Facetime doesn't work on mac os x. FaceTime doesn't work

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FaceTime is convenient because it provides owners of Apple technology with the opportunity to communicate with each other completely free of charge. The application is available on mobile devices, computers, MacBooks and even smart watches. All you have to do is activate it and start using it. Let's figure it out how to set up Face Time on iOS and Mac OS.

Pre-setting

Changing options in FaceTime is slightly different for mobile devices running iOS and computers and laptops running Mac OS. Therefore, further actions are divided into two groups.

Mobile devices

Go to the settings of your iPhone or other Apple mobile gadget. It is easy to find the FaceTime item in them. Open it and immediately click on “Your Apple ID...”. Enter the required information. Next, fill out the fields that appear.

You can make FaceTime calls both from the application itself and from the device’s phone book.

Computers and laptops

The method for enabling Face Time on an Apple PC is described in detail in our article. Let's look at the short version:

In principle, no further configuration is required. But there is an important nuance: you can connect an additional camera and microphone for a PC. But the sound and picture will be captured from the main ones. You can change input devices from the options menu. In "Video" you need to specify the default webcam, and in "Sound" - the microphone.

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The problem of activating Apple's iMessage and FaceTime services has often become a stumbling block for a number of users. And now, after the release of iOS 7, it again surfaced on the Internet and multiplied on the Apple support forum. Basically, this problem manifests itself as an incredibly long “Waiting for activation...”, but sometimes it can lead to errors. There are several ways to solve this problem, which we will tell you about today.

Set your information

Go to "Settings"
Section "Mail, addresses, calendars"
Scroll down and select “My Details” in the “Contacts” section
Choose yourself there, yes, exactly yourself

Resetting network settings

Go to “Settings” -> “General” -> “Reset” -> “Reset network settings”. Reboot your device and give it a couple of minutes and iMessage and FaceTime should work.

Sign out/sign in to AppleID

Go to “Settings” -> “Messages” -> “Send/Receive”
Click on your AppleID and log out. Then we go again.

Disable/Enable services

Well, everything is simple here. Simply turn off iMessage and FaceTime, wait a few minutes, and turn off again.

"SIMLESS" method

Disable iMessage/FaceTime (Settings -> Messages/FaceTime -> Off)
Removing the SIM card from the phone
Turn on iMessage/FaceTime (Settings -> Messages/FaceTime -> On)
Add your e-mail (Apple ID) as an address for calls/messages, if not already added.
Insert the SIM card into the phone.
Two windows will pop up about possible debits. We REFUSE in both windows.
You can now make FaceTime calls and send iMessages. But in order for your friends to be able to fully reach you via iMessage/FaceTime, they will need to add your e-mail (Apple ID) to their address book.

Well, as an option, there is a reboot. If none of the above methods helped you, then try flashing the device. If this does not help, contact your operator or service center.

Any Apple product has proven itself to be very reliable. This applies to computers, mobile devices, other equipment, and even software. But even the best solutions sometimes fail. For some people the relevant question is: Why doesn't Face work? Half on iPod, iPad or iPhone. Let's look at possible problems when using the application and ways to solve them.

Possible problems

Possible problems can be divided into three groups based on symptoms: the application does not start/crashes, problems with calls, or problems with communication and sound. In most cases, it is the second one that occurs, but there are exceptions. One of the described troubleshooting methods will definitely help you.

Option 1: The application does not start/crashes

Everything is simple here, since FaceTime is integrated into the OS. It is enough to restart the device, check the quality of the Internet connection and settings. In some cases, the solution will be to update the firmware to the latest version.

Option 2: Problems with calls

Mostly, users complain about problems with incoming and outgoing calls. First of all, you should check whether the Internet works on the device at all. The easiest way to do this is by opening any page in your browser.

There is often a situation where FaceTime does not work without Wi-Fi. The point here is the mobile traffic saving function, which prohibits calls via cellular communications. You can find out how to disable it.

To use the application, you must link your iPhone to your Apple ID. This is quite easy to do from the device settings menu. From there, go to the FaceTime section and open the “Your address...” option.

Option 3: Communication or sound problems

Malfunctions with communication or sound can be caused solely by insufficient data transmission speed of one of the interlocutors (or both). In this case, it is worth checking the network status or Wi-Fi status. Sometimes a simple reboot of the device helps.

Results

As you can understand from all of the above, problems with FaceTime in most cases (when the application is configured correctly) are associated with a mobile connection or poor Wi-Fi speed. Accordingly, these points should be checked first.

The second point is an outdated version of the operating system. In the case of mobile devices we are talking about iOS, and for computers and laptops - Mac OS. So if nothing helps you, try updating.

With the FaceTime app, you can make free video or audio calls to anyone who owns an iPhone, iPad, or Mac. You can talk to each other for free if you have Wi-Fi or mobile Internet. If FaceTime isn't working, you need to find out why. Either this is due to the fault of Apple, or for another reason. The fixing methods will help you troubleshoot FaceTime on iPhone (6, 7, 8, X) for successful video calls.

Because FaceTime is a two-way program, some of the troubleshooting needs to be done on both sides of the connection: both yours and the recipient device. Otherwise, FaceTime will report connection failures.

A user tweeted that he encountered an issue where the settings disappear and are not restored to default as soon as he closes the camera app. When you go to the “Save Settings”, “Camera Settings” menu, video modes, filters and lighting effects are saved, but live photos taken during video calls are not saved.

What to do if FaceTime on iPhone stops working?

Quick tips. Try turning FaceTime off and on again using the following:

iOS: Settings > FaceTime OR FaceTime for Mac: FaceTime > Preferences.

Make sure FaceTime is turned on and restart it:

Settings > FaceTime.
Turn the FaceTime switch to the OFF position.
Toggle the "FaceTime" switch back to the "ON" position and wait until it finishes reactivating.
When finished, try starting the FaceTime call again.

Make sure the camera for FaceTime is not limited:

Settings > General > Restrictions.
To check that the date and time are set correctly, tap Settings > General > Date & Time.
Make sure you are using the correct method to call the person.

iPhone users: Use your phone number.

For Mac iPad, iPod touch, or FaceTime users: Use your email address.

Make sure this is your Apple ID (here: ): to register FaceTime on iPad 2, iPod touch.

FaceTime for Mac must be an email address.

You can create a new Apple ID or make changes by visiting and using Manage Your Account. Stopped working on iPhone and iPad?

If your status is Verifying, click Settings > FaceTime to make sure your email address is verified. Then try turning FaceTime off and on (Settings > FaceTime or FaceTime for Mac: FaceTime > Preferences).

Users may be blocked

With FaceTame you can block users from calling. If you don't want to receive calls from anyone on FaceTime, you can block them by going to Settings -> FaceTime -> Blocked.

Here is a list of subscribers whose calls are blocked. If the person you want to call on FaceTime is on your Blocked list, simply remove them from that list.

FaceTime isn't working: Check your Wi-Fi and mobile connection

If FaceTime isn't working, the first thing you need to do is check your internet connection. Before you try to figure out if the Apple FaceTime server is down, you need to make sure that the Internet is turned on.

There are times when the Internet works fine, but there is a problem with setting up the device that does not allow you to connect:

Click Settings > Wi-Fi on an iOS device and System Preferences > Network on Mac OS X and check if the settings match your local routers.

Most cell phone networks allow FaceTime to work over cellular connections. If you want to use the connection to make calls, check: Settings > Mobile data on iPad and iPhone.

Sometimes there are some problems with the network connection. Try turning on airplane mode ON in the settings, and after a few seconds turn it on OFF. This will update your network, be it Wi-Fi or cellular.

FaceTime doesn't work on latest iOS

The first step is to make sure the software on all iOS and Mac OS X devices is up to date.

When providing the FaceTime service, Apple may change software requirements. Make sure your iOS version is up to date by going to Settings > General > Software Update.

Why FaceTime doesn't work on iOS, what should I do?

If the Apple FaceTime server is not available, you have no way to test it. Here we will show you how to check if the FaceTime app is having server problems.

Apple has its own. On the Apple System Status website, you must enter your FaceTime status in accordance with other Apple services: iMessage, App Store and Apple Music. It often happens that the power of some of them decreases at the same time.

If any services are performing maintenance, you can use the FaceTime app from the System Status web page. To do this, before starting an important video call with a client or grandparent, you need to check the operating status of the company's servers. Apple also uses the web page to report recently resolved issues with its services.

If this site turns on first for you, if you have problems with FaceTime (or any of Apple's services), you can at least find out whether it is an issue with your device or with your Internet connection.

If it turns out that the problem is with your gadget, check out our recommendations below.

Before you begin troubleshooting, you need to be absolutely sure that FaceTime not working is due to a local issue that is not visible on the Apple website. Apple's system status site may not be reporting the problem to all customers, or it may be that the website is doing maintenance every 5/10/30 minutes and your iPhone hasn't been updated yet.

Fortunately, there are some third-party websites that, citing the experiences of numerous consumers, provide the most up-to-date status information. We suggest using the services of the site, which will report on the status of Apple services, as well as other services, such as Steam. Look at the graph

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If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.

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A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

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Free diagnostics

This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.

Service repairs and delivery

A good service values your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

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Company age and experience

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
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How many masters in areas

If there are always several engineers waiting for you for each type of equipment, you can be sure:
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Technical literacy

If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.