Beeline operator number direct call. We solve the problem through self-service


Single service Beeline subscriber support in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

Single toll-free number for Beeline subscriber support service Moscow:

8800 700 0611 /

Call on single number 24/7 Beeline support center 8800 700 0611 from mobile or landline absolutely free.

How to call Beeline in Moscow?

When calling to " Beeline Moscow hotline" With mobile phone, connected to the operator’s network in Moscow and the Moscow region, please use the free and 24/7 number help desk to connect to a Beeline help desk operator.

For calls from a mobile operator of another operator (Megafon, MTS and Tele2), use the toll-free number 8800 700 0611.

Was there an erroneous charge or do you want to change your tariff and services? Be prepared to provide the operator with your passport data - they are required to provide personal services and secure client identification. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Helpline number for calls from abroad and international roaming:

+7 495 9748888

When you are roaming from Beeline or in the regions of Russia, all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network. At the same time, if you want to call the contact center +7 495 9748888 from any other phones - calls are paid in accordance with the tariffs of your telecom operator. When calling, be sure to dial the number in international format, starting with Russia code +7.

Online support for Beeline customers in Moscow

Our support service works for subscribers not only by phone, but also online. Register in official communities operator and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly reviewed by Beeline employees. Love email? Write to our address This address Email protected from spam bots. You must have JavaScript enabled to view it. — we will try to answer and quickly solve your problem.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join Beeline groups In contact with , on Odnoklassniki and in Facebook .

Subscribe to the official microblog V social network Twitter. PR service specialists regularly publish the most interesting information and the latest company news in Russia.

Cities of the Moscow region in which Beeline operates

Beeline customer support at 88007000611 operates in the following cities and populated areas MO:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Domodedovo, Yegoryevsk, Zaraysk, Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuevo, Pavlovsky Posad, Podolsk, Ruza, Serebryannye Prudy, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergievo-Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Voskhod, Star City, Krasnoznamensk, Molodezhny.

In contact details operator Beeline in the capital region (Moscow and Moscow region) changes are possible. We recommend checking the latest information by calling 24/7 hotline(help desk mobile operator) 8800 700 0611 or on the official website www.beeline.ru/msk. The information provided and links are current as of June 2018.

In order to maintain High Quality customer service, all conversations with specialists help center Beeline is being recorded for further consideration. You can count on prompt answers to any questions, including, for example, “” or “What is the number of the Beeline operator,” through. All tariffs and prices for Beeline services in Moscow are given in the current section for informational purposes only.

There are several cellular operators operating in Russia, and one of the most popular is Beeline. This provider has a huge customer base and is doing everything possible to increase it even more. Especially for this purpose, new tariffs and services are regularly developed, which not only attract attention, but also raise a lot of different questions among subscribers, which not everyone can figure out on their own. In this regard, many people are thinking about how to call the Beeline operator, because with the help of an appropriate specialist it is possible to get an answer to any question regarding communication services.

Of course, the Beeline company has provided its clients with the opportunity to contact a specialist who will be ready to help them solve their problem at any time of the day or night. However, customers cannot count on an immediate response from the operator, which is also true for other providers. An exception is MTS, which provides the opportunity to contact an operator out of turn, but for a fee. We wrote about this in more detail in the article “”. Although, paying for a connection to an operator is also not the best the best option. So, let's not move away from the topic of this article, the main task which to find out how to call the Beeline operator. You can find the answer to this question on our website.

  • brief information

    • 0611 (single number contact center Beeline);
    8-800-700-0611 (to contact the operator from landline and mobile phones of other operators);
    +7-495-977-88-88 (when in international Roaming and for direct connection to the operator).

How to call a Beeline operator - 6 ways

Before calling the Beeline operator, you must first select a number suitable for your case. The fact is that depending on the specific situation, the number for contacting a Beeline contact center specialist may differ.

  1. To communicate with the operator, you can use a single . Dial 0611 , then listen to the greeting from the automatic informant and press number 1, then number 0. After this, you will be asked to select a specialist category based on the type of question you plan to ask him. To connect to a service provider general questions, you need to press number 3. Then all that remains is to wait for the operator’s response. The waiting time depends on the system load. They can answer almost immediately, or even after half an hour. By the way, after a couple of minutes of waiting, an automatic informant will offer to order a call back. This feature is very convenient, since the subscriber does not have to hang on the phone for a long time, waiting for the operator to respond and listening to the Beeline melody.
  2. There are situations when you need to call the Beeline operator from a landline number or from another cellular operator. In this case, you should dial the number 8 800 700 06 11 . Next, as in the previous case, you need to follow the instructions of the automatic informant, who will explain how to contact the Beeline operator.
  3. When you are in international Roaming, to contact the Beeline operator you need to call the number +7 495 977 88 88 . The same number can also be used when you are on your home network to directly connect with a Beeline contact center specialist.
  4. If your question can be stated within an SMS message, then you can use a special service that allows you to ask a question via SMS and receive an answer. To do this, you need to send a message with your question to number 0622. The answer should also come in the form of SMS. It should be noted that in some cases, when it is not possible to state the answer in text message, the operator can call you back.
  5. If none of the above methods suits you, it may be worth considering the option of obtaining an online consultation through " Personal Area". We wrote more about this and how to use its capabilities in a separate article.
  6. If you want to ask the operator a question regarding the USB modem, Beeline Wi-Fi, home Internet and Beeline television, you can use special numbers:
    USB modem: 8 800 700 00 80 ;
    Beeline Wi-Fi: 8 800 700 21 11 ;
    Home Internet, telephone and television Beeline: 8 800 700 80 00 .

This is where we will end this article. Now you know how to call the Beeline operator. If you still have any questions, you can ask them in the section or in the comments. We have also prepared detailed video instructions.

Beeline's help service allows you to quickly solve almost any problem with cellular communication or with any other services provided. But it’s not always possible to get through there by phone. In this review, we will tell you how to call a Beeline operator and get in touch with consultants. To do this, you need to use one interesting life hack. And you can find answers to some questions on your own.

Call the Beeline operator

0611 or 8-800-700-0611

We solve problems through self-service

I can’t reach the Beeline operator - what should I do? These are the questions asked by many subscribers who are experiencing some kind of communication problem. Calling the contact center where they work experienced specialists, has become difficult. People cannot get answers to their questions when they stumble upon messages from a boring auto-informer, forcing them to use automated help.

Basically, automatic services Quite informative and functional, with their help you can easily solve some important problems:

  • Payment has not been received;
  • Money has disappeared from the account;
  • You need to connect some service;
  • You need to change your tariff plan;
  • You need to order call details;
  • There is a need to temporarily block a number;
  • You need to check the remaining traffic, minutes or SMS.

There are a number of tasks and problems that only Beeline help desk operators can solve:

  • You do not agree with the pricing of a particular service;
  • You want to complain about the quality of communication and coverage area;
  • There is a need to obtain help from a competent specialist;
  • There are problems with the SIM card or subscriber equipment;
  • It is necessary to obtain advice on carrying out certain procedures.

If you don’t know how to quickly call a Beeline operator, but you have questions from the first list, try installing the proprietary “My Beeline” application on your smartphone or tablet. It will help you get details, provide information on current tariff, will show a list of connected services.

We call a live operator

Not every person has enough knowledge and ability to deal with mobile application, no matter how simple it may be. In addition, many people have only the most basic mobile phones at their disposal. Therefore, we will tell you how to reach a live Beeline operator. Previously this could be done by short number 0611, but today there is an answering machine here.

A lengthy analysis of its structure showed that it would not be possible to contact a live operator here. But don’t be discouraged - we will tell you how you can call a Beeline operator and get in touch with a live consultant. To do this, you should call 8-800-700-0611, but this must be done from a handset connected to any other telecom operator. For example, you can call here from landline phone, and after the answering machine answers, press the “0” button three times. After a few minutes, you will be connected to a live operator.

In the process of dialing the help desk, a situation may arise that all operators will be busy. In this case, we recommend calling here in 15-20 minutes - it is quite possible that by this time the load will subside.

Alternative phone numbers and ways to get help

For subscribers staying in international roaming, special works service number+7-495-974-88-88. Call it if you are traveling in foreign countries and experiencing communication problems. Calling the Beeline operator on this phone is completely free. And when you are on the territory of your network, the same answering machine will work here, inviting you to use self-service.

For subscribers " Home Internet» Beeline has an alternative help desk number - 8-800-700-8378. Using this phone number you can reach operators who provide assistance regarding the functioning of high-speed Internet at home. But you shouldn't call here for other questions. For problems related to the Beeline online store, call 8-800-725-5-725 (or 0700).

As alternative ways To get answers to your questions, we can offer a form feedback on the Beeline website - fill out a simple form, indicate your contact information, select the nature of the request, after which an operator will contact you. If you cannot reach the help desk, install the “My Beeline” application on your smartphone and use the chat present in it. Please note that the waiting period for a response may be up to 30 minutes.

If you still cannot get through to Beeline operators and the problem remains unresolved, contact the service office and do not forget to take your passport with you.

Beeline makes every effort to ensure that subscribers do not have questions related to service - the official website of the operator provides in detail all the information that customers may need. However, sometimes difficulties still arise, or a person has difficulty detecting necessary information. In such cases, not everyone risks relying on the opinions of third parties and tries to contact the company’s specialists directly. But not everyone knows how to call the Beeline operator.

People are different, and someone might think that company specialists have answers to all questions. However, you should not dial the support number to, for example, find out someone's mobile phone number. The operator can help resolve problems related to:

  • with the financial side of service;
  • with a range of services, tariffs, available options;
  • with the quality of communication, access to the network;
  • with the Internet;
  • with roaming tariffs.

Consultant technical support will do everything possible to resolve the client's issue. There are three ways to reach support.

Short number

This method is the easiest, since any client of this company can contact the Beeline operator by dialing. After calling this number from a mobile phone, the subscriber will hear an answering machine message that will list common problems and options for solving them.

To navigate through the autoinformer menu, use the following keys:

  • * - to return to the main menu
  • # - to repeat the previous point
  • 9 – to repeat the last message

Other features vary by region.

The wait can take a long time - up to 20 minutes, and sometimes longer if there are a lot of calls. Don’t be afraid that you will be charged money for this - calls to 0611 are free from any Beeline mobile phone.

If the subscriber does not have time to reach the operator, you can use the “We will call you back” service. To do this, during a call to 0611 you need to press the “1” key.

Federal number

If the client does not have time to deal with the answering machine, he may be wondering how to call the Beeline operator directly. When using a federal toll-free number, the call will be immediately routed to a support representative. In addition, in this way it is possible or from SIM cards of other telecom operators, for which dialing to the same number is a paid call.

Four offered federal numbers support phone:

  • 8 800 700 06 11 – to resolve issues related to cellular communications and work;
  • 8 800 700 00 80 – to resolve problems with;
  • 8 800 700 21 11 – if there are problems with Wi-Fi;
  • 8 800 700 80 00, 8 800 700 99 66 – for questions related to telephone and TV.

Calls from roaming

Being a Beeline subscriber and being in intranet roaming on the territory of the Russian Federation, a person can reach the operator by toll free phones 8 800 700 06 11 or 0611. For calls from abroad in the Russian Federation there is private room support +7 495 974 88 88, also free for calls from a Beeline card.

In case you can't get through by phone, there is a possibility sending SMS with the described problem to number 0611. The service is provided free of charge and around the clock. The answer comes to the phone within a few minutes.


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