Beeline office for working with corporate clients. Beeline operator hotline

By purchasing new SIM card, each subscriber counts on high quality services favorable rates. And now mobile operators are really trying to offer the maximum profitable terms service. But if difficulties arise, then the Beeline help desk will help. Specialists always make a lot of efforts to ensure convenience and comfort for each client!

Don't forget:

Consultants subscriber service They will always answer various questions, provide up-to-date information, and help you connect to certain tariffs, services and options, so it’s worth keeping their number in your phone book.

24/7 assistance for all clients

Each user is always provided with comprehensive support on certain issues. The Beeline help desk operates 24 hours a day. At night, clients can use the services of an auto-informer who will answer the most pressing questions.

Besides individuals, the provider actively cooperates with corporate clients. Favorable conditions have been created for them to improve business performance and increase profitability with the help of effective communication. But legal entities Questions also arise that are difficult to resolve on your own. In such cases, you need to maintain contact with the operator. We'll tell you how to establish a communication channel with your provider and tell you the Beeline technical support phone number for business.

During use mobile communications or fixed telephony Sometimes problems may arise that the subscriber is unable to solve on his own. In this case, it is advisable to request assistance from the operator’s specialists. To do this, you need to contact Beeline technical support. You can do this in the following ways:

1. A short number has been implemented to communicate with individuals. If you call it at the decision of corporate clients, you will be served in any case. Will automatically redirect to required service. But the disadvantage of this method is the long waiting time. You will need to listen to all the advice from the autoinformer, and then wait until they transfer you to another line.
2. A service telephone number has been created for mobile communications issues technical support for legal entities – “88007000628”. IN in this case the waiting time is significantly lower, and the specialist is competent in the field corporate telephony. It is not necessary to remember a long sequence of numbers; it will be enough to dial “0628” when calling on the Beeline internal network.
3. If there are problems with fixed line, Internet or wired office telephony, then a dedicated contact “88007008061” is implemented for this purpose. Here you can find out and resolve your financial issues, get advice on setting up equipment.

Attention! Communication with service support is not subject to tariffs at any point Russian Federation and from any contact number.

In some cases, talking to technical support is not enough. In such a situation, you can personally visit the provider's service department. On current time Beeline sales centers are not divided into offices for corporate or individual clients. You can visit any of them, but you must take with you all the documents that confirm your legal status and identity. Contact any available manager in the salon and ask your question. Here you can connect additional products from the operator, resolve technical and financial problems, and also order a detailed invoice for the use of communication services for a certain period.

Service email address

To get a consultation with a specialist, you don’t need to leave your home in search of the nearest provider branch or remember long phone numbers. Write your request to the established email address of Beeline for servicing corporate clients. Implemented technical support address " [email protected]" Therefore, the consumer can contact the mailbox and order an invoice for specific month services, call details, get login and password from account V personal account. You can send your complaints, suggestions, claims to this address. But for this you should use only established sample applications for official resource provider and certify all documents with a seal and signature directly to the head of the organization. Otherwise they won't have legal force.

There are additional mailboxes to solve narrowly focused issues:

1. « [email protected]» - to analyze technical problems and problems. Setting up office equipment and telephony.
2. « [email protected]» - for working with finances. Definition standing payments, implementation of accounts and detailing.
3. « [email protected]» — service maintenance issues.

How to start a chat with a Beeline specialist

If you have access to network space, you can resolve your problems directly online. To do this, you need to create a chat with Beeline employees. To implement this, log in to your personal account as a corporate subscriber. IN top corner allocated special button chat. After clicking it, a menu will open in which you need to enter your contact information, namely phone number and name, confirm the captcha. Next, a chat window will appear. In the appropriate field, describe your problem in more detail and detail. After some time, a qualified specialist will contact you by phone or chat and help resolve issues in the field of legal entities.

If you are a corporate client, you may have a question for the operator cellular communications. The article examined all effective channels for establishing communication between the consumer and the provider. Remember, specialists are ready to answer at any time of the day for free.

As you know, it is call center operators of cellular communication companies who are able to help subscribers when various questions and problems arise. At one time they could only be reached by one phone number, but those days are gone. We want to deal with different ways contacts with Beeline support specialists.

Communication with the operator for private Beeline subscribers in Moscow

If you are an ordinary private Beeline subscriber using cellular services, then a standard phone number is available for you to call the call center: .

By calling this number, you will hear an automatic response from a robot that will offer you information from the main menu to listen to, as well as opportunities to go to other center menus. After carefully listening to the information and following the relevant sections, you will be able to get to the procedure for connecting with a call center operator.

Note that the analogue of the call center phone number mentioned above is another number: . You can call this number from landlines. In general, it is also suitable for calls from mobile phones, but it is hardly worth arguing with the fact that remembering the short number 0611 is much easier. But when you suddenly need the help of an operator, it is not a fact that you will have a computer at hand on which you can view a full-length telephone number to contact specialists.

Communication with the Beeline operator for business clients

As for private business clients who have chosen the Beeline cellular operator as a partner, then for them there are private rooms call center If you need to call specialists to resolve your issues, you can use the following options:

1. Questions regarding mobile communications can be directed to:

• To email address [email protected] ;
• To the appropriate call center at .

1. Questions regarding fixed communication services should be directed to other company resources:

• To the call center by number;
• To electronic mailing address [email protected].

In addition, you can use the Beeline support chat, which will come to your aid if questions or problems arise during peak hours. But it is at this time that it is very difficult to reach the call center.

To do this, you need to find the corresponding “Chat with an operator” button directly at the bottom of the official Beeline website. Pressing this button, a menu will open in front of you to communicate with the operator in text mode via the Internet. You will need to fill out these fields:

1. In the topmost field of the chat, select a topic that is as close as possible to the essence of your request to the company’s specialists (In this case, in the case of requests from business clients, only one topic is provided).
2. In the next field you must provide your contact information so that the system can identify you. You can enter:

• Phone number;
• Login used for Internet connection.

1. The third field is a field for entering a name. Respectively the specified name Support staff will contact you.
2. Confirm all entered information by entering the verification code.
3. Click on the “Enter Chat” button.

Once you log in to the chat, you can start communicating with a company employee. You can ask him all the questions you are interested in and within the next few minutes you will receive detailed and accessible answers that can help in solving them. At the end of the conversation, do not forget to end the session with the chat operator.

Modern technologies are rapidly moving forward and telecommunications companies (and Beeline among them) are among the first to use everything in their work. technical innovations. Of course, in such a situation, it is not easy for the average user to understand the abundance technical information on setting up and new company services. It’s good when you have someone to turn to, but if there is no one nearby who can help, then sometimes the only thing you can do is write or call Beeline technical support.

Beeline technical support phone numbers

The fastest and easiest way to get answers to all your questions is to call Beeline technical support from your mobile phone. Competent specialists will quickly help you connect/disconnect services, change the tariff and set up equipment. But Beeline is a large company and offers various types of services, so there are different support numbers for contacting different specialists.

We have already told you, and in most cases this will help you, however, you can use other phone numbers. It’s worth noting right away that calls to all the numbers listed below within Russia are free, but you can call 0611 only from a Beeline phone and while within the coverage area of ​​its network.

• Mobile customer support phone number: 0611, 8-800-700-0611 and +7-495-797-27-27
• Beeline support center for USB modem users: 8-800-700-0080
• Subscriber technical support Wi-Fi Beeline: 8-800-700-2111
• For questions related to home Internet, home telephone and Beeline home television, call: 8-800-700-8000

How else can I contact Beeline support?

If you don’t have the time or desire to wait for the operator’s response and wander through the voice menus, you can use one of alternative ways contact with support service.

1) Leave a request for a call back from a technical support center consultant to answer your question e-mail, or chat with a specialist through the Beeline website. On any page of the site, at the very top, on the right, there is a link “Ask a question” - click on it and select the desired item.

• In chapter " Feedback“You can write your question, detailing all the nuances, and choose how it would be more convenient for you to receive an answer - you can enter your phone number and choose a time for a Beeline support specialist to call you when it is convenient for you. Or, you can enter your email address and a reply will be sent to you.
• In the “chat with a specialist” section, you can write to the support service in real time where a specialist will answer immediately, you can ask all the questions you are interested in, and he will respond promptly. After the conversation, you can evaluate his work and save the correspondence to your computer.

2) Write your question by email to Beeline technical support [email protected]. There are also separate addresses for support services for various services:

• For questions regarding mobile communications, mobile internet or USB modem: [email protected].
• For questions about Wi-Fi Internet from Beeline: [email protected].
• For questions about home phone, Internet or digital television: [email protected].

3) Write your question to SMS center support. To do this, write and send your question via SMS to number 0611 - they will answer you within a few minutes.

In addition, you can always contact one of the company’s many offices - customer service and support consultants regularly undergo training and advanced training, and they will be happy to help you set up your phone, change tariff plan, connect and disconnect services, in general, they will do everything to make you satisfied with Beeline.

If the subscriber is not satisfied with the coverage area cellular network, the quality of service provision, or are disturbed by the peculiarities of tariffication of calls, SMS and Internet traffic, he should contact Beeline help desk by calling customer service. To provide assistance to its subscribers, the Beeline operator works immediately several phone numbers, which can be used to clarify information on a particular issue. In addition, help can be obtained through other channels.

0611 or 8-800-700-0611

In this review we will look at everything available methods communications with the Beeline operator support service are telephone numbers and customer support systems via the Internet. Some other ways to obtain reference information will also be covered.

So that you can manage your number directly from your phone, we have prepared for you detailed review, in which you will find information about all useful Beeline commands and numbers.

Beeline support phone number

Almost every subscriber has questions about the Beeline telecom operator sooner or later. In order to solve all these issues, the operator created 24/7 support service. It is quite natural that there is no charge for calling the support service - all calls are made absolutely free. Anyone can contact help desk consultants, not just Beeline subscribers.

Each operator has a free short number to call their support service. Beeline subscribers can call consultants at 0611. Calls to this number are carried out free of charge. To connect with consultants, you need to get through the branchy voice menu.

By the way, using the voice menu you can find out about the operator’s news, as well as receive various background information. If this information is not enough to resolve the issue, subscribers will be able to press the appropriate key and get through to a consultant - it may be necessary to wait a little until one of the consultants is free and can take the call.

Besides short number, the Beeline operator has a support phone number that can be dialed in federal format. By typing on your phone number 8-800-700-0611, the subscriber will be able to quickly reach help desk consultants and get an answer to their question.

How to contact Beeline support from phones of other operators? Calling 0611 is useless - this number is available exclusively to Beeline subscribers. If you are a subscriber of another operator, but want to get any information from the Beeline help service, you can call at the above number 8-800-700-0611 and ask the consultants your question. You can call the same number from any landline phone in the country.

As practice has shown, to connect with operators it is best to call from other mobile phones or landline phone to the number 8-800-700-0611. From a short number help desk often turns out to be inaccessible for calling (in any case, it is not possible to reach her through the voice menu.

Calling Beeline technical support from phones of other operators is free!

Are you located in national or intranet roaming and want to contact Beeline support? Feel free to dial the number 8-800-700-0611. Calls to this number will be free.

As for those who are V international roaming, then the number +7-495-974-88-88 works for them. Calls to this number for Beeline subscribers in international roaming are made for free. If you are in your region, then you should remember the number 0611 - it is short and easy to remember. If necessary, you can “drive” it into your phone book.

If, when calling the Beeline hotline, you don’t want to wait for a consultant to answer, you can order a call back by pressing the “1” button. Back call, while in home region or in intranet roaming, there is no charge.

Internet technical support for Beeline customers

Some people really don't like talking on mobile phone and prefer to receive help in in electronic format. If you also belong to this category, then you need to go install the “My Beeline” application on your smartphone. There you will find an online chat to contact support.

If the Beeline hotline is busy, you can use independent Internet support for Beeline customers by using " Personal account» . Here you can get a printout of calls, find out details about your expenses, order bill details, and turn off annoying and money-consuming services.