Google doesn't sync. Google Android account sync error


Synchronizing your Google account on your Android smartphone is a very convenient feature. Thanks to it, some of the important information from the smartphone is stored on Google servers, and if you switch to a new smartphone, this information can be quickly restored.

For example, a list of contacts. If you use account synchronization, then after switching to a new smartphone, your contact list will appear on it in just a minute and you will not have to manually re-enter all phone numbers.

In this material you will learn how to enable and configure Google account synchronization on your Android smartphone or tablet.

After you have selected a Google account, you will see synchronization settings for this account. Here you can enable or disable synchronization for many services, including the Chrome web browser, Gmail, Google Keep notes and much more. To enable synchronization, move the switches opposite the desired services to the “Enabled” position.

If you want account synchronization to begin immediately, you can click on the button in the upper right corner of the screen and select the “Synchronize” option in the menu that opens.

This will start synchronizing all selected services with your Google account. If synchronization still does not work, then you need to check your Internet access.

Like most others, it is not ideal. It goes without saying that glitches can also occur there, which are especially noticeable when installing applications not taken from the official Play Market service and installing unofficial firmware. One of the most common is Google Android account synchronization error. Let's try to figure out how to get rid of it.

Google Android account sync error: typical glitches

First of all, we note that if such problems occur, when the user cannot use some of the system’s capabilities, you should not blame everything solely on the “operating system” or the device itself.

Most often, users encounter a message indicating a failure, the exact cause of which has not yet been clarified, but it can be assumed that it is associated solely with the actions of the user himself, as well as with incorrect login settings. Now gadgets with unofficial firmware will not be considered, since they themselves can harm the system and will have to be removed, returning the device to its original state.

Google Android account synchronization error: what to do?

The most unpleasant thing in a situation where a Google Android account synchronization error appears on a phone or tablet may be the so-called “stuck synchronization.”

In this case, as practice shows, the entire system hangs, and the failure can be corrected by simply rebooting the device. In most cases, this helps (think of frozen programs in Windows - when you reboot they work again).

Fixing a syntax error

It is likely that the Google Android account synchronization error on a tablet or smartphone may be caused by incorrectly entering your personal data (login and password).

Here you just need to enter the correct entries received during registration (the G-mail address is used as the login). As a last resort, you can try to recover your password.

Checking synchronization settings

Sometimes the Google Android account synchronization error is associated with incorrect settings in the system itself. You can, of course, try to return to factory settings, but in most cases this is not required. You just need to go to the settings and look at the enabled services.

As a rule, synchronization should be turned on for all accounts. To begin with, you can uncheck all services that require authentication, and then reboot the device. After this, when the device is turned on again, you should again enter the accounts section and check the boxes next to the appropriate services, including data transfer, browser, etc.

In some cases, it is mandatory to disable the two-level authentication system in your account security settings. In this case, it is also worth using auto-synchronization and data transfer to

Deleting an account

If all the methods given above do not help, and the Google Android account synchronization error appears again, you will have to take extreme measures - deleting the existing “account”.

To do this, use the settings menu, where you select the accounts section. Here we are interested in it, enter the Gmail address and confirm the deletion with the button below or the menu command.

Now, as is probably already clear, you should restart the device, after which, if you have an Internet connection and try to log into Google services, the system will prompt you to either create a new entry or use existing registration data. Enter your username and password and confirm your choice. If this does not help (for example, on devices with installed firmware), you will have to create a new “account”, but in this case there can be no talk of any restoration of the contact list or previously installed applications.

Conclusion

Although errors of this type are very common, they can be dealt with using the simplest methods and means that are not too complicated. It is enough to use only your mobile gadget. In this case, no connection to a computer with access to the installed control program is required.

In addition, it is worth noting that the problem of failures that occur on devices with firmware was not specifically addressed here. The fact is that when installing unofficial updates, a rather serious problem may arise regarding their safe removal, which requires special attention and maximum caution. Otherwise, the entire system can be brought to a state of complete inoperability.

Otherwise, the standard tools considered are the simplest and do not cause any difficulties for any user. Finally, it can be noted that you can also delete the data and cache of the service itself, but these parameters are relevant to the account synchronization error, as they say, insofar as.

The following signs indicate synchronization problems in the Gmail app:

  • emails are not sent or do not leave the Outbox folder;
  • new letters do not arrive;
  • Can't open or read a message;
  • The error "Account is not synchronized" appears;
  • the application is very slow.

Emails from Yahoo, Outlook and other addresses not created in Gmail do not arrive

Sign in to a third-party account (not Gmail) on your computer.

  • If you are not receiving new messages, seek advice from your email service provider.
  • If everything is ok, follow the instructions below.

Troubleshooting

Check to see if the problem is resolved after each step.

Step 1: Update the Gmail app

Problems with sending and receiving mail can be resolved.

Step 2: Restart your device

Step 3: Check your settings

Check your internet connection

Try opening a website. When connecting to public networks, such as a coffee shop or library, you will often need to agree to the terms of service.

Turn off airplane mode

Check your Gmail sync settings

Check your phone or tablet settings

Step 4: Clear your storage

If your phone or tablet runs out of space, your data won't sync. To free up space on your device:

  • Remove apps you don't use
  • Delete downloaded and created files or transfer them to your computer
  • Delete downloaded music, books, movies and TV series Google Play

Step 5: Check your password

Open Gmail on your computer. If you can't sign in or one of the following errors occurs, the Gmail app won't sync.

  • "The application does not accept username or password."
  • "Invalid credentials."
  • Constantly asking for username and password

Here's what you can do:

  • Make sure you enter your username and password correctly.
  • If you are using two-step verification, you may need to enter your application password instead of your normal password.
  • If you still can't log in please use these instructions.

Step 6: Delete Gmail Data

Attention! After these actions, draft messages will be deleted, as well as signatures, notification sounds and other settings. They are recommended to be followed only if the previous instructions did not help.

Today, the Android platform occupies a leading position in the mobile gadget market. The developers have done a great job for their users, and in the application store you can now find almost any tool for entertainment and work. The operating system is tightly linked to Google services, which make it easier and more secure to work with personal data and use all kinds of applications. But the smartphone system may fail and a problem may arise when, for example, Android contacts do not sync. The fight against this malfunction will be discussed in this article.

Synchronization can be useful to you when you have several gadgets, regardless of Android or iOS. It is with its help that you can easily transfer all available information from one device to another. The first thing you should do for this is create a Google mailbox.

When you log into your “account” on your smartphone, the system will automatically start copying all your contacts and other information to the Google server (to the cloud). At any time and from any device, you will have access to files transferred to the cloud, where you can always view phone numbers, photos and other important records.

You can view the data copied to the cloud by following the link and selecting Contacts in the top left menu.

To make changes, you need to go to the phone settings menu and click on the “Accounts and Synchronization” tab, and for more precise settings of the service, there is a whole section in the OS called “Google Settings”.

Solutions to the problem

Checking the Internet

The first thing you should do before you start troubleshooting is to check whether your device has an Internet connection. To do this, open a web browser and go to any page or run a program that requires network access to enter. For obvious reasons, it is unlikely that it will be possible to solve the problem without a connection.

It won’t be superfluous to check your access to Google mail - enter your login and password on gmail.com. In addition, you should make sure that there are no failures on the company’s servers.

To make sure your account is active, try going to the Play Market and start downloading any program. If there is no access, the service will give you a corresponding warning about the need to create a new one or log into an existing Google service.

Checking auto-sync

It is also worth paying attention to whether the auto-sync mode is activated. It is necessary so that all data is automatically connected to the Cloud, which does not require any additional actions from you. Automatic synchronization is enabled in the settings of the mobile gadget. Scroll through the menu and go to the “Accounts” section, inside which you will find the Google line, in the window that opens, in the upper right corner you need to click on the vertical ellipsis and in the drop-down menu activate the “Auto-sync data” function.

Turn off airplane mode

Try turning airplane mode on for a few minutes and then turning it off. To do this, click on the tray icon. After it is disabled, re-registration will occur in the network, and a new automatic exchange of information will start.

Clear storage

When the device's internal memory is full, no data is recorded or sent. To restore functionality, delete unused applications, duplicate photos and music, or files that you no longer need. This also applies to the list of required numbers, since when the memory allocated for them is full, the phone will not be connected to the Cloud.

Delete gmail data

Be careful before starting this step. The fact is that after it is carried out, all SMS drafts and saved signatures, sounds of incoming alerts and other related settings will be deleted. Delete data only as a last resort when other methods cannot solve the problem. Follow these steps:

  • Go to your phone settings menu.
  • Select “Applications and notifications” and in the window that opens, click on the “Application information” line.
  • Click on the Gmail button where you need to go to Storage.
  • Click on the “Erase data” function.
  • Restart your smartphone.
  • Re-login to your Google account manually.

Instructions

  • Go to your smartphone settings.
  • Select "Users and Accounts".
  • Click on your account.
  • Click on the “Synchronize accounts” option.
  • In the upper right corner, tap on the three vertical dots, and then on the “Synchronize” line.
  • Google account synchronization on Android is running.

Removing and re-adding a google account

When carrying out this procedure, you don’t have to worry about the safety of your files and contact list, they will all remain on the server.

To delete an “account”, go to “Accounts”, select the Google tab and call up the submenu (three dots in the right corner), click “Delete”. Now you need to reboot the device and re-login to your account by entering your username and password.

Forced synchronization

There are two methods for this procedure, which will entail a forced connection of your Android phone with the Cloud.

Change the date and time settings. Go to the settings, disconnect the gadget from the network and enter the incorrect clock and date settings. Exit to the main screen and make the settings again, only specifying the correct numbers.

Make the gadget connect with the “account” via the ussd command. Open the dialer and enter the code: *#*#2432546#*#*.

Third Party Application

Alternatively, the “Fix contact synchronization” program will help resolve the problem. Download it from the Play Market and follow the instructions in the description, try to restore the Google service.

Conclusion

In principle, there is nothing special to add to all the instructions given here, one of the methods must definitely work, the main thing is to follow the recommendations given and you will overcome the error.

Video

You see a sync error notification in the Chrome menu and need help resolving it, or you've made changes to one computer but can't see those changes on another computer.

If you click Sync Error Alerts in the Chrome menu, you'll see the messages below.

Synchronization error - Login

Your login information is out of date (for example, you recently changed your password or enabled two-step verification on your Google account).

If you changed your Google Account password

  1. Tap Messages and enter your Google account username and password.
  2. If prompted for a passphrase, enter your previous Google Account password. If you are using a special passphrase, enter it.

If you have enabled two-step verification, follow these steps.

  1. Click error alerts to see details.
  2. If you're prompted to sign in, enter your Google Account username and password. Do not enter the program password here.
  3. Next you will be asked to enter the “program password”. Create this password on your programs and sites authorization page and paste it into the window.

Program passwords are different from confirmation codes.

Sync error - update passphrase

This message appears if you have installed on one computer a special passphrase to encrypt synchronization or recently changed your Google Account password.

If you set a special passphrase on one computer, you must enter the same passphrase on all other computers that are synced. On other computers that sync, an error message may appear in the Chrome menu prompting you to update your passphrase.

Follow these steps to resolve this issue.

  1. From the Chrome menu, click Sync Error: Please update your sync passphrase.
  2. In the Advanced Sync Settings dialog box, under passphrase for encryption you will see one of the options below.
    • "You have already encrypted your data using a different version of your Google Account password." , enter your old Google account password.
    • “You already have data encrypted with a passphrase.” If this message appears, enter a special passphrase.

If I don't remember the passphrase

If you no longer have access to your special passphrase, you need to reset sync.

  1. If your synced data (bookmarks, programs, etc.) is available on your computer, sign in to your Google Dashboard.
  2. Under Chrome Sync, click Stop syncing and delete data from Google. This action will delete data from Google servers. The data on your computer does not experience any changes.
  1. Wait a few minutes and then sign in to Chrome and re-enable synchronization on your computer.

In the Login section of the Settings page, you see the following error message.

Synchronization service is not available for your domain

You're probably using a Google Apps account to sync. Ask your administrator for permission to enable synchronization for your domain.

Unfortunately, synchronization stopped working

It's likely that one of your data types is failing to sync. Follow these steps to resolve this issue:

  1. Click to stop syncing on your computer.
  2. Go out(Mac: Quit).
  3. Restart Chrome.
  4. and turn synchronization back on on your computer.

Circle icon doesn't stop

If the circular icon doesn't stop for an extended period of time after you sign in to Chrome or after entering the program's requested password, follow these steps.

  1. Click Cancel to close the dialog box with the circular current icon.
  2. If option available Disabling a Google Account, click the button to stop syncing on your computer.
  3. Close Chrome by going to Chrome menu → Go out(Mac: Chrome menu → Quit).
  4. Restart Chrome.
  5. Sign into Chrome and turn syncing back on on your computer.

Server is busy - Please try again later

This message appears if you recently reset your sync using Google Dashboard. Wait a few minutes and check to see if your Google dashboard shows any Chrome sync data, then sign in to Chrome.

This account is already in use

This message appears if you're already signed in to Chrome as a different user using the same Google Account.

Click the Chrome user icon in the top corner and select the user associated with the Google account you're trying to sign into Chrome from the drop-down menu.







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