I don't see my iPhone on my computer. Why doesn't the computer see the iPhone via USB?


To connect your iPhone to a computer via a USB port, you will need the gadget itself, the USB cord that comes with the device, and, of course, a computer. USB cables come in several versions (depending on your iPhone model):

The first option is a 30-pin connector:

It fits iPhone 2G, iPhone 3G, iPhone 4G and iPhone 4S (also supports iPad, iPad2, iPad3 and iPod Touch) .

The second option is a Lightning 8-pin connector:

He comes to more modern models such as iPhone 5, iPhone 5C, iPhone 5S, iPhone 6 and iPhone 6S (also supported iPad Mini, iPod Touch 5G).

There is also a cable USB Type-C. Unlike Lightning, it can be inserted on either side, and it has a huge throughput- up to 10 Gb/sec.

Connecting iPhone to computer via USB

To connect your iPhone to your computer via USB, you need to download iTunes. The fact is that the software package contains necessary drivers to connect Apple devices, and, in addition, many necessary functions for them.

So, go to http://www.apple.com/ru/itunes/download/ and click on the “Download” button

After you have downloaded the program, you need to install it on your computer. To do this, run the downloaded file - a window will open in which you will need to click the “Next” button

The next window shows you where the program will be installed: click on the “Install” button

In a few minutes the installation will be completed successfully

Don't forget to uncheck the "Open iTunes" tab until you need to launch the program.

Now it's time to connect your iPhone to your computer via USB. There's one end for this USB cord connect to USB input computer, and the other, respectively, to your iPhone.

When connected, your iPhone will vibrate to notify you that it's charging.

The installation of the device driver will begin, upon completion of which the device autorun window will pop up on the monitor

Then the connected device will appear in the “My Computer” tab as an additional icon

By clicking on it, you will see what will open inner memory your device.

You can only view photos and videos, but you can only listen to music if you're connected through iTunes.

How to transfer photos from iPhone to computer via USB?

Now let's move directly to iTunes program. Click on iTunes icon and in the window that opens, click the “I Accept” button

In the next window, click on the phone icon (on the left top corner) - your device data will open to you

Through iTunes, you can transfer photos from your iPhone to your computer via USB, synchronize with your computer, download music, movies, personal information, as well as install games and applications from Apple store Store.

What advantages does a wired connection give us?

  • - The first and most important thing is the speed of data exchange.
  • - Ability to install and uninstall applications
  • - Ability to charge the gadget
  • - Ability to restore the device
  • - Software update

The only downsides I can note are that a USB port is required for connection (and on some brands of computers there are only two) and that your iPhone must be next to the computer.

The computer does not see the iPhone via USB but is charging: what to do?

But what to do if you connected your iPhone via USB? charging in progress, but the computer still couldn’t detect your iPhone? Let's look at some methods to solve this problem.

  • - First you need to restart both devices to make sure that neither of them is frozen.
  • - The next step is to check everything USB ports: they may not work due to broken contacts. To check, take any flash drive and check each USB port one by one.
  • - Disable third party software(antiviruses, etc.), do not forget to turn them on after checking.
  • - Also unlock your phone, perhaps it will say “Trust this computer?”

Without an affirmative answer, no synchronization will occur, only charging.

  • - Try changing the USB cable - it may be faulty. Sometimes, even without visible damage, the cable is not working.
  • - Try resetting your phone (don't forget about backup)
  • - You can also clean the USB cord connector - it may be dirty.
  • - Check if the time is set correctly on both the computer and your phone (even a small discrepancy will lead to the computer not recognizing the iPhone via USB)

If more than one method does not help you, then most likely your charging connector is broken, and you should change it at a service center.

Stylish, fashionable, convenient... you can continue to write enthusiastic odes about the iPhone and praise its creators. But what to do when the computer does not see the iPhone? Many of its owners find it difficult to answer this question. Well, it's time to list some possible reasons and ways to eliminate them yourself.

1. First, you need to connect your smartphone to your computer using a USB cable. If the PC does not detect a new device, but iPhone screen The connection notification is not displayed - you should look for the problem in the cord itself. The use of non-original cords may cause the computer to be “blind” in relation to the iPhone. Make sure the USB port is working: insert a working flash drive into it to check. Carefully inspect the connectors of your smartphone and PC; perhaps they have not been used for a long time and they have oxidized.

2. Majority iPhone owners they don’t really care about their “ward” and carry it around in their jeans pocket or in their purse, which is full of tiny garbage. Over time, small particles clog all available recesses and holes, thereby causing a lot of trouble. Carefully inspect the phone connector, or better yet, immediately take a thin brush and general cleaning the entire body of your iPhone.

3. It may be that there was a failure in the iTunes program, and therefore the smartphone was no longer detected by the computer. You can try to completely remove the software and install a more recent version, or vice versa, install previous version, don't forget to do this backup copy iTunes folders Media, otherwise you may lose your settings and music.

Problems requiring professional help

1. Getting moisture into the iPhone can not only cause the inability to connect to the computer, but also provoke more serious problems caused by micro-short circuits in the device. In this case, you need to immediately turn off your smartphone (preferably immediately after getting wet) and as first aid you need to put your iPhone in a bag of rice; it absorbs moisture well (“sucks” it out of your device). But in the future, we recommend that you contact the service center.

2. A firmware glitch can affect the operation of a mobile device in unimaginable ways. Considering that your computer does not see the iPhone, it is better to take it to service center where you will get it back previous settings, making a rollback. Or you can use one of the instructions for flashing an iPhone.

We connect our iPhone to the computer to copy photos, videos or documents, but we cannot access its folders and files. Why doesn't the computer see the connected device?

In our instructions you will learn how to quickly restore access to your Apple smartphone. Look how simple and effective way you can fix the error that prevents your smartphone from connecting to your computer via USB cable.

As it turns out, iPhone and Windows 10 are not the best combination for seamless connectivity. It’s not entirely clear why reason windows 10 doesn’t see iPhone - maybe it can’t connect due to bugs in smartphones Apple or operating room problems Microsoft system with file synchronization. Or there may be a problem on both sides. But now we will not find out whose errors prevent the devices from successfully connecting.

Let's consider what to do if we need fast access to manually copy photos, videos and other documents, but the computer does not see the iPhone or iPad due to connection problems. Fortunately, there are methods that can be used to solve this problem.

By default, iPhone should be automatically detected by Windows when connected via USB cable. The system should offer us ways to access files - opening a folder, importing photos using the appropriate application, or launching iTunes. But it often happens that none of the above actions are called. What to do if the computer does not see mobile device?

Update iPhone driver in Windows 10 - first method

Let's start from the very beginning simple method restoring the connection of the smartphone to the PC via a USB cable. To do this, open Device Manager (via Control Panel or click right click mouse on the Start menu and select the appropriate item) and find the controllers responsible for the USB connection. Open the driver called “Apple Mobile Device USB Driver" and then delete it.

After removing the driver, disconnect your iPhone from your computer, restart your PC, and then connect your smartphone again. After a while Windows time 10 will detect the phone automatically and download the driver to support it. In most cases, this procedure quickly corrects the error and helps correct connection Apple smartphone with Windows 10. However, if Windows still does not see the iphone in Explorer, move on to the next method.

Reinstalling iTunes - Method Two

Now let's turn our attention to the iTunes program. Most often it causes problems with iPhone connection with a computer and operating system Windows. What to do when iTunes doesn't see iPhone.

First, you should completely remove iTunes from your computer. After correct removal, be sure to restart your PC. Then download the latest version of the program and install it on your computer. After installation, we again try to connect our iPhone to the PC via cable. If the connection is completed correctly, Windows 10 should see the connected phone.

If after this the PC does not see the mobile device, try using another alternative method– remove or update the Apple Mobile driver Device USB Driver", as in the first method. But this procedure must be performed after complete removal iTunes from your computer. After restarting the PC, we do not install the program, but try to restore the drivers. Often this is the solution that helps get rid of connection problems.

Synchronization with a PC will help you unlock the potential of legendary Apple devices. Using a computer, an iPhone can be equipped with many useful applications, download music, games, books and other content. Unfortunately, sometimes it happens that Apple devices are not detected via the USB port.

Why doesn't my iPhone see USB?

  • the synchronization cable is faulty (broken, contains obvious mechanical damage adapters or wires).

Diagnosis of the problem: connect the smartphone to the PC using a different USB cable.

Solution: replace the cable.

  • contamination of contacts (ingress of foreign particles, moisture and further oxidation of metal parts).

Diagnosis of the problem: detailed inspection of iPhone connectors and USB devices.

Solution: clean the oxidized contacts with an eraser or brush, carefully remove blockages using cotton swabs or a needle.

  • failure of the connection port.

Diagnosis of the problem: try connecting another device to the port.

Solution: connect your iPhone via a different USB channel, check the settings for connecting additional ports on your PC.

  • The USB output in the smartphone is faulty (the microcircuit is burned out, the connector is torn out or loose).

Diagnosis of the problem: visual inspection, breakdown investigation by a specialist.

Solution: contact the service center to replace the part.

  • charge controller defect.

Diagnosis of the problem: a message that the cable is not connected, although the plug is in the device connector.

Solution: replacing the controller.

  • iPhone software errors.
iOS Recovery

Solution: flashing or restoring the operating system.

Solution: reinstall the program, roll back to the previous one, or update to the latest version.

  • inappropriate current level (when connecting the smartphone to the computer via extension cords).

Solution: sync your phone directly without unnecessary connectors and wires.

It is necessary to carefully study the settings; perhaps they prohibit the exchange of information with the computer. The above aspects are universal methods solutions for incorrect identification of iPhone 4s, 5 or 5s, 6 via USB channel.

"USB device not recognized" error

If the OS on your computer displays the message “ USB device not recognized”, you need to change the connection port, reinstall the driver, reconfigure the settings in the registry, remove and reinstall the device in the “Device Manager”. Effective method– disconnecting the PC from the main power board, and not normal shutdown, and unplugging the power cord for a few minutes. These manipulations allow you to get rid of residual current in the system, which sometimes leads to minor circuit errors, as a result of which some PC functions are disabled and a message appears about the inability to recognize the USB device.

To automatically get rid of USB identification problems, you can use the Windows troubleshooting application - Diagnose and fix Windows USB problems automatically. Suitable for Windows Vista, 7, XP.

Possible problems

1. Controller malfunction

Solution: remove and reinstall all controllers, thereby restoring USB port.

  • “Start” button -> “Run” menu item -> devmgmt.msc command -> “OK” button -> “Device Manager” -> “USB Controllers” item -> apply the “Delete” function in order to all controllers;
  • restart your PC. The controllers will be reinstalled automatically by the operating system. Windows system, after which you can safely try to connect your iPhone to the system.

2. Damage iPhone drivers, Windows identifies the smartphone as an “Unknown Device”.

Solution: Update the driver. Right-click to select “Properties” in the device’s context menu -> “Driver” tab -> “Update” or download the appropriate program from the Apple website.

3. Incorrect settings USB controller.

Solution: "Device Manager" -> call context menu right-click -> “Properties” -> “Power management” -> uncheck “Allow the computer to turn off this device to save power” -> “Ok” -> restart the PC.


Settings additional parameters USB ports

4. Failure of the USB controller integrated into the motherboard.

Solution: replace the part at a service center or purchase an external USB controller. This fee connect to the motherboard via the PCI port, having previously disabled the existing USB controller in the PC BIOS.

When diagnosing why an iPhone is not detected by a computer via USB, it is worth working through all possible reasons, starting with the simplest ones and moving upward. Hardware failures of the equipment should be eliminated by specialists, and intervention in Computer BIOS can only be carried out by experienced users.

In this article we will figure out why the computer does not see the iPhone 4, 5, or any other model. This phone is known to every person. Many cannot afford it, but this does not cancel the great desire to purchase a smartphone.

On this moment The device from the American Apple is widely known in the territory Russian Federation, and even despite the fact that it is much more expensive than competitors’ products, it is in great demand. After all, in our time, having an iPhone is prestigious and respectable. But, unfortunately, problems also arise with this device.

The main reasons why the computer does not see the iPhone

Many people are faced with the fact that they connect a smartphone to a computer, but it does not respond in any way. Before looking for reasons in the smartphone/computer/software, you need to check the cable for cracks or cuts. This question is especially relevant for those who have animals at home. If everything is fine, then you need to try inserting the cable into another USB port. Sometimes it happens that the problem lies specifically in the equipment.

In addition, you should check the connector of the smartphone itself. If its contacts have oxidized, then you need to use an eraser that can easily clean them.

Problems with your communicator

If after examination it was found that everything is in order with the port, cable and connector, then most likely there is a breakdown in the smartphone itself. Most often, Apples have problems with the lower loop. Especially if the phone has already fallen at least once. When this situation is the cause, the part should be replaced. For iPhone 5 it will cost 1 thousand rubles.

Some owners change the cable themselves. If a person does not have the necessary skills and knowledge, then he should abandon this venture. There is a huge probability that the owner simply will not put the smartphone back together after such a procedure, and, most likely, several more parts will fail.

Moisture ingress

Often the problem described appears when moisture gets into the device. It is not necessary to put the phone in water or swim with it. Problems can begin even if the device has been lying in a damp and humid room for some time.

If this is the problem, you should immediately contact the service center. Some are able to disassemble the device themselves and dry it. However, this requires special skills.

Possible solutions

If there is a problem with the cable, then you just need to replace it with a proven one. You can buy one at any service store. But in the case when the problem lies in internal structure, then you should contact a specialist. Of course, if you have extensive experience, you can replace the part yourself, but the manufacturer strongly does not recommend doing this.

Problems with the official application

Very often a problem arises in which 5 V official applications. This problem most often occurs with iTunes. First, you need to reinstall the software and make sure that it is downloaded latest version utilities. If this method does not help, then you need to tinker with the settings of the operating system itself:

  • In the case where Windows XP is installed on the computer, you need to close the problematic software and turn off the smartphone itself.
  • Next, go to the Start menu and enter next command: services.msc.
  • In the menu that opens, you should find the item that is responsible for the operation of the Apple device.
  • In the properties window you need to “stop” its operation and immediately “start” it again.
  • After the switching process is completed, you need to try connecting your phone.

In the event that the equipment is running Windows 7/Vista, and the question of why the computer does not see the iPhone is quite relevant, then we recommend performing the following steps:

  • You need to go to the “Device Manager”, find the item there that is responsible for the functionality of the functionality with the “Apple” and update its driver.
  • The latter should be looked for in the computer itself.
  • To do this, on drive “C” you should find the folder “ Program files", then - "General" and "Apple".
  • In "Support" mobile device" there will be a "Drivers" directory. We are interested in the file usbaapl.
  • All that remains is to wait for it to be installed.
  • Next, you need to connect the device to the computer again.

If the problem occurs with a device that runs Mac OS X:


Results

The article describes the most common causes of the problem, why the computer does not see the iPhone, as well as their solutions. Only with the help of small steps can you easily eliminate all problems. At the same time, you need to understand that if the proposed methods do not help, then you should contact a service center for a more thorough inspection of your device.







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