Mozilla Thunderbird: problems and solutions. Mozilla Thunderbird: Complete User Guide


Mozilla Thunderbird is one of the most popular solutions for working with email correspondence.

  • The main income of open source products is advertising, which is also found in Mozilla Thunderbird.

Advice! In the next settings item, we will be asked to create an account on the gandi.net service. This is not the most convenient service, and it does not have a Russian-language interface, so we select the “Skip this and use my existing mail” option.

  • In the next window, we will need to indicate the address and password of an account already registered on any service, as well as enter a name that will be automatically attached as a signature to your letters ( this function may be disabled in the future).

  • For most popular services email correspondence Mozilla Thunderbird will automatically select necessary settings, you just have to choose between IMAP and POP3 message forwarding protocols.
    The difference between them is that when using POP3, copies of emails are stored on your hard drive, which allows you to use the client even when there is no Internet, but this can take up a significant amount of your computer's memory.
    Since Wi-Fi and high-speed Internet are now widespread, it would be more advisable to use IMAP.

  • On this basic settings finished. All you have to do is wait a few minutes for the program to download all messages from the server.

Managing anti-spam filter and anti-phishing protection

IN modern internet there are a large number of annoying advertisements and various malware, so the Mozilla Thunderbird email client has built-in anti-spam and anti-virus protection that can be activated as follows:

  • Click on the control icon (three bars in the right corner of the program control panel), select “Settings”, and then go to the protection tab.

  • In the anti-spam tab you can specify what to do with advertising messages(delete or move to the Spam folder), automatically mark them as read, and also activate the built-in adaptive filter that will recognize advertising mailings and place them on the spam list.
  • The “Fraudulent emails” section makes it possible to activate a function that notifies the user that the sent message may be phishing.

  • And the “Working with antivirus” tab will allow you to give your antivirus program access to scanning emails, which will provide you with an increased level of protection.

According to this, mail client the default for Ubuntu 11.10 will be Thunderbird instead of Evolution. I've been using Evolution with Ubuntu 9.10; I always used the default apps because I thought they were recommended.

Why is Thunderbird the new default email client instead of Evolution?

Related to "Why did Thunderbird replace Evolution in 11.10?"

Evolution pro"s:

  • Good desktop integration already (eg messaging menu and app)
  • Integrated with existing translation infrastructure for developers on the launchpad
  • Default calendar functionality and desktop integration
  • Support contact synchronization with U1
  • Synchronizing contacts with GMail
  • The GNOME release process is better aligned with our 6 month cycle
  • Exchange support (not sure how well it works, but it exists)
  • Outdated and confusing interface
  • Historically quite slow and unstable (though it's better now)
  • The user interface is quite poor for netbooks and other small form factors
  • I'm not sure what additional functions Evolutions are important to our target users

Thunderbird pro"s:

  • Responsive and active
  • A familiar brand for users moving from other operating systems that has the same benefits as Firefox delivery
  • Lots and lots of extensions and a very rich extension infrastructure
  • Initial setup account so intuitive
  • I like the tabbed interface ;)

Thunderbird con:

  • Translations not integrated with Launchpad (we have the same problem with Firefox)
  • Desktop integration (no messaging menu or app)
  • No exchange support (not specific to lightning: there is a valid lightning data provider, http://gitorious.org/lightning-exchange-provider/pages/Home)
  • Calendar support is only available through the addon (Lightning) and is not integrated with the panel clock
  • No synchronization GMail contacts or U1 (although GMail contacts support is available via addon)

And adding the entire result in favor of Thunderbird seems.

Here are the results of the Thunderbird & Evolution User study in pdf - the format in which they based their conclusion on the change.

About canonical Thunderbird & Evolution usability testing

Canonical conducted usability testing between both email clients to see which was more user-friendly. The results can be seen on Canonical's design blog.

Both Evolution and Thunderbird are great apps. The fact that Ubuntu will switch to Thunderbird as its default email client shouldn't be seen as discouraging use of Evolution. It will be just as affordable, easy to install and well supported.

But setting up Thunderbird makes setting up an account much easier Email, and this is important. It's also easier to use in many ways. And I was an Evo-freak and lived with it for a few years, but I really love Thunderbird as an email client. It has some features that the Evo just can't compete with in my humble opinion.

Another thing is that Thunderbird is also well supported on Windows, and since we are now getting support for Ubuntu One on Windows, I think it will be nice to sync contact details and bookmarks from both operating systems (and others in the future). For example, for people with dual boot it's great. They simply install LibreOffice, Firefox and Thunderbird on Windows along with Ubuntu One, and of course they can just reboot and still have their files, tools and other data just as available. The same goes for people who take on work, such as students or employees. Interoperability is key if Ubuntu is to truly hit the masses, and using Thunderbird by default helps in this regard, as well as making Ubuntu easier to use.

Re: Calendar

While ReminderFox is not integrated as an add-on, it still works well enough for the few calendar applications I have in Thunderbird.

Re: Evolution vs Thunderbird

I think it's all a matter of preference. Personally, I always chose Thunderbird, on Linux or Windows. I don't like Evolution as I found it too clunky and reminded me too much of Perspective, which I kind of hate.

I found Exchange Thunderbird support with this extension: https://exquilla.zendesk.com/home

It works very well (download from this place is newer than the addon on the mozilla addons site).

Works much better than evolution support.

Mozilla Thunderbird is a free multi-platform email client that will allow users to exchange messages with friends, family and work colleagues. by email. Thanks to its wide functionality this program can be used both at home and at work, and thanks to special extensions and additions, it can be easily customized to suit your own requirements. Let's figure out how to use Thunderbird and what functionality The client offers us immediately after installation.

Thunderbird is part standard set programs in most modern Linux distributions, so most often does not need installation. If you don’t have this program by default, then you need to open a terminal and enter in the line:

sudo apt-get install thunderbird

After this, confirm the installation of the program and wait until all procedures are completed. Stable versions always available in basic Linux repositories, so connecting additional resources is not required. Thunderbird can also be installed through the application center (Ubuntu, Mint and other distributions aimed at the average user).

Since Thunderbird is available on all modern operating systems, the email client can be installed on Windows and even Mac OS. To do this, just follow the link https://www.mozilla.org/ru/thunderbird and download the appropriate installer. The official website will automatically detect your OS and select the most optimal version. The subsequent setup process looks exactly the same as in Linux.

Program interface

Externally, Thunderbird looks like most similar programs. By default, the left side of the window contains all your mail folders, and on the right are message previews, links to RSS feeds, news groups, and much more. The menu bar contains links to the most popular user actions, such as receiving mail, filtering, The address book, chat and filter by tags.

All these elements can be edited and changed based on your own preferences. Just click right click mouse and select in context menu"Customize" item.

How to set up Thunderbird

Setting up Thunderbird is one of the most important stages. The program contains many functions that may be difficult to understand at first, so after the first launch we are greeted by a special wizard. On at this stage you can register a new one Mailbox, and use an existing one.

After clicking on the appropriate button, setting up mail in Thunderbird will begin. Here you just need to enter your e-mail, name, which will be displayed on the left side of the window, and password.

After entering the data, Thunderbird will check your credentials and, if possible, adjust the necessary settings for connecting to postal service. Here the user can choose which protocol to use - IMAP or POP3. The first one provides remote access to letters on the server, the second one will download all letters to the PC.

Using corporate mail or a little-known service provider, you will need to enter the parameters for sending/receiving messages yourself using the " Manual setting" As soon as the data is entered, the program will automatically check the configuration and you can get started right away.

If you use several accounts, then click the menu button in the upper right part of the window, go to “Settings - Account Settings” and in the lower left part of the window select “Add account”

After this, carry out the setup according to the same scheme as before.

Synchronizing emails

Initially, Thunderbird downloads all emails and folders that are on your mail server, but in the future the user can independently choose which folders need to be synchronized. To do this, click on the account name on the left side of the window and open its settings.

Navigate to the Sync & Storage category and then select the settings that best suit you. In the "Advanced" menu you can check specific folders for the account, messages from which will be sent to your computer.

When finished, click the “Ok” button, and to ensure that all subfolders are displayed correctly, restart the client. Settings Thunderbird mail at this stage can be considered completed.

Searching for messages in folders

Searching in Thunderbird can be done using either the string quick input, so quick filter. To find the desired contact or message, just start typing the word in the appropriate field.

The search system in Mozilla Thunderbird is clear and accessible even to users who have not previously worked with the program.

Creating mail messages

There are several ways to write a message in Thunderbird:

  • click the “Create” button in the main program window, and then enter all the necessary recipient data;
  • right click on the address desired contact and select “Send” in the context menu.

The message creation window is a simple editor with basic capabilities. The user can attach files to the letter, select the size, color and type of font, and also add emoticons to the letter.

It is worth paying attention to several recipient input fields - here you can select several recipients at once, as well as add hidden copies, which will be sent to individual mailboxes.

Working with contacts

Using Thunderbird is made easy by its extensive address book. To add new contact you need to click on the name of the sender/recipient with the left mouse button and select the appropriate item.

If you have not previously sent or received messages to a particular recipient, you can add it manually through the “Address Book - Create” menu. The contact card contains all necessary information, and if necessary, it can even be supplemented with photography.

Expanding the capabilities of Thunderbird with add-ons

Working with Thunderbird is made easier by the ability to modify the program to suit your own needs. To do this, the developers have created a whole add-on center where users can find all the most useful extensions, ranging from design themes to almost separate programs.

You can find the update center by clicking on the “Menu - Add-ons” button. The most popular plugins will immediately appear in front of you, and if necessary, you can open full version a site where everything is divided into categories.

Good day, dear readers and other individuals.

I thought and thought and suddenly realized that by some unknown miracle I had bypassed the mail topic. No, of course, I wrote briefly about , mentioned about , and on Twitter I talked a little about my love for , but from a programmatic point of view, I forgot to devote time to any particular email client. Strange. I'm correcting myself :)

As you already understood, today we will talk about mail, or more precisely about a program that allows you to receive, store, sort this mail and generally do a variety of indecent things with it. Many of you will certainly be surprised, they say, why do we need a program if modern world everything has long been integrated into the browser level - just go in and use it.

However, as an old-school person (my email started back in Windows 2000) and just a professional, I believe that email clients have a number of advantages over browser-based solutions. I will tell you about them (advantages) (and even show you a little), and also, in fact, I will teach you how to install, configure and powerfully use such a wonderful email client as Thunderbird.

Advantages of local mail over browser mail

Before we begin, as promised, I will first talk about what I see as the advantages of local, so to speak, software mail from the one that lives in the browser.

Firstly, it does support several boxes at once and in different services. I don’t know how it is for anyone, but I have more than ten email"s that live on the heap different domains: @gmail, @mail, @yandex, @website and so on. Naturally, running from box to box in the browser, even if I have direct bookmarks made on them, will still be torturous: while you log in, while you check everything new, while you reply... It’s long and tedious.

Next, of course, is functionality. Whatever one may say, the mail that lives “on the other side” will always be far from local installed program. The point is that the same Thunderbird, as well as Firefox, contains a bunch of plugins without which, personally, I can’t imagine working with mail at all. There is mail markup, quick replies (with one click on the keyboard) using pre-prepared templates, normal linking to an organizing calendar, and a full-fledged address book with the ability to fill it out yourself different information and notes (as well as clear export), and an amazing (in terms of quality, clarity and convenience) message search, and clear support RSS, and all sorts of external amenities like design styles, fonts, buttons, etc., etc.

In general, there is a lot of stuff that mail sent to the server side (i.e., to the browser) still needs to grow and grow. By the way, a complete selection, from me, of powerful plugins for Thunderbird it will be, but later, and will be released either as a separate article or in several (ala the way they are released for Firefox).

@mail
Connection security: STARTTLS
Port (for POP): 110

@gmail And @yandex
Connection security: SSL/TLS
Port (for POP): 995
Authentication method: Normal password

When finished, you can press the button " Retest"..

AND " Create an account"(after testing is completed). The wizard will check the password and, if everything is correct, create an account, after which we will see something like this:

Now let's configure where our mail will be stored on the disk.

Mail file storage location

It is better not to leave the initially proposed path, because it is buried somewhere in the depths of the system and, in case of problems with it, it will not always be possible to find and restore the folder later, and therefore it would be good to designate your own, which is what we will do now.

On the "tab" Local folders "press the button" Review" and set the folder we created, say, with the name _mail somewhere on the disk. Having done this, click on " OK".

Of course, you can set up various rules for this very sorting (the default is “by date”, but there are also a variety of options, for example: “by sender”, “by topic”, etc., which, I think, you have already seen on screenshot before last).

Message filters in Thunderbird

We've sorted out the visual sorting. Let's look at filters and try to create some of them.


Let's say that we receive a huge number of emails with a mention in the subject line of a certain website " Notes from Sys.Admin"and we want all these letters to be placed in a folder we created in advance @from_site(the folder is created by right-clicking on, say, the “Inbox” item). To do this, go to " Menu - Message filters".

Here we select from the drop-down list the box for which filters will be applied, and then click on the button " Create".

In the window that appears, fill in the appropriate fields, namely:

  • Filter name: enter something that will let you know what the filter is
  • Topic content t: in this example I enter " Notes from Sys.Admin"
  • In the field, move the message to: Select the folder we created from the drop-down list. In my case it's @from_site

Done, press the button " OK". You can immediately check the operation of the filter by selecting for the field " Run selected filters in a folder" folder where we want to apply the created filter (in in this case this is "Inbox") and click on the button " Launch".

If everything was done correctly, then all mail will be sorted in accordance with the rule you specified.
Naturally, as in the case of sorting, you can create filters of very different directions and variations, and you can configure filtering according to several rules at once, for which you use the “+” button in the list and set a new rule.

Over time, when you set up all the filters you need, you will be terribly pleased with how significantly your comfort when working with mail has increased.

Afterword

That's how things are.

It turned out quite voluminous, but this is not the end :) Especially for Thunderbird, as under Firefox, there are various useful extensions designed to make your life more convenient, but we’ll talk about them next time.

Stay with the project and you will learn a lot of new and useful things;)

As always, if you have any questions, additions, thoughts, thanks, etc., I will be glad to hear them in the comments to this post.

Mozilla Thunderbird users sometimes encounter problems that don't always have obvious solutions. Mozilla Thunderbird errors occur due to a number of factors that are not always caused by user actions. In this manual we will look at the most famous of them.

Mozilla Thunderbird does not send messages

In case there is a sending error Mozilla messages Thunderbird should be checked first SMTP settings for outgoing correspondence. Select the account that is not working, right-click on it and select “Options” - “Outgoing Mail Server”. Make sure that the server settings listed at the bottom of the panel match the settings of the provider providing the service.

To know current settings server can be found on the website https://support.mozilla.org/ru/ in the appropriate section.

If the information is not there, it can be found on the official website mail provider– usually in the user support section.

Make sure the correct SMTP server is used. Click on the main menu button, then select “Settings” - “Account Settings”.


It is important to remember that the services of one provider do not send correspondence to another - for example, the Yandex SMTP server does not work with by Gmail and vice versa.

Check your firewall settings, firewall or antivirus software - they may prevent Mozilla Thunderbird from accessing the Internet. Disable all protection for a short time and try sending a test letter.

Check to see if Mozilla Thunderbird is not working due to blocking on the part of your Internet provider. It is known that many providers block port 25 for security reasons, so you have to use others. Information about blocking can be obtained from the provider’s technical support.

If the above methods do not help, try removing the SMTP password and changing it to another one. Don't forget to set the same password in your mailbox settings.

Messages do not arrive in Mozilla Thunderbird

When do they arise? Mozilla errors Thunderbird receiving correspondence, you should do all of the above. Generally, these methods work in most cases. However, if the problem cannot be resolved, it is recommended to take the following steps:

  • Check the availability and functionality of the Internet connection - the problem may be on the provider’s side;
  • If your email provider's web interface is working correctly, the problem is related to incorrect settings Mozilla Thunderbird;
  • Make sure that your email provider account password has not been changed by you or others;
  • If Mozilla Thunderbird has recently been updated, access may be blocked by your antivirus or firewall.

If you do not receive all the correspondence, but along the way they get lost somewhere important letters, check your email provider's antispam filter settings. Maybe, postal services they simply do not allow such messages to pass because they contain links or attachments of a certain format. Also, check your antispam settings in Mozilla Thunderbird itself, especially if you created your own additional filters or blocked some respondents.

Links in messages don't work

Unlike some similar programs, Mozilla Thunderbird inserts clickable links when creating messages that you can follow. When you insert a link, it will be styled accordingly (that is, highlighted and underlined), but when you click on it, nothing will happen. When you type a link in the body of an email, it appears as plain, unformatted text. This decision was made by the Mozilla Thunderbird developers specifically because of the features of editing links. They are activated only after sending a message or saving it in drafts.

Go to “Start” - “Control Panel” - “Default Programs”.


Click the “Set default programs” button.


Check the list to see which browser is used by default (and whether it is used at all).


If this method does not help, you should check if Mozilla is causing this error. Thunderbird installed plugins. To do this, you need to launch the mail client in safe mode(restart and hold Shift when starting the application). In the window that appears, check the “Disable all add-ons” checkbox.


If links open in safe mode but not in normal mode, Mozilla Thunderbird is not working correctly due to one of the add-ons. It remains to determine why exactly. To do this, you can disable them one by one in the add-ons control panel, checking the functionality of the links.


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