How to remove a black screen on Windows 7. Black screen when loading Windows: what to do if the computer does not turn on

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Today (12/03/2012) it is no longer common (if everything is done correctly) for a black screen to appear on Windows 7, vista, XP or the completely new 8.

However, such troubles can arise. Mechanical and software errors can contribute to this.

The first includes damage to the video card, hard drive, or even the screen. There are other “small” ones, but they are insignificant.

The second reason why when you turn on (when starting, loading) a computer (netbook) or laptop is a software failure, including virus infections.

How to remove black screen from windows

What to do if after downloading (installation, launch) a black screen appears, vista, XP, 8. Do not panic, but determine what caused it. If you see what is in the picture below

Start the system in safe mode. If you succeed, then you can try to restore the system to remove the black screen of Windows 7.

In the same window there is an option: Last Known Good Configuration. It refers to the recovery point.

If you have one (it is created for everyone by default), use it. This work is that you will return the system configuration (state) to the previous normal functioning when the black screen did not appear.

Windows won't start black screen

What else should you do if Windows won’t load? A black screen appears. If there are a few more points, I just don’t want to dwell on them, since some knowledge (more than basic) will be required.

If windows does not start (a black screen appears) due to the penetration of viruses, and you have a computer, regardless of the operating system (7, vista, XP, 8), one of the best and most effective ways (helps 100%) is to remove the hard drive (available everyone on their own), installing it on another computer (ask friends) and removing it from there (you can use the healing utility from Doctor Web).

You will definitely be able to remove the black screen of Windows 7 (in this way if there is a virus). With laptops (netbooks), everything is not so simple. You won't be able to remove the disk.

New viruses constantly appear (hundreds of them every day), and antivirus software cannot keep up with them.

If you have picked up a “newbie”, most likely, you will have to dress up and reinstall the system, there is no difficulty in this (everyone can do it on their own).

The worst thing is to lose some data, but it’s still better than constantly having a Black Screen on Windows 7, Vista, XP or 8.

A black screen when loading Windows 7 means that the system initially boots after turning on the PC in the same way as usual, but stops at the stage when the cursor flickers on a dark background. For an inexperienced user, this situation can be very frightening. But don't worry: the black screen is a modified version of the "blue screen of death." Unlike its older “brother,” a black screen allows the user to carry out any actions and more effectively correct errors in the OS. So how do you restore your system?

Method number 1. Using safe mode

If you experience a black screen when loading Windows 7, the first thing you should try to do is solve the problem through Safe Mode. To do this, start restarting the computer and press the F8 button on the keyboard. This must be done before the logo appears on the screen. An entire menu with several items will be displayed on the monitor, from which you need to use the "" and "↓" buttons to select "Safe Mode" and then press Enter. What will it give? This mode provides the ability to run only those programs and services that are necessary for the correct operation of the system. This same mode is used by specialists to use computers that have been subject to virus attacks, and it is also used to recover deleted data and to prepare the computer for reinstalling the OS. If, after switching to safe mode, you see a desktop with shortcuts, a taskbar and other tools on the screen, it means that the black screen when loading Windows 7 appeared due to a malfunction of some service that you installed shortly before the problem arose. The most logical solution to the problem would be to perform a system restore or remove recently installed programs and drivers using the "Control Panel" ("Uninstall Programs" item).

Method number 2. Restoring or reinstalling Windows

If you are unable to enter Safe Mode, you can perform a system restore. To do this, insert a Windows disc into the drive and, following the prompts on the screen, select the appropriate options. If the black screen problem persists even after this, you will most likely need to completely reinstall Windows.

Method number 3. Reactivate Windows

Sometimes errors related to system activation lead to a black screen appearing when Windows 7 starts. If you are using licensed software, you just need to re-enter the code and confirm the data.

Method number 4. If your computer is infected

Perhaps this reason is the most common among those that cause a black screen to appear when loading Windows. There is a certain algorithm of actions, following which you can correct the situation. First of all, you should press the Alt+Del+Ctrl button combination and open the task manager. In the window that opens, you will see the "Processes" tab. That's what we need. You need to find the explorer.exe process. If there is none, click on the “New task” button and enter its name in the window that opens. If the black screen disappears after completing the steps, the problem is almost solved. All that remains is to select the “Run” item in the “Start” menu, enter the path HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> WindowsNT -> CurrentVersion -> Winlogon, and then enter the value explorer.exe next to the Shell item. If something else is already written there, it must be erased.

Method number 5. Restore the system using an antivirus

This is another method that can help you fix black screen when loading Windows XP and other versions of the popular OS. If the steps described in method 4 did not help, you need to open the task manager again. Using the “New task” item you already know, open Internet Explorer (to launch the browser, enter iexplorer.exe). You should install the AVZ program and then run it. Next, in the program window, select “File -> System Restore” and check the boxes responsible for the Explorer launch key and Explorer settings.

Method number 6. System recovery

And finally, the last option on how you can independently fix the black screen when loading Windows 7. To do this, while the black screen is displayed, you need to press the Shift button five times in a row or hold it down for 10-15 seconds. A dialog box will appear asking you if you want to enable Sticky Keys. At the bottom of the window there is a link offering to go to the Special Center. opportunities - click on it. At the top of the new window you can see the search bar in the control panel. Enter “Task Manager” and wait for the Control Panel to open. We need an item called "System". Next, go to the "Protection" tab. The “System Properties” window will appear on your monitor, where you will immediately see the “Restore…” button. Following the program's instructions, select a restore point - it is best to choose those made during the period when the OS was 100% stable.

None of the Microsoft OS is perfect and every user has already encountered or in the future will definitely encounter a failure resulting in a black screen. The following guide will help you get rid of the problem and return your PC to a working state again.

The reasons for the appearance of a black Windows screen are so numerous that a separate article could be devoted just to listing them. But we cannot but rejoice in the fact that some of the most common causes of failure can be eliminated by the user himself, that is, without resorting to the services of specialists. To do this, you will need to pay attention to specific signs of an error and then, by targeting them, eliminate the problem.

First, it is recommended to carefully study the behavior of your iron friend when it is put into operation, for example, whether the lights on the system unit or laptop case light up, whether you can hear the rotation of the coolers, etc. It’s not uncommon that not only software problems, but also breakdowns of PC components cause a black screen. If you work on a desktop PC, opening the system unit cover does not cause any difficulties.

You should carefully examine the internal state of the block. At the first stage of solving the problem of why a black screen appeared, it is recommended to check the integrity of all connecting wires, cables and contact connectors. Even the presence of a small amount of accumulated dirt and dust very often causes problems with heat dissipation and computer failure.

Note: Be sure to completely turn off and disconnect the PC before opening the procedure and checking its condition.

If there is no dust on the PC elements, defects in the insulation of cables and cables, dirt and oxides on the contacts and other visible damage to the components, you can begin to search for and eliminate the software causes of the error, which are described in the paragraphs below in this manual.

Often, a simple measure of revising modules can get rid of the problem. Most difficulties can be solved with simple actions without significant financial costs.

We will have to play the role of “Captain Obviousness” and convey to the reader that very often the computer turns on with a black screen on the monitor, after its incorrect shutdown procedure.

Some people in a hurry neglect the recommended method of logging out and disconnect the PC from power simply by unplugging the power plug. Although this sometimes happens without the fault of the computer owner, for example, during a sudden power outage in a building. An abnormal interruption of work causes errors in the OS and leads to failures in its further operation.

Black screen after updating Windows 10 - what to do?

From an objective point of view, the Windows update procedure carries many dangers, because often the upgrade affects and makes adjustments to system files, changes to which can cause critical consequences for the OS. Therefore, it is not surprising that after a process that is aimed at improving the stability of the OS and increasing its performance, a black screen appears in front of the user the next time the PC is turned on.

Changes cause both system failures and driver errors. The lack of signal from the video card is an obvious consequence of the black screen when the system starts. The following describes methods for solving the problem.

Black screen when loading windows 7/10

Although the reasons for the appearance of a black screen when loading Windows 7 and 10 are in many ways similar, the methods for solving the problem in these operating systems are somewhat different, so we will consider them separately.

Solution for Windows 10

To resolve the error, you will need to use external media with Windows 10.
The following sequential steps must be performed:

Insert external media with “Ten” into the PC;
Next, enter the “System Restore” mode (in most PCs this is done by clicking “F9”). A menu will appear where you can mark the external media and then click “Diagnostics”;
Go to the “Advanced settings” section;
Next, go to “Download Options”;
Then click “Reboot”. When the system is about to boot, a menu with startup methods will appear, where you should specify the option that supports network drivers;
Wait;
The PC will boot into “BR” (safe mode);
Now in BR it is possible to take measures to correct the situation, for example, reinstall the video driver, etc.;
You need to right-click on “My Computer”;
Click “Properties”;
Enter “Device Manager”;
Expand the “Video adapters” branch;
Call the context from the video card and click “Properties”;
Open the “Driver” tab;
Click “Rollback”;
Next, it is recommended to download the latest driver modification from the device manufacturer’s resource and install it on your PC.

If following the steps described above does not solve the problem, then proceed to follow the instructions below.

Modern Windows provides a convenient option for restoring the functionality of the OS.

You will need to take the following steps:

Boot from installation media;
Click “System Restore”;
To enter the BR, execute the command: “bcdedit /set safeboot minimal”;
To restart a computer;
Open the “Options” menu;
Go to the “Update/Security” tab;
Enter the “Recovery” tab;
Click “Start”;
Click “Save my files”;
Wait until the procedure is completed;

Specify the option to start the PC from a CD.
Next, select the 1st method to launch “Dr.Web LiveCD”.
Wait.
In the “Scanner” column, click “Switch to”.
Specify "Full scan".
Click “Begin the scan”.
Wait for the OS search and treatment procedure to complete. Next, restart the PC. Everything should now function normally.

Already performing the measures from the previous paragraph eliminates errors that cause a black screen with a cursor on a PC on Windows 10, however, a problem may appear in the form of an empty desktop. At the same time, users are often perplexed by the fact that after starting the OS, the Start menu and desktop icons are missing.
To fix the problem you need to follow these steps:

You will need to show a little dexterity with physical activity and click “Ctrl” and “Shift” on the keyboard with two fingers of one hand. Simultaneously with this movement, click on “Esc” with the finger of your other hand;
Despite the apparent complexity of the procedure, usually, even for beginners, after such interaction with the keyboard, the “DZ” (Task Manager) window immediately appears on the monitor;
Next, in the “DZ” menu, click “File”;
Then move the cursor arrow to the line “Run a new task” and click on the left mouse button;
Type "regedit";
Click “Ok”;
Expand the contents of the “HKEY_LOCAL_MACHINE” branch and enter the directory called “SOFTWARE”;
Next, open the “Microsoft” subdirectory;
Then go to the “WindowsNT” directory;
Click on the “CurrentVersion” folder and open the “Winlogon” subfolder;
In the contents of the subfolder, find the “Shell” parameter;
Assign the found parameter the value “explorer.exe”;
Restart PC;
All! The blank screen issue has been resolved.

To get rid of problems with the conductor, you will need to open the “DZ”, that is, follow the first two points from the previous instructions given above in this manual.
It is necessary to carefully study the list of processes in the “DZ” and find “EXPLORER” among them.

Now you need to right-click on the found conductor and click “Restart”.

Even if you fail to find Explorer, you should still launch it yourself.
To this end:

Click “File”;
Next, move the cursor arrow to the line “Run a new task” and click on the left mouse button;
Then type “explorer”, that is, the procedure is already familiar and completely similar to the previous instructions. After this, click “Ok”.

Solution for Windows 7

If a black screen appears when starting Windows 7, the following algorithm of sequential steps will help:

Insert LifeCD into the drive;
Start the PC and enter the BIOS (hot keys for entering this menu differ depending on the manufacturer and model of the PC, so it is recommended that you read the corresponding section in the accompanying documentation for your computer or laptop);
Place the drive in the first position in the PC boot order;
Exit BIOS and save changes;
Wait until the computer boots from external media;
In the next menu, leave the recommended parameters and click “Next”;
Click “Startup Repair”;
Wait for the process to complete;
All! Normal operation of the OS has been restored.

Often the error appears due to broken BIOS settings, which can be returned to normal by rolling back the settings to the default state. The procedure is simple, and it can be performed even in the absence of a picture on the display, that is, blindly.
Procedure steps:

Start the PC and enter the BIOS (Hotkeys for entering this menu differ depending on the manufacturer and model of the PC, so it is recommended that you read the corresponding section in the accompanying documentation for your computer or laptop. Manufacturers, for these purposes, often assign one of the function buttons to keyboard);
Next, click “F9”;
In the “Exit” section, “Load Setup Defaults” will be highlighted;
Press “Enter”;
Click F10;
Click Y;
Wait;
The PC will boot in normal mode.

Start the PC and click on the key responsible for entering the “BR” (hot keys for entering the “BR” differ depending on the manufacturer and model of the PC, so it is recommended to read the corresponding section in the accompanying documentation for the computer or laptop. Manufacturers, for these purposes , often assigned to one of the function buttons on the keyboard);
Select "BR";
Click “Enter”;
Wait;
Click “Start”;
Place the arrow on the line in “Programs”;
Expand the “Standard” folder;
Go to the “Service” subfolder;
Click “System Restore”;
Select recommended recovery;
"Further";
“Next” again;
Click “Finish”;
Wait;
Mission accomplished!

Viruses - find and remove
Regardless of whether, in the opinion of the PC owner, the problem has been completely eliminated at this stage or not, it is recommended to scan your iron friend using the “MalwareBytes Anti-malware” utility.

It is available for free for use on the application developer’s website.

According to the experience of most users who are faced with a black screen, only this antivirus program successfully finds malware on the PC that is responsible for the appearance of the error we are considering.
The freely distributed modification of the antivirus software differs from the paid one only in the need to launch it manually, and in terms of the set of antivirus databases and the efficiency of the engine, they are the same. Of course, the lazy can not bother, and, having paid for it with their hard-earned money, enjoy the fully automatic operating mode of the utility.

Programs - we remove unnecessary things from startup, and also look for program conflicts
Using the instructions given above in this manual, start in “BR” and carry out the following several actions:

Log in to the “Control Panel”;
Go to “Programs and Features”;
Sort applications by installation date;
Uninstalling the most recently installed applications usually gets rid of the conflicts that caused the error;
It is recommended to use CCleaner for removal, since the utility finds and removes all residual elements of the program that caused the problem.

If among the utilities that caused the failure there are those that are valuable to the PC owner, then you can deal with them as follows:

Launch the “Services” window (the fastest way to do this is by typing “msconfig” in the start search) and deactivate applications that are not required by the user;

On a PC with Windows 10, the required partition is opened through “DZ”.

Incorrectly installed software of PC components, especially video cards, is often the cause of the error. To install them correctly, you need to type “dxdiag” in the “Run” menu.

After clicking “Ok”, a window will appear in which you can enter the “Screen” tab. Information about the video card is available here. Installing the latest software modification from the device manufacturer's resource in most cases eliminates the problem.

What should I do if a black screen appears when I turn on the computer before the system boots?

It happens that after turning it on, you can’t even see the cursor on the display against the background of a black screen, but there is sound. This may indicate problems with the monitor.

Owners of desktop PCs need to make sure that the monitor has power supply. Check whether the “On/Off” key is pressed. on the monitor and the serviceability of the cable and contacts for the electricity supply.
Laptop owners unintentionally switch their mobile PCs to operating mode with an external display. Laptops have hot buttons to turn on the built-in display and control the connected monitor.

After clicking on them, a special menu pops up.

Having ruled out the possibility of a non-working monitor using the above recommendations, you need to check the correctness of the refresh rate settings on the video adapter. Some displays operate at frequencies greater than 100 Hz, but many monitors are only capable of operating at 50-60 Hz. Thus, after replacing the monitor, the user sometimes admires only the likeness of the world-famous masterpiece from the artist K.S. Malevich.

Disconnect the computer and reconnect the old display to the PC;
Open screen properties and set the lowest resolution value and frequency 50-60 Hz;
Turn off the PC again and connect to the new display;
Adjust the resolution and frequency to match the characteristics of the new equipment.

Checking contacts and microcircuits (boards)
A lost contact can also introduce the user to the art of the great K.S. Malevich, so if a person prefers to enjoy the original work rather than its pitiful digital likeness, then you will need to take the time to turn off the PC and make a complete inspection of the VGA connectors and the integrity of the connecting cable.

Some boards are equipped with 2 outputs.

The monitor can also be connected, in addition to the output of an external video card, to the video adapter integrated into the motherboard.

It is recommended to reconnect the display to a different VGA output. This can only be done on cold equipment. After reconnecting the monitor, you should start the computer. If the problem is not resolved, then there is likely a technical fault.

Checking the hard drive
If there are a large number of bad sectors on the hard drive, errors often occur when starting the PC. It is recommended to restart your PC first. This simple procedure often temporarily relieves the problem. To get rid of it for a longer period of time, you need to perform an analysis using the special “Victoria” application.

Scanning with Victoria can be done by logging into BR.

How to remove black screen and cursor on Windows laptop?

When the cursor is displayed on a black background on the laptop display, do not panic, because this is a good symptom and the error can be corrected programmatically.

To restore the correct state of the software settings, you only need to complete a few steps:

Turn off the laptop and remove the battery;
Press the startup key of the laptop and do not release for 8 - 15 seconds;
Insert the battery, cleaning its contacts from oxides and deposits;
Supply power to the laptop;
Launch the device;
Ready! The settings are correct again and the error does not occur.

Most often, a black screen when starting a game occurs due to problems with the video card and its software.

Updating video adapter drivers is already written in this guide above. After upgrading the software, it is recommended to analyze the functioning of the board using the FurMark program. After scanning, the user will have access to detailed information about the operating modes of the video accelerator and the exact name of the board model.

Another popular utility among game lovers that helps fix problems with the Game Booster board.

By reviewing the information provided by the above applications after scanning, the PC owner can accurately eliminate the reasons that caused the failure.
To fix the glitch, Far Cry 4 fans use the following proven algorithm:

Download the patch from the resource “playground.ru/files/far_cry_4_extreme_inject”;
Unzip it into the “bin” folder;
Select the file “Extreme Injector v3.exe”;
Click “Enter”;
The problem is resolved.

To fix the glitch, watch dogs 2 fans use the following proven algorithm:

Open the game;
Without paying attention to Malevich’s masterpiece, click “Alt” and without releasing this key, click “Enter” (experienced players should not have any difficulties with this operation, since they had to do other things in the game);
Reduce resolution;
That's it, you can get down to the game!

Not only gamers are bothered by the error in question, but when watching a video, a black screen appears quite often.
Steps:

Call context from the screen;
Click “Options”;
Uncheck the box as shown in the screenshot on the left;
Close the menu and browser;
Reopen your Internet browser and enjoy the clip or movie without the annoying black screen.

Black screen, but there is sound on Android when watching a video from YouTube - what to do?

Is the error still there? Then you will need to perform several stages of additional actions:

Set the gadget to offline mode;
Next, open “Applications – all” in settings;
Clear the cache of GooglePlay, YouTube and in the “Memory” section;
Restart the device;
Disable offline mode;

Programs and utilities to help get rid of the black screen

In the instructions described above, some problems can be effectively resolved by special applications, however, in addition to those already noted, the following programs must be mentioned:

RemoveWAT;
Dr.Web CureIt.

You need to immediately clarify what “after loading” means. You should not think that this applies to the case when the user turns on the computer, but it does not react to this in any way and the monitor screen remains black, as before turning on the PC. “After loading” means that the user sees on the monitor screen the results of the so-called post (power on self tests), BIOS messages about the computer configuration, the initial Windows 7 welcome screen. But then the usual desktop is displayed (or may not be displayed) in black, and sometimes with some details in the lower right corner. Why doesn't Windows start in its normal mode?

We list the most common causes of a black screen (in order of increasing difficulty in eliminating them):

Short-term hardware faults, such as power outages.
Problems with the video card, such as a damaged video driver file.
Virus attack attempting to damage system files and/or the Windows registry.
Attempts to update a pirated copy of Windows 7.
Problems with OS activation.

The simplest reason is a short-term loss of power in the electrical network, which can be checked by trying again to turn on the computer and boot Windows 7. If this was the reason for the black screen, then when you start Windows again, the black screen will disappear and everything will work as it should. Otherwise, the user will have to work a little harder.

In any case, the absence of a normal desktop means that Explorer (explorer.exe) was not launched for one of the reasons given above. First, let's assume that for some reason the explorer does not start, and we will try to start it. For this:

Use the Ctrl+Alt+Delete or Alt+Ctrl+Shift buttons to open the task manager.
In its window, open the “Applications” tab.
Click on “Create a new task”.
In the window with this name, set explorer and click “OK”.

Now you need to restore the normal launch of Explorer so as not to perform the described steps every time you start Windows.

In order to avoid the difficulties of editing the system registry, we will use the AVZ utility. We launch it and open the “File” item in the main menu, then click on “System Restore”. A window opens with a list of recovery actions. In it, check the items “Restore Explorer settings” and “Restore Explorer launch key”, then click “Perform selected operations”.

Upon completion of AVZ, we reboot, after which the explorer starts normally.

Problems with the video system

Typically, a black screen occurs for two reasons - due to overheating of the video chip or distortion (substitution) of the video card driver file by some malicious application. The first of them is easy to determine if you find out the temperature of the video chip using one of the many computer health monitoring utilities, for example, AIDA64. As a rule, the video chip overheats when the fan blowing on it stops or when it is overloaded with modern “heavy” games. For most video cards, the maximum temperature limit for the video processor is 100 degrees Celsius. If a black screen appears when the PC is running due to overheating of the video processor, then repeated attempts to boot will lead to nothing - you should wait a while for its temperature to drop, then try to boot again.

Black screen as a result of a virus attack

Problems with the video card driver, as a rule, arise either due to the impact of viruses on the video driver file or after an unsuccessful attempt to update it and the resulting incompatibility of the new video driver with the OS version. In any of these cases, you should boot Windows in safe mode. To do this, after turning on the computer, you need to press F8 to make additional boot options appear and select safe mode in it. If after booting in this mode the black screen disappears, then most likely you need to reinstall the video card driver. Of course, reinstalling the video driver is only possible when Windows starts, and other than a black screen, there are no other problems. To reinstall the driver, you need to go to the video card manufacturer's website, download the latest version of the driver and install it. You can also update the driver in another way. You need to go to the device manager, select the desired video adapter in it, right-click on it (RMB) and select “Update drivers” from the menu.

But we cannot turn a blind eye to the possible consequences of exposure to viruses. In this case, restoring system files and rolling back to the last working system configuration can help.

Recovering system files

To do this, use the sfc system utility. It is launched in a command mode window as an administrator by typing the command sfc /scannow. This utility will check system files for corruption and, if necessary, restore them. Sometimes it may ask you to install a disk with a Windows 7 distribution, but usually this does not happen, and the files are restored from their copies on the hard drive.

Last Known Good Configuration

This feature is available in the Advanced Boot Options menu, which you can access by holding down the F8 key immediately after turning on the computer.

It is possible that restoring a successful configuration will not help, since it may also be corrupted by a virus attack. It remains to apply the following recovery option.

Rollback to one of the previously created restore points

This can restore the contents of system files and the registry and get rid of their corruption and deletion as a result of viruses. To perform such a recovery, the following steps are required.

We boot into safe mode, call up the control panel, in which we select the “System” item. A window appears, on the left side of which select “System protection”. After this, we are presented with a window that looks like:

If the system partition of the hard drive does not have “Enabled” indicated in the “Protection” column, then there is no point in continuing further, since there are no rollback points due to the fact that the user did not bother about it. However, let’s assume the opposite - the user has shown concern for the “health” of his PC and the system drive is protected. Then you can click on “Restore” and get a window asking you to select one of the rollback points:

This picture shows the dot that was automatically created by the system when installing Avast antivirus. If you check the “Show other restore points” checkbox, you can select earlier rollback points. You should choose the point at which the system was as stable as possible. Having set the rollback point, click “Next”, after which the system recovery process starts, which ends with a reboot. You can be sure that there will be no problem with a black screen when booting the system.

Problems with activating and updating a pirated copy of Windows 7

These two points of the reasons for the appearance of a black screen are closely related, so the author of the article combined them into one point.

It will not be a big secret to say that many users install unlicensed versions of Windows 7. Therefore, they may periodically experience a black screen after installing system updates distributed by Microsoft. With each update, the authenticity of the installed system is verified, and in the case of a pirate, when loading the system, the user receives a black screen, in the lower right corner of which there is an inscription stating that a fake copy of the operating system has been installed, which has not been authenticated. Moreover, some curious but inexperienced users try to verify its authenticity with their own hands, and as a reward for their curiosity they receive a black screen. Why, because he knows that this is a pirated version.

In this case, you can get rid of the black screen by following these steps. You need to go through the control panel to “Windows Update,” in which you need to click “View update history”, and in it “Installed updates”. In the window that opens, the user will see all installed updates, among which he needs to find KB971033, remove it and reboot.

To prevent this from happening again, this update should be disabled altogether. To do this, in the Update Center, select “Search for updates” and search for this ill-fated update. Then you need to right-click on it and select “Hide update” from the menu. In addition, you need to remove the check mark in the small window next to the update name, then click “OK”.

Well, in order to finally “discourage” the system from checking authenticity with each update, it is recommended to edit the system hosts file, which is located on the system partition in the Windows/System32/drivers/etc directory, placing the line 127.0.0.1 validation.sls.microsoft in it. com.

In contact with

I don’t want to be trivial, but the so-called “black screen problem” when loading the operating system after turning on the computer is one of the most common problems faced by owners of both desktop computers and laptops. An operating system that won't boot or a hard drive model doesn't really matter when diagnosing the problem. We will tell you further about how to remove the black screen when loading Windows 7 on a computer and laptop, and the reasons for the failure.

This guide will be updated, so do not hesitate to ask questions, I will clarify technical points as best I can and solve your problems with the black screen.

The most likely causes of a black screen on boot

First, you need to list the most common problems that cause a black screen, after which the operating system does not load (in other words, a black screen when you turn on the computer). In rare cases, after loading the user sees not only a black screen, but also a cursor. Causes:

There is a conflict in the operating system, due to which it cannot load the graphical environment normally.
Video driver problem (incompatibility with the current operating system: for example, Windows 10 or Windows 7, up to XP)
The hard drive on your computer or laptop has failed
Windows OS has crashed and does not boot correctly (not in safe mode)
Other hardware problems or system conflicts
Windows can't wake up from sleep state

Start Windows in Safe Mode on your computer

One of the most likely reasons why Windows or another operating system does not boot is a system conflict due to which the OS cannot work correctly after turning on the PC. This may be caused, for example, by the fact that the user installs an incompatible program or drivers that conflict with Windows, and when turning on the laptop/PC, the conflict will make itself known in an unpleasant way - in the form of a black screen. How can I remove it?

Fortunately, Windows developers have provided the ability to log into the operating system in a safe mode, which is designed specifically to eliminate various compatibility issues. By entering safe mode, you can fix all problems on your computer, resolve conflicts, and then boot Windows into normal mode.

So, to enter safe mode on your computer:

Remove from the computer all media and devices that may affect Windows boot (flash drives, disks, etc.)
Restart or turn on your computer, depending on its current state.
To enter Safe Mode, hold down the F8 key while booting. If your PC (laptop or desktop version) has several operating systems, then select the appropriate one from the list and then press F8 again to enter Windows Safe Boot Mode.

Problems with the monitor or components

The reason for the black screen may be obvious: the monitor is not working. This may be due to the fact that the contact between the monitor and the video card is lost or the power cable is damaged/not plugged into the outlet. So be sure to check your connection.

As for the laptop, it is unlikely that the matrix “fell off” from the motherboard. To disable it, you need good reasons: for example, mechanical impact on the display. In this case, you will see that there is obvious damage on the screen: scratches, dead pixels, etc.

In addition to the monitor, we recommend examining the system unit. Check whether the video card is secured in the corresponding socket on the motherboard and whether voltage is supplied to all PC components. This should only be done if you have the skills to assemble/disassemble a computer/laptop.

Resolving conflicts with the video driver, if the computer does not start, a black screen is displayed

An example of a similar problem:

Installed Windows 7, 10, restored to factory settings (native Windows image). But nothing helps. Simply put, when you turn on Windows 10 for the first time, everything is good and everything is fine, but when the drivers are installed on the video card (intel hd3000 and radeon 7600), flickering and a black screen occur, after which recovery and safe mode do not work. That is, Windows 10 dies, after installing the drivers there is a black screen.

If you think that the black screen problem may be due to a conflict of video card drivers on your computer or laptop, then:

In the Secure Boot menu, select "Enable low-resolution video mode."
After successfully logging into your operating system account through Device Manager or Control Panel, remove the conflicting ATI/NVIDIA video driver.
Restart your computer
There may be a conflict between the drivers of the motherboard and video card. You need to try different driver combinations. To avoid reinstalling Windows each time when experimenting, create a restore point and when a black screen appears, roll back to the previous restore point.
If the OS loads correctly in normal mode (the Desktop and Windows cursor appears), then the black screen problem is really related to incorrect behavior after installing the drivers. Go to the video card manufacturer's website and download the latest version to your hard drive, try updating the drivers again.
If the black screen continues to appear, try other solutions to the problem outlined in this guide - for example, uninstalling harmful programs.

We remove programs that conflict and block the OS from loading when turned on

Windows 7 does not start for me. When I turn on the computer, after the words “start Windows,” a black screen appears and the computer does not boot. There is no cursor. I restart the computer, I am given a choice of how to boot Windows, I select normal mode - and everything turns on, sometimes I need to restart several times. Normally it doesn’t turn on at all, I have CCleaner, I use it, the antivirus is Avast, I don’t update any drivers. What could be the problem?

In this case, the sequence of actions to fix the problem will be approximately the same as in the above case. The only thing is that in Windows Safe Mode you need to select the “Enable Safe Mode” option. Next, in this download mode, you need to go to the control panel and in the “Programs and Features” window, sort by application installation date. Analyze what you have installed recently: perhaps conflicting applications are the cause of the black screen and inadequate loading of Windows from the system drive on your computer. One of the best programs for uninstalling applications is the free CCleaner utility.

Disable unnecessary programs and services from Windows startup

There is a wonderful utility called msconfig, with its help you can speed up Windows boot. Although modern computers load the OS quickly, boot optimization can eliminate the black screen for a few seconds.

Start - Run. Enter msconfig in the window.
Services tab - here you can disable unnecessary services.
Startup tab - to enable/disable programs during startup.

In Windows 10, startup items can be disabled through the task manager (Startup tab). The status column displays the status of the application.

We use a restore point to perform a system rollback on the computer and fix problems on the computer

It happens that the cause of the OS failure cannot be identified; removing drivers and programs that cause conflicts does not help: a black screen still appears when the computer boots.

If the computer does not start, use the previous Windows restore point

We use a boot disk (Live CD) to fix errors and diagnose a black screen

When a black screen appears, it is advisable to check your computer and operating system for viruses. This can be done using a "live CD". We recommend using the 4MRescueKit boot disk to enter system recovery mode. In addition to the virus scan itself, livecd 4MRescueKit includes modules for data recovery, file backup, and a disk manager like PartitionMagic. Even if this does not help get rid of the black screen of death, you can at least prepare to reinstall the operating system or diagnose the performance of the hard drive in this mode. Live CD fixes problems regardless of the version: it can be both Windows and Linux.

The 4MRescueKit boot kit helps fix software errors on the disk

Black screen during Windows reinstallation

I get a black screen and a cursor, I reinstalled Windows and I still can’t completely reinstall it. After the first reboot, during the installation process, when loading Windows there is a black screen and cursor.

Solution to the problem.

Try using a different installation disk or version of Windows OS.
The reason for the appearance of a black screen and interrupted loading can be either software or hardware. For example, the hard drive contains bad sectors or the USB flash drive or the disk from which Windows is installed is damaged.
Try installing the operating system on a different partition of your hard drive.

Viruses have damaged Windows system files

Many computer viruses can delete or damage important system files. As a result, after loading Windows OS, a black screen appears, although the cursor can still be displayed and respond to your movements. Removing viruses does not always help solve the problem, but you can try.

How to check your hard drive for viruses if Windows won't boot? You need a working computer to which you can attach a hard drive. After booting into Windows, install the free Dr Web CureIt antivirus. The CureIt utility contains current virus databases.

Video instruction:

Select the hard drive to scan and launch the scanner.

If, after detecting viruses, a black screen still appears when loading Windows, then you need to look for other reasons.

Burn a recovery flash drive and reinstall Windows

After updating Windows 7 - black screen in any mode: normal, safe - no difference. I tried restoring Windows via the installation disk - to no avail.

Answer. Install Windows 7 from scratch or immediately install Windows 10, thereby killing two birds with one stone: update and solve the problem with the black screen when loading Windows 7.

One of the best programs for burning Windows to a USB flash drive is Rufus. The utility is available in Russian, it is free and, as a rule, burns trouble-free USB flash drives for installing Windows.

The worst thing that can happen: the hard drive fails

Finally, one of the most pessimistic outcomes. If you see a black screen and the cursor is still visible, then the hard drive is working. If there is nothing but a black screen and the OS does not load, then it is quite possible that the computer does not see the hard drive and, accordingly, Windows does not boot. By following the link you can read the manuals that will allow you to diagnose your hard drive and find out whether it is possible to make repairs, restore data by loading the operating system, or is it better to immediately go to the store and purchase a new HDD for your computer or laptop.

Summary. In this guide, I tried to remember and collect from the Internet the most complete list of problems that cause a black screen to appear on a PC. The OS version doesn't really matter, whether it's Windows 8, Windows 10, or the outdated XP. If none of the methods helped, something is unclear, or you have your own ways to solve this problem, please ask questions and add your ideas in the comments.

Answers to readers' questions

I have a black screen after loading Windows, I tried everything, but nothing helps: I turn on the computer - a black screen, and nothing can be done about it. The bottom line is that the black screen appears only after I update the drivers for the video card. If you install standard VGA, then everything starts and works fine.

Before this, I completely reinstalled Windows and it all started somehow unexpectedly with “nothing”. How to fix black screen when loading windows?

Answer. One of the surest ways to resolve OS and driver conflicts on your computer is to go to the website of the manufacturer of your video card and download the latest drivers or stable ones, not in beta, to disk. When downloading, make sure to specify your operating system in the same bit depth (32- or 64-bit). It is also possible that your video card is outdated and not supported by modern operating systems, in particular Windows 10.

If your laptop has a black screen, try updating the drivers

I have Windows 10 installed. An attempt to restore the OS from a system image failed. Now there is a black screen with a cursor flickering in the upper left corner when turned on. All I can do is turn on the computer and enter Bios.

Answer. If you only see a black screen and a cursor, this is a sure sign that the operating system cannot boot (you already understood the problem).

If the recovery console or Windows 10 installation disk does not help to roll back the OS to its original state or restore point, create either a new disk to restore or install the operating system from scratch.

Not a single folder opened, so I decided to run . A black screen with a cursor appeared on the laptop when turning on / starting Windows OS. I did everything according to your article, but the screen is still black. Help me please.

Answer. If a black screen appears when you start Windows even after recovery, it makes sense to reinstall the operating system on your laptop in another way - for example, in boot mode from a flash drive or disk. Since, according to your description of the problem, the cursor still appears on boot, this is a software error, not a hardware error.

An external box was connected via USB to format ext3 using PartitionMagic. After formatting was completed, the laptop restarted and there was no reboot, and a message appeared on the black screen: error loading operating system... The laptop no longer boots, does not respond to any keys... OS XP... what to do, it’s practically That's it, there is a 2nd PC with Windows 10. In other words, the laptop works - but the screen is black.

Answer. Luckily, your laptop is dealing with a software glitch and not a hardware failure. All you need is to reinstall the Windows operating system. After this, the black screen of death will no longer appear. If your laptop has a disk drive, use a boot disk to restore the OS. Otherwise, it will help you, it’s not difficult to write it down, read the instructions at the link.

I get a black screen when I turn on my computer. Nothing appears on the monitor when I turn on the computer and the system unit is running. I did one trick: pulled out the power, held down the power button for 5 seconds, released it, inserted the power cord, turned on the PC - everything worked fine. After 3 days the same thing happens, but this trick doesn't work. I think this is an incorrect shutdown. I turned it off the last time when some programs were still running (Windows 7 for me) and the Desktop did not appear after loading. What to do if your computer has a black screen?

Answer. You need to approach the problem comprehensively: figure out whether the motherboard and power supply are working correctly in general, whether all the wires are connected to exactly the right power connectors, whether the PC components are tightly connected to the sockets (for example, very often the “black screen of death” is associated with an incorrect connection video cards). Perhaps the problem is not hardware, but software (it’s just not clear from your question whether Windows boots). In this case, reinstalling from a boot disk or restoring in LiveCD mode will help.

Help me understand what's wrong with the PC. I have Windows 7. After the startup starts, a black screen and a cursor appear, then you are asked to select Windows 7 OS and the recommended boot or the normal one. After clicking them, the download starts and throws you back into the same settings. The same problem occurs with loading in safe mode. It does not offer anything further, there is no window for entering explorer.exe.

Answer. If, when you try to boot Windows 7, a black screen and the cursor continues to appear, no matter which mode you selected, most likely the Windows system files have been deleted or changed. A clean reinstallation of the OS or recovery from a Windows 7 boot disk will help. In the boot menu, select “System Restore” and then use the Bootrec.exe utility. Further actions are described.

I have an AMD Radeon video card with 512 MB of memory, it did not support new toys, and I found on the Internet how to increase the memory of the integrated video card via bios. I changed some settings in the BIOS and installed 1 GB of memory, my PC rebooted and I looked at the characteristics of the video card and yes, in fact, the memory has increased. Then I started playing games, about an hour passed and my mouse began to freeze, turn on and off, and then stopped working altogether, I decided to restart the PC and then on my monitor I saw just a black picture with some number in the corner. The computer refused to turn on, after probably half an hour of clicking on the mouse and keyboard, “welcome” appeared on the screen. The PC turned on, but the mouse still did not work, I rebooted again - and again there was a black screen for a very long time when the computer booted. What could this be and how can I get rid of it?

Answer. This is what overclocking a video card leads to. You need to go into the BIOS and reset the settings to factory (default) settings. Perhaps it is because of the BIOS settings that Windows does not start.

You're in luck: with such overclocking of a video card, problems with the temperature of the video card may arise, up to the failure of one of the components (for example, the processor).

In general, you can’t always trust such overclocking instructions. Even if it contains correct information, if you do not have the proper skills, you can get not only a black screen, but also black smoke from the system unit :).

I don’t know why it started, maybe after defragmenting the hard drive, after updating drivers, etc. Every time, before Windows boots, a black screen is displayed for 10 minutes and only after that the welcome window appears. The BIOS definitely loads first, I pressed F2 to check the boot device priority in the BIOS. Also, during a black screen, the console carriage (lower slash) sometimes appears. What can cause a black screen when loading Windows?

Answer. In the BIOS, you can not only set boot priority, but also disable unnecessary devices (for example, a disk drive). However, this will not save the situation.

Perhaps the reason is that when Windows boots, it tries to find the required library or load a non-existent component. Go to the startup menu and disable all unnecessary items. You can also disable unused Windows services via msconfig and remove unnecessary applications on your computer. In general, it is desirable to optimize the operation of the operating system and eliminate conflicts.

You can also analyze the stages of Windows boot using the built-in Event Log Viewer tool. This utility will show how long it takes to load each process when the OS starts.

If time permits, reinstall the OS. On modern computers, reinstallation takes no more than half an hour, and this is a more rational way to solve the black screen problem than spending hours troubleshooting. Sooner or later, any Windows OS develops problems.

I have Windows 7 on my computer. Everything was fine, but one day after entering the bios password there was no Windows boot icon, and the monitor turned off (went into power-saving mode), the f8 key does not work. I can't enter bios because the monitor doesn't work.

Answer. Try resetting the BIOS by removing the battery from the motherboard.

Let's move on. The energy saving mode will not work immediately after the computer starts; rather, the problem is related to one of the components. Check the connection between the video card and the motherboard, the video card and the monitor, etc.

If everything is fine with the BIOS and Windows 7 does not boot, reinstall the OS. Apparently, this is the easiest method to get rid of the black screen.

Windows 7 32bit OS was installed. After changing to Windows 7 64bit, a black screen began to appear. When connected to the TV, everything works, everything is shown, everything is fine. But it doesn’t see through the VGA monitor and the screen is still black.

Answer. Perhaps the 64-bit version did not install drivers for the monitor or video card. Check on the manufacturer's website whether the monitor supports this OS. There is a suspicion that your specific VGA monitor is not supported by this edition of Windows. Try booting Windows in Safe Mode or with the "Enable low resolution video mode (640×480)" option.

I'm using VirtualBox. I installed Linux, worked on it, then turned off the virtual machine. When I tried to start it, after loading there was a black screen with an underscore at the top left. The laptop itself works, the virtual machine does not.

Answer. If you save the state (Suspend) on the virtual machine, in principle, no problems should arise. If you turn off the virtual machine, then Linux tries to boot when you turn it on. Why a black screen with an underline appears after rebooting Linux is a separate question. Check the key settings of the virtual machine. If the error persists, try installing Linux on Vmware Player.

I have this problem. It's Windows 8.1, I installed a third-party theme, I decided to delete it, I deleted the entire themes folder from Windows, although not all the files could be deleted, that's okay, I rebooted the computer and after selecting the OS I got a black screen and, no, no, the cursor appears and disappears and bottom toolbar, tell me how to get rid of the black screen? There is no restore point, no image, and no disk with the OS.

Answer. If possible, find a bootable image of USB Boot or the like on the Internet, write it to a flash drive. Find the Themes folder on the Internet or on a disk and, with administrator rights, copy it to the previous location from which you deleted the files.

Without an installation disk, it is unlikely that you will be able to get rid of the black screen in any other way.

When I turned on the computer, nothing appeared. The light shows that the camera is working and the computer is turned on, but the screen shows zero. What is the problem - RAM or hard drive? How to check?

Answer. To diagnose the problem, it is advisable to recall previous events. Did your computer show any symptoms of failure (hard drive noise), did you delete system files on the drive, etc. This will help narrow down the list of possible causes. Next, watch at what stage the black screen appears. If the hardware initialization is successful, then the problem is in the operating system - that is, Windows does not start. In this case, we recommend reinstalling the OS from a bootable USB flash drive or disk.

Good afternoon Since the evening the computer has been freezing. In the morning I turned it on on the screen - it is necessary to restore the device, error 0x00000e9. I tried to restore via input and the F8 button, as indicated, there were no changes on the screen. I turned off the computer and touched all the wires. I turned on the black screen, turned it on and off several times, still no change, black screen. Now I installed the Windows disk, the system unit beeped, I could hear it starting up, but still the black screen. What should I do next?

It was 8.1, everything was just flying, the system was completely on an ssd, then I had the urge to reinstall win 8.1 on win 10 after the reshuffle, for a couple of days everything was fine, now at startup the black screen and the cursor hangs for 3-4 minutes after Windows is slow and with glitches, but still... it starts

Windows does not load, it constantly reboots when loading Windows, before that it shows a black screen and with inscriptions, I cannot enter safe mode, it enters the BIOS, what should I do?

Black screen on startup. The indicators are all on, I tried just rebooting, it worked the first time, but then the black screen again. I connected it to the TV, everything worked well, what's the problem?

Windows 7 boots fine for me at first. But if you turn off the computer and turn it on again not after 10 minutes, but earlier, a black screen appears without a cursor. At the same time, the monitor light blinks, which, as I noticed, indicates that the screen will be black all the time. But still, after this, Windows 7 loads - as evidenced by the Windows 7 welcome sound, but the screen still remains black and the cursor is not visible. To turn it off, you have to press the button on the system unit. My video card drivers have been updated to the latest version from the manufacturer's website. System Restore doesn't work. Viruses and malware have been removed. How can I remove the black screen?

During the installation of AMD drivers, the brightness suddenly disappeared. Rebooted, the boot selection menu is activated. When turned on normally, the brightness is very low, you can only see anything with a flashlight. The brightness is at standard, but the screen is dark. OS Windows 7. Please tell me what to do.

I have Windows 8 installed at work. Empty. Well, a couple of small files. It takes a long time to open the file. And it generally takes a long time to load. In another office on the computer, I also made a bootable USB flash drive on it. Can I use it to restore my computer? When restoring on mine without a flash drive, it says that “some files are missing. Insert a recovery disk.” since I am only a user. I'm afraid of completely screwing up the system. But it works fine and loads normally, it just takes a long time.

Hello, this situation happened. The Lenovo tablet has stopped working; when I press the power button, the screen does not respond, but the backlight is visible. The screen was broken, but a year had already passed since that incident and everything was working well, and in the last few days the screen simply went out, in parts, but immediately responded to being turned on. What could this be and how can I fix it?