Is it possible to block an MTS number? Blocking a SIM card in the office of a mobile operator
The need to block an MTS SIM card may arise due to the most various reasons. For example, the basis for such a measure could be the theft or loss of a phone. In addition, many subscribers are thinking about how to block an MTS SIM card when they plan to change operator cellular communications. Just throwing away a statue of a SIM card is not the best thing The best decision, especially if they are linked to a phone number bank cards, accounts social networks or some services.
Methods for blocking a SIM card will vary depending on the specific situation. If the SIM card that needs to be blocked is in your hands, then the most convenient methods will be to use special teams. When the SIM card is lost along with the phone, completely different methods will be used to block it. As part of this article, the editors of the site will tell you how to block an MTS SIM card under a variety of circumstances. 
Temporary SIM card blocking
You don’t plan to use MTS services in the near future, but the eternal blocking of the number does not suit you, since there is a possibility that in the future you will need this SIM card again? The ideal solution for you would be temporary deactivation of the MTS SIM card, available as part of the service “ Voluntary blocking».
- Attention
Activating the “Voluntary blocking” service allows you to block a number for a period determined directly by the subscriber himself. The SIM card can be activated back at any time.
Activating the “Voluntary blocking” service makes the SIM card completely unsuitable for using communication services. That is, after activating the service it is impossible to make calls (except for the number emergency service 112), send messages, go online, etc. The duration of the blocking is unlimited and is determined by the subscriber himself, who can unblock the MTS SIM card at any time. The balance of funds in the account of a blocked SIM card will be frozen until it is restored. From the moment the service is activated, charges for the tariff and connected paid services stop.
The “Voluntary blocking” service can be activated in one of the following ways:
- Dial the USSD command * 111 * 157 # on your phone ;
- Call on short number 1116 and follow the instructions of the mobile assistant;
- Take advantage. Find the “Blocking” item at the very bottom of the page. In the page that opens, check the box next to “voluntary blocking” and click the “Next” button; Call the MTS operator and ask to block the SIM card as part of the “Voluntary blocking” service.
You can disable the “Voluntary blocking” service using the following methods:
- Through Personal Area;
- In person at an MTS showroom;
- By calling the MTS Contact Center.
- Important
Activating the service is free, but after two weeks from the moment of blocking, you will have to pay 1 ruble for each day of using the “voluntary blocking” service. If you are sure that you will not need a SIM card in the future, then there is no point in spending extra money. In this case, it is better to permanently block the MTS SIM card. We will tell you how to do this below.
How to block an MTS SIM card forever
If the need to block your SIM card arose because your phone was stolen or you decided to get rid of this number forever, then you need to block the SIM card forever. There are several ways to permanently block an MTS SIM card.
You can permanently block a SIM card in one of the following ways:
This is where we will end this article. Now you know how to block an MTS SIM card. As you can see, there are several options and which one is the most convenient is up to you to decide. If you have any questions, you can always ask them in the comments.
Has your mobile device been stolen or lost? In such a situation, you should immediately contact law enforcement agencies and to the provider so that they disable the SIM card service to protect personal data and funds from the actions of intruders. What to do and how to block an MTS SIM card? We will help you find the answer to this question, and also analyze everything available methods self-locking and with the assistance of operator consultants.
Types of blocking
You can, at your own discretion, refuse to cooperate with the provider completely or for a temporary period, for example, while traveling abroad. On current time There are two main types of blocking – voluntary and automatic. The first is installed on the consumer's side, and the second on the cellular company's side. For clarity, let’s look at examples and situations that result in work stoppage telephone number:
- Lost mobile phone or it was stolen by criminals. In this case, you need to take action immediately so that criminals do not have time to use the funds on your balance or other important applications.
- We decided to go to certain time beyond the borders Russian Federation and you know that you won’t be using a mobile device anytime soon.
- At the time of buying new SIM card To activate it, enter the special security code PIN that comes with the card. If you enter it incorrectly three times, you will have to register a PUK key. There are only ten attempts to do this, after which the SIM is irretrievably out of service. In this case, you will have to obtain a duplicate from communication shops.
- Found more profitable offer from another operator and decided to switch to its service. In this case, a final block occurs.
- Sometimes the provider itself may suspend the card due to non-payment or debt.
- If a long period did not use the phone, the company blocks the number and later releases it for sale to other subscribers.
Ways to block a SIM card
Now let's move on to direct actions. If you decide to certain period suspend service of a number or completely abandon it, the phone was stolen or you lost it, there are many ways to block, including the personal account service and line technical support MTS company. We will analyze each method and their cost in detail.
Blocking in your personal account
To control all features and functions mobile device, tariff plan And active services service implemented personal account. It is open to every client of the company. To enter the interface, go through the registration procedure and provide contact information.
In the main resource window there is detailed information about the current balance and volume of packet data. To pause the SIM card for a certain time, open the settings section. On the next page you will see the “My Numbers” tab, click on the block button.
Please note that the procedure is paid. For the first 14 days from the moment of activation, the service is provided free of charge; after the end of the two-week period, 1 ruble will be charged from the number every day. On the “For Tablet” tariff plan subscription fee is written off from the first day the unit is connected. Once service is restored, all options and contacts on the SIM will continue to function as normal.
In addition to this method, you can choose the following methods yourself:
- Use MTS Service short commands. Enter the sequence of numbers in the call menu *111*157#. After that, follow all the recommendations on the screen.
- Dial special service number"1116".
Attention! To enter your personal account, you must have an active data point.
At MTS offices
If you cannot block it yourself, contact specialists at any of your provider’s service centers for help. Be sure to bring your passport with you to confirm your identity and ownership of the SIM card. Ask the available manager to suspend servicing the phone number for a certain time or completely refuse the operator’s services.
To permanently block a SIM, you will need to terminate your contract with MTS. The manager will provide an application form and show you how to fill it out. Be sure to indicate the reason for leaving so that the operator will take your opinion into account in the future.
If you have lost your phone, the MTS SIM card must be blocked urgently before strangers can use it and spend cash. Restoration occurs by issuing a duplicate, and the entire amount that was on the previous card will be transferred to the new account.
Calling technical support
For majority decision technical issues It is enough to call the MTS support service line. Specialists will answer your call at any time, day or night. Remember the simple number “0890”. In the handset you will hear the voice of an automatic informant who will offer interesting offers and connection services. Managing and selecting a specific section in voice menu occurs by pressing the corresponding keys on virtual keyboard mobile device. To consult with the manager, you will have to wait until the first operator is free. If you don't want long time hang on the line, then pay 20 rubles and you will be automatically transferred up the line. To block, you will be asked to confirm your identity and provide personal information.
Blocking when not using a SIM card
The provider has the right to unilaterally disable service of the telephone number. This may happen in the following situations:
- The user did not make calls from his contact.
- Didn't order or use paid options and subscriptions.
- Did not make account replenishment or other financial transactions.
Automatic blocking starts if the SIM card has not been used for 60 to 183 days, the size of the period depends on the established tariff plan. After this you will not be able to return your previous number. A similar procedure occurs if you have significant debt and do not pay for communication services. To recover, you will need to repay the debt in full.
Attention! The cost of the service and the features of the provision in the review are intended for Moscow subscribers. Options may vary in other areas.
The article examined the available methods for blocking an MTS number. You can suspend the SIM card service yourself without the assistance of the operator. To prevent the provider from placing a block on the card, it is enough to top up your account in a timely manner.
The article describes how to block your SIM card on MTS if necessary.
Navigation
A big nuisance for subscribers mobile operators and in general, gadget owners suffer from the loss of their phone. It’s also a shame when your phone is simply stolen.
In the latter case, those who have taken possession of your phone can use the SIM card installed in it for their own selfish purposes, which will cause much more trouble, since SIM cards are usually tied to the passports of their rightful owners.
MTS: how to block a number
The damage from losing your SIM card is often difficult to overestimate. After all, in addition to your passport, bank accounts and credit card, and accounts from various social networks (“ In contact with», « Classmates", « Facebook") and access to " Personal accounts"(including to " Personal account» Sberbank). Nowadays, losing a SIM card can cost a lot.
In this review we will talk about how to " MTS"You can block your SIM card in one case or another. To do this, subscribers " MTS» Many different possibilities are provided. After blocking your mobile number you will completely block access to working with your SIM card even for employees " MTS", not to mention attackers. The only thing you'll lose is your contact list, which is the least of the evils.
Block your SIM card to " MTS"It is possible through the activation of a service such as " Voluntary blocking" This service can be used not only when we lose our phone or it is stolen. " Voluntary blocking" will be useful if you need to block your SIM card for a while, that is, temporarily suspend its operation, for example, during your vacation or for some other reason.
In this article we will look at the following ways to block a number on " MTS»:
- By phone
- Using the Internet
- In the offices " MTS»
We will also learn how to check if your SIM card is blocked.
MTS"by phone?
MTS: how to block a number
To block your SIM card on " MTS"Using the phone, we should take one of the following actions:
Call the number 0890 (only from the number " MTS»)
Call the number 88002500890 (from home and or cell phone any mobile operator)
After you contact an employee " MTS", he will need to dictate your passport data to confirm that the blocked SIM card belongs to you. But if your SIM card previously belonged to another person and was linked to his passport, you will have to call the owner of this SIM card and ask him to do the above steps.
It follows from this that the SIM card on your phone should belong to you - this will be useful not only for conveniently blocking a number, but also in all possible situations where identification of your identity is required.
As soon as the operator verifies your passport data, he will connect the option “ Voluntary blocking” and will therefore block your number. In addition, it will be deleted Old Password to access your " Personal Area" Online " MTS" If, suddenly, you can find your SIM card, then you will also have the opportunity to unlock it again in the following ways:
- In the “Personal Account” on the website “ MTS»
- Through a call to the operator " MTS»
- In the nearest salon " MTS»
How to block a SIM card on " MTS» using the Internet?
MTS: how to block a number
If you have a computer and the Internet, then you can block a lost SIM card through the “Personal Account” on the official website “ MTS" On the website, go to the services section and connect the option “ Voluntary blocking" This will be enough for your SIM card to be blocked instantly.
But if you do not have either the Internet or a telephone at hand, then you should contact the offices " MTS" You will need to have a passport with you to which your SIM card is linked.
How to find out if a SIM card is blocked on MTS?
In order to find out if your SIM card is blocked, you can call the numbers 88002500890 or 0890 and ask the employee “ MTS"or check this information V " Personal account"(you can also unlock your SIM card here).
Video: How to block an MTS SIM card?
No one can insure themselves against the loss or theft of a mobile phone. Alas, such a nuisance exists in our world, and many subscribers have already encountered it. Some may have even had the opportunity to encounter similar problem. Therefore, it is important to know what actions need to be taken if a telephone device is lost/stolen, how to block an MTS SIM card via the Internet to prevent any actions by fraudsters or third parties. And today we will look at this issue in more detail.
Blocking methods
It is quite obvious that MTS subscribers may need to block a SIM card not only if their phone is lost or stolen, but also in order to save their phone number, for example, if in the future the subscriber plans not to use the operator’s services for some time. It is for this purpose that the card can be disabled either permanently or for a certain period, depending only on the wishes of the subscriber. Temporary blocking is available as part of the “Voluntary blocking” service.
Voluntary blocking of MTS SIM card
The service of blocking a phone number on a voluntary basis allows you to temporarily suspend the tariff connected to the SIM card, as well as all additional options. The service is available for use by absolutely all subscribers, and the methods for connecting it are very different:
- Using the “Personal Account” service (registration instructions);
- Contacting the company's offices;
- Making a call to hotline by number ;
- Dial the number combination 1116 to contact the Mobile Assistant service;
- Using USSD code *111*157#.
The service is available for connection completely free of charge, and others financial conditions its usage looks like this:
- Subscription fee for the first 14 days from the moment the option is activated: none;
- Subscription fee for using the service, starting from the 15th day of use: 1 ruble per day;
- Disabling the service: free.
It is worth noting that if you plan to disable the service through the account system, you should take care of setting a static password in advance, since in the future, if SIM lock, you will not be able to obtain a one-time access code to enter the service.
How to block an MTS SIM card via the Internet in your personal account
If you want to deactivate your MTS SIM through World Wide Web, the most rational and in a simple way implementation of the plan will be the use of the “My MTS” system. All the steps required to complete are as follows:
- Visit the official website of the operator, located at mts.ru.
- Find the “My MTS” button located in the upper right part of the interface home page site and click on it.
- From the drop-down list, select “Mobile communications”.
- Log in to the system using your phone number and password received via SMS or previously set in the system settings.
- Once inside your personal account, pay attention to the main thing navigation menu.
- Hover your cursor over the “Number management” item if you are using your personal account on a computer, or click on it if we're talking about about using the service on devices with touch screen.
- In the drop-down list of subcategories, pay attention to the middle one “Actions with number”.
- Click on the “Block Number” hyperlink.
- You will be redirected to the blocking section, where you need to set the marker in the “Set voluntary blocking” checkbox.
- Click on the "Next" button.
- Confirm the number blocking procedure.
- Log out of your personal account.
This way you will disable the card through “My MTS”. If you were more interested in the question of how to block an MTS SIM card via the Internet forever, then this option is currently not available to the company’s subscribers. You can block a SIM forever only by personally appearing at the company’s offices and filling out an application in the appropriate form.
Losing your phone is a real tragedy. The same can be said about its theft. Criminals who find or steal a mobile phone can squander all the money or even transfer it to another number. Adding fuel to the fire is the fact that banking services are often linked to telephone numbers, credit cards, social network accounts and much more. By losing access to our phone, we actually give attackers a free hand.
How to block an MTS SIM card if your phone is lost or stolen? For this purpose, the MTS network provides many tools. By blocking your SIM card, we make it impossible for criminals to gain access to your funds, communication services and banking services. Blocking a SIM card in MTS is carried out by using the “Voluntary blocking” service.
By the way, the “Voluntary blocking” service is used not only when your phone is stolen or lost. It is also activated when the subscriber needs to temporarily suspend his telephone number due to the lack of need to use communication services, for example, on vacation or while away.
How to block an MTS SIM card over the phone
In order to block an MTS number by phone, you need to call the MTS help desk. If your phone is stolen, you should urgently find a way to call 0890 (from MTS phones) or 8-800-250-0890 (from any other phones) and ask the operator to block your number. During the blocking process, you must introduce yourself as the subscriber who owns your SIM card.
If you have lost your phone, but the SIM card is registered to another person, then everything is much worse - you need to urgently call the real owner of the number and ask him to block it. We conclude that the SIM card you use in your phone must be registered to yourself, and not to some third party. This is the only way we can quickly secure our number from intruders. After the operator contact center activates the “Voluntary blocking” service, the SIM card will be blocked.
For security purposes, receiving a new password for your “Personal Account” is also blocked.(if we know it, then access to the “Personal Account” will be possible). If a lost or stolen phone is somehow miraculously found, we can unlock the MTS phone number through the “Personal Account”, in one of the service offices, or by calling the MTS help desk.
How to block an MTS number via the Internet
In some cases, we can get to a computer with the Internet faster than finding another phone. In order to block an MTS SIM card via the Internet, you need to go to the MTS website, in the “Personal Account” section. Here we enter the username and password, log in and activate the “Voluntary blocking”. After this, the SIM card will be immediately blocked - access to communication services will become impossible.
By the way, if you can’t find another phone or you don’t have a computer with Internet access at hand, try contacting the nearest MTS office. Here you can write a request to block a number and suspend the SIM card in a lost or stolen phone.
How to find out if an MTS number is blocked
If you want to know the status of your number, you can call help desk MTS by phone 0890 or 8-800-250-0890 and ask the consultant the corresponding request. You can also use the MTS “Personal Account” for this - here it is also possible to unlock a blocked SIM card. When using the “Voluntary blocking” service, you need to know that When the SIM card is blocked, the debiting of the subscription fee for communication services is suspended. In the future, write-offs will be carried out only for the current period beginning after unblocking. For the first 14 days, blocking is provided free of charge; starting from the 15th day, a subscription fee of 1 rub./day is set.