Reinstall the Windows 7 printing subsystem. The local printing subsystem is not available - what to do


Upon attempt adding a new printer to the system and clicking on the “Install Printer” button, the user may encounter the message “The Add Printer Wizard could not be opened. Local subsystem printing is not performed." Installing the printer becomes impossible, rebooting the system does absolutely nothing. In this article, I will tell you what the error “could not open the Add Printer Wizard” is, why it occurs, and how to fix the error on your PC.

"The Add Printer Wizard could not be opened"

As follows from the text of this error, the system was unable to use the necessary software tools to add a new printer to the system. Typically the cause of this problem is incorrect work system service, which is responsible for the installation and operation of local printers (“Print Manager”).

In addition, the causes of the error may be unstable printer drivers, as well as incorrect update operating system (such cases have also been recorded)

In this case, the problem most often affects local printers (local printing subsystem), while network devices operate more stably.

Could not open the Add Printer Wizard - how to fix it

  1. Activate Print and Document Services functionality. Go to “Add or Remove Programs” (or click on the “Start” button, enter in the search bar appwiz.cpl and press enter). Then select "Turn on or off" Windows components"On the left, in the window that opens, find the "Print and Document Services" component and deactivate it (uncheck the main box). Then put the checkbox back, click on the plus sign on the left to expand the sub-items of the component, and check the boxes for each of the sub-items. Click on "Ok" and close the window.
  2. Now, if you click on “Install printers” again, everything should work;


sfc/scannow

and press enter. After completing the integrity check process system files, restart your computer, run the command prompt again with administrative rights, and enter:

net start spooler

and press enter. In some cases, this helped solve the problem “The Add Printer Wizard could not be opened” on the computers of some users.

Enable the Print Spooler service using net commands start spooler

Conclusion

The "Add Printer Wizard could not be opened" error is usually caused by unstable work corresponding to the system service (“Print Manager”), as well as the incorrect system update, which destabilizes work with local printers. To correct the situation, I recommend using the above tips by contacting Special attention to activate the “Print and Document Services” functionality, this will fix the “Could not open the Add Printer Wizard” error on your PC.

In contact with

If you are faced with a problem related to the fact that the printing subsystem is unavailable, then you should not rush and run to call workshops and service centers, because almost any user of office equipment can cope with this widespread problem. To solve a problem like “the printing subsystem is unavailable, how to fix it,” first of all, try restarting both the computer and the office equipment itself. The likelihood that such an action will help you is small, but it still exists. If such simple action was not enough to resolve the described problem, then resort to the recommendations described below.

So, if the error related to the fact that the printing subsystem is unavailable haunts you, then first of all be sure to check your entire operating system Windows 10 or more old version for the presence of viruses. Use any high-quality and popular antivirus for this, for example, Dr. is an excellent option. Web, No. 32, Kaspersky. In addition, for a more thorough scan, use special anti-virus utilities, for example, AVZ, Microsoft Safety Scanner, Dr.Web CureIt, etc. With their help, you can find and remove viruses that could cause local system printing on your PC began to generate an error. It should be added that, if possible, check your hard drive on another personal computer, which is truly "healthy" and higher performing.

If necessary, create on a “healthy” PC bootable USB flash drive Dr.Web LiveUSB. This utility serves to restore the system from boot drive or from a disk drive. With its help, you can not only restore the affected operating system, on which the local printing subsystem does not run, but also clean your PC from any infected and suspicious programs. In addition, it will allow you to pre-copy the necessary data to another PC or removable media.

Also, the Dr.Web LiveUSB utility will be useful if you need to disinfect previously infected objects. Kaspersky also has approximately the same utility - Kaspersky Rescue Disk 10. In general, choosing which one to use is up to you personally!

If checking your PC for viruses and using special anti-virus utilities did not help you and the printing subsystem is still unavailable, then pay attention to the following recommendations.

Recovering system files

If viruses are not the reason that the local printing subsystem cannot run and function normally, then try restoring your OS system files. There is a considerable possibility that virus programs damaged some important files, as a result of which a problem appeared due to the fact that the printing subsystem was unavailable.

To try to solve the problem using this method, open the command line by calling the “Run a program” window using the combination Ctrl keys+ Windows and enter “CMD” there. Do not forget that before this you need to log into your computer under account administrator. In the command prompt window that opens with a black background, type “sfc /scannow” and press Enter. This action will launch a utility whose function is to protect Windows OS files. Once it's finished, try printing something. If the service windows print still won't work, try the automatic fix. To do this, you just need to go to the web address “http://support2.microsoft.com/mats/printing_problems/ru”, then click on the green “Run Now” button and follow all the instructions that will be displayed next.

We are trying to “roll back” the system

The question arises, what to do if the recommendations listed above did not help and the local printing subsystem is still not running? To solve this problem, an excellent solution may be to “roll back” the system, i.e. loading it latest configuration which was in normal working order.

  1. To do this, open utilities from the “Accessories” list in the “Start” menu, and then click on the item that allows you to perform a system restore.
  2. In the new window, select “Restore your computer to an earlier state,” and then select a specific restore point when your system was operating normally without any glitches and when the local printing subsystem was available.
  3. Finally, wait until Windows rolls back, and then reboot the system if the computer did not do this on its own.
  4. Then check whether the local printing subsystem is available by trying a test print.

Print queue problem

If the printing subsystem is unavailable and none of the above helped, then click on the “My Computer” icon right click mouse and go to “Management”. Find the services tab and click on it. Find “Print Spooler” there and, opening the menu by right-clicking, click on “Stop”. Overall, this should fix the situation and return the printing subsystem to normal mode work.

With Print Spooler, your computer can Windows control interacts with the printer. The Print Manager also manages the documents that are sent for printing. If you receive any error message about the print spooler, it means that it is corrupted or cannot communicate properly with other software. You may need to try some of the methods below to get Print Spooler working again.

Steps

Changing Print Spooler Properties

    Open Print Manager Properties. You won't be able to solve all Print Manager problems by simply changing its properties, but this is the easiest and most safe method, working in Windows any versions.

    • Press Windows + R to open the Run window. Enter services.msc and press ↵Enter. Double click on "Print Manager".
    • Or click Start → Control Panel → Administration→ Services → Print Manager.

  1. Restart Print Manager. The Stop and Start buttons are located on the General tab in the Print Spooler Properties window. Some problems will be resolved by restarting Print Manager. Leave this window open as there are other changes that need to be made.

    Set it up automatic start print manager. From the Startup Type drop-down menu, select Automatic to have Print Manager start when the system boots. Click Apply (bottom right corner) to save your changes.

    Change your recovery options. Click the Recovery tab to configure what Print Spooler should do when problems occur. Some changes will increase the chance that Print Spooler will resolve problems on its own and minimize the chance of Print Spooler crashing. Change the settings like this:

    • First failure: Restarting the service
    • Second failure: Restarting the service
    • Subsequent failures: Take no action
    • Resetting the error counter via: 1 days
    • Restart the service via: 1 min.
    • Click Apply.

  2. Prevent interaction with the desktop. Go to the “Login” tab and uncheck the “Allow desktop interaction” checkbox. If this option is enabled, problems with the print spooler may occur. Click Apply.

    Restart your computer. Now you can try to print the document. To do this, close the Print Spooler Properties window and/or restart your computer for the changes to take effect. If the error persists, continue to the next step.

    Check dependencies. Return to the Print Spooler Properties window (described above) if you have already closed it. Go to the "Dependencies" tab and look at the top section called " This service depends on the following system components" Check the status of each service located in this section.

    Restore default settings

    1. Clear the print queue. Clearing the queue often resolves problems. This is also necessary to proceed to the next steps.

      • Open the Services window (press Windows + R, type services.msc, press Enter).
      • Select Print Manager and click Stop.
      • Open the folder C:\Windows\system32\spool\PRINTERS. You may need to show hidden files and folders and/or enter an administrator password.
      • Delete all contents of the Printers folder. Don't delete the folder itself! Please note that this will delete all current print jobs, so make sure no one is using the printer over your local network.
      • Return to the Services window, select Print Spooler, and click Start.

    2. Update your printer driver. The printer driver may be corrupted, causing problems with the print queue. First, update your printer driver. If updating the driver does not resolve the issue, continue to the next step.

      Remove the printer. Software the printer may be damaged. Therefore, remove the printer and then install it.

      • Turn off the printer or disconnect from the wireless printer.
      • In the search bar, enter “Devices and Printers” and open this window.
      • Right-click on the icon of the failed printer. Select "Delete" from the menu.

    3. Uninstall the printer driver. Leave the Devices and Printers window open and make the following changes:

      • Left-click on any printer icon and then click Print Server Properties(V top line menu).
      • In the Print Server Properties window, go to the Drivers tab.
      • Select the remote printer driver, and then click Uninstall.
      • If you select "Remove the driver and its package", it will also remove installation package drivers. Do this only if you know where to find the new installation package.

    4. Reinstall the printer. Connect the printer and follow the onscreen instructions to reset it. If you deleted the driver package, download a new one. It can be found on the printer manufacturer's website.

    5. If the printer does not uninstall or is automatically reinstalled, use Print Management to remove it. This can be done in Windows 7 Pro/Ultimate/Enterprise and in Windows 8 Pro/Enterprise.

      • Click Start → Administration → Print management and login as administrator. Or click Start → Control Panel → system and safety → Administration → Print management.
      • In the left pane, click the arrow next to Print Servers to open the list.
      • Click on the arrow next to your computer (labeled "local").

In Windows 10, the developers have provided a very convenient built-in printing utility: you can use any printer without installing drivers or additional software. Unfortunately, in earlier versions there is no such preference: if you make the slightest mistake in the settings, a window immediately pops up with a notification: “the local printing subsystem is not running in operating system Windows 7". Sometimes such a nuisance can happen with Windows 10 due to malfunctions in the functioning of the computer. Below we will look at the causes of the problem and how to fix it.

Ways to solve the error How to solve the error “The local printing subsystem is not running in Windows.”

Sources of error:

  • shutdown of the service responsible for the process (accidental or intentional);
  • malware;
  • incorrect installation of printer drivers;
  • clogged print queue register.

Solutions

The most common reason for printing failure with code 000006 (error 0x000006ba) is the shutdown of the responsible service, so we first check this possibility, and then move on to others.

Checking "Print Manager"


Typically, for Windows 10, these measures are enough to normalize the process of outputting data to paper.

Virus scanning

Viruses often interfere with printing. For effective cleaning, log in to the system in “Safe Mode”:


You can also download antivirus utility and start scanning from the flash drive.

Cleaning the print queue

Normal way


If, in response to an attempt to clear the print registry, a message appears indicating that the operation cannot be completed, you will have to resort to another method.

Restart your computer and try printing some document to make sure everything is working fine.

System Restore

It is also worth checking the status of system files. For this:

  1. Call " Command line"(It is written above how this is done).
  2. Enter the command: C/Windows/System32/sfc /scannow.

Now the OS will diagnose and fix problems on its own.

Reinstalling the Printer

  1. Disconnect the printer from your computer and network.
  2. Go to “Control Panel” - “Devices and Printers”.
  3. Select the printer and click “Remove device” at the top.
  4. If you have Windows 10, then restart the system and connect the printer to the computer again.

For Windows more earlier versions, you need to download drivers from the website of the company whose name your equipment bears and install them:

  1. Extract the files from the archive and keep them somewhere handy so you can remember the exact path.
  2. Open “This PC” - “System Properties” - “Device Manager”.
  3. Find your printer, right-click on its name and select “Update driver” - “Search on your computer” - unzipped files.


2024 gtavrl.ru.