You won't be able to solve all Print Manager problems by simply changing its properties, but this is the easiest and most safe method, working in Windows any versions.

• Press Windows + R to open the Run window. Enter services.msc and press ↵Enter. Double click on "Print Manager".
• Or click Start → Control Panel → Administration→ Services → Print Manager.

1. Restart Print Manager. The Stop and Start buttons are located on the General tab in the Print Spooler Properties window. Some problems will be resolved by restarting Print Manager. Leave this window open as there are other changes that need to be made.

   Set it up automatic start print manager. From the Startup Type drop-down menu, select Automatic to have Print Manager start when the system boots. Click Apply (bottom right corner) to save your changes.

   Change your recovery options. Click the Recovery tab to configure what Print Spooler should do when problems occur. Some changes will increase the chance that Print Spooler will resolve problems on its own and minimize the chance of Print Spooler crashing. Change the settings like this:

   • First failure: Restarting the service
   • Second failure: Restarting the service
   • Subsequent failures: Take no action
   • Resetting the error counter via: 1 days
   • Restart the service via: 1 min.
   • Click Apply.

2. Prevent interaction with the desktop. Go to the “Login” tab and uncheck the “Allow desktop interaction” checkbox. If this option is enabled, problems with the print spooler may occur. Click Apply.

   Restart your computer. Now you can try to print the document. To do this, close the Print Spooler Properties window and/or restart your computer for the changes to take effect. If the error persists, continue to the next step.

   Check dependencies. Return to the Print Spooler Properties window (described above) if you have already closed it. Go to the "Dependencies" tab and look at the top section called " This service depends on the following system components" Check the status of each service located in this section.

   Restore default settings

   1. Clear the print queue. Clearing the queue often resolves problems. This is also necessary to proceed to the next steps.

      • Open the Services window (press Windows + R, type services.msc, press Enter).
      • Select Print Manager and click Stop.
      • Open the folder C:\Windows\system32\spool\PRINTERS. You may need to show hidden files and folders and/or enter an administrator password.
      • Delete all contents of the Printers folder. Don't delete the folder itself! Please note that this will delete all current print jobs, so make sure no one is using the printer over your local network.
      • Return to the Services window, select Print Spooler, and click Start.

   2. Update your printer driver. The printer driver may be corrupted, causing problems with the print queue. First, update your printer driver. If updating the driver does not resolve the issue, continue to the next step.

      Remove the printer. The printer software may be damaged. Therefore, remove the printer and then install it.

      • Turn off the printer or disconnect from the wireless printer.
      • In the search bar, enter “Devices and Printers” and open this window.
      • Click right click mouse over the icon of the faulty printer. Select "Delete" from the menu.

   3. Uninstall the printer driver. Leave the Devices and Printers window open and make the following changes:

      • Left-click on any printer icon and then click Print Server Properties(V top line menu).
      • In the Print Server Properties window, go to the Drivers tab.
      • Select the remote printer driver, and then click Uninstall.
      • If you select "Remove the driver and its package", it will also remove installation package drivers. Do this only if you know where to find the new installation package.

   4. Reinstall the printer. Connect the printer and follow the onscreen instructions to reset it. If you deleted the driver package, download a new one. It can be found on the printer manufacturer's website.

   5. If the printer does not uninstall or is automatically reinstalled, use Print Management to remove it. This can be done in Windows 7 Pro/Ultimate/Enterprise and in Windows 8 Pro/Enterprise.

      • Click Start → Administration → Print management and login as administrator. Or click Start → Control Panel → system and safety → Administration → Print management.
      • In the left pane, click the arrow next to Print Servers to open the list.
      • Click on the arrow next to your computer (labeled "local").

If you are faced with a problem related to the fact that the printing subsystem is unavailable, then you should not rush and run to call workshops and service centers, because almost any user of office equipment can cope with this widespread problem. To solve a problem like “the printing subsystem is unavailable, how to fix it,” first of all, try restarting both the computer and the office equipment itself. The likelihood that such an action will help you is small, but it still exists. If such simple action was not enough to resolve the described problem, then resort to the recommendations described below.

So, if an error related to the fact that the printing subsystem is unavailable haunts you, then first of all be sure to check your entire operating system. windows system 10 or more old version for the presence of viruses. Use any high-quality and popular antivirus for this, for example, Dr. is an excellent option. Web, No. 32, Kaspersky. In addition, for a more thorough check, use special antivirus utilities, for example, AVZ, Microsoft Safety Scanner, Dr.Web CureIt, etc. With their help, you can find and remove viruses that could cause local system printing on your PC began to generate an error. It should be added that, if possible, check your hard drive on another personal computer, which is truly "healthy" and higher performing.

If necessary, create on a “healthy” PC bootable USB flash drive Dr.Web LiveUSB. This utility serves to restore the system from boot drive or from a disk drive. With its help, you can not only restore the affected operating system on which local subsystem printing is not performed, but also clean the PC from any infected and suspicious programs. In addition, it will allow you to pre-copy the necessary data to another PC or removable media.

Also, the Dr.Web LiveUSB utility will be useful if you need to disinfect previously infected objects. Kaspersky also has approximately the same utility - Kaspersky Rescue Disk 10. In general, choosing which one to use is up to you personally!

If checking your PC for viruses and using special anti-virus utilities did not help you and the printing subsystem is still unavailable, then pay attention to the following recommendations.

Recovering system files

If viruses are not the reason that the local printing subsystem cannot run and function normally, then try recovery system files your OS. There is a considerable possibility that virus programs damaged some important files, as a result of which a problem appeared due to the fact that the printing subsystem was unavailable.

To try solving a problem using this method, open command line, by calling the “Run program” window using the combination Ctrl keys+ Windows and enter “CMD” there. Don't forget that before doing this, you need to log into your computer as an administrator. In the command prompt window that opens with a black background, type “sfc /scannow” and press Enter. This action will launch a utility whose function is to protect Windows OS files. Once it's finished, try printing something. If the service windows print still won't work, try the automatic fix. To do this, you just need to go to the web address “http://support2.microsoft.com/mats/printing_problems/ru”, then click on the green “Run Now” button and follow all the instructions that will be displayed next.

We are trying to “roll back” the system

The question arises, what to do if the recommendations listed above did not help and the local printing subsystem is still not running? To solve this problem, an excellent solution may be to “roll back” the system, i.e. loading it latest configuration which was in normal working order.

1. To do this, open utilities from the “Accessories” list in the “Start” menu, and then click on the item that allows you to perform a system restore.
2. In the new window, select "Recover more than early state computer", and then determine a specific restore point when your system was working normally without any failures and when the local printing subsystem was available.
3. Finally, wait until Windows rolls back, and then reboot the system if the computer did not do this on its own.
4. Then check whether the local printing subsystem is available by trying a test print.

Print queue problem

If the printing subsystem is unavailable and none of the above helped, then right-click on the “My Computer” icon and go to “Management”. Find the services tab and click on it. Find “Print Spooler” there and, opening the menu by right-clicking, click on “Stop”. Overall, this should correct the situation and return the printing subsystem to normal operation.

[Local Printing Subsystem Not Running] is a notification that occurs when some users do, and not all users know what to do if such a situation occurs.

This error prevents the printer and system from working properly and prevents printing.

However, you can eliminate it yourself - there are several methods for this, depending on what exactly caused the appearance of such a notification.

Contents:

The essence of the problem

When you try to copy any document or image, a notification from Print Manager, indicating that the system cannot connect to it and the subsystem cannot be executed.

This phenomenon occurs when connecting the device, most often during the first attempt, since it is related specifically to the device settings and its interaction with the PC.

It is extremely rare that such an error can be generated by one that worked properly before.

What does this notification mean? It informs the user that there is an error in the Dispatcher that is preventing him from completing a task or connecting to him.

It is the inability to connect that is often the cause of this problem.

But sometimes there is another reason. This is in the folder that forms the queue.

Such “garbage” accumulates as a result of installing unnecessary and varied software for device, drivers, etc.

Before you try to fix the problem, you need to find out what exactly caused it.

Enabling the service

The subsystem about which we're talking about, this is the Dispatcher. It is responsible for building the queue and sending jobs to it.

It can be disabled either by the user himself or as a result of an action malicious files.

The dispatcher is located in the administration settings, so to work with it you need to log in account on behalf of the administrator. Then proceed as follows:

1. Go to Control Panel from the Desktop (right-click on free space), through the Start button menu or using search on the computer, which is especially convenient on operating systems;
2. Find a section Administration and go to it, and from there to the Services section (sometimes there is also a Local Services item, and you don’t need to go into it);
3. Will open big list, which you need to scroll down to Manager (on older versions operating system it may be called Queue Manager), and then open it double click left mouse button;
4. Go to the General tab, although this is usually what opens;
5. Find the Startup type field - it must have the Automatic option;
6. If it is not, then install it;
7. If the Run button is active at the bottom of the window, then click on it;
8. Click on the OK button;
9. After that, close the window; saving is not required.

After this, the computer should be restarted. If the problem lay in the service itself and it, then after this procedure everything should work fine.

If the problem has not been resolved, then it is necessary to look for another cause.

Connection

If the previous method did not fix the problem, or if the error appeared immediately after connecting the device, then the problem most likely lies in the connection itself.

Methods for solving it vary depending on which of them is connected - network or local.

Network solution

A universal solution is a local port connection method. With this method, you manually specify the path with which the system should work.

To do this, follow the instructions:

1. Go to Control Panel one of the methods described in previous method problem solving;
2. Go to section Printers and devices(or Equipment and Sound, and from there - Adding a device, if you have Windows 10 installed on your PC);
3. Click on the Install button at the top of the window that opens;
4. A window opens listing possible options devices - click on the section Add a printer;
5. In the window that opens, find the Create field new port and place the marker in the window opposite the inscription;
6. Below in the drop-down list of the Port Type section, specify Local Port;
7. Click on the Next button at the bottom of the window;
8. A small window will open in which you need to enter the path to it (although it is called Port Name), you must take into account spaces, case, etc.;
9. Click OK;
10. In the next window select required driver For normal operation devices (downloaded or loaded from a memory card or disk);
11. Click Next again;
12. Then click on the Next button several more times, agreeing with what is suggested Port Creation Wizard, until the window closes.

After this, restart your computer. It should now work properly. If this does not happen, then check the spelling of the path again.

Upon attempt adding a new printer to the system and clicking on the “Install Printer” button, the user may encounter the message “The Add Printer Wizard could not be opened. The local printing subsystem is not running." Installing the printer becomes impossible, rebooting the system does absolutely nothing. In this article, I will tell you what the error “could not open the Add Printer Wizard” is, why it occurs, and how to fix the error on your PC.

"The Add Printer Wizard could not be opened"

As follows from the text of this error, the system was unable to use the necessary software tools to add a new printer to the system. Typically the cause of this problem is incorrect work system service, which is responsible for the installation and operation of local printers (“Print Manager”).

In addition, the causes of the error may be unstable printer drivers, as well as incorrect update operating system (such cases have also been recorded)

In this case, the problem most often affects local printers (local printing subsystem), while network devices operate more stably.

Could not open the Add Printer Wizard - how to fix it

1. Activate Print and Document Services functionality. Go to “Add or Remove Programs” (or click on the “Start” button, enter in the search bar appwiz.cpl and press enter). Then select "Turn on or off" Windows components"On the left, in the window that opens, find the "Print and Document Services" component and deactivate it (uncheck the main box). Then put the checkbox back, click on the plus sign on the left to expand the sub-items of the component, and check the boxes for each of the sub-items. Click on "Ok" and close the window.
2. Now, if you click on “Install printers” again, everything should work;

sfc/scannow

and press enter. After the process of checking the integrity of system files is completed, restart the computer, run the command prompt again with administrative rights, and enter:

net start spooler

and press enter. In some cases, this helped solve the problem “The Add Printer Wizard could not be opened” on the computers of some users.

Enable the Print Spooler service using net commands start spooler

Conclusion

The "Add Printer Wizard could not be opened" error is usually caused by unstable work corresponding to the system service (“Print Manager”), as well as the incorrect system update, destabilizing work with local printers. To correct the situation, I recommend using the above tips by contacting Special attention to activate the “Print and Document Services” functionality, this will fix the “Could not open the Add Printer Wizard” error on your PC.

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