How to fill out a tricolor TV contract. How to fill out and send a subscription agreement to Tricolor TV clients? Of course, no one wants their data transferred to one side to go to no one knows where and no one knows to whom.


The most important condition for receiving any services is the conclusion of an appropriate agreement, which will indicate all the rights and obligations of the parties, as well as important terms and conditions governing the relationship between the parties. There is a similar agreement when connecting satellite television, but not all subscribers know this. But this document can be extremely important, so users should find out the contract number in advance Tricolor TV. Moreover, it is advisable to download it if it was concluded through the official website, or write down the number so that it always remains at hand.

Features of concluding an agreement with Tricolor TV

There are 3 different ways conclusion of a subscription agreement for Tricolor TV:

  • through the official website;
  • from official dealers;
  • by calling contact center by phone 88005000123.

It is important to emphasize that it is preferable to use the services of dealers, since in such a situation they will do almost everything on their own, and subscribers will only have to provide information about themselves.

More difficult self-registration through the official website. The main difficulty that clients who choose this approach will face is the need to send one copy of the contract to the provider’s head office. This is due to the fact that satellite company must have a document with the user’s personal signature. At the same time, if it does not have a form signed by the client, the company reserves the right to terminate the agreement unilaterally.

Tricolor TV agreement - form: sample

Registration on the official website is used when purchasing equipment for the provision of television services in chain stores and supermarkets. In this case, a sample filling is not required, since the user will only need to fill out registration form. It will have to indicate:

  • ID (12 or 14 digits located on the smart card or sticker on the receiver);
  • receiver model (indicated on the front panel of the device);
  • serial number of the set-top box (23 digits located on the sticker on the receiver);
  • individual code (on a smart card or scratch card);
  • last name, first name, patronymic and date of birth;
  • passport details;
  • address of equipment installation and user residence;
  • home and mobile phone;
  • email address;
  • confirmation code that will be sent to the previously specified mobile phone after sending the corresponding request.

Additionally, you will need to check the box confirming your agreement with the rules (it is advisable to read them) and click the “register” button. After that, all you have to do is download the Tricolor TV contract form by clicking on its number.

Conditions for changing the contract for the provision of Tricolor TV services

If any registration data changes, users are required to make appropriate amendments to the registration form filled out. To make changes to the subscription agreement, you will need to go to the help section and open the page dedicated to registration. In it, you should switch to the tab that offers changing information and click the corresponding button.

The next step is to fill out the form, which you will then need to print. The next step will be to scan the printed application and several pages of the passport (allowing you to identify the client by last name and registration). Scanned copies must be attached to the previously completed application, after which all that remains is to send it. Additionally, the provider requires sending by legal address company of the original application and a copy of the passport pages mentioned above.

How to terminate the contract with Tricolor TV and get your money back

The easiest way to terminate an agreement with Tricolor TV is to stop using the company’s services. Additionally, you can write a statement asking to terminate the agreement.

You can return the money remaining in your personal account through your personal account or by calling the contact center and informing the consultants about your desire. You will not be able to get a refund for previously purchased equipment.

Tricolor TV sells its equipment not only through its own showrooms, but also through a wide dealer network. In addition, anyone can purchase an antenna and receiver of this operator from your hands and use its services. But in order to be considered a subscriber of the company, it is not enough to have a dish and a set-top box. You also need to fill out the Tricolor TV subscription agreement and submit it to the company. How to do this if you can’t visit the office? Our article will talk about this.

Subscriber registration procedure

Any equipment for satellite TV, regardless of where it was purchased, must be registered with the operator. This can be done in two ways:

  • through the organization’s website;
  • by calling customer service.

But the end of registration is considered the moment when the user receives a Tricolor TV subscription contract number. This document is included in the delivery package that the buyer receives from the dealer or operator. In such a situation, one copy is immediately sent to the TV service provider, and the second remains with the client. If the receiver and antenna were purchased using other methods, the TV user will have to worry about filling out the paperwork on their own.

Where can I get the required form?

The direct responsibility of each client is to fill out a Tricolor TV subscription agreement. The form can be downloaded from the official website:

  • after completing the online registration of the set-top box;
  • in your personal account.

By printing the required form in the amount of two pieces, you must enter your data into the Tricolor TV subscription agreement. A sample form is available on the official forum. But you can do without it, there is nothing complicated there.

How and to whom to deliver the form?

After entering the data into the form, the owner of the dish antenna keeps one copy for himself. The second one should be sent to the satellite TV service provider by letter. Tricolor TV Post: St. Petersburg, post office box 170, index – 197022, recipient – ​​NJSC National Satellite Company. This address listed on their website, in the visitor assistance section. We recommend that you check this information before sending, as it may change over time.

Important! Based on the Service Agreement, the owner of the equipment is obliged to send a second copy no later than 60 days after the online registration of the receiver he purchased.

How to send a subscription agreement to Tricolor TV is up to everyone to decide for themselves. But we recommend the following methods:

  • Express delivery;
  • ordered letter;
  • shipment with acknowledgment of delivery.

In this case, the television user will be protected - he will have evidence that he has fulfilled his obligations to the television broadcasting provider. Even if the shipment is lost due to fault postal service, you can always confirm its sending with a receipt.

Possible difficulties

Before filling out the Tricolor subscription agreement, we recommend that you carefully study the filling rules. If there are any inaccuracies, blots or errors, the document may be considered invalid. And this means automatic shutdown television.

And one more thing to remember: the only resource for registering the Tricolor TV set-top box is the official website. The subscription agreement form should also be downloaded only there. You can find many resources on the Internet that offer to register a television receiver and a contract by entering the personal data of their owner. But these services are illegal. How they use the information they receive is anyone's guess. But it's not worth the risk anyway.

Satellite television is convenient because the connection is fast. You can immediately pay for broadcasting and watch programs whole year. This is where the catch lies: when it comes time to deposit subscription fee, it may turn out that you do not know or have lost the data under the contract, and without them you will not be able to activate the package. But there is no need to panic and run to re-register the equipment. Let's figure out how to find out the Tricolor TV contract number, even if you bought everything second-hand.

What is needed to restore your number

First of all you need to know Subscriber ID, for this it is enough:

You will also need the details of the person in whose name the contract was registered. If this person is you, then all you need to do is call hotline Tricolor: 8-812-332-34-98. You will be contacted by a manager, and you can ask questions and find out everything necessary information. If you don’t want to spend money on a call, you can contact the staff via Skype. To do this, just go to the website and at the very bottom of the page select the “call us on Skype” option.

If you have never registered on the operator’s website, you will first need to create a “Personal Account”, after which you will have access to all information about the connection and the provision of services to you.

How to get into your account

If you are an official user of Tricolor TV, then your registration is automatic and all information, including the login password, is specified in the contract. Even the loss of a document will not prevent you from restoring the data; you just need to log into your “Personal Account”. If you can't remember your password, that's not a problem either. Follow the instructions below:


It is very important, before trying to log in, to turn on the receiver and TV on one of the TV channels so that the system can identify you as a subscriber. After sending the request, a password will be sent to your receiver, you will need to write it down. Use it to log into your “Personal Account”. There you can easily find your personal account.

IN Lately The password is not always sent to the TV screen. It can be sent via SMS to the phone or email that was specified when drawing up the contract.

Registration procedure

Today, not all Tricolor subscribers are official. Some simply did not have the opportunity to get into the office and connect directly. For those who purchased equipment secondhand, registration may not have been carried out, which complicates gaining access to information. First of all, you need to go through the entire procedure for assigning a “Personal Account” yourself:

  1. Enter the smart card ID code.
  2. Indicate the equipment model and serial number.
  3. Enter the “Individual Code” of eight characters with reverse side smart cards (if you have a receiver with external card) or eleven characters from a scratch card (if the receiver is solid).
  4. Indicate your last name, first name and patronymic, date of birth and passport information (series, number, when and by whom it was issued).
  5. Enter address, phone number and other contact information.
  6. Rewrite secret code from SMS and click “Register”.

After this you will become official client of the company. The contract number will appear on the screen. You can download the entire document and save it on your computer or print it, or view data from your “Personal Account”. There you can immediately pay Tricolor bills or print out a payment slip and take it to the bank.

How and why register ?

Register a Tricolor TV agreement

Registration as a subscriber is prerequisite gaining access to the services “Tricolor TV” and “Tricolor TV-Siberia”. Only registered subscribers of NJSC National Satellite Company are guaranteed continuous provision of services.

To gain access to Tricolor TV services, you need to perform just two simple steps:

1. Select the appropriate registration method and register

2. Activate viewing

1. Registration

Online registration on the website Zatomaster :

Instructions for filling out the online registration form.

If you purchased equipment, we will register it.

Before registering as a Tricolor TV subscriber, you will be asked to familiarize yourself with the text of the Tricolor TV Service Agreement and the Tricolor TV Terms of Service.

2. Activate viewing

After you have been activated as a Tricolor TV subscriber, you need to activate viewing of services. To do this you need to follow these steps:

1. Turn on one of the TV channels (for example, “Russia-1”) using the switch buttons (“CH” and two buttons “+” and “-”) or using the number buttons.

2. Leave the TV channel on until the broadcast picture appears. During this time, the receiver should remain turned on, the TV can be turned off. The image will appear within 8 hours at the latest.

What is required for registration?

To register you will need the following information:

1. Model receiving equipment

The receiver model is indicated on its front panel. You can find a list of equipment that has successfully passed internal testing and is recommended for viewing Tricolor TV services in the “Receiving Equipment” section.

2. Smart card ID

ID - unique number(identifier) ​​of a smart card, which consists of 14 or 12 digits. ID is a subscriber identifier in the Tricolor TV system, so the ID number must be indicated during registration, when paying for any Tricolor TV services, as well as when contacting the Tricolor TV Subscriber Support Service.

You can find out the ID number of your smart card on the smart card itself or using the remote control remote control your receiving equipment. Find out how.

3. Passport and contact details

In the process of signing a subscription agreement and registering a subscriber, the subscriber undertakes to provide NJSC National Satellite Company with the following reliable (documented) information necessary to ensure the eligibility of the provision of services, as well as technical and service support for the subscriber and/or user during the entire period of provision of services:

- Full Name;

— name and details of the identity document;

— address of installation of receiving equipment located within the Russian Federation;

— contact address located within the Russian Federation;

— Contact phone numbers(current contact number(home and cellular, through which NJSC National Satellite Company will be able to quickly contact the subscriber; cellular telephone can also be used to work in Personal account subscriber, including to activate services);

— e-mail (an email address is required, including to receive confirmation of subscriber registration and/or notification of service activation from NJSC National Satellite Company).

The specified information is the subscriber’s personal data and is used by NJSC National Satellite Company (and, if necessary, by the dealer) only for the purpose of providing services.


Registration as a subscriber is a prerequisite for gaining access to Tricolor TV services!

When carrying out the registration procedure, the sequence of actions is very important.

FIRST Set up the receiver to the satellite and make sure that the INFO channel is showing (this is the channel numbered “0”).

SECOND Switch the receiver to the first channel (this is the channel numbered “1”)

THIRD Insert a smart card, if available.

FOURTH Carry out the registration procedure and leave the receiver turned on on the first HD channel until the image appears. If the appearance of the image is delayed, you can turn off the TV for now.

The image will appear within 8 hours at the latest.

To register you will need the following information:

1) Model of receiving equipment (The model of the receiver is indicated on its front panel.)

2) Data specified on the smart card

You can find the ID number of your smart card on the smart card itself or using the remote control of your receiving equipment.

3) Serial number receiving equipment

4) Passport data (full name, series, number, by whom and when the Russian passport was issued)
5) Contact information (Address of installation of receiving equipment located within the Russian Federation (with postal code), contact numbers, e-mail)

There are several ways to register.

1.Online registration on the Tricolor TV website, if you bought equipment in a store of one of the federal electronics networks.

2.Registration with the help of a dealer, if you purchased the equipment from a store other than a chain store.

In this case, to carry out the registration procedure, contact the specialist who installed your satellite equipment, or the dealer from whom you purchased the equipment.


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