There is no signal from the NTV Plus satellite dish. Damage to the cable or cable connections

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If at one point there is no signal on your TV with NTV-Plus satellite television connected, possible reasons You can divide into three categories:

External factors, which do not depend on your equipment.
Internal factors when the problem needs to be looked for in you.
Other factors.

Let's consider each group of reasons for NTV-Plus signal loss separately.

If you turned on the TV today and saw the words “No Signal” on it, first of all you need to try to find out what the problem is, eliminating all possible and inappropriate ones one by one. The very first thing you need to do is make sure that with your TV remote you have selected exactly the connector to which the receiver is directly connected. If everything is chosen correctly, we proceed further.

No NTV-Plus signal: external reasons

Maintenance work on the operator's side

You need to make sure that NTV-Plus does not carry out scheduled maintenance work on equipment transmitting satellite signals.

How to find out: look in the “News” section on the official website of the satellite television operator for information about prevention.

How to fix: wait until the work is completed.

Weather conditions that caused the message “No NTV-Plus signal”

During heavy snowfall or thunderstorms, it may happen that the signal cannot get through from the satellite to your satellite dish.

How to find out: find out the weather outside the window and make sure that there is no snowfall, thunderstorm/shower or clouds on the side in which your plate is turned.

How to fix: wait for the bad weather to end.

Internal reasons for the lack of NTV-Plus signal

If you have excluded all external reasons, most likely the problem is in your equipment that receives the satellite signal. Now we need to check it.

The plate has gone astray

The NTV-Plus satellite dish may change its position over time or become deformed.

How to find out: find out if the plate is fastened tightly enough.

How to fix: if your antenna is “walking,” try moving it in different directions while simultaneously observing the signal. If it appears, tighten the fastening nuts. But it is best to entrust the antenna setup to a professional by calling a specialist from an authorized company.

Snow/ice on the plate or other foreign objects

The presence of snow and ice on a satellite dish can also interfere with signal reception.

How to find out: visual inspection plates for the presence of ice and snow, as well as mechanical damage will be enough to identify.

How to fix: Carefully clean the plate, removing any excess from it.

The converter on the plate is broken

Satellite converter(signal converter) is located directly on the dish itself and can therefore be subjected to external influences. Often a malfunction of the converter is the reason for the lack of an NTV-Plus signal.

How to find out: replace your converter with another one that is known to be working.

How to fix: if replacing helped, leave the new converter on the satellite dish.

Damage to the cable or cable connections

How to find out: Inspect the cable for breaks or damage, and also check how well the F-connectors are screwed in.

How to fix: if the cable is damaged, replace it and tighten the F-connectors.

Receiver malfunction

The receiver is the most expensive part of the kit.

How to find out: if you have such an opportunity, connect your receiver to another antenna that you are sure is working. If there is a signal, the problem is not with the receiver.

How to fix it: if the NTV-Plus receiver is broken, it needs to be repaired or replaced with a new one.

The message “No Signal” is shown by the TV itself

It happens that the message “No signal” has nothing to do with the operation of the NTV-Plus satellite dish, but is displayed directly by the TV system.

How to find out: press the OK button on the NTV-Plus remote control. If the list of channels does not appear on your TV screen, this means that its settings have gone wrong.

How to fix: using the TV remote control, select in its menu exactly the input to which the receiver is connected.

Other factors

Changing the ability to receive a satellite signal

There is another reason for the lack of signal from NTV-Plus. If you haven't used it for a long time receiving equipment, during this time, obstacles in the form of trees or a built house could appear on the path of the signal from the satellite to the dish.

How to find out: Look at the sun at one o'clock in the afternoon. There should be nothing on the way along an imaginary straight line from the plate to the sun that could interfere satellite signal, right down to tree branches.

How to fix: if there is an obstacle, unfortunately, you will have to move it to another place or remove this obstacle, if possible.

If, after all the steps you have completed, NTV-Plus still does not have a signal, you will have to contact satellite television specialists. Only they can establish the exact reason for the lack of signal, because... They have special testing equipment and everything needed to fix all problems.

Often, when we find ourselves in a situation where an unfamiliar definition appears before our eyes, we look for answers to our questions. It’s great if there is a specialist nearby who will give the right answers. This section was created for unprepared people who want to plunge into the world of etheric and satellite broadcasting, to the world of TV. All questions presented on this page are based on real events.

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Should I call a professional to install the antenna?

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NTV plus no signal?

If you are faced with the problem of no signal on one of the NTV PLUS channels (no NTV PLUS signal), then the reasons may be as follows: either there are problems directly on the satellite, or there are network problems. Repeated debugging and adjustment of the satellite dish usually corrects the situation, however, a simple reboot of the receiver often helps. But there are times when the above actions do not help to catch the NTV PLUS signal. In this case, you can solve the problem by calling an experienced technician from our company. St. Petersburg, Leningrad region, Estonia and Finland. In the time interval specified by the customer, all faults are eliminated and the signal is restored.

Installing and tuning antennas in gardening?

The situation when there is no NTV Plus signal is not too common, but if this happens, every client of the teleoperator first of all tries to figure out what this annoying misunderstanding is.

In most cases, loss of connection with a satellite is a “disease” available in free access channels, however, it happens that those channels for which the subscriber gave his hard-earned money are not shown.

First of all, if NTV Plus does not work, just in case, call the support service (it works around the clock) and ask if the breakdown lies directly in the satellite, or if you have a banal debt to pay for services.

Although such situations are very rare, and mostly the source of the problem is still in the equipment, it is worth checking. But let's return to equipment breakdowns that lead to signal loss.

There are only five possible ones that need to be checked first, let’s look at them:

Cable. Frequent culprit of loss. Problems can arise due to various factors: damage, weather changes, poor quality cable directly. It is also necessary to check the strength of the F-connectors - the reason that NTV Plus does not show may be hiding there too.
Physical impact. The cymbal tuning is very fine and, if you touch it even slightly, a row may be lost individual channels or channels. Another reason for loss may be a foreign object that has fallen into the plate.
Trees. That's right, one of the common problems when NTV channels are not shown, there is ordinary vegetation standing in the way and preventing normal reception. Often this problem arises among users who installed the antenna and equipment in the winter, and forgot that in the summer there will be a large number of sheets, which will greatly jam the received data.
Weather. Another common cause of loss of image quality. Wind, hail, rain, severe frost can be responsible for the complete disappearance or deterioration of the image. But this problem This is usually temporary and once the weather returns to normal, the sound and picture are crystal clear again. To avoid the influence of bad weather, it is recommended to install satellite dishes with a large diameter.
Satellite dish converter. The main and most common reason why NTV does not show. Failures can be of various types - short circuit, overvoltage, expiration, weather and much more.

Another common situation is the loss of only one or even a number of channels.

Here the factors are slightly different:

The plate moved a little.
Poor operation of the console, equipment breakdown.
Preventative work on canals.
The subscriber installed it incorrectly and forgot to insert the access card.
The settings are gone.
The missing channels have been moved by the operator to another broadcast format. To avoid problems in this case, it is recommended to use a new generation of set-top boxes. Ideally, a new product from the operator - an interactive set-top box.
Well, it’s banal, but quite common reason– the payment period for these channels has simply ended.

Bottom line

There are a lot of reasons for losing reception of NTV channels, and if the above situations did not help to correct the situation, instead of a high-quality picture you see an annoying “no signal” message, we advise you to contact a specialist.

They will spend full diagnostics equipment, detect problems and, if necessary, replace or repair the equipment.