Windows Update - Troubleshooting

Sometimes, when you update the Windows operating system (OS) on your computer or laptop, mistakes and errors appear, which later lead to serious problems and problems.

Yes, such situations do not arise for everyone, but for the vast majority of users.

When the computer proceeds to complete the update installation process, the user may receive a notification that some kind of failure has occurred and a Windows Update error has occurred.

A number of such updates that are installed incorrectly and cause crashes can seriously affect the performance of your operating system.

And then users who encounter problems of this kind are forced to solve them on their own: go to the Internet and monitor every article about how this problem can still be solved (and whether it can be done at all).

To optimize your search time, we have collected some of the most popular and effective methods that can help you in dealing with the problem.

Troubleshooter

Microsoft Corporation came to a reasonable solution and carefully made the task easier for many people: a project was launched on their official technical support website: a special-purpose service for solving problems with updates, which was translated into Russian.

When dialog boxes with the text “Windows 7/8 or 10 update error” appear on the computer, the user is given the opportunity to try this service and try to solve the problem with it.

Yes, there is a possibility that this method may not be effective, but at the initial stage of a problem, it would be more advisable to contact the manufacturer’s website.

Troubleshooting errors in Windows Update:

These maneuvers will help you get answers to questions about such common errors as 0x80073712, 0x8024402F, 0x800705B4, 0x80004005 and other less common ones.

If you were unable to solve the problem using these methods, do not worry; then you will be offered other, more complex actions.

Let's tell you more about them and provide an algorithm of actions:

1 Select the version of the operating system that is installed on your personal computer.

To completely complete the cleaning and resolve all problems, you need to restart the computer.

As soon as it has rebooted, go to Update and check if the errors have been resolved when searching for and further installing Windows updates.

The script code looks like this:

@ECHO OFF echo Reset Windows Update echo. PAUSE echo. attrib -h -r -s %windir%\system32\catroot2 attrib -h -r -s %windir%\system32\catroot2\*.* net stop wuauserv net stop CryptSvc net stop BITS ren %windir%\system32\catroot2 catroot2 .old ren %windir%\SoftwareDistribution SoftwareDistribution.old ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old net Start BITS net start CryptSvc net start wuauserv echo. echo Ready echo. PAUSE

Yes, of course, there are a number of reasons why updates are not downloaded and installed, and they are not so easy to solve. But this method will help deal with most of them.

To prevent this from happening again in the future, we will give you some tips.

• Check if there is enough free disk space on your computer. There must be at least 20 GB of free space. If there is not enough space, launch and remove unnecessary files and programs that you do not use. After all, lack of free disk space is one of the problems that may arise if you receive an error.
• Remove software from your system that is causing damage to your computer. Killer viruses cause harm to all important files and the computer as a whole.

Therefore, always use to diagnose from time to time and fix problems at the initial stage.

• Restarting your computer is one of the most effective techniques for troubleshooting update problems. If the operation hangs and does not respond, then try restarting the computer and try it again.

We really hope and believe that the information provided will help you resolve errors in Windows Update. If you have any questions, you can watch the video:

Since the release of the first Windows 10 update, Microsoft has been very intensive in supporting the operating system. Releasing two update patches every month. One patch is for security, the second is for system maintenance (eliminating bugs, lags, interface improvements, design, etc.). However, many users have to solve problems every month when installing Windows 10 updates. After some time from user complaints, Microsoft has released a tool that eliminates a large number of errors when installing updates in Windows 10/8. You can fix common error codes in Windows Update: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x 80070020. We will analyze more methods than one tool from Microsoft and solve many errors when updating or installing Windows 10 updates.

How to fix windows 10 update errors

Let's first look at the built-in option for correcting errors during the update. To do this, open " Options" > "Updates and Security" > "Troubleshooting" > "Windows Update" and press " Run the troubleshooter".

Windows 10 Update Troubleshooter

Microsoft has released a tool to troubleshoot errors when updating Windows 10, Windows 8.1, Windows 7. I have collected all the popular ones in the system. Just follow the link and download or follow the steps below.

• Go to microsoft website and download the diagnostic program.
• Select system version and download Windows Update troubleshooter.
• For other versions of Windows 8.1, Windows 7, follow the steps on the site, check the boxes and then you will solve many problems associated with network updating.

Resetting the Update cache in Windows 10

Sometimes it happens that the update cache in Windows 10 can be damaged, which causes a bunch of errors with various codes. This method is especially helpful when...

• Run Command Prompt as Administrator. (see how to launch below).
• Copy the commands below, paste them all at once into the "command prompt" and press Enter.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msserver pause

If your process stops on the line net start msserver pause, press Enter. After successful operation, close Command Prompt, open Settings > Update & Security and click " Checking for updates".

Fix Windows 10 update errors using DISM

We will fix it using the command line and the DISM parameter. Open Command Prompt as Administrator.

On the line, enter or copy the following commands in order:

1. DISM.exe /Online /Cleanup-image /Restorehealth
2. DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
3. sfc /scannow

After each command, wait for 100% results and do not turn off the Internet and computer from the network.

Stopping and starting services will resolve Windows 10 update errors

One of the common reasons that Windows cannot update or install updates may be that services are blocked by other software processes. You can try restarting your computer and freeing up some processes. If it doesn’t help, then we will analyze the method using the command BITS, stop and restart services related to Windows Update. Open command line as administrator and enter the following commands in order:

Stopping services:

• net stop bits
• net stop wuauserv
• net stop appidsvc
• net stop cryptsvc

Starting services:

• net start bits
• net start wuauserv
• net start appidsvc
• net start cryptsvc

Clear SoftwareDistribution folder in Windows 10

The problem sometimes lies in the folder SoftwareDistribution, where the windows update files themselves are stored. When the system downloads updates, they are stored in that folder. After successful installation of updates, WUAgent deletes all old contents from this folder, but sometimes these processes go wrong and the folder remains with different files. We will manually clean out the SoftwareDistribution folder so that there are no crashes or errors when installing windows updates. Open a command prompt as an administrator and enter the following commands:

• net stop wuauserv
• net stop bits

Now let's go to the folder itself and delete all the contents in it. Navigate on your computer along the path C:\Windows\SoftwareDistribution and delete all files in this folder. If for some reason the files are not deleted, then try restarting the computer, or better yet, repeat the above steps again. After deleting the files, the problems should disappear, but as we remember, we stopped the two Update and WUAgent services, now we will start them back. Open CMD and enter the following commands:

• net start wuauserv
• net start bits

Reset and restore catroot2 folder

Catroot and catroot2 are Windows operating system folders that are required for the Windows update process. When you run Windows Update, the catroot2 folder stores the signatures of the Windows update package and helps with its installation. Resetting and restoring the catroot2 folder solves many errors when updating or installing Windows 10 updates. To reset the catroot2 folder, run Command Prompt as an administrator and enter the following commands, pressing enter after each one:

1. net stop cryptsvc
2. md %systemroot%\system32\catroot2.old
3. xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s

Now delete all the contents of the catroot2 folder along the path C:\Windows\System32\catroot2

After removal, enter the command net start cryptsvc .

If you run Windows Update again, the catalog folder will be reset.

Do not delete or rename the folder Catroot. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if it is renamed. If you find that the catroot or catroot2 folder is missing or not recreated if you accidentally deleted it, you can create a new folder with that name in the System32 folder, restart your computer, and then run Windows Update.

Each Windows product has its own life cycle. It begins when the system is first released and ends when its support and bug fixes cease. Windows 7 is no exception, and will continue to receive updates for a couple of years. In this article, we will look in detail at the main reasons why updates are not installed in Windows 7 and how to fix this problem.

Description of the problem

Microsoft ended support for Windows 7 in 2015. But despite this, the release of security updates and system error fixes will last until January 2020. Therefore, the problem when updates do not start, do not download, or an endless search for them appears is quite common and popular.

It is often associated with system problems or failures of various system components or services, but viruses should not be ruled out either. A full scan of your computer for threats and further cleaning may help, but is not a 100% guarantee.

Why Windows 7 updates won't install?

The main reasons for problems downloading and installing updates on the OS:

1. Problems with downloading. Initially, files are downloaded into cache memory and stored there until the user allows their installation or restarts the computer. If they are downloaded with errors, installation of updates on the computer is impossible. Unfortunately, when you download update files again, the data is not updated.
2. Windows registry problems. Often when installing updates, the problem is hidden in a failure of the registry settings or incorrect parameters set in the registry.
3. The Windows Update service has failed.
4. Lack or limited amount of free memory on the system disk. A fairly common problem, because if the required space on the hard drive is small, the update will not be installed or will be installed with errors.
5. No internet or blocked by installed antivirus. Very often, the antivirus blocks files unknown to it. Disabling it while the update is downloading will solve this problem.
6. Blocked by a virus.

What to do if Windows 7 won't update

If Windows 7 does not install updates or is endlessly searching for them, the first thing you need to do is use Microsot’s “Fix It” utility. Once launched, it will automatically fix all problems related to the update center. You can download the utility from the official website using the link.

Let's look at the main methods to fix the problem.

Clearing cached files

If the reason is downloading updates with errors, you need to clear the downloaded update files located in the cache memory. And only then download them again. To fix the error when Windows 7 updates are not installed:

Registry settings

The problem with the OS registry can be resolved by removing the component responsible for updates. Follow these steps:

Starting OS services

If the installation of an update fails in Windows 7, the problem may be in a system service and can be resolved by performing the following steps:

1. Click “Start” → in the search, write “Services” → open this window.
   
2. In the window that appears, look for a service with the name « Windows Update." If the service is disabled, click “Run” and the problem will be solved.
   
3. If the service is started and running, click “Stop”.
   
4. Launch the “Command Prompt” by pressing “Win ​​+ R” → type the command “SoftwareDistribution” → “OK”.
   
   
5. In the window that appears, delete all folders and files.
   
   
6. Next we start the service « Windows Update » (point 2) and reboot the PC.
7. Go to the update center and install updates without previous errors.

If you do not have a specific update installed (the example of the update “kb2999226” is considered), you need to enter the name of the update in the search field on the site, download it and install it on your computer.

At the end of the article, if Windows 7 updates with sp1 package are not installed, the most effective way is to download it from the Microsoft website using the link.

If you have questions or these methods did not give a positive result, write in the comments.

From the first minutes of working on a computer, each user slowly discovers a completely new world of computer capabilities. It has a place for the endless expanses of the Internet, and a bunch of cutting-edge programs, applications, games, thanks to which life becomes much simpler and more interesting. At the same time, the computer “honeypot” also has its own fly in the ointment in the form of system failures, glitches and errors, the elimination of which sometimes makes your head spin. What should you do if Windows 7 updates are not installed on your PC? How can one explain this behavior of his?

Reason #1: Incorrect download of updates

As practice shows, the Windows 7 update package is most often not installed on the system due to problems with loading it. The essence of the process is that it is initially loaded into the cache and stored there until the user gives the go-ahead to the “” service to install these files on the computer.

As a result, if downloaded incorrectly, it becomes impossible to install them on the system. At the same time, a new attempt to download updates will also be unsuccessful, because the cache that Windows 7 accesses will display files downloaded with an error.

What is the way out of this situation? Right! Delete updates from the cache, download them again and then install them on your computer without any problems. Our favorite command line will help us with this. We launch it through the “Start” menu by typing three English letters cmd and clicking the mouse on the value that appears in the “Programs” line:

After this, enter the following commands into the command line, alternating with pressing Enter:

• net stop wuauserv
• ren %windir%\SoftwareDistribution SoftwareDistribution.OLD
• net start wuauserv

Having completed them, go to the “Update Center...” and manually update the system. If desired, you can also remove previously installed problematic files from the update package here:

Reason #2: Windows Registry Problems

More than half of all failures in installing updates on 7 are accompanied by the appearance of error 80070308, which in turn can be caused by incorrect operation of the Windows registry.

How to deal with this problem? First, you need to open the “Run” utility by pressing +R, enter the regedit command into it and click the OK button. Next, go to the HKEY_LOCAL_MACHINE section, select the COMPONENTS tab and delete the PendingRequired item in it:

After this, all that remains is to restart the system and download the updates again.

Reason #3: The update service failed

Problems installing updates on a computer running Windows 7 can also be caused by problems with the corresponding service. How to bring her back to life? To begin, enter the search query “Services” in the “Start” menu and click on the appropriate program in the list that appears. Then, in the list of services that appears, you need to find the “Update Center...” tab, click on it and stop the service by clicking the “Stop” button:

Next, without closing the system window, you will need to find the SoftwareDistribution folder on your hard drive in the Windows directory and manually delete all the data stored in it. After this, you need to return to the “Services” window, find the “Update Center…” item again, right-click on it and select the “Run” option. Having done this, all that remains is to restart the computer and search for and install updates.

Note that the Fix it utility can also help in this case:

It works automatically, so there should not be any difficulties when working with it. If that doesn't help, try performing a system rollback:

Other reasons and solutions

No matter how trivial it may sound, errors in installing updates on a PC with Windows 7 can also be associated with a lack of free space on the hard drive. So, in order for the system to be fully updated without the appearance of scary messages about system failures, you need to have at least 5 Gb of free memory on your hard drive. If the mark moves towards this indicator, you don’t even have to ask why the system suddenly froze when installing updates, and I can’t do anything with it at all.

What could be the solution? It’s easier, of course, to delete unnecessary files from the hard drive and forget about the problem. If this is not possible, you will either have to abandon the idea of ​​updating, or buy a removable hard drive and put all the information on it. But maybe we should still remove the unnecessary stuff, huh?

Meanwhile, problems with updating Windows 7 may also arise due to a lack of Internet connection or proxy server errors. The solution here is simple - check the Internet settings, reconnect to the network and update the system. At the same time, it would be a good idea to check the operation of the antivirus program / firewall: whether it accidentally blocks update files and access to the Microsoft website. If this is the case, you will need to either disable it temporarily or remove it if the process repeats.

Sometimes there are situations when Windows Update is unable to download and install updates. Also, problems may arise if the update is downloaded but not installed. Most often, errors appear after reinstalling or installing the operating system, as well as in case of failures in the OS.

You may need to reset your Update Center settings to fix the errors and resume working properly.

Let's look at the most common errors.

Windows 7 Update error 0x80070057

This system failure is quite rare and difficult to correct.

Try disabling autorun of various programs that do not depend on the functionality of the system. Open "Control Panel" and click on "Task Manager". Go to the tab.

Using the correct procedure, restart your computer.

Error 0x80070643 Windows Update

The error appears when you try to install anything on your computer. This means that there is a conflict between the program being installed and the Net Framework.

First, find Net Framework on your computer. Often, users delete folders and programs that they consider unnecessary, so if you do not find this software application, then most likely it has been deleted. Install again.

If the application is in place and the error still does not disappear, do the following:

Windows 7 Update error 0x80070005

We do it in the following order:

Open Notepad and copy there:

@echo off Set OSBIT=32 IF exist "%ProgramFiles(x86)%" set OSBIT=64 set RUNNINGDIR=%ProgramFiles% IF %OSBIT% == 64 set RUNNINGDIR=%ProgramFiles(x86)% C:\subinacl\subinacl. exe /subkeyreg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" /grant="nt service\trustedinstaller"=f @Echo Gotovo. @pause

1. Save this text file in the format .bat.
2. Run the file using Administrator rights, when the operation is completed, reboot.
3. Restart the failed process.

Windows Update Error 0x8024402c

This error most often occurs due to incorrect Internet Explorer browser settings. To correct the situation, open IE, and in it the menu "Service". After that “Browser Options” - “Connections” - “Network Settings”. Find a group "Automatic setup" and select "Automatic parameter detection". This should help the Update Center work.

Windows 7 Update Error 80244019

As a rule, this error occurs due to the computer being infected with viruses. Eliminated as follows:

Windows 7 Update Error 800b0001

To fix this error, you need to go to the Microsoft website. Find a list of operating systems on the website, select your operating system. Click on the + sign next to the name of your OS and select the edition that is relevant to you.

Download the program, run it on your computer, it should fix the error.

Windows Update Error 8007000e

To solve this problem, you just need to download the KB3102810 update for the Update Center from the official Microsoft website. Install the update and the error will disappear.

Windows Update Error 80072e2

To prevent this error from occurring on your computer again, follow these steps:

1. Use CCleaner to remove errors in the registry. This should help if there is no connection between files in the registry and Windows 7 Update;
2. Conduct a deep scan using a program that looks for malicious files;
3. Install all OS updates.
4. Reinstall Windows Update using the diagnostic program from the Microsoft website using the link;
5. Update your drivers;
6. If the above points did not help, use the “System Restore” function to roll back the system to a state when the error did not occur and then try updating the drivers;

Windows 7 Update error 0x80070490

If you are trying to update your OS to the latest version, you may encounter this problem.

To fix Windows Update 7 errors, you need to repair damaged system files. Use the program for this System File Checker. Scan your computer using this tool and restart your computer. To do this you need: