The app store does not work on iPhone 6. Connection problems
If you still don't know, how to authorize iPhone, iPad or iPod touch and fully use one of the listed devices, then today’s post will help you complete this simple procedure. Although probably some novice users are not familiar with the term “authorization”. Therefore, I propose to find out what authorization is and why users need it iPhone phone, iPad tablet And iPod player touch.
Authorization is logging into your account by entering your username and password; this login to your account is necessary in order to. Where can I get this treasured login and password to install programs and games on my gadget? It’s simple, you need to register an Apple ID account or also called an iTunes account. The account registration procedure can be performed in three ways:
- If you already have a registered account, then using the login and password from the account you can authorize your iPhone or iPad, using the address as the login Email, and you come up with it during registration.
1. In order to authorize an iPhone without a computer, you can go to the “Settings” of the phone and select the Store section.
2. Click the “Login” button (in newer versions of iOS this section may look a little different)
3. Enter your login (username) and password for your account Apple records ID, and click the “OK” button. If your phone suddenly displays the message “Failed to connect to iTunes Store", this means the phone cannot access the Internet.
4. If you entered everything correctly, the iPhone will authorize you and you will see the “View” and “Exit” buttons, although in more latest versions The iOS Store settings menu looks a little different.
In order to sign out of your phone account, you need to deauthorize your iPhone by clicking the “Sign Out” button; this action can be performed when purchasing a used authorized iPhone. If you decide to sell or give away an authorized iPhone, it is advisable to deauthorize it.
How to authorize an iPhone in the App Store app
This authorization method also does not require a computer; the entire procedure is performed in standard application“App Store”, such an application is available on any iPhone or iPad. As in the first case, the iPhone must have access to the World Wide Web.
1. Launch standard program"App Store". In the “Selection” section, scroll the list to the very bottom and click the “Login” button
2. An account login window will appear, where we select “Login to existing”
3. Enter the login and password for your Apple ID account and click “OK”
1. Connect your iPhone (or iPad) to your computer and launch iTunes
2. After the phone (tablet) appears in the “Devices” section
3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the “Store” section
4. On the right top corner Click “Login”, enter your Apple ID (Mail), password and click the “Login” button
5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a greeting below.
After completing these 5 steps, and without missing anything, the iPhone (iPad) will be authorized.
How to deauthorize an iPhone or iPad
The simplest way to deauthorize an iPhone is to do this: go to Settings > select Store > click on your Apple ID and in the window that appears, select the “Sign Out” button (internets are not needed here)
There is also a way to deauthorize an iPhone for perverts, which requires connecting the computer to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, in the upper right corner click on the Apple ID account (aka mail), in the window that appears, enter the password and Click the “Exit” button. After completing these steps, the phone will also be deauthorized.
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Can't log into the App Store: solving the problem
If the problem occurs after updating the system, you should try the following. We enter the settings of the smartphone or tablet and go to the store tab, which we mark with a checkmark. Now you can try logging into the App Store again.
Often the problem also occurs with downloading application updates from the store. If this happens, you should go to the tab called “Updates” and wait to see if the system will resume correct operation within a few minutes. If the store does not work at all, the problem can be solved by installing another firmware. In this case, you should take care in advance backup– to avoid losing important information. If this does not help, you should try resetting the device. An even more radical method is to reset network settings.
By the way, sometimes the problem is solved even more simple method. If the user does not log into the App Store, he should start by logging out account and enter it again. Sometimes simply rebooting the device also helps. If the problem is still not resolved, you should contact technical support or service center.
What to do if the user cannot log into the App Store using Touch ID
As a rule, users of 8th began to complain about this problem. iOS versions(with the release of one of the system updates), who could no longer use the fingerprint scanner for authorization. It is also noteworthy that this situation occurs among owners of Apple gadgets around the world. How to fix it?
Go to the device settings and go to the “Touch ID and password” menu. Now enter the 4-digit password. We switch the magazine slider to the off state, after which we return to main screen. Now simultaneously press and hold the network on/off buttons and the Home key. Enter the password on the lock screen that appears.
Open the settings and go to the already familiar “Touch ID and password” menu. Enter the password again and activate the slider opposite the App Store. Now enter the ID password and confirm your actions. If everything was done correctly, the fingerprint scanner can again be used to enter the store.
Most users modern models Iphohe are absolutely convinced of the exclusivity of their devices. There is an opinion that gadgets Apple– these are the most modern, progressive devices with enormous functionality, the operation of which is not characterized by failures and many standard malfunctions of most similar phones. However, in fact, mobile phones themselves famous brand are also unreliable, like most of their analogues, differing favorably from them only due to a set of unique functions, stylish design and extraordinary functionality. By the way, the last advantage is not always the case. Everyone knows about the controversial reputation iTunes service and problems that arise when working with this application, forcing owners to take the phone to. Similar difficulties are also characteristic of the AppStore, which many users of the fashionable device constantly complain about. In this regard, we will look at ways to eliminate the most common problem with this application, providing as much information as possible on this topic.
So, the first thing you should start with if you can’t log into the AppStore is to go to your phone’s settings and check the appropriate box on the tab dedicated to the service. This will help users who updated the device system get into the store. It happens that the user cannot download updates, and the system simply freezes, which is why the device owner either disables the service or gives up trying to start the download process. In this case, you should just wait a few minutes while loading - it is quite possible full recovery systems.
Another way to fix an annoying problem on the iPhone is to flash the phone's firmware, with pre-saving current version on the computer. Also, you should not ignore the method that involves logging out of your account and then rebooting it. By the way, many owners Apple devices They note that over time the problem resolves itself, that is, it simply disappears. The only reasonable explanation for this could be the fact that the application malfunction is in no way related to the phone, but may well be caused by reasons beyond its control.
In the end, if all your manipulations are unsuccessful, you will still have to take it to a service center, at least to make sure that the problem is not in the device itself.
Every user of Apple mobile devices may encounter problems with the App Store. Sometimes connection failures occur or the App Store simply does not open. Problems with the application may appear regardless of the generation or type of device and firmware version. But every error has its own cause and, accordingly, a way to eliminate it.
Why the App Store doesn't work: causes of problems and their solutions
Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.
Connection failure
There are several ways to resolve the error, one of which will help the user
This problem often appears when downloading a new or updating an installed application. Before looking for the cause of the failure and the solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are very often unfinished and therefore may be the reason various problems functionality of the device as a whole. In case of using exactly trial version, you'll have to wait until everything possible bugs will be eliminated by the developers and it will be possible to update the device to a new updated version. If the full version of the firmware is installed on board the device, but a connection failure prevents you from installing or updating applications, you need to find the cause and a way to eliminate it.
The date and time are set incorrectly
Solution: Set the correct data, or activate the automatic date and time setting function. To set the date and time manually, go to “Settings” > “General” > “Date and Time” and specify the day, month, year and current time(or select a time zone). To automatically configure the data, simply activate the "Automatic" function.
For automatic settings data, you need to activate the “Automatic” function
Hidden information about the gadget's serial number
In the “About device” tab, in the list where IMEI, firmware version and other data should be contained serial number devices. If it is hidden or any other information is indicated where it is displayed, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after updating iOS.
Solution: Commit full reset settings to factory settings. To reset, go to Settings > General > Reset > Reset all settings. It is worth noting that a reset implies the deletion of absolutely all data on the device, after which the user will be able to set up the gadget from scratch, like new. To avoid losing important data after a reset, you need to create an iCloud backup before performing the reset. To create a backup iCloud copies you need to go to Settings > iCloud > Backup > Create a Backup.
Once the factory reset is complete, you can set up your gadget as new and restore data from iCloud backup.
Incorrect network settings
If you are using a Wi-Fi connection, there may be problems with the signal or Internet settings. The network administrator may have changed the settings, or Wi-Fi access may be restricted.
Solution: First you need to check whether the Internet is working; to do this, you can try to open the browser, and then load any Internet page. If nothing happens, you need to check the router, it may require a reboot, or may not work at all. You can also try disconnecting from Wi-Fi and using mobile Internet. If the problem remains, the reason is in the device itself.
If Wi-Fi does not load the Internet page, you can try using mobile Internet
Backup solution
There is one very simple method that very often solves the problem of connection failure to the App Store. Anyone can use it easily iPhone user or iPad. Thanks to it, you don’t have to change anything in the settings and it consists of only three steps:
Reason similar problems There may also be a jailbreak. The only way to get rid of jailbreak is to use iPhone recovery or iPad via iTunes. For this:
- Connect your device to your computer using a USB cable.
- Open iTunes, select your device.
- Click on the "Restore" button.
Search for applications in the App Store does not work
IN Lately problems are increasingly arising with the search for applications due to technical work Apple.
When trying to search for applications in the App Store, the programs simply do not appear in the results. This applies to absolutely all programs from social programs (Skype, Instagram, Facebook, VKontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).
But there is one feature - when you open the “Popular” section, programs appear in the search results and you can download them to your device without any problems. You can also download applications using direct links, and update purchased ones from the “Purchases” section.
The cause of its occurrence is still unknown, but it can definitely be called global, because it appears en masse, and not in isolated cases.
Solution: You just need to wait until the problem disappears on its own, since the cause of its occurrence has nothing to do with users and their devices. Usually the wait takes from 1 hour to 2 days.
Applications won't load or update
Stop downloading
If the downloaded application remains in the “Waiting to download” mode for a long time, you should stop the download process.
If the application is waiting for downloading, but it does not happen, pause the download and start downloading again
Solution: Click on the shortcut of the app that is waiting to download, pausing the download. Click on the app again, resuming the download process.
Airplane mode
If you are unable to download the application, you can try to resume the download process using Airplane mode.
Solution: Swipe up from the bottom of the unlocked device screen and tap on the airplane icon to activate the mode. Wait a minute and click on the same icon again.
To solve the problem, turn on and after a few seconds turn off Airplane mode
Switching to DFU mode
If nothing helps restore the ability to download or update applications from the App Store, then it’s time to try DFU mode.
Solution: To use DFU mode you need:
- Connect the gadget to your computer and launch iTunes.
- Press and hold the Power and Home buttons at the same time for 10 seconds (the device will restart during this time), until the Apple logo appears on the screen.
- As soon as the apple appears, you need to release the Power button, and Home button Continue holding until the iTunes icon appears.
DFU mode will help restore the device
iTunes will report that the smartphone/tablet is in DFU mode(recovery). After this you can press Power buttons and Home at the same time, hold for about 10 seconds until rebooting.
The secret way to restore the App Store
What could be worse than problems that prevent you from downloading applications? There are many reasons for the App Store to malfunction and there are ways to solve them. But there is also universal method fix the problem and restore correct operation of the online Apple store.
The secret method is little known among users of Apple products, but is still used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, Browse, Search and Updates. But there is no such button as “Update”, which would allow you to update yourself App store Store. But the absence of such a button does not mean that you cannot update the App Store.
In order to update the App Store online store and its content, the user needs to make 10 consecutive clicks on any of the buttons located in the bottom panel (view, search, etc.). Thanks to these actions, the tab selected by the user will be forced to reload, and all the information in it will be downloaded again.
To update the information that is displayed in one of the tabs, simply click 10 times on the desired item
Using this method will help users avoid problems with loading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant on absolutely all iOS devices, regardless of the type, generation of gadget and firmware version.
Video: force restart of the App Store
Is it possible to avoid connection failure and other errors in the App Store?
It is almost impossible to prevent errors and problems with the App Store online application store, because they arise suddenly. The only thing that can be advised to users is to regularly create backups iCloud so that if any error occurs, be prepared to reset the settings, since a reset solves most problems related to the functionality of Apple devices.
By using one of the methods to solve App Store functionality problems, each user will be able to restore the ability to download applications to their Apple gadget.
Why the App Store doesn't open and what to do
It is quite possible that there are problems in the operation of the Apple store itself - for example, if the user sees an error when launching the corresponding application, but this does not always happen. Unfortunately, official confirmation that the situation is temporary cannot always be found on the company’s website. However, it is worth trying to re-enter the store later.
Often the problem may be related to the device. First, you should try the simplest thing: log out of your account, restart your smartphone or tablet for a while and log in to your account again. To do this, open the device settings, go to the menu responsible for the iTunes Store and App Store, click on “Apple ID”, and then click “Exit”. After the reboot, enter the password and try to log in again. Often these simplest manipulations are enough to get the store up and running again.
If they don't help, you should try resetting network settings. An even more radical way is to reset the settings of the device itself - however, it is worth taking care of the backup in order to later restore all the important information contained on the gadget. It also happens that updating the firmware helps.
If the App Store does not open, the device owner can always turn to specialists for help - for example, the service technical support or your nearest service center.
Other ways to solve the problem with the App Store not opening
If the problem arose after the user updated the system, he should try the following actions. Go to settings and go to the menu responsible for the App Store and iTunes Store. We check whether it is checked and, if necessary, check it.
Some users iOS devices They complain that they cannot download updates from the Apple store. In such a situation, you should go to the “Updates” menu and wait a while. It is quite possible that the problem will disappear on its own within a few minutes - simply because the system is “slowing down”.
If you have problems logging into the store on iOS 8, you should go to the device settings, then go to the “Touch ID and password” menu and enter the password. Then they try to uncheck the App Store and iTunes Store menus and exit it. The next steps are to reboot the device and re-entry on the menu. They check the box again and try to enter the store.
Recently, many users may have noted problems with the App Store and some other Apple services. Until now, it was unclear what they could be connected with, but yesterday the situation was clarified by the company itself (which is rare, because Apple usually rarely comments on anything). As reported by the Reuters news agency, the first mass attack was carried out on the application store.
It all started in China
The Chinese have quite difficult relationships with large technology corporations (especially American ones), so they often use third party solutions. IN in this case it turned out to be in the crosshairs: the speed of downloading the program from Apple servers For Chinese developers leaves a lot to be desired, so they decided to download it from other sources.
What follows is even more interesting. Developers downloaded Xcode from file hosting services, but it was infected with a virus, with the help of which applications could collect data about users. In other words, any program created using the “unofficial” Xcode sent hackers all necessary information O iPhone owner or iPad.
The capabilities of the virus are not limited to this - in fact, it can scan the clipboard, independently open links on the device, and so on.
Apple makes a mistake
How did the moderators miss it? malicious applications? Apparently they just didn't notice hidden code in programs, as a result of which... yes, all applications ended up in the App Store.
However, Apple quickly identified the problems and removed all apps from its store that were created using fake Xcode. True, the number of victims of the virus remains unknown.
But is this the reason?
Experts believe that the App Store infection is responsible for the failures in the application store that were observed during the second half of last week. But the main stream of complaints came not from the USA or Europe, but from Russia, where users could not simply update the application or .
For some reason, the topic of transferring Russian data died down very quickly Apple users to data centers located on the territory of the Russian Federation. But this process is not as simple as it seems at first glance, and it is almost impossible to carry it out without disruptions to the system (needless to say, Apple is closing its store just to add new devices).
Since Apple is obligated in the near future, the company’s specialists may well already be working on transferring information to Russia. And this may be the true reason for the failures in Work App Store in our country. Apple, unfortunately, does not talk about this matter. Although it would be necessary.
Articles and Lifehacks
Most owners of Apple gadgets periodically encounter problems when trying to download an application from the store. Many also complain that App Store won't load. How can I fix the problem? Here are some recommendations on how to proceed.
What to do if the App Store won't load
If the user cannot log into the online store, he should try again later. However, if even after some time he cannot log in, and subsequent attempts also do not bring results, he will have to act differently.
How can I fix it? this problem? One of the famous practical ways its elimination is to activate the aviation mode for some time. To do this, you need to do the following. Go to " Control Center"("Control Center") and activate the appropriate mode, then click "Done". Wait about fifteen seconds (the error message should disappear during this time) and turn off airplane mode.
If the App Store still does not load, and there are problems when going directly to application pages (and sometimes also problems downloading updates), you should also contact technical support. It is possible that the problems are temporary. Of course, it also happens that the statistics server does not indicate any problems. However, it is still worth contacting support. Perhaps the store will reopen after some time.
App Store Loading Problems: Secret Trick
If the store does not load, or there are problems loading applications during the update process, you should try restarting the App Store in forcibly. This hidden function system that cannot be found in the settings, but you must know about it.
To reload the store, open it and click on any of the buttons at the bottom about ten times (for example, on the “Top Charts” category) until the display turns white. Immediately after this will happen forced update App Store. If the user did everything correctly, he will see not only available updates for various applications, but also an updated category. If the program freezes during the update process, the download will be paused and subsequently resumed - similar to how a torrent is paused. By using this simple trick, you can avoid many problems with the App Store in the future.