Mst personal account. MTS personal account


MTS personal account offers a service for servicing a personal telephone number by the MTS client himself. An online account for managing a personal tariff allows the company’s clients to configure available services and order additional services online from their home computer.

Main sections of the personal account review

Login to your MTS personal account - standard procedure

Managing operator services using your account is convenient and completely uncomplicated. A typical example: one family has been using the services of MTS for a long time. One day, a child took his parent’s phone without permission and, pressing buttons, accidentally reset the balance. The father had no idea about the reasons for what happened and thought that personal data had been hacked, initiated by attackers with the aim of stealing funds. By connecting to the personal account of the mobile operator and viewing the call details, it became clear that there was no hacking of personal data - the child was just being naughty. Thus, there was no need to contact technical support and waste time and nerves sorting things out!

Authorization in your personal account My MTS

You should search for the site mts.ru. The link to your MTS personal account is located in the upper corner (right). Then select the “Mobile Communication” option. A lower-case authorization form appears, where you need to enter a mobile phone number. To receive a secret combination, click on the “Receive password via SMS” banner. After receiving the secret combination of characters, you need to enter the phone number without “8” and the captcha code.
The following information will be available on the display: “An SMS with a password has been sent to the specified number. After receiving the password, you must enter the resulting combination in the “Password” field. All you have to do is click on the red “Login” button. Access to the MTS online account is open.

Thus, activating access to the personal account of the MTS mobile operator does not present any difficulties: the list of necessary operations is reduced as much as possible.

MTS PJSC is a leading operator of telecommunications services in Russia. The total subscriber base exceeds 100 million users. MTS and its representative offices provide services in the GSM standard in all regions of the Russian Federation.

Features of MTS personal account

  • The tariff is easy to change to another;
  • Activating/deactivating new services has become easier;
  • The promised payment can be activated faster;
  • SMS/MMS sending;
  • An unwanted number is easily blocked;
  • The location of subscribers is determined with a high degree of accuracy;
  • Payment cards are activated without delay;
  • The “Favorite Number” service is available;
  • The Voicemail option is controlled by the user;
  • The melody of an incoming message/call can be easily changed;
  • Your personal account is replenished without problems;
  • There is the ability to manage accrued points as part of received bonuses;
  • Paid subscriptions are promptly disabled at the client's request;
  • The user can order and receive a statement not only of the account, but also of incoming/outgoing calls.

Thus, the user has access to many functions that previously only had access to technical support representatives.

Registration of MTS personal account

MTS was one of the first on the market to develop and implement unique personal account functionality. Now, each user can manage their own mobile account online.

Algorithm of actions associated with registration in your MTS personal account

  1. We initiate a search for the site www.mts.ru using a PC browser. Subsequently, follow the “Personal Account” hyperlink located in the upper corner. In the window that opens, click on the inscription “Mobile communications”.
  2. Enter the telephone number in the required column. Then click on the active hyperlink “Receive password via SMS”. You can also receive a secret password code by sending a request *111*25#.

Login to the user account by number

  • You need to log in to the resource www.login.mts.ru. The login is your own phone number.
  • The password is received by clicking on the “Receive password via SMS” hyperlink. You can also log in to the user account using your personal social resource account.

Thanks to access to web account options, the user can significantly save communication costs by choosing the optimal tariff.

You can stay connected around the clock if you activate the “Autopayment” option.

Often the client’s expenses for MTS are financed by the employer. In such a situation, it is beneficial to agree on payments in advance by approving the appropriate schedule. This service is often used when there is a need to control the mobile account balance of children and elderly relatives. It is absolutely easy to exercise full control over the phone of a child or an elderly person through the user account.

The MTS personal account allows you to combine under a single authority management functions related to the provision of mobile communication services to all family members who have chosen this operator. To activate this service, you must activate the option on each phone. In addition, it is necessary to register the application through the Internet Assistant service.

Managing your personal account: enabling/disabling services

Now there is no need to contact the operator's technical support service with a request to activate/disable one of the services. You need to log in online to your personal account and perform the required manipulations yourself.

You can disable the service if you follow the non-anchor hyperlink https://ihelper.mts.ru/selfcare/product-2-view.aspx. The user will see a complete list of current options. By removing the cross in the corresponding square, you can disable any of the options.

You can activate the service by following the hyperlink https://ihelper.mts.ru/selfcare/product-2-add.aspx. The connection fee is indicated next to the option. After selecting the required option, click the “Next” button.

Adding another number in the MTS account

Thanks to the capabilities of your personal account, you can add several TF numbers. The only condition for the implementation of this service is the registration of numbers activated in one Russian region under one person. If the condition is met, then the “Number Management” service is now connected to the other number. There is no charge for providing the service. You can initiate an order for a service in two ways: through your personal account or by calling the TF number *111*828*1#.

Subsequently, you should follow the hyperlink www.mts.ru/nomera/, then enter the required numbers with the obligatory indication of the region, and then click on the button. “Register.” The application will be reviewed within two days, after which the service will be activated.

How to get a report in your account

Each MTS client using the account service has a unique opportunity to receive a report on incoming/outgoing calls for the six months. The service is provided free of charge. To receive the report, log in to the website www.login.mts.ru and find the “Expense Control” section, where you initiate the transition to the “Conversation Details” hyperlink. After performing simple manipulations and indicating the boundaries of the period of interest, the client will receive a full report with the data displayed on the screen or by sending the requested information by email.

Registration of bonus points as a gift

The accumulated points within the framework of received bonuses can be presented to family, friends, acquaintances, using the capabilities of your MTS personal account. In the menu, look for the “Give Points” section, then indicate the number to which the delivery will be made, and enter data on the number of points. By clicking “Send”, the user will transfer the accumulated bonuses to another subscriber, who will receive an SMS message with a password.

Deleting your MTS personal account

To delete your personal account, you must formally contact your mobile operator regarding termination of the contract for the provision of MTS services.

Checking your personal MTS balance online

The rhythm of life of today's realities is constantly accelerating, there is a demand for the rapid exchange of information, which leads to the improvement of mobile technologies and gadgets. Thanks to the high level of services offered by mobile operators, fulfilling many of the requests of a modern person is greatly simplified. Now you don’t need to contact technical support for every issue or dial another number to activate another service. Many options have become available via online request. One of these popular requests today is an application to check the balance of a mobile phone account.

Online access to your phone balance through your MTS account

According to statistics, to request a phone balance, most subscribers use a USSD code, which is often forgotten and often lost. You can avoid such risks if you use the Internet Assistant function. To do this, log in to your MTS personal account on the mts.ru website and click on the “Receive password via SMS” banner. You need to indicate your number to which an SMS with a code will be sent. The sender's code identifier is 3339. All that remains is to enter the secret code and gain access to the necessary information.

Checking your balance in your My MTS account

Through MTS personal account online it is not always possible to check the balance. In such a situation, the easiest way to achieve results is in the traditional way, by making a direct request from your own mobile phone. The algorithm of actions here is as follows: you need to send a request by initiating a set of characters in the form of the following combination –*111*23#. Soon, the user of MTS services will receive a code combination of characters, thanks to which you can follow the “Account Status” link that opens.

To quickly activate a user account initiated from gadgets, there is another way to check the balance. You should activate your user account on the website pda.mts.ru, indicating your own TF number. The account status will be available after the SMS text message arrives.

The positive side of the above methods of checking your balance is the fact that the service is provided free of charge, which is especially important if you have a zero balance.

Find out the remaining traffic through MTS account

A modern mobile phone is not just a means of long-distance communication between remote subscribers. The phone has turned into a full-fledged multifunctional gadget that offers many options to its owner. Thanks to your mobile device, you can view email messages, communicate with friends and new acquaintances on social networks and forums.

With the help of the front camera, a video communication service has become available, which is especially important for communicating with business partners and relatives. However, the increased possibilities of Internet communication require keeping all mobile traffic under constant control. MTS, understanding the problems of its customers, is always ready to provide the necessary information regarding user traffic upon request.

Checking traffic status online through your MTS personal account

  1. By dialing the appropriate phone number, the MTS client will receive guaranteed access to communicate with the operator. You won’t have to wait long; as a rule, the operator will contact the client within a few minutes. Thus, by contacting the operator, you can always get information about unused traffic in the most efficient way.
  2. The MTS traffic status will become available if you send a request in ussd format in the form of *100#. After typing this combination of numbers and symbols, you must finally press the call key, after which the request will be sent. After a few seconds, a message will be sent to your phone with the requested information.
  3. By logging into the MTS website using your login, you can access the remaining traffic in the MTS section of the “My Account” account.
  4. Often, even the proposed options for getting acquainted with the rest of the traffic are not interesting to the client, who simply does not have the time or desire to perform a number of manipulations on their own.

An effective solution to the described problem can be considered visiting the company’s representative office in your city and receiving direct advice from employees. After familiarizing yourself with the proposed options for obtaining data on the state of MTS traffic, the client can make an independent choice in favor of the best and most profitable of them.

Contacts:

MTS support service throughout Russia: 0890

For phone calls from mobile and landline numbers: 8 800 250 0890

For calls from abroad: +7 495 7660166


It will be important for all MTS customers to know that today they can manage their communication services independently and remotely. No, you don’t have to download any separate or complex programs, much less buy them.

After issuing a SIM card, you just need to register as an existing subscriber on the official website of your MTS.ru personal account - https://login.mts.ru. After this, you will have access to a variety of functions for setting up communications, connecting services and monitoring your phone account directly via the Internet.

How to register on the official website of your personal account MTS.ru

Not everyone has good skills in working with online services. For some, this is some kind of innovation. Therefore, MTS, which tries to achieve the highest level of service for its subscribers, has made the personal account and the procedure for creating it simple and clear.

Here are the steps you will need to do to register:
- Log in from any modern browser to the official website of your MTS personal account. We indicated his address earlier in our article;
- Receive a password via SMS by clicking on the corresponding button on the screen;
- Enter your login (this is your phone number without the “+7” prefix) and the password you just received into the empty fields that you will see in front of you.

What actions can be performed in your personal account on the official website of MTS.ru

Some of them are based solely on obtaining information. Agree, not everyone can so easily control their mobile communications expenses or determine which functions are currently connected and which are not yet.

Therefore, the service’s capabilities for ordering details of calls, messages and access to the Internet, viewing subscriber statistics, a list of his services, and recent expenses are very important.

The other part of the functions is of a slightly different nature. With their help, you can, without visiting a communication salon and without the help of specialists:
- Select a new tariff plan yourself and apply it to your current number online. True, a very small fee is charged for such an operation;
- Connect new services or small options. This may apply to an Internet traffic package, unlimited SMS or MMS, profitable minutes of calls in roaming, and so on;
- Disable services and options that are no longer necessary;
- Top up your personal account by non-cash method, for example, by making a transfer from a bank card;
- Go to the “MTS Online Store” section, get acquainted with the range of products, make your own online order and much more.

MTS offers its customers the widest possible options for managing their accounts, providing the ability to connect various functions and options. You can manage your phone number using your personal account, which is a self-service tool. We’ll tell you in more detail how to create and use such a personal account.

Possibilities

Your personal account is your section on the website where you can change your tariff plan, disable or connect services, set ringtones, top up your account, receive statements and call details. In the personal account, the user has the opportunity to perform various actions that consultants offer through the help menu.

It should be said that the functionality of using your personal account is so wide that most users use its tools to optimally manage their own phone in MTS.

How to create a personal account?

Registering and obtaining such a personal account will not be difficult. First, the subscriber must receive a password. On the operator’s website, in the registration form, you should fill out all the data, after which MTS will send you a small message to your phone, which contains the password for authorization in your account. Next, you can authorize through the official MTS website, after which you will gain access to your personal account.

If you use a modem, then logging into your account will not be difficult. You need to go online and then visit the MTS website. The browser will automatically log into your personal account, after which you will have full access to the functionality. Logging into your personal account via a mobile phone, smartphone or tablet works in a similar way. You will only need to subsequently change the simple password that was generated by the system and remember it.

Using your personal account does not present any difficulty. In the main window we can view our balance, the availability of bonuses, tariff plan and connected options. There are also special windows for managing voicemail options. Through the Internet assistant, you can perform the corresponding operations with your personal account.

All operations on the account are performed in your personal account in the “Service Management” section. You can top up the account of other MTS subscribers. Here you will also find an Internet assistant that will make it easier to use the Internet on your phone.

In the “Service Management” section you can find out your current tariff plan, and if you need to change it to other offers. Please remember that there are certain restrictions on how often you can change your tariff plan. Here you can also order a duplicate of a lost SIM card or block a phone stolen from you.

The section with sending SMS is of great interest. Here you can find all the short text messages that were sent from your phone number. This will provide complete control over the use of mobile communications.

When working with your personal account and being in the “Service Management” section, be careful, as if you are careless, you can activate various services that will debit money from your phone.

Is it possible to delete a personal account in MTS?

MTS does not suggest such a possibility. However, if you do not need your personal account, you can set the most complex password and no longer use your account. Upon termination of the contract for the provision of mobile communication services, the subscriber loses the ability to access his personal account.

Conclusion

As you can see, using your personal account is not difficult, while the available tools allow you to quickly and efficiently manage your own account with the MTS mobile operator, connecting and disabling various options, changing tariff plans and viewing all your calls and SMS messages. Using your personal account is completely free, you just need to first register on the MTS website and remember the password sent to you.

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Thanks to the updated functionality, if you have questions or problems, you no longer need to call the operator on the line or personally contact the communication shops.

MTS has provided its subscribers with a convenient service called Personal Account. All you need to independently manage the functionality of the SIM card is access to the Internet.


A simple authorization procedure will provide access to unlimited SIM card functionality. Each subscriber who takes advantage of this opportunity will save his time waiting for a connection with an operator or making a visit to a communication salon.

This convenient self-service tool will become an indispensable assistant for those people who want to have complete, 24/7 control over their mobile communications. MTS Assistant allows each subscriber to easily and quickly:

  1. change the current tariff to any other;
  2. top up your phone balance for yourself and other subscribers;
  3. connect and disconnect voicemail;
  4. manage connected/disconnected services;
  5. send an SMS or MMS message to another subscriber;
  6. activate a special service;
  7. determine the current location of another subscriber (with his consent);
  8. change and delete the melody on;
  9. disable/connect subscriptions to paid services;
  10. add favorite numbers to the list;
  11. gain access to the account.

Registration in your MTS personal account

Virtual self-service systems such as Personal Account appeared and began to be used not so long ago. The mobile communications company MTS was one of the first to ensure that its subscribers had complete freedom of action in managing their number without leaving home.

Connecting your MTS Personal Account is quite simple. All that is required for such an operation is the subscriber’s phone number, as well as any mobile device or computer with Internet access.

Sequence of actions to enter your Personal Account:

  1. Connect to the Internet and open any browser.
  2. Open the official MTS website www.mts.ru.
  3. Click on the “Personal Account” link.
  4. Select "Mobile Communications".
  5. Enter your phone number.
  6. If you have a password, enter it; if not, click on the “Receive password via SMS” link.
  7. Please enter your password.
  8. Click on the “Login” button.

Attention! You can obtain an authorization code in another way. To do this you need to dial the USSD command * 111 *17 # and press the call button. The digital combination for logging in will be sent to your phone within 1 minute.

How to use the Personal Account service and gain access to this convenient MTS service, read in the following sections.

How to change login and password in your MTS personal account

You can restore access to your personal account if you lose your password by re-requesting the password by clicking on the link “Receive password via SMS” on the authorization page

What to do if your MTS personal account is hacked

Hacking an MTS personal account is practically impossible, since to authorize the user each time he will need to enter a unique code sent as an SMS to his number. Despite this, subscribers are advised to:

  1. Pay attention to the contents of your browser's address bar.
  2. Always log out of your Personal Account after working on someone else’s device.
  3. Do not disclose your password to strangers.
  4. Do not allow other persons to enter your Personal Account, even in your presence.
  5. Set only complex passwords that are difficult to guess and guess.

If you suspect that your Personal Account has been hacked by attackers, you must immediately replace your password with a more secure one. After which you need to contact the MTS service center employees as soon as possible through the hotline or feedback.

Login to MTS account

Login to your MTS TV personal account

The MTS personal account is a universal tool that allows you to easily and simply manage not only mobile communications, but also connected satellite or linear television, the Internet and other services. You can log into your MTS Television Personal Account in just a few minutes.

First you need to log in. For interactive TV, the login will be your phone number (link to the resource https://login.mts.ru/amserver/UI/Login), and for linear - the digital code from the contract concluded with the company ( https://lk.ug.mts.ru/#/auth/login). The password must be obtained in advance from the technical support service using a toll-free number. 0890 .

Using your Personal Account, you can find out the account balance, view your current tariff, and connect/disable additional service packages.

Attention! If the subscriber was not informed of the password or it was accidentally lost or forgotten, then in this case you can always contact the support service to get a new one. The operator will ask for passport details, as well as the contract number. After this, a message will be sent to your mobile phone with a new password to enter your Personal Account.

Login to your personal MTS Internet account

Each subscriber who uses the company’s services can log into the MTS Internet Personal Account. This useful feature will help you always monitor the status of your account, check your current tariff plan and, if desired, change it, order additional megabyte packages and much more. To connect or disconnect the MTS Home Internet service, you need to leave a request by calling 8-800-250-73-75 or by filling out a special form at official website.

Thanks to this service, at any time of the day you can find out about profitable promotions, manage connected and disconnected services, and also review the statistics of your expenses for connecting to the Internet. Thanks to the operator’s expanded functionality, subscribers are given the right to log into their Personal Internet Account using their personal account. This service has been introduced for the greater convenience of several owners of a single Personal Account.

Login to MTS satellite and digital TV account

MTS provides its subscribers with access to high-quality home cable television. You can also manage this service through your Personal Account in a special section. The login for logging in can be the number of a previously concluded contract or a mobile number linked to the account.

MTS personal account settings

Each user of MTS services can set up a Personal Account based on their individual needs. At any time of the day, you have access to the ability to change the current tariff, connect/disconnect services, change the melody on the dial tone and many other functions. There is no fee for using your Personal Account.

In addition, users can configure the option for their child. This function will allow you to set up a tariff plan on your child’s phone, add unwanted numbers to the “black list”, control the account balance, connect/disable paid services, and even monitor the child’s location.

If all your family members use the services of MTS, then you can combine all the numbers and create one common Personal Account for them. This service will help you monitor the status of the accounts of all household members, as well as, if necessary, connect/disconnect paid services.

To create a unified Personal Account, you need to separately activate a special option on each phone and write a corresponding application through the Internet Assistant system.

Managing services in your MTS personal account

Your personal account will become an indispensable assistant in quickly managing your account. Disabling or connecting services becomes possible in just a few clicks:

  1. Open the official website of the MTS company.
  2. Log in to the system using the username and password from the SMS message.
  3. Enter the link in the address bar https://ihelper.mts.ru/selfcare/product-2-view.aspx and follow it.
  4. You will see a complete list of all previously activated services. To disable the desired option, just click the icon with a “cross” sign opposite the desired service.
  5. To activate the required service, follow the link https://ihelper.mts.ru/selfcare/product-2-add.aspx. After this, you will see a list of all the options that can be activated for your tariff plan. The cost will be indicated next to each item in the list.
  6. To connect, simply click on the required service, after which you need to click the “Next” button.

Mobile and full version of your personal account

Depending on the device on which authorization occurs, each subscriber will have access to a mobile and full version of the Personal Account option. For smartphones and tablets, you can additionally download a special free application: App Store, Google Play or Windows Store.

How to delete your personal account

There is only one way to delete your Personal Account - by terminating the service agreement with MTS, thereby losing access to your SIM card. However, if you are not ready for such a drastic step, then you can do this:

  1. Just forget about the existence of your Personal Account;
  2. Create a complex and long password that you will not be able to remember the first time, and then exit your MTS Personal Account.

Advice: If you wish, you can always restore access to your Personal Account by contacting the operator and changing the previously set password.

The mobile operator’s “personal account” gives the subscriber full control over his number.

When you log in to the main page of the site, you can see the name of the person for whom the SIM card is issued, phone number and balance. Below are several groups into which this service is divided. The most important of them:

  1. My account. The balance and current tariff are located here. In this section you can top up your balance and get a statement of expenses.
  2. My services. This part of the screen shows all connected services that can be activated and suspended with one click on the virtual “switch”.
  3. My Internet. Everything about the state of your mobile Internet: tariff conditions, the amount of traffic available at the moment, offers for connecting “Turbo buttons”, if available.
  4. MTS Bonus. Here you will see the status of your number's bonus account. Here you can view the history of debits and charges, as well as spend available points on services, a list of which is given here.

In addition to viewing the status of your number, this service also offers the ability to control your tariff plan and connect the necessary services. So, from your MTS Personal Account you can:

  • view your account details and receive a statement of expenses;
  • change your room rate;
  • connect new services or cancel previously connected ones;
  • block your phone number.

You can also manipulate payments, mobile Internet and other MTS offers. The MTS Bonus program also allows you to control your personal account. However, first you will need to log into your MTS personal account.

Registration and first login

Before you start using your Personal Account, you need to gain access to this service. To enter your Personal Account, you must enter your login and password. In this case, your phone number is used as a login. MTS offers service users a personal account and login by phone number without entering a password. We’ll return to this below, but first let’s figure out how to find out the password for your personal account.

  1. Log in to the official website of the operator - www.mts.ru
  2. At the top right of the page you will see the “My MTS” link. Click on it and select “Mobile communications”.
    You will be redirected to the login page where you will see a login form and a “Login” button. There you will see two lines: “receive password via SMS” and “Log in via”. Now we are interested in how to log into your MTS personal account using your phone number.
  3. Click the “Receive password via SMS” button.
  4. Enter the character set shown in the picture in the input field.
  5. Wait for a message from MTS with a login password.
  6. Enter the received password and click the “Login” button.

Done, authorization was successful, and you now know how to get the password. You can use this password for further authorization on the site. However, you don't have to log in with this password every time - you can easily change it on the account settings page.

If the password for the page has slipped your mind, getting a new one will not be difficult. This can be done by repeating the steps suggested above for the first login to the site.

Login without password using phone number

To use this service, receiving a code from your phone is not necessary. Below we will tell you how to enter your MTS Personal Account without a password using your phone number. To do this, we will need to use the “Login via” button, which is located on this page directly under the “Receive password via SMS” button.

You will be able to use one of the four proposed services for authorization in your “Personal Account”. This can be an account on one of three social networks - VKontakte, Facebook or Odnoklassniki. If you have a Microsoft account, you can use that to sign in as well. To do this, follow a few simple steps:

  1. Enter your phone number in the number entry form.
  2. After skipping the password entry form, click on the icon of the service whose account you decided to use to log in.
    A page will open in a new window requesting access to your account from the MTS Personal Account application.
  3. Allow access to your account.






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